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Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Assist the Housekeeper with the ongoing training programme for the Department and maintaining records, • Train team members to assist in the laundry when required to meet standards and health and safety remits, • Prioritise departmental linens in accordance with function, • Keep a consistent supply to the spa of towels, therapist items and robes, keeping a consistent check on levels, • Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms, • Responsible for the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning, • Responsible for the laundering of staff uniform and the distribution of items to existing and new staff, • Repair uniforms and guests linens, duvet covers, robes etc when required, • Act as guest valet throughout the time on duty, pressing of suits or meeting any light laundering requests., • Assist in the ordering of laundry materials, • Responsible for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner or to the laundry machine provider for service calls, • Responsibile for ensuring that procedures are in place and are followed to maintain a safe and clean working environment. Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about the work you do, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Lead, motivate, and support the Reception team to deliver exceptional guest service in line with Grantley Hall's luxury standards., • Oversee all front desk operations, including check-in, check-out, reservations, and guest inquiries., • Ensure a warm and professional welcome for all guests, creating a memorable first and last impression., • Coordinate with other departments to provide a seamless and personalised guest journey., • Monitor service quality, handle guest feedback and complaints effectively, and implement improvements where required., • Manage staffing levels, training, and scheduling to maintain efficiency and service excellence., • Take responsibility and be an ambassador for team training and engagement. Consistently finding ways to develop training standards, checklists and onboarding processes. Celebrating team member successes to inspire., • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date. Ensure all tools are available for their training., • To take responsibility for any outstanding charges on the guest ledger and to ensure they are settled promptly., • Consistently review and develop SOPs to ensure they are up to date for team members and are assisting in the progression of the department. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team., • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues., • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery., • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills., • A high level of confidentiality., • Full, clean driving licence due to our insurance policies is essential., • Ability to meet deadlines and work under pressure., • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team., • Detail orientated and drives standards., • Confident, self-motivated and present a professional persona in all circumstances., • Hands on approach to work, always being productive and looking to improve., • Well presented, adhering to Grantley Hall's grooming standards at all times., • Experience of managing a large team within the hospitality industry., • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5* experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Engaging with guests and team members to meet and exceed their needs, • Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, • Managing cost and revenue in all areas of the restaurant without impact on the brand, or quality standards, • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience, • Possess a sound understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning, • Proactively attracting and selecting talent for the department in line with company procedures and culture Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Hands-on, operational role throughout all serving periods, will include evenings and weekends., • Taking a leadership role in engaging with guests and team members to meet and exceed their needs., • Acting as a coach and mentor to a 50+ team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan., • Managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience., • Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning., • Proactively attracting and selecting talent for the department in line with company procedures and culture, • Fully responsible for cleanliness of the department, • Respond efficiently and accurately to customer complaints, • Implement policies and protocols that will maintain future restaurant operations, • Take responsibility for the business performance of the restaurant Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about providing excellent service to our guests and developing the team, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Provide a 5 star service throughout the night continuing to run the operation and maintain the safety and security of the hotel., • Have a management presence throughout the night in order to ensure all guests are looked after and that the Night Porter team fulfil their role & responsibilities to the highest standards., • Work alongside the Head Porter and Reception Supervisors to ensure continuity from the night shifts to day shifts in the Front Office operation. Providing full and clear handovers., • Occasional shifts during daytime hours may be required as per business requirements to support the Front Office operation., • Deal with any guest who have complaints involving any of the services of the hotel and escalate to the relevant Heads of Department and/or Guest Experience Managers where necessary., • Ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation and company/hotel policies and procedures., • Assist the Night Porters with any queries, offering solutions and taking control as necessary and escalating to the Front Office Manager or Assistant Front Office Manager should any problems arise., • Have an awareness of Standard Operating Procedures and assist the Front Office Manager and Assistant Front Office Manager in the continuous development and review of these., • Assist in training any new team members, recording the training given on record sheets. These sheets to be kept up to date with continual coaching remarks and amended task analysis., • Ensure all guests needs are exceeded at every opportunity during the night, including assisting with general guest requests throughout the night, assisting with transport arrangements as required and accommodating in room dining requests as required., • Continue the Front Office operation throughout the night, being responsible for assisting with late arrivals, early departures and handling telephone enquiries. Ensuring you are meeting procedure guidelines and following standard operating procedures as set out by management., • Complete any billing, auditing and clerical tasks as per SOPs and management direction., • Ensure the hotels cleanliness and standards are adhered to throughout the night, providing cleaning where required and as directed by Management., • Complete regular security walks around the property to ensure the hotel is safe and secure., • Report any issues and to take the appropriate action to mitigate any potential immediate risk. Reporting and notifying any issues to the Front Office or Assistant Front Office Managers, • Assist every department to ensure that the standards and quality of Grantley Hall are adhered to., • Ensure the company's Health & Safety policy and fire procedures are adhered to at all times. Key Skills, Qualities & Experience • Excellent verbal and written communication skills and a polite etiquette essential, • Computer literate and knowledge of Opera Cloud desirable, however training will also be given on this, • Excellent customer service skills with the ability to communicate at all levels, • Well presented, adhering to Grantley Hall's grooming standards at all times, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Carry out a variety of planned and reactive maintenance tasks as directed, always demonstrating flexibility in relation to tasks allocated, which