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Company Profile CBRE is a global leader in Facilities Management and workplace services, providing the technical, financial and operational support that keeps buildings running safely, efficiently and sustainably. With a global team of over 70,000 professionals operating across 48 countries, we deliver high‑quality FM solutions for clients in every sector. Job Title: Contract Support - 12 Month Fixed Term Contract CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in London. The Contract Support role is a vital part of any FM contract. Acting as the central coordination point for finance administration, document control and workflow management, you will ensure the contract runs smoothly day‑to‑day. You will manage purchase orders, invoices, compliance documentation and financial reporting, while supporting engineers and the wider operational team to ensure KPIs and PPMs remain fully on track. This role requires strong organisational skills, excellent attention to detail and the ability to work confidently with finance data, systems and engineers. Role Summary: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. Raise, manage and process purchase orders and invoices for the account. Track KPIs, SLAs and PPM performance and liaise with Engineers to ensure tasks are completed on time. Maintain accurate documentation, compliance records and contract files. Respond to finance queries including Accounts Payable, Accounts Receivable and open PO reporting. Support monthly contract review packs, reporting and data consolidation. Check invoice accuracy including coding, margins and billing before submitting to clients. Coordinate subcontractors and ensure all paperwork, inductions and compliance requirements are completed. Assist operational teams with quotes, purchase orders and service delivery queries. Promote a safe working environment and assist with Health & Safety reporting. Act as a primary point of contact for client queries, providing excellent customer service.Experience Required: Experience within a finance, administrative or contract support role (FM experience desirable). Strong understanding of financial processes, invoicing and purchase order workflows. Excellent IT skills, particularly Excel, Word and Outlook. Highly organised with strong attention to detail and accuracy. Confident communicator who can simplify and explain complex information. Strong numerical ability, capable of calculating percentages, margins and mark‑ups. Proactive, reliable and able to work independently and as part of a wider team

CHP Maintenance Engineer Location: UK - Field based (Ideally South London/Kent area) Travel: Nationwide travel with regular overnight stays Job Type: Full-Time (40 hours per week) The Role We are looking for a CHP Maintenance Engineer to join a growing service team, working across the UK on a fleet of Combined Heat & Power (CHP) units ranging from 30kW to 500kW. This is a field-based position combining planned servicing and reactive breakdown response, offering a great balance of independent working and strong technical support from the office team. You will play a key role in ensuring CHP systems operate efficiently, safely, and reliably, while delivering a high level of service to customers. Key Responsibilities Carry out planned preventative maintenance (PPM) and servicing on CHP units Respond to breakdowns and fault finding as first responder on site Diagnose and repair mechanical and electrical faults Produce detailed service and site reports, highlighting actions and improvements Maintain regular communication with the service and technical support teams Provide technical support and guidance to colleagues and customers Build strong relationships with customers and act as a brand ambassador Ensure all work is completed in line with health & safety standards, including RAMS Support training activities for customers and internal teams where required Protect company commercial and warranty interests What You’ll Be Working On CHP units (30kW – 500kW) LTHW heating systems Pumps, inverters, and flow systems LV power generation and distribution systems Engine control systems (e.g. ComAp) BMS-integrated plant and equipment About You Essential Experience Minimum 3 years’ experience in a CHP, generator, or similar engineering role Strong mechanical and electrical fault-finding skills Experience with LV power generation systems Knowledge of control systems (e.g. ComAp) Experience working with LTHW systems, pumps, and heating circuits IT literate (Outlook, Excel, Word + diagnostic software) Full UK driving licence Desirable Skills Experience with: MWM engines Control software such as: Web Supervisor InteliMonitor LiteEdit TEM / TPEM Gas Safe qualification Knowledge of BMS systems (Modbus, BACnet, Profibus) Experience in building services / HVAC / boilers CSCS card IT / networking knowledge Qualifications Essential Mechanical or Electrical Engineering qualification 18th Edition (IEE Wiring Regulations) Desirable MWM training Gas Safe certification Personal Attributes Self-motivated and able to work independently Strong problem-solving ability Flexible and adaptable to a field-based role Excellent communication and customer-facing skills Positive attitude with a strong sense of responsibility Comfortable with high travel and overnight stays

IT Manager - Outside IR35 Location: London (hybrid) VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger. This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one. IT Manager role Key Responsibilities: Act as the main liaison between internal stakeholders and external IT service providers (MSPs) Manage business-as-usual (BAU) IT operations across global offices Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment Handle escalations, approvals, and issue resolution across IT services Coordinate with end users, managing expectations and resolving issues efficiently Execute IT policies and ensure operational compliance IT Manager skills/experience required: Proven experience in an IT Manager role Strong background working with Managed Service Providers (MSPs) Hands-on Technical awareness/capability within a Microsoft environment Experience owning and delivering IT projects Solid understanding of ITIL frameworks, ticketing systems, and escalation processes Excellent stakeholder management and communication skills Ability to operate in a fast-paced, evolving environment The successful IT Manager must be able to work 2 days a week onsite in London. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

As an Allocation Assistant, you'll be the welcoming first point of contact for students and visitors, supporting the full application and room allocation process. This is an exciting opportunity to work in a busy, service-driven environment where no two days are the same - especially during the summer allocation peak. Client Details Our client is a well‑established and highly regarded educational institution based in London. Known for delivering an exceptional student experience, they provide high‑quality residential and support services to a diverse and international student community. You'll be joining a friendly, collaborative team that plays a key role in helping students feel welcome, supported and settled. Description Key Responsibilities: Provide a friendly and efficient front‑of‑house service for visitors, callers and students. Support the full student application, allocation and waiting list process. Assist with contract transfers, reapplications and room moves throughout the year. Manage enquiries via phone, email, post and in person in line with service standards. Maintain accurate records using systems such as StarRez and SharePoint. Deliver reception cover as required. Work calmly and professionally during peak periods with high enquiry volumes. Maintain awareness of wider Housing Services activities to resolve and triage enquiries. Follow and promote all organisational policies, including Dignity at Work and Equal Opportunities. Support general administrative duties as needed by management.Profile Person Specification: Essential: Strong communication and customer service skills Ability to stay calm and organised under pressure High attention to detail and accurate data entry skills Confident using IT systems (e.g., databases, spreadsheets, email) Professional, patient and culturally aware when dealing with diverse audiences Flexible approach to working hours during peak demandDesirable: Experience in a customer‑facing administrative role Familiarity with student accommodation or similar environments Prior use of StarRez (not essential) Job Offer Opportunity to gain university sector experience Supportive team environment with full training provided Varied and people‑focused work Excellent role to develop customer service and administrative skills Central London location

Major IT and Digital have partnered with a leading managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large corporations with a client list that is looking to continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a field based engineer to work on installation, maintenance and migration projects across London and surroundings areas. Ideal Candidate The successful candidate will come from a similar IT field based or ICT engineer environment ideally from a managed services or IT consultancy business. You will have strong technical understanding of dealing with infrastructure, network and cloud technologies and also comfortable working in a client facing within a school environment. You will also be a highly motivated and driven individual with system networks and security knowledge. You will be ‘hands-on’ building, upgrading, and migrating Windows Server environments including migrations to Google for Education, LGFL, and other education-based technologies. Due to nature of this role, you will be required to visit client sites on a weekly basis within London and South East locations. **A car and licence is a must for this role! Skills and responsibilities: • At least 3 years MSP or projects based experience covering the education sector (ideally), • Excellent communication skills and clear reporting to end users, • Microsoft Windows Server 2012 to 2025 management, • Solid understanding of IP networking, VLANs, and wireless deployments, • Microsoft Windows 10 and 11 support, • AD configs and admin including DNS / DHCP, • O365 and SharePoint administration, • Virtualisation Technology Experience including Hyper-V and/or VMware, • 2nd Factor Authentication solutions including Microsoft MFA, • Backup technologies and troubleshooting Desirable skills: Azure SQL Server Intune / Defender for O365 VPN’s Benefits: Travel Expenses (£0.45 per mile) 25 Days Annual Leave Company Pension Scheme Private Health Care Employee Discount Scheme Ongoing Training & Development including industry certifications

Companion Animal (CA) - Zoetis Veterinary Consultant (ZVC) - Cheshire/North West/North Wales Contractor Role 12 Months initial - Must reside within the designated region About Zoetis Zoetis is a leading global animal health company dedicated to discovering, developing, manufacturing, and commercialising a diverse portfolio of animal health medicines, vaccines, and diagnostics to meet the needs of veterinarians, livestock farmers, and companion animal owners. Our vision is for our products, services, and people to be the most valued by animal health customers around the world. Based on over 60 years of experience in delivering quality medicines and vaccines, complemented by diagnostics products and genetic tests, Zoetis supports its offerings with a range of professional services. Zoetis is a $4.2B animal health business, with products sold in 120 countries, employing approximately 9,500 colleagues globally across diverse skills, capabilities, and functions. Our mission is built on a singular focus on animal health to bring customers quality products, services, and a commitment to their businesses. Job Purpose The purpose of this field-based position is to provide scientific and technical support to our customers on the health, diagnostics, and disease control of their animals. The person in this role will work closely with Account Managers (AMs), fellow veterinary colleagues, and the Area Business Manager, using their veterinary expertise to support sales growth and market share gains. Having this role ensures that Zoetis' scientific resources and technical activities create and deliver unparalleled value to our customers, providing a major differentiator, competitive advantage, and contributing to the growth of the business. Core Responsibilities Planning: Align activities to the AMs' account plans, relevant marketing programmes, and management direction. Plan and implement Key Opinion Leaders (KOL) management activities, including KOL identification, profiling in CRM systems, and annual plans for active KOLs in relation to key and future portfolio brands. Manage time effectively to allow for Business Unit support (80% of time). Relationships: Collaborate with AMs to deliver bespoke customer solutions utilising all available resources, including value-add services and Product Managers. Develop mutually beneficial long-term partnerships with customers based on veterinary expertise, respect, and reputation. Offer support, training, and coaching to AMs and colleagues within the business unit to share expertise and add value to customers. Customer Activities: Grow customer product usage using technical and business knowledge; deliver programmes that improve animal health and productivity. Use practice data to identify opportunities and tailor programmes to customer needs. Provide the agreed standard of technical support to customers and respond to queries or complaints quickly and effectively. Undertake diagnostic support as required. Support specific customers in collaboration with AMs, ensuring a constant flow of information and proposing phase 3b/4 studies when necessary. Participate in brand cross-functional teams. Support the National Veterinary Manager(s) and the Northern European cluster team as required. Veterinary Knowledge and Expertise: Use veterinary expertise to inform customers of product technicalities, diagnostic applications, uses, and effects. Share knowledge with AMs and the wider business. Identify opportunities to leverage expertise for commercial gain. Maintain high-level expertise with the evolving portfolio of products, services, pricing, and competition. Compliance: Maintain high standards of business conduct and compliance, adhering to Pharmacovigilance Policy, Global Vet Policy, Zoetis values, travel & expenses policy, and local codes of practice. Deliver technical training and coaching to AMs in a consistent and compliant manner. Work with AMs to keep accurate records of customer activity. Key Skills Clear and effective verbal and written communication skills Strong technical knowledge of products and diseases Ability to simplify and communicate highly technical issues clearly Customer-focused with a strong service orientation Builds successful and effective relationships Commercial awareness and ability to identify opportunities Effective stakeholder management Training & Qualifications Degree in Veterinary Medicine (MRCVS) required Certificate of specialisation in a relevant disease management area desirable but not essential Current passport and valid driving licence IT literate; able to use standard business software and communication tools Experience Recent UK veterinary practice experience is required Experience in a technical role in the animal health industry is desirable but not essential Travel Requirement Medium frequency of travel within the designated region Occasional foreign travel About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com , please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications. Global Job Applicant Privacy Notice TPBN1_UKTJ

