Hospital assistant jobs in United Kingdom - Page 9

We are looking for a friendly, energetic Waiter/Waitress to join our team at our Italian restaurant in west wickham. If you love hospitality, great food, and creating memorable dining experiences, we’d love to meet you! Job Responsibilities Greet guests warmly and provide excellent customer service Take food and beverage orders accurately Serve dishes and drinks in a timely, professional manner Answer questions about the menu, including Italian dishes and wine Ensure tables are clean and properly set Handle guest requests and resolve issues courteously Work closely with kitchen and bar staff Requirements Previous restaurant or serving experience preferred (but not required) Friendly, positive attitude and strong communication skills Ability to work in a fast-paced environment Flexible availability (evenings, weekends, holidays)

Babylon 76-78, a vibrant Cafe-Bar-Restaurant, is seeking enthusiastic and dedicated Waiting Staff to join our dynamic team. We have opportunities for both part-time and full-time roles. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience. We are looking for individuals who are: • Friendly and approachable, creating a welcoming atmosphere for all., • Hardworking and efficient, thriving in a fast-paced environment., • Passionate about delivering great customer service and exceeding expectations. In return, we offer a supportive work environment and attractive benefits, including: • Free food during shifts, • 30% discount for friends and family, • 28 days paid holiday If you are eager to contribute to a lively cafe-bar-restaurant and possess a strong commitment to service, we would love to hear from you.

Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!

Hello waiters/waitresses, we are looking for a positive and smiley, highly experienced waiter/waitress in a lovely location where our customers are lovely! We are a little but beautiful and busy gem in the heart of crouch end. You will have to greet and serve customers. You must be able to perform well in fast-paced environment. You should also be a team player and be able to effectively communicate. The right candidate will have excellent communication with the team, there’s a family feeling here and we pride ourselves for excellent service & fresh food. If this sounds like you, feel free to get in touch! Past experience in the same role is required. Part-time or full-time needed.

Position: Waitress/Waiter Location: Heroica Lounge, Royal Victoria Docks Salary: Competitive hourly rate plus service charge Employment Type: Full-Time/part time About Us: Heroica Lounge - The Pizza Bus is a unique dining experience located at Royal Victoria Docks. We pride ourselves on serving delicious pizzas and a variety of beverages in a vibrant and lively atmosphere. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests. Job Description: We are looking for enthusiastic and customer-focused Waitresses/Waiters to join our team. The successful candidates will play a key role in ensuring our guests have an enjoyable and memorable dining experience. Responsibilities: Greet and seat guests promptly and courteously Take accurate food and beverage orders and relay them to the kitchen staff Serve food and drinks efficiently and professionally Ensure guests have everything they need and address any special requests Clear and clean tables, ensuring the dining area is tidy and presentable Assist in setting up and closing down the restaurant Provide menu recommendations and upsell additional items Handle customer inquiries and resolve any issues promptly Work as part of a team to deliver excellent service Requirements: Previous experience in a similar role is preferred but not essential Excellent communication and interpersonal skills Friendly, approachable, and professional demeanor Ability to work in a fast-paced environment Strong attention to detail and organizational skills Flexibility to work evenings, weekends, and holidays as needed Passion for providing exceptional customer service Benefits: Competitive hourly rate plus tips Opportunities for professional development and career advancement A vibrant and friendly work environment Staff discounts on food and beverages Flexible working hours

Experienced Waiter / Waitress – Family Run Italian Pizzeria 📍 Sidcup, Kent We are a busy, family-run Italian pizzeria in Sidcup looking for an experienced waiter/waitress to join our friendly team. The ideal candidate must have previous restaurant experience and be confident delivering excellent customer service in a fast-paced environment. Responsibilities: Greeting and serving customers professionally Taking food and drink orders accurately Delivering high standards of customer care Working efficiently during busy service periods Maintaining cleanliness and organisation of the restaurant Working closely with kitchen and front-of-house staff Requirements: Previous experience as a waiter/waitress is essential Excellent customer service and communication skills Friendly, reliable, and hardworking Ability to work evenings and weekends Positive attitude and team player mentality Important: If you do not have restaurant experience and strong customer service skills, please do not apply.

Must be over 18 years old to apply. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