will be varied and not necessarily of an electrical nature., • Install and maintain electrical, electronic, electro-mechanical and data installations, systems, equipment and components., • Fault finding, diagnosis and repair of electrical installations, systems, equipment and components., • Carry out inspection, servicing and planned preventative maintenance works in line with departmental programs to a broad range of mechanical and electrical building engineering services., • Provide on-call cover., • Make adequate records of all installation, repair, servicing and testing work undertaken., • Assist the building maintenance teams as necessary with electrical aspects of installation, alterations, refurbishments and maintenance tasks., • Provide detailed technical advice relevant to your discipline and assist management as required., • Work individually or as part of a team to complete repair and maintenance tasks. This could include working alongside the building maintenance team or external contractors., • Manage and prioritise own workload to complete repairs in a timely manner and in accordance with SLA timescales., • Use relevant IT systems to record all work undertaken and related expenditure., • Adhere to company health and safety policies and procedures, identifying hazards and undertake risk assessments., • Communicate effectively with department managers to minimize inconvenience when planning and undertaking building maintenance., • Ensure that formal qualifications required for the role are kept up to date Key Skills, Qualities & Experience • Level 3 electrical qualification, • 18th edition wiring regulations, • 2391-52 inspection and testing, • ECS gold card holder, • PAT testing experience, • Emergency lighting operation and testing experience, • PASMA & IPAF qualifications would beneficial but not essential, • Knowledge of fire alarms and plant operation/maintenance would be an advantage but not essential, • Confident, self-motivated and present a professional persona in all circumstances, • Excellent verbal and written communication skills, • Excellent organisational skills, • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery, • Utmost attention to detail when carrying out tasks, • Previous experience in a fast paced, 24/7 commercial environment, • Tools, equipment and uniform will be provided, • Full clean driving license required Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Assist the Assistant Restaurant Manager in the running of the dinner service to the required standard, • Be fully conversant with the key operational demands and systems of the department, • Be a presence on the floor during service, • Assist the Assistant Restaurant Managers with the ongoing improvement of standards, proposing ways of improving the product and services which we offer, • Assist the Assistant Restaurant Managers to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals, • Ensure all employee in-house policies, procedures and government legislation are adhered to, • Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department, • Working alongside the Assistant Restaurant Managers to ensure that we are meeting our weekly and monthly cover targets and average spends for dinner to constantly look for ways to increase profit and covers Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about Food & Beverage industy, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Hands-on, operational role throughout all serving periods, will include evenings and weekends., • Taking a leadership role in engaging with guests and team members to meet and exceed their needs., • Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan., • Helping Restaurant Manager in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience., • Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning., • Proactively attracting and selecting talent for the department in line with company procedures and culture, • Fully responsible for cleanliness of the department, • Respond efficiently and accurately to customer complaints, • Implement policies and protocols that will maintain future restaurant operations Key Skills, Qualities & Experience • The successful individual will be confident, self-motivated and present a professional persona in all circumstances., • A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable., • A high level of confidentiality., • Excellent verbal and written communication skills required., • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery., • Utmost attention to detail when carrying out tasks., • Previous Management experience is essential., • Ability to work under pressure Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. The Operations Manager will oversee the day to day operation of the hotel across key operational departments including Food & Beverage, Front Office, Housekeeping and Spa ensuring guest experiences are consistently delivered. Key Responsibilities • Being a visible presence to both your teams and the guests to deliver an exceptional guest experience, • Supporting departmental teams in exceeding guest expectations whilst delivering a personalised service culture, • Ensuring the smooth and efficient day to day operation of all operational departments with effective cost control, • Constantly review operations, suggest ideas for improvement and support implementation across all operational areas, • Maintaining operational standards in line with LQA, Forbes and AA standards, • Supporting the delivery of the hotels operational objectives and departmental goals, • Supporting departmental managers in managing payroll and departmental costs in line with budget expectations, • Maximising sales opportunities and operational efficiencies to support profitability across the business, • Assisting in monitoring departmental financial performance, identifying areas for improvement, • Ensuring a positive and productive team culture across all operational departments, • Supporting the Learning & Development culture of developing talent into highly successful careers at Grantley Hall, • Assisting in recruiting, training and developing operational teams to achieve both personal and business objectives, • Supporting Heads of Department with employee performance management and HR related matters when required Key Skills, Qualities & Experience • Proven experience within hotel operations managing multiple operational departments is essential, • Previous experience overseeing multiple Food & Beverage outlets is essential, • Previous experience overseeing Front Office, Housekeeping and/or Spa operations would be beneficial, • A hands-on approach is essential, • Previous experience working in a luxury 4 or 5 star hotel environment is essential, • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Strong organisational and problem solving skills with the ability to manage multiple priorities effectively, • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Private Client Solicitor - Harrogate - Up to £55,000 salary A high street law firm with local clients that offers high-quality legal advice to high-net-worth individuals, family trusts and business owners. Due to the growth of the firm’s Private Client department, it is now seeking to appoint an enthusiastic and commercially focused Associate Solicitor within their highly reputable team. The successful candidate will handle a varied caseload of taxable estates, probate, lasting powers attorney and court of protection amongst other private client matters. The Candidate • 0-4 PQE Private Client Solicitor, • Ambitious individual with intention to progress with STEP or other alternative qualification, • Excellent communication and interpersonal skills, • Strong commercial acumen, • Experience gained in a high street or regional firm, • Close proximity to Harrogate town centre The Benefits & How to Apply • Up to £55,000 depending on experience, • 25 days annual leave increasing with service, • Enhanced Pension, • Enhanced sickness, maternity/paternity and adoption pay, • Parking permits provided to all staff, • Full benefits package Apply in the strictest of confidence online or via telephone – there is no need for a CV for an initial conversation. Contact: Rachel Thompson, Recruitment Consultant Direct Dial: 0161 826 3140 | Mobile: 07939 986 652 Email:

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Assist the Assistant Restaurant Manager in the running of the dinner service to the required standard, • Be fully conversant with the key operational demands and systems of the department, • Be a presence on the floor during service, • Assist the Assistant Restaurant Managers with the ongoing improvement of standards, proposing ways of improving the product and services which we offer, • Assist the Assistant Restaurant Managers to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals, • Ensure all employee in-house policies, procedures and government legislation are adhered to, • Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department, • Working alongside the Assistant Restaurant Managers to ensure that we are meeting our weekly and monthly cover targets and average spends for dinner to constantly look for ways to increase profit and covers Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about Food & Beverage industy, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . If you think you are the right match for the following opportunity, apply after reading the complete description. Key Responsibilities • Assist the Assistant Restaurant Manager in the running of the dinner service to the required standard, • Be fully conversant with the key operational demands and systems of the department, • Be a presence on the floor during service, • Assist the Assistant Restaurant Managers with the ongoing improvement of standards, proposing ways of improving the product and services which we offer, • Assist the Assistant Restaurant Managers to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals, • Ensure all employee in-house policies, procedures and government legislation are adhered to, • Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department, • Hands on approach to work, always being productive and looking to improve, • Passionate about Food & Beverage industy, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. xrnqpay We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Key Responsibilities Carry out a variety of planned and reactive maintenance tasks as directed, always demonstrating flexibility in relation to tasks allocated, which will be varied and not necessarily of an electrical nature. Install and maintain electrical, electronic, electro-mechanical and data installations, systems, equipment and components. Fault finding, diagnosis and repair of electrical installations, systems, equipment and components. Carry out inspection, servicing and planned preventative maintenance works in line with departmental programs to a broad range of mechanical and electrical building engineering services. Provide on-call cover. Make adequate records of all installation, repair, servicing and testing work undertaken. Assist the building maintenance teams as necessary with electrical aspects of installation, alterations, refurbishments and maintenance tasks. Provide detailed technical advice relevant to your discipline and assist management as required. Work individually or as part of a team to complete repair and maintenance tasks. This could include working alongside the building maintenance team or external contractors. Manage and prioritise own workload to complete repairs in a timely manner and in accordance with SLA timescales. Use relevant IT systems to record all work undertaken and related expenditure. Adhere to company health and safety policies and procedures, identifying hazards and undertake risk assessments. Communicate effectively with department managers to minimize inconvenience when planning and undertaking building maintenance. Ensure that formal qualifications required for the role are kept up to date Key Skills, Qualities & Experience Level 3 electrical qualification 18th edition wiring regulations 2391-52 inspection and testing ECS gold card holder PAT testing experience Emergency lighting operation and testing experience PASMA & IPAF qualifications would beneficial but not essential Knowledge of fire alarms and plant operation/maintenance would be an advantage but not essential Confident, self-motivated and present a professional persona in all circumstances Excellent verbal and written communication skills Excellent organisational skills The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery Utmost attention to detail when carrying out tasks Previous experience in a fast paced, 24/7 commercial environment Tools, equipment and uniform will be provided Full clean driving license required Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £3,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Stream) Holiday Buy/Sell Scheme Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more... Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrlawcv We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Key Responsibilities • Engaging with guests and team members to meet and exceed their needs, • Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, • Managing cost and revenue in all areas of the restaurant without impact on the brand, or quality standards, • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience, • Possess a sound understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning, • Proactively attracting and selecting talent for the department in line with company procedures and culture Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Key Responsibilities • Provide a 5 star service throughout the night continuing to run the operation and maintain the safety and security of the hotel., • Have a management presence throughout the night in order to ensure all guests are looked after and that the Night Porter team fulfil their role & responsibilities to the highest standards., • Work alongside the Head Porter and Reception Supervisors to ensure continuity from the night shifts to day shifts in the Front Office operation. Providing full and clear handovers., • Occasional shifts during daytime hours may be required as per business requirements to support the Front Office operation., • Deal with any guest who have complaints involving any of the services of the hotel and escalate to the relevant Heads of Department and/or Guest Experience Managers where necessary., • Ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation and company/hotel policies and procedures., • Assist the Night Porters with any queries, offering solutions and taking control as necessary and escalating to the Front Office Manager or Assistant Front Office Manager should any problems arise., • Have an awareness of Standard Operating Procedures and assist the Front Office Manager and Assistant Front Office Manager in the continuous development and review of these., • Assist in training any new team members, recording the training given on record sheets. These sheets to be kept up to date with continual coaching remarks and amended task analysis., • Ensure all guests needs are exceeded at every opportunity during the night, including assisting with general guest requests throughout the night, assisting with transport arrangements as required and accommodating in room dining requests as required., • Continue the Front Office operation throughout the night, being responsible for assisting with late arrivals, early departures and handling telephone enquiries. Ensuring you are meeting procedure guidelines and following standard operating procedures as set out by management., • Complete any billing, auditing and clerical tasks as per SOPs and management