Head of retail jobs in BathCreate job alerts

Team Member - Bath We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food. Apply now for the chance to join our Bath team! It only takes two minutes... Start as a Team Member and earn up to 14.05 per hour, including an hourly bonus* and NO zero hours contracts! This is a part time vacancy, we are looking for a team member to work on weekends between 24 to 30h. this is the job As a Team Member, you'll be: • Cutting fresh fish and preparing ingredients, • Rolling maki and creating our famous itsu dishes, • Cooking with care and precision, • Maintaining the highest standards of food quality and safety, • Delivering excellent customer service with a smile No experience? No problem! We'll teach you everything you need to know. Your training will be a mix of hands-on learning in-store, supported by your team and managers, and digital learning through our app and Academy courses. This will give you the confidence and skills to shine. *we pay our bonus after your initial training! Even more, if you're looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team [head office] started as itsu team members... you could be one of them! If you love working in a vibrant place, are restless to help [your team and customers] and preparing food is your passion - apply now! this is you We are looking for people displaying the four itsu qualities: • I take pride [in what I do], • I care [for people], • I want to grow [myself & others], • I build trust [around me] this is what we offer • Pay every Thursday and if your expenses get out of hand, we've got you covered with early wage access via Wagestream., • Your breaks are paid, and your beautiful healthy lunch is on us every day!, • Invite your family and friends over for a meal with a 50% discount in every itsu shop., • Enjoy up to 28 days of paid holidays, • With our top of class learning programs and career progression opportunities, you can quickly earn up to 14.00 as a 'Team Member Pro' [including hourly bonus], or 14.75 [including hourly bonus] + quarterly bonus if you are a Team Leader [with guaranteed full-time hours]., • We will pay for when you are unwell and can't work with our income & critical protection., • We care about your health, so we offer free-to-you online GP and access to mental health therapists 24/7. For your welfare, our managers are fully trained in Mental Health First aid., • If you enjoy shopping or exercising you will love our discounts at major retailers and gym memberships!, • At itsu, we love having fun and recognize our teams. We offer one of a kind social, family and sport events. Just like you, we are very passionate about sustainability, please check our sustainability milestones here. No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.

Head of Finance – Commerce • Location: Somerset (onsite), • Salary: £70,000 + performance bonus + excellent benefits An exciting opportunity has arisen for an experienced Head of Finance – Commerce to join a fast-growing, multi-channel business operating across eCommer...

Description Check below to see if you have what is needed for this opportunity, and if so, make an application asap. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment

• £31,483 - £35,346 per annum + bonus, • Average uncapped bonus of £4,800 per year (with potential to earn more), • 5 days a week Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. Youll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems. Benefits Include: • 5.6 weeks annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 3 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. xrnqpay We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Trading Manager (Buyer / Senior Buyer) Somerset (Head Office) | Hybrid working Are you a commercially driven buying professional who thrives on turning strategy into results? Ready to take ownership of a £100m+ category and shape its future? This could be your next big move. A fantastic opportunity has arisen for a Trading Manager to join our client's growing team at their Yeovil Head Office. This is a high-impact role where you'll be responsible for delivering sales and profit targets, building compelling trading plans, and driving real commercial growth. What you'll be doing: Owning sales and profitability targets for your category Developing a 2-year category strategy using market and customer insight Building and delivering a 12-month trading plan with clear tactical activity Negotiating promotional support and trading terms with suppliers Identifying risks, spotting opportunities and driving remedial action where needed Managing range changes and innovation, working with the wider Group and local suppliers Setting pricing within framework and keeping a sharp eye on competitor activity Playing a key role in budgeting, forecasting and financial reporting Presenting plans and performance updates to senior stakeholdersThis is a role for someone who combines strategic thinking with hands-on trading expertise. You'll be a strong negotiator customer-focused, commercially astute and confident working cross-functionally in a fast-paced retail environment. We're looking for: Retail trading experience (Buyer or similar) Strong commercial acumen and understanding of seasonality & price perception Experience across multiple sales channels Solid financial reporting knowledge Confident negotiation and presentation skills Strong Excel and PowerPoint capability Excellent organisation and deadline managementIf you're someone who takes ownership, thrives on accountability and enjoys collaborating to achieve shared goals, you'll fit right in. In return, you'll enjoy a fantastic package including: Highly competitive salary 33 days' holiday (including bank holidays, with 5 flexible days) Hybrid working Discretionary bonus scheme Buy More Holiday scheme EV Car Scheme Life cover 20% colleague discount Discounted healthcare and enhanced family leave Loyalty recognition & share save scheme In-house training and development Access to an award-winning Pension SchemeThis is a brilliant opportunity to join a market-leading retailer where you can truly influence performance, innovation and growth. If you'd like to find out more, We'd love to have a confidential conversation. BH35646