Role Details Role/Job Title: Front End Developer (Senior) Work Location: Dublin Hybrid Requirement: Weekly 2 days from ESB Head Office Duration of Assignment: 6 Months Other Working Conditions: Candidate should be based out Ireland, Dublin and not from other locations The Role A Front-End Developer (Senior) is expected to have a deep understanding of front-end technologies such as React JS, HTML, CSS, and JavaScript. They should also have experience collaborating with designers and back-end developers and be able to optimize applications for performance and responsiveness. Your Responsibilities Responsible for the front-end build quality of responsive web sites/mobile apps using React native, HTML, CSS and JavaScript under frameworks like React.js aligning with software development standards. Good understanding of DevOps concept and Azure ADB2C. App deployment experience in iOS and Playstore. Understanding of cloud services like API management (APIM), App service and Azure configurations. Collaborating with designers and back-end developers to ensure the seamless integration of front-end and back-end functionalities. Ensure security by design principles, GDPR and accessibility standards requirements in front end code delivery. Optimizing mobile applications for performance and responsiveness. Conducting code reviews and ensuring front-end code quality and adherence to best practices. Staying up to date with emerging front-end technologies, trends, and best practices. Writing and maintaining technical documentation for front-end code and processes. Participating in UI/UX design discussions and providing input on user experience. Maintain graphic standards and branding throughout the product's interface. Work in an agile DevSecOps environment. Utilize modern frameworks and open-source libraries to transform customer experience. Your Profile Essential Skills / Knowledge / Experience Proven experience as a Mobile Front End Developer. 7+ years of experience in React native, HTML, CSS and JavaScript. Experience in UX/UI. Significant Experience in CI/CD and DevSecOps platforms. Experience in Cloud Technologies and Platforms e.g., Azure. Experience in secure software design and software security best practice and guidelines. Experience with a wide range of IT environments, platforms, and applications. Good Analytical and Problem-solving skills. Excellent customer facing skills. IT Qualification - Degree or equivalent work experience. TPBN1_UKTJ

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. The role offers numerous opportunities for growth within a company that values individuality and invests in its employees. Your hard work will be recognised and rewarded, making it an excellent chance to advance in a supportive setting. Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Please note: This role is contracted to 44 weeks per year Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Crafting eye-catching food and counter displays that draw customers in Proudly representing Chartwells and and embodying our positive brand image Handling transactions with ease and operating the cash register efficiently Upholding the highest standards of Food Handling & Hygiene Ensuring a safe and healthy work environment by adhering to Health & Safety regulations Our ideal Catering Assistant will: Bring a positive, can-do attitude to everything you do Show genuine passion for delivering exceptional customer service Excel as a supportive and collaborative team player Embrace the excitement of thriving under pressure Demonstrate impeccable time management and reliability Prioritise safety in every task you undertake Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1303/77136001/52796031/BU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Senior Engagement Manager - Analytics Consulting Services (Banking, Fintech & Payments) to join our growing team. We are expanding our analytical consulting services and building a full end‑to‑end advisory capability. Think high-impact analytics manpower, customized solutions, and deep expertise, delivered at scale. You will lead analytics‑driven consulting engagements owning delivery, shaping solutions and serving as a trusted advisor to senior stakeholders. The role blends client leadership, problem‑solving and hands‑on delivery to unlock measurable value. You will operate independently of our data products business while leveraging TU assets where appropriate, ensuring objective advice and outcomes. Day to Day You'll Be: Client leadership & delivery ownership Serve as primary client contact; manage senior stakeholders and steer decision‑making Own delivery from problem framing to value realisation-hypothesis design, analytical approach, execution oversight and insight‑to‑action plans Orchestrate onshore/offshore teams; establish cadence, risk/issue management and quality controls Business development & commercial growth Lead opportunity creation and conversion: discovery, proposal and pitch development and statement of works Drive go-to-market strategy including, commercials, pricing, packaging, and partnerships Own pipeline health, win plans and account growth Analytics solutioning Shape the analytical approach across data extraction, modelling, experiment design, business analytics and visualization; ensure solutions are explainable and production‑viable Connect insights into P&L: growth, risk, fraud, collections & recoveries, pricing/optimisation and customer experience Consulting toolkit & IP Develop and maintain proposal shells, pitch narratives, case libraries, scoping templates, estimation models, delivery playbooks and quality gates Capture project IP (reusable assets/accelerators) and codify into repeatable offerings; drive knowledge‑sharing across the practice Team leadership & practice building Support practice head in bringing top talent across data science, consulting, and delivery roles Shape analysts into high performers via. mentoring, and skill development Collaborate with global teams to ensure consistent quality and knowledge sharing Build delivery systems - delivery processes, quality controls, client engagement models Essential Skills & Experience: Track record years of experience in analytics / consulting (incl. 5+ in financial services), leading multi‑stakeholder programs for UK banking/fintech/payments-preferably with card issuer exposure. Outstanding track record of shaping business outcomes via. data-driven solutions. Strong foundation in credit risk, regulatory frameworks, and portfolio management. Proficient in analytical tools and techniques Understand how to win trust, deliver value, and build long-term partnerships. Excellent communication and executive presence; comfortable with C‑suite. Demonstrated thought leadership and worked in global delivery set-ups. Commercially astute: pricing, margin management and account growth. Familiarity with modern data stacks (SQL/Python/cloud) and visualization tools is a plus. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Manager, Analytics Consulting

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are looking for a proactive and reliable Multi Skilled Operative to join our dynamic renewables team. This operative is expected to have excellent organisational skills, strong problem-solving abilities, and the capacity to work independently even in a high-pressure environment. Overview of Role: The primary responsibility of the Multi Skilled Operative is to handle minor repair and maintenance jobs across various areas of specialization including plastering, minor electric, and carpentry. The individual will also be tasked with carrying out pre-planned maintenance and reactive repairs, as well as engaging in productive communication with clients. Key Responsibilities: Carrying out service and maintenance works on a variety of renewables, domestic and commercial properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. It is important that we complete all the appropriate criminal and reference checks before you start working with us. The Individual: Proven experience in a similar role and field Strong communication and relationship-building skills Highly organised and able to manage multiple tasks Reliable, punctual and a team player Driving Licence What We Offer: Company vehicle and fuel card Uniform & mobile device Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice Programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

Your new company A high-profile Central Government Client managing the UK's Import/Export and Trade Your new role Data & AI Product Manager - SC Cleared What you'll need to succeed We are looking for an experienced Data & AI Product Manager who is SC Cleared or SC Clearable, to support the client in their journey to ensuring Digital Product and Processes are fit for purpose for future Government AI and Data needs/deliverables. The role requires SC Clearance, only candidates with ACTIVE SC or SC CLEARABLE backgrounds can be considered. Core Requirements: Experienced IT Product Manager Understanding of the latest AI and Data Technologies and how they can support efficiencies across the estate Thought-Leadership across a team of Service Owners in influencing the work of AI and Data supporting the organisation's needsYour duties and responsibilities include: Developing product strategies and roadmaps that align with company goals Working closely with the development team to design, build, and rollout new products Overseeing all stages of product development, from initial concept to product release Conducting market research to identify customer needs and market trends Collaborating with various stakeholders, including marketing teams, to develop effective go-to-market strategies Defining and monitoring key performance indicators to evaluate the product's success Resolving any issues that arise during the product development process Coordinating with the sales and customer service teams to ensure the product meets customer expectations Regularly reviewing and updating the product portfolio to ensure it remains competitiveWhat you'll get in return This is an excellent role for anyone with an affinity/drive in implementing what we know about AI and Data today and how it can make businesses and processes more efficient within the current available estate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Client Relationship Manager Location: London field based role (one day based in head ooffice) Salary: £45,000 - £65,000 + Car/Car Allowance + 20% Bonus (with overachievement escalators) Industry: Waste Management, Environmental Services, Construction Supply Chain Overview Stafforce are hiring for a leading provider in the waste management and recycling sector, delivering reliable environmental solutions to commercial clients across London and the Southeast. The organisation is known for its focus on operational excellence, sustainability, and long-term client partnerships that support compliance, efficiency, and environmental performance. The Role The Client Relationship Manager, responsible for managing an established portfolio of 60-70 commercial accounts, collectively valued between £4-5 million annually. This role is not focused on cold new business. Instead, it centres on relationship management, portfolio development, and strategic growth, with a 20% annual revenue uplift target. Success in this position relies on being highly visible to clients, visiting sites across London, attending head offices, building relationships, and positioning the company as the first choice for all waste and environmental service requirements. This is a London-focused field role with an expectation of attending the Belvedere office at least once a week for team meetings and planning. Key Responsibilities Manage and grow a defined portfolio of existing commercial waste accounts. Identify cross-sell and upsell opportunities across waste streams and services. Build strong client relationships through site visits, office meetings, and continuous engagement. Proactively generate additional revenue opportunities through networking and client partnerships. Develop structured growth plans and conduct regular account reviews. Maintain high service standards by working closely with operations and customer service teams. Negotiate commercially sound agreements that protect margin and meet client needs. Maintain accurate CRM records, pipeline activity, forecasting, and sales reporting. Deliver against revenue, retention, and portfolio performance targets. Performance Metrics Year-on-year portfolio growth (20% baseline). Net new business won from existing relationships. Cross-service penetration across the portfolio. Client retention and renewal rates. Pipeline accuracy and conversion effectiveness. Person Specification Proven background in B2B account management or business development. Strong relationship builder with excellent communication and stakeholder engagement skills. Experience in waste management, construction, plant hire, logistics, environmental services, or similar sectors preferred. Commercially minded with a focus on revenue delivery and margin protection. Organised, proactive, and capable of managing multiple accounts simultaneously. Full UK driving licence required. What's on Offer Competitive salary between £45,000-£65,000 (dependant on experience). Car or car allowance. 20% performance bonus, with additional accelerators for exceeding targets. Autonomy to drive your portfolio performance. Supportive leadership and clear progression opportunities. The chance to play a pivotal role in a growing commercial function.If this suits you please apply with your cv today. S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