Bar waiter barrister all rounder

FOH STAFF Arepa & Co is the leading Venezuelan Restaurant brand in London and we are currently looking for FOH waiting staff for our restaurant in Elephant and Castle (SE17) . The ideal candidate will be an experienced waiter or waitress with a passion for customer service and proven experience. The Job and Requirements • The job is the usual. Welcome customers, take orders, run food to tables and help to maintain the restaurant clean, tidy and always ready for service and if you don’t already know, we will also train you up as Barista and Bartender if you are up for it., • Offering a great service to our guests is very important to us and we want friendly and enthusiastic people in our team. You must be confident, outgoing and able to engage in conversation with customer and smile. Good communication skills are fundamental., • We are looking for people with experience that can hit the ground running. Your Profile: To fit nicely with our team you need to be someone who is: • Naturally responsible and committed to do a good job (even when people aren’t looking), • Reliable (showing up to work when expected and doing a good job), • Team player and willing to help when needed, • Positive, open to learn and has a proactive ‘can-do’ attitude What You Get If You Join Us -Finish work usually before 11:30 pm (if you work evenings) -Two days off per week normally together, (sometimes up to three!) -Extra day of holiday paid on your birthday -Variable incentive bonus on top of service charge -Free meals for you when you are working -Free meals for you and friends and family once a quarter -25% discount across our restaurant at any time -50% discount when you are on shift -Extensive training in several areas (ie. barista, cocktail making, leadership, personal development) -Progression opportunities to Supervisor and Management Positions (we normally recruit internally for these positions) If you think you are what we are looking for, get in touch by sending your CV. Arepa & Co is an equal opportunity employer. We are also proud to be inclusive and diverse. We welcome people from all walks of life and respect and celebrate everyone’s individuality. Job Type: Part-time Benefits: • Casual dress, • Company pension, • Discounted or free food, • Employee discount, • Employee mentoring programme Experience: • waiter: 1 year (preferred) Language: • Spanish (nice-to-have but not a requirement for the job) (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

Pay: From £27,000.00 per year Plus Service Charge Job Description: Extrovert by nature and unafraid to be different. Does this sound like you? Then you’re just who we’re looking for. Join us at Hotel AMANO Covent Garden. We are looking for a Full-time (40hrs) Waiter/Waitress to join us at Hotel AMANO Covent Garden. About the role • Provide charismatic, warm and engaging service, • Be an excellent team player with exceptional communication skills, • Demonstrate perfect knowledge of the menu items, • Confidently taking orders and delivering exceptional service About you A natural hospitality professional who loves to interact with people Organised, reliable and motivated Flexibility to respond to a variety of different work situations What you can expect · Fun with purpose at work · Opportunities to push boundaries · Competitive pay, service charge · Company benefits Competitive pay £27,000 plus Service Charge If you’d like to break new ground with us, please get in touch! Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Types: Full-time, Permanent Benefits: • Discounted or free food, • Employee discount, • Referral programme Experience: • restaurant/bar: 1 year (required) Work authorisation: • United Kingdom (required)

Join our vibrant team at Papa-dum Street Kitchen, where we celebrate bold Indian flavors in a lively setting. As a Front of House Team Member, you'll play a key role in creating a welcoming environment for our guests. Your day-to-day activities will include: • Greeting guests warmly and setting a relaxed, friendly tone., • Taking orders while providing clear explanations of our dishes, spice levels, and flavors., • Making thoughtful recommendations to enhance the dining experience., • Ensuring smooth service by coordinating with the kitchen and efficiently serving food and drinks., • Maintaining a clean, organized, and inviting front of house., • Supporting your teammates and stepping in to assist during busy periods. We value positive energy and good people skills over formal dining experience. If you're confident talking about food and enjoy engaging with people, we'd love to have you on our team. Embrace the buzz of a fast-paced environment and help us deliver great service in a natural, friendly way.

serving customers making all desserts

SMOKESTAK is a London-based barbecue restaurant with a focus on slow smoked meats, inspired by the founder’s Barbadian roots around open fire grilling, and honed by a pilgrimage around the southern states of America. Originally starting out as a street food trader, SMOKESTAK has evolved into a thriving restaurant with slow cooked meats on a wood fire smoker at is core. Since its founding over 10 years ago, SMOKESTAK has grown into a staple in the London food scene. Its brick-and-mortar site in Shoreditch remains unique in its offering, aesthetic, and vibe: bold, moody, memorable. Wholly SMOKESTAK’s own. We are proud to be an independent business with the founder, David Carter, coming from an entirely hospitality led background. We invite all to sit at the table with us. We promote a culture of learning and development, encouraging independent thinkers. About the role. We are on the lookout for an enthusiastic waiter to join our team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar role is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. SMOKESTAK is as dynamic as it is fast paced, ideal for those who thrive on bustling environments. Responsibilities. • Represent our restaurant with pride and professionalism., • Be a warm and welcoming to all guests., • Facilitate a memorable dining experience for all guests., • Be a supportive team member for wider floor and kitchen teams., • Support with the upkeep of the restaurant aesthetics, and through routine tasks on site both in and out of service., • Be an ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Requirements. • Prior experience in a similar setting desirable but not essential. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Acme Fire Cult, is a live-fire concept from chef Andrew Clarke, in collaboration with 40FT Brewery. Acme Fire Cult offers a new approach to live fire cooking, where vegetables take centre stage, and where food and drink are intrinsically linked; from using beer by-products such as yeast and spent grain to make ferments and hot sauces, to using Acme’s favourite ingredients as adjuncts in beers. The restaurant is opposite the 40FT Brewery taproom in Dalston, East London, seating 50 inside and 60 outside on the covered and heated terrace. A large custom-made grill and smoker stand proudly in the covered yard, serving Acme Fire Cult flavours whatever the weather. Job requirements We are looking for a strong Waiter to join our team as we head into the busy spring season. You must have at least one years experience in a similar role. Benefits • Meals on shift, • 50% Staff Discount & Annual free meal, • Free Merch, • Staff Wellness, • Suppliers visits, • Staff Parties & Events, • Training & Development Budget, • Cycle to work Scheme, • Brewing Days with 40ft Brewery, • Skills Training in BBQ & Fermenting Days

We are seeking a dedicated Waiter/Waitress to support our daily business operations. We are looking for individuals with strong COFFEE and COCKTAIL making skills; prior food service experience is a valuable bonus. Excellent customer service is essential for this role. This is a full-time position, offering 35-40 hours across 5 days a week, with varying shift patterns. Our establishment operates Monday to Sunday, from 11 AM to 9 PM. A minimum of 2 years of relevant experience is required for this role.

