Head of customer experience jobs in RedcarCreate job alerts

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

Highly knowledgeable, motivated and passionate about the impact of PHSE, student engagement, and feedback.

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Are you passionate about customer services, operations, leadership, and using di

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

You will ensure exceptional customer experiences and meet financial targets while leading a committed team.

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Working knowledge of IT systems including Microsoft Office or Google Suite, databases and virtual communication platforms. Responsible for managing all aspects of client services to ensure a consistently high‑quality person‑centred care experience. Good understanding of care systems and digital

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. Embed customer focus in all processes and policies, ensuring operational decisions support excellent experiences and protect customer trust. Provide strategi

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Lead and manage the planning, preparation, and implementation of the college strategy around Student Experience, including all aspects of enrichment, the tutorial programme, attendance monitoring, student leadership, student voice, and social action. Design and implement a college-wide, person-centr

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading background screening company in the United Kingdom seeks a Head Of Product.

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Success or Account Management within either MSP or SaaS environments. Knowledge of Customer Success innovation, best practices, and ability to leverage internal

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Head of Customer Loyalty & Partnerships. Act as the internal champion of loyalty and customer value, shaping Domes' global customer engagement strategy. Background in industries such as airlines, hospitality, telecom, retail, fintech, or lifestyle brands, bringing a deep understanding of customer be

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Strong leadership skills with experience owning commercial outcomes like retention and Net Revenue Retention (NRR). Lead and scale the entire Customer Success function, transforming it into a growth

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading technology services firm in Greater London is seeking a Head of Experience Design.

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. The role offers remote work flexibility and is part of a culture focused on growth, respect, and employee well-being. Ideal candidates have 7+ years in Customer Suc

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. At least 10 years of experience in customer operations, 3 of which in a similar position. You will be responsible for leading a team of customer operations executi

A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mind

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Have a proven track record of leading high�

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight. Competi

A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. The

Global Head of Customer Success – AI-Driven Fitness Technology. Global Head of Customer Success, you will:. Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES).

Deliver operational plans, SLA targets, and customer satisfaction goals Act as a senior escalation point for executive-level complaints and media inquiries Skills & Experience: </

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

A leading financial services company in the UK is looking for an experienced Head of Service Performance Support to join their Client Services leadership team. Candidates should have substantial experience in senior leadership and a thorough understanding of service performance management. The posit

The role requires a high-profile leader with experience in stadium settings, strong financial and operational skills, and a passion for guest experience. The ideal candidate will thrive in a dynamic environment, deliver memorable experiences, and lead a diverse team. Competitive salary and benefits

The company offers a range of benefits including comprehensive health insurance, pension contributions, and discounts on wellness services. A leading wellness company in the United Kingdom is seeking a Head of Digital Product to lead their global product strategy. This position requires significant

As Head of Retail & Customer Insights, you will be at the forefront of change, redefining how customer and retail insight is generated, scaled, and used across the organisation. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a