Health and wellbeing manager jobs in Manchester - Page 2Create job alerts

Graduate Process Engineer - Regulated Water (Manchester) Join the Jacobs Graduate Development Programme (GDP) and have a meaningful, positive impact on our environments, communities and societies. Bring your passion, your ingenuity and your vision. Let's see the impact we can create, together. What will you get? Our Graduate Development Programme is a structured two-year scheme designed to support your development at the start of your Jacobs career journey. Through a combination of blended learning, mentoring, progress reviews and networking, you will establish yourself as knowledgeable and competent across four key focus areas; human skills, consulting skills, champion our strategy and your passions. The Graduate Development Programme allows you to customise your learning journey to reflect your specific interests, career goals, and technical skillset - creating a graduate experience that is unique to you. The GDP is an experience programme, meaning that a large portion of what you'll learn will be on-the-job. You'll work with your manager and mentor to collect the learning experiences that will be most meaningful for you. The programme is more than just a steppingstone. It's a launchpad for your career, offering you the tools, experiences and support you need. Join us and unlock your potential as you work on meaningful projects and collaborate with industry leaders to deliver outcomes and solutions for complex challenges. About the opportunity Our Process Discipline team is located across the UK & Ireland, working for multiple clients on all aspects of water and wastewater treatment, bioresources, circular economy and climate mitigation and adaptation including feasibility assessment, capital design, optioneering, operational support, development impact assessment, optimisation and sustainable, circular futures. As we continue to develop exciting prospects, we are looking for passionate graduates to join us across our offices in London or Reading. This role will be on a hybrid working arrangement, operating as part of our national diverse and dynamic UK team. We offer the opportunity to work for our global client base and operate as a truly national collaborative team. The successful candidate will have the opportunities to learn all aspects of water and wastewater treatment plant design and operation. You will be a motivative and innovative individual who embraces new methodologies and technologies and who has an interest in data. We will support you to convert your innovative ideas into practical solutions that tackle the challenges facing the water industry. We will support and encourage you to raise our and your own profile across the wider industry. Primary Job Responsibilities: • Taking on new challenges with Clients in the Water Industry., • Development and use of process calculations, modelling, and assessment methods., • Deliver on a wide variety of projects such as water trading, large capital design, water quality and network optimisation., • Work with multi-disciplinary teams to help deliver projects within agreed timeframes and budgets and to exceed our Clients' expectations., • Maintain strong and collaborative working relationships and interactions with the Client., • Promote a culture of knowledge sharing and continuous improvement by providing technical guidance and support to other members of the team. The start date for this position is February 2026. * Master's level qualification in Chemical or Chemical & Environmental Engineering or similar • A flexible self-starter who is keen to drive your career forward, • Adaptable to change, with a thirst for learning new things, • You must have the permanent right to work in the UK What else we provide • A flexible workstyle, embracing a hybrid working pattern and supporting those who need to balance work/life commitments a bit differently than others, • Free single medical cover and digital GP service, • Reimbursement towards relevant professional development and memberships, • A focus on safety, health, and wellbeing, prioritising our people through a culture of caring and positive mental health champion network, • Opportunities to give back to our communities through our Collectively program, incorporating matched-funding, paid volunteering time and charitable donations. We want you to bring your whole, authentic self to Jacobs. #EarlyCareersUK #GraduateUK #GraduateJob2026 #GraduateCareersUK #GraduaterecruitmentUK #GraduateJobsUK #GraduateopportunitiesUK Manchester|Greater Manchester|United Kingdom Manchester|Greater Manchester|United Kingdom Environmental Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at ___. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our ___. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit ___ to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via ___.