Opportunity to join established, local Italian Restaurant. Ideal candidate will be competent, friendly and willing to learn. We offer good salary fantastic team environment.

Professional and customer-focused waitress with extensive experience in fast-paced dining environments. Skilled in providing high-quality service, handling high guest volumes, and ensuring a positive dining experience from greeting to farewell. Key Responsibilities: • Greeted guests warmly and provided attentive, friendly service, • Took accurate food and beverage orders and relayed them to kitchen staff, • Served meals and drinks promptly while maintaining presentation standards, • Managed multiple tables efficiently during busy service periods, • Handled cash, credit, and POS transactions accurately, • Resolved customer concerns professionally to ensure satisfaction, • Maintained cleanliness and organization of dining areas, • Followed food safety, hygiene, and workplace policies Skills & Strengths: • Excellent customer service and communication, • Strong multitasking and time-management abilities, • Ability to work well under pressure, • Team player with a positive attitude, • Knowledge of menu items, specials, and upselling techniques

A vibrant independent restaurant in Queen's Park, London, known for its Greek and Spanish inspired all-day dining, is seeking an enthusiastic and skilled individual to join our front-of-house team. This role is perfect for someone passionate about delivering exceptional service and contributing to a memorable dining experience. Key Responsibilities: • Take food and drink orders accurately and efficiently, utilising our POS system., • Serve food and beverages to guests, ensuring high standards of presentation and guest satisfaction., • Provide outstanding customer service, anticipating guest needs, offering recommendations and handling inquiries with professionalism and courtesy., • Maintain a clean, organised and efficient dining area., • Process payments and handle cash and card transactions accurately., • Collaborate effectively with kitchen staff and the wider front-of-house team to ensure smooth service flow and a cohesive guest experience., • Adhere to all health and safety regulations. What We Are Looking For: • Proven experience as a Waiter/Waitress, ideally within a busy restaurant or hospitality setting., • Excellent communication and interpersonal skills, with a friendly and engaging personality., • Ability to work efficiently and remain calm under pressure in a fast-paced environment., • A positive attitude, a strong work ethic and a genuine passion for hospitality and customer service., • Flexibility to work various shifts, including evenings, weekends and holidays., • Knowledge of wines, spirits, cocktails and cuisine would be an advantage.

At Tiny Wine Bar, we pride ourselves on offering a curated selection of wines in a relaxed, welcoming atmosphere. As a Bartender/Waiter, your role is central to creating a memorable guest experience through exceptional service, product knowledge, and genuine hospitality. A passion for wine and a desire to share that knowledge with guests is key to success in this role. Responsibilities: Guest Engagement: Greet guests warmly, present wine and food menus, and provide thoughtful recommendations based on preferences and pairings. Wine Knowledge: Offer informed insights on our wine list, including varietals, regions, tasting notes, and suggested pairings. Service Delivery: Take orders accurately and serve wine and small plates with professionalism and care. Presentation & Quality: Ensure wine is presented and served according to service standards, including proper glassware and temperature. Table Maintenance: Maintain clean and well-set tables, attending to guest' needs throughout their visit. Order Coordination: Communicate effectively with the kitchen and bar teams to ensure smooth service flow. Transactions: Handle bills and payments with accuracy and efficiency. Cleanliness: Uphold high standards of cleanliness across all guest-facing areas. Teamwork: Collaborate with fellow staff to ensure a seamless and enjoyable guest experience. Progression to Lead Waiter/Waitress: Consistently deliver high-level service and demonstrate deep product knowledge. Show leadership through communication, problem-solving, and initiative. Support junior staff and contribute to a positive, team-oriented culture. Weekly Schedule 30-32hrs per week: Tuesday to Friday: 5 pm to 11 pm Saturday: 3 pm to 11 pm Sunday & Monday: off

We are seeking a Waiter/Waitress to join our team at an Italian restaurant located in the heart of Notting Hill. If you have a passion for Italian cuisine and excellent customer service, we encourage you to apply.

We are seeking a friendly and efficient Waiter/Waitress to join our team. Responsibilities include taking orders, serving food and beverages, and ensuring a pleasant dining experience for our customers. Previous experience in a similar role is a plus, but not essential as full training will be provided. Candidates should have excellent communication skills and a positive attitude.

Mamuśka! is the Polish restaurant brand loved by thousands and our location in Southbank Waterloo has been built to handle them all, with over 250 covers across 4 unique seating areas. We are a five minute walk from the London Eye, Westminster Bridge and Waterloo Station and with sales growing again this year, we need more great servers to join our team! We are looking for hard workers who understand the importance of the customers who pay our wages. Teammates who can have fun while making sure our customers come first will be the top of our list for shifts. The pay is great and the staff meals are free and fabulous! While we are need both full time and part time candidates to join our team, we are especially looking for a full-timer to provide continuity across the week. Apply today!

