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Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £27,976.00 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based), • Cut down on daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from Oct 2026, • Location: Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00, • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm. Part-Time Working Pattern (20 hours per week): • Monday: 09:30 – 13:45, • Tuesday: 09:30 – 13:45, • Wednesday: Off, • Thursday: 09:30 – 13:45, • Friday: 09:30 – 13:45, • Saturday: Off, • Sunday: 09:30 – 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? • £27,976.00 annual salary, • Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based), • Cut down on daily expenses - less spent on travel, lunches and workwear, • Ideal for maintaining a work life balance while still being part of a team, • Details, • Start date: Various start dates from Oct 2026, • Location: Belfast City Centre, • Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00, • Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm. Part-Time Working Pattern (20 hours per week): • Monday: 09:30 – 13:45, • Tuesday: 09:30 – 13:45, • Wednesday: Off, • Thursday: 09:30 – 13:45, • Friday: 09:30 – 13:45, • Saturday: Off, • Sunday: 09:30 – 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor • We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times, • You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them, • We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: • Supporting the bank’s way of working to help as many customers as possible, • Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business, • Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored, • Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We’re also looking for you to demonstrate: • Excellent communication skills, both verbal and written, • A background of working within a regulatory environment, • Good technology skills with the ability to use Microsoft Office, • A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. #priority

Career Area:FinanceCompensation Grade:23Job Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Job Title: Operations AccountantCompetitive salary starting from 50,827 - 63,534 Mid (dependent upon experience)Location: Larne, Northern Ireland.Benefits: 25 days annual leave Up to 12% BonusContributory pension scheme - Caterpillar will match the employee's contribution up to 6%.Contributory share scheme - Caterpillar will match 50% of the employee's contribution.Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.About EPDCaterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centres, municipalities, and more.With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers.We’re looking for an Operations Accountant to join our team supporting the Large Electric Power Solutions team within the Electric Power Division (EPD). This is a unique opportunity to work in a dynamic, fast-paced environment where your work will be highly visible at many levels of the facility.What You Will DoFinancial accounting including preparation of journal entriesProvide insights on the financial results to assist management with business decisionsSupporting Senior Finance Manager in developing the facility annual business plan and quarterly forecasts for variable and period costs as well as the corresponding monthly variance analysisLead the monthly Normals reporting and responsible for the annual rates setting processDevelop new tools and analytics to streamline financial analysis and provide enhanced decision supportSupport ad-hoc analysis such as (but not limited to) material utilisation, factory efficiencies, absorption, facility contracts, compliance etcWhat You Have - you will demonstrate extensive experience inFinancial Analysis: Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material.Conducts and documents analyses of a variety of financial statements and indicators.Anticipates the potential impact of decisions based on financial data analysis.Oversees financial analysis to evaluate organizational and managerial performance.Evaluates financial statements and ensures regulatory compliance.Advises others on a variety of financial tools, techniques and approaches.Directs others work with financial and cash flow ratios and trend analyses. Education/Experience: This position typically requires a bachelor’s degree in accounting, finance, or a business-related fieldAccuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high level of precisionEffective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviorsManaging Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Top Candidates Will Also Have: Familiarity with eSAP, Axiom, PowerBI and CoPilotCertified/Chartered AccountantAdditional InformationThe role will require a 5 day a week on site presence37.5hr week.What You Will GetCaterpillar is a great place to work because it offers a culture built on innovation, purpose, and long-term career development. Employees are empowered to make an impact from day one, contributing to products and solutions that help build a better, more sustainable world. With a strong focus on learning, growth, and internal mobility, Caterpillar provides clear pathways for advancement and opportunities to work with talented people across a truly global organisation. The company values collaboration, wellbeing, and diversity, creating an environment where people feel supported, recognised, and proud of the work they do.About CaterpillarCaterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For over 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LIThis position requires working onsite five days a week.Posting Dates:August 27, 2026 - September 8, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.Not ready to apply? Join our Talent Community.SummaryLocation: Larne, County AntrimType: Full time

Location: Belfast, UK; Birmingham, UK; Bristol; Leeds, UK; Liverpool, UK; Manchester, UK; Nottingham, UK; Portsmouth, UK; Worthing, UK; Cardiff, UK; Edinburgh, UK; Glasgow City, Glasgow, UKSalary: 71,725 - 79,481 per yearEmployment: FlexibleCategory: Property ManagementPosted: 2026-08-29Valid to: 2026-09-12Employer: HM Revenue and CustomsJob summaryExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.Build a Career in Property with HMRC EstatesExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK's largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user friendly services that enable our colleagues to thrive in an environment where they truly belong. Estates & Locations are at the forefront of delivering one of the biggest property programmes in the UK. We are at the leading edge of Government property transformation. The purpose of Estates & Locations is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work. The Head of Technical Assurance and Engineering Excellence role sits within the Professional Services and Estates Assurance (PS&EA) team, a centre of excellence responsible for shaping and delivering Estates policy on Building Services Engineering, Assurance and Environmental initiatives. This includes Net Zero strategy, BMS ownership, Smart Buildings development, and the delivery of technically complex projects such as EV charging infrastructure and wider Net Zero programme. You will operate in as part of a highly technical and specialist team setting standards, driving change and assuring key technical interventions to ensure resilience for HMRCs core operational activities.Job descriptionThe Head of Technical Assurance and Engineering Excellence is a critical leadership role within HMRC Estates & Locations, requiring an accomplished leader with broad and demonstrable technical expertise across Electrical and Mechanical Building Engineering Services, including Electronic Security and Automatic Access Control Systems. The postholder will lead a specialist team of Building Services Engineers responsible for delivering Technical Assurance and engineering excellence across Major Capital Projects, Minor Capital schemes, Lifecycle Programmes, HMRC Estate’s asset portfolio, FM and Refurbishment works. They will ensure that Technical Scopes of Work and Client Side Employer’s Requirements are developed, applied, and maintained to consistently high standards whilst offering expert advice and oversight to engineering and technical services activities across the estate portfolio. The Head of Technical Assurance & Engineering Excellence is a key member of the (PS&EA) Senior Leadership Team, with responsibility for supporting the Deputy Director on their key objectives across Estates & Locations, taking by taking ownership for the technical standards, functional alignment and technical assurance. The postholder will represent the team across a range of internal and external forums, contributing to the strategic direction, professional standards, and continuous development of PS&EA.Person specificationKey responsibilities include: Lead a specialist team, ensuring workload is prioritised and delivered to a consistently high standard, often at pace within a major central government environment, fostering a culture of professional development and high performanceManage delegated budgets effectively, ensuring resources are used responsibly and in accordance with organisational requirements Collaborate with supplier on engineering strategies and interventions and solution development Ensure HMRC Estates policies are applied across project activity, delivering safe, compliant and resilient Building Engineering SystemsLead on legislative change in the technical and engineering spaces, developing and implementing process and assurance changes to ensure compliance Provide accurate, timely and authoritative technical advice to senior colleagues, ensuring compliance, promoting best practice and ensuring engineering systems remain available, safe, operational, and compliantLead, mentor, and develop Estates & Locations colleagues and supplier partners through the delivery of technical training and professional supportWork with the property profession and accreditation bodies to ensure appropriate training and development is in place across the directorate Support the PS&EA Deputy Director in discharging their accountabilities on behalf of the Director of Estates & Locations by leading key actions, driving progress, and collaborating effectively with colleagues across Estates & Locations to ensure professional and timely delivery Lead the team responsible for preparing the short 1 year, medium 3 years and long-term 5 – 10 years Lifecycle Replacement Programme Provide assurance of Supplier LCR planning activities and technical oversight of the subsequent projects from scope through to delivery and commissioning Close collaboration with Digital Estates and BIM resources to integrate more efficient tech driven interventions to our estates asset portfolio Represent HMRC and its interests in the wider Government LCR / Asset Management forums and external Asset Management events Work with external consultants to develop the professional approach and deploying industry best practice in the HMRC environment Essential Criteria: Demonstrable experience in leading Building Engineering Services, with:Strong knowledge of the design, construction, commissioning, and operational readiness of electrical systems in commercial office environments (including experience with UPS systems, standby generators, and resilience measures)Ability to demonstrate expertise in the design, construction, commissioning, and operational readiness of mechanical systems, including HVAC, heat pumps, refrigeration, gas boilers, domestic hot water systems, and integration with district heating and cooling networks.Ability to demonstrate knowledge of BREEAM processes, BISRIA and CIBSE commissioning codes, and practical application of ACOP L8.Working knowledge of vertical transportation systems, IDS, CCTV, and Automatic Access Control Systems (AACS).Experience and training across all relevant UK legislation, including those specific to Scotland and Northern Ireland.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleLynx House, Portsmouth – moving to an alternative office in PortsmouthYou will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.MembershipsYou must be a qualified professional member of a relevant body, e.gs but not restricted to CEng, MCIBSE, CMIOSH, MIAMBenefitsAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, previous experiences and full qualification detailsA 1250-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview..We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked experience-based questions to explore what you are capable of and Strength-based questions to explore what you enjoy and your motivations relevant to the role.[This is an example of a strengths-based question]:“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Sam Carey-SmithEmail : samuel.carey-smith@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.MAIN PURPOSE OF ROLE & LEVEL IN THE BUSINESS:As a Lead Low Code Engineer (Consultant) in Kainos, you’ll be responsible for managing teams and developing high quality Low Code solutions which delight our customers and impact the lives of users worldwide. It’s a fast-paced environment so it’s important for you to make sound, reasoned decisions.You’ll do this whilst learning about new technologies and approaches, with talented colleagues that will help you to learn, develop and grow. You’ll manage, coach and develop a small number of people, with a focus on managing employee performance and assisting in their career development.You’ll also provide direction for your team as you solve problems together. With your technical knowledge, you will also interact with customers, share knowledge and mentor those around you.MINIMUM (ESSENTIAL) REQUIREMENTS:Expertise in designing, building, testing and maintaining modern software applications, including Low Code solutions and appropriate Pro Code extensions or integrations where required.Technical management of teams building and testing modern, scalable, secure, performant applications in line with software development rules, practices and patterns e.g. XP, TDDExperience of technical ownership for a Low Code project, including architecture, estimation, product planning and user story/requirement creationExperience of balancing technical decisions with user needs and commercial constraintsExpertise in Low Code software design and development across all layers of a solutionExperience with the latest Continuous Integration and Continuous Delivery techniquesAbility to assess when to use out-of-the-box Power Platform capability, low-code customisation or pro-code development to deliver secure, scalable and maintainable solutions.Expertise in the Microsoft Power Platform (5+ years’ experience), including:Strong Dataverse and model-driven app developmentC# plug-in development and PCF development (TypeScript/React)JavaScript form customisation and Power AutomateKnowledge of public cloud platforms, such as AWS and Azure, including SaaS and PaaS offeringsDesirableTypescriptREST API integrationsAzure DevOps and Power Platform ALMAzure FunctionsAPIM/Azure Service BusAI Driven DeliveryWHO YOU ARE:Our vision is to enable outstanding people to create digital solutions that have a positive impact on people’s lives. Our values aren’t abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience.These values, applied collectively, help to produce an outstanding Kainos person, team and culture.ABOUT USKainos is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. Across our 30-year history, we have worked on transformational projects across government, NHS and a myriad of private sector clients.Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_17695Date posted : 2026-07-08Profession: EngineeringEmployment type: Full time

Are you an experienced Property & Casualty Underwriter looking for a role where your decisions genuinely shape the future of a commercial insurance business? \n We are working with a leading UK commercial insurer who is on an ambitious growth journey — and they are looking for an exceptional P&C Underwriter to join their Belfast team. \n This is a pivotal role with real visibility. You'll take ownership of complex, high-value deals, build powerful broker relationships, and play a central part in driving profitable growth within a business that is transforming and redefining excellence in the P&C market. \n \n The Role \n\n • Lead on major and high-value deals, securing and retaining strategic accounts that directly accelerate business growth\n, • Build deep, trusted relationships with brokers, uncovering new opportunities and strengthening competitive market position\n, • Represent the business through in-person meetings, networking, and industry events\n, • Support and mentor colleagues, championing high standards of service delivery\n, • Partner with internal teams to deliver seamless, client-focused outcomes\n, • Act as a dependable point of contact for priority clients, providing tailored and timely support\n\n \n What You'll Need \n\n • Strong underwriting expertise across complex Property & Casualty risks, at senior or high-performing level\n, • Proven track record handling large or technically complex cases with sound judgement and disciplined risk management\n, • Excellent communication and relationship-building skills, with a strong history of developing broker partnerships that drive growth and retention\n\n \n What's On Offer \n\n • Competitive salary based on experience\n, • Annual performance-related bonus\n, • Hybrid working and flexible hours considered\n, • Contributory pension scheme\n, • Up to 50% discount on a range of insurance products\n, • Retail discounts and volunteering days\n, • Genuine career development and global opportunities\n\n, • \n This is a fantastic opportunity to join a business at an exciting stage of growth and make a real mark in the UK commercial insurance market. \n \n To find out more or apply in confidence, please contact Elaine McCrink at Lawes Consulting Group on 07880 553345 or email elaine.mccrink@lawesgroup.co.uk