Design Manager - Water (part-time) We're seeking Design Manager- Water (part-time) to lead the execution of large, complex water and wastewater projects through innovative delivery models. This is a high-impact leadership role within a rapidly expanding practice, offering the opportunity to influence major infrastructure programs and drive meaningful change in communities across the country. This is more than a job: it's a chance to lead transformative projects, mentor talented teams, and shape the future of water infrastructure. You'll be part of a company that values innovation, belonging, and sustainability, and you'll help us deliver outcomes that matter. Ready to make a difference in your new part-time role that perfectly suits your lifestyle? Join Jacobs and help us reinvent tomorrow. As the Design Manager - Water, you'll be at the forefront of project delivery, responsible for: • Ensure compliance with technical standards and UK CDM regulations., • Take ownership for value engineering, value management and buildability., • Lead stakeholder engagement, manage client expectations and be an active member of the framework leadership team., • Oversee design management, scheduling, risk mitigation, change control and financial forecasting and analysis, ensuring constructability and commissioning are embedded in design thinking., • Promote innovation in design and construction, including standardization and design automation., • Mentor engineers and project team members, supporting their career, personal and professional development, • Take ownership of client relationships and contribute to business growth., • Work with the Project Manager to develop and implement project quality and delivery plans and monitor technical performance. We would be delighted to hear from and speak to candidates with a progressive mix of the following:, • Technical leadership in the design and project management of large-scale infrastructure programmes., • Expertise in multidisciplinary engineering and construction integration., • NEC3/4 contract and change control experience., • Knowledge of CDM regulations and processes., • Passion and enthusiasm for problem solving, creating and delivering innovation., • Track record in developing and fostering a culture focused on success., • Ability to operate autonomously across a wide range of complex projects with authority., • Be a great communicator able to explain complex technical issues to multiple stakeholders with differing backgrounds and levels expertise. We offer: • Competitive salary: We offer compensation that reflects your skills and experience, • Flexible Work Arrangements: Benefit from hybrid & part-time working options (starting from 24 hours/week). Full time roles available as well!, • Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future, • Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family, • Family Planning Support: Access to fertility healthcare and family planning services, • Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs, • Life assurance at 4x your salary, • Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn, • Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at ___. We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our ___. Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit ___ to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via ___.

Duty Customer Experience Manager - Talent Pool We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. We have a fantastic opportunity for a proactive and dynamic individual to join our newly formed Customer Operations team as a Duty Customer Experience Manager. Here's What You'll Be Doing? Based in the Railway Operations Centre, you'll be the eyes and ears for all things Customer Experience. Your primary goal is to assist customers and colleagues to the best of your ability by processing rail replacement transport orders, dealing with emergency taxis, logging and assisting with the investigation of incidents/accidents, liaising with supply partners such as our train presentation and catering operations, working with the management team to resolve incidents and just generally being a central support function for our frontline teams. You'll have a hand in the delivery of our industry messaging (including the logging of incidents, social media and more) and the opportunity to make a difference in how we serve our customers. Don't forget that you'll be completely immersed in the operation, working closely with the wider control team to assist in the day-to-day running of our service. You'll also work closely with other train operating companies and industry partners to make sure that the customer experience is front-and-centre when decisions are being made. This control role requires you to work early mornings, late nights and night-shifts. Your remit will cover both the TransPennine Express network and the Hull Trains network. Who We're After? You have top-notch communication skills and your IT skills are equally polished. You can balance multiple priorities at the same time and you'll be comfortable working under pressure when disruption strikes the rail network. You're open to learning how to use industry systems and interpreting information that's bursting with railway terminology. You need excellent problem-solving skills as you'll be making decisions which impact hundreds of colleagues and customers across a huge geographical area. To the frontline teams, you're a fountain of knowledge, so you need to be willing to completely involve yourself in the operations of a railway. This means understanding the industry but also