We are currently recruiting for an experienced Benefits Service Manager to lead the delivery of a high-performing Revenues and Benefits service within a busy local authority environment. This is a key leadership role responsible for managing the administration of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and associated support schemes, ensuring services are delivered efficiently, compliantly and in line with corporate objectives. The successful candidate will oversee operational performance, lead large processing teams and drive service improvements through effective performance management, legislative implementation and the use of emerging technology. The Role ·Lead the day-to-day operation and performance of the Benefits service, ensuring efficient administration of Housing Benefit, Council Tax Reduction, Single Support Grant schemes and Discretionary Housing Payments. ·Manage a large operational team including delivery managers, quality managers and assessment officers. ·Drive service performance to achieve and maintain top quartile performance across accuracy, speed and quality of benefit administration. ·Monitor team performance, throughput and accuracy, implementing training and targeted interventions where required. ·Ensure services operate fully in line with benefits legislation, regulations and corporate objectives. ·Lead the implementation of new legislation, policy changes and system developments, ensuring minimal disruption to services. ·Manage and monitor the Discretionary Housing Payment budget and support homelessness prevention initiatives. ·Work closely with internal departments including Housing, Revenues, Adult Social Care and Customer Services to deliver a joined-up service. ·Represent the council at appeals, tribunals and court proceedings where required. ·Produce performance reports, statistical analysis and management information to support senior decision making. ·Lead continuous service improvement initiatives, including exploring emerging technology to improve customer outcomes. ·Deputise for the Service Group Manager for Revenues and Benefits where required. Key Requirements ·Extensive experience managing a Benefits or Revenues & Benefits service within a local authority environment. ·Excellent knowledge of Housing Benefit, Council Tax Reduction and associated benefits legislation, including subsidy rules and appeals processes. ·Experience leading and motivating large operational teams and managing service performance. ·Strong experience implementing legislative and policy changes within a benefits service. ·Proven ability to analyse data, manage budgets and drive service improvements. ·Excellent communication skills with experience presenting reports to senior management and stakeholders. ·Strong organisational and time management skills with the ability to manage competing priorities. ·Commitment to delivering high-quality, customer-focused services. ·Knowledge of benefits IT systems and workflow management platforms. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Revenues and Benefits, Benefits Management and Welfare Services throughout the UK. Even if you are happy in your current role, we welcome calls from Benefits Service Managers, Revenues & Benefits Managers, Benefits Team Leaders and Senior Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us

Carpenter Multi Location: North London Contract: Temp to Perm Hours: Monday to Friday, 42.5 hours per week Rate: £21.40 per hour (CIS) Perks: Van & Fuel Card Provided Weekly Pay Van Stock Supplied About the Role:Build Recruitment is currently looking for an experienced Carpenter Multi-Trader to join our client’s reactive maintenance team. This is an excellent opportunity to work in occupied domestic properties, carrying out a range of carpentry repairs and associated general maintenance tasks. Key Responsibilities: Complete a variety of carpentry repairs in domestic and social housing settings Carry out secondary trade work to a competent standard (e.g., basic plumbing, patch plastering, tiling) Ensure all works are completed to a high standard with minimal disruption to residents Deliver outstanding customer service during all visits Requirements: NVQ or City & Guilds L2 in Carpentry or relevant qualification Proven experience working in social housing, council, or domestic repairs Strong customer service and communication skills Full UK Driving Licence Ability to carry out secondary trades (desirable) What’s in it for you? Weekly pay Company van & fuel card (business use only) Temp-to-perm progression Interested? To apply, send your CV to (url removed) or call Kiera on (phone number removed) for more details

Are you an ambitious door engineer looking for a new opportunity to join a rapidly growing nationwide company this could be an opportunity for you. I am looking for an Automatic door bias engineer with good knowledge on a variety of equipment to work West Midlands area What You’ll Bring ✅ EN16005 certification ✅ DHF Level 2 Award in Industrial & Grage Door Safety or Automated Gate & Traffic Barrier Safety ✅ Strong Health & Safety awareness ✅ Great communication and customer service skills ✅ Basic IT knowledge – Outlook & job management systems (training provided) What’s In It for You ⭐ New or nearly new company vehicle ⭐ Option for private use of the company vehicle (subject to HMRC deductions) ⭐ Death in Service insurance – peace of mind for your family ⭐ Health Cash Plan – with the option to add family cover ⭐ A company that values your expertise and offers opportunities for growth and progression ⭐ Join a supportive team in a fast-growing, established business that values your expertise Offering a starting salary up to £18.50 DOE this is an exciting opportunity to work Monday to Friday with overtime opportunity’s at weekends Payed door to door 7:30-5:30 5 days a week and be onsite ready to work by 8am daily

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £39,000 | Mainly remote with some London office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will need solid experience providing macOS support on a busy Helpdesk. You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £38,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

ESEL Installer Pay rate: Up to £200/night (outside IR35 dependant on specific project scope) Location: UK-wide Working hours: Primarily night shifts Join our growing dynamic team of ESEL installers! Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: Travel to retail sites across the UK to install ESEL systems. Follow detailed installation plans and scripts for precise setup. Conduct site surveys and verify installation accuracy. Maintain high standards of quality and compliance throughout the process. Represent the company professionally and provide outstanding customer service. Training We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed. What You'll Need We're looking for people who are: Passionate about customer service Interested in hands-on problem-solving Hold a full UK driving licence, have a reliable vehicle and a willingness to travel Able to work night shifts and adapt to flexible schedules No previous experience is required - just a great attitude and a willingness to learn! What's In It for You? Pay: Up to £200/night (outside IR35 subject to project scope) + travel allowance Training: Full training and on-boarding provided Consistent work: Flexible shifts available throughout 2026 Opportunity to work on a high-profile retail technology project. Ready to Apply? Apply today and be part of a team that's transforming the retail experience across the UK! TPBN1_UKTJ

Sales Executive – Architectural Ironmongery Job Title: Sales Executive – Architectural Ironmongery Job Reference Number: (phone number removed) Industry Sector: Sales, Sales Executive, Internal Sales, Sales Representative, Showroom Sales, Trade Sales, Architects, A&D, Designers, Contractor, Sub-Contractors, Trade, End-Users, Retail, Architectural, Ironmongery, Architectural Ironmongery, Window & Doors, Doors, Locks, Access Control, Security, Frame Location: London Remuneration: £28,000 - £35,000neg + Bonus Benefits: Comprehensive benefits package The role of the Sales Executive – Architectural Ironmongery will involve: • Sales Executive vacancy selling a range of architectural ironmongery, hardware, fittings, hinges and related products, • Selling into both trade and retail customers, including contractors and designers, • Responsible for processing of orders from start to finish, • Visit site as required to liaise with clients and site teams, • Deal with customer enquires both by telephone and in person, • Dependant on experience you may be responsible for quotations and schedules, • Prospect and qualify new project leads, • Promote new products, upsell and support special offers, • Provide excellent customer service to clients and building relationships The ideal applicant will be a Sales Executive – Architectural Ironmongery with: • Must have Sales experience within either architectural ironmongery, hardware, doors, access control, windows or a related sector, • Ideally have Sales experience based from a showroom, • Ideally GAI qualified or related (not essential), • Must be commercially aware and, • IT literate and experience, • Excellent literacy and numeracy skills, • Excellent communication skills both verbal and written Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction Sales Vacancies and Specification Sales positions within: Industry Sector: Sales, Sales Executive, Internal Sales, Sales Representative, Showroom Sales, Trade Sales, Architects, A&D, Designers, Contractor, Sub-Contractors, Trade, End-Users, Retail, Ironmongery, Architectural Ironmongery, Window & Doors, Doors, Locks, Access Control, Security, Frame

HGV Technician (Nights) Sherburn in Elmet Mon-Fri OR Mon-Thurs £21.46 p/h NMS are partnered with a leading fleet management company, who are looking for a HGV Technician to complete their team at their facility in Sherburn in Elmet. The contract they hold enables them to provide key truck and trailer maintenance to one of the largest retail chains in the UK. This is a night shift role that offers an excellent opportunity for individuals with a strong background in mechanical and electrical systems, as well as hands-on experience with various tools and equipment. The position involves working in a dynamic environment where safety, efficiency, and customer service are paramount. Please note that this role will involve lone working, so please do not apply if this is unsuitable for you. Responsibilities: Conduct routine inspections and preventative maintenance on a large fleet of trucks and trailers Diagnose faults using schematics and electrical testing equipment Perform various tasks involving fabrication, welding, soldering, and assembly of components Utilise hand tools, power tools, and specialised equipment to carry out repairs and modifications Complete job cards as required, maintaining accurate records of work carried out and parts used Assist with the repair of hydraulic systems and other specialised machinery Ensure all work complies with health and safety regulations and client standards Support the team in diagnosing electrical and mechanical issues efficiently Essential Requirements: Level 3 in Heavy Vehicle Maintenance OR a minimum 5 years experience in a similar heavy vehicle maintenance role Class 1 License Electrical experience combined with mechanical knowledge Competence in reading schematics and technical diagrams Excellent problem-solving skills with a focus on safety and efficiency Desired Requirements: Skilled in fabrication and welding Knowledge of maintenance guidelines for heavy vehicles and plant equipment FLT License The Package: £21.46 p/h for Nights Monday to Thursday/Friday working pattern, no weekends Training provided including IRTEC, LOLER and BPW Excellent benefits including a leading pension scheme, enhanced paternity leave, employee discounts, £1,000 referral bonus & more! Work in a state-of-the-art workshop with modern amenities If you're an experienced HGV Technician who is looking for a new challenge with a business who can help advance their career, then this is the role for you. Apply today or reach out to Rob on 07790827783. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

