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Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (30K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£30-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £30K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Optical Express is one of the World’s leading providers of Laser eye surgery with the largest number of clinics throughout the UK and Europe. The group operates in the UK, Ireland, Croatia and Germany. A fantastic opportunity has arisen to join Optical Express at a really exciting time, we are currently looking to recruit two experienced Servicedesk Analysts. The roles can be based in our Glasgow city centre office, or our Cumbernauld office. The role will involve supporting both the head office and operational areas of the business; as such an understanding of diverse infrastructures alongside the ability to analyse, detect, diagnose and resolve issues, whilst providing a high degree of customer satisfaction are all fundamentals. The role requires visits to our sites throughout Scotland so a driving licence is essential. Candidates will be a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment. Hours of work are predominantly between 8AM and 5.30PM on a rotational shift pattern basis and a degree of flexibility is required, as some weekend work will be involved. Responsibilities: • Responsible for the Installation, configuration, and maintenance of computer hardware, software, networks, mobile devices, and printers., • Taking end-to-end ownership of IT tickets, including communication and technical resolution., • Appreciation of Service Level Agreements (SLA’s)., • Good experience with Active Directory - adding user accounts, troubleshooting, user network access permission, AD account administration etc., • Visiting company locations to provide on-site support and collaborating with team members during projects., • Responsible for managing mobile devices, configuration, and troubleshooting any issues., • Experience in troubleshooting MS Windows 10, 11 as well as Office 365., • Microsoft accreditations such as MCP and / or MCSE and ITIL would be advantageous., • The role requires a confident communicator with a sound mix of analytical ability and customer service awareness gained within an IT Helpdesk/Service Desk/Call Centre environment., • Creating and applying user groups, permissions and settings using NTFS and Windows Group Policy., • An industry leading salary, • State of the art, modern working environments, • 33 days annual leave*, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

About Systal: Systal Technology Solutions is a global technology company that helps large organisations improve, secure and transform their IT systems. We specialise in managed network, cloud and security services, supporting businesses in over 90 countries and managing more than 200,000 technology assets worldwide. Our work helps organisations operate more efficiently, stay secure, and use technology to drive innovation and growth. Our mission is to be the world’s most trusted technology services partner, helping organisations unlock the full potential of their technology. About the role: As an IT Engineer Apprentice you will act as the first point of contact for IT support, helping colleagues resolve technical issues and ensuring systems run smoothly day to day. You will have the opportunity to develop strong helpdesk, troubleshooting and systems knowledge while building experience within a global technology environment. You will become a key systems superuser, supporting colleagues with core business applications and collaborating with wider technical teams to deliver excellent service and continuous improvement. Responsibilities: • Act as the first point of contact for IT support queries, providing 1st line support for desktops, laptops, mobile devices and business applications, ensuring users receive timely and professional assistance, • Troubleshoot and resolve hardware, software and access issues, escalating more complex problems to specialist teams where required and collaborating to ensure resolution, • Become a superuser across key business systems including Windows environments and Microsoft 365 (Exchange Online, SharePoint and Teams), supporting colleagues to use these tools effectively, • Support employee onboarding and offboarding processes, including device setup, account creation, permissions and system access, • Assist with routine system tasks such as user account management, updates, patching and system health checks (Linux knowledge advantageous), • Deploy and configure hardware and software for internal users, ensuring devices are secure, compliant and ready to use, • Basic knowledge of Windows 10/11 and the Microsoft 365 suite, • Strong customer service skills, • Good problem-solving ability, • Clear communication skills (written and verbal) and the ability to collaborate effectively with colleagues Working hours: Monday to Friday, 9am - 5pm Benefits: • Generous annual leave: Enjoy 33 days of paid annual leave to recharge and pursue your passions., • Employee assistance programme: Access to confidential support for personal and professional challenges., • Rewards and discounts: Take advantage of exclusive offers and discounts through our rewards programme., • Pension scheme: Benefit from our pension plan, in line with automatic enrolment. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Glasgow (covering the whole of Scotland) Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Competitive Salary + Bonus + Company Van (Fully Expensed) + Benefits Are you a fully seasoned ChillerService Engineerlooking to further develop your career with Applied products? Here, youve the opportunity to join our dynamic team of service experts, where progression and development isnt just available its encouraged! Whats In It For You? At Daikin UK we value our employees and their contributions. We offer acomprehensive rewards packageincluding: • Fully expensed van with tools and uniform, • Door to door pay, along with opportunity for overtime, • ComprehensivePrivate Medical Insurance and Health CareCash Back plan, • 25 days annual leave plus bank holidays, • EmployerPension Contributions of 7% Working within an established team of Field Service Engineers, liaising closely with Service Coordinators, you will bring valuable contributions to service requirements amongst ourDX and Applied products; splits, VRVs and Chillers. • Attending customer sites across the whole region and carrying out vigorous fault finding/diagnostics, with a great degree of accuracy for first time fix, • Providing telephone support to on-site Engineers via the helpdesk on a team rotation As a strong communicator, you will be confident in conveying technical information to your customers. A technical problem solver who has a methodical and analytical approach that inherently aids issue resolution. This role requires an NVQ Level 2 or City and Guilds in Air Conditioning & Refrigeration and full F-Gas certification. Along with demonstratedhands-on experience of servicing, fault finding and repairing Chillers. Your Interview Journey: Interview 1: Introduction and Exploration Call With:Your Daikin Recruitment Business Partner Purpose:For you to get the lowdown on Daikin; who we are, what we do, and what makes us tick. It also provides us with an opportunity to understand your experiences, motivations, and personality. Interview 2: Structured Interview With:Team Leader Purpose:A detailed discussion to explore your work experience and delve into Daikin's operations, focusing on the specifics of the role. Interview 3: Final Formal Interview With:Hiring Manager and Team Leader Purpose:An opportunity to delve more on your product knowledge by answering a few technical competency based questions. About Us: Daikin UK, provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology. We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. xrnqpay Join us in creating an environment where everyone can thrive.

Behind the scenes, their central support teams, including IT, play a vital role in keeping their shops and distribution network running smoothly. Working as part of their IT Helpdesk team, providing first-line technical support to team members across our shops, warehouses and offices. This vocationa