understanding the customer experience and how to fix things when they go wrong. We're also looking for someone who can work proactively and on your own initiative, but not be afraid to ask for help when needed. You'll be working in a busy team, so you'll also be a team player with a positive attitude and a great sense of humour. You're also customer focused and committed to providing the best service we can offer, plus you'll be comfortable in discussing improvements with the management team and being vocal on what you feel can be done better. Last but by no means least, we're looking for someone with a positive attitude who's willing to work a varied shift pattern. You're the kind of person who gets asked the same questions time and time again, but because you're able to sympathise with the pressures that fellow colleagues are facing, you're prepared to go the extra mile and help out as much as you possibly can. If that sounds like the right fit for you, we'd love to hear from you, please click apply and complete an application form. What we offer? • Excellent career prospects., • A personal development plan., • Structured training and development., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. If you require accessibility features for this advert please navigate to our VERCIDA D&I profile page . We partner with VERCIDA to bring you 'Recite Me', an accessibility tool to suit your individual needs, and provide more details on our company culture. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Sanctuarymanages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Manchester and Stretford £25,374 - £26,159 per year 37.5 hours per week - Monday to Friday 8.30am to 4.00pm We have an opportunity for two dynamic and self motivated Scheme Managers to join our team of 10. You will be responsible for providing a high-quality housing management service which will include tenancy management, signposting and advice, raising and following communal repairs through to completion and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who can evidence utilising excellent communication skills to provide an exceptional experience for older people in a housing management setting, including awareness of safeguarding concerns. Both positions are based in and around South Manchester. One position is based at Tangmere Court, Whalley Range, where you will spend part of your week and you will also be responsible for Adastral House, Chorlton The second position is based at Wellington House, Stretford, where you will spend part of your week and you will also be responsible for Roselea, Baguley The role of Scheme Manager will include: • Providing tenancy management, signposting and advice to residents, • Promoting independent living and sign posting to appropriate agencies, • Encouraging residents to organise and get involved in activities, • Completing mandatory compliance tasks along with health and safety checks, • Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed, • Wellbeing calls to residents via warden call system, • Supporting the lettings team to manage vacant flats, • Providing cover at schemes in the region for other Scheme Managers, • Referring residents to support agencies when required and helping them access the different service available to them, • Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths, • Some experience of working with older people and understanding their individual needs or similar, • Ability to work alone and manage workloads to meet deadlines, • Working knowledge of handling confidential and sensitive information, • Good interpersonal and customer care skills, • Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days annual leave (rising to a maximum of 30 days) plus public holidays, • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme, • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Closing Date: 10 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Manager, Management, Customer Service

At TransPennine Express, our people live by our values: Be Yourself, Pull Together, Raise the Bar and Make Someone's Day. If you share that spirit - bringing your authentic self to work, working collaboratively to solve challenges, pushing for excellence and making a positive difference to those around you - we'd love you to join our amazing team and help deliver transformational change across the North of England. About the role? We are delivering a portfolio of significant transformation programmes - from our role as part of the Transpennine Route Upgrade Enterprise, through to capital investment projects and business change programmes. As Portfolio Strategy Manager, you'll play a critical leadership role within our Integrated Programme Management Office (iPMO), part of the Major Projects Directorate. Your primary responsibility will be to drive the strategic direction of TPE's investment and operational change portfolio. You'll lead on portfolio prioritisation and risk management, ensuring resources are allocated to initiatives that deliver maximum strategic value, and that risks are proactively identified, escalated and mitigated. You'll oversee portfolio-level dependency management, ensuring interdependencies across programmes and projects are managed to optimise outcomes. You'll also lead all scheduling activities for projects and programmes within the directorate's enhancements portfolio, collaborating closely with industry partners to align TPE schedules with wider industry plans, including the Transpennine Route Upgrade (TRU) programme. Key responsibilities include: • Leading portfolio prioritisation and