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Senior Service Delivery Manager – Own the client. Some Service Delivery roles are about reporting. You’ll take ownership of key client relationships post-transition, ensuring services are not only stable, but continuously improving.

Onsite Service Delivery Manager. Onsite Service Delivery Manager. Build strong customer relationships and ensure delivery meets SLAs, KPIs and contractual expectations.

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Provide strategic oversight of all s

You'll work closely with Product Owners and Product Managers to align IT service delivery with product roadmaps and business objectives. IT Service Delivery Manager (Contract). Owning the delivery of IT products and services to agreed.

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

IT Service Manager OR Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. IT Service Manager - Technical Account Manager. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service d

A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturi

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

Build productive relationships with senior business stakeholders to ensure transparency, alignment, and confidence in IT services. IT Service Management Lead – ITSM. Provide strategic and operational leadership for IT service management across business-critical systems and infrastructure.

Take overall responsibility for high-quality service delivery, ensuring compliance with service level agreements (SLAs) and performance targets. Background in service delivery management within a technical or IT services environment. This role oversees service delivery across workplace technology or

Extensive service delivery management experience working within an IT Support/Managed Services environment - specifically in Microsoft Technology. People orientated, with team lead qualities, with experience of influencing and impacting leadership communities at varying levels. Good communication sk

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Work with grid operators and technical partners to complete system integration.

Our Area Service Delivery Managers are part of the Field Team and for this role you must be located within the. We are looking for a highly motivated person to join our team of Area Service Delivery Managers. You will be responsible for managing IAM RoadSmart’s operational service delivery within

Strong experience managing IT operations or service delivery through MSPs, with a focus on performance and outcomes. Partner with MSPs and internal teams to drive continuous improvement, cost optimisation, and service innovation. Support troubleshooting activities, performance reviews, and strategic

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

Typical Accountabilities: Operational Delivery * Oversee day-to-day on-site operations across EMEA & APAC sites, ensuring consistent service delivery in line with agreed standards* Monitor site performance, risks, and issues, coordinating appropriate actions to maintain service quality and reliabili

National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. You will ensu

We’ll reward your hard work with an attractive, competitive salary and benefits package, which includes: 26 days' holiday – increasing after two years of service to 28 days The opportunity to buy or sell up to five days of holiday An annual bonus scheme based on company and personal per

Are you passionate about Service Management, particularly ITIL Service Design? We're hiring an IT Service Design Manager. Job Title: IT Service Design Manager Pay of £44,447, plus 28. Based within IT Operations, our Service Operations Design and Transition teams work closely t.

IT Service Delivery Analyst - WrexhamSalary: The role is a key part of the IT Service Delivery function and is the face of service delivery for the bank. Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days ho

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with

IT Service ManagerPosition: Service ManagerLocation: Ringwood, Hampshire + Hybrid home workingSalary: £30 - £33k DOE + Benefits + Company Profit ShareHours: 37. The RoleAs a Service Manager, you will be part of an established service management team responsible for the day to day operation of our

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. Working within Digital Channels, you'll lead Live Service activity for key services such a

The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. The Package: Company Profit Share (fir

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The role includes daily operations oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment.

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

A UK-based retail company is seeking a Workplace IT Support Lead to manage IT support operations across corporate and retail settings. Responsibilities include leading a team of analysts, managing escalations, and driving problem management initiatives. This role offers a competitive salary, signifi

The Senior Service Delivery Manager will lead the transformation of Logicor’s IT organisation into a mature, ITIL‑aligned function, delivering consistent and consistently good service across the business. The role will establish a robust IT Service Management (ITSM) framework, strengthen governa

The position offers a hybrid work model and competitive benefits, aiming to support one of the UK's most critical low-carbon energy initiatives. A leading energy project in the UK is seeking a Test Manager to lead their end-to-end testing strategy for enterprise IT systems. This role involves workin

A leading consumer review platform in the UK is looking for a Senior IT Program Manager to join their Digital Delivery team. Candidates should have at least 5 years of experience in project management, particularly in IT, possess strong communication skills, and the ability to navigate complex envir

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A community-focused housing organization in the United Kingdom is looking for an experienced ICT Service Delivery Manager. This role involves overseeing the delivery of IT services, managing the IT Service Desk, and ensuring high customer satisfaction. The ideal candidate will have significant exper

This position requires 2+ years of experience in a related role, familiarity with MSPs, and strong skills in communication and time management. A leading Managed Service Provider in the UK is seeking an organized Operations & Service Support Coordinator.

A leading pub and brewery company seeks an IT Service Desk Manager to lead exceptional technology support, ensuring smooth operations. Benefits include competitive salary, extensive training, and discounts on the company’s offerings. The role demands strong leadership of 1st and 2nd line teams, ex

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh