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Fostering Manager Salary: £55,000 - £65,000 per annum (depending on experience) Hours: 37 hours per week (Full Time) Reports To: Director Accountable To: Responsible Individual About the Role As the Registered Fostering Manager, you will lead and develop all aspects of Thrive Fostering's services, ensuring compliance with Ofsted requirements, the Fostering Services (England) Regulations 2011 and National Minimum Standards. You will oversee the operational, strategic and commercial performance of the agency while ensuring children, young people and foster carers receive the highest quality service. You will also act as the agency's lead for safeguarding. Strategic Leadership You will play a key role in shaping the future direction of Thrive Fostering by contributing to business planning, service development and sustainable growth. Your responsibilities will include: Developing business growth strategies. Building and maintaining Local Authority partnerships. Negotiating and reviewing contracts. Supporting foster carer recruitment initiatives. Identifying new business opportunities. Producing regular KPI and performance reports for the Directors. Operational Management You will be responsible for the day-to-day management of the fostering service, ensuring all statutory and regulatory requirements are consistently achieved. This includes responsibility for placement services, foster carer support, quality assurance, compliance and service delivery. Key responsibilities include: Managing the Placement Service. Ensuring compliance with legislation and National Minimum Standards. Maintaining agency policies and procedures. Delivering placement targets. Managing fostering resources. Monitoring service quality through regular audits. Ensuring a 24-hour support service for foster carers. Leading safeguarding practice throughout the agency. Overseeing foster carer assessments, approvals and annual reviews. Managing agency systems including IT, training, Fostering Panel and out-of-hours services. Monitoring agency performance against agreed KPIs. Staff Leadership You will lead a multidisciplinary team of social workers, managers and support staff, creating a positive, supportive and high-performing working environment. Responsibilities include: Staff supervision and workload allocation. Performance management and appraisals. Recruitment, training and professional development. Supporting staff with guidance and professional advice. Ensuring policies and procedures are consistently followed. Escalating significant operational issues to the Directors. Finance & Business Performance Working alongside the Directors, you will contribute to the financial success of the organisation. This will include responsibility for agreed budgets, financial targets and authorised expenditure within delegated limits. Partnership Working You will develop and maintain excellent working relationships with Local Authorities, partner organisations and internal stakeholders to support continued business growth and high-quality service delivery. Additional Responsibilities The role also includes: Attending meetings and professional conferences. Promoting Health & Safety compliance. Leading safeguarding policy development and implementation. Undertaking projects and additional duties as required. Maintaining the highest standards of confidentiality

Service Delivery Manager - Collections Salary: £40,491.36 per annum, with an annual performance bonus plus Veolia benefits and pension Hours: 40 hours per week. Monday - Friday, 8:00am - 5:00pm. Location: Marsh Road Depot 4/7 Marsh Road HA0 1ES When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities. Ensuring training and competency checks are in place for all roles. Monitor operational performance, follow up on complaints, problem-solve for operational challenges. Delivery of a first-time collection culture and all contractual performance KPI's. Lead our people & assets to deliver/exceed service expectations. Developing an excellent day-to-day relationship with client officers and residents, built on trust and service delivery. Ensure operations are run in line with Veolia Minimum Requirements and supporting improvement plans. Investigate safety incidents, underperformance and disciplinary incidents. What we're looking for; Essential: Experienced working as part of a team; with good communication and leadership skills is necessary. Valid Full UK driver's licence. IT Skills, Experience in a similar environment would be essential. Understanding of Health & Safety at work, with experience of health and safety protocols. Knowledge of environmental regulations and compliance requirements. Strong understanding of waste handling, disposal, and recycling processes. Excellent project management and organizational skills. Strong attention to detail and record-keeping abilities. Desirable: HGV Driving Licence. IOSH training. Experience in waste management operations. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Project Engineering Manager Location: Hayes, London Sector: Data Centres & Mission Critical Construction Salary: £80,000 - £90,000 + Package The Opportunity A leading specialist contractor is looking to appoint an experienced Project Engineering Manager to join its delivery team on a flagship hyperscale data centre development in Hayes, West London. This is a unique opportunity to take ownership of the engineering function on one of the UK's largest mission-critical construction projects. The development comprises 18 data halls, supporting high and medium voltage energy centres, associated infrastructure and complex engineering systems, requiring exceptional technical leadership throughout the project lifecycle. As the senior engineering lead, you'll be responsible for technical governance, engineering assurance and quality management across the project, ensuring all works are delivered safely, compliantly and in accordance with approved design information, contractual obligations and engineering best practice. Role Overview You will be responsible for: Leading the engineering function across a major hyperscale data centre project Establishing engineering governance, technical assurance processes and quality standards Providing technical leadership to multidisciplinary engineering teams Managing engineering interfaces across civil, structural, architectural, mechanical and electrical packages Overseeing technical coordination and engineering compliance across all project disciplines Owning the project's quality assurance strategy, inspection regime and engineering assurance framework Managing NCRs, technical deviations and concession processes, ensuring corrective actions are implemented effectively Identifying and mitigating technical risks that could impact programme, quality, safety or commercial performance Supporting project teams with engineering advice throughout construction, commissioning and handover Leading, mentoring and developing Senior Engineers and wider engineering teams Driving continuous improvement, lessons learned and engineering best practice across the project About You Significant experience leading engineering teams on major construction or infrastructure projects Previous experience as a Project Engineering Manager, Engineering Manager, Technical Manager or Senior Engineering Lead Strong understanding of engineering governance, technical assurance and quality management systems Proven experience managing multidisciplinary engineering teams across complex construction projects Excellent knowledge of design management, constructability and buildability principles Experience delivering large-scale data centre, mission-critical, healthcare, pharmaceutical or similarly complex projects would be highly advantageous Strong understanding of NEC contracts, with experience working in collaborative project environments Company Profile This specialist contractor delivers complex construction, engineering and refurbishment projects across the data centre, defence and energy sectors. Providing an integrated service from early design and engineering through to construction, commissioning and client handover, the business has developed an outstanding reputation for delivering technically demanding projects to the highest standards of quality, safety and engineering excellence. With a strong pipeline of secured work and continued investment in its people, this is an excellent opportunity to join a market-leading organisation delivering some of the UK's most advanced mission-critical facilities. What's in it for you? 