supporting decision-making panels, • Implementing and maintaining portfolio-level risk management practices, • Overseeing dependency management across programmes and projects, • Ensuring accurate and standardised schedules are produced and maintained, • Providing regular reporting and insights to senior leadership and programme boards, • Supporting and guiding project teams in planning, scheduling and resource allocation, • Promoting best practices in schedule management and process mapping We're looking for someone with: • Deep knowledge of programme/project management in complex business change environments, • Experience in portfolio prioritisation, dependency management, and risk management, • Recognised project management qualification or membership, • Track record of enhancing project management maturity through new processes, systems and training, • Excellent interpersonal and stakeholder management skills, with the ability to influence at all levels., • Proficient deep understanding of scheduling processes and associated software (e.g. P6 Primavera desirable) What we offer • Excellent career prospects., • A personal development plan., • Structured training and development*., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependents*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependents*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. If you require accessibility features for this advert please navigate to our VERCIDA D&I profile page . We partner with VERCIDA to bring you 'Recite Me', an accessibility tool to suit your individual needs, and provide more details on our company culture. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. We have an excellent opportunity within our Centralised Operational Resources Team for a Resources Deployment Planner. This position is based in the Network Rail ROC at Ashburys in Manchester. The Operational Resources team is responsible for the rostering of all front line colleagues which includes Driver, Conductor, Stations and Revenue grades. The rostering of our front line colleagues includes allocating and issuing daily rosters, managing annual leave, over time, pay queries, absence and release for training purposes whilst also maintaining associated records and files in a timely and accurate manner. You will be responsible for compiling and distributing daily and weekly rosters that fall in line with the Rostering and Manning Agreements, Terms and Conditions, Control of working hours and Weekly Time legislation. You will also be required to assist the Senior Resource Manager in the preparation and distribution of periodic reports and general management information for train crew planning. The successful applicant will be able to demonstrate: • An understanding of Terms and Conditions, Rostering and Manning Agreements, • Excellent communication skills, • Strong organisation skills, • A high level of attention to detail, • Methodical in their approach to work, • The ability to remain calm under pressure, • Flexibility - the ability to work at various locations across our network, • Good standard of English both verbal & written, • A good level of IT skills in order to effectively carry out the role What we offer • Excellent career prospects., • A personal development plan., • Structured training and development., • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Digital Project Executive (Fixed Term) We're TransPennine Express and we're going places. Whether that's helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We're looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good. About the Role TransPennine Express are about to embark on a large project that will see us migrate our Single Customer View platform to a new provider. To facilitate this digital transformation project, we require a Digital Project Executive to ensure a successful migration by executing day-to-day activities involved in running the project and ensure a smooth project hand-over to BAU once the project is completed. Here's What You'll Be Doing • Report project progress and updates directly to the SCV Project Lead - TPE's Data Project Manager, providing required support to ensure successful project delivery, and clarity around the project's current state at any given time for business stakeholders throughout the project., • Take an active role in ensuring the supplier is delivering to the project plan - on time and on budget - keeping up regular contact ensuring appropriate focuses and prioritisation is being maintained and flagging any issues early, • Ensure a productive working relationship with key team-members within the supplier's organisation, • Facilitate in the removal of project blockers and dependences by working with our other suppliers affected by the migration and internal teams to keep the project moving., • Coordination internal stakeholders to ensure appropriate blockers are removed, user acceptance testing is completed, and work is signed of and visible, • Ensure all project artefacts are present, accurate and updated on a day-to-day basis, including but not limited to the:, • Stakeholder map, • Data governance framework, • Migration runbook, project plan and milestones documentation, • Issue and Risk log, • Decision log, • Internal governance documentation, • Test strategy, • Service transition checklist and BAU handover, • Training materials What you'll bring This is a fantastic opportunity for an up-and-coming digital project professional to get hands on experience with a major, digital project for one of the UK's biggest railway operators. We're looking for someone with: • Experience supporting digital projects or transformation initiatives, • Strong communication and stakeholder engagement skills, • Ability to manage suppliers and coordinate cross-functional teams, • Familiarity with project documentation and governance frameworks, • Knowledge of data platforms or customer insight tools, • Excellent career prospects., • A personal development plan., • Structured training and development, • Competitive salary paid on 4 weekly basis., • Generous annual leave entitlement., • Free TransPennine Express rail travel for you and your dependants*., • Travel discounts of up to 75% off other train operating companies, plus international rail travel after 1 years' service* for you and your dependants*., • Free & Confidential Employee Assistance Program and Wellbeing Portal 24 hours a day, 7 days a week to help you with any finance, family, health, or wellbeing issues you have. We make sure there's someone on-hand to offer guidance, advice, and useful information for our people when they are experiencing hardship at work or at home., • Option to join the Railway Pension Scheme with significant employer contributions., • Family friendly maternity and paternity benefits. Goings places has never felt better! At TransPennine Express, it's our goal to help people reach their full potential. We offer the opportunity to not just join the transformation of the rail industry, but to lead it. Our values are designed with every team member in mind; whether it's ensuring you feel free to be yourself at work, or encouraging everyone to pull together and support each other. We promise to value our people for the individuals they are. Whichever department becomes your destination, from the tip of the train, to the tail, our only focus is heading at full speed into the future. So, if making people crack a smile helps you feel at home, and raising standards is second nature to you, we'd love to have you onboard. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Propositions Manager Up to £60,000 plus great benefits (Work Level 5) Location: Manchester/Scunthorpe (hybrid working - typically two to three days per week spent across our Manchester and Scunthorpe offices or out visiting customers, with at least one day each week based in Scunthorpe) Co-op Wholesale is growing, and we're looking for people who want to shape what comes next. As a Propositions Manager in our brand-new Propositions team, you'll bring our trade, range, pricing, and promotional plans to life for our partners. We'll look to you to lead the delivery of customer and commercial strategies, using market insights to inform decisions. This is a varied and hands-on type of role, ideal for someone who enjoys getting involved in everything from store 'look and feel' to marketing, trade, and pricing. If you have a background in trading or commercial, and thrive on using data to create customer-first propositions, this is the perfect opportunity for you. Why this role matters We're building something big at Co-op Wholesale. With a refreshed structure and exciting plans ahead, we're creating new opportunities to strengthen our proposition for our independent retailers, key accounts, and a growing corporate client base. This role is key to how we go out to the B2B market. It brings together insights, strategy, and fresh thinking to deliver market-leading, customer-first propositions that help take our partners to the next level. This is your chance to bring new ideas to life and make a real impact across Co-op Wholesale. Be part of it. What you'll do • Create targeted propositions based on deep customer and channel insight, • Shape pricing and ranging plans that meet the needs of our wholesale partners, • Work closely with teams across trading, supply chain, marketing, finance, and digital to build the best possible solutions, • Use data and market insights to guide decisions, optimise pack formats, and deliver promotional innovation that boosts customer experience and performance, • Lead the development and delivery of customer trade plans, making sure promotional activity supports our strategy What you'll bring • Experience developing and delivering targeted propositions for independent retailers and/or strategic corporate wholesale partners, • A track record of shaping long-term, customer-first strategies, • A good understanding of trading, supply chain, and marketing, and how these tie-in to propositional strategies, • Confidence using market insight and data to inform decisions, • Good communication and collaboration skills, with the ability to build great working relationships Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • Private healthcare, • An annual bonus (based on personal and business performance), • 28 days holiday (rising to 32 with service) plus bank holidays, • A pension with up to 10% employer contributions, • 30% discount on Co-op products and 10% off other brands, • Stream - early access to a percentage of your pay as you earn it, • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice, • 24/7 colleague support service, • Training and support for your development and career progression, • Cycle-to-work scheme A place you'll belong We're building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive. If you have a disability, we'll make reasonable adjustments to support you through the recruitment process. We're also proud to be part of the Disability Confident scheme - if you're disabled and you meet the minimum criteria for this job, we'll guarantee you an interview. Learn more about our recruitment process at Explore our commitments to diversity, inclusion and wellbeing at As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

