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Head of IT Service Delivery – London – Permanent – Competitive Salary. Develop and manage the IT Service Catalogue and ensure communication of service outages, planned maintenance, and key changes to the wider business. We are seeking a Head of IT Service Delivery to join a leading law firm in

Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best practices and compliance requirements for customer-facing and enterprise applications are highly desired for this role. Own the design, governance

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

Align planning methodologies with business growth and service delivery goals. Partner with regional leaders, HR, and service delivery teams to align planning efforts. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.

Get notified about new Head of Service Management jobs in. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services.

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Servic

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Shaping strategy roadmaps, integration and building the capability of the team supporting product ways of working. HMRC is one of the largest and most dynamic IT infrastr

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

Job Title : Deputy Head of Service. Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Passion for service transformation and equity in care delivery.

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. A service-oriented culture and empathy with the needs of business users of technology. Head of Technology Service & Solutions.

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. Head of Customer Service and Client Care. Strong understanding of modern customer service and client care techn

Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Service level. Managing all incoming queries and complaints with the support of an admin officer. Robust knowledge of children's services

We are seeking a visionary and experienced leader to take on the pivotal role of Head of Service for Safeguarding, Quality Assurance, Workforce and Principal Child and Family Social Worker (PCFSW). Head of Service – Safeguarding, Quality Assurance and PCFSW. For more information or an informal dis

Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational changes, improving service delivery, enhancing staff engagement, and promoting a positive and collaborative cultu

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. Wide range of training and professional development opportunities.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The successful candidate should preferably have completed the Diploma examination for admission to the European College of Veteri

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are clearly defined, measured, and reported. Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream. Strong knowledge of ITIL f

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to gu

Head of Service – Culture and Leisure. We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Role: Head of Service - Leisure and Culture.

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Get notified about new Head of Service Management jobs in.

University degree in Engineering / ICT or similar* 3+ years in leadership positions* 3+ years’ experience in Service Delivery* 5 years of experience from Telecom Network industry* Strong personal track record and experience of sales and C-level engagements in Networks domainTop skillsBudgetingAnal

Understanding of the importance of working to professional codes of conduct. The Radiation Protection Service at Velindre Cancer Centre (aka RPS Cardiff) delivers a range of ionising radiation protection services to a customer base located primarily in South East Wales. This post is subject to the R

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. The Head of Service Management & Operations role is responsibl

Head of Technology Service & Solutions. A service‑oriented culture and empathy with the needs of business users of technology. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantl

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Requirements of this Head of Service:. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administrat

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. Role is 4d PW in the London office given interaction needed with team & rest of business and hence you must have UK working rights. By applying, candidates signify their acceptance of the above information and co

As Head of Service at HC‑One you’ll value Kindness above all. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Whether you are maintaining food supplies and fridge/freezer temperatures, showing new starter

Consultative Selling Skills, fluent across engagement models – techno-commercial product engagement, Managed Services engagement, Services engagement* Ericsson Networks portfolio knowledge across both Services and Products* Good financial Understanding* University degree in Business or Engineering

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. The successful candidate should preferably have completed the Diploma examination for admission to the European College of Veteri

A national technical solutions provider is seeking a Head of Service in the UK to lead its Southern operations. The ideal candidate should have experience in critical facilities management and team leadership, as well as knowledge of HVAC systems. This role offers a competitive salary between £70,0

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The ideal candidate will have a Bachelor's or Master's degree in Computer Science, strong leadership skills, and proven experience in IT service management. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. A global technology firm is

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You