direction., • Ensure the hotels cleanliness and standards are adhered to throughout the night, providing cleaning where required and as directed by Management., • Complete regular security walks around the property to ensure the hotel is safe and secure., • Report any issues and to take the appropriate action to mitigate any potential immediate risk. Reporting and notifying any issues to the Front Office or Assistant Front Office Managers, • Assist every department to ensure that the standards and quality of Grantley Hall are adhered to., • Ensure the company's Health & Safety policy and fire procedures are adhered to at all times. Key Skills, Qualities & Experience • Excellent verbal and written communication skills and a polite etiquette essential, • Computer literate and knowledge of Opera Cloud desirable, however training will also be given on this, • Excellent customer service skills with the ability to communicate at all levels, • Well presented, adhering to Grantley Hall's grooming standards at all times, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Key Responsibilities • Hands-on, operational role throughout all serving periods, will include evenings and weekends., • Taking a leadership role in engaging with guests and team members to meet and exceed their needs., • Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan., • Helping Restaurant Manager in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience., • Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning., • Proactively attracting and selecting talent for the department in line with company procedures and culture, • Fully responsible for cleanliness of the department, • Respond efficiently and accurately to customer complaints, • Implement policies and protocols that will maintain future restaurant operations Key Skills, Qualities & Experience • The successful individual will be confident, self-motivated and present a professional persona in all circumstances., • A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable., • A high level of confidentiality., • Excellent verbal and written communication skills required., • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery., • Utmost attention to detail when carrying out tasks., • Previous Management experience is essential., • Ability to work under pressure Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Apply (by clicking the relevant button) after checking through all the related job information below. Key Responsibilities • Hands-on, operational role throughout all serving periods, will include evenings and weekends., • Taking a leadership role in engaging with guests and team members to meet and exceed their needs., • Acting as a coach and mentor to a 50+ team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan., • Managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience., • Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning., • Proactively attracting and selecting talent for the department in line with company procedures and culture, • Fully responsible for cleanliness of the department, • Respond efficiently and accurately to customer complaints, • Implement policies and protocols that will maintain future restaurant operations, • Hands on approach to work, always being productive and looking to improve, • Passionate about providing excellent service to our guests and developing the team, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Key Responsibilities • Assist the Assistant Restaurant Manager in the running of the dinner service to the required standard, • Be fully conversant with the key operational demands and systems of the department, • Be a presence on the floor during service, • Assist the Assistant Restaurant Managers with the ongoing improvement of standards, proposing ways of improving the product and services which we offer, • Assist the Assistant Restaurant Managers to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals, • Ensure all employee in-house policies, procedures and government legislation are adhered to, • Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department, • Working alongside the Assistant Restaurant Managers to ensure that we are meeting our weekly and monthly cover targets and average spends for dinner to constantly look for ways to increase profit and covers Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about Food & Beverage industy, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. xrnqpay We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. All candidates should make sure to read the following job description and information carefully before applying. Key Responsibilities • Lead, motivate, and support the Reception team to deliver exceptional guest service in line with Grantley Hall's luxury standards. • Oversee all front desk operations, including check-in, check-out, reservations, and guest inquiries. • Ensure a warm and professional welcome for all guests, creating a memorable first and last impression. • Coordinate with other departments to provide a seamless and personalised guest journey. • Monitor service quality, handle guest feedback and complaints effectively, and implement improvements where required. • Manage staffing levels, training, and scheduling to maintain efficiency and service excellence. • Take responsibility and be an ambassador for team training and engagement. Consistently finding ways to develop training standards, checklists and onboarding processes. Celebrating team member successes to inspire. • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date. Ensure all tools are available for their training. • To take responsibility for any outstanding charges on the guest ledger and to ensure they are settled promptly. • Consistently review and develop SOPs to ensure they are up to date for team members and are assisting in the progression of the department. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team. • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues. • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery. • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills. • A high level of confidentiality. • Full, clean driving licence due to our insurance policies is essential. • Ability to meet deadlines and work under pressure. • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team. • Detail orientated and drives standards. • Confident, self-motivated and present a professional persona in all circumstances. • Hands on approach to work, always being productive and looking to improve. • Well presented, adhering to Grantley Hall's grooming standards at all times. • Experience of managing a large team within the hospitality industry. • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5* experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: ~ Tips typically over £200 per month (£3,400 per year) ~ Complimentary bespoke uniform and chef whites ~ Complimentary meals whilst on duty ~ Refer a Friend bonus - Earn up to £1000 ~ Holiday Buy/Sell Scheme ~ Complimentary employee car parking ~ Complimentary state of the art onsite gym - with personal trainer support ~31 days annual leave (including bank holidays) increasing with service ~ Professional development opportunities at all levels ~ Reimbursement on work shoes, sight tests and professional memberships ~ Modern and spacious discounted live in accommodation for eligible roles ~ Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. ~ We celebrate success. With an annual awards ceremony as well team