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  • Clinic coordinator
    Clinic coordinator
    20 days ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

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  • Head Chef
    Head Chef
    2 months ago
    £16–£18 hourly
    Full-time
    Stanmore

    Are you a culinary visionary with a passion for leadership and soul-satisfying food? We are looking for an inspiring Head Chef to lead our kitchen and help Coco reach new heights! As the heartbeat of our back-of-house, you’ll be responsible for maintaining our high standards and keeping the kitchen fire burning bright. What You’ll Do: • Lead the Line: Oversee daily kitchen operations, ensuring every plate that leaves the pass is perfect., • Menu Mastermind: Work on seasonal menu development and daily specials that keep our guests coming back., • Kitchen Captain: Mentor, train, and inspire a talented kitchen team to work with precision and speed., • The Bottom Line: Manage inventory, food costs, and supplier relationships to ensure the kitchen is as efficient as it is creative., • Proven Leader: Extensive experience in a senior kitchen role within a fast-paced environment., • Cool Under Fire: You thrive during a busy service and lead by example, never losing your "zen.", • Creative Flair: A deep understanding of flavours, presentation, and culinary trends., • Competitive Salary: £35k – £45k (dependent on experience) + performance bonuses., • Creative Freedom: A real voice in the direction of our menu and kitchen culture., • The Coco Perks: Complimentary staff meals, uniform allowance, and team social events., • Growth: A seat at the table in a rapidly growing business.

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