Are you ready to be part of one of the fastest growing wholesale and retail companies and be a key part of their continued success and growth? Do you have good retail sales experience? Can you work independently covering your own area and still be part of the Sales and Head Office Team? Role Overview You will be responsible for seeking out new opportunities by prospecting new clients, developing new business, and growing existing business, within the South West. This includes journey planning, tracking sales and taking full accountability for territory budgets/KPIs. You will have a great existing client base from independent retailers to small convenience stores to petrol stations to national retailers and even nightclubs! And you’d be expected to add to your client base by developing effective working relationships. Your Area and Where will you be based? You will be home based ideally Somerset and cover the whole of the South West region. If overnight stays are required hotels and meal allowances will be paid for. It is up to you to effectively plan your sales routes to maximise opportunities. The job includes: • To develop and maintain exceptional consultative relationships with existing clients maximising customer retention and brand awareness, • Generate sales and opportunities by prospecting new customers, assess their needs, effectively selling products and offerings, • Develop positive and long-lasting relationships with customers over the phone and face to face, to maximise business potential, • Maintain consistent communication with customers and follow up with prospects in a timely manner, • Carry out well planned client meetings and presentations, • Deliver to KPI’s and Targets set to achieve strategic financial goals, • Prepare and generate quotations for customers, • Maintain records with sales figures, financial reports and relevant customer data, • Collaborate with other Business Development Managers regarding sales figures and to share best practice, • Keep abreast of industry changes, trends, developments and key competitors communicating when necessary What will you bring to the role? • Previous experience of business-to-business field sales within the FMCG or retail industries, • Experienced in managing strategic sales funnels and translating them into tangible sales, • Demonstratable success against KPIs and targets, • Exceptional communication, presentation and excel skills, • A results-orientated, tenacious self-starter, • Ambitious and keen to drive career forward within with organisation, • Excellent time management and organisational skills What will you get in return? Competitive salary Bonus £1K-£1.5K plus per month Home based Company Car Laptop and Mobile 22 days holiday plus stats – rises with service Cash-back health scheme including remote GP services Discounted products THE NEXT STEPS! It’s time for us to talk and for me to learn what makes you a great sales person. Please send me your CV and you can call me up to 6.30pm on (phone number removed) Thank you - Lindsay

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You’ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis – now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express’ service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive – embraces continuous improvement • Extreme ownership – takes accountability for results and solutions • Customer centric – prioritises long-term relationships and service excellence • Honesty and integrity – acts with transparency and professionalism • Doing the basics brilliantly – focuses on safety, discipline and consistent execution Benefits • Pension – Aviva • Car allowance • Holiday – 25 days plus bank holidays • Employee Assistance Programme • Death in Service – 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You'll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis – now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express' service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive – embraces continuous improvement • Extreme ownership – takes accountability for results and solutions • Customer centric – prioritises long-term relationships and service excellence • Honesty and integrity – acts with transparency and professionalism • Doing the basics brilliantly – focuses on safety, discipline and consistent execution Benefits • Pension – Aviva • Car allowance • Holiday – 25 days plus bank holidays • Employee Assistance Programme • Death in Service – 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. TPBN1_UKTJ

Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 8765

Senior Category Manager | Somerset | Hybrid Are you a commercially sharp, people-focused Category leader ready to take ownership of a high-impact, growth-driving category? This is a brilliant opportunity to join our client at their Head Office in Somerset, leading a strategically significant category that sits right at the heart of the business's future growth ambitions. Reporting to the Director of Trading, you'll have full P&L accountability and the platform to shape, influence and elevate a powerhouse category across the organisation. The Opportunity As Senior Category Manager, you'll: Own and evolve the category strategy, aligning it to wider business objectives and market opportunity Lead at Board and Senior Leadership level, presenting performance, risks and growth plans with confidence Drive sustainable sales, margin and working capital performance Build and nurture strong supplier partnerships, negotiating best-in-class commercial terms Champion innovation - from new product introduction to phasing out underperforming SKUs Collaborate cross-functionally across Trading, Supply Chain, Marketing, Finance and Digital Lead, inspire and develop a high-performing team, creating a culture of accountability, agility and excellenceYou'll deputise for the Director of Trading when required and play a key role within the wider Trading leadership team. What We're Looking For You'll likely be operating as a Senior Buyer, Category Manager or similar within a retail environment, with: A proven track record of delivering category growth Strong commercial acumen and full P&L management experience Excellent supplier negotiation and influencing skills Advanced financial and analytical capability Experience leading and developing high-performing teams The ability to translate strategy into clear, focused action Experience with digital tools, data analytics and modern procurement platforms would be highly advantageous.Why Join? Beyond the opportunity to truly shape a category and influence at senior level, the benefits package is exceptional: 33 days' holiday (including bank holidays, with 5 flexible days) Hybrid working Discretionary bonus Company car car allowance Private medical cover (individual and family options) 20% discount Enhanced family leave EV scheme Share save scheme and award-winning Pension In-house training and development opportunitiesThis is a role for a commercially driven, strategic thinker who thrives on ownership, influence and leading from the front. If you're ready to take your category leadership to the next level within a fast-paced, ambitious retail environment, I'd love to hear from you. Please get in touch for a confidential conversation. BH35647