Field Service Engineer – MFD / Print (Walking role) Location: Central London (Hybrid) Salary: £35,000-£40,000 Job Type: Full-Time, Permanent About Us We are a growing and customer-focused provider of managed print and document solutions, delivering industry-leading MFD (Multi-Functional Device) technology to businesses across the UK. Due to continued expansion, we are looking for a skilled and motivated Field Service Engineer to join our team. The Role As a Field Service Engineer, you will be responsible for the installation, maintenance, and repair of MFDs and print equipment across your assigned region. You will play a key role in ensuring high levels of customer satisfaction through prompt and professional service. Key Responsibilities • Install, service, and maintain MFDs, printers, and associated software, • Diagnose and repair faults on-site and remotely, • Perform routine maintenance and preventative servicing, • Manage service calls efficiently within agreed SLAs, • Provide technical support and training to customers where required, • Maintain accurate service records and documentation, • Build strong relationships with clients and represent the company professionally Requirements • Proven experience as a Field Service Engineer within the MFD / print industry, • Strong knowledge of Ricoh products is essential and any Papercut exposure would advantageous, • Excellent fault-finding and diagnostic skills, • Strong IT/networking knowledge (TCP/IP, scanning, print drivers), • Full UK driving licence, • Strong communication and customer service skills Desirable Skills • Manufacturer accreditations or certifications, • Experience with print management software (e.g. PaperCut, Equitrac), • Basic knowledge of Windows server environments What We Offer • Competitive salary with performance-based bonus, • Zone 1-6 travel card, • Company laptop, mobile phone and tools supplied, • Ongoing training and manufacturer certifications, • Career progression opportunities within a growing business with a family feel, • Pension scheme with progressive holiday allowance Apply Now If you are a motivated engineer looking to join a forward-thinking company in the print, IT, Telecoms and document solutions industry, we’d love to hear from you. Apply today by submitting your CV or contact us for more information

Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer‑focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well‑managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes.Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support.Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign‑ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters.Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required.Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents’ groups, care providers, and local organisations.Essential Qualifications & Experience GCSE/O‑Level, NVQ Level 3, or equivalent experience. Experience in a customer‑facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately.Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer‑care ethos and commitment to delivering high‑quality services. Problem-solver with good judgement and decision-making ability. Self‑motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career

Security Officer - London | £33,567.00 + bonus, private healthcare, and standout on-site benefits We're recruiting for a professional Security Officer to join a prestigious residential estate in London, offering a varied role, excellent facilities, and long-term career development. This is a fantastic opportunity for someone who enjoys a customer-facing environment and takes pride in delivering a high standard of security and service. Why apply / What's in it for you? You'll enjoy a rewarding package designed to support your wellbeing and progression: £33,567.00 per annum plus bonus Your birthday off - fully paid Opportunities for training and development Private Medical Health Cover Free access to an on-site fitness club Pension and Life Assurance Scheme Paid sick leave Key Responsibilities: As a Security Officer, you'll play a key part in maintaining a safe, welcoming environment. Your duties will include: Working closely with Estate Security Officers to keep all security records up to date Ensuring all incidents are reported in line with company and customer procedures Supporting the Estate Security Manager and Team Leaders with best practice and service improvements Completing internal and external patrols across the estate Operating CCTV, access control, and alarm systems in line with SOPs Welcoming and registering contractors attending site What we're looking for: We're looking for a reliable and professional individual with: A valid SIA licence, including CCTV, suitable for rotation guarding and control room duties Experience as a SIA Door Supervisor or Door Supervisor, within a corporate or estate setting At least 2 years' experience in security and customer service within a corporate or estate setting Excellent command of the English language Immaculate presentation and strong communication skills If you're ready to take the next step as a Security Officer in London, within a high-quality residential environment that values professionalism and development, we'd love to hear from you. Apply now and progress your career in London. Job Number │ (phone number removed) / INDFOH Location │ London Role │ Security Officer Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

WFH, fully remote This unique property management software and real estate investment solutions firm, located in London, are looking for an analytical, enthusiastic Application Support Consultant who has at least one year of experience supporting external clients or end users on Yardi Voyager property management software. They are happy to look at all levels of Yardi Application Support - senior support up to £60k, or junior level from £40k upwards. If you have supported Yardi software, it's worth getting in touch with us. This role is fully remote, they do have an office in central London and you are welcome to do the occasional day in the office. Their clients are some of the largest and most profitable property investment companies globally, and they are looking for the very best standard of support services. You will be part of the Yardi application support team dealing with support tickets and queries and providing telephone, email and remote support for real estate and property investment clients. They are a Yardi consultancy and do both Commercial and residential. You will be looking at, analysing and troubleshooting customer support enquiries, and coming up with solutions, de-bugging the software and documenting results. Skills and knowledge: Minimum of one year supporting Yardi property management software Strong application support experience Analytical thinker Properly document Yardi client support requests and resolutions in the ticketing system Prioritise and route client requests to other internal and external resources Able to assess and resolve Yardi related issues, determine if a Yardi problem is systemic in nature and react accordingly Superb interpersonal skills and customer service Track record of working form home.Our client delivers world-class Yardi implementation and support services and technology solutions, to a prestigious range of global clients. It is a great place to work with superb team spirit and an excellent career path. Please apply and I'll read your CV, thanks Jake

Role: Network Engineer Location: London (on-site with flexibility for out-of-hours work) Salary: £50,000–£70,000 + bonus + benefits Benefits: Share plan, private healthcare, enhanced leave, pension, wellbeing support Our client, a leading organisation in the telecommunications and IT services sector, is hiring a Network Engineer to support and evolve its growing network infrastructure. This role offers the opportunity to work on a large-scale, high-performance network while contributing to service excellence and customer satisfaction in a fast-paced environment. What you’ll do Commission, maintain and upgrade network infrastructure Manage network changes and ensure minimal disruption Monitor operational systems and proactively resolve issues Maintain accurate technical documentation Support incident, request and change resolution across the network estate You’ll work closely with internal technical teams and customers to deliver reliable, scalable connectivity and ensure high service standards. What we’re looking for Experience in a service desk or network role within an ISP/MSP environment Strong knowledge of routing, switching and wireless technologies Understanding of TCP/IP, OSI model and MPLS/VPLS Hands-on experience with network monitoring and diagnostics tools Exposure to Juniper or Cisco networking and security technologies The ideal candidate will bring strong troubleshooting skills, a proactive mindset, and a passion for developing their networking expertise in a collaborative, high-performance environment. Why join? Work on a large-scale, cutting-edge network infrastructure Clear progression and ongoing technical development Strong benefits package including healthcare and bonus Supportive, high-performing team culture Apply now to play a key role in delivering reliable, next-generation network services

Job title: Senior Servicing Specialist Location: Remote Salary: £35,000 to £55,000 depending on experience Hours: Monday to Friday 9 am to 5:30 pm Benefits: 25 days annual leave, plus bank holidays; increasing by 1 day per year worked, up to a maximum 30 days Option to buy/sell up to 3 days' holiday Death in Service at 4 x salary (from day one of employment) 5-year, 10-year and 15-year excellent service awards Car parking (limited onsite or, if offsite, cost of parking refunded) Employee Assistance Programme Active charity support (non-mandatory) Monthly mindfulness sessions Complimentary Christmas/summer parties/Team evenings and social events Company BBQs on HQ sun terrace Daily fruit bowl, healthy snacks, and coffee machine/tea Paddleboards for free hire/Office table tennis. Workplace pension schemeAbout the Role of Senior Servicing Specialist: As a Senior Servicing Account Manager, you will take ownership of complex and high-risk loan cases within the servicing function, with a strong focus on arrears management, recoveries, and enforcement. Experience within bridging finance is essential, as you will be working across short-term, fast-paced lending scenarios. You will proactively manage borrowers in arrears or default, working closely with legal representatives, receivers, and third-party stakeholders to deliver the best possible outcomes for the lender. Responsibilities for the position of Senior Servicing Specialist: Service and monitor a portfolio of UK bridging loans, tracking performance and repayment ability Manage arrears and enforcement actions, including possession, LPA receivership, and litigation Negotiate with borrowers and guarantors to achieve sustainable repayment solutions Produce loan performance reports and MI for senior management Liaise with borrowers, partners, and third parties to progress cases effectively Assess and recommend lender consent items across loan and real estate matters Provide expertise on arrears and recoveries, supporting wider servicing teams Identify and escalate risks, ensuring decisions align with policy and commercial objectives Contribute to process improvements to enhance efficiency and customer outcomes Experience required for the position of Senior Servicing Specialist: Extensive experience in loan servicing, recoveries, or collections within bridging or specialist lending Excellent negotiation and borrower engagement skills, with the ability to balance firm commercial decisions with fair treatment. Strong stakeholder management skills, particularly in working with legal advisers, receivers, and valuers. Analytical and detail-oriented, with the ability to assess risk and recommend recovery strategies. Proficiency in Microsoft Office and loan management systems. Strong organisational skills. Strong IT skills with knowledge of loan management/CRM systems.For more information regarding the role of Senior Servicing Specialist, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