Min 2 years experience Work permit Fluent English Required

With over 26 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a dedicated and service-focused Waiter / Waitress to deliver an elevated dining experience that reflects the highest standards of hospitality. The ideal candidate is passionate about creating remarkable guest experiences through intention, consistency and an unwavering attention to detail. As a Server, you will play a vital role in shaping memorable moments for our guests, guiding each step of their dining journey with a genuine desire to serve, while continuing to grow your own professional expertise. Your Responsibilities • Create a warm and inviting environment by providing First Class Service that reflects RH’s standards of hospitality, • Guide each phase of the guest dining experience with confidence and care, offering knowledgeable recommendations and anticipating guest needs, • Process all guest payments efficiently and in accordance with safety, compliance and security procedures, • Uphold the highest levels of quality and presentation throughout the dining room, including table maintenance, curation and overall cleanliness, • Serve as a brand ambassador by engaging warmly with guests, modelling a polished personal presentation, and maintaining expertise knowledge of RH’s menu offerings, • Champion a team-first mindset, demonstrating “Full Hands In, Full Hands Out” by supporting your team and ensuring the dining room remains refined and prepared at all times Our Requirements • 3+ years of experience in a high-volume, full-service restaurant environment, • Proficiency in English is required, due to the international nature of our business and the need to communicate with global teams, • Candidates must have legal authorisation to work in the country in which they are applying at the time of application, • Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations, • Candidates must have legal authorisation to work in the UK, • Flexibility to work weekends, holidays, and variable shifts as needed, • Must be available to attend training full time between 8th - 26th June Physical Requirements • Frequently moving and lifting items up to 25 kg using appropriate techniques and equipment, • Work standing and walking for extended periods of time, • Commitment to proper safety and sanitation practices in a commercial kitchen environment About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, colour, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Waiter/Waitress Wanted – Family-Run Pizza Restaurant We are a small, family-owned pizza restaurant with a friendly and welcoming team, and we're looking for a dedicated and hardworking Waiter/Waitress to join us! What We’re Offering: A permanent position with a guaranteed salary (at least the National Minimum Wage). A supportive, family-oriented work environment. Opportunities to grow with our team. What We’re Looking For: Someone with a great work ethic and a friendly attitude. Prior experience as a waiter/waitress or in a similar role is preferred. Availability to work flexible hours, including evenings and weekends. If you're passionate about customer service and love pizza, we’d love to hear from you! (Note: This job is posted by a registered company and complies with wage regulations.)

Hi everyone! We are looking for staff for our shop in Westminster, London (SW1P 2HP).We will be interviewing/carrying out trials this week from Thurs 12th March onwards. We are looking for an immediate start. We will work with you to find the right start date. If you apply, please state your availability for interviews and for being able to start in a chat/private message.We will be open from 7am - 4pm Monday-Friday. We are trialling 8.30am-2pm on Saturdays.This role will involve making good coffee including Greek coffees (ελληνικός, freddo and frappé) - knowledge of using espresso machines and latte art a must. You will also be expected to open and close the shop, bake pastries/ prepare food and present/serve it.You will be expected to manage the inventory and uphold the hygiene and cleanliness of the shop. Experience managing a shop is a must.Pay is competitive. Experience will be taken into consideration.You must have passion for Greece and its' products. We will expect you to learn how to pronounce the names in Greek as well as possible and be able to sell the products. We will help you with this but a good ability to sell products is absolutely necessary.We also have both Greek and Spanish food stalls which we make ask you to assist with as they are located outside our shop.You must have permission to work in the UK.

🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Summary We are seeking a dedicated Waiter/ Waitress to join our team at LPM London. Located in the heart of Mayfair, you will play an essential role in delivering exceptional guest experiences while showcasing our exquisite menu and extensive wine selection. Responsibilities • Provide attentive and personalized service to guests throughout their dining experience., • Take accurate food and drink orders, ensuring all requests are met promptly., • Upsell menu items to enhance guest satisfaction and increase sales., • Maintain knowledge of menu items, including ingredients and preparation methods., • Ensure compliance with food safety regulations and maintain cleanliness in the dining area., • Collaborate with kitchen staff to ensure timely delivery of orders., • Handle guest inquiries and resolve any issues with professionalism. Requirements • Previous experience as a Waiter/ Waitress in a fine dining or upscale restaurant setting is preferred., • Strong guest service skills with a passion for hospitality., • Basic math skills for handling transactions accurately., • Ability to work efficiently in a fast-paced environment while managing time effectively., • Knowledge of food safety standards and culinary practices is advantageous. If you are passionate about providing exceptional service and want to be part of a dynamic team at LPM, we invite you to apply today!

