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Digital Experience Specialist Hybrid 2 days a week in Preston Salary £35k-£40k DOE About the Role We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high-quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint. You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user-focused. With strong analytical ability, youll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UKs leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: • Competitive salary DOE., • 25 days holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to buy and sell leave., • Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions., • Access to Health or Dental Plan., • Access to our Enhanced Employee Assistance Programme for when you or your family might need some support., • Access to our bespoke Reward Discount Scheme Your Perk Site., • Opportunities to attend Wellbeing webinars and social events., • Daily free fruit and snacks available to you in our office., • Deliver digital communication improvements that enhance member experience and support business objectives., • Manage CMS workflows and ensure content meets accessibility, compliance and brand standards., • Use Agile tools such as Planner and DevOps to support project delivery., • Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity., • Support and update LPPA websites and portals using WordPress and Umbraco., • Create and optimise digital content for search, engagement and AI-driven platforms., • Use analytics tools to assess user behaviour and make data-driven recommendations., • Plan and deliver email marketing campaigns, including A/B testing and automation., • Experienced in managing CMS platforms such as WordPress or Umbraco., • Strong analytical skills with the ability to turn data into actionable insights., • Working knowledge of UX principles and familiarity with front-end technologies., • Highly organised, proactive, and able to manage multiple priorities., • Creative problem-solver with a forward-thinking approach and interest in AI tools., • Strong stakeholder and communication skills, with excellent attention to detail., • Doing the right thing, • Forward thinking, • Working together, • Committed to excellence JBRP1_UKTJ

Introduction Complex Care Professionals Ltd is seeking a dynamic and dedicated Registered manager with a passion for delivering high quality care. It aims to recruit an inspirational leader who will bring energy, vision and strong management experience to this vital role. Supported by the Senior Management team for strategic guidance, the Registered Manager will oversee office and care staff in all day-to-day affairs and will help develop the longer-term ambitions of this thriving business. Job purpose Purpose of the role to oversee the day-to-day delivery of high-quality dignified homecare services promoting respect, equality and the independence of our clients. The Registered Manager is directly accountable to the Director and to the Care Quality Commission. You will be working closely with the Area Manager, and Strategy and Compliance Manager The Registered manager is to: • Lead Complex Care Professionals office and care staff in providing an exceptional quality of service to its clients, • Implement the formal business objectives developed in liaison with the Directors, • Day to day care management, • Quality control, • Administration, • Line manager responsibilities, • Represent Complex Care Professionals in the public arena, • Meet all regulatory requirements Provide leadership and direction to staff, in order that they deliver a quality care service that both supports clients and ensures carers are well managed and controlled. Maintain and improve Complex Care Professionals internal operations so that processes and systems are clear, positive and efficiently carried out. Ensure that staff rota is fully maintained to ensure continuous service delivery. Oversee and participate in the provision of on call services to staff and clients. Regularly review and develop policies and procedures to reflect changes and to keep abreast of current legislation. Leading and managing staff - Interview prospective care worker candidates and coordinate inductions for new staff - Manage and coordinate training for all staff in collaboration with senior management - Manage staffing levels to ensure sufficient numbers of suitably qualified staff - Effectively manage your staff providing information, guidance and on-going supervision - Implement the Company policies in relation to absence, disciplinary and grievance matters - Ensure all emergency on-call issues are dealt with effectively including covering visits either directly or indirectly when care workers are sick or unexpectedly absent at short notice - Take an equal share of the on-call responsibilities during evenings and weekends (for additional payment Quality control Continually evaluate the quality of service provided in the office and in the homes of clients. In doing so, enhance the systems used to gauge this quality, developing key performance indicators that in turn will support Complex Care Professionals business objectives. Measure and report performance against the agreed indicators, in order to support and guide staff to continuously improve. Utilise these results to highlight successful outcomes and influence policy decisions. Administration Ensure efficient recording and reporting arrangements are in place to enable the effective management of all aspects of the business. Provide financial oversight of daily expenses and ensuring projects are within agreed budgets. Verify the care information that determines client invoices and staff payroll is accurate and timely. Provide a system of checks to minimise the possibility of financial abuse for those clients most at risk. Line management and responsibilities Identify and develop staff roles and responsibilities within the team structures to underpin the operational development. Encourage individuals and teams to find their own solutions and to take responsibility for their work. Form a cohesive unit with shared values and direction. Assess the office staff through a formal appraisal system at 6-monthly intervals. Guide their personal and professional development, organise team and office-wide training where appropriate and be responsible for staff discipline Maintain knowledge and practice of all statutory procedures. Represent Complex Care Professionals in the public arena Represent the company as required by attending meetings, conferences and networking opportunities to promote and raise awareness of services delivered by Complex Care Professionals. Establish effective relationships with key external stakeholders, including relevant professional bodies and the statutory regulators Be the professional focus for Complex Care Professionals services, in particular as regards client enquiries and visitors to the office including care workers. Uphold the highest ethical standards, observe confidentiality, exercise discretion and maintain the ethos of the company. Ensure Complex Care Professionals remains at the forefront of community care services in the area, taking responsibility for the quality and effectiveness of outgoing communications and marketing material. Meet all regulatory requirements Apply to the CQC for approval as Complex Care Professionals Official Registered Manager taking responsibility for the regulatory tasks this entails, including such matters as the protection of vulnerable adults, risk assessments and the reporting of incidents. If not already held, undertake the required qualification to act as Registered Manager within an agreed timeframe. Undertake training and development to keep up to date with the law, best practice and changes in company policy, CQC regulations and government legislation. Apply this knowledge to day-to-day management and delivery of care Ensure compliance with the CQC regulations Develop the business Act as the focal point to gather relevant information and trends from all areas of the business, starting with clients and carers and including external sources and previous experience. Play a key role through regular communication in developing and maintaining a current business plan, in conjunction with the Directors. Take responsibility for the delivery of the agreed business objectives. Ensure that the business plan and its objectives are understood, delivered and monitored the by relevant team personnel. Participate in the growth and development of the business. Work with the senior management team to achieve sales targets and deliver within budge Person specification Skills, knowledge, experience and personal qualities required Skills: You need to be... • Energetic, enthusiastic and highly motivated, • Able to work effectively under pressure while managing a wide-ranging workload, • Able to organise, enthuse and lead staff effectively, • A great communicator with excellent presentation skills, • Able to develop new business and manage budgets, • Someone with entrepreneurial attributes and good business awareness, • A recognised management qualification (ie NVQ5 and/or a relevant social work/nursing qualification)* or work towards in relevant set time frame, • Management experience, • Successful experience of assessing and developing staff, • Experience of working with care planning and rotas, • Experience of managing a customer orientated service, • Experience of managing budgets and financial information, • A people person, with leadership qualities, • Able to motivate and utilise the strengths of others, • A creative thinker with a positive approach who is responsive to change, • A highly motivated self-starter, • A task-orientated achiever able to retain a sense of perspective JBRP1_UKTJ