\n Help Deliver a £1.3 Billion Vision for Regional Prosperity\n 4C Executive Placement are proud to partner with Belfast Harbour in the appointment of a new Finance Director, a pivotal executive leadership role at an exciting period in the organisation’s history. \n A cornerstone of the economy, Belfast Harbour is Northern Ireland’s principal port, handling around 70% of the region’s seaborne trade and facilitating almost £27 billion of trade each year. The trade enabled through Belfast Harbour contributes £8.8 billion in Gross Value Added to the regional economy and supports approximately 155,000 jobs across NI. \n As an Independent Statutory Authority operating under the Trust Port model, Belfast Harbour is commercially independent, self-funded and receives no public funding. Every pound of post-tax profit is reinvested into the port, the estate and the communities it serves. \n With annual turnover of £97.1 million and underlying profit before tax of £44.4 million, Belfast Harbour combines financial strength with a clear sense of purpose. The organisation is currently delivering a fully funded £313 million investment programme through its 2025-29 Strategy, ‘Advance Regional Prosperity’, and has set out a long-term vision for up to £1.3 billion of investment through its Masterplan 2025-2050, ‘Horizons of Opportunity’. \n Looking ahead, changes in the legislative and operating environment may create additional opportunities to further accelerate investment and growth. \n Belfast Harbour is therefore seeking a Finance Director who can combine robust financial stewardship with the strategic vision required to support the organisation’s next phase of development. There has rarely been a more significant moment to join Belfast Harbour. As NI navigates major opportunities in trade, renewable energy, place-making and economic growth, Belfast Harbour is uniquely positioned to help shape that future. The Finance Director will play a central role in ensuring the organisation has the financial strength, agility and ambition to turn that vision into reality. \n This is a rare opportunity to help shape the future of one of the region’s most important economic institutions. Far more than a traditional finance leadership role, the position offers the chance to influence major investment decisions, support transformational development and help deliver long-term regional prosperity. \n Reporting directly to the Chief Executive and as a key member of the Leadership Team, the Finance Director will help shape Belfast Harbour’s future at a time of significant investment, growth and transformation. The successful candidate will lead the organisation’s financial strategy, capital planning, treasury, risk and governance functions, ensuring Belfast Harbour remains financially resilient, commercially agile and well positioned to support its long-term ambitions. \n Working closely with the Chief Executive, Board and Leadership Team, the Finance Director will provide strategic financial leadership to support major investment decisions, capital allocation and organisational performance. The role will also build strong relationships with financial institutions, investors, commercial partners and other key stakeholders. \n As Belfast Harbour delivers the first horizon of its Masterplan and prepares for future opportunities, the Finance Director will play a central role in maintaining the organisation’s financial strength, supporting major investment decisions and ensuring Belfast Harbour is well positioned to capitalise on future opportunities as they emerge. Key Responsibilities\n \n • Shape Belfast Harbour’s long-term financial, funding and investment strategies.\n, • Provide the financial leadership and strategic stewardship required to support delivery of Belfast Harbour’s long-term £1.3 billion Masterplan, encompassing port infrastructure, trade growth, clean energy and advancing regional prosperity.\n, • Lead corporate finance, treasury, financial planning, risk management and governance activities.\n, • Provide strategic advice and recommendations to the Board, Chief Executive and Leadership Team.\n, • Ensure robust financial stewardship, investment appraisal and capital allocation across the organisation.\n, • Build and maintain strong relationships with lenders, financial institutions, investors, customers and commercial partners.\n, • Build trusted relationships with government, regulators and key stakeholders, providing financial insight to support Belfast Harbour’s long-term strategic objectives.\n, • Lead and develop high-performing finance, risk and governance teams.\n About You\n We are seeking an exceptional finance leader with the strategic vision, commercial judgement and executive presence to operate at the highest levels.You will bring: \n \n • A professional accounting qualification (ACA, ACCA, CIMA or equivalent) and significant executive-level financial leadership experience.\n, • A strong track record in corporate finance, treasury, funding strategy and capital investment.\n, • Experience leading major capital projects or investment programmes within infrastructure, ports, transport, utilities, energy, property or similarly capital-intensive sectors.\n, • The credibility to influence Boards, executive teams and external stakeholders.\n, • Proven experience leading high-performing teams and driving organisational performance and change.\n \n Please note the closing date for applications is 12 pm on Friday 18th September 2026. \n #J-18808-Ljbffr

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Zapier Support Specialist (Contract) — Job Description Location: Remote - UK Engagement type: Contract, part-time — 2 days/week - 8 weeks maximum/16days total Seniority: Senior / specialist-level (hands-on, not team-lead) About Rad Hires Rad Hires connects high-performing talent with ambitious teams that move fast and build things that matter. We partner with lean, client-driven organizations to find people who own outcomes, raise the bar, and make a real difference — not just fill a seat. About the company Our client is a global design and technology company delivering a multi-phase digital transformation programme for one of its own clients, and is bringing in a Zapier specialist for delivery capacity. The end client is a UK-based group running multiple consumer-facing brands, with a live Zapier estate that handles their recruitment and application workflows end to end. Full detail on that client is shared under NDA once engaged. About the role This is a hands-on support engagement on a live, production Zapier estate — roughly 30 Zaps built over time by a previous developer, running daily with real applicant data flowing through it continuously. The estate is complex: paths, loops, sub-Zaps, webhooks, Zapier Tables, and Code by Zapier steps calling external APIs directly, connected to Jotform Enterprise, a CRM (GoHighLevel), a case-management system via REST API, Outlook, SQL Server, and Bitly. Documentation is limited, so part of the job is leaving the estate better understood than you found it — not just closing tickets. What you'll do • Work an open ticket backlog of reported faults and support requests, prioritized with the team • Diagnose issues to root cause using Zap history, run data, and connected systems' APIs — not trial and error against production • Fix, verify, and validate: every closure needs a demonstrated end-to-end test plus a short written note of cause, fix, and evidence • Recover missed or unprocessed data where a fault caused it (replays, resubmissions, backfills), in coordination with the team • Respond to new issues raised during the engagement window and take on small enhancement requests as capacity allows • Make sure error notifications and auto-pause alerts on critical Zaps reach a monitored mailbox • Flag — and where agreed, fix — fragile patterns encountered while working tickets (hard-coded credentials, silent failure paths, missing error handling) • Deliver a concise runbook by the end of the engagement: what each critical Zap does, its dependencies, known failure modes, and the recovery procedures used • Run a handover session in the final week What we look for • Real experience running complex, multi-app Zapier estates in production — Code by Zapier, webhooks, sub-Zaps, Zapier Tables, and direct REST API work • A methodical diagnostic approach: establishing root cause with evidence before touching a live system, not experimenting on production • Comfortable with disciplined change control — small, verified, single-field changes over broad refactors • Experience with any of Jotform Enterprise, GoHighLevel, or Microsoft 365 is a plus • Zapier Certified Expert status is welcome but not required Signals we love • You've done rescue or stabilization work on someone else's automation estate before, not just built your own from scratch • You default to writing things down — the kind of person who'd write the runbook even if nobody asked • You're comfortable working carefully around sensitive data (this estate touches applicants' personal data, including safeguarding-related information) and won't cut corners on data handling This role might not be for you if • You'd rather rebuild than diagnose and fix in place • You're not comfortable working to someone else's process and reporting cadence (daily written update, single point of contact, blockers raised immediately) Logistics • Delivered white-label; contracted through and managed by our client, not the end client directly • Daily written update required: tickets progressed, evidence, blockers, next steps • Compensation: day rate, to be discussed • All access via named accounts under NDA; credentials encountered in the estate can't be reused or stored elsewhere

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect in GitLab's Northern Europe team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle., • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. #LI-CM1 We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across Northern EU reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Cardiff, London or Remote UK | Salary £93,000 - £120,000 + Incentive Awards tied to your performance + | ✨ This role sits as part of a multidisciplinary squad, collaborating with other Machine Learning Scientists, Data Scientists, Backend Engineers, Operations specialists, Product managers, and Risk managers. You'll play a key role by leveraging your deep experience of developing and deploying advanced Machine Learning models as to: • Automatically and accurately detect suspicious user behaviours while minimising impact to genuine customers and operational costs., • Adapt quickly and appropriately to changing fraud and financial crime trends, ensuring our detection systems remain performant through time., • Design machine learning solutions that scale globally. The technical approaches you take to solve these problems will be very much in your hands and we’ll strongly encourage and support experimentation and innovation. We’ll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs. What we’re doing here at Monzo excites you! • You have a track record of deploying advanced Machine Learning models tackling real business problems with demonstrable impact, preferably in a fast moving tech company., • You're impact driven and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production., • You have a passion for sharing knowledge and raising the technical bar across the team., • You have a self-starter mindset; you proactively identify the most impactful issues and opportunities and collaboratively tackle them without being told to do so., • Using advanced ML techniques to ensure Monzo’s customers money stays safe, even if their card, phone or account is compromised, sounds exciting to you., • You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn _ which is used in many of our backend microservices., • You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production and delivering business impact., • You thrive working on ambiguous problems and have a track record of helping your team and stakeholders resolve that ambiguity., • You have strong communication skills and are able to explain complex technical concepts to non-technical stakeholders, • You want to be involved in building a product that you and the people you know use every day, with a product mindset that prioritises customer outcomes and data-informed decisions., • You're excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain., • You’re adaptable, curious and enjoy learning new technologies and ideas., • Experience in supporting your team in shaping the ML strategy of your area, • Experience working with financial crime, operations and in regulated institutions, • Commercial experience writing critical production code and working with microservices, • Experience in evaluating ML models in live environments such as through A/B tests ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call, • 45 minute call with hiring manager, • 60 minute ML Modelling interview, • 60 minute Product & ML interview, • 60 minute behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ #LI-REMOTE #LI-SR1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Are you an experienced Property & Casualty Underwriter looking for a role where your decisions genuinely shape the future of a commercial insurance business? We are working with a leading UK commercial insurer who is on an ambitious growth journey — and they are looking for an exceptional P&C Underwriter to join their Belfast team. This is a pivotal role with real visibility. You'll take ownership of complex, high-value deals, build powerful broker relationships, and play a central part in driving profitable growth within a business that is transforming and redefining excellence in the P&C market. The Role • Lead on major and high-value deals, securing and retaining strategic accounts that directly accelerate business growth, • Build deep, trusted relationships with brokers, uncovering new opportunities and strengthening competitive market position, • Represent the business through in-person meetings, networking, and industry events, • Support and mentor colleagues, championing high standards of service delivery, • Partner with internal teams to deliver seamless, client-focused outcomes, • Act as a dependable point of contact for priority clients, providing tailored and timely support What You'll Need • Strong underwriting expertise across complex Property & Casualty risks, at senior or high-performing level, • Proven track record handling large or technically complex cases with sound judgement and disciplined risk management, • Excellent communication and relationship-building skills, with a strong history of developing broker partnerships that drive growth and retention What's On Offer • Competitive salary based on experience, • Annual performance-related bonus, • Hybrid working and flexible hours considered, • Contributory pension scheme, • Up to 50% discount on a range of insurance products, • Retail discounts and volunteering days, • Genuine career development and global opportunities This is a fantastic opportunity to join a business at an exciting stage of growth and make a real mark in the UK commercial insurance market. To find out more or apply in confidence, please contact Elaine McCrink at Lawes Consulting Group on 07880 553345 or email elaine.mccrink@lawesgroup.co.uk

Wealthy International Tax Specialist (Personal Tax) - Belfast About the job \n Job summary \n \nDiscover what it‘s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.\n \nHMRC is the UK‘s tax, payments and customs authority. We have a vital purpose, and we collect the money that pays for public services and help families and individuals with targeted financial support. \n \nHMRC‘s Wealthy compliance teams (‘Wealthy‘) are responsible for the tax compliance of the UK‘s wealthiest individuals including ultra-high net worth individuals. Wealthy individuals often have complex tax affairs that present significant challenges to an effective tax administration. Given the size and nature of the tax at risk within the wealthy population it increases the opportunities and risks of non-compliance. \n \nFor our most complex customers we adopt the co-operative compliance approach where there is a more intensive and enduring relationship with the individual and their agents.\n \nThese roles sit within a specialist team leading HMRC‘s compliance response to personal complex international taxation issues, ensuring the effective application of UK tax law to internationally mobile individuals and offshore structures, including the transition to and operation of the post6 April 2025 residencebased tax system.\n Job description \n \nYou will join a specialist compliance strategy team with lead responsibility for HMRC‘s approach to compliance risks arising from the post-6 April 2025 residence-based tax system, alongside wider complex international personal tax issues involving residence and offshore structures.\n \nThe abolition of domicile and the remittance basis, and the introduction of new reliefs and provisions such as the Foreign Income and Gains (‘FIG‘) regime and the Temporary Repatriation Facility (‘TRF‘), represent a major change to how personal tax operates in practice. A central focus of these roles is understanding how individuals and their advisors respond to this new framework, how those responses alter the compliance and risk landscape, and how HMRC should adapt its compliance strategy accordingly.\n \nThe successful candidates will work as part of a wider team contributing to the development of HMRC‘s compliance strategy, leading on defined aspects of the compliance portfolio, while collectively supporting broader strategic activity and shaping how HMRC identifies, prioritises and responds to risk.\n \nThis is a highly specialist area and the tax affairs of this customer base are inherently complex, involving structures and transactions that cut across multiple jurisdictions. You will need to have a proven understanding across the main areas of Income Tax and Capital Gains Tax, with a good understanding of the former non-domicile regime, new residence-based tax system and offshore anti-avoidance provisions.\n \nAs part of our drive to increase compliance activity in the upstream space, you will be expected to use your knowledge and experience to engage with agents and representative bodies - including via webinars and external forums - to increase education and understanding in this area and prevent non-compliance from occurring in the first place.\n \nCollaboration with colleagues both within and outside Wealthy is key to ensuring we close the Wealthy tax gap. You will need to be comfortable working at pace with technical specialists, policy owners and legal professionals. The team has built successful working partnerships with colleagues across Customer Compliance Group including Risk & Intelligence Service and Fraud Investigation Service. You will have a key role to play in maintaining and developing these partnerships.\n \nThis role does not include any direct line management.\n Candidate Information Session \n \nWe will be holding a Candidate Information Sessions as a group webinar where you can hear directly from the team about a day in the life of the role, the wider team & HMRC. We will also be discussing the application process and next steps. Additionally, there will be time on these sessions for you to ask questions directly to the team. \n \nWe are holding information sessions about this role on: Friday 04/09/26 @ 10:00am\n \nTo register, follow this link to forms: Wealthy International Tax Specialist (Personal Taxation)\n Person specification \n \nYou will be expected to:\n \n Contribute, as part of a team, to the development and delivery of HMRC‘s compliance strategy for the post6 April 2025 residencebased tax system, including risks arising from the abolition of domicile and the remittance basis, the introduction of the FIG regime.\n \n Identify and assess how taxpayer and advisor behaviour in response to the new system may create new compliance risks or change existing risk profiles and reflect this understanding in compliance strategy design.\n \n Contribute to wider compliance strategy activity covering complex international personal tax risks, including those involving offshore structures and complex or highrisk issues of UK tax residence.\n \n Lead educational activities to support customers into the post 6-April 2025 system and the transitional provisions, including the Temporary Repatriation Facility.\n \n Translate knowledge of legislation and customer behaviour into practical compliance approaches, helping define risk populations and design appropriate treatments, collaborating effectively with key partners (e.g. Risk & Intelligence Service) and taking account of likely customer and advisor responses.\n \n Provide highquality advice, briefing and challenge to senior leaders, including setting out compliance risks, strategic options and recommended approaches, and supporting informed decisionmaking in areas of technical and behavioural complexity.\n \n Work closely with Policy, Technical and Legal colleagues to resolve technical questions, provide key Compliance insights to inform further Policy development and ensure compliance strategies are aligned with legislative intent and legally robust.\n \n Act as a technical and compliance subjectmatter expert within Wealthy, contributing to advice and assurance on complex or highrisk international personal tax issues, including those involving offshore structures and residencebased risks.\n \n Monitor emerging risks and evolving taxpayer behaviours, using evidence and insight to support the ongoing refinement of compliance strategy over time.\n Essential Criteria \n \nThe successful applicant will need to demonstrate relevant experience and effective delivery of the following Essential Criteria as well as their qualifications.\n \nPlease see below further details of what Qualifications have to be held.\n \n Experience, in a compliance or advisory capacity, of high net worth former non-domiciled and deemed domiciled individuals in respect of their personal tax.\n \n Good understanding of how tax considerations interact with wider wealth planning arrangements and customer behaviour, including the use of offshore structures and internationally mobile arrangements.\n \n Strong technical knowledge of the former non-domiciled regime, the protections afforded to deemed domiciled individuals, the new residence-based system and the offshore anti-avoidance provisions (Settlements, Transfer of Assets Abroad, Capital Gains Tax provisions for non-resident trusts).\n Further Location Information \n \nPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)‘ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.\n Office Closures \n \nIf your location preference is for one of the following sites, it‘s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.\n \nFor more information on where you might be working, review this information on our locations (opens in a new window)\n \nThese sites are:\n \n\n • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle\n, • Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford\n, • Lynx House, Portsmouth - moving to an alternative office in Portsmouth\n\n \nYou will be given more information about what this means at the job offer stage.\n Leeds Location \n \nMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC‘s Moves Adjustment Payment guidance.\n Qualifications \n \nYou must be a qualified tax professional holding one of the following qualifications: \n \n Chartered Tax Adviser (CIOT) \n \n Advanced Diploma in International Taxation (CIOT) \n \n AIIT (including Paper 4*) \n \n A Consultative Committee of Accountancy Bodies (CCAB) membership qualification including: \n \n Institute of Chartered Accountants of England & Wales (ICAEW), \n \n Institute of Chartered Accountants in Scotland (ICAS) \n \n Institute of Chartered Accountants Ireland (ICAI) \n \n Association of Chartered Certified Accountants (ACCA) \n \n Chartered Institute of Management Accountants (CIMA) \n \n Post Graduate full legal qualification - in taxation matters. \n \n For previous or existing HMRC employees TSP or predecessor qualification (TPDP, IDP, ITS2, CPT FT2)* \n \n*In October 2023, a decision was made that applicants for G7 Tax Professional roles must have successfully completed the Tax Specialist Programme or hold an equivalent qualification. To enable career development for experienced colleagues already in Tax Professional roles, if you have been successful in gaining a G7 Tax Professional role through open competition prior to October 2023, and you are not subject to any Performance Management action, you are now able to apply on level transfer for other G7 Tax Professional roles. Please note that if you applied for a non-tax professional role on promotion to Grade 7 prior to October 2023 but have tax experience, you would not be able to apply on level for tax professional roles.\n Benefits \n \nAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n \nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n \nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n \n\n • Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.\n, • Family friendly policies.\n, • Personal support.\n, • Coaching and development.\n\n \nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n Things you need to know \n Artificial intelligence \n \nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n Selection process details \n How to Apply \n \nAs part of the application process, you will be asked to provide the following:\n \n\n • A name-blind CV including your job history with the last 5 roles (max 300 words per role) and previous experiences to reference how you meet the Essential Criteria as outlined in the advert. For each role included, please provide a brief description of the role, describing how you fulfilled the key responsibilities and highlighting key achievements. Please set out as follows:-\n\n\n, • Dates in role (MM/YY - MM/YY).\n, • Employer.\n, • Job Title.\n, • A description of your responsibilities and relevant achievements detailing the ‘what you did‘ and ‘how you did it‘. Detail any key achievements and the impact your work has had. Tailor this to showcase how your experience aligns with the advertised role.\n, • In the CV Qualification box please only confirm the mandatory qualifications you hold.\n\n \nFurther details around what this will entail are listed on the application form.\n Sift \n \nAt full sift your CV will be assessed, with the successful candidates being invited to interview. \n \nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n Interview \n \nDuring the panel interview, you will be assessed on Experience with Experience based questions. You will be asked questions with reference to the Essential Criteria, to assess your experience and explore in detail what you are capable of and this is an opportunity to evidence your expertise. \n \nInterviews will take place via video link. Sift and interview dates to be confirmed.\n \nPlease note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.\n Eligibility \n \nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy clo