events and incentives. xkybehq Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. ~ Employee Assistance Programme helpline and online support, along with wellbeing champions onsite ~ Team Member of the Month Awards ~ Discount on Grantley Halls Restaurants, Spa products and Gift Shop ~ Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels ~ Cycle to work scheme ~ Access to Stream, allowing you to instantly access your wages ~ Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. The Operations Manager will oversee the day to day operation of the hotel across key operational departments including Food & Beverage, Front Office, Housekeeping and Spa ensuring guest experiences are consistently delivered. Key Responsibilities • Being a visible presence to both your teams and the guests to deliver an exceptional guest experience, • Supporting departmental teams in exceeding guest expectations whilst delivering a personalised service culture, • Ensuring the smooth and efficient day to day operation of all operational departments with effective cost control, • Constantly review operations, suggest ideas for improvement and support implementation across all operational areas, • Maintaining operational standards in line with LQA, Forbes and AA standards, • Supporting the delivery of the hotels operational objectives and departmental goals, • Supporting departmental managers in managing payroll and departmental costs in line with budget expectations, • Maximising sales opportunities and operational efficiencies to support profitability across the business, • Assisting in monitoring departmental financial performance, identifying areas for improvement, • Ensuring a positive and productive team culture across all operational departments, • Supporting the Learning & Development culture of developing talent into highly successful careers at Grantley Hall, • Assisting in recruiting, training and developing operational teams to achieve both personal and business objectives, • Supporting Heads of Department with employee performance management and HR related matters when required Key Skills, Qualities & Experience • Proven experience within hotel operations managing multiple operational departments is essential, • Previous experience overseeing multiple Food & Beverage outlets is essential, • Previous experience overseeing Front Office, Housekeeping and/or Spa operations would be beneficial, • A hands-on approach is essential, • Previous experience working in a luxury 4 or 5 star hotel environment is essential, • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Strong organisational and problem solving skills with the ability to manage multiple priorities effectively, • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Please make an application promptly if you are a good match for this role due to high levels of interest. Key Responsibilities • Assist the Housekeeper with the ongoing training programme for the Department and maintaining records • Train team members to assist in the laundry when required to meet standards and health and safety remits • Prioritise departmental linens in accordance with function • Keep a consistent supply to the spa of towels, therapist items and robes, keeping a consistent check on levels • Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms • Responsible for the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning • Responsible for the laundering of staff uniform and the distribution of items to existing and new staff • Repair uniforms and guests linens, duvet covers, robes etc when required • Act as guest valet throughout the time on duty, pressing of suits or meeting any light laundering requests. • Assist in the ordering of laundry materials • Responsible for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner or to the laundry machine provider for service calls • Responsibile for ensuring that procedures are in place and are followed to maintain a safe and clean working environment. Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve • Passionate about the work you do • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: A monthly service charge - typically £3,400 annually 31 days holiday increasing to 33 days with length of service Access to earnings before payday (Stream) Holiday Buy/Sell Scheme Free parking Complimentary meals when on duty Discounted modern and spacious live-in accommodation Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more... Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrlawcv We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. Discounted hotel stays with Pride of Britain hotels Complimentary bespoke uniform and annual shoe allowance Free sight tests for those eligible Onsite Team Gym with professional induction Refer a Friend Scheme where you can earn up to £1000 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch' Grantley Academy to support your development Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. All candidates should make sure to read the following job description and information carefully before applying. Key Responsibilities • Lead, motivate, and support the Reception team to deliver exceptional guest service in line with Grantley Hall's luxury standards. • Oversee all front desk operations, including check-in, check-out, reservations, and guest inquiries. • Ensure a warm and professional welcome for all guests, creating a memorable first and last impression. • Coordinate with other departments to provide a seamless and personalised guest journey. • Monitor service quality, handle guest feedback and complaints effectively, and implement improvements where required. • Manage staffing levels, training, and scheduling to maintain efficiency and service excellence. • Take responsibility and be an ambassador for team training and engagement. Consistently finding ways to develop training standards, checklists and onboarding processes. Celebrating team member successes to inspire. • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date. Ensure all tools are available for their training. • To take responsibility for any outstanding charges on the guest ledger and to ensure they are settled promptly. • Consistently review and develop SOPs to ensure they are up to date for team members and are assisting in the progression of the department. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team. • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues. • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery. • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills. • A high level of confidentiality. • Full, clean driving licence due to our insurance policies is essential. • Ability to meet deadlines and work under pressure. • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team. • Detail orientated and drives standards. • Confident, self-motivated and present a professional persona in all circumstances. • Hands on approach to work, always being productive and looking to improve. • Well presented, adhering to Grantley Hall's grooming standards at all times. • Experience of managing a large team within the hospitality industry. • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5* experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£3,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Holiday Buy/Sell Scheme Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. xrlawcv Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Stream, allowing you to instantly access your wages Simplyhealth - Health cash plan