💰 £80,000 - £90,000 + Package 🚗 Car allowance 🏥 Private BUPA healthcare and cash plan 💷 Competitive pension scheme ⚡ Electric vehicle scheme 🚲 Cycle to Work scheme 👓 Eyecare vouchers 🎂 25 days holiday + Bank Holidays + Birthday off 📈 Genuine opportunities for progression within a growing specialist contractor 🏗️ Opportunity to lead engineering on one of the UK's flagship hyperscale data centre developments About Walker & Sloan Walker & Sloan are a BCorp certified recruitment business specialising in construction and the built environment. I, Jack Houghton, work closely with contractors, developers and consultancies across the UK and handle all applications with complete confidentiality

Warehouse Stores Assistant Length: 12 months (long term contract with possible extensions) Location: Heathrow onsite 5 days per week (Monday to Friday standard hours) Rate: £125 to £150 per day via umbrella Purpose of Role The candidate will be responsible for the efficient coordination and control of all sub project materials, inbound delivery, storage requirements, operational vehicles, plant and equipment for the airport. Key Areas of Responsibility Core Activities Understand the Company's H&S Policy and their allocated responsibilities. Lead and direct the stores activities. Ensure all supplier delivery notes are signed, dated, checked and saved within SharePoint. Report any goods receiving discrepancies to the Logistics Manager for processing and follow up. Stowage of materials ensuring materials are stored in correct project locations and stock is rotated appropriately. Perform both regular and rolling stock takes on an agreed basis and made available within SharePoint. Ensure stock counts are available on a weekly basis by project location. Maintain all stores locations and Logistics Yard, ensuring a clean, safe environment, always keeping the premises in a tidy and presentable manner. Always adhere to OH&S standards. Cable drum IDs are reported and cable stored and reported in correct manner. To conduct stores searches for missing parts and locate missing equipment when not signed out. Report any process breaches to the Logistics Manager for resolution with relevant personnel. To complete necessary weekly statutory inspections - Working at Height, LOLER, PUWER in an accurate manner as per pre agreed timescales and saved within SharePoint. Conduct monthly vehicle inspections - Vehicle Inspection, Mileage Logs and First Aid as per pre agreed timescales and saved within SharePoint. Drive company vehicles to the airport garage for 6 monthly airside checks, and to Northgate garage when required for MOT's and Service. Carry out Fulcrum and Rapid Goods Scanning bookings in line with Project timescales when required. Develop a sound level of understanding of Fujitsu Operations processes and procedures. Other duties as required by the Logistics Manager. Assist with cross training within your team. Experience, Qualifications and Attributes Experience Has 3-4 years of warehouse / stores industry experience. Experience within IT product set preferable. Has supervisory experience (preferable but not essential). Technical Experience Cabling and Physical Infrastructure product knowledge. Preferably has experience of airport equipment, systems, processes. Attributes Excellent communication skills, both written and spoken. Has a pro-active and collaborative approach to projects. Computer literate - Working knowledge of (Word, PowerPoint, Excel). Behaviours Teamwork - Works well with others. Proactive - Has a 'can-do' attitude to challenges. Communication - Actively seeks to bring a message across. Organization - Is organized and can multi task. Respect - Works with a respectful approach to both colleagues and clients. Achieving results - Works hard to make improvements. Personal accountability - Takes ownership of the works under their control and seeks to continuously improve performance standards. Attention to detail. Self-motivated. Ability to work under pressure and possess good time management skills. Creativity - Develops & implements new approaches/solutions. Flexibility around working times/hours and good time keeping.Qualifications Mandatory: Clean Driving licence / Airside Driving experience Other required training will be provided.Other Demonstratable 5 year working history to enable Airside pass authorisation. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Project Planner Location: Acton, London Sector: Data Centres & Mission Critical Construction Salary: £75,000 - £80,000 + Package The Opportunity A leading specialist contractor is looking to appoint an experienced Project Planner to join its growing delivery team on a flagship hyperscale data centre development in Acton, West London. This is an exciting opportunity to become involved in one of London's major mission-critical construction projects, supporting the delivery of two new hyperscale data centres alongside associated infrastructure and enabling works. Working within a highly experienced project team, you'll play a pivotal role in developing, maintaining and analysing project programmes, ensuring works are planned, monitored and delivered efficiently throughout every phase of the construction lifecycle. The role offers exposure to technically complex projects within the data centre, defence and energy sectors, providing an excellent opportunity for an experienced Planner looking to further develop their career within one of the UK's leading specialist contractors. Role Overview You will be responsible for: Developing and maintaining baseline and live construction programmes throughout the project lifecycle Supporting programme development across tender, design, construction, commissioning and project close-out stages Producing look-ahead programmes, progress reports and programme updates for project teams Monitoring programme performance, identifying critical path activities, float and potential delays Carrying out programme analysis and "what-if" scenarios to support project delivery Identifying programme risks and escalating issues to the Project Manager where appropriate Supporting change control procedures, programme revisions and baseline management Maintaining accurate planning records and programme data throughout the project Working closely with Project Managers, Engineers and Site Management teams to ensure robust planning information Assisting with tender programmes, construction sequencing and logistics planning Supporting planning discussions with clients, consultants, subcontractors and internal stakeholders Providing planning information for extension of time, delay analysis and project controls where required Contributing towards continuous improvement of planning processes and reporting standards About You Previous experience as a Project Planner within the construction industry Experience delivering programmes across tender, pre-construction and live construction phases Strong working knowledge of Primavera P6, Microsoft Project or ASTA Powerproject Good understanding of construction sequencing, project controls and programme management Experience working under NEC contracts, with FIDIC knowledge advantageous Ability to analyse critical path, float, programme risk and project performance Company Profile This specialist contractor delivers technically complex construction and engineering projects across the data centre, defence and energy sectors throughout the UK. Offering a fully integrated service from early site acquisition and design through to construction and client handover, the business has built an outstanding reputation for delivering high-quality solutions within some of the country's most demanding environments. With a strong pipeline of secured work and continued investment in people and technology, they provide excellent long-term career opportunities for ambitious construction professionals. What's in it for you? 💰 £75,000 - £80,000 + Package 🚗 Car allowance 🏥 Private healthcare 💷 Competitive pension scheme ⚡ Electric vehicle scheme 🚲 Cycle to Work scheme 👓 Eyecare vouchers 🎂 25 days holiday + Bank Holidays + Birthday off 📈 Excellent long-term career progression * 🏗️ Opportunity to work on landmark hyperscale data centre developments About Walker & Sloan Walker & Sloan are a BCorp certified recruitment business specialising in construction and the built environment. I, Jack Houghton, work closely with contractors, developers and consultancies across the UK and handle all applications with complete confidentiality