Head of Technical Assurance and Engineering Excellence - Belfast About the job \n Job summary \n \nExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK‘s largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.\n \nBuild a Career in Property with HMRC Estates\n \nExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK‘s largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user friendly services that enable our colleagues to thrive in an environment where they truly belong. \n \nEstates & Locations are at the forefront of delivering one of the biggest property programmes in the UK. We are at the leading edge of Government property transformation. The purpose of Estates & Locations is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work. \n \nThe Head of Technical Assurance and Engineering Excellence role sits within the Professional Services and Estates Assurance (PS&EA) team, a centre of excellence responsible for shaping and delivering Estates policy on Building Services Engineering, Assurance and Environmental initiatives. This includes Net Zero strategy, BMS ownership, Smart Buildings development, and the delivery of technically complex projects such as EV charging infrastructure and wider Net Zero programme. You will operate in as part of a highly technical and specialist team setting standards, driving change and assuring key technical interventions to ensure resilience for HMRCs core operational activities.\n Job description \n \nThe Head of Technical Assurance and Engineering Excellence is a critical leadership role within HMRC Estates & Locations, requiring an accomplished leader with broad and demonstrable technical expertise across Electrical and Mechanical Building Engineering Services, including Electronic Security and Automatic Access Control Systems. \n \nThe postholder will lead a specialist team of Building Services Engineers responsible for delivering Technical Assurance and engineering excellence across Major Capital Projects, Minor Capital schemes, Lifecycle Programmes, HMRC Estate‘s asset portfolio, FM and Refurbishment works. They will ensure that Technical Scopes of Work and Client Side Employer‘s Requirements are developed, applied, and maintained to consistently high standards whilst offering expert advice and oversight to engineering and technical services activities across the estate portfolio. \n \nThe Head of Technical Assurance & Engineering Excellence is a key member of the (PS&EA) Senior Leadership Team, with responsibility for supporting the Deputy Director on their key objectives across Estates & Locations, taking by taking ownership for the technical standards, functional alignment and technical assurance. The postholder will represent the team across a range of internal and external forums, contributing to the strategic direction, professional standards, and continuous development of PS&EA.\n Person specification \n Key responsibilities include: \n \n\n • Lead a specialist team, ensuring workload is prioritised and delivered to a consistently high standard, often at pace within a major central government environment, fostering a culture of professional development and high performance\n, • Manage delegated budgets effectively, ensuring resources are used responsibly and in accordance with organisational requirements\n, • Collaborate with supplier on engineering strategies and interventions and solution development\n, • Ensure HMRC Estates policies are applied across project activity, delivering safe, compliant and resilient Building Engineering Systems\n, • Lead on legislative change in the technical and engineering spaces, developing and implementing process and assurance changes to ensure compliance\n, • Provide accurate, timely and authoritative technical advice to senior colleagues, ensuring compliance, promoting best practice and ensuring engineering systems remain available, safe, operational, and compliant\n, • Lead, mentor, and develop Estates & Locations colleagues and supplier partners through the delivery of technical training and professional support\n, • Work with the property profession and accreditation bodies to ensure appropriate training and development is in place across the directorate\n, • Support the PS&EA Deputy Director in discharging their accountabilities on behalf of the Director of Estates & Locations by leading key actions, driving progress, and collaborating effectively with colleagues across Estates & Locations to ensure professional and timely delivery\n, • Lead the team responsible for preparing the short 1 year, medium 3 years and long-term 5 - 10 years Lifecycle Replacement Programme\n, • Provide assurance of Supplier LCR planning activities and technical oversight of the subsequent projects from scope through to delivery and commissioning\n, • Close collaboration with Digital Estates and BIM resources to integrate more efficient tech driven interventions to our estates asset portfolio\n, • Represent HMRC and its interests in the wider Government LCR / Asset Management forums and external Asset Management events\n, • Work with external consultants to develop the professional approach and deploying industry best practice in the HMRC environment\n\n Essential Criteria: \n \n\n • Demonstrable experience in leading Building Engineering Services, with:\n, • Strong knowledge of the design, construction, commissioning, and operational readiness of electrical systems in commercial office environments (including experience with UPS systems, standby generators, and resilience measures)\n, • Ability to demonstrate expertise in the design, construction, commissioning, and operational readiness of mechanical systems, including HVAC, heat pumps, refrigeration, gas boilers, domestic hot water systems, and integration with district heating and cooling networks.\n, • Ability to demonstrate knowledge of BREEAM processes, BISRIA and CIBSE commissioning codes, and practical application of ACOP L8.\n, • Working knowledge of vertical transportation systems, IDS, CCTV, and Automatic Access Control Systems (AACS).\n, • Experience and training across all relevant UK legislation, including those specific to Scotland and Northern Ireland.\n\n Further Location Information \n \nPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)‘ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.\n Office closures \n \nFor more information on where you might be working, review this information on our locations.\n \nIf your location preference is for one of the following sites, it‘s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.\n \nThese sites are:\n \n\n • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle\n, • Lynx House, Portsmouth - moving to an alternative office in Portsmouth\n\n \nYou will be given more information about what this means at the job offer stage.\n Leeds Locations \n \nMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC‘s Moves Adjustment Payment guidance.\n Memberships \n \nYou must be a qualified professional member of a relevant body, e.gs but not restricted to CEng, MCIBSE, CMIOSH, MIAM\n Benefits \n \nAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n \nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n \nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n \n\n • Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.\n, • Family friendly policies.\n, • Personal support.\n, • Coaching and development.\n\n \nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n Things you need to know \n Artificial intelligence \n \nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n Selection process details \n \nThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.\n How to Apply \n \nAs part of the application process, you will be asked to provide the following:\n \n\n • A name-blind CV including your job history, previous experiences and full qualification details\n, • A 1250-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification.\n\n \nFurther details around what this will entail are listed on the application form.\n Sift \n \nIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.\n \nAt full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview..\n \nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n Interview \n \nDuring the panel interview, you will be asked experience-based questions to explore what you are capable of and Strength-based questions to explore what you enjoy and your motivations relevant to the role.\n ( This is an example of a strengths-based question) :\n \n‘It is often said that the customer‘s needs should come first. To what extent do you agree or disagree with this statement?‘\n \nThere is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.\n \nInterviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.\n Eligibility \n \nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)‘. \n \nTo check that you are eligible to apply for this role, please review the eligibility information before submitting your application.\n Sponsorship \n \nWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.\n The HMRC app can help you with your application \n \nThe HMRC app can provide you with your past 5 years‘ employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet.\n How to download the HMRC app and sign up for an account \n \nDownload the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. You‘ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.\n Reserve List \n \nA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we‘ll let you know via your Civil Service Jobs account.\n

Information Rights Operational Lead - Belfast About the job \n Job summary \n \nDiscover a career in your hands at HMRC. Whether you‘re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it‘s really like to work at HMRC.\n \nVisit our YouTube channel to watch the full series and come and discover your potential.\n \nAt HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. \n \nWe want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. \n \nDiverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. \n \nAbout HMRC Legal Group: \n \nAcross HMRC Legal Group we provide legal services to the whole of HMRC. This includes:\n \n\n • The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.\n, • The conduct of tribunal and civil litigation on a full range of services.\n, • Work on new legislation.\n, • Drafting of statutory instruments and other legal documents.\n, • Legal advice to ExCom and staff.\n\n \nWe also provide technical accountancy and forensic services to HMRC, are head of the Compliance Accountants‘ and Insolvency Professions as well as handling Ministerial Correspondence and Freedom of Information requests for HMRC. \n Job description \n \nThis team specifically deals with:\n \nHMRC‘s Information Rights Unit (IRU) oversees the department‘s obligations under the Freedom of Information Act (FOIA), the Environmental Information Regulations (EIR) and Data Protection Act Subject Access Requests (SARs). \n \nThe Data Protection Act (DPA) 2018 regulates how HMRC processes information relating to individuals. The Act gives individuals the right to request personal information about themselves. This is known as a SAR. \n \nThe FOIA gives people a right of access to information held by public authorities. We aim to make the department more open and accountable. We also help the public understand better how we carry out our duties, why we make the decisions we do and how we spend public money. \n \nThe EIR operate in a similar way to the FOIA although they relate specifically to official environmental information. \n \nHMRC currently deals with about 3,000 FOIA requests and over 100,000 SARs each year. How we handle them can have a significant impact on the department‘s reputation and each has a strict deadline within which to respond. \n \nThe IRU manages the departmental process for FOIA requests and SARs and provides advice to business areas across HMRC on handling this correspondence. \n \nAbout this role:\n \nThe Information Rights Operational Lead will provide strategic leadership for the operational delivery of the Information Rights Unit (IRU). They will line manage Senior Operational Managers and the Business Support Lead, whilst working closely with SLT to set direction, ensuring high performance and continuous improvement of processes. The postholder will lead on performance reporting, develop innovative ways to exploit data held in the case management system, and drive process improvements across the unit. They will also work with the Head of Information Rights to set and implement the team‘s people and engagement strategy, ensuring a positive and inclusive culture.\n Person specification \n Responsibilities \n Leadership and Line Management: \n \n\n • Line manage Senior Operational Managers and Business Support Lead, providing guidance, support, and performance oversight.\n, • Foster a culture of continuous improvement and engagement within the team.\n\n Risk Management: \n \n\n • Lead on risk management processes across the unit.\n, • Act as risk lead, ensuring robust governance and compliance.\n, • Oversee management of risk registers across both regimes.\n\n Performance and Data Management: \n \n\n • Lead on monitoring and reporting performance against statutory deadlines.\n, • Develop and implement innovative approaches to exploit data held in the case management system for operational improvements.\n\n Process Improvement and Governance: \n \n\n • Drive continuous improvement initiatives to enhance efficiency and effectiveness of IRU processes.\n, • Oversee proactive publication implementation in line with transparency requirements.\n\n Engagement and People Strategy: \n \n\n • Work with the Head of Information Rights & Technical Lead to set the team‘s people and engagement strategy and lead on its implementation.\n\n System Management: \n \n\n • Oversee eCase governance and operational integrity.\n\n Training and Development: \n \n\n • Lead on redaction training and implementation across the unit.\n, • Support capability building and knowledge sharing within the team.\n, • Support Technical Lead to identify and deliver training requirements.\n\n Project Leadership: \n \n\n • Lead on ad hoc projects and initiatives as required by the Head of Information Rights.\n\n Team Culture and Change Management: \n \n\n • Work collaboratively with SLT to establish and build on an inclusive and supportive culture within the new team.\n, • Work flexibly and collaboratively across the remit of the IRU to ensure the benefits of new ways of working are optimised to support engagement and development of all team members as well as sustainable improvements in performance and quality.\n\n Essential Criteria \n \n\n • Proven leadership and line management experience in an Information Rights environment.\n, • Evidenced ability to deliver operational improvements and manage performance effectively.\n, • Excellent analytical skills with experience in data reporting and data-driven decision-making.\n\n Desirable Criteria \n \n\n • Strong stakeholder engagement and communication skills.\n, • Experience in case management system management and governance (e.g. eCase).\n, • Knowledge of FOI, SAR, and Information Rights legislation.\n, • Experience in process improvement and change management.\n\n Office Closures \n \nIf your location preference is for the following site, it‘s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.\n \nFor more information on where you might be working, review this information on our locations (opens in a new window)\n \nThis site is:\n \n\n • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle\n\n \nYou will be given more information about what this means at the job offer stage.\n Further Location Information \n \nPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)‘ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.\n Behaviours \n \nWe‘ll assess you against these behaviours during the selection process:\n \n\n • Changing and Improving\n, • Delivering at Pace\n, • Leadership\n\n Benefits \n \nAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n \nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n \nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n \n\n • Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.\n, • Family friendly policies.\n, • Personal support.\n, • Coaching and development.\n\n \nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n Things you need to know \n Artificial intelligence \n \nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n Selection process details \n \nThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.\n How to Apply \n \nAs part of the application process, you will be asked to provide the following:\n \n\n • A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 100 words per role).\n, • A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert.\n\n \nPlease evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.\n Sift \n \nIn the event of a large number of applications being received, an initial sift may be held on your CV.\n \nAt full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.\n \nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n Interview \n \nDuring the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Changing and Improving, Delivering at Pace and Leadership. You will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.\n \nThis is an example of a strengths-based question\n \n‘It is often said that the customer‘s needs should come first. To what extent do you agree or disagree with this statement?‘\n \nThere is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.\n \nInterviews will take place via video link. Sift and interview dates to be confirmed.\n Eligibility \n \nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)‘. \n \nTo check that you are eligible to apply for this role, please review the eligibility information before submitting your application.\n The HMRC app can help you with your application \n \nThe HMRC app can provide you with your past 5 years‘ employment history, making the process of filling in your application quicker and easier.\n \nIf successful in your application, you will need your National Insurance number for the onboarding process.\n \nDownload the HMRC app now and save your National Insurance number to your digital phone wallet.\n How to download the HMRC app and sign up for an account \n \nDownload the free HMRC app from the App Store or Google Play store. \n \nIf you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.\n \nYou‘ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.\n \nYou can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.\n Reserve List \n \nA reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, we‘ll let you know via your Civil Service Jobs account.\n Merit List \n \nAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.\n Criminal Record Check \n \nApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.\n Hybrid working at HMRC \n \nHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of co