CyberSecurity Operations Engineer – Graduates Considered We are excited to be recruiting for an Operations Engineer role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cybersecurity sector, they have experienced rapid sales in 2023 & 2024, which have opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team, delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: London – Hybrid – minimum 2 days a week in office Salary: £35,000 – £50,000 per annum Requirements for CyberSecurity Operations Engineer: Ideally, you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery, etc. This company values exceptional academics, including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related subject, from a top-ranked University You achieved at least AAA at A Level or equivalent UCAS points Strong knowledge within cybersecurity Good knowledge of network security Any experience in SOC is beneficial Brilliant communication skills – this role is going to involve interacting with both internal colleagues and external clients, so this is key You love the idea of working for a dynamic start-up where you will gain a breadth of skills You are a hardworking, self-starter – this may sound cliché, but given the start-up and remote nature of the role, these attributes are vital. You thrive on problem-solving and have a passion for technology Solid understanding of Microsoft Windows OS and Active Directory Responsibilities for CyberSecurity Operations Engineer: Working within Service Delivery in the Operations Team, you will cover 3 main areas within the business, and your time will be split between: Managing client relationships Working on Security Roadmaps for Clients Post-sales technical support & troubleshooting of issues IT administration and sysadmin SOC-focused projects What this offers: A highly varied and exciting role where you will learn many areas in the security and support domains A clear-cut career path in a fast-growing company where opportunities are in abundance A close-knit, supportive team Fully remote work Applications: If you would like to apply for this unique opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link. We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job board, full details for contact are available on our website). Keywords: Consultant / Operations Engineer / Graduate Engineer / CyberSecurity Engineer / SOC Engineer / Security Analyst / Software Development / Engineering/ Python / Computer science / Technical Support / Software Support / Product Support / Security Operations Engineer / Security Operations Analyst / Cybersecurity Engineer / Security Analyst / Network Security Engineer /Cyber Operations Engineer / Information Security Engineer / Cyber Defense Engineer / Client Relationship Manager / Security Solutions Architect / Post-Sales Security Engineer / Technical Support Specialist (Cybersecurity) / Systems and Network Administrator (Security Focus) / Security Operations Centre (SOC) Analyst / Cybersecurity Consultant / IT Security Project Manager / Cybersecurity Account Executive RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

We are currently recruiting a Far Mechanical & Electrical Technician to join our team in our Wastewater Division to be based out of our Rye Meads Sewage Works - SG12 8JY. As a successful candidate, you will using your mechanical & electrical knowledge as well as your experience to inspect, maintain, fault diagnose, test, install, modify or repair as appropriate, mechanical plant and associated electrical equipment, in a safe efficient timely and effective manner with minimum supervision allowing us to ensure that all of our sites remain operational for the benefits of our customers. This is an excellent opportunity to make a real difference to Thames Water's environmental impact, and you will be actively helping to reduce pollution from our sites. What you’ll be doing as a Mechanical & Electrical Technician Ensuring the health, safety, and well-being of myself, colleagues, contractors, and visitors is always my top priority. Display the correct behaviours by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines. Undertaking both reactive and planned maintenance, responding to alarms and fault finding to identify issues, fixing these or escalating, planned maintenance of plant and equipment daily, installing new plant and equipment as required in line with current Standards and Regulations. Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required. Provide specialist technical advice where appropriate with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme. Delivering excellent customer experience and positively contributing to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner. Base Location Rye Meads Sewage Works - SG12 8JY 38 hours per week, Monday-Friday.7:30 am -3:36 pm plus Standby rota payments & Overtime opportunities can increase the earning potential by up to a further £8,000-£10,000 per annum upon completion of essential company training. All PPE, Tools, plus the provision of a Van when on duty and call. You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering. What you should bring to the role To thrive in this role, the essential criteria you’ll need are: You should be a time-served apprentice with significant experience in mechanical/electrical systems or with NVQ or C&G level 3 in mechanical/electrical engineering. A problem solver, able to identify potential issues and implement solutions, or escalate if required. An excellent communicator, providing technical expertise to Internal and External staff and contractors. Resilient, adapting to the pressures of work and working in a constantly changing environment. Ability to work with minimum supervision, under own initiative to design and standards. Knowledge and awareness of Health and Safety issues relevant to the industry. Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others. Full UK driving licence. What’s in it for you? Offering a salary up to £45,000 per annum, depending on skills and experience, plus a company van, tools, and PPE. Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution. Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

We are Company of Cooks , and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Head Chef to join our team in London. Location: London, W1J 7BQ Salary: £40,000 per annum Working Pattern: 5 over 7 days, 40 hours per week, mainly working 8am to 3pm however flexibility is required for evening events Key responsibilities To prepare and oversee all preparation of food to the highest standard To produce food in a timely fashion to ensure smooth service to the customers To ensure that all appropriate ingredients are available for the menus To develop and plan menus that are in line with client and customer expectations To be creative when menu planning and including the client and customers Pride yourself on food quality and hygiene standard Overall responsibility for managing the kitchen team Provide feedback and coaching on performance To ensure that the kitchen team have completed up to date COSSH and Food Hygiene training Our Ideal Candidate : Looking for someone who is happy to lone work and manage 1 KP who will work 30 hours per week Looking for a chef experienced with events, buffets Would suit a chef looking for their first Head Chef role What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020. A Honest Approach, A Passionate Team, Quietly Confident TPBN1_UKCT

Overview We are currently recruiting for Plumbers/HIU Engineers on behalf of a national provider of sustainable heating solutions. Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK. Their services include the design, installation, maintenance and management of plant rooms and heat networks on behalf of local authorities, universities, factories, housing associations, private landlords and utility energy suppliers. The Service Engineer will be responsible for installing and commissioning HIU’s and carrying out plumbing works on new build residential sites. The ideal candidate will have a plumbing background and have knowledge of HIU’s. The company will also provide training. This is a permanent position, covering London, working Monday to Friday, 40 hours per week. The salary is paying £42,681 per annum. Other benefits include van & fuel card which can be used for private use, paid door to door travel time, annual bonus, overtime which is paid at x1.66, 25 days annual leave plus bank holidays, company pension, private healthcare, training schemes and development opportunities. There is a also a call-out rota. The stand-by fee for Monday to Friday is £30 per night and it is £60 per night for Saturdays, Sundays and Bank Holidays. Responsibilities • Response service fault diagnosis, repair and renewal works., • Planned preventative maintenance works., • Planned on site new installation product commissioning works., • To deliver a high standard of customer service and technical expertise., • Working Health & Safety Practice., • Take part in the on-call rota. Skills & Qualifications • Engineering qualification to a minimum NVQ level within a related field., • Current technical background, preferably building services engineering related., • Ability to work independently and unsupervised., • Good communicator, able to work and adapt in a fast-moving industry., • Competent in the use of computers and data handling including Microsoft Office systems., • Full UK Driving License. Note:- Apex Resourcing Solutions are acting as an Employment Agency

Kenny Recruit are looking for a Supply Chain & Logistics Coordinator to join the UK team of a growing FMCG company. Our client produces and sells its own drinks into hospitality and retail, with a focus on creating products that not only taste and look great but are also better for the planet and the people who grow the ingredients. With ethics at the heart of the brand, their premium, organic drinks have won multiple awards. This is an exciting time to join the business as it continues to grow and expand into an increasing number of retailers, offering excellent exposure across multiple departments. As a Supply Chain & Logistics Coordinator, you will be a vital part of the team. This is a dynamic role where you will be encouraged to learn and take on new responsibilities. You will support the UK Operations Manager in ensuring the efficient running of the supply chain. The role is responsible for smooth day-to-day operations across logistics, stock management, data systems, customer service, and order fulfilment. Working closely with logistics partners, production sites, and internal sales and marketing teams, you will help ensure products move efficiently through the supply chain while supporting the UK sales and marketing teams in driving growth. Salary: £30,000 - £40,000 per annum (depending on experience) + benefits Location: Central London, 3 days a week in the office Working Hours: 9am – 5pm Responsibilities: Stock Management & Product Distribution * Monitor stock levels across all warehouses * Track stock on hand and complete monthly reconciliations with logistics partners * Manage distribution of sample and POS stock from the sample warehouse * Collaborate with marketing and sales teams to support events, promotions, and sampling Data & Systems Management * Maintain accurate operational and product data across internal and external systems * Update ERP platforms and supplier data portals * Ensure accuracy of customer details, pricing, product specifications, and supply chain data * Support internal reporting and customer requirements with up-to-date data Customer, E-commerce & Partner Support * Act as main operational contact for our customer service team (WFL) * Oversee customer service and issue resolution for direct-to-consumer platform * Support smooth operation of e-commerce activities * Coordinate closely with Sales and Amazon partners * Ensure timely communication and responses to partners Operational Projects & International Logistics * Manage Bag-in-Box production planning and supplier coordination * Schedule freight and support product development processes * Handle EU order requirements, including COIs and documentation * Ensure logistics processes and approvals are completed accurately and on time Compliance, Finance & Reporting * Review and approve logistics, warehousing, and e-commerce invoices * Maintain accurate pricing data and communicate updates to partners * Manage packaging compliance processes (EPR submissions, PRN purchasing) * Monitor regulatory updates and support audit preparation Quality Assurance & Taste Benchmarking * Coordinate taste benchmarking across production batches * Ensure consistent product quality and flavour profiles Requirements: * 1–3 years’ experience in supply chain, logistics, or operations * Experience working with Excel, ERP systems, logistics providers or 3PL warehouses * Demonstrates a proactive and keen approach to learning and continuous development * Strong organisational skills, high attention to detail and accuracy with data. * Ability to manage multiple priorities in a fast-paced environment * Shows initiative and a readiness to step into new challenges * A can-do attitude Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

Senior Second Line IT Support Technician – macOS focused role ? Mainly home working| ? Up to £40,000 | ? Remote with occasional office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid experience providing macOS support on a busy Helpdesk. Key Responsibilities Provide second-line technical support via remote tools, email, and telephony Act as an escalation point for First Line Support, managing complex incidents end to end Troubleshoot and resolve hardware, software, and network issues Perform user on-boarding and off-boarding across multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvementsTechnical Environment Strong experience is expected in Apple-centric environments, alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory Microsoft 365, Azure Google Workspace / Google Cloud Cisco Meraki JAMF, Kandji, JumpCloud Synology Adobe Creative CloudCandidate Profile Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments Strong working knowledge of macOS and Windows Confident troubleshooting across desktop, server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essentialWorking Model Primarily remote, with customer interaction via remote support tools Dedicated home office required Hybrid working anticipated, with occasional working in Central London officePackage Salary up to £40,000 per annum Pension (after 3 months) Private healthcare (after 6 months) Staff discounts Apple laptop provided Training and professional development opportunities Birthday leave Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Logistics Coordinator - French Speaker (Full-time, Permanent) Hybrid - 2-3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you’ll find direction, opportunity, and belonging with us. What does a Logistics Coordinator (Customer Care Associate) role mean at Prinova This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning. What’s in it for you Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier Liaison with customers, warehouses, and carriers Input of correct information onto internal system, to create forward allocations and warehouse instructions. Invoicing customers promptly, with correct VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconciliations and handling follow-on enquiries from the finance department. Handling non-conformances Occasional on-site inspection of warehouses Processing charges invoices from warehouses, forwarders, and other suppliers Project work When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences. Does this sound like you Fluency in English and French is required. Experience in handling key accounts. Experience with any ERP system. Proficiency in MS Office applications Outstanding business communication skills, both written and verbal Commitment to customer service (both internal and external) Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows. Interested Submit your CV by clicking Apply. We would love to hear from you