Chef de Partie – Speedboat Bar | Up to £16 per hour + Great Perks 📍 Location: London ⏰ Schedule: Full Time 💡 Experience: Previous experience in a quality Asian restaurant About the Role Speedboat Bar is on the lookout for a passionate Chef de Partie to join our lively kitchen team. If you’re driven, creative, and thrive in a fast-paced environment, this is your chance to cook bold, exciting food with one of London’s most acclaimed restaurant groups. About Us In partnership with Chef Luke Farrell, Speedboat Bar brings the energy of Bangkok’s Chinatown to London. Inspired by the thrill of Thai speedboat racing, our menu celebrates wok mastery, roasted meats, and fiery sauces – crafted with specialist Thai herbs grown at Luke’s own nursery in Dorset. Our bar is all about good times – think Singha beer towers, frozen cocktails, and playful twists like the Snakesblood Negroni and Jelly Bia. What We’re Looking For We want chefs who are as excited about food as we are. If you’re ready to roll up your sleeves and make your mark, you’ll fit right in. ✔️ Prior experience as a Chef de Partie in a quality, fast-paced restaurant ✔️ Energy, creativity, and attention to detail ✔️ A love of learning and developing new skills ✔️ A genuine passion for food and hospitality ✔️ Ambition to grow within a trend-setting restaurant group Why Join Us? At JKS Restaurants, people are at the heart of everything we do. We’ll give you the tools, training, and support to thrive – all while being yourself. ✨ Perks & Benefits ✨ Treat Yourself • Up to 50% off dining across JKS Restaurants, • Retail & takeaway discounts, • Complimentary Code App membership Look After Yourself • Discounted gym membership, • Wagestream – access your pay when you need it, • Employee assistance program & financial advice, • Contributions to charities you support, • Special gifts for weddings & new-born arrivals Progress Yourself • Access to our award-winning L&D calendar, • Personalised training & development plans, • Clear career progression across our acclaimed restaurant group Be Yourself • Staff parties & long service awards, • Employee referral scheme – earn up to £600 per referral About JKS Restaurants Founded by siblings Jyotin, Karam & Sunaina Sethi, JKS has become one of the UK’s most celebrated restaurant groups. With 7 Michelin stars, cult-favourite casual brands, and recognition as one of the Sunday Times Best Places to Work 2024, we offer unmatched opportunities for passionate hospitality professionals. Join us at Speedboat Bar and take the next step in your career with a group that values talent, creativity, and genuine hospitality.

JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine-in, takeaway and delivery. What we are looking for... • Someone who is motivated, adaptable and organised with exceptional interpersonal skills., • 1 years' relevant hospitality experience - busy/independent restaurants or takeaway., • Someone who has previous experience key holding and cashing up., • Ideally an individual who has experience working with deliveries and dealing with phone orders., • Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What's on offer... • Flexible hours, inclusive of weekends., • Team tips paid monthly., • Amazing career progression - could you be our next Assistant Manager?, • Christmas Annual Closure for 4 days., • Free pizza on shift and brilliant discounts to enjoy with your family and friends!, • Fun staff parties throughout the year., • Cool uniform and other merchandise to celebrate your milestones working with us!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

Guest Experience Supervisor - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. A key member of the reception team supervising and training the Guest Services Executives, and providing a memorable guest service and genuine hospitality at every stage of the guest journey – from taking the initial reservation, to providing a warm welcome and making a lasting impression when our guests checkout. In this role you will be responsible for; Supervising in the absence of a manager on duty Training the Guest Experience Host Team To be the ‘go to’ person for our guests, contractors and visitors Providing memorable service at every stage of the guest journey Supporting the Guest Experience Manager to ensure that our Housekeeping and Maintenance Teams consistently achieve a high standard of apartments Respond to and act on guest reviews in a timely and professional manner What we look for. - Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties. - Tech savvy, someone who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - Excellent travel and development opportunities - 22 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

magine being the person who keeps everything running behind the scenes, ensuring our guests enjoy a safe, comfortable and seamless stay. As a Shift Engineer, you'll play a vital role in maintaining our hotel to the highest standards. From carrying out planned maintenance and responding to repairs, to identifying opportunities to improve efficiency and prevent issues before they arise, you'll help create an environment where both our guests and teams can thrive. No two shifts are the same. One moment you might be resolving a maintenance issue in a guest room, and the next supporting a larger engineering project across the hotel. You'll approach every task with a positive, solutions-focused mindset, taking pride in delivering a safe, well-maintained and welcoming environment. We're looking for someone who is hands-on, reliable and enjoys working as part of a team. You'll have strong attention to detail, excellent communication skills and the ability to remain calm and professional when priorities change. Above all, you'll be passionate about delivering high standards and helping create exceptional experiences for our guests every day. What You Will Do In This Splendid Role When working as an Engineer you will be working as part of the maintenance team ensuring that you respond promptly and safely to all situations. You will also: • Perform all routine preventative and curative maintenance, • Operate, maintain and repair a variety of different equipment within the hotel, • Work in a safe manner, • Keep adequate level of supplies required for hotel maintenance, • Keep a high standard of workmanship in all tasks carried out, • Liaise with CE and ACE daily carrying out stator test and inspections and monitor daily usage, • Respond to all guest requests as they arise and report back to for guest follow up and engagement, • Work with outside contractors as necessary to assist them in performing maintenance or construction jobs What Makes You Splendid We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. We also offer: • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage, • Employee Recognition, Rewards and Events, • Recommend a Friend – £350, • Season Tickets Loan, • Cycle to Work Schemes, • Discount Chiropodist & Back therapy in the Hotel, • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym, • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc, • Opportunities to work and support our Local Communities About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Citadines South Kensington London is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