With a mission to fight inequality in health, wealth, and life, the organisation delivers services across education, childcare, health and wellbeing, employment and skills development, and family support. The Role As Registered Manager, you will provide strong, values-driven leadership to ensure hi

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. This vacancy is a 12 month fixed term contract position. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Associate, Client Processing Oversight to join our UK Transfer Agency team. This role is located in Manchester, UK In this role, you’ll make an impact in the following ways: • Conduct oversight of work processed in our operational processing centers to ensure all client service standards are met/exceeded. This work may include transaction processing, records maintenance, payments, reconciliations and other processes for Transfer Agency, • Investigate and resolve day-to-day operational queries, issues, and incidents and analyze data to monitor performance and drive continuous improvement, owning the review and maintenance of relevant procedures., • Support the operations manager with daily workflow management, training, and development within the team, and participate in periodic reviews and audits with internal and external stakeholders, • Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable, • Develop and maintain procedures, guidelines, and checklists for Transfer Agency To be successful in this role, we’re seeking the following: • Experience in settlement and payments Operations., • The ideal candidate will have knowledge of CASS regulations and hands-on experience in performing reconciliations., • Reconciliation experience ensuring accuracy and compliance, • Experience in a financial services operational area and/or oversight preferred., • Willingness to develop personal skills in AI/Digital Tools preferred. At BNY, our culture speaks for itself, check out the latest BNY news at: Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Children's Residential Support Worker (LD) Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our childrens home in Romiley, Stockport provides residential Care for Children and Young People with who Emotional Behavioural difficulties/Autism, Learning difficulties and complex needs. The Together Trust is one of the North Wests leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year . We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support . Togetherwe make a difference, develop and learn, andsupporteach other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change. We believe that everyone deserves a place to call home - whether that's a place to call your own or somewhere to get safety, stability and support. Youll be helping children to grow their independence and shape their own story within asupportive, caring home. You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love, and support that they would receive as if it was their family home. Location : Romiley, Stockport Hours: 37.5 Hours Sleep in shift paid at £100.80 per shift Weekends paid 25% premium on hourly rate. The Role; Provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people. This will include supporting less experienced staff via positive and effective teamwork to achieve high quality standards of care that are set and agreed by the Registered Manager on behalf of the Trust. This work will aim to respect and promote the needs of each young person arising from their racial, cultural and religious background. Assistwiththeassessmentsofneedandformulationofplans.This involves working in partnerships with other agencies and taking into account the wishes and feelings of the young people, their parents andotherpersonswithparentalresponsibility,inlinewithlegislation pertaining to the young people. Maximise educational opportunities and achievements for the young people looked after within the unit by assisting in identifying, establishing and supporting educational provision and contributing to educational reviews. Undertake primary responsibility for key working at least one young person of a more complex nature. Undertake the supervision of less experienced residential staff and/or ancillary staff in accordance with Together Trust Policies & Procedures as directed by the Registered Manager. Assist with the planning and preparation of the shift rotas. About you; Good standard of written and oral English QCF(NVQ level 3) in health and social care (CCYP) or equivalent or willingness to achieve award within timescales set by trust Working in a residential setting, undertaking the full range of duties in a well planned way that respects and values the young people as individuals. Good communication and interpersonal skills Ability to write reports Working with young people and an understanding of the issues affecting them. Benefits Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years Generous pension scheme and death in service benefi t, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit. Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave. Reward and Discount platform offering discounts at high street shops, travel, insurances etc. Eligibility to apply for Blue Light card Proud to be a real living wage employer Refer a friend scheme , be rewarded for recommending a friend to work with us Comprehensive training and development opportunities , including apprenticeship qualifications Long service awards including cash gifts and extra holiday. Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online Access to our Employee Assistance Programme for you and adults at your home This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service. We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged. We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK. Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself). This role will involve regulated activity. TPBN1_UKTJ

Office Manager Location: Greater Manchester (initially Stockport, relocating to Manchester Science Park in mid-late 2026) Contract: Full-time, 35 hours per week, Monday-Friday Play a pivotal role in shaping the next chapter of one of the world's most valuable health research resources. Our client is a globally significant biomedical database and research organisation, powering scientific breakthroughs that improve and save lives. As they prepare to move from their current site in Cheadle to a brand-new, purpose-built facility at Manchester Science Park (Greenheys), they are seeking an experienced Office Manager to support this major transition and ensure a world-class experience for staff, visitors, and stakeholders. This is an exciting opportunity to be at the heart of a period of transformation-supporting soft services, operational coordination, and the people-focused environment that enables the organisation's mission. The Role Reporting to the Facilities Manager, you will be the central point of contact for all office operations across multiple locations. You'll ensure the workspace runs smoothly, provide exceptional visitor experiences, and lead the planning and execution of a major relocation to Manchester Science Park. This is a hands-on, varied role requiring a proactive approach, excellent organisational skills, and the confidence to manage multiple stakeholders, suppliers, and priorities. You will be responsible for: Leading the transfer of office operations and staff from Stockport to Manchester during 2026, liaising closely with landlords and key stakeholders. Managing all aspects of the office environment, including visitor management, meeting room logistics, catering arrangements, equipment provision, and cleaning/hygiene contracts. Ensuring AV systems are fully operational and ready for daily meetings and events. Overseeing a high-quality visitor journey for stakeholders, researchers, and partners, including those travelling from Oxford and other UK locations. Building a strong working relationship with Manchester Science Park operators to ensure the organisation benefits from its vibrant community and that shared facilities (coffee shop, breakout areas, toilets, lifts, showers, etc.) remain to high standards. Leading and supporting a small team to deliver a professional, customer-focused office environment. About You You'll be an organised, people-centred Office Manager who thrives in a complex, fast-moving environment and enjoys being the "go-to" person for operational excellence. To succeed, you'll bring: Experience managing office operations in a complex environment such as a hospital, clinic, laboratory, or similarly regulated setting. Proven experience leading successful office relocations and supporting change. Experience managing a busy city-centre office of 150+ employees. Strong team leadership skills and the ability to deliver high-quality service across all touchpoints. Ability to work independently and complete tasks with minimal supervision. Proficiency with Microsoft 365, desk/room booking tools (e.g., Deskbird), and office coordination platforms. Confidence setting up and supporting AV systems and general workplace technology. Why Join? Our client is committed to equality, diversity, and creating an inclusive environment where everyone can thrive. From day one, you'll have access to a comprehensive benefits package designed to support your health, wellbeing, and work-life balance. Benefits include: 26 days' annual leave (plus bank holidays), increasing with service Holiday buy scheme (up to 1 additional week) Birthday leave USS pension scheme Healthcare cash plan Enhanced family leave (from day one) Cycle to Work scheme Season ticket loan Professional subscriptions reimbursed Annual learning budget Free on-site gym Subsidised canteen lunches Free car parking Employee discounts portal Employee assistance programme Annual flu vaccination Life assurance cover About Our Client Our client manages the world's largest and most comprehensive biomedical database of its kind, containing anonymised genetic and health information from 500,000 UK participants. This resource fuels global research into serious diseases such as cancer, heart disease, and stroke, enabling groundbreaking scientific discoveries. With over 350 staff across four UK sites, the organisation offers an inspiring, collaborative environment-working alongside leading biomedical scientists in a shared mission to improve public health. Ready to help shape the future of a world-leading scientific organisation? Apply now to become their next Office Manager. TPBN1_UKTJ

Welcome to Thornley Groves , where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Business Development Manager. This is a full time, permanent position located in Manchester . This role has a salry range of £25,000 - £40,000 OTE. Let's talk about the role, it involves: Generate new business opportunities Advising Landlords on market values/behaviours for potential buy-to-let purchases Support the Lettings & Investment Manager with undertaking Lettings Market Appraisals Registration and management of your personal applicants Generate offers and negotiate lets Complete all necessary paperwork to ensure a smooth transaction Support the process of bringing new properties to the market Update marketing material by taking photographs and filming video tours We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals who qualities such as: A dynamic lister with an enviable track record for new managed business Leads by example on core behaviours and aspires those around them Can demonstrate being a strong team player, and contribute to making the workplace a great place to work At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today! TPBN1_UKTJ