Incident Control and Business Continuity Manager - Belfast - Belfast Regional Centre About the job \n Job summary \n \nExplore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK‘s largest property programmes, HMRC Estates offers safe, inclusive workplaces and exceptional career development opportunities. Our team is dedicated to delivering high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong. Watch the video below to meet some of our team and come and discover a career in your hands at HMRC.\n \nBuild a Career in Property with HMRC Estates\n \nEstates is at the forefront of delivering the biggest property programme in the UK. We are the leading edge of Government property transformation. The purpose of Estates is to provide HMRC with an estate which is the right size and shape to meet both the current and future needs of our customers in HMRCs business areas. We are a customer service organisation which exists to offer high quality, easy to use services to enable our colleagues to perform at their best by providing working environments in which they want to work.\n \nThis role is central to the Estates Workplace Operation team, with responsibility for maintaining resilience and safety across government estates. The Government Hubs Incident Control and Business Continuity Lead ensure sites are prepared to respond immediately and effectively to incidents, and that business continuity plans are embedded across the region.\n Job description \n \nCollaborate with Estates colleagues to ensure fire safety plans and emergency procedures for Erskine House and Carne House within the Belfast region meet all departmental and legal requirements.\n \n\n • Effectively assess, in light of information received, to determine and communicate evacuation routes before and during incidents, directing the Incident Management Team to support the safe evacuation of staff and visitors.\n, • Act as the lead during emergency situations, making critical decisions and ensuring instructions are followed to safeguard building occupants.\n, • Lead co-ordination with Emergency Services, collating and providing pertinent real-time incident information to support effective decision making.\n, • Lead the development and ongoing support of the Incident Management Team, including Incident Marshals (IMs) and Deputy ICOs.\n, • Create and deliver Incident Management Training packages, tailored to Regional Centre operational arrangements, for Incident Marshals (IMs) and Deputy ICOs.\n, • Lead on and resource Counter-Terrorism activities in line with departmental standards, working collaboratively with the Building Manager, Regional Security Manager and Head of Counter Terrorism.\n, • Provide assurance that all Lines of Business have robust Business Continuity Plans (BCP) in place, assisting in their development as necessary, including the creation and development of the Estates Building Business Continuity Plan.\n, • Lead and co-ordinate local Business Continuity/Resilience and Counter Terrorism exercises.\n, • Work with the Building Manager and Health & Safety Officer to prepare and maintain fire safety and emergency procedures.\n, • Work with HMRC Estates colleagues to gain the assurances required; that any Fire Risk Assessments action points are completed by the appropriate owners of those tasks.\n, • Provide oversight, review, and authorisation of Personal Emergency Evacuation Plans (PEEPs) for staff and visitors, ensuring plans are robust and viable, integrating them into site evacuation procedures, while providing expert advice and guidance to support effective implementation.\n, • Resolve issues related to emergency procedures, such as staffing for Incident Marshal roles or implementation of risk assessment recommendations.\n, • Serve as a key contact with business area managers, occupiers, and external stakeholders involved in emergency procedures.\n, • Lead and co-ordinate biannual evacuation drills, developing control measures to ensure effective evacuation arrangements.\n, • Report the status of emergency incidents to the Business Continuity Command and Control Team and provide timely updates as required.\n, • Participate as a member of the Regional Health and Safety Committee.\n, • Provide guidance to all Other Government Departments within the building on Incident Management and Business Continuity/Resilience matters.\n, • Monitor safe occupancy levels in collaboration with the Head of Estate.\n, • Work alongside the Regional Security Manager to assure senior management that staff and assets are adequately protected against terrorist threats and are trained to respond effectively to emergencies.\n, • Foster effective working relationships across Estates teams to deliver high-quality service and customer satisfaction.\n, • Liaise with near neighbours and relevant external stakeholders to create a safe environment within your local community.\n, • Administration of available technical and communications services, such as Gov-Notify.\n, • Establish a strong working relationship across all areas of Estates to achieve organisational objectives. Collaboration between different lines of business to ensure that knowledge and expertise are shared, creating an environment where best practices flourish.\n, • Support the wider Workplace Operations team and carry out other tasks to contribute towards the day to day running of the Estate as directed by the Building Manager or Head of Estates.\n\n Person specification \n \nThe following skills, knowledge and experience are required for this role. Prospective candidates must be able to clearly demonstrate their capability in these areas during the application process.\n \n\n • Responsibility and Organisation: The successful candidate will be highly responsible and able to work in a structured and organised manner, ensuring tasks are prioritised and completed efficiently.\n, • Stakeholder Engagement: Strong skills in engaging with stakeholders at all levels are essential. Candidates should be able to build effective working relationships, communicate clearly, and manage expectations in challenging situations.\n, • Incident Management Experience: Substantial, recent, and relevant experience in incident management is required. Candidates must be able to demonstrate their involvement in managing incidents, coordinating responses, and implementing solutions.\n, • Business Continuity/Resilience Knowledge: Experience in Business Continuity Planning and execution is essential. This includes developing, testing, and maintaining business continuity plans, as well as responding to disruptions and ensuring organisational resilience.\n, • Problem Solving and Decision Making: The ability to analyse complex situations, identify key issues and risks, and make effective decisions under pressure is crucial for success in this role.\n, • Communication Skills: Excellent verbal and written communication skills are required, with the ability to convey information clearly and concisely to a variety of audiences.\n, • Attention to Detail: A keen eye for detail is necessary to ensure accuracy in incident records, reports, and Business Continuity/Resilience documentation.\n\n Essential Criteria \n \n\n • Holds or actively working towards Certificate of the Business Continuity Institute (CBCI) or equivalent Business Continuity qualification. Demonstrating professional competence in business continuity and organisational resilience.\n, • Demonstrable experience of working in an operational, resilience, security, emergency planning, incident, management, or business continuity environment.\n, • Experience of supporting or managing incident response, business continuity, resilience or operational risk activities within a complex organisation.\n, • Sound knowledge of business continuity, resilience and incident management principles, with the ability to develop, implement, test, and maintain continuity and response plans.\n, • Strong organisational coordination and communication skills, with the ability to manage multiple priorities and respond effectively to emerging incidents and operational disruptions.\n, • Proven ability to remain calm under pressure, make informed decisions and coordinate appropriate actions during incidents or emergency situations.\n, • Experience of building and maintaining effective relationships with a range of internal and external stakeholders to support organisational resilience and incident response activities.\n, • Understanding of relevant legislation, departmental standards, policies and regulatory requirements relating to business continuity resilience, security, health and safety and incident management.\n, • Ability to analyse information, identify risks, and implement practical solutions to minimise operational disruption and support business recover.\n, • Commitment to continuous professional development and achieving relevant business continuity, security, resilience and health and safety qualifications.\n\n Essential to Develop Within the Role \n \n\n • Emergency Response Procedures training.\n, • BTEC Level 4 qualification in security.\n, • IOSH Managing Safely Certificate.\n, • Level 3 Certificate in Fire Risk Assessment.\n, • Legionella Awareness.\n\n Additional Information on Security Checks \n \nSuccessful candidates are required to hold or obtain Security Check (SC) level clearance prior to taking up this post. \n Full Time Only Working Pattern \n \nDue to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We can‘t guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.\n Qualifications \n \nHolds or actively working towards Certificate of the Business Continuity Institute (CBCI) or equivalent Business Continuity qualification. Demonstrating professional competence in business continuity and organisational resilience.\n Behaviours \n \nWe‘ll assess you against these behaviours during the selection process:\n \n\n • Making Effective Decisions\n, • Working Together\n, • Delivering at Pace\n\n Benefits \n \nAlongside your salary of 37,682, HM Revenue and Customs contributes 10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n \nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n \nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n \n\n • Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.\n, • Family friendly policies.\n, • Personal support.\n, • Coaching and development.\n\n \nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n Things you need to know \n Artificial intelligence \n \nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n Selection process details \n \nThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.\n \nHow to Apply\n \nAs part of the application process, you will be asked to provide the following:- \n \n\n • A name blind CV including your job history, qualifications and skills and experience and qualifications. Please confirm which mandatory qualifications you hold.\n, • A 500 word Personal Statement to demonstrate the Person Specification and Essential Criteria as detailed within the advert.\n, • A separate 250 word statement addressing the specified Behaviours- \n Making Effective Decisions \n Working Together \n Delivering at Pace.\n\n \nFurther details around what this will entail are listed on the application form.\n Sift \n \nIn the event of a large number of applications being received, an initial sift may be held on the CV.\n \nAt full sift all Behaviour statements, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. \n \nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n Interview \n \nDuring the panel interview, you will be assessed on Behaviour and Strength based questions.\n \nThis is an example of a strength-based question:\n \n‘It is often said that the customer‘s needs should come first. To what extent do you agree or disagree with this statement?‘\n \nThere is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.\n \nInterviews will take place face to face. The interview location with be at Erskine House, Belfast.\n \nSift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.\n Eligibility \n \nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application f