Location: Wembley Salary: £38,000 – £40,000 per annum Job Type: Permanent, Full-time Hours: 37.5 hours per week, with flexibility required to support weekend operations We are recruiting for an experienced Registered Manager / Operations Manager to lead a specialist adult social care service in Wembley. This is an excellent opportunity for a confident Care Manager, Deputy Manager, Service Manager, Operations Manager, or existing CQC Registered Manager who is ready to take ownership of a regulated service while also overseeing wider day-to-day operations. The successful candidate will be responsible for maintaining high standards of care, leading staff teams, ensuring CQC compliance, and supporting smooth service delivery across respite, day service, and client transport operations. Essential Requirements CQC management experience Level 5, or working towards Level 4/5 Adult social care experience Previous experience as a Registered Manager, Deputy Manager, Operations Manager, Service Manager, or similar senior care role Strong understanding of CQC regulations, inspections, quality statements, safeguarding and care compliance Experience in adult social care, supported living, respite care, residential care, day services, or another regulated care setting Experience managing staff, supervisors, coordinators, senior care workers, or operational teams Confident handling audits, care plans, risk assessments, safeguarding records and compliance documentation Strong leadership, organisation, communication and decision-making skills Good IT skills, with experience using care management systems Ability to manage a busy service with flexibility, professionalism and attention to detail Key Responsibilities As the Registered Manager / Operations Manager, you will act as the CQC Registered Manager for a specialist respite service and ensure the service remains compliant with CQC regulations, the Health and Social Care Act, Fundamental Standards and internal policies. You will lead on audits, quality assurance, risk management, care planning and safeguarding standards, while maintaining a safe, well-led, caring, responsive and effective service. You will oversee the daily running of respite care, day care and related service operations, ensuring service users receive person-centred, safe and high-quality care. This will include managing referrals, assessments, care plans, reviews, risk assessments, occupancy, care outcomes and operational performance. You will also support the safe and efficient coordination of client transport, working closely with coordinators, drivers, support staff and senior team members to ensure services run smoothly. A key part of the role will involve leading staff teams, providing supervision, appraisals, coaching and performance support, while promoting a positive, accountable and professional working culture. You will maintain accurate records using care management systems and report to senior management on staffing, occupancy, compliance, transport and service performance. You will also support continuous improvement, budget awareness, cost control and service development. Desirable Experience Experience managing more than one care service or provision Experience overseeing client transport or care-related logistics Knowledge of local authority referrals, contracts, funding processes or tendering Experience managing weekend rota structures or high-occupancy care periods Business operations or management qualification The Ideal Candidate The ideal candidate will be a calm, organised and confident care leader who can balance CQC compliance with practical day-to-day operations. You will be able to motivate staff, manage regulated care standards, communicate professionally with families and professionals, and keep services running smoothly across care, coordination and transport functions. This role would suit someone looking for a long-term management opportunity where they can make a real impact on service quality, team performance and care outcomes. Benefits Permanent full-time position Salary of £38,000 – £40,000 per annum Senior leadership opportunity within adult social care Opportunity to lead a specialist CQC-regulated service Supportive senior management structure Career development and progression potential Please apply with your updated CV

ONECARE UK is a professional domiciliary and supported living care provider that has built a reputation on quality. We have an opportunity for a Senior Care Worker who is organised, reliable and a team leader. This is an important role in ensuring quality of care is delivered to our service users effectively. We have service users throughout London who require care and support in their own homes or supported living units. Reporting to: Coordinator/Manager Service Delivery • Supervise the delivery of care day-to-day operations in domiciliary care /supported living unit(s). • Carry out need assessments based upon person-centred approach, outcome-based Care Plans for new service users. Ensuring care plans are reviewed regularly and to make any changes required to the care plans and risk assessments accordingly. • To lead introductory visits every time a Care Worker visits a service user for the first time and ensure their competence is in line with organisation ethos and standards through effective shadowing and training. • Conduct Care Reviews/quality assurance surveys, spot checks and respond to Individual Review Forms completed by care workers. • Monitor all service users receive quality care by the staff. • Ensure the accuracy and completeness of all documentation held in service users' folders and all the written reports and administration are up to date. • Management of medication. • To record all necessary information clearly and legibly in line with record keeping policies and procedures. • Responding to the complaints and queries from service users to coordinators. • Liaise with carers/service users ensuring they are informed of any changes. • Have an ability to work in a multi-agency approach. • To follow rota as allocated by the coordinators in both domiciliary care and supported living units. • To be on-call in case of emergency as and when required. Managing Staff • To support care staff in their role by providing training and guidance and supervising in completing their tasks. • To conduct spot checks and provide ongoing supervision to the care team. • Provide shadow support to all new care staff, supporting them to build competence and confidence in their performance. Communication • Liaise closely with the coordinators regarding effective rota management, recruitment, permanent allocation of care & support workers and the writing of Care & Support Plans. • Identify any training needs of junior care workers and inform to the manager accordingly. • To observe, monitor and report to the Care Manager / Registered Manager, any significant changes in the service user's health or well-being, liaising with professionals within the multi-disciplinary team, as appropriate. • Working with other members of the team to ensure high-quality service provision. Compliance & Safeguarding • To maintain ongoing service user compliance by undertaking care plan and risk assessment reviews. • Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights, needs and preferences and promoting independence, choice and control. • To compile, review MAR charts and undertake MAR log audits daily. • Ensuring all services are compliant with the legislation, safeguarding, Health & Safety per CQC standards regulations. • Maintaining computer and paper files up to date. • Implementing all office policies, procedures and systems in line with the company guidelines. General • To participate in the growth and development of the business, achieving targets and delivery within budgets. • The responsibilities above are not the exhaustive list. It may be subject to a periodic review. The manager may delegate additional duties required as per business needs. • RFQ Level 6 Essential Requirement • NVQ Level 3 Preferred Per Hour Rate: 12.82£/Hour Hours: 37.5 Hours per Week Annual Salary: 25,000