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Company Profile: Charles River provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets. Charles River were acquired by State Street in October 2018. Background: A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: This role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including: Client assistance in optimal use of the system User administration/privileges Parameter configuration changes System availability Application and database performance tuning Daily operational processing monitoring and support Charles River IMS and database software patches Charles River IMS version upgrades Assistance with problem support and resolution Business Continuity/Disaster Recovery assistance Working with Charles River colleagues to smoothly transition new Clients to production operation. Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients. Participation in the development and on-going refinement, enhancement and continuous process improvement for the services. Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services. The role will involve periodic out of hours support and/or weekend work. Occasional travel to customer sites may be required for planning and review meetings. Skills, Experience & Qualifications Required: Experience with Financial Services Investment Management, Trading or related systems highly preferable ( e.g. Charles River IMS) Proven ability to partner with various internal departments to deliver superior customer service. Experience in MS SQL Server, Oracle, and/or Sybase database configuration, operations, and basic administration functions. Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recovery/business continuity. Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. Bachelor's degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Maths' or Statistics preferred. Minimum of 3+ years' relevant industry experience About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

NMS Recruit are seeking a Quantity Surveyor to move into a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to £60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

Fun, rewarding and with the opportunity to develop and grow your career. That's life with L&C Mortgages, the UK's leading fee free mortgage and protection broker with over 160 awards to its name. Join us and you'll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘The Extra Mile' colleague nominations – recognising those who go above and beyond, your birthday off and our fabulous Perkbox membership, this is a place that really gives back on the effort you put in. Right now, we are seeking a data-driven Digital Conversion Executive to join our Marketing team and help optimise the performance of our digital channels. This role will focus on improving customer journeys and conversion rates across our website and email campaigns through testing, insight and continuous optimisation. You'll collaborate closely with the Head of Digital Marketing and wider teams to deliver a CRO roadmap that drives measurable improvements in performance and customer engagement. The role As a Digital Conversion Executive, you'll support the development and delivery of our conversion rate optimisation (CRO) programme. You'll generate and test ideas to improve website and campaign performance, designing and coordinating A/B and multivariate tests that help the business achieve its lead generation and strategic objectives. You'll analyse website performance using tools such as Google Analytics, turning data into insights that inform testing opportunities and optimisation initiatives. You'll be involved with creating wireframes for test ideas, defining success metrics and working with developers or digital agency partners to implement and launch experiments. You'll also monitor live tests, troubleshoot issues and build clear performance reports and dashboards for stakeholders. Alongside this, you'll work with the partnerships team to optimise partner journeys, support personalised website experiences and help ensure digital content remains accurate, compliant and on brand. Tools you'll work with: Google Analytics, Looker Studio, Google Tag Manager, CMS platforms and A/B testing tools. About you You'll have at least two years' experience in a digital marketing, CRO or performance-focused role, with a strong analytical mindset and a passion for improving digital experiences through data and experimentation. You should be confident using analytics and reporting tools such as Google Analytics and Looker Studio, and have experience designing and analysing A/B or multivariate tests. Experience implementing website tracking using Google Tag Manager, working with CMS platforms, and a basic understanding of HTML, CSS and JavaScript will also be important. You'll be highly organised and comfortable managing multiple workstreams while working to tight deadlines. Strong communication and stakeholder management skills are essential, along with the ability to translate data into clear insights and recommendations. Experience working in financial services or another regulated industry would be beneficial, as would experience with UAT, QA processes or tools such as Webflow. Most importantly, you'll be detail-oriented, proactive and focused on delivering high-quality work and positive customer outcomes. This role may also suit candidates with experience as a CRO Executive, Digital Optimisation Executive, Performance Marketing Executive or Digital Marketing Analyst . Why join L&C? We care about our customers, but our employees are what make the magic happen. We're always ready to listen and do what we can to make L&C even better for those receiving and providing our services, so working with us means being part of an environment of respect and equity. We're entering an exciting period and it's a great time to join us, we're already the UK's No.1 online mortgage broker but we don't want to stop there. Joining L&C means: 24 days starting annual leave, plus your birthday & bank holidays off non inclusive of your holiday allowance Perkbox benefits hub (comprehensive discounts, perks & wellbeing support) Buy Holiday scheme Company pension & Death in Service cover Employee assistance & wellbeing programmes Annual Summer & Winter parties and team led social events …and much more! At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community. FCA Certification Regime & Conduct Rules L&C is authorised and regulated by the FCA and is classified as an Enhanced Firm under the Senior Manager's and Certification Regime (SM&CR). This role is subject to the 6 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules will be reported to the FCA annually. Should you apply for a Certified role in another financial services firm then L&C may be required to disclose this information in a Regulatory Reference request. You must act with integrity You must act with due care, skill, and diligence You must be open and cooperative with the FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct You must act to deliver good outcomes for retail customers TPBN1_UKTJ

We are currently recruiting for an experienced Housing Triage Coordination Officer to join a busy Housing Solutions team, playing a key role at the front end of the service in preventing homelessness and delivering effective housing advice. This is a fast-paced, customer-facing position where you will act as the first point of contact for residents, providing immediate housing advice, triaging cases and coordinating responses to ensure customers receive the right support at the earliest opportunity. The Role ·Act as the first point of contact for residents presenting with housing issues, delivering a high-quality triage and advice service. ·Provide rapid responses to housing enquiries via front of house, telephone, email and web forms. ·Work proactively to prevent homelessness at first contact, including negotiation with landlords, family members and other stakeholders. ·Coordinate appointments for Housing Options Officers, visiting officers and tenancy relations officers. ·Manage and monitor incoming enquiries, allocating cases appropriately across the service. ·Provide housing advice, signposting and initial decision letters in line with legislation and council procedures. ·Support customers to explore housing options including private rented sector, mutual exchange, mobility schemes and homelessness prevention tools. ·Work closely with internal teams and external partners including housing providers, DWP, health services, probation and third sector organisations. ·Ensure all case information is accurately recorded on relevant systems and meets reporting requirements. ·Support vulnerable households, including those with mental health, substance misuse or complex needs, ensuring appropriate referrals are made. ·Assist in the assessment of applications under Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. ·Contribute to homelessness prevention initiatives and continuous service improvement. Key Requirements ·Experience working within a Housing Options, Homelessness or Housing Advice environment. ·Strong understanding of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. ·Experience delivering frontline customer service and housing advice. ·Ability to manage a high-volume caseload in a fast-paced, front-facing environment. ·Strong communication and negotiation skills with the ability to resolve complex situations. ·Experience working with vulnerable clients and partner agencies. ·Good IT skills with experience maintaining accurate case records. ·Ability to work to targets, deadlines and performance standards. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Options, Homelessness Prevention and Housing Advice services throughout the UK. Even if you are happy in your current role, we welcome calls from Housing Options Officers, Triage Officers, Homelessness Prevention Officers and Housing Advice Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us

Pay: £35,000.00-£45,000.00 per year Job Title: Senior Air Conditioning & Refrigeration Engineer Location: Greater London (Mobile role – primarily within Inner M25) About the Role: We are actively seeking an experienced Air Conditioning and Refrigeration Senior Engineer to join our growing team. This is a mobile position covering sites across Greater London, typically attending 1–2 sites per day or 3–5 callouts depending on workload. The successful candidate will be responsible for delivering high-quality maintenance, inspection, and servicing of air conditioning, refrigeration, and HVAC equipment. Key Responsibilities: Carry out preventative, reactive, and planned maintenance (PPM) on: • AHUs, • Chillers, • Split units, • Fan coil units, • Diagnose faults and carry out repairs efficiently, • Liaise with building maintenance teams and complete detailed reports, • Undertake general ad-hoc maintenance tasks as required, • Complete small works, installations, and refurbishment of HVAC systems Requirements: • Proven experience in service, installation, PPMs, and reactive maintenance, • Ideally trade qualified in Air Conditioning / Refrigeration, • Strong knowledge of building services, including:, • Basic electrical, • Mechanical, • Plumbing systems, • Solid understanding of chillers and refrigeration plant, • F-Gas 2079 Safe Handling of Refrigerants certification (essential), • Excellent communication and customer-facing skills, • Well-presented, organised, and highly articulate, • Good IT skills with strong record-keeping ability What We Offer: • Salary up to £45,000 per annum, • Company van, • Uniform provided, • Mobile phone and iPad, • Paid travel time, • Overtime opportunities and call-out rota, • 28 days annual leave, • Birthday paid leave, • Pension scheme, • Employee Assistance Programme