About the role… We are excited to be recruiting for a Showroom Host. This is an unrivalled opportunity to join one of the UKs fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for greeting and welcoming customers and visitors on arrival into the showroom and ensure they are guided to the right person. As a Showroom Host, you will be a valued team member committed to delivering the best customer service that exceeds our customers expectations. You will make each Stoneacre customer feel valued, and provide the highest level of customer care, all whilst contributing towards making Stoneacre the Number One Motor Group . Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salary A flexible approach to working patterns A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free onsite parking An average day as a Showroom Host… Greet customers and visitors, ensuring waiting times are kept to a minimum. Offer customers and visitors refreshments. Encourage customers to engage with the products and services in a relaxed environment. Handle basic product queries using supporting information, providing our customers with confidence that they are receiving a professional service. Ensure the customer experience is personalised and efficient. Maintain and coordinate the showroom environment and ambience and ensure the showroom is clean and tidy in accordance with operational guidelines. Handle inbound telephone calls and direct them to the relevant colleague or department. Work with the showroom team to support promotions and events, ensuring brochures are up to date and in the right places. Maintain accurate customer records, keeping them up to date. As a fully embedded member of the team, you will ensure sales opportunities are handed over seamlessly to our sales colleagues. Attend training and meetings as and when required to ensure your continuous development and gain specialist product knowledge. About you… You will be a strong team player and comfortable working with others. You will have strong influencing skills with the ability to build relationships as well as being empathetic, confident, engaging and pleasant. You will be customer focused and enjoy providing excellent service to our customers and meeting their needs. You will be organised, professional and efficient under pressure. You will have a full UK driving licence, good IT skills, administrative skills, and a good level of general education, ideally GCSE English and Maths. You will have previous relevant experience working in a customer-facing role preferably within the automotive industry. We want you to love what you do – The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."