Imagine being at the heart of creating memorable events. From corporate meetings to social celebrations, you’ll be the first point of contact for enquiries, helping to turn leads into confirmed bookings and coordinating every detail for a seamless experience. Each day is a chance to connect with clients, and grow your skills in business development, client management, and event coordination. As Sales & Events Executive, you’ll play a key role in driving the hotel’s events success and ensuring every event is exceptional. What You Will Do In This Splendid Role You’ll bring energy, enthusiasm, and a client-focused mindset to every enquiry. Here’s what you’ll be up to: • Handling incoming corporate and social enquiries, convert leads into confirmed bookings, and ensure every client feels valued., • Conducting site visits, meeting with clients, and showcasing the facilities, helping them envision and plan their perfect event, • Contribute to the function’s targets, assist with promotional activity, and provide insights to maximize business opportunities, • Manage contracts, proposals, and event details What Makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Open - If you believe that great work starts with great relationships, you’ll feel right at home here. Bring your enthusiasm, professionalism, and flair for events, and we’ll give you the platform and support to make your mark. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

Imagine being at the centre of creating seamless and memorable events. From corporate meetings to special projects, you’ll be the first point of contact on the Meetings & Events floor, ensuring every detail runs smoothly and every guest feels supported. Each day is a chance to grow your skills, collaborate across teams, and contribute to the success of the hotel’s events. As Event Coordinator, you’ll help bring every event to life. What You Will Do In This Splendid Role You’ll bring energy, organisation, and a client-focused mindset to every enquiry and event. Here’s what you’ll be up to: • Coordinate and support events, ensuring every client request is met and every detail is managed efficiently, • Prepare and maintain event documentation, systems, and schedules to support smooth operations, • Liaise with clients, colleagues, and suppliers to ensure a seamless and memorable experience., • Support the Sales & Events Executive and wider team with administrative and commercial tasks, • Help maintain resources, track inventory, and ensure all event-related processes are accurate and up to date. What Makes You Splendid? We live by our values, and we’d love you to bring them to life every day: • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Honest - You’ll be part of a team that believes in doing the right thing., • Brilliant - You bring energy, creativity, and a commitment to excellence., • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others. Bring your organisation, energy, and enthusiasm, and we’ll give you the platform to make every event a success and help the hotel shine. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Just like no two days are the same, no two events are alike. We are looking for someone who enjoys delivering exceptional service and creating memorable experiences for our guests. You’ll bring energy, professionalism, and attention to detail to every event, whether serving during intimate meetings or large-scale functions. Your ability to think on your feet, communicate clearly, and work both independently and as part of a team will help ensure that every event runs smoothly and exceeds expectations. What You Will Do In This Splendid Role: You will be part of the event operations team delivering memorable events and service across all our events areas. Here’s what you will be expected to do: • Think on your feet to meet clients’ needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude., • Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs., • Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining as a polished and professional appearance., • Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations., • Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being the person who ensures every event is set up for success before the first guest arrives. From conferences and banquets to weddings and special events, you'll play a vital role behind the scenes, ensuring every room is prepared, every detail is in place and every event runs smoothly. As Head Porter, you'll lead the delivery of event set-ups and room changes, support beverage and bar service preparation, and ensure all function spaces, public areas and back-of-house areas are maintained to the highest standards. No two days are the same, so you'll need a hands-on approach, strong organisational skills and the ability to adapt quickly to changing priorities. We're looking for someone who takes pride in getting the details right and enjoys working as part of a team to create exceptional guest experiences. With a keen eye for detail, a proactive mindset and a commitment to high standards, you'll help ensure every event is delivered seamlessly, leaving a lasting impression on our guests and clients. Key Responsibilities You will be part of the event operations team delivering memorable events and service across all our areas. Here’s what you will be expected to do: • Review and understand Banquet Event Orders (BEOs) to ensure accurate event preparation and execution., • Coordinate set-ups for function areas, ensuring all bar equipment, beverages, and supplies are ready for service., • Maintain cleanliness, organisation, and proper storage of inventory and equipment before and after events., • Work collaboratively with the banquet and events team to deliver smooth, efficient event operations., • Communicate effectively with Managers regarding guest requests, challenges, or service updates., • Lead by example, upholding high standards of service, safety, hygiene, and professional presentation. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - We take pride in our work and believe that enjoying the journey is just as important as the destination. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being at the heart of keeping our property running smoothly — creating safe, efficient, and well‑maintained spaces that allow our guests and teams to thrive every day. As Maintenance Manager, you’ll lead our maintenance operations with confidence and care, ensuring every piece of equipment, system, and facility performs at its best. You’ll guide a high‑performing team, respond quickly to challenges, and maintain the standards that keep our environment welcoming, reliable, and safe. What You Will Do In This Splendid Role: • Lead and coach the maintenance team, • Manage preventive and corrective maintenance, • Oversee equipment upgrades and repairs, • Troubleshoot using control systems and technical diagrams, • Ensure safety compliance and maintain accurate records, • Liaise with Hotel Management and staff to carry out required painting, redecoration and general maintenance duties, • Carry out all administrative work related to maintenance operations, ensuring all jobs are accurately logged from request through to completion What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who values transparency, communication, and teamwork., • Nimble - You anticipate challenges, make informed decisions fast, and adapt strategies to keep operations running smoothly., • Brilliant - You bring technical expertise, strategic insight, and a passion for continuous improvement., • Honest - You’re someone who leads with integrity and accountability. Agility defines how we lead. We plan ahead, adapt quickly, and always put people at the heart of what we do. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Four Points Flex by Sheraton - London Euston Splendid Hospitality Group opened the UK’s first Four Points Flex by Sheraton in 2024 following a £50 million investment. The Art Deco inspired building is located in a prime location within walking distance of Euston, Kings Cross & St Pancras International stations. 201 cosy guest rooms with a modern feel and stylish, nature- inspired decor, as well as a bustling restaurant, bar and an onsite Caffé Nero.