ONECARE UK is a professional domiciliary and supported living care provider that has built a reputation on quality. We have an opportunity for a Care Coordinator who is organised, reliable and a team leader. This is an important role in ensuring quality of care is delivered to our service users effectively. We have service users throughout UK who require care and support in their own homes or supported living units. Reporting to: Manager Service Delivery • Coordinate the delivery of care day-to-day operations in Home care / supported living units. • Create and update staff rotas, manage care worker schedules, and handle on-call responsibilities to ensure consistent care. • Liaise with the staff ensuring care plans are reviewed regularly and to make any changes required to the care plans and risk assessments. • Ensure the accuracy and completeness of all documentation held in service users’ folders. To support care staff in their role by providing guidance and supervising. • Provides support to all new care staff, supporting them in their performance. • Monitor all service users receive quality care by the staff. • Ensure the accuracy and completeness of all documentation held in service users' folders and all the written reports and administration are up to date. • To record all necessary information clearly and legibly in line with record keeping policies and procedures. • Responding to the complaints and queries from service users to coordinators. • Liaise with carers/service users ensuring they are informed of any changes. • Have an ability to work in a multi-agency approach. • Apply for and accept care packages from local authority commissioning teams. • Work closely with stakeholders, including local authorities, commissioning teams, and social workers. • To be on-call in case of emergency as and when required. Managing Staff • To support care staff in their role by providing training and guidance and supervising in completing their tasks. • To conduct spot checks and provide ongoing supervision to the care team. • Provide shadow support to all new care staff, supporting them to build competence and confidence in their performance. Communication • Liaise closely with the coordinators regarding effective rota management, recruitment, permanent allocation of care & support workers and the writing of Care & Support Plans. • Identify any training needs of junior care workers and inform to the manager accordingly. • To observe, monitor and report to the Care Manager / Registered Manager, any significant changes in the service user's health or well-being, liaising with professionals within the multi-disciplinary team, as appropriate. • Working with other members of the team to ensure high-quality service provision. Compliance & Safeguarding • To maintain ongoing service user compliance by undertaking care plan and risk assessment reviews. • Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights, needs and preferences and promoting independence, choice and control. • To compile, review MAR charts and undertake MAR log audits daily. • Ensuring all services are compliant with the legislation, safeguarding, Health & Safety per CQC standards regulations. • Maintaining computer and paper files up to date. • Implementing all office policies, procedures and systems in line with the company guidelines. General • To participate in the growth and development of the business, achieving targets and delivery within budgets. • The responsibilities above are not the exhaustive list. It may be subject to a periodic review. The manager may delegate additional duties required as per business needs. • RFQ Level 6 Essential Requirement • NVQ Level 3 Preferred Per Hour Rate: 12.82£/Hour Hours: 37.5 Hours per Week Annual Salary: 25,000

Hotel Duty Manager The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends Based in Uxbridge £18.57 per hour 6 - 12 months Main accountabilities: Leading by example to develop and motivate the team. Operate the Opera Hotel Property Management System to effectively manage all guest reservations. Support completion of month end financial submission. Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time. Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes. Must be able to arrange cover or step in should there be a staff shortage on shift Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Confer and co-operate with other department managers to co-ordinate hotel activities Answer questions about hotel policies and services, and resolve customers complaints. Purchase supplies or services from outside vendors Inspect hotel for cleanliness and appearance. Co-ordinate front-office duties and resolve problems. Greet and register guests. Collect payment and cash up and record money earned and spent. Assign duties to workers and schedule shifts to suit the needs of the business Analyse financial information, create reports to meet the requirements of the business as requested. Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines. Additional Duties & Responsibilities Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems Be visible and available to guests in the restaurant, lounge and bar areas during peak service times. Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas. To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering. Ensuring that the University and hotel's financial procedures are followed. Ensuring that staff provide you with correct and accurate information to enable payments to be processed. Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately. Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely. Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: · Lead and manage the performance of Customer Service, Operations Coordinators and office staff. · Set team priorities and allocate workloads to meet operational targets. · Manage office rotas and ensure adequate cover during absences and peak periods. · Conduct one-to-ones, appraisals, performance reviews and team meetings. · Monitor attendance, compliance and adherence to company procedures. · Coach and develop staff to deliver excellent customer service and operational performance. · Foster a positive, accountable and collaborative team culture. · Ensure high standards of customer communication across phone, email and resident updates. · Handle escalated complaints and complex customer issues, driving effective resolutions. · Monitor customer feedback and identify opportunities for service improvement. · Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. · Ensure jobs are accurately scheduled, prioritised and completed within service standards. · Monitor engineer diaries, workloads, overdue jobs and follow-on works. · Liaise with engineers, subcontractors and internal teams to minimise delays. · Oversee purchase orders, parts management and job