WHO WE ARE: VVB delivers sustainable mechanical, electrical and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility. Our approach to projects always takes into account the best interests of our clients, our people and our environment. VVB Website - At VVB, our CORE values shape our behaviour and are apparent in everything we do. Not only are these values central to the entire VVB ethos, but each letter also represents a pillar of our company vision. CORE Values – C – Care & Collaboration O – Opportunity & Ownership R – Responsibility & Respect E – Excellence & End Result Focus WHAT WE OFFER: • Competitive salaries and yearly appraisals, • Travel expenses to locations outside of your contracted location, • Perkbox giving you 24/7 access to perks, benefits, discounts and wellbeing tools, • 3 x Life Assurance covered under the VVB Group Life Assurance scheme, provided by Canada Life, • Private Medical Insurance scheme, provided by BUPA, inclusive of an online private GP, • Pension scheme (4% ER and 5% EE) The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. WHAT WE ARE RECRUITING FOR: SENIOR DESIGN MANAGER (MEP) As a Design Manager, you will be a senior member of the team and will be required to support the Associate Director, who leads the MEPHFC team. You will lead and manage Engineers and be responsible for the production and delivery of MEPHFC designs. We are looking for someone who's dedicated, diligent, and driven, and will take this challenge head on, being an important part of a dynamic team with big ambitions. KEY RESPONSIBILITIES: • Lead and develop a high-performing team with clear vision and direction., • Manage internal/external resources to meet contract and client expectations., • Establish and oversee Technical Assurance processes per industry standards., • Control project programmes, address supply chain delays, and implement mitigations., • Ensure compliance with NR-L2-RSE-02009 through CEM and CRE governance., • Maintain high design standards, fostering a first-time-right culture., • Review designs to mitigate construction risks early., • Oversee engineering team's design outputs per British Standards & Eurocodes (GRIP 1-5 / RIBA 2-5 / ES1-3)., • Ensure 3D design coordination aligns with BIM Standards., • Manage CDM and CSM-REA requirements to minimize risks (ALARP)., • Track design progress and issue meeting minutes., • Handle RFI, TQ, and project communications (EWN, GC)., • Coordinate engineering activities for cost-effective, timely, and quality solutions., • Produce and distribute progress reports and dashboards., • Ensure consistency and compliance of engineering deliverables with industry standards., • Promote sustainable design, digital innovation, and knowledge sharing across projects., • Degree in Electrical/Mechanical Engineering and Engineering Council Professional Registration., • 5-10 years' experience in Engineering/Design Management, with 2+ years in the rail industry., • Proven experience managing multi-disciplinary rail project design and team leadership., • Strong skills in design coordination, integration, and assurance processes., • Ability to solve engineering problems, manage design interfaces, and ensure quality delivery., • Experienced in reviewing DRN comments, WPP, Form C/G/A/B, and other design reviews., • Commercially aware with a clear understanding of project scopes, requirements, and budget., • Effective leadership, mentoring, and team development abilities., • Communication, organisation, and collaboration with clients, stakeholders, and suppliers., • In-depth understanding of MEPHFC systems (technical, design, installation, and maintenance). VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. JBRP1_UKTJ

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