As a Kitchen Porter, you’ll be at the heart of keeping everything running smoothly behind the scenes. Your role is key to ensuring the kitchen operates efficiently, supporting the team so they can deliver the highest standards of service to our guests. From keeping crockery, cutlery, pots, and pans in constant supply to maintaining cleaning schedules and reporting any hygiene or safety concerns, your work makes every service possible. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Ensuring continuous supply of crockery, cutlery, pots and pans for all Food and Beverage outlets., • Ensuring cleaning schedules are completed, and any Food Safety or Health & Safety issues are reported appropriately., • Being responsible for maintaining the required stock levels of cleaning materials as well as the cleanliness of any stock rooms. What Makes You Splendid? We live by our values – and we’d love you to bring them to life every day: • Open - You’ll be part of a team that believes in doing the right thing., • Nimble - Agility is at the heart of how we work. We move fast, adapt quickly, and always keep people at the centre of what we do., • Brilliant - Brilliance means going above and beyond and celebrating the impact we make together., • Honest - We’re looking for someone who values transparency, takes ownership, and builds trust through their actions. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Holiday Inn - London Brentford Lock The Holiday Inn Brentford Lock nestled overlooking the scenic waterways of the Grand Union Canal. This four-star hotel is located in west London and has been created for comfort and style and offers a warm and welcoming service to all guests. The hotel has 6 modern meeting rooms and 134 en-suite bedrooms; it is the first in Europe to have a revolutionary open lobby concept. With good transports link, the hotel can be easily accessed by public transport. Brentford train station is about 10 minutes' walk to the hotel. Our employees have been playing a tremendous part in the hotel and our team success, from our employee engagement being above 89%.

As a Guest Relations Manager, you’ll be at the heart of creating memorable experiences for every guest who walks through our doors. From the very first interaction to the moment they leave, you’ll ensure each guest feels truly valued and cared for. Working closely with our wider team, you’ll help deliver a seamless service that feels effortless, while always looking for ways to elevate the guest experience even further. What You Will Do In This Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Be the primary point of contact for guest inquiries, requests, and feedback, handling each with professionalism and genuine care., • Foster guest satisfaction and loyalty by creating a warm and welcoming atmosphere where every guest feels special and well cared for., • Resolve guest concerns quickly and proactively, always aiming to exceed expectations., • Work collaboratively with all departments to ensure smooth, five-star service at every stage of the guest journey., • Continuously look for opportunities to enhance the guest experience and bring fresh ideas to improve service delivery. What Makes You Splendid? We live by our values – and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re a nimble organisation our independence empowers us to make bold decisions quickly and create meaningful change., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve. Bring your personality, positivity and passion for people and we’ll give you the training and support to shine. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one. As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable. No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly. We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out. What You Will Do In This Splendid Role: As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing: • Using your approachable personality to build great connections with guests., • Demonstrating your confidence in handling check-ins, bookings and guest requests., • You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay., • You will be part of a great team, always happy to help wherever needed. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