Head of Strategic Content and Communications - Performance - Belfast About the job \n Job summary \n \nDiscover a career in your hands at HMRC. Whether you‘re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it‘s really like to work at HMRC.\n \nVisit our YouTube channel to watch the full series and come and discover your potential.\n \nThe Strategic Content and Communications team plays a vital role at the heart of HMRC Communications, enabling the function to deliver impactful and cohesive messaging that supports delivery of the department‘s objectives and transformation ambitions. We help to define the story we tell our key audiences, manage key publications and speeches and identify proactive opportunities to communicate how we are performing and effectively transforming as a department to deliver against the Government‘s Plan for Change.\n Job description \n \nThis role sits within the wider Strategic Communications and Campaigns team - the engine room of HMRC Communications. Together, we set the strategy and direction for the function, using data and insight to prioritise delivery and steer decisions, shaping our story and delivering award-winning behaviour change campaigns with the support of our in-house brand and creative experts. \n \nThis is an exciting opportunity to join the team in an important leadership role, shaping HMRC‘s performance narrative and driving effective communications delivery across a range of key corporate publications, including the Annual Report and Accounts and regular performance reports. You‘ll lead a strategic campaign that tells HMRC‘s performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences. \n \nThe successful candidate will be a proactive self-starter with exceptional drafting and editorial skills, strong senior stakeholder management experience, and a keen understanding of the bigger picture. You‘ll have the ability to distil complex information into clear, compelling messages and bring proven expertise in communications planning and delivery.\n Person specification \n \nStrategic thinking: the ability to see the bigger picture and think strategically, working across multiple teams and stakeholders to understand the existing landscape and transformation plans to craft a compelling departmental story and communications campaign. \n \nCommunication and credibility: excellent communication and influencing skills with the credibility and confidence to make narrative or communications recommendations to non-communicators. \n \nStrong collaboration and relationship building skills. \n Essential Criteria \n \n\n • Significant experience of delivering high-quality corporate publications and narratives, coordinating complex editorial, design and publishing activity across multiple stakeholders.\n, • Proven communications experience, delivering campaigns and communications using best practice principles (including those from Government Communications Service).\n, • Expert drafting, editing and proofreading skills with proven experience of taking raw, often complex information and developing impactful narratives and communications products.\n, • Experience providing strategic communications advice directly to senior leaders (SCS/Director level or equivalent) and influencing high-profile decisions.\n, • Ability to work at pace, responding to uncertainty and ambiguity, juggling competing priorities and delivering to tight deadlines.\n, • Strong planning and organisational skills, with experience of managing the successful production and distribution / publishing of high-profile publications and coordinating delivery across multiple teams and channels.\n, • Experience leading, developing and motivating a team to deliver high-quality outcomes in a fast-paced environment.\n\n Desirable Criteria \n \n\n • Member of the Government Communications Service (GCS).\n\n Further Location Information \n \nPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)‘ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.\n Office closures \n \nFor more information on where you might be working, review this information on our locations.\n \nIf your location preference is for one of the following sites, it‘s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.\n \nThese sites are:\n \n\n • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle\n, • Lynx House, Portsmouth - moving to an alternative office in Portsmouth\n\n \nYou will be given more information about what this means at the job offer stage. \n Leeds Locations \n \nMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC‘s Moves Adjustment Payment guidance.\n Behaviours \n \nWe‘ll assess you against these behaviours during the selection process:\n \n\n • Seeing the Big Picture\n, • Communicating and Influencing\n, • Delivering at Pace\n, • Making Effective Decisions\n\n \nWe only ask for evidence of these behaviours on your application form:\n \n\n • Seeing the Big Picture\n\n Benefits \n \nAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).\n \nHMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.\n \nWe offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.\n \n\n • Pension - We make contributions to our colleagues‘ Alpha pension equal to at least 28.97% of their salary.\n, • Family friendly policies.\n, • Personal support.\n, • Coaching and development.\n\n \nTo find out more about HMRC benefits and find out what it‘s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service\n Things you need to know \n Artificial intelligence \n \nArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.\n Selection process details \n \nThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.\n How to Apply \n \nAs part of the application process, you will be asked to provide the following:\n \n\n • A name-blind CV including your job history, skills and previous experiences and qualifications.\n, • A 750-word Personal Statement to demonstrate Essential Criteria as detailed within the advert.\n, • A 250-word statement on the lead Behaviour of Seeing the Big Picture.\n\n \nPlease complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.\n \nFurther details around what this will entail are listed on the application form.\n Sift \n \nIn the event of a large number of applications being received, an initial sift may be held on your CV.\n \nAt full sift your lead Behaviour statement, CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. \n \nWe may also raise the score required at any stage of the process if we receive a high number of applications.\n Interview \n \nDuring the panel interview, you will be assessed on Behaviour based questions and Strength based questions.\n \nThis is an example of a strengths-based question:\n \n‘It is often said that the customer‘s needs should come first. To what extent do you agree or disagree with this statement?‘\n \nThere is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.\n \nInterviews will take place via video link. Sift and interview dates to be confirmed.\n \nPlease note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.\n Eligibility \n \nPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)‘. \n \nTo check that you are eligible to apply for this role, please review the eligibility information before submitting your application. \n \nExceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.\n Sponsorship \n \nWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.\n The HMRC app can help you with your application \n \nThe HMRC app can provide you with your past 5 years‘ employment history, making the process of filling in your application quicker and easier.\n \nIf successful in your application, you will need your National Insurance number for the onboarding process.\n \nDownload the HMRC app now and save your National Insurance number to your digital phone wallet.\n How to download the HMRC app and sign up for an account \n \nDownload the free HMRC app from the App Store or Google Play store. \n \nIf you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.\n \nYou‘ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.\n \nYou can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.\n Reserve List \n \nA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we‘ll let you know via your Civil Service Jobs account.\n Merit List \n \nAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.\n Criminal Record Check \n \nApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.\n Hybrid Working at HMRC \n \nHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). \n Reasonable Adjustments \n \nWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.\n \nIf you need a change to be made so that you can make your application, you should:\n \n\n • Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.\n\n \nComplete the ‘Assistance required‘ section in the ‘Additional requirements‘ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you‘re deaf, a Language Service Professional.\n Technical Support \n \nIf you are experiencing problems that cannot be resolved by our ‘help‘ section, then technical support is available. You will receive a reply in 2 working days.\n Important information for existing HMRC contractual homeworkers: \n \nThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences‘ section that you can travel to.\n Terms and Conditions \n \nCustomer facing roles in HMRC require the ability to converse at ease wit

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Rate: £18.51 per hour Umbrella Term: 3 months initially Hours per week: 37 Location: Remote but 1st day on site for induction MAIN DUTIES: 1. Assist with the administration and maintenance of all manual and computer records relating to the levy, collection and recovery of Council Tax, Business Rate, Benefit Overpayments and other debts owed to the council. 1. Provide detailed advice and assistance to customers and their representatives on a wide range of enquiries, complaints and issues, including liability, discounts and exemptions and debt recovery to a high standard of customer service including in writing, email, over the phone and face to face. 1. Process correspondence and data including the maintenance of computer records using a range of appropriate office technology and systems in order to record, update and access information as appropriate. 1. Trace debtors who have moved without leaving a forwarding address. This will also include undertaking tracing searches and utilising software or contacting external bodies to establish a forwarding address. 1. Pro-actively pursue debtors who miss or make late payments, and issue reminders, summonses and other relevant notices, as appropriate in line with legislation and council policy. 1. Negotiate payment arrangements directly with customers and/or their representatives over the telephone and in face-to-face interviews, having regard to the total debt owed by the customer to the Council and taking into account the customer’s financial circumstances and vulnerability. 1. Use discretion to identify vulnerable customers who may be suffering extreme financial hardship or other specific issues. Ensure appropriate support and advice is provided to the customer through the relevant internal service area or external organisations using recognised referral options. 1. Monitor that repayment agreements are being adhered to, and make decisions regarding the most appropriate method of recovery for each case, within a set of prescribed guidelines. 1. To provide advice and guidance to customers on current policy and legislation specific to customers needs. 1. Liaise with the Benefits team to resolve issues and queries where appropriate to maintain accuracy of information held and provide additional information and advice when required. 1. Liaise with other Council Services, Courts, Civil Enforcement Agents, Landlords and other external bodies on revenues and benefits matters, as directed. 1. Undertake any training deemed appropriate to the post and the development of the service to ensure an up to date knowledge of legislation, policies and procedures. 1. To ensure that all information remains confidential and is not disclosed to any unauthorised person’s, paying particular attention to the Data Protection Act and related legislation and policy and procedures. 1. To assist with any duties commensurate with the grade of the post. 1. Under the supervision of Assistant Team Manager for Revenues undertake valuation work as appropriate including but not limited to new properties, structural changes or improvements requiring more detailed technical knowledge in order to report to the Valuation Office Agency. 1. Under the supervision of the Assistant Team Manager process refunds and write off’s. 1. Provide advice and guidance and use discretion in order to determine and process applications for Uninhabitable Discounts and Disabled Band Reductions including undertaking property inspections if appropriate. 1. To liaise with Customer Services and provide advice, guidance and training as appropriate, contributing to continuous improvement, efficient processes and an excellent customer focussed service. . Must have Council tax recovery experience - Business rates desirable not essential. MRI system usage currently. Experience • Dealing with work of a confidential nature, • Experience of dealing directly with customer enquiries, • Experience of administration of revenues and/or benefits service, or in debt recovery is desirable Knowledge • A good understanding of customer service principle, • Working knowledge of rules and regulations regarding Council Tax and/or Business Rates, • Knowledge and understanding of debt recovery procedures Skills & Competencies • Able to demonstrate excellent verbal and written communications skills, • Able to form good working relationships with others and work as an effective team member, • Able to meet deadlines and targets, • Able to remain calm and patient under pressure, • Excellent attention to detail with the ability to produce accurate work, • Good keyboard and IT skills, • Proficient in use of Microsoft Office packages, • Willing to contribute ideas on service improvements and developments, • Enthusiastic and adaptable, • Concern for efficiency and quality within the department We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people. Here’s what you can look forward to: Perks Hub • Hundreds of global and local perks, available online 24/7, • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc • Shopping discounts from the biggest brands, all year round, • Save money on everything from the supermarket shop to summer holidays Wellness Hub • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts • Mindfulness, meditation and sleep resources, available on all your devices • Guides to help with everything from anxiety to stopping smoking, • Confidential mental health helpline, 24/7 access to a qualified counsellor Celebration Hub Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world Company polls where everybody can vote for the winners Culture Hub • A single place to find company updates, photos, benefits information and lots more! • Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time Pre-Compliance Checks for Successful Applicants: At BSS, we uphold the highest standards of screening and trust for every role. Successful applicants will undergo a comprehensive pre-compliance process in line with the Baseline Personnel Security Standard (BPSS). This includes: • Identity Verification: Confirming the authenticity of your identity documents. • Employment History Checks: Reviewing your occupation history for the past 3-5 years (depending on client requirement). • Right to Work Verification: Ensuring you have the legal right to work in the UK. • Unspent Conviction Check: Conducting a Basic DBS Check to reveal any unspent convictions. These checks are crucial in ensuring a secure and trustworthy work collaboration, aligning with best practices used in government and public sectors. While primarily standard in these sectors, our adoption of pre-compliance checks across all roles reflects our commitment to maintaining the highest standards of integrity and trust in our recruitment process. Equal Opportunities Business Smart Solutions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply. BSS is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. BSS considers qualified applicants with criminal histories, consistent with applicable UK law. If you need assistance or an accommodation made due to a disability, please let your recruiter know. Armed Forces Covenant We endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are: • No member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen • In some circumstances special treatment may be appropriate especially for the injured or bereaved.