completion processes. · Support emergency response planning and operational continuity. · Produce and analyse performance reports, KPIs and operational dashboards. · Identify trends and implement actions to improve service delivery and efficiency. · Present performance updates and recommendations to management. · Support client meetings, KPI reviews and contract reporting. · Ensure compliance with client requirements and contractual standards. · Support the mobilisation of new contracts and operational processes. · Monitor costs, expenditure and purchasing to support budget control. · Identify cost-saving opportunities and operational efficiencies. · Lead continuous improvement initiatives and implement best practices. · Develop and maintain procedures, templates and operational documentation. · Ensure compliance with GDPR, safeguarding, company policies and quality standards. · Support internal, client and ISO audits, maintaining accurate records. · Identify, manage and escalate operational risks and compliance issues. · Build strong relationships with clients, managers, engineers and support teams. · Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. · Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: · Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. · Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. · Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. · Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. · Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. · Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. · Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. · Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. · Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. · High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. · Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. · A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now

This role is responsible for supporting HR operational activity, including employee lifecycle processes, recruitment , personnel administration, HR reporting, employee relations, industrial relations support and workforce coordination. The role will work closely with managers, employees, project teams and the wider HR function to ensure HR processes are delivered accurately, consistently and in line with business needs. Recruitment and resourcing activities will be an important part of the role, with a focus on supporting vacancy progression, interview coordination, onboarding readiness and regular engagement with hiring managers and the Talent Acquisition team. Other duties include but are not limited to: Provide general HR operational support to managers, employees and key project stakeholders. Support workforce coordination by helping managers understand current and future staffing requirements, priorities and operational needs across Heathrow and related project teams. Support recruitment coordination as a key part of the role, including vacancy updates, interview scheduling, candidate feedback follow-up, offer support and onboarding preparation. Prepare and maintain HR, workforce and recruitment-related reporting Support employees and managers throughout the entire employee life cycle by ensuring all HR process actions are successfully completed and managed in Ferrovial systems. Collaborate frequently with project teams, managers, Talent Acquisition and the wider Company HR team to support effective HR service delivery. Advise on HR related queries from managers, employees and external contacts and resolving as appropriate. Support the probationary and performance review processes. Coordinate recruitment activity as part of the HR service, including vacancy progression, interview scheduling, candidate feedback follow-up, offer support and onboarding preparation. Work with managers to understand staffing requirements, workforce movements and recruitment priorities, supporting planning activity where needed. Maintain accurate employee and recruitment-related information in Workday and relevant trackers, providing regular updates on key HR activity, vacancy status, candidate progress, joiners and onboarding readiness. Provide HR data and reports, including headcount, vacancies, joiners and leavers, absence and overtime claims. Update the HR systems, ensuring that staff movements and changes are captured in a timely manner. Provide first-line employee relations support on routine matters, escalating complex disciplinary, grievance or performance management cases to the Head of HR - Projects as appropriate. Support industrial relations and supply chain audit activity where required, in line with industry working rule agreements and client requirements. Identify opportunities for innovation, continuous improvements and implementation of AI across our work and processes. Promoting company values in all dealings with other employees, clients, subcontractors and other external contacts. Ensure smooth implementation of global HR initiatives (supporting payroll migration, individual development programs etc.). Qualifications / Experience HR experience, ideally within an industrial, heavy industry, infrastructure or project-based environment. CIPD Qualification Experience supporting employee lifecycle processes, HR administration, workforce coordination and recruitment activity, including vacancy and onboarding coordination. Experience working with hiring managers and/or Talent Acquisition teams to support recruitment processes and candidate progression. Relevant Skills and Competencies The following training and skills will ensure that the incumbent is able to succeed and thrive in this role: Excellent interpersonal and communication skills, written and verbal Ability to build and maintain positive relationships within the team and across Ferrovial Highly motivated and professional attitude with visible, constructive self-awareness and emotional intelligence. Maintains discretion and confidentiality at all times. Excellent record keeping Strong organisation and time-management skills Attention to detail Ability to analyse HR and workforce data and translate it into clear updates for project teams and HR stakeholders. Ability to coordinate recruitment activity, manage vacancy updates and support a positive candidate and hiring manager experience. Familiar with Microsoft packages Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws

PE Global is currently recruiting for a Clinical Trial Manager on behalf of a leading global biopharmaceutical organisation. This is an exciting opportunity to join a high-performing Clinical Operations team responsible for the successful delivery of global Phase I–IV clinical trials across multiple therapeutic areas. Contract duration: 12 months Rate: £419.46 per day PAYE Location: Uxbridge (hybrid role - 3 days on site, 2 days remote) Key Responsibilities • Manage assigned clinical studies or components of larger global studies within designated geographical regions. • Act as the key operational contact for assigned studies, overseeing site evaluation, initiation, monitoring and close-out activities either directly or through CROs. • Support and manage Contract Research Organisation (CRO) and vendor activities, ensuring deliverables are met. • Define and develop study logistics and clinical study plans to achieve project objectives. • Manage study timelines, documentation, and stakeholder communications. • Lead or participate in regional project meetings and cross-functional discussions with internal teams and external partners. • Provide oversight of study sites and review regulatory documentation to ensure compliance with protocols, SOPs, Good Clinical Practice (GCP), and applicable regulatory requirements. • Contribute to the development of study protocols, informed consent forms, study plans, and presentations. • Assist in the preparation of safety, interim, and final study reports and resolve data discrepancies where required. • Identify and proactively address operational challenges to maintain study delivery against