We're recruiting a proactive and compassionate Sheltered Housing Officer. This is a fully on-site role (5 days per week), providing hands-on housing and tenancy management support to older and vulnerable residents living in sheltered housing schemes. You'll play a key part in maintaining safe, supportive, and well-managed housing environments - ensuring residents can sustain their tenancies, access the right support, and enjoy the best possible quality of life. The Role ·Deliver an enhanced tenancy and estate management service tailored to the needs of older and vulnerable residents. ·Work as part of a dedicated sheltered housing team to provide a proactive and person-centred housing management service. ·Regularly inspect schemes to ensure communal areas are safe, clean, and well maintained, reporting and monitoring repairs as needed. ·Coordinate with the voids and property teams to manage the rehousing process - from inspections to viewings and new tenancy sign-ups. ·Support residents to sustain their tenancies, access welfare benefits, and manage rent accounts - taking early action to prevent arrears. ·Identify and report any tenancy breaches, such as antisocial behaviour, illegal occupation, or subletting, escalating appropriately. ·Facilitate social activities and community events that promote wellbeing and reduce isolation within sheltered schemes. ·Work closely with support and care providers, local services, and voluntary organisations to meet residents' individual needs. ·Respond effectively to emergencies and ensure compliance with health, safety, and safeguarding procedures at all times. ·Gather and maintain accurate data on tenancy, void, and housing performance, supporting service improvement and resident satisfaction. Key Requirements ·Previous experience in housing management, supported housing, or a customer-facing role involving older or vulnerable clients. ·Strong understanding of tenancy management, rent arrears prevention, and housing legislation. ·Knowledge of safeguarding principles and experience raising alerts or working with vulnerable residents. ·Excellent organisational and communication skills - able to manage multiple priorities and engage sensitively with residents. ·Confident using IT systems to record, update, and retrieve housing information accurately. ·Self-motivated, empathetic, and adaptable, with a genuine commitment to improving residents' quality of life. ·Ability to work on-site across sheltered schemes five days a week, responding to resident needs and operational priorities. ·Educated to GCSE/NVQ Level 3 or equivalent; a housing qualification would be advantageous. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Jackat Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Senior Business Analyst - (Government Contact Centre Programmes) 3 Month Contract (Initial) Remote Working The Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a Senior Business Analyst to join them for an initial 3 month contract, however there may be scope for extension. Role Overview: Support the successful delivery of business change and transformation projects within Citizen Services by carrying out Senior business analysis activities that ensure requirements are well understood, solutions meet business needs, and stakeholders are fully engaged throughout the project lifecycle. The role contributes analytical expertise, process insight, and collaborative working to help translate organisational needs into clear, actionable requirements The role will act as a subject‑matter expert for business process design, digital systems, data‑driven improvements and operational change, ensuring solutions align with contractual, operational and financial objectives. Key Accountabilities: Lead business analysis activities on assigned projects, ensuring requirements are well‑defined, documented, and aligned to project objectives using appropriate tools and techniques. Owns end‑to‑end business analysis governance across assigned projects, ensuring standards, quality and traceability of requirements. Lead cross‑functional workshops involving senior stakeholders, external partners and operational leaders. Contribute to process design and support benefits definition and tracking within projects Support testing and acceptance activities by ensuring requirements are testable, coordinating with stakeholders on test plans and outcomes, and helping to maintain clarity around acceptance criteria Drives innovation and automation opportunities with IT, aligning with goals and realising measurable efficiency gains Provide Senior business analysis to assist the delivery of projects across mobilisation and Transformation Programmes, using the appropriate tools and techniques. Deliver the processes associated with business change and Business Process Re-engineering (BPR) across the Programme Liaise and consult with all relevant stakeholders associated with projects Produce relevant information and documentation which is in line with the business requirements across the Programme. To track and review the business change activity and outcomes required of the programme, providing recommendations and improvements to the client and team managers. Produce detailed User Stories that offer a description of the scenario, document the business requirements, and specify the necessary acceptance criteria. Provide guidance and direction for less experienced members of the team.Skills, Knowledge & Experience: BCS Business Analysis certification - Practitioner Level (or equivalent) Experience delivering business analysis within large‑scale or multi‑site change environments. Ability to quickly develop domain expertise and become a recognised subject matter expert across multiple contracts. Ability to influence and deliver transformational change with a range of stakeholders. Advanced process re‑design, testing/acceptance leadership, and benefits measurement with experience in using a wide range of service improvement techniques such as BPR, LEAN and root cause analysis. Innovation & automation delivery in partnership with IT Experience leading other analysts or providing structured mentorship/development. Work collaboratively within cross‑functional teams to support the delivery of analysis and change activities. Exposure to commercial, contractual or financial analysis within transformation. Contributes to business cases and cost‑benefit analysis. Identifies opportunities for operational cost savings and efficiency improvements. Excellent planning and organising skills, taking an organised and methodical approach to identify priorities, maximise time and ensure the achievement of business objectives. Ability to challenge constructively and influence strategic direction. Experience of working within a customer focus area with the ability to understand and anticipate customers' current and future needs and aspirations. Excellent interpersonal skills with the ability to make and maintain effective working relationships with key stakeholders and team members to deliver results. Experience and ability to facilitate workshops with internal and external stakeholders Ability to liaise with, develop and maintain meaningful working relationships with customer and other client teams.Location: This is a remote working role. There may be a requirement to go to the clients Kirby or Gateshead office once or twice during the contract. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. The Adecco Group is an equal opportunities company

Witney, Princes Risborough & UK-wide travel Salary - On application turn IT on provides hands-on IT managed services, and technical projects to schools across England. As part of the Transforming Learning Group (TLG), we support over 5,000 schools nationally and are proud to be an inclusive, collaborative and people-centred organisation. We put schools first, delivering reliable, high-quality services that help them get on with what matters most teaching and learning. Our values guide everything we do: we care about our work, we think yes, we keep things clear, we commit to excellence, we deliver on our promises and we work as one team. We are now seeking an experienced Operations Director to lead the next phase of operational excellence across turn IT on. The Role Reporting directly to the Managing Director, the Operations Director will provide strategic and operational leadership across our core service delivery functions: Service Desk Regional Technical Teams Project Delivery This is a key role shaping how we scale, transform and continuously improve our services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure our operational model supports our commercial and strategic objectives. Direct reports include the Head of Service Delivery, Head of Service Desk Operations and Head of Projects. Key Responsibilities Operational Leadership & Transformation Lead all operational teams to deliver consistent, high-quality services. Drive operational change, process improvement and modernisation across the business. Create aligned ways of working across field teams, service desk and projects. Champion a culture of continuous improvement and operational excellence. Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set clear service performance metrics and reporting. Drive consistency, standards and best practice across regional teams. Strengthen documentation, processes and shared service methodologie Projects Delivery Oversee the successful delivery of technical projects, ensuring work is delivered on time and with minimal disruption. Support project frameworks, resource planning and capability development. Ensure project delivery supports growth and onboarding Strategic Leadership Contribute to the wider strategic direction of turn IT on. Align operational infrastructure with commercial and growth plans. Provide insight on resource planning, capacity, service development and long-term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able to operate effectively in a fast-paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team-oriented. Strong customer-focused mindset. Able to operate strategically while remaining hands-on when needed. This is a full-time role with flexible working. Regular presence will be required across our Witney and Princes Risborough offices, with travel across the UK to support regional teams and customer engagement. The package will be discussed at the interview stage and reflects the responsibility and scope of the role. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella turn IT on, School ICT Services, SalamanderSoft, SBM, EduFin, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment REF-227 300 TPBN1_UKTJ

Senior NOC Engineer - Network Operations - Bolton - £45,000 + Benefits Location: Bolton (office-based) Salary: £45,000 + benefits Type: Permanent SF Technology is working with a growing managed services organisation to recruit a NOC Team Leader to join their Network Operations team based in Bolton. This is a great opportunity for an experienced Senior NOC Engineer, Network Operations Engineer, or Shift Lead looking to step into a leadership role while remaining close to the technology. You'll lead a team of Tier 2 engineers responsible for maintaining the stability and performance of customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes. The Role As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre while supporting and developing a team of engineers delivering managed network services to multiple customers. Key responsibilities include: Leading, coaching, and supporting a team of Tier 2 NOC engineers Overseeing daily NOC workflows and ensuring SLA performance Supporting incident management and technical escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational and customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers Skills & Experience We're looking for someone with a strong background in network operations or managed services who is ready to step into a leadership role. Key requirements include: Experience working within a Network Operations Centre (NOC) environment Strong understanding of network infrastructure (routers, switches, firewalls) Experience supporting customer networks within an MSP or service delivery environment Excellent communication skills and ability to work with both technical teams and customers Experience mentoring or supporting junior engineers (leadership experience desirable but not essential) Ability to remain calm under pressure and manage multiple operational priorities Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial. Working Environment Office-based role in Bolton NOC environment operating 24/7 Occasional flexibility may be required to support operational needs or incidents Security Requirements Due to the nature of the environments supported, successful candidates will need to pass enhanced security vetting. This includes background checks and typically requires a minimum of 10 years UK residency. The Opportunity This role offers the chance to step into a technical leadership position within a growing managed services environment, working with modern networking technologies and supporting a wide range of customer infrastructures. You'll have the opportunity to shape team performance, influence operational processes, and further develop your leadership skills within a supportive and collaborative engineering environment. If you're a Senior NOC Engineer or Network Operations professional looking to progress into leadership, we'd love to hear from you. Apply now or contact SF Technology for more information. TPBN1_UKTJ

Are you a proactive and highly organized professional ready to jump into an exciting role? Our client, a dynamic and fast-growing organization, is seeking a HR Administrator to support their vibrant People team on a temporary basis. If you thrive in a busy environment and love streamlining processes while providing top-notch internal customer service, we want to hear from you! Role: Temporary HR Administrator - using Hibob Location: Oxford Circus Start Date: ASAP Duration: 6 weeks - possible extension Pay: £18.00 p/h Hours: 09:00 - 18:00 Why Join Us? Be the engine room of our People team, ensuring seamless operations during a period of growth. Collaborate with talented professionals dedicated to creating a supportive workplace. Enjoy a role where your contributions are valued and impactful! Key Responsibilities: Keep operations running smoothly by maintaining accurate employee records and ensuring People systems are up-to-date. Support the full employment lifecycle, coordinating seamless onboarding for new starters and managing offboarding processes. Oversee existing operational processes and tools, ensuring effective use to maintain data integrity. Treat employees as internal customers, providing clear, friendly, and actionable guidance to ensure high levels of satisfaction. Support the operational side of performance management, tracking and coordinating reviews for meaningful and timely feedback. Ensure strict compliance with employment laws and internal policies, proactively addressing requirements to keep the organization aligned with the latest regulations. Partner with the People Operations Partner to identify and resolve bottlenecks in current processes, suggesting improvements for a faster, more impactful function. Work closely with People Business Partners to ensure every region is well supported. What We're Looking For: Proven administrative experience in a People Operations or HR function, ideally within a fast-paced start-up or scale-up environment. Proficiency with HRIS platforms and digital tools. Exceptional organizational skills with a laser focus on detail; you can balance high-volume priorities without losing accuracy. A "fixer" mindset - you anticipate challenges and tackle them head-on. Strong written and verbal communication skills, with the emotional intelligence and discretion required to handle sensitive, confidential information. What's In It For You? A vibrant workplace where your ideas and efforts contribute to meaningful change. The chance to work with a talented and supportive team committed to excellence. Opportunities for professional growth in a thriving environment. If you are ready to hit the ground running and make a difference in our client's People Operations, we want to hear from you! Please submit your application, including your resume and a cover letter, outlining your relevant experience and why you are the perfect fit for this role. Please email your CV to: (url removed) Join us and be part of a team that values creativity, collaboration, and growth. Your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you’ll play a pivotal role in helping customers modernise their businesses through technology. You’ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You’ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet’s portfolio—while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management • Manage customer renewals from initial engagement through to closure, • Identify upsell opportunities during the renewal process and promote higher-tier services or additional products Inbound Sales • Handle inbound customer enquiries, quality needs and convert them into sales opportunities, • Drive these opportunities through the pipeline to closure, ensuring customer satisfaction and commercial success Customer Engagement & Support • Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions, • Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate, • Undertake specific product or service campaigns (e.g. PSTN switch-off replacements) Product & System Knowledge • Maintain an up-to-date understanding of the company’s products and services, • Match customer needs with suitable offerings, clearly articulating benefits and value, • Ensure all sales activities and customer interactions are accurately documented in Salesforce and related systems Skills and Attributes • Customer-centric mindset with a drive to provide value and resolve challenges, • Comfortable working in a reactive, fast-paced environment, • Highly organized and detail-oriented, with strong follow-through, • Excellent communication skills – verbal and written with a professional and consultative approach, • Collaborative and team-oriented, open to working cross-functionally, • Proven experience in customer renewals, inbound sales or account management, • Strong knowledge of B2B service offerings and ability to match them to client needs, • Proficiency with CRM systems (e.g. Salesforce) and sales reporting, • Ability to interpret customer requirements and translate them into commercially viable solutions, • Understanding of small to medium enterprise (SME) business environments and needs Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday., • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you! To view full job description please visit our careers page