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. We're looking for a Technical Account Manager who is a true Identity Security Practitioner—someone who lives and breathes identity security, not just manages accounts. This isn't just about support; it's about being the technical vanguard for our most strategic clients, guiding them through complex identity transformations, anticipating their needs, and ensuring their Saviynt platform becomes an indispensable pillar of their security posture. You'll bridge the gap between deep technical expertise and strategic client partnership, driving successful implementations and ensuring long-term value. • Be the Identity Security Guru: Serve as the primary technical authority for assigned clients, providing high-level technical guidance and strategic direction throughout their Saviynt journey., • Architect and Define Solutions: Lead the technical definition, scoping, and design of complex identity security solutions, translating intricate client requirements into robust, scalable Saviynt deployments. This includes comprehensive RFP responses, detailed professional services estimates, project plans, Rough Order of Magnitude (ROMs), and Statements of Work (SOWs)., • Own the Technical Delivery: Take full ownership of the technical execution of SOWs, orchestrating the successful delivery of professional services. This involves hands-on oversight, troubleshooting, and acting as the primary escalation point for all project-related technical challenges., • Strategic Client Engagement: Conduct regular, in-depth technical reviews with customers, proactively identifying potential issues, optimizing their Saviynt environment, and ensuring maximum platform utilization and value realization., • Proactive Problem Solving: Monitor support requests and client environments to identify recurring technical patterns, championing product enhancements or process improvements within Saviynt to address systemic issues., • Drive Expansion & Adoption: Partner with account teams to identify and cultivate up-sell, cross-sell, and expansion opportunities by demonstrating how Saviynt can solve evolving identity security challenges and improve business outcomes., • Technical Enablement: Develop and deliver advanced technical demonstrations and training sessions for clients, ensuring they can independently leverage the full power of the Saviynt platform., • Internal Collaboration: Act as a critical liaison between clients, our Customer Professional Services (CPS) team, Engineering, and Product Management, ensuring client feedback drives product innovation and technical excellence., • Operational Excellence: Assist with regional services resourcing and forecasting, and manage timesheet and invoicing approvals, ensuring seamless operational flow., • Extensive Identity Security Experience (10–15 years): Proven history of delivering enterprise-class Identity Governance and Administration (IGA) and/or Identity and Access Management (IAM) solutions, including hands-on engineering, architecture, and complex technical problem-solving., • Proven Project Leadership (10+ years): Demonstrated success leading the scoping, planning, and delivery of large-scale, high-stakes identity security projects for enterprise clients, from initiation through post-go-live optimization., • Client-Facing Acumen: Exceptional skill in building trusted advisor relationships with senior-level clients and partners, combining technical credibility with strategic insight., • Complex Project Management Mastery: Expert ability to manage multiple concurrent, technically complex identity projects, balancing timelines, budgets, and stakeholder expectations., • Comprehensive Project Lifecycle Expertise: Deep knowledge of project planning, resource management, scope definition, schedule management, status reporting, and the production of meticulous technical documentation. Technical Stack Proficiency: Familiarity or direct experience with: • Core Web Technologies: XML, SPML/SOAP, Web and Application Servers, HTML., • Database Management: Oracle, Sybase, MSSQL, MySQL., • Directory Services: LDAP, Active Directory., • Enterprise HR Systems: SAP, PeopleSoft., • Programming Languages: Java, .NET, or C++., • Identity Management Provisioning Systems: (e.g., legacy Sun, Oracle, IBM, Novell, or similar modern platforms)., • Security Software/IT Audit: A strong understanding of broader security principles and practices, or experience in internal IT audit. Security Domain Knowledge • Mandatory IGA Experience: Must have substantial Identity Governance and Administration (IGA) experience., • PAM Knowledge (Desirable): Familiarity with Privileged Access Management (PAM) is a plus., • Integration Technology: Experience with integration technologies such as REST, LDAP, and database connectors., • Directory Services: Knowledge of directory services including LDAP, Active Directory, and Azure AD., • SaaS Platform Expertise: Must have experience working with SaaS security platforms., • Security Frameworks (Desirable): Understanding of security frameworks like Zero Trust, NIST, and ISO27001 is a strong advantage. IGA Product Experience • Core IGA Platforms: Must have experience working with one or more of the following IGA products: SailPoint, Okta, Oracle OIM, or Saviynt., • Other Security Products (Nice to have): Experience with Pathlock, CyberArk, BeyondTrust, or Delinea is beneficial., • Access Management (Nice to know): Familiarity with Access Management, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) concepts. Management & Client Engagement • Stakeholder Management: Proven experience in managing stakeholders, including leading Program Boards and interacting with senior management., • RFP & Contract Management: Experience responding to Service RFPs, scoping projects, estimating, and producing Service Contracts/SOWs. £75,000 - £95,000 a yearIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or Remote (UK)| | £42,500 - £50,000 ➕ incentive awards tied to your performance | | As an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE). Working directly alongside our Lead Solutions Architect, Model Builders, and the FP&A team, you will act as the key engine powering daily operations—managing change requests, facilitating user training, and getting hands-on with model building activities to enhance our financial planning ecosystem. • Implementing Change Requests: Managing, triaging, and delivering end-to-end Change Requests across our Anaplan models to ensure seamless business operations., • Supporting Model Building: Collaborating closely with Lead Solutions Architect and Model Builders to assist in building, testing, and implementing new functionalities and enhancements., • Providing Training & Supporting End Users: Designing and delivering engaging training sessions and documentation to upskill end-users across FP&A and Finance Business Partner teams., • Maintaining & Optimising Models: Maintaining data integrity, managing user access, monitoring model performance, and troubleshooting issues as they arise., • Anaplan Expertise: Hands-on experience supporting and maintaining Anaplan workspaces/models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable)., • Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure., • Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with the ability to assist in active model development., • Experience Training Users: Strong communication and facilitation skills, with a passion for training and empowering non-technical users on Anaplan functionality., • An Understanding of Finance: Solid foundational understanding of financial modelling, FP&A principles, or finance workflows., • AI Tooling: Familiarity with AI tools, including the ability to write effective prompts. You should demonstrate curiosity for how AI can be used to improve processes and solve problems more effectively., • Domain Experience: Banking or financial services experience is a bonus, but not essential! We will consider candidates from non-financial industries What’s in it for you £42,500 - £50,000 + incentive awards tied to your performance We're open to distributed working within the UK, with the expectation of working from the London office on occasional basis. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. • Phone call with Recruiter (30 mins), • Technical video interview with Hiring Manager and FP&A Lead (60 mins), • Partnerships interview FP&A team (30 mins) Our average process takes around 3–4 weeks, but we will always work around your availability. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + | ✨ ⭐Our Compliance Assurance team We’re looking for a Compliance Assurance Manager to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team. 🔑You’ll play a key role by... • Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan., • Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter., • Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements., • Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely., • Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail., • Tracking and validating closures of actions stemming from compliance assurance reviews., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance., • Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts., • Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning., • Inspiring a proactive, positive culture towards regulation and legislation across the bank., • Delivering continuous improvement to the function and helping to create a ‘centre of excellence’. 🤩We’d love to hear from you if… • You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics., • You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks., • You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance., • You have the ability to analyse large amounts of information to draw clear, conclusions., • Experience in a Fintech, data driven or highly automated environment would be a plus., • You have in depth knowledge of the role of the Risk and Compliance function., • You have great stakeholder management skills at various levels of seniority. You’re able to build strong, mutually respectful relationships with diverse teams and deliver findings and issues with kindness., • You are a compliance assurance SME and recognise the value of compliance being a competitive advantage in a business like Monzo., • You’re excited about the future of banking and want to work with us to shape it safely. 🙌What’s in it for you 💰£60,000 - £75,000 ➕ share options. 📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Recruiter call - 30 mins, • Initial video interview with hiring manager - 30 mins, • Technical video interview with hiring manager & stakeholder - 60 mins, • Behavioural video interview with two stakeholders - 60 mins Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems? Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transform business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance. Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers. This is a remote, full-time role with Veeva, with occasional travel to one of the offices in Europe. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. \n What You'll Do • Lead IT Operations at our customers for Veeva’s R&D SaaS solutions, • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties, • Oversee customer release management programs, including resource planning, release tracking, and forecasting, • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps, • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer Requirements • 8+ years of experience in IT Project Management, Support, Consulting or Product Management, • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor, • Technical affinity and/or hands-on experience with software implementation, • Proven ability to work both independently and in teams in a dynamic environment, • Good understanding of SaaS and GxP principles, • Ability to quickly understand business requirements and design creative solutions, • Excellent verbal and written communication skills, • Bachelor’s degree or equivalent relevant experience Nice to Have • Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces, • Experience with Data or Content Management applications, • Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto, • Prince2/PMP, Agile Scrum Master, ITIL certifications Perks & Benefits • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Take the Lead on Multi-Million Pound Sustainable Engineering Projects! At Envirogen Group, we deliver advanced water solutions as a premier Lifecycle Performance Company. We are seeking a high-calibre Senior Engineer to join our core engineering team in the UK though for highly accomplished professionals, flexible hybrid or remote working arrangements will be fully considered. This critical role offers an exceptional opportunity to spearhead the end-to-end lifecycle of multi-million-pound industrial water and wastewater treatment systems, transitioning seamlessly from high-level conceptual design to impactful field deployment. We value entrepreneurial execution, offering a uniquely flat structure where exceptional performance translates directly into accelerated professional development. For an ambitious engineer, this represents an unparalleled launchpad to deploy your expertise, drive visible industrial outcomes, and grow exponentially alongside our expanding UK footprint.. The Role: Drive Capital Project Success As a Senior Engineer you will hold complete technical ownership over the execution and delivery of high-impact, capital engineering infrastructure ranging from c£1M to £20M. Partnering seamlessly with our Project Management team, you will translate complex challenges into operational, high-performance systems. Key Responsibilities: • Lead Advanced System Design: Spearhead the end-to-end design lifecycle of multi-million-pound treatment systems, serving as the technical anchor for major engineering deliverables from initial concept to final execution., • Mentor & Develop Talent: Coach, mentor, and elevate the capabilities of the core engineering team, fostering a culture of technical excellence, accountability, and continuous professional growth., • Engineering Governance & Review: Serve as the definitive authority for reviewing and approving critical project documentation, including complex P&IDs, fabrication drawings, electrical schematics, and comprehensive Bills of Materials (BOM)., • High-Performance Equipment Selection: Execute advanced hydraulic calculations, precise pump design and selection, and comprehensive valve and instrumentation specifications to guarantee system performance and full contractual compliance, while supporting the sales team with precise cost, labour, and subcontractor estimates for commercial proposals., • Strategic Sourcing & Vendor Governance: Author rigorous technical data sheets, initiate RFQs, collaborate closely with key vendors, and execute data-driven procurement determinations to maintain aggressive project velocity., • Cross-Functional & Commercial Leadership: Drive critical customer- and vendor-facing technical reviews, while partnering seamlessly with the sales team to deliver precise cost, labour, and subcontractor estimates for winning commercial proposals. Why Youll Thrive at Envirogen • Exceptional Total Rewards: We offer a highly competitive base salary complemented by a comprehensive health, wellness, and retirement benefits package, alongside an impactful, performance-driven Project Incentive Plan that directly rewards your engineering successes., • An Elite, Flat Culture: Work alongside leading industry experts in a collaborative, un-siloed environment that actively rejects bureaucratic layers. Here, your technical voice is empowered, and your individual contributions directly shape project outcomes., • Global Project Horizons: Expand your engineering mastery and leadership footprint by delivering on exciting, technologically diverse industrial water and wastewater systems across the UK and key international markets Requirements Professional Qualifications • Academic Foundation: A Bachelor of Science or Bachelor of Engineering degree, with a strong preference for a discipline in Mechanical, Chemical, or Civil Engineering., • Proven Track Record: A demonstrated history of engineering success and technical achievement within the industrial water, wastewater, or fluid process industries., • Professional Attributes: A highly organized, self-directed professional who thrives in a collaborative, flat organization; possesses top-tier problem-solving acumen, exceptional communication skills, and the polished presence required for high-stakes, customer-facing technical engagements Ready to Build the Future of Water? Don't wait to level up your engineering career. Apply today and make an impact that matters with a company that actively rewards performance, initiative, and success. Benefits • Supportive and collaborative culture, • Opportunity for development and career progression, • Private healthcare, • Purchase extra annual leave JBRP1_UKTJ

Technical Support Engineer Boilers & Renewables Job Title: Technical Support Engineer Boilers & Renewables Job reference Number: 408858-9801-26110 Office Based: Lisburn Basic Salary: £40,000 - £45,000 Benefits: Comprehensive benefit package The role of the Technical Support Engineer Boilers & Renewables will involve: • Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps, • The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products, • The remainder of your time offering technical support to internal stakeholders, • Fielding inbound telephone queries and provide appropriate solutions, • Carry out product training and familiarisation for both colleagues and customers, • Prompt and accurate reporting to the Customer Care Manager, • Ensure compliance with health and safety procedures The ideal applicant will be a Technical Support Engineer Boilers & Renewables with: • Must have experience within the plumbing, heating and renewables sector, • Would be ideal to have knowledge specifically in renewables, heat pumps and air sourced heat pumps however open, • May be open to one of the following or closely related: engineer, installer, technical support, technical engineers, technical advisors,, • Positive telephone manor with the ability to resolve customer queries in a professional manor, • IT literate (Microsoft Office), • Excellent communication skills both written and verbal, • Stable career history Mitchell Maguire is a specialist technical construction recruitment consultancy, dealing exclusively with technical construction jobs, technical construction vacancies and specification positions within: Technical Support Engineer, Technical Advisor, Technical Support, Engineer, Consultant, Support, Boilers, Cylinder, Water Heating Systems, Heat Pumps, Air Source Heat Pump, Renewables, HVAC, Domestic Boilers, Plumbing & Heating, Merchants, Installers, Contractor, Location: Lisburn Office JBRP1_UKTJ

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. This position is remote and ideally based in the United Kingdom or Ireland. As Lead Legal Counsel, Employment, you’ll serve as a senior legal advisor to GitLab on matters spanning the full employment relationship, from recruiting and onboarding through compensation, performance, leave management, separation, and, when necessary, litigation. You’ll provide practical, business-focused guidance that helps GitLab manage legal risk and meet business needs across a globally distributed, all-remote organization. You’ll independently lead complex employment-law matters, serve as a trusted advisor to senior stakeholders, and help strengthen how GitLab manages employment risk across jurisdictions. You’ll also contribute to scalable legal processes, share subject-matter expertise, and mentor legal colleagues and cross-functional partners. • Provide senior, practical employment-law advice to team members and stakeholders across GitLab, balancing legal risk, business objectives, and GitLab’s values., • Advise on matters across the employment lifecycle, including recruiting and onboarding, compensation, performance management, leave management, employee relations, works council processes, organizational changes, separation, and post-employment issues., • Counsel People Business Partners, Team Member Relations partners, and business leaders on complex and sensitive team-member relations concerns., • Advise on, draft, maintain, and review employment agreements, separation agreements, policies, templates, and related documentation across multiple jurisdictions., • Review, draft, and negotiate employment-related agreements, including separation agreements and other documents supporting employee lifecycle decisions., • Advise on employment compliance requirements across EMEA, identify when advice from local counsel is needed, and incorporate that advice into strategies that match the business., • Monitor and analyze changes in employment, privacy, and related laws; identify legal risks; and translate developments into practical recommendations and implementable guidance., • Advise on the employment-law and privacy implications of team-member data, including familiarity with the General Data Protection Regulation (GDPR) and other local privacy requirements., • Support employment litigation, appeals tribunals, agency investigations, employment disputes, and other contentious matters, including strategy, fact development, and coordination with internal stakeholders., • Manage and oversee outside counsel matters, including selecting or coordinating local counsel, defining scope, and maintaining effective relationships and advice across jurisdictions., • Provide employment advice in regions outside EMEA as needed., • Lead the development and continuous improvement of scalable employment-law processes, systems, playbooks, templates, and supporting documentation for the Legal and People teams., • Build clear, consistent approaches that enable stakeholders to handle recurring employment matters efficiently while escalating complex or high-risk issues appropriately., • Serve as a subject-matter resource for legal colleagues and cross-functional partners, sharing expertise and helping improve team-wide employment-law practices., • Mentor and support junior legal colleagues and other partners by contributing to training, practical guidance, and knowledge-sharing programs., • Use GitLab to collaborate transparently and work effectively in an asynchronous, globally distributed environment., • Substantial experience advising a multinational company with works councils in various regions on employment matters across the employment relationship., • A Juris Doctor (JD), Bachelor of Laws (LLB), or local equivalent, with admission to an applicable governing body in an EMEA jurisdiction., • Deep knowledge of employment compliance requirements across EMEA, with the judgment to identify when advice from local counsel is needed., • Experience counseling People Business Partners, Team Member Relations partners, and business leaders on sensitive and complex team-member relations matters, investigations, litigation, compensation, and works council strategy., • Experience drafting, reviewing, and negotiating employment agreements, separation agreements, policies, templates, and related documentation across multiple jurisdictions., • Experience drafting employment policies that apply across multiple EMEA jurisdictions., • Familiarity with GDPR and other local privacy requirements related to team-member data., • Experience managing employment disputes, litigation, appeals tribunals, agency investigations, works council relationships, and outside-counsel matters., • Experience building or significantly improving legal processes, systems, playbooks, templates, and documentation that produce consistent outcomes at scale., • Strong issue-spotting, risk-assessment, and judgment skills, with the ability to provide clear recommendations and practical solutions., • The ability to manage a high volume of complex legal matters independently and bring them to resolution with limited supervision., • Clear communication and relationship-building skills, including the ability to serve as a trusted advisor to senior stakeholders across Legal, People, and the business., • A practical and creative approach to problem-solving, sound business judgment, attention to detail, and the ability to work across functions, time zones, and cultures., • Comfort working in a remote, globally distributed, asynchronous environment; willingness to learn and use GitLab in your day-to-day work., • We welcome candidates with different backgrounds and transferable experience. The Employment Legal team supports GitLab throughout the employment relationship and works closely with People Business Partners, Team Member Relations, Legal colleagues, and other teams across the business. The team helps GitLab navigate employment requirements across multiple jurisdictions, manage disputes and investigations, build clear, scalable processes for an all-remote organization, and educate stakeholders regarding employment law requirements. This role will help lead complex EMEA employment matters while contributing to consistent, practical legal support and stronger employment-law processes across GitLab. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for senior system implementation experts with experience with PV Signal detection and analytics to join the Professional Services team and lead implementations of our Vault Safety Signal solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety, covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply. \n What You'll Do • Lead life sciences customers in the rapid configuration and implementation of Vault Safety, • Define strategies, business processes, and implementation program(s) for deploying Vault Safety Workbench and Vault Safety Signal across an organization, • Work closely with the Product team and Influence the design and features of our early adopter products, • Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams, • Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting, • Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders, • Mentor project team and junior consultants, • Represent Safety Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.), • Ensure customer success from beginning to end of the engagement lifecycle, • Assist presales/sales teams in defining scope, cost, and estimations Requirements • 5+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • Subject matter expertise in Signal Detection, • Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, and/or other Pharmacovigilance and/or Signal Detection solutions, • Self-starter and motivated individual with the proven ability to work independently in a dynamic environment, • Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction, • Ability to quickly understand customer requirements and create corresponding solution designs, • Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations, • Proven experience defining global business processes for safety, • Good understanding of global regulations and related business processes, • Excellent verbal and written communication skills, • Ability to thrive in an ambiguous/start-up environment as the business develops and scales, • Ability to travel upon business requirements., • Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position, • Fluent in 2nd language: Spanish, French, Italian, or German, • Life Science, computer science, or related degree, • Hands-on implementation experience with safety databases like ARISg or ARGUS, • SaaS/Cloud experience, • Experience in demonstrating software applications in product pre-sales \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £35,000 - £40,000 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £40,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Take home task & follow up presentation to team Final Culture interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