The department has excellent IT systems with ICE requesting & reporting, Clinisys Winpath LIMS, and Q Pulse quality management system. The Pathology team at Harrogate is highly regarded, having an excellent reputation with service users. Our vision is to achieve excellence every time.

Role | Legal Secretary Experience | Previous Legal Administration/Legal Secretary experience required Based | Harrogate Offer | £26,000 - £28,000 We are working with a well-established law firm to recruit a Legal Assistant to support their Family department. This is an excellent opportunity for someone who enjoys a consistent, support-focused role and is looking to develop within a stable position long-term. The successful candidate would not need previous Family experience, but a desire to move into the area. Duties • Audio typing and preparation of legal documents, • Managing diaries, appointments and scheduling for fee earners, • Providing case management support and maintaining accurate records, • Acting as a point of contact for clients, handling queries professionally, • General administrative support to the department as required Successful Candidate • Strong typing skills with experience in audio dictation, • Excellent organisational skills with the ability to manage multiple tasks, • Confident communicator with a professional and approachable manner, • Good IT skills, including Microsoft Office and case management systems Please apply via the advert or contact Calum at Eclectic Recruitment for more information. We endeavour to reply to every candidate, every time, but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities

About the role An exciting and rare opportunity has arisen to join our fantastic team at Harrogate Audi as a Bodyshop Manager. As Sytner Bodyshop Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handing and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. About you Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry. This is a sales-focused role that would suit a forward-thinking, people orientated person, and you must be both Audatex and VDA accredited. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone. Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Monitor departmental performance, fee generation, and profitability against agreed targets. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Leadership position with autonomy and influence over the department.