As a member of our Food & Beverage team, you will be attentive to the guests’ needs from the moment they arrive, make recommendations and serve accurately and efficiently. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences. What You Will Do In This Splendid Role: You will be part of the Bar team supporting each other to consistently deliver memorable moments, create a warm and welcoming atmosphere for greater guest experience. Here’s what you will be expected to do: • Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations., • To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the outlet, and to know where to find all the information., • To be aware of all F&B Promotions in place in the Hotel and to communicate them to guests when appropriate., • Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards., • Encourage the highest standards across all areas (customer service, hygiene, health and safety) What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Imagine leading a team that creates memorable dining experiences for every guest. Whether it's a busy breakfast service, a relaxed evening meal or a special event, you'll help set the tone by ensuring exceptional service, supporting your colleagues and keeping operations running smoothly. As a Food & Beverage Team Leader, you'll play a key role in the day-to-day operation of our Food & Beverage outlets, providing hands-on support and maintaining a visible presence on the floor to ensure guests receive outstanding service at all times. You'll lead by example, motivating and guiding the team while ensuring service standards, presentation and guest satisfaction remain consistently high. Working closely with the Food & Beverage Assistant Manager and Food & Beverage Manager, you'll support team training and development, help implement operational procedures and contribute to creating a positive, high-performing team culture. We're looking for someone who brings energy, leadership and a passion for hospitality, with the confidence to make decisions, solve problems and inspire others to deliver exceptional guest experiences every day. What You Will Do In This Splendid Role: When working as a Food & Beverage Team Leader you will be the person in charge for the guest journey during our guest’s time in F&B outlets. Here’s what you will be expected to do: • Demonstrate a thorough understanding of all menu items provided and identifying opportunities for up-selling and promoting when appropriate, • To always maintain the highest standards of service and quality, leading by example., • Liaise with all team members and the kitchen to ensure swift and efficient food and drink service to the tables., • Encourage team commitment and spirit, motivate team members and ensure the team receive adequate briefings., • Demonstrate the highest guest focus & ensure individual guest requirements are understood & met by yourself and the team, • Contribute ideas/suggestions to improve standards & procedures to enable service excellence What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - If you’re someone who enjoys solving problems quickly and creatively, you’ll fit right in., • Brilliant - We’re looking for someone who’s passionate about doing great work and always looking for ways to improve., • Honest - If you’re someone who leads with integrity and communicates openly, you’ll thrive here. We take pride in our work and believe that enjoying the journey is just as important as the destination. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Yard Sale Pizza is on the search for a Second Pizza Chef to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our 12th Yard Sale Pizza in North London's Tufnell Park in April 2024. Bringing our award-winning handmade, hand-delivered pizzas to this stunning neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with seats for dine-in customers. What will I be doing? • Ensuring the kitchen service is running smoothly., • Leading shifts and taking ownership in the absence of the Head Chef., • Adhering to the highest standards, including cleanliness and organising deep cleans., • Training the team alongside the Head Chef., • Completing all prep as required and taking responsibility for your workstation., • Work collaboratively in a team alongside the wider team. What are we looking for? • Someone with previous experience stretching, baking and making dough in a fast-paced environment., • Someone with a good command of English., • An excellent communicator who enjoys being part of a team!, • Someone who is willing to work weekends. What's on offer: • Working with a fantastic team in a fun environment, • A brilliant work/life balance so you won't be working super-late!, • There's loads of opportunities to progress to a Head Chef role as we have really ambitious expansion plans!, • A competitive hourly rate including bonuses., • Full time hours - around 40 hours per week with all overtime paid for., • Loyalty incentive - extra 50p per hour paid after 1 years continuous service, • Holiday paid in days off or in cash., • Training & career progression - we have excellent learning and development opportunities!, • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Fun staff parties - we close the shops so we are all able to join together!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP

Passionate about five-star service? We’re looking for a dynamic and hands-on Assistant Restaurant Manager to help lead our restaurant. You’ll support the Restaurant Manager in running day-to-day operations, driving service standards, leading the floor, and inspiring a team to deliver seamless, exceptional guest experiences. What you will do in this Splendid Role: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities What Makes you Splendid: Our team are the heart and soul of all we do. Here’s what you’ll be up to: • Supporting the management of restaurant operations during service, • Leading and motivating a front-of-house team with confidence and energy, • Upholding five-star service standards in a lively, upscale setting, • Assisting with staff training, scheduling, and performance management, • Monitoring guest satisfaction, operational flow, and revenue opportunities Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Walthamstow – set in a beautiful old glass factory – opened in January 2017 and was our first shop with an actual yard (well, we say 'yard', its more of a deck!). Our biggest shop to date, Walthamstow is a real hit E17ers, serving up our infamous pizza for dine-in, takeaway and delivery. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Imagine being the friendly face that creates memorable first and last impressions for every guest who walks through our doors. As a Concierge – Luggage Porter, you'll play a key role in delivering a warm welcome and ensuring every arrival and departure runs smoothly. Working as part of our Concierge team, you'll provide professional assistance with luggage, escort guests to their rooms, and help ensure every guest enjoys a seamless and memorable stay. You'll also support guests with local recommendations, answer questions about the hotel and surrounding area, and work closely with colleagues across the hotel to deliver exceptional service at every opportunity. If you enjoy meeting new people, take pride in going the extra mile and thrive in a role where no two days are the same, we'd love to welcome you to our team. What You Will Do In This Splendid Role: You will be part of the concierge team supporting the front office team memorable experience as soon as they arrive, until they depart. Here’s what you will be expected to do: • Delivery and collection of guests luggage, long and short term storage of luggage assisting the doorperson., • Ensuring the cleanliness and security of the lobby area., • Ensure every guest leaving the hotel has all they need for their onward journey including assisting with taxis, providing directions and assisting with luggage., • Answer guest queries relating to the local area, travel arrangements and other facilities within and outside the hotel., • Managing the valet parking and taking care of guest’s cars when needed, • Assist with other departments where necessary. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You’re someone who takes pride in your craft and thrives on making a difference., • Honest - You’ll be part of a team that believes in doing the right thing. We believe trust is earned through integrity. When we make a commitment, we stand by it because that’s how we’d expect to be treated. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again