GitLab is an open-core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like and , customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. As an Account Executive, you'll be the primary connection between GitLab and customers based in Ukraine and Cyprus selling into organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to an Area Sales Manager and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. • Report to an Area Sales Manager and own a broad book of businesses, from new prospects to growing existing accounts across Ukraine and Cyprus, • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close., • Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes., • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams., • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline., • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement., • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success., • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker., • Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business., • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps., • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management., • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions., • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes., • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities., • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management., • Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy., • Fluency in Russian OR Ukrainian and English. The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply. \n What You'll Do • Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety., • Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training., • Deliver subject matter expertise on implementation methodology and best practices., • Collaborate with partners involved during the implementation., • Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development., • Mentor project team and junior consultants. Requirements • At least 5 years of working experience in life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • At least 3 years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager, • Excellent knowledge of implementation methodologies for SaaS solution, • Proven ability to deliver on quality, time, and budget, • Longstanding passion for technology and hands-on experiences, • Ability to work autonomously in a dynamic, high-growth environment, • Fast learner, ability to adapt and to embrace changes, • Proactive with good interpersonal skills, a good team player, • Excellent written and oral communications skills in English, • Fluent in a second language: Italian, Spanish, French, or German, • Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.), • Ability to travel upon business requirements., • Bachelor’s degree or equivalent required Nice to Have • Fluent in 2nd language: Spanish, French, Italian, or German, • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Location: Farnborough, Hampshire, GU14 8FF - Hybrid Remote Salary: £40,000 - £50,000 dependant on experience. Hours: Full-Time / Permanent, Start Date: Immediate At Tecna, we’re expanding, and we’re on the lookout for talented Project Managers to join our dynamic Projects team at our Farnborough headquarters. If you’re an ambitious, confident self-starter ready to be part of a growing creative company, this full-time, permanent position could be the perfect fit for you. As a Project Manager, you’ll collaborate closely with our Technical Designers and Operations team to bring stunning exhibition displays to life. Using designs from our Creative and Sales teams, you’ll manage the client's journey with Tecna, ordering parts and materials, booking labour and amenities and ensuring a smooth seamless delivery for our clients. No two projects are the same, and every day brings fresh, exciting challenges. If you’re passionate about design, eager to tackle new problems, and ready to make an impact, Tecna UK could be your next great opportunity. Why Tecna? • Join an innovative, forward-thinking company shaping extraordinary display experiences., • Work on exciting, one-of-a-kind projects that push creative boundaries., • Be part of a growing team where your skills and ambition will thrive. If you’re ready to take on a role where every day is different and your work truly matters, we’d love to hear from you! What You'll Do: • Work alongside Technical Designers to ensure all technical drawings, pick-lists, and cut-files are produced on-time., • Liaise with our key suppliers and in-house procurement team to ensure all framework, graphics and amenities are ordered on-time in the most cost-effective manner., • Liaise with the Operations team to ensure all displays are pre-built, installed and dismantled on-time and to spec., • Gather all necessary information and input this into our CRM systems., • Attend site regularly to oversee project delivery and perform handovers with clients., • Protect and report on profit margins, ensuring we are as cost-effective as possible whilst also highlighting areas for improvement in the future., • Ensure the client has a worry-free, enjoyable, faultless experience with Tecna that leaves them excited to work with us again! What We're Looking For: • Great organisational skills, multi-tasking skills, and a sense of urgency, • Previous history of using work-management platforms such as Monday.com, • An ability to use 3D CAD software at a basic level (desirable but not essential, training on SketchUp can be provided), • A history of client-management, • An ability to problem-solve, be reactive, and thrive under pressure, • An ability to use your own initiative, • High attention to detail, • An ability to collaborate effectively within a team, • Experience in the exhibition industry is preferable, but by no means essential as all training will be provided Perks You’ll Love: • Enjoy the convenience of free on-site parking—no more stressful searches for a spot!, • Prioritise your health with comprehensive Bupa healthcare coverage., • Secure your future with our company pension scheme., • Take time to recharge with a generous 33 days of annual leave, including bank holidays!, • Join us for regular, fun-filled company events!, • Make a difference with dedicated paid days for charity work and group community projects

You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. Proven record of building greenfield delivery functions into scalable operations. History of successful deployments recogn

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

hackajob is partnering directly with Kainos to hire for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Main Purpose of role: As a Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos and the customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction, resolve configuration blockers, enable client teams, and guide the client from go live through to high maturity usage - the point at which adoption is self-sustaining, and churn risk is minimal. You will be embedded across several Employee Document Management accounts concurrently, working in close partnership with the assigned Customer Success Manager on each account. The CSM owns the client relationship; you own the technical enablement and adoption. Key Responsibilities: Design, configure, and optimise EDM & Workday configuration within live customer environments, working as a trusted technical peer to client IT, HR, and operations teams. Proactively identify and remediate configuration debt, performance constraints, and architectural limitations before they require escalation. Resolve complex technical blockers and support the escalation process by providing rich environment context to accelerate case resolution. Ensure technical continuity from implementation into the FDE engagement, working closely with the Onboarding team at go live. Enable client administrators through direct knowledge transfer, producing configuration guides, integration documentation, and reusable templates to build sustainable internal capability. Identify technical signals of adoption risk and provide the CSM with regular technical health summaries to enable informed account reviews and early intervention. Guide clients through the three-stage maturity model, removing technical friction such as configuration gaps, integration failures, admin capability shortfalls, that prevents progression between levels. Define and track account-specific maturity milestones jointly with the Customer Success Manager, using adoption metrics and usage data as evidence. Feed structured product insight back to the Product team, surfacing recurring configuration constraints, missing capabilities, and underserved enterprise use cases. Document account-level technical history and contribute to the broader Foward Deployed function by sharing reusable assets, resolved issues, and deployment patterns with fellow FDEs. What we are looking for: Essential HCM Workday certification with demonstrable hands-on experience in leading Workday deployments and configuring live Workday environments. Proven ability to work directly inside enterprise customer environments, building trusted technical relationships with client IT and HR operations teams. Proven experience of managing complex stakeholder environments. Experience resolving complex integration and configuration challenges independently, with a bias toward pragmatic, well-documented solutions. Strong communication skills - able to translate technical detail clearly for non-technical stakeholders. Ability to manage concurrent work across multiple accounts, balancing responsiveness with structured prioritisation. Awareness of how technical adoption drives customer retention and long-term platform value. Collaborative working style with a genuine commitment to knowledge sharing and team capability development. Desirable Practical working knowledge of Kainos EDM - configuration, document management, template design, workflow automation, and version management. Experience in a forward deploy, embedded engineering, or technical account management role, ideally within a SaaS or enterprise software environment. Familiarity with adjacent Workday modules (Recruiting, Learning, Talent, Adv Compensation) that intersect with EDM document workflows. Exposure to customer success metrics, adoption health scoring, or maturity frameworks. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. JBRP1_UKTJ

hackajob is partnering directly with Kainos to hire for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION MAIN PURPOSE OF ROLE & LEVEL IN THE BUSINESS: As a Lead Low Code Engineer (Consultant) in Kainos, you'll be responsible for managing teams and developing high quality Low Code solutions which delight our customers and impact the lives of users worldwide. It's a fast-paced environment so it's important for you to make sound, reasoned decisions. You'll do this whilst learning about new technologies and approaches, with talented colleagues that will help you to learn, develop and grow. You'll manage, coach and develop a small number of people, with a focus on managing employee performance and assisting in their career development. You'll also provide direction for your team as you solve problems together. With your technical knowledge, you will also interact with customers, share knowledge and mentor those around you. MINIMUM (ESSENTIAL) REQUIREMENTS • Expertise in designing, building, testing and maintaining modern software applications, including Low Code solutions and appropriate Pro Code extensions or integrations where required., • Technical management of teams building and testing modern, scalable, secure, performant applications in line with software development rules, practices and patterns e.g. XP, TDD, • Experience of technical ownership for a Low Code project, including architecture, estimation, product planning and user story/requirement creation, • Experience of balancing technical decisions with user needs and commercial constraints, • Expertise in Low Code software design and development across all layers of a solution, • Experience with the latest Continuous Integration and Continuous Delivery techniques, • Ability to assess when to use out-of-the-box Power Platform capability, low-code customisation or pro-code development to deliver secure, scalable and maintainable solutions., • Expertise in Dynamics 365 CE and Microsoft Power Platform (5+ years' experience), including:, • Strong Dataverse and model-driven app development, • Experience with CE modules such as Sales, Marketing, Customer Service, Field Service and Customer Insights), • C# plug-in development and PCF development (TypeScript/React), • JavaScript form customisation and Power Automate, • Knowledge of public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings Desirable • Typescript, • REST API integrations, • Azure DevOps and Power Platform ALM, • Azure Functions, • APIM/Azure Service Bus, • AI Driven Delivery WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US Kainos is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. Across our 30-year history, we have worked on transformational projects across government, NHS and a myriad of private sector clients. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs. JBRP1_UKTJ

Family Solicitor or Legal Executive / New Office Lead Location: Flexible across England (new office location to be agreed) Salary: Open to discussions on salary and bonus Experience: Ideally 8+ years relevant family law experience (other strong candidates considered) If youre an experienced private family lawyer who wants to build something of your own, with the backing of a respected specialist brand and a genuinely supportive culture, this is a rare opportunity. Our client is a family-owned, long-established private family law firm with a strong reputation for practical, commercially aware and client-focused advice. Due to continued success and a growing national profile, they are looking to appoint a Family Solicitor or Legal Executive to establish and lead a new office in an agreed location. This is not a standard fee earner position. You will have real autonomy to shape the local practice, recruit and develop a team, and grow a sustainable pipeline, supported by central operations, compliance, marketing and business development. Despite growth and additional offices, the firm has retained the personal, collaborative feel of a traditional family business. They are looking for a well-rounded family lawyer who combines strong technical ability and sound commercial judgement with leadership skills and a genuine business development focus. What Youll Be Doing • Establishing and leading a new office in a location agreed with the firm, • Managing a varied and complex private family law caseload with minimal supervision, • Advising on private children matters and financial remedy claims, • Advising on divorce, separation and cohabitation disputes, • Advising on pre-nuptial, post-nuptial and separation agreements, • Advising on protective injunctions where appropriate, • Handling TOLATA matters where experienced (desirable, not essential), • Conducting litigation and the reserved legal activities required for the role, • Conducting negotiations with solicitors, other representatives and litigants in person, • Attending client meetings, conferences and court hearings where appropriate, • Exercising rights of audience where required and within your authorisation, • Instructing and working effectively with counsel and experts, • Maintaining high standards of time recording, billing, costs management and compliance, • Developing a local referral network and professional profile, • Attending networking events and building relationships within the local community, • Supporting marketing and business development initiatives, • Identifying opportunities for sustainable growth, • Contributing to decisions on the location, development and operation of the new office, • Recruiting, supervising and developing colleagues as the office grows, • Collaborating with colleagues across the firms other offices, • Contributing to the firms wider strategy and continued growth What Were Looking For • A Solicitor (England and Wales) with a current practising certificate, or a CILEX Lawyer / Chartered Legal Executive with the practising rights and authorisations required for the role, • Authorised to carry on the reserved legal activities essential to the role, • Substantial practical experience of private family law, • Strong experience of private children and financial remedy matters, • Confidence managing a varied and complex caseload, • Strong technical knowledge and practical judgement, • A strong billing history and clear understanding of the commercial requirements of private family work, • Excellent client-care, communication and interpersonal skills, • Clear, accurate and persuasive drafting, • Confidence negotiating and handling sensitive matters, • Strong file management, time recording and financial discipline, • Confidence using case management systems and Microsoft Office, • Leadership potential and, where applicable, experience supervising and developing colleagues, • A collaborative approach and willingness to share knowledge, • Genuine interest in networking, marketing and business development, • Ambition to build a sustainable local practice and team, • Commitment to the firms values, culture and long-term growth Whats On Offer • The opportunity to establish, develop and lead a new office in an agreed location, • The backing of an established, specialist private family law brand with a strong reputation, • Central administrative, compliance and operational support, • Central marketing and business development support, • Access to colleagues across existing offices with different areas of experience and strengths, • Open to discussions on salary and bonus (depending on experience), • Full-time or part-time considered, • Flexible start and finish times where operationally possible, • Potential for agreed homeworking arrangements (subject to client, team and business requirements), • Regular file reviews and constructive professional support, • Opportunity to recruit, supervise and develop a local team, • Genuine long-term progression opportunities, • Potential eligibility for a discretionary bonus scheme (subject to eligibility), • Paid birthday day off (in addition to annual leave), • Christmas office closure (in addition to annual leave), • Opportunity to accrue additional annual leave with length of service, • Workplace pension, • Death-in-service cover, • Health cash plan, including access to a remote doctor, • Discretionary rewards recognising individual achievements, • Inclusive staff and family social events Working Arrangements The location and development plan for the new office will be agreed with the successful candidate, taking account of your existing network and local knowledge, local demand for specialist private family services, and the commercial viability and growth potential of the proposed location. As this is an office establishment and leadership role, you will be expected to maintain an appropriate physical presence in the agreed location, particularly during the offices initial development and when recruiting or supervising colleagues. Home working days can be discussed for work suited to focused remote working, such as drafting and file preparation, subject to client, team and business requirements. JBRP1_UKTJ

All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's. Applicants who have applied within the last 6 months need not apply on this occasion. Position: Casual Scheme Co-Ordinator (Multiple posts) Location: Vacancies in the Belfast, Newtownabbey, and Carrickfergus Areas Hours: As and when required Rate of Pay: £13.32 per hour Closing Date: 19th September 2026 Responsible to: Housing & Support Manager Key objectives: To welcome new tenants to their flats and bungalows and assist them to settle in To promote the corporate life of the tenants in response to demand To support tenants who need help in times of sickness, bereavement or other distress To assist in engaging staff required for domestic and, where necessary, catering duties, and by supervision, to ensure a high standard of efficiency and cleanliness In consultation with the Property and Development Manager ensure the buildings, equipment, furnishings and grounds are properly and cost-effectively maintained To ensure the relevant regulations/legislation relating to Health and Safety are understood and implemented throughout the Associations property To manage the scheme in a spirit of service and concern for those in need whilst ensuring equality of treatment and service to tenants Main Tasks: To make daily contact with all tenants to ascertain their well-being and needs, subsequently taking or following through appropriate action To collate and update relevant information on each tenant for the Helpline system To advise and assist tenants in any aspect of their lives where they have difficulty coping, particularly with respect to: Contact with local authority, statutory services, district nurse, etc Obtaining help for the repair and/or maintenance of accommodation Links with outside bodies or visitors Collect monies from the schemes laundry equipment, payphone and any other coin-operated equipment and account for these in the prescribed manner To authorise and control the purchasing of cleaning materials, food and other disposables within budget, and to accurately maintain the petty cash ledger To take and record meter readings as required Attend training seminars as required by the Housing Association To ensure that alarms, safety and emergency procedures are up to date, fully operational and understood by staff and tenants To control the use and care of the communal areas, special bathroom, laundry room and other facilities To create and maintain up-to-date Support Plans for individual tenants as per guidelines To keep such records as are required by legislation, good practice, or by Abbeyfield and Wesley Housing To assist in interviewing prospective tenants for allocation purposes and organise viewing of accommodation and facilities Encourage use of common room and other facilities by tenants and organise regular events and activities Any other duties as required to ensure the smooth running of the Scheme and ensuring the needs of tenants are being met, this may from time to time require domestic work to be undertaken General Requirements: To attend and establish staff meetings when appropriate and to be available for one to one sessions as agreed To attend appropriate training and development sessions To maintain confidentiality at all times To carry out any reasonable duties as requested To be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act 1974 To uphold and promote equality and diversity in all aspects of employment practice and service delivery To travel and work evenings/weekends as required Candidate profile Essential Requirements: 5 GCSE passes or equivalent including Maths and English all at Grade C or higher or 5 years relevant experience Minimum of two years relevant experience Competent computer skills (Microsoft) Relevant First Aid Training Good knowledge of Health and Safety Regulations Current, clean driving licence and use of a car for work Physically fit to meet requirements of the post Ability to work with a minimum of supervision and to meet deadlines Good written and verbal communication skills Ability to reason logically and produce a satisfactory solution Desirable Requirements: Vulnerable Adults Training Housing related qualification or working towards such a qualification Experience and/or good working knowledge of Housing Associations and related policies/procedures, or of social housing generally This job description is not exhaustive nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post. Abbeyfield & Wesley are unable to provide sponsorship for Visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible. Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability. The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application. This post involves substantial access to vulnerable adults, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position (if you require further information please request a copy of the Abbeyfield & Wesley Policy on Recruitment of those with a Criminal Record. Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. We adhere to the AccessNI Code of Practice, a copy of which is available upon request. TPBN1_NI

Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Investigator, Pensions, Investments and Insurance Belfast Make a positive difference to financial services Contract: Permanent All applicants must live and work in Northern Ireland. Working hours: full time (35 hours pw) and part time (28 hours pw) Salary: £32,577 pa (full time), £26,061.60 pa (part time) Reporting to: Ombudsman Manager Start date: 30th November 2026 Our current hybrid policy requires four days per fortnight in the office. Join the Becoming an Investigator recruitment network and be one of the first to hear about upcoming opportunities in your area: here As part of your induction, youll need to spend your first week in our London office. We will cover your expenses for your time in London. About us The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers. The complaints we deal with vary. A customer might be having trouble with their bank account, struggling with payday loans, think an insurance pay out isnt fair, or be worried about their mortgage. If we believe a customer hasnt been treated fairly, well ask the business to put things right. If we think the business isnt at fault, well explain why. The decisions we make have a huge impact: they can be life-changing for individuals, and they provide insights which are useful for financial businesses. By joining us as an Investigator, youll play a key role in pensions, investments and insurance products. Each case and each customer are different. No two days are ever the same and sometimes the work is demanding, but its a job that makes a real difference and youll be rewarded with generous benefits as well as job satisfaction. Key responsibilities As an Investigator new to the role, youll spend up to six months in our academy getting the training you need to make fair and reasonable decisions with certainty. After that, youll work as part of a team, supported by an Ombudsman Manager, overseeing your own caseload and prioritising your work. Youll be responsible for: Investigating complaints about pensions, investments and insurance products Managing your caseload effectively to reach targets Managing relationships with our customers both consumers and financial businesses Examining evidence to get to the heart of each complaint Weighing up all sides of a story and assessing the relevant rules and regulations to make fair and reasonable decisions Communicating with empathy listening carefully to both sides, asking the right questions and using sound judgement, and Communicating your findings clearly, explaining what you think and why through a clear and structured written response Person specification Youll be a self-starter who can prioritise tasks and work well independently. Youll have great people skills and an analytical, problem-solving mind. You may have experience in customer services, sales or retail, in a legal/paralegal role, or have worked in casework, claims or investigative work for another public agency. Essential Criteria Demonstrable experience working in pensions, investments and insurance related products Expertise making fair and balanced decisions, where you must articulate your thinking clearly Excellent communication skills, including a talent for listening and explaining things in clear language as well as good written English Experience providing excellent customer service with people who may be angry or upset Problem solving and finding constructive solutions Strong administrative skills and the ability to prioritise your workload History of working to meet targets or service level agreements Desirable Criteria Knowledge of financial products Relevant qualifications within pensions, investments and insurance Experience in decision making or investigative roles for example, legal, paralegal, casework or claims Why the Financial Ombudsman Service? Were a UK-wide service, with strong values and a diverse workforce, where you can be your authentic self. Were committed to being a great place to work and to recruiting people from all backgrounds. So, as well as a competitive salary, we offer a great package of benefits, including: Core benefits including generous pension, life assurance, critical illness cover, income protection, personal accident cover, private medical insurance, virtual GP Optional benefits including travel insurance, technology scheme, cycle to work scheme, dining and lifestyle memberships, dental cover Holiday entitlement of 25 days, with the option to buy or sell extra days (full time equivalent) Discounts on your everyday shopping, from groceries and petrol to household goods and gift vouchers An Employee Assistance Program offering professional support with legal, health and money issues Opportunities for personal and career development Find out more about our work culture on our website, where we also have a dedicated careers page. You may also find it useful to check our LinkedIn page and Instagram. How to apply Go to the website and upload your CV, which should highlight relevant skills and experience and explain any gaps in your working life. Use the supporting statement box to demonstrate how you meet the minimum criteria. As part of our investigator recruitment process, applicants who demonstrate the required experience and background through their CV and application will be invited to complete our online assessments. We use the relevant assessment results, together with the information provided in the application, to determine whether candidates meet the minimum criteria for interview. The next stage of the process is interview. Reasonable adjustments are available throughout the recruitment process. Please bear in mind that we may close the application window for this role earlier than the date specified if theres a large number of applications. Authenticity of applications We value authentic, personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration. Talent Pool Please note that positions are limited and will be filled on the highest scores at interview. Once all vacancies have been allocated; qualifying candidates may be placed in a Talent Pool for future opportunities should they chose to be put on this list. Being part of the Talent Pool does not guarantee a position but ensures you will be considered should further openings arise. Proud to be an inclusive employer Reflecting the communities, we serve helps us provide the best service to our customers. Diversity and inclusion are fundamental to our success, so we welcome applications from women and other under-represented groups. As part of our commitment to the Race at Work Charter, we welcome applications from Black, Asian and other ethnic minority candidates. We are proud to be a Disability Confident Leader and, under the scheme, will progress a fair and proportionate number of disabled applicants who meet the minimum criteria to interview. Interviews may be conducted via video, telephone, or an panel Interview, with some vacancies requiring an online assessment to measure the minimum criteria. If youd like to speak to us about any reasonable adjustments you need, please email and let us know your preferred method of contact. You can find out more about our Diversity and inclusion strategy and plans on our website where you can also read our 2022 Diversity, Inclusion and Wellbeing report. TPBN1_NI

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Charles Hurst NI Carsmetic, Belfast Paint Repairer / Panel Beater (Non-Structural) Contract Type: Permanent Salary: Up to £38,000 basic plus generous bonus opportunity! Hours: 40 hours per week, 7am - 5:30pm (4 day working week ) Charles Hurst NI Carsmetic is recruiting for an experienced Paint Repairer / Panel Beater (Non-Structural) to join our expanding bodyshop team. This is an excellent opportunity to work for a main dealer and continue developing your skills within cosmetic and non-structural repair. Our Paint and Panel Technicians deliver high-quality cosmetic repairs with a strong focus on accuracy, efficiency and customer experience. Carry out non-structural panel repairs including minor dents, scrapes and surface damage Complete paint preparation and refinishing to manufacturer and Charles Hurst standards Perform cosmetic repairs across panels, bumpers and exterior components Ensure all work follows approved processes and quality expectations Communicate clearly with customers to confirm required work and associated costs Work effectively with the wider bodyshop team to deliver a seamless repair journey For this role, we are looking for someone with previous experience in paint repair and non-structural panel work. A full driving licence with a good driving record is required. You will be a team player with strong attention to detail, a focus on quality and a commitment to delivering an excellent customer experience. If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Create a Job Alert Interested in building your career at Charles Hurst? Get future opportunities sent straight to your email. Create alert To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below. TPBN1_NI

Team Penske’s Creative team leads the team’s content, social and digital strategy and execution for internal and external channels including social, as well as team and partner requests, across all series in which Team Penske participates. Those on the team are provided a unique opportunity to be creative storytellers for a top-tier professional sports team. The Creative team is a part of the Team Penske Communications team and serves as a key resource for Team Penske’s Marketing department, which helps foster relationships with the team’s 45+ corporate partners. This coverage extends to working through relevant social strategy and storytelling needs with the team’s drivers, collaborating closely with the team’s public relations representatives, in addition to the brand and licensing team. The Creative Services Manager will lead the team responsible for content creation and management of the cohesive brand tone and image across Team Penske’s digital mediums, as well as supporting the strategy and growth of Team Penske’s social properties. This role oversees production of all in-house content ideation and production through graphics, photography and video, as well as tactful social execution and data analytics and reporting, mindful of needs across the team, its partners and key stakeholders. The ideal candidate will have strong collaboration and organizational skills, including 7+ years of experience related to managing a creative team and its processes. A passion for storytelling and thought leadership is key. The role will require travel. Responsibilities Team & Project Management Lead day-to-day management of the creative services team across its content, digital, and social verticals Oversee all phases and timelines related to creative projects, including planning, execution/production, partner liaising, distribution, and reporting Implement a system/calendar for tracking, reporting and visibility into creative services workload and output, supporting ongoing project management Maintain that projects are presented and delivered in a timely fashion and at the highest quality Drive reporting on delivered content and related social performance both to internal stakeholders and external partners Produce creative team travel schedules both related to race events and marketing operations to ensure appropriate staffing at related activities Set clear and measurable objectives and goals for the team to drive production Provide ongoing feedback to team members to support professional growth, including leading annual performance reviews Identify hardware and software tools and resources to assist in overall efficiency of team operations including delegation, project execution, content distribution and archiving Manage special projects as assigned Communication and Collaboration Serve as creative team lead, collaborating with team leaders and directors to align creative services with internal and external stakeholder expectations Participate actively in internal meetings, as well as partner meetings, to devise engaging and strategic programs to showcase our team, drivers and partners Foster a creative and collaborative work environment for creative team members that drives a cohesive and compelling approach Support development and management of team’s editorial calendar which includes applicable dates and milestones to drive content ideation and production Oversee relationships with sanctioning bodies and broadcast partners to understand guidelines for shooting at events, as well as procuring licensed/archived video for team use and relevant projects Mentor team members in best practices and approach to content creation and strategy, including fostering their professional development through hands-on activities and trainings Social Strategy and Content Production Oversee social media content creation, posting strategies and trends; working closely with the social media manager on calendar maintenance and implementation Understand best practices of varying social and digital platforms to develop content within the guidelines of the designated mediums Direct maintenance and reporting of Team Penske’s social performance metrics to show success and impact of creative output, as well as guide a strategic approach to forthcoming content development and social programming Work closely with team’s third-party vendors in photography and video production to maximize resources including photo shot lists and imagery organization, as well as access of assets to internal team and partner ecosystem Possess ability to lead and prepare annual production days, as well as project- and partner-specific production requests Actively research emerging video and graphic trends and technology to find opportunities for implementation and position Team Penske as a content leader Support team in executing content creation where applicable, including photography and videography Brand Identity & Elevation Align team communications and content output with the Penske brand identity Drive and maintain a cohesive look across team channels and online presence including mediums like digital newsletter, website and team communications Work alongside the Team Penske brand team for unified aesthetic and relevant approvals of brand elements Investigate innovative ideas to elevate the Team Penske brand and establish the team as thought leaders and trendsetters within creative services Serve as an active contributor to elevating the Team Penske and Penske brand, maximizing team resources to do so Understand privacy restrictions when shooting at a place of business (i.e., race shop) or other licensed protected venues/events Qualifications Minimum 6-7+ years of relevant experience related to managing a creative services team across all creative areas including graphic design, video production, photography, social media and performance analytics Sports and/or professional sports team experience, as well as partner marketing experience, is preferred Advanced experience and proficiency in content production equipment and related creative software, specifically the Adobe Creative Suite (Photoshop, Illustrator, Premiere and After Effects) Ability to adapt and react to evolving storylines and industry trends Be a strategic thinker who connects Team Penske’s team members, drivers, partners and history to authentic storytelling Actively rally team members to put forth engaging and original concepts and influence creativity Dedicated to building trust and leading conversations with team leaders and partners to deliver exceptional work Passionate about creative storytelling and inspiring team members in a similar fashion Firm understanding of social platforms and a strategic approach to social planning and execution Exceptional level of organization and attention to detail Self-starter and highly motivated to succeed Bachelors degree or equivalent work experience within the field Ability to work weekends and travel as required; mostly race weekends (both NASCAR and INDYCAR, in addition to IMSA) with some weekday travel required Adherence to all company policies and procedures What you can expect in return An opportunity to work with globally recognized brands across multiple top-tier motorsports series A network of team members to collaborate and be creative with as you share the success, history and milestones of a Championship-winning team A treasure trove of storytelling opportunities founded in the organization’s 60-year history

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Sales Manager - Lamborghini Contract: Permanent - Full time Salary: Competitive basic plus generous OTE Hours: 44 hours per week, no sundays Join one of the world's most iconic luxury automotive brands and lead a high-performing sales team at the forefront of performance, innovation, and exclusivity. As our Sales Manager , you'll drive commercial success, elevate customer experience, and set the standard for excellence across the dealership. What You'll Do Deliver exceptional sales performance through strategic planning, disciplined pipeline management, and strong commercial focus. Lead, motivate, and develop a talented sales team to achieve ambitious targets. Create a premium, personalised customer journey that reflects Lamborghini's heritage and prestige. Maintain showroom excellence and ensure every interaction reinforces the brand's exclusivity. Oversee compliance, stock control, and operational processes with precision. What You'll Bring Proven success leading sales teams within prestige or performance automotive. Strong commercial acumen with the ability to identify opportunities and convert them into results. A leadership style built on high standards, coaching, and accountability. Passion for luxury automotive and delivering unforgettable customer experiences. Why Join Us This is your opportunity to represent a globally admired brand, lead a flagship sales team, and shape a high-performance culture. You'll enjoy a competitive salary, bonus structure, and premium benefits - all within an environment where excellence is the expectation. If you're driven, commercially sharp, and ready to lead a team at the top of the luxury market, we'd love to hear from you. Core Benefits: Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Health & Wellbeing: Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing: MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Leisure & Lifestyle: Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Create a Job Alert Interested in building your career at Charles Hurst? Get future opportunities sent straight to your email. Create alert To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below. TPBN1_NI