The ideal candidate Previous experience in an IT support or technician role Strong technical knowledge of hardware, software, and network systems Ability to troubleshoot and resolve technical issues efficiently Good communication and problem-solving skills A proactive and organised approach to work

Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. You will also be required to be registered with SSSC and it is y

The ideal candidate Previous experience in an IT support or technician role Strong technical knowledge of hardware, software, and network systems Ability to troubleshoot and resolve technical issues efficiently Good communication and problem-solving skills A proactive and organised approach to work

This is an exciting opportunity for a nurturing practitioner to join a small team dedicated to delivering high quality Early Learning and Childcare provision to children and families who meet the Scottish Government’s Eligible 2’s criteria. First Aid qualification or willingness to work towards

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Surrey, with additional offices in the US 🌍. Summit Rec2Rec is partnered with a. This is an opportunity to join a business led by a founder with.

It’s an exciting time to join Arthur, particularly within our expanding ITC team. The firm will not discriminate because of age, disability, gender reassignment, marital status, maternity, race, religion and belief, or sexual orientation. Built on the foundations of transparency, quality, and inte

Build long‑term trust with public sector customers through judgement, clarity and follow‑through. The majority of your clients will be in. LAN/WAN, network performance, resilience, visibility).

This role would suit someone with experience in recruitment, sales or another client‑facing environment who enjoys relationship‑led work and developing a desk over time. A stable, high-demand market with excellent billing potential. Access to leading tools, tech and training for efficient, high-

They deliver Cyber Security, Platform, Data and Migration solutions with automation. They’re looking for people with a history of cloud solutions sales and presales technical consulting, Hands on selling Azure services and have experience with managed services or cloud migration.

Work closely with technical hiring stakeholders. Long-term progression and equity-style incentives at senior levels. Recruitment Consultant – Technology / Deep Tech.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. Previous customer service experience is beneficial but not essential, we ar

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Maintaining relationships with colleagues in your department to support custo

Take ownership of customer queries, keeping systems updated and credits/collections booked out in a timely manner, effectively liaise with other departments where necessary. Medina foodservice, along with Brakes, is part of the Sysco global family meaning our customers benefit from global reach, ec

Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss If you want a rewarding opportunity and flexible payment options, start your journey with Yodel by InPost today. We'll give you freedo

The roles will start on 1 June and will initially be 7 week contracts.

Job Description We here at Siamo Recruitment are working with a UK renowned specialist recruiter with a leading headhunting department. This is a great opportunity for someone looking to step into recruitment who is eager to learn and naturally ambitious. We are looking for a Recruitment Consultant

Job Description As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams. We offer a