Due to continuing expansion we are looking to recruit an experienced, customer focused Security Officer, to work with our clients based in London. We are seeking to recruit personnel with a strong commitment to providing a consistently high level of customer service to a diverse customer base and be able to deal with any conflicts in a calm, polite and confident manner. The successful candidate must possess excellent communication skills, both verbal and written and must hold a valid SIA Licence The Job Purpose : -To maintain safe and secure environment for customers by patrolling and monitoring premises and personnel. -Interact with all end users, providing a consistently superior level of customer service and the ability to manage basic equipment troubleshooting issues. - To be a point of contact for all users and to provide very high level of customer service. - Basic IT skills and practical problem solving skills - Secure premises and personnel by patrolling property; inspecting the building, equipment, and access points; permitting entry. - Informing visitors of client policies and procedures; - Complete reports by recording observations, information, occurrences when necessary Skills/Qualifications: Customer service, Objectivity, Dependability, Integrity, Safety Management, Professionalism, Reporting Skills There are various positions available covering nights, weekends and evenings following a rota over 7 days. When applying for this position, please forward a copy of your CV and quote reference Lon/01 The employer has claimed and exception under the equality act 2010

Smarter Home Visit Advisor Location: Pan London Contract: Fixed term until 31st March 2027, with a view to extend Salary: £28,860 Hours: 37.5 hours per week Do you have basic plumbing or handyman skills? In this role you’ll help Londoners save water and money. You’ll need to be customer focused, target driven and provide excellent customer service. London and the Thames Valley have been designated as areas of 'Severe Water Stress' by the UK Government and, as such, it is vital that we use water more wisely and learn to save water for future generations. Working in partnership with Thames Water, we offer Smarter Home Visits to customers in the London and Thames valley regions. These visits consist of attending customer homes, giving advice on water saving and offering to supply and fit free water saving devices. Owning to specific needs of the programme, we are seeking people who will be delivering home visits working in and around the South West and West side of London and Croydon areas. This role involves vocational driving and the ability to be reasonably insured on our vehicle policy. Groundwork London is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery of our partnership programme with Thames Water. Main Objectives: Working with other SHVAs and support staff the SHVA will ensure that the project meets all the client’s requirements; these are delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project. Liaise with residents on a day-to-day basis and build good working relationships with them. Undertake monitoring information and reporting requirements. Undertake home visits to install simple and effective measures to help residents to reduce their water consumption and to save money. Provide advice to residents and encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour. Person Specification Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance Ability to find practical solutions to problems Knowledge of water efficiency and home energy products and giving advice in relation to them Experience of project management and managing own workload Knowledge of health and safety issues A practical outlook and can do attitude Experience of using Word and Excel and Thames Water bespoke software and to effectively use other technology i.e. I-Pad A commitment to diversity, equality and inclusion in practice. Full driving licence with suitable status to be insured by Groundwork London Willingness to undertake weekend work as required Appointment to this role will be subject to suitable DBS clearance by the disclosure and barring service To Apply If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply. We encourage early applications for this role, as interviews will be scheduled, throughout the recruitment period. Groundwork London is an equal opportunities employer and welcomes applications from all members of the community and are keen to have a diverse workforce to meet our beneficiaries’ needs

Role: - Scientific Customer Service & Sales Advisor Type: - Temporary (potential to go temp to perm) Location: - Flintshire- full time onsite Hourly Rate: - £13.45 per hour Hours: - Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment. This is an excellent opportunity for someone early in their career who is keen to learn, develop new skills, and grow within a supportive and established team. An interest/experience in science would be advantageous, but not essential- however previous experience in a sales role is required. This role offers structured training, ongoing support, and clear opportunities for career development and progression within the wider organisation Key Responsibilities Respond to customer enquiries via phone, email, and online meeting platforms, providing helpful and professional support Assist with preparing and following up on quotations, ensuring customers receive clear and timely information Support customers by explaining available options, with guidance and input from internal technical specialists when needed Accurately log customer enquiries, activities, and opportunities in the CRM system (Dynamics 365), with full training provided Review and assist with processing proforma invoices prior to issue Work collaboratively with colleagues, following established processes while adapting to a busy working environment Provide general administrative and ad hoc support to the team as required The Person Experience in sales/quotations- essential An interest in science, laboratory services, or technical environments is highly desirable A science degree, relevant studies, or experience in a technical or customer service setting would be an advantage, but not essential Comfortable using Microsoft 365 or similar software, or willing to learn A positive, reliable team player with good communication skills Strong attention to detail and an eagerness to learn and develop professionally Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

We are seeking a high-calibre Principal Operations Manager to work with and report to the Account Director within Highways Technology Services, supporting the development of a winning bid and operational solution for a major Transport for London (TfL) technology contract. This is a senior, influential role focused on shaping a robust technical and operational solution, taking it through bid, transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will initially be bid and solution-development led, evolving into full Principal Operations Manager responsibility during mobilisation and contract delivery. This position offers a competitive salary, plus a Company Car/Car Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners to develop a compelling, differentiated bid submission Define the operating model, mobilisation strategy, governance, resourcing model, and cost base to support a winning solution Lead development of transition and mobilisation plans, Organisational design and TUPE considerations, Asset, technology, and systems integration approaches Support client engagement, clarifications, and presentations, demonstrating credibility with TfL stakeholders and internal governance Mobilisation & Transition Support and then take ownership of the mobilisation phase following contract award, ensuring a safe, controlled, and on-time transition into service Establish operational readiness across people, processes, systems, supply chain, and assurance Embed governance, reporting, and performance management aligned to contract requirements and TfL expectations Contract Delivery (Post-Mobilisation) Provide senior operational leadership for the contract, ensuring delivery against safety, performance, financial, and customer outcomes Own and manage the operational delivery plan, aligning day-to-day delivery with contractual, commercial, and strategic objectives Lead and develop the management team, fostering a high-performance, safety-first, and customer-focused culture Manage client and key stakeholder relationships, acting as a trusted delivery partner to TfL Drive continuous improvement, innovation, and value creation across the contract lifecycle Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven experience leading or shaping complex operational services within infrastructure, highways, or technology-enabled environments Demonstrable experience contributing to or leading bid and solution development, ideally for large public-sector or TfL-style contracts Strong understanding of mobilisation, transition, and contract start-up activities Commercially astute, with experience of cost modelling, risk management, and contract performance management Credible operator able to work effectively with senior leaders, clients, and partners Comfortable operating in ambiguous, fast-paced bid environments, with the ability to translate concepts into executable delivery models Strong analytical capability, including use of data, performance metrics, and technology to drive operational outcomes Understanding of technology-enabled operations (e.g. enforcement systems, detection technology, data platforms, or intelligent infrastructure) Strong written and verbal communication skills, including supporting client-facing bid and solution discussions Structured, pragmatic, and delivery-focused Collaborative and inclusive, able to bring together multi-disciplinary teams Values-led, with a strong commitment to safety, compliance, and ethical delivery Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed) #CVL #LI-JP1

Field Service Engineer - Ricoh MFD / Print (Walking Role) Location: Central London (Hybrid) An established and growing provider of managed print and document solutions is looking to appoint a Field Service Engineer to support clients across Central London. This is an excellent opportunity to join a customer-focused business delivering industry-leading MFD technology, with a strong emphasis on service quality and long-term client relationships. The Role You will be responsible for the installation, maintenance and repair of MFDs and print equipment across your assigned region, ensuring a high standard of service delivery at all times. Key responsibilities include: * Installing, servicing and maintaining MFDs, printers and associated software * Diagnosing and repairing faults both on-site and remotely * Carrying out routine maintenance and preventative servicing * Managing service calls efficiently in line with agreed SLAs * Providing technical support and basic user training to customers * Maintaining accurate service records and documentation * Building strong client relationships and representing the business professionally The Ideal Candidate The ideal candidate will have experience working within the MFD / print industry and be confident operating in a customer-facing field role. You will ideally have: * Proven experience as a Field Service Engineer within the MFD / print sector * Strong working knowledge of Ricoh devices (essential) * Experience with PaperCut or similar print management software (desirable, training can be provided) * Excellent fault-finding and diagnostic skills * Good IT and networking knowledge (TCP/IP, scanning, print drivers) * Strong communication and customer service skills * A full UK driving licence The Opportunity Central London walking role (Zone 1-6 travel covered) * Competitive salary of £35,000-£40,000 plus performance-related bonus * Company laptop, mobile phone and tools provided * Ongoing training and manufacturer certifications * Clear progression opportunities within a growing business * Supportive, close-knit team environment * NEST pension scheme * Progressive holiday allowanceAbout Us Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy