Health services administrator jobs in United Kingdom - Page 2

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.

Administrator / Care Coordinator at Eminent Domiciliary Care Agency outlines a role that is both dynamic and impactful. Here are some key points: Responsibilities: Team Management: Oversee health care assistants and service users, ensuring high standards of care. Administrative Duties: Audit, review, and update staff and client folders, and follow through on recruitment processes. Care Coordination: Assess and identify care packages, place care staff in service users’ homes, and liaise with other professionals. Software Proficiency: Use or learn ‘Nourish software’ / Care planner software and other systems. ** Duty Schedule:** Office Work: Alternate between office and field work. Spend 2 weeks in the office (10 days) and 14 days in the field. Field Work: Conduct spot checks, replenish PPE, and carry out quality reviews and initial assessments for new clients. Communication: Handle phone calls weekly to manage issues regarding service users and staff. ·** Qualifications** · Previous experience in a training or coordination role is desirable · Strong organisational skills with an eye for detail · Excellent communication and interpersonal abilities · Proficiency in Microsoft Office suite, particularly Word and Excel ** Job Type and Salary:** Full-time: £20,000 to £22,000 per year. This role requires a blend of administrative skills, team management, and hands-on care coordination and it’s a great opportunity for someone passionate about making a difference in domiciliary care.

JOB PURPOSE: • To deliver a high-quality service for semi-independent accommodation and support to young people aged 16 plus who are preparing to leave the care of the local authorities. • To support young people to develop independent living skills through keywork, goal setting and outcome focused activities. • Working with young people with varying emotional and behavioural needs. • Responsible for promoting a positive, safe and homely environment for all young people within the care of Eleven D’s. • To act as a role model to all young people placed at Eleven D’s. • Ensure all records and daily logs are completed and maintained fully up to date. • To work in accordance with Eleven D’s Mission statement, values, policies and procedures. MAIN DUTIES AND RESPONSIBILITIES • Managing young people living in semi-independent accommodation. • Responsible for structuring key work sessions consistent with an independent placement agreement (IPA) and ant care / support plans. • Develop a structured programme of key work sessions based upon the young person’s individual support needs and focused on developing their self-confidence, resilience and self-esteem and independence. • Complete full induction of new residents and support the young person in settling within the community and accessing local resources. • Ensure the health, safety and wellbeing of each young person and that safeguarding procedures are followed throughout their care at Eleven D’s. • Maintain the confidentiality of young people and report any concerns regarding the young person’s welfare, missing episodes etc to your line manager once the Emergency Duty Team (EDT) and police have been contacted if needs be. • Assist the young person to engage with everyday living and develop skills where necessary by supporting their identified needs. • Provide support to young people with budgeting money, grocery shopping and administer a weekly subsistence allowance. 1 • Encourage and support young people in accessing education, employment or training as well as supporting them with the application process. • Encourage the young person to engage and take part in positive activities within the community, building on relationships and developing social networks. • Maintain accurate records, files, log keeping and all other required paperwork and administrative requirements. • Maintain petty cash and receipts for each expenditure. • To maintain the cleanliness and hygiene of the Home, reporting all repair issues and ensuring the environment is always welcoming for the young people. • You will be responsible to carry out daily / weekly Health and Safety checks within the building. You must record and report any repair work or damage to the property to ensure it is kept to a high standard. • Promote safe, consistent and understandable boundaries with young people in conjunction with a 'Young Person’s Agreement’, Support Plan and House Rules. • Prepare detailed high-quality monthly progress reports regarding each young person’s progress which is submitted to the placing authority within deadlines. • Work in partnership with social workers other agencies and to encourage and support the young people to attend meetings with other professionals. • Attend admission and planning meetings, and attend Looked after Children Reviews ensuring all relevant paperwork is completed. • Mandatory attendance and participation in team meetings and training sessions as and when required. • Mandatory attendance and participation in structured supervision sessions at least once a month.