Head of customer service jobs in Twickenham - Page 9Crear alertas

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. London | Mission-driven startup | Office-based

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. To be the leading provider of home energy technology, helping millions of homeowners live more affordable, comfortable lives. Domestic properties are responsible for

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

Head of Service – Supported Accommodation Location: Stratford (Head Office) with travel across Central London, Midlands & Kent Salary: £75,000 – £80,000 per annum (salary review at 12 months) Hours: 40 hours per week About the Role We are seeking an experienced and inspira

Office-based in London, with flexibility to work remotely. This charity makes sure people living with MS are at the centre of everything they do. Their work is based on the hopes and aspirations of the MS community.

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven ins. Hybrid working - 2/3 days in SW London offices preferred.

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, a. Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy

Theyre now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. Creating a calm, empathetic, customer-first cultur

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. Are comfortable with phone-led, high-volume cus

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. London | Mission-driven startup | Office-based

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

What you’ll be doing Leading, coaching and developing a high-volume, phone-based customer and sales team Creating a calm, empathetic, customer-first culture, even at scale Bringing structure, process and consistency to a fast-growing operation Owning hiring, onboarding, training and ongoing develo

A subsidiary of a major NHS Trust in the UK is seeking a senior leader to enhance service delivery, focusing on service quality, customer satisfaction, and financial performance. The role offers a competitive salary between £84,672 and £96,788 annually, along with benefits like 25 days annual leav

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. What you’ll be doing Leading, coaching and developing a high-volume, phone-based customer and sales team Creating a calm, empathetic, customer-f

A governmental agency is seeking a Head of User Centered Design to lead the UCD function and inspire a team across various service areas. You'll be responsible for enhancing service delivery capabilities while fostering a culture of innovation and user-centered practices. This role offers the opport

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. The postholder will work closely with th

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. The role, what you’ll do as Head of Customer Success:. With integrations across all major accounting software and over 11,500 financial sour

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

A regional service management provider in Thurrock is seeking an experienced Interim Head of Service for Street Scene & Leisure to lead various environmental services. Ideal candidates will have a strong background in local authority settings, with a focus on service transformation and staff develop

A government agency is seeking a Head of Engineering and Operations to lead the engineering disciplines within a large-scale Agile environment. The successful candidate will manage senior engineering leaders while fostering a culture of continuous learning.

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. Civil Service pension, with an average employer contribution of 28. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model acr

You will help shape how assurance is delivered on the project, establishing new frameworks, ways of working and a small centralised second‑line‑of‑defence capability. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, a

Act as the voice of the customer, building strong relationships with enterprise stakeholders and using insight and feedback to influence service, operations, produc. Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best

A leading technology firm in the UK is seeking a Head of Customer Success to enhance customer engagement and reduce churn. This role involves leadership and coaching of Account Managers, focusing on building a value-led customer management approach. Successful candidates will have a track record in

A forward-thinking tech firm in central London is seeking a Head of Customer Success to oversee the strategic growth and retention of its customer base. Candidates should have a solid track record in Customer Success and Account Management, along with strong commercial acumen. The position offers an

Head of Customer Relationship Management. Sitting at the intersection of data infrastructure and commercial strategy, this role will be responsible for designing, scaling and governing the core CRM and GTM technology stack, while ensuring teams across Marketing, Sales and Customer Success have acces

You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operations. Head of Service Operations London Mar

Head of Customer Service Experience Insights. Head of Client Success - Customer Experience. Sign in to set job alerts for “Head of Customer Success” roles.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. This role offers a competitive package, hybrid working, and a chance to make a positive impact on lives through healthy eating. Responsibilities include leading market positioning and fos

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

An exciting opportunity has arisen within Sutton Council’s Cultural Services team for a Customer Service Officer with a focus on supporting our Heritage Service. Working closely under the direction of the Heritage Service, you will be responsible for delivering frontline objectives around service

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function. The ideal candidate has 4-7 years of relevant experience in B2B SaaS, a proven ability to build teams, and strong leadership skills. This role offers significant autonomy

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. This strategic role involves c

A leading recruitment firm in the UK is seeking an experienced interim Head of Service Adult Social Care. The position offers a competitive daily rate and ideally requires 2 days per week onsite, with flexibility for remote work.

Leading and further developing a team of customer and marketing professionals to deliver exceptional outcomes that align with our corporate mission of Experience First. We are seeking a highly motivated and creative Head of Customer to establish and manage the national customer strategy for our dive

Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. Roasting hundreds of tonnes of coffee each year, the roastery is the heart of our coffee operation. This role is both strate

Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. We are seeking a Head of IT Service Delivery to join a leading law firm in London. Head of IT Service Delivery – London – Permanent – Competitive Salary.

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Login with your LinkedIn profile. Lead and scale the entire Customer Success function, transforming it into a growth driver.

A leading wealth management platform in the UK is looking for a Head of Customer Operations to lead and scale their customer operations teams. This position offers a full-time employment opportunity at a mid-senior level. The ideal candidate should have experience in managing large-scale operational