timelines and budgets. • Collaborate with cross-functional teams to achieve study goals and objectives. • Support the training and development of new or less experienced team members. • Participate in process improvement initiatives and contribute to the development of tools and SOPs that enhance operational efficiencies. • Represent Clinical Operations at internal and external meetings when required. Requirements Education and Experience One of the following: • PharmD or PhD with a minimum of 2 years' relevant clinical or life sciences experience. • MA or MS with a minimum of 3 years' relevant clinical or life sciences experience. • BA, BS or Registered Nurse qualification with a minimum of 3 years' relevant clinical or life sciences experience. In addition: • Several years of clinical or related experience within the life sciences sector. • Experience leading or managing clinical studies and project teams. • Experience managing the work of external vendors and CROs. • Strong understanding of full clinical study lifecycle management, from study start-up through to close-out. • Advanced knowledge of clinical study management best practices and tools. • Thorough understanding of protocol requirements and the ability to interpret and communicate these effectively. • Excellent knowledge of FDA, EMA, ICH-GCP guidelines, and other applicable global regulatory requirements. *Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK Interested candidates should submit an updated CV Please click the link below to apply. Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert

Power the Technology Behind World-Class EventsWe are looking for a detail-oriented and proactive professional to help support the ticketing systems that underpin some of the UK's most iconic sporting and entertainment events at Wembley Stadium. Working closely with the Senior Ticketing & Applications Manager, you will play a key role in the administration, configuration, testing and continuous improvement of ticketing applications, ensuring a seamless experience for fans, stakeholders and event partners. Combining technical expertise with a passion for operational excellence, you will help maintain secure, reliable and high-performing systems that support the successful delivery of every event.What will you be doing?Supporting the ongoing development and implementation of Wembley Stadium's digital ticketing strategy and associated operational processes.Maintain accurate and up-to-date operational documentation, process guides and configuration records for all relevant ticketing applications.Coordinate with internal departments and external stakeholders to ensure ticketing data, system outputs and integrations are accurate, consistent and fit for purpose.Act as a key operational contact for ticketing-related application queries, supporting internal teams, event stakeholders and third-party partners where required.Support complex ticketing configurations across hospitality, membership and event operations where required.Support User Acceptance Testing (UAT), regression testing and operational validation for ticketing system updates, integrations and new functionality.Support the implementation and verification of pricing, inventory and ticketing configuration changes across all event types.Support operational consistency across the wider Ticketing team by assisting with process standardisation, documentation and application best practice.Support the management and monitoring of priority sales and general sales online.Support the preparation, validation and distribution of operational reporting, system data and event analysis.To deliver exemplary service to both customers, internal colleagues and event holders.To liaise with in-house and third-party service providers.Executes additional tasks as required to meet the FA's changing priorities.Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.What are we looking for?Essential for the role:Ability to take ownership and show initiative.Enthusiasm as a team player.Strong problem-solving and organisational skills.Excellent communication skills.Experience working with operational systems, applications or data-driven administrative processes.Strong attention to detail and ability to maintain accuracy within high-volume operational environments.Ability to follow structured processes and maintain clear documentation standards.Confidence working with system configuration, testing or operational support activities.Ability to process information accurately whilst under pressure.Beneficial to have:Experience supporting operational systems within live events, ticketing, venue operations or customer-facing environments.Strong Microsoft Excel and data-handling capability.What's in it for you?We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.Free, nutritious lunches at Wembley Stadium and St. George's Park.Free private medical cover.A contributory pension scheme.An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract )A hybrid working model which offers greater flexibility.Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.TPBN1_UKTJ

Hostel Manager Richmond £42,000 per annum Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEARs values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a practical leadership role where you will: - Lead and manage a team, including a Team Leader and Support Workers - Ensure safe staffing levels and effective rota management - Oversee safeguarding, risk management, and incident response - Drive high standards of service delivery and resident support - Build strong relationships with local authorities and partner agencies - Ensure compliance with health and safety, including fire safety and building standards - Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: - Has experience working with people experiencing homelessness or complex needs - Has managed or supervised staff in a supported housing, hostel, or similar setting - Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice - Can lead and motivate a team in a fast-paced environment - Is confident managing complex and high-risk situations - Has excellent communication and organisational skills Why join us At SPEAR, youll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits - Generous holiday 26 days plus public holidays, rising to 31 days with length of service - Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice - Health support Occupational health service and free annual eye test (with contribution towards glasses if required) - Cycle to Work Save on a new bike and accessories through salary sacrifice - Season ticket loan Interest-free loan for annual travel passes - Moving house day Extra days leave when you move home - Financial security Life assurance (4x salary) and interest-free emergency staff loan - Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options - Career development Ongoing training, learning and progression opportunities - Blue Light Card Discounts across a wide range of shops, restaurants and services Shortlisting Date: 7th August Vacancy Closing Date: 5th Aug First Interviews W/C: 12th, 13th and 14th August Second Interviews W/C: 19th, 20th and 21st Aug TPBN1_UKTJ