You will own the entire retail function and play a pivotal part in shaping the future of physical retail at one of the most exciting luxury brands redefining the space. Understands the dynamics of retail tech, in-store experience innovation, and omnichannel customer journeys. A rare opportunity to s

A luxury retail brand in the United Kingdom seeks a professional to enhance commercial performance and business intelligence. The ideal candidate will have experience in managing KPIs, improving client experiences, and creating career paths for retail staff. This position is crucial for achieving hi

As Head of Retail, you will lead the UK commercial strategy in line with global objectives, owning key national retail relationships and guiding a London‑based retail and field team. Join a premium, innovation‑led luxury skincare brand as Head of Retail in London. Lead and manage key national re

Grow partnerships with retail brands that support Smart Works' activities, in collaboration with the Head of Wardrobe and Retail Partnerships Manager. Develop and implement a robust strategy of Pop up shops and Sales, Events and Community Fundraising to generate £800k+ of in-year income and bolster

A well-established high street retailer in London is seeking a Head of Digital Operations to drive digital strategy and enhance customer experience. This position offers a flexible work culture, a 20% bonus, generous employee benefits, and opportunities for professional growth. The ideal candidate w

Role: Head of Retail - Catering & Hospitality. Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation. BaxterStorey is committed to encouraging equity, diversity, and inclusion (

We’re seeking a future team member for the role of Head of Retail Retirement to join the BNY Investments team. Through an investor‑first approach, the firm brings to clients the best of both worlds: specialist expertise from seven specialist investment managers offering solutions across every ma

You’ll have strong experience of working in a Retail Savings and/or Investments environment and will be very familiar with the regulatory requirements impacting the distribution of investment products such as ETFs, ISAs, Pensions etc. You’ll be a highly experienced Compliance professional with a

You will lead the charge in driving growth and maturity of retail media, shaping compelling advertiser solutions and embedding retail media into our core business operations. This role offers you the chance to influence the future of retail media at Boots, with the opportunity to shape outcomes and

A leading technology recruitment firm based in the United Kingdom is seeking a head of sales to lead strategic new business sales and manage a small team. The ideal candidate will have significant experience in enterprise B2B sales within the retail sector, having sold retail technology solutions. T

The Head of Retail will own Hypervolt's inbound consumer sales operation, leading a growing team responsible for converting high-volume inbound demand into revenue. Manage a team of inbound sales professionals focused on high‑velocity consumer sales. With an average order value of ~£1k, success r

A financial services leader in London is seeking a Head of Engineering for its Retail division. The ideal candidate should have significant experience in engineering leadership, knowledge of modern practices, and a strong understanding of stakeholder engagement. The company offers a competitive sala

In this role, you will lead cost management across Retail and Customer Operations, with clear ownership of the retail cost base and a strong focus on delivering sustainable efficiency and value. As a Head of Finance, you will operate as a senior finance leader and trusted advisor to executive stakeh

At RUSH Hair, we are looking for a commercially driven and hands‑on Head of Retail & Stock to elevate our in‑salon retail performance across the UK. Ensure retail displays are premium, consistent, and commercially effective. Proven experience in a similar retail, merchandising, or stock operatio

Cubitts KX Limited is looking for a passionate Head of Retail to lead operations across 18 stores in the UK. The role offers a competitive salary of £72,252 and various employee benefits.

Fella & Jones are partnering with a globally recognised consumer brand at the intersection of sport, lifestyle, and performance to appoint a Head of Global Social & Community. Champion innovation by staying ahead of emerging platforms, trends, and technologies. Strong track record of delivering data

UK leasing function, drive income growth, and shape the future of our retail focused portfolio. Deep understanding of occupier markets and retail dynamics. On behalf of a UK property company, we’re seeking a dynamic.

The Head of Retail Operations is a vital part of our Retail Operations Team working closely with the Senior Head of Retail Operations & Transformation. Support the Senior Head of Retail Ops to deliver all retail operations globally, ensuring consistency and excellence in service delivery. Passionate

This hybrid role offers flexibility with only two days in-office per week. The ideal candidate has a solid background in managing compliance teams and a deep understanding of the regulatory landscape impacting the distribution of financial products.

D R Newitt Recruitment seeks a Head of Trading for a reputable discount retailer in the East Midlands. The ideal candidate will have extensive experience in discount retail, strong negotiation skills, and a proven track record of enhancing performance in a fast-paced environment. A generous salary p

Head Of Retail, Publishing and Partnerships. You’ll lead a team of three direct reports – a Retail Buyer, Retail Operations Manager and Ecommerce Manager – shaping how the Museum's ideas, stories and identity extend beyond the visit. We are looking for someone who has experience of commissioni

A rare opportunity to take full ownership of the UK off-trade channel for a premium, category-defining drinks business. Lead the UK Off-Trade strategy across grocery, independents, luxury retail, and online. Own and develop key national accounts as well as supporting the Off Trade team on independen

At RUSH Hair, we are looking for a commercially driven and hands‑on Head of Retail & Stock to elevate our in‑salon retail performance across the UK. Proven experience in a similar retail, merchandising, or stock operations role. Strong commercial mindset with a track record of driving revenue gr

In partnership with the Human Resources department, define and establish clear retail career paths and comprehensive development plans for all levels of retail staff, including Store Managers, Assistant Store Managers, Sales Associates, and Made-to-Measure Experts. Develop, refine, and implement rob

As an award winning multi channel retailer with 3 stores in London, we have big plans for growth across the UK and globally. Our 3d and VR design technology built in-house is at the core of our strategy.

CONTRACT - Head of IT Audit - Retail and Fashion. My client, a leader in Retail and Fashion has a contract position available as the Head of IT Audit at their Operational HQ in Liverpool. You will liaise directly with the Head of IT Operations and have a hands‑on approach to management and carryin

Public Holidays plus your birthday off & UCL closure dates off. People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Assist with the implementation of company initiatives and support the rollout of new systems, and processes.

A rapidly growing food retail company in Greater London seeks a dynamic Head of Operations. Ideal candidates have proven commercial experience in food retail and strong analytical skills.

This full-time role offers the opportunity to shape the future of the retail-focused portfolio.

A globally recognised retail brand is undergoing a major omnichannel transformation and is seeking an experienced Head of Technology to lead the next phase of its digital, operational, and customer-experience evolution. Strong background of senior IT leadership within retail, eCommerce or consumer��

Candidates must have proven SaaS sales experience, ideally in retail/e-commerce, and a strong understanding of AI's impact on online branding. This role will include working closely with the CEO to implement innovative sales approaches for mid-market and enterprise retailers. With a competitive sala

Head of Compliance (Retail Pensions & Investments) – London (Hybrid – 2 days in the office, 3 days WFH per week). Provide guidance to ensure compliance with regulatory requirements impacting distribution of investment products (Retail Investments and/or Pensions). Retail Pensions & Investments F

Effective management of the contract management team to ensure the delivery of both qualitative and quantitative results. People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Public Holidays plus your birthday off & UCL closure dates off.

A fast-paced growing company in London is seeking a Head of Finance to design and lead accounting infrastructure. This role offers significant autonomy and the chance to take full ownership of the finance function within a dynamic environment. The ideal candidate has 5–10 years of progressive fina

We are seeking a highly experienced and strategic Head of Planning for a leading retail client in the UAE. Head of Planning – Retail (UAE). Lead, mentor, and develop a team of planning professionals.

Fella and Jones are partnering with a lifestyle retailer to recruit a Head of Marketing & Content. Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail. Head of Marketing & Content (Contract).

A recruitment agency is looking for a Head of UX & Design in Greater London. This newly created role entails leading a team of UX & Digital designers to enhance customer experiences and drive conversion. The ideal candidate will have leadership experience in retail, proven team management skills, an

A financial services organization is seeking a Head of Engineering – Retail to lead its engineering team, ensuring high-quality delivery of retirement finance products. Ideal candidates have extensive experience in senior engineering roles, particularly in Financial Services, and a strong understa