About Team 247 We're more than the UK's #1 digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and be part of something exciting. Uncapped Commission? Tick. Warm Leads? Tick. No Cold Calls? Tick. Pre-qualified Customers? Absolutely! The Essentials: £28,000 - £30,000 basic + uncapped commission (£60,000 OTE) Contract: Full-time (40 hours/week), with overtime available Hours: Monday-Friday 9am-6pm, with two 10am-7pm shifts per week. Occasional weekends with time off in lieu If you're an experienced sales professional looking to earn big and build a career with one of the UK's leading digital platforms, this is your sign. At Car Finance 247, we don't believe in barriers to success - just opportunities. As an Account Manager, you'll thrive in a high-energy environment where great conversations lead to great commissions. All while guiding customers through one of life's biggest purchases - their next car. What makes this role different? Forget the endless cold calls. Every customer you speak to is already pre-qualified. Your focus? Building trust, creating lasting relationships, and driving deals over the line. With a competitive base and uncapped earnings (£65K OTE), your effort directly rewards your ambition. What your day will look like: Connecting with warm leads to understand what customers need Guiding them through the car finance process, from quote to completion Offering expert, friendly advice and support throughout Using our bespoke tech platform to manage and streamline each journey Closing deals and celebrating your wins About You What We're Looking For: Experience in sales and customer service A love for targets, performance, and hitting the top of the leaderboard Quick rapport-building skills and a customer-first mindset A high-energy, collaborative attitude Self-motivated and driven - but always a team player Someone who thrives in a fast-paced, rewarding environment About Us Perks You'll Love: Industry-leading uncapped commission Enhanced annual leave + your birthday off! Mental & physical health support Enhanced family leave (maternity, paternity, adoption) Workplace Nursery & Electric Vehicle Schemes Boosted pension contributions Bee Fit 247 wellbeing & fitness programmes And loads more! About Team 247 We're more than the UK's #1 digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. We've got big goals - and the roadmap to get there. Join us and be part of something exciting. Equality Every Day At Car Finance 247, we're proud to be an equal opportunities employer. Our people are at the heart of everything we do, and we welcome applicants from all backgrounds, experiences, and walks of life. TPBN1_UKTJ

Retention Manager We believe great outcomes, begin with great people. Welcome to Thornley Groves, a trusted name in property across Manchester. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, Thornley Groves combines extensive local insight across with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home. We are looking for a Retention Manager to join us in our Manchester office. The Retention Manager will be responsible for developing and implementing strategies to enhance client satisfaction, reducing churn and maximising long term occupancy, income, and portfolio growth. A key focus will be on engaging with clients who may be considering leaving the agency, ensuring concerns are addressed and relationships strengthened to retain their business. What is in it for you; Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service. Learning & Development – We'll support your professional growth with funded qualifications and over 90 in house training programmes. Holidays & Enhanced Leave – Up to 28 days' holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF). Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service. Security & Support – Life assurance cover to protect your loved ones. What the role looks like; Conduct interviews with offboarding clients to uncover key pain points and identify win-back opportunities. Monitor churn rates across client portfolios, flagging trends and risks early. Deliver clear, data-driven retention reports to senior leadership, highlighting actionable insights. Collaborate with Finance and Lettings to forecast the commercial impact of retention initiatives. Develop and execute strategies to improve lease and contract renewal rates. Identify at-risk landlords and implement tailored retention plans to safeguard revenue. Maintain proactive engagement with landlords through regular reviews, performance updates, and value-added services. What we are looking for; Proven experience in strategic client retention is essential. Exceptional relationship management and negotiation skills. Ability to de-escalate issues and rebuild client confidence. Commercial awareness of market dynamics and client motivations. At Thornley Groves, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives. We're also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we'll be happy to help. Join us and experience a workplace that truly values you. TPBN1_UKTJ