Were looking for a forward-thinking Business Applications Manager to lead the development, optimisation and continuous improvement of our business applications, with a particular focus on Microsoft Dynamics 365. This is an exciting opportunity to play a key role in our digital transformation journey, helping to maximise the value of Dynamics 365 and emerging technologies across the organisation. Working at the centre of technology, you'll ensure our business applications continue to evolve in line with organisational priorities, delivering excellent experiences for both colleagues and customers. What Youll Be Doing In this role, you'll build trusted relationships across the organisation, working closely with stakeholders to understand business priorities, challenges and opportunities, translating these into practical system improvements and effective solutions. You'll take ownership of the Dynamics 365 roadmap and enhancement backlog, shaping future developments and ensuring the platform continues to evolve in line with organisational needs. Using data, customer and user feedback and operational insight, you'll identify smarter ways of working that improve experiences, increase adoption and drive continuous improvement. Working alongside technical teams and external partners, you'll oversee the design, development and delivery of enhancements and new functionality, ensuring solutions are well-designed, user-focused, integrated with wider business systems and successfully implemented. You will also: Lead the ongoing management,supportand continuous improvement of business applications Use support trends, user insight and performance data to identify opportunities for improvement Promote effective use of business applications through training, coaching and user engagement Champion high-quality data management, integrity and governance practices Ensure solutions remain compliant with GDPR and data governance requirements Collaborate with stakeholders to prioritise enhancements and maximise business value Support the adoption of new technologies and ways of working across the organisation Were looking for someone who We're looking for a personable, strategic and customer-focused professional who can combine strong business applications expertise with a passion for continuous improvement. You'll be experienced in using data, customer and user feedback and operational insight to identify opportunities, improve processes and maximise the value of business systems. You'll understand how technology can support seamless end-to-end customer and colleague experiences and be able to translate business needs into practical solutions that align with organisational goals. Equally important is your ability to lead change, build engagement and support users in adopting new ways of working, ensuring technology delivers lasting value across the organisation. Youll also bring: Experience managing Dynamics 365 CRM Solutions, or equivalent experience managing other MS Dynamics solution components Strong stakeholder management skills and the ability to build effective relationships at all levels Experience gathering, analysing and acting on customer and user feedback to improve systems, services and experiences A customer-focused mindset with a genuine passion for improving user and customer experiences Experience integrating CRM platforms with wider business systems to support seamless end-to-end processes Excellent analytical and problem-solving skills, with the ability to turn insight into action Experience driving continuous improvement through data, feedback and best practice Experience leading training, user adoption and change management initiatives Understanding of data management and GDPR requirements Please refer to the attached Job Description and Person Specification for a full list of responsibilities and requirements to support your application. What youll get: £55,000 per annum Wellbeing allowance of £300 per annum via a portal (taxable) Discretionary annual bonus 34 days holiday plus bank holidays, option to buy up more, plus birthday leave Private Medical Insurance and Health Cash Plan after probation (taxable) Enhanced maternity and paternity pay (after 1 year of service) 10 days per year work from anywhere opportunity 1.5 days personal volunteering leave and team volunteering opportunities £1000 per annum individual training budget and development support Generous pension arrangements It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified. Closing date: 31st July 2026 First-stage interviews:5th August 2026 Final-stage interviews: 11th August 2026 Please note that interview dates are fixed where possible, so we encourage applicants to ensure availability before applying. However, we recognise this falls during the summer holiday period and will offer some flexibility within reason where needed. REF-229 910 TPBN1_UKTJ

Job Title: Venue Duty Manager Reports to: Operations Manager Contract terms: Permanent Salary: £32000 per annum Environment: The Post holder will be based at Brixton House but may have a remit to work off-site for certain activities, events, and performances. The Post-holder will be required to work evenings and weekends. Background Brixton House is a vibrant cultural venue at the heart of Brixton, championing bold, contemporary work that reflects the diverse voices and experiences of our community. Our spaces welcome artists, audiences, and partners to come together for creativity, conversation, and connection. Purpose of role Our Duty Managers are the public face of Brixton House, leading the Customer Service Team and keeping performances, events, and daily operations running smoothly. From ensuring top-class customer care and public safety to supporting the café/bar, ticket sales, and venue spaces, theyre at the heart of creating great experiences for everyone who walks through our doors Key Responsibilities ?Manage a team of bar, front desk staff, and ushers while on shift ensuring they are helpful and knowledgeable Deliverhigh levelsof customer care and ensuring efficient operations Activelymaintainfront of house, ensuring a safe and welcoming environment Ensure the venue is adequately staffed and serviced for events Assign a logical schedule of breaks for the delivery team Ensure the safety of delivery staff and Theatre users Recording and reconciling timesheets Monitor staffing levels as per the rota, reporting absences/lateness/misconduct as they occur Managing staff for each performance/event(sometimes in collaboration with Event Managers) Liaise with show companies, ensuring smooth performance execution Record and report any incidents that happen on shift Deal with bookings, enquiries, and contractors? Support Technical teams to ensure performance spaces are presentable and safe? Liaise with Technical and Production staff to coordinate the smooth delivery of every performance. Accommodate latecomers and alwaysplan aheadto ensure there is sufficient seating available Allocate pre andpost showtasks to Ushers. This will include selling merchandise, handing out exit flyers and freesheets,assistingstagemanagementand checking tickets during an incoming Be fully Café Bar & kitchen trained, responsible for serving customers in an efficient manner?when needed Onboard and train new members of the team as and whenrequired General: Maintaining an up-to-date knowledge of Brixton Houses values & businessobjectives, promoting thesevaluesand meeting our business objectives Taking an active role inidentifyingand removing barriers for anyone with access needs. Maintaining a working knowledge of the theatres programme. Attending staff meetings/training asrequired. Adhering to all otherBrixton Housepolicies & procedures. Alwaysmaintainingconfidentiality. Any other duties which may bereasonably requestedbyyour LineManager. Person Specification Essential Keen interest in the arts and in particular Brixton House Excellent organisational skills and ability to multi-task Impeccable time management A proven efficient self-starter whocantake responsibility and exercise initiative Experience in motivating team members on shift Strong IT skills Commitment tohigh levelsof customer service Abilityto problem solve calmly and effectively Proven ability in cash handling Desirable: Previousexperience of working in a theatre Work experiencein abar and/or baristasetting Previousexperience of usingSpextrix Experience of working in an arts venue. Experience in duty managing. Hold a valid first aid qualification. Holdavalid Fire Safety certification Hold at least a Level 2 Food Safety Qualification How to Apply To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description. Visit our website and complete the below: Log into our hire platform (Hireful), and complete the basic information Upload your CV Deadline: 20th July 2026 Interviews: 23rd and 24th July 2026 Brixton House is committed to diversity, inclusion, and anti-racism. We aim to create a collaborative, welcoming space that attracts talent from the global majority and all intersections of society. We especially encourage applications from underrepresented groups and those with lived experience of discrimination. All applicants are treated equally, though we may use positive action where candidates are equally qualified. Contract type Permanent Salary £32000 per annum REF-229 677 TPBN1_UKTJ

Senior HR Advisor A great opportunity for an experienced Senior HR Advisor with strong people policy knowledge, employment law awareness and the ability to coach teams and support manager self-service. If you’ve also worked in the following roles, we’d also like to hear from you: HR Advisor, People Advisor, People Services Advisor, Human Resources Advisor, Human Resources Specialist, HR Specialist, People Services Specialist This role is known internally as a People Support Services & Advice Specialist SALARY: £44,324 to £46,500 per annum + Benefits LOCATION: Hybrid working partly from the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW The organisation has an excellent opportunity for an experienced Senior HR Advisor to help strengthen a People Support function and support the delivery of consistent, high-quality advice to managers. Working across a high-volume, service-led People / HR environment, you will act as an escalation point for more complex people queries outside formal ER case management. You will support the development of practical guidance, templates, SOPs, decision trees and knowledge resources that help colleagues provide confident, consistent and risk-aware advice. As the Senior HR Advisor, you will also coach and upskill the People Support team, support quality assurance activity and use query trends, service data and insight to identify risks, capability gaps and opportunities for improvement. This is a key role in helping the function move towards a more advisory, insight-led service, improving the manager experience and supporting increased first and second-line resolution. DUTIES Your duties as the Senior HR Advisor will include: • Provide advice and guidance: Act as an escalation point for complex people queries, giving practical, consistent and risk-aware advice outside formal ER case management, • Strengthen team capability: Coach and support People Support colleagues to interpret policies, apply judgement and handle more nuanced HR queries confidently, • Develop guidance and tools: Create and maintain SOPs, templates, scripts, knowledge articles, decision trees and process guides that translate policy into clear, practical guidance, • Improve service quality: Support quality standards, case sampling, peer review and call audit activity to improve consistency, accuracy and compliance, • Use data and insight: Review queries, escalations and service performance information to identify risks, capability gaps and opportunities for improvement, • Support self-service and digital adoption: Develop manager self-service tools and promote the use of digital platforms, including ServiceNow, intranet resources and AI tools such as Copilot, • Work with stakeholders: Collaborate with Business Partners, People Services and systems colleagues to align policy interpretation, escalation routes and advice approaches, • Support governance and compliance: Ensure advice, guidance and documentation align with organisational policy, employment legislation, audit requirements and best practice CANDIDATE REQUIREMENTS ESSENTIAL • Educated to GCSE level or equivalent in Maths and English, Grades A* to C, • CIPD Level 5 or equivalent experience, • Strong working knowledge of People / HR policies and procedures, with the ability to apply these in practice, • Good understanding of employment legislation and risk in applying policy within non-complex ER matters, • Experience of providing advice and guidance to managers on people queries, • Ability to interpret policy and translate it into clear, practical guidance for non-specialists, • Experience of using and maintaining guidance materials, such as scripts, SOPs, knowledge articles and decision trees, • Experience of coaching, training or upskilling colleagues to build capability, • Strong communication skills, with the ability to simplify complex information for different audiences, • Ability to review query trends or data to identify risks and improvement opportunities, • Experience of digital and self-service tools, such as knowledge bases, ServiceNow or AI tools such as Copilot, • Strong stakeholder management skills, with the ability to work across People Support, Advisers and Systems teams DESIRABLE • CIPD Level 7 or working towards, • Experience of working in a high-volume, service-led People / HR environment, • Experience of quality assurance, audit or service improvement within a People / HR function BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires a DBS Check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14877 This job is being advertised by AWD online on behalf of a2dominion Group Ltd Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Kitchen Assistant A friendly and practical Kitchen Assistant is required to support food preparation, meal service, kitchen cleaning, stock rotation and safe catering operations within a welcoming resident-focused environment. If you’ve also worked in the following roles, we’d also like to hear from you: Catering Assistant, Kitchen Porter, Food Service Assistant, General Catering Assistant, Catering Team Member, Kitchen Team Member, Food Preparation Assistant, Hospitality Assistant, Dining Room Assistant, Kitchen Operative SALARY: £13.45 per Hour + Benefits LOCATION: Stanwell, Surrey (TW19) JOB TYPE: Part-Time, Permanent WORKING HOURS: 8 Hours, Saturday and Sunday, 10:00-14:00 JOB OVERVIEW A great opportunity has arisen for a Kitchen Assistant to join a friendly, hard-working catering team. Working as the Kitchen Assistant, you will help deliver high quality meals in a clean, safe and welcoming kitchen environment for residents. As the Kitchen Assistant, you will support food preparation, meal service, kitchen cleaning, dining room cleaning, stock rotation, deliveries and general kitchen duties, while following health and safety food regulations. Previous kitchen experience would be desirable, but it is not essential, as full training will be provided. The role would suit someone reliable, caring and able to work well in a fast-paced environment. DUTIES Your duties as the Kitchen Assistant will include: • Maintaining health and safety food regulations, • Preparing and serving food and cleaning the kitchen, • Setting up the service area for breakfast, lunch and evening meals, • Cleaning the dining room, kitchen, storerooms and outside storage area, • Checking in goods for quality control and packing goods away on delivery, • Assisting the chef with the daily running of the service, • Supporting the Chef Manager with deliveries, stock rotation and removing any out-of-date items, • Communicating when products are running low CANDIDATE REQUIREMENTS ESSENTIAL • Ability to follow instructions from the Chef Manager and Catering Manager, • Ability to work in a fast-paced environment, • Comfortable engaging with elderly and vulnerable customers and their families in a caring and respectful way, • Confident using computers for online training and basic systems, • A positive attitude, willingness to learn and commitment to working well as part of a team DESIRABLE • Previous experience working in a kitchen environment BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service, • Up to 8% contributory pension, • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires an Enhanced DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14908 Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Stanwell, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

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