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Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Flint Bishop Solicitors in Derby is seeking a Senior IT Infrastructure Engineer to own the design, maintenance and continual improvement of the firm’s core IT systems. You will ensure stability, performance and security across Windows, Citrix and Nutanix environments. Reporting to the IT Infrastructure & Security Manager, you will lead projects, provide third‑line support, and collaborate with the IT Service Desk and developers. #J-18808-Ljbffr

Shift Pattern:This is for multiple vacancies of 8+ These are day positions with contracts available of up to 30 hour per week. This role will not commence until 4th Jan 2027 - This is a new development. Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job? Are you a people person who can strike up a conversation with anyone? Do you want to finish work knowing you’ve made real a difference to someone’s life? If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. • Are paid by the hour, not by the job.£13.48per hour, full time equivalent £24,601per annum (based on working 35 hours per week), • Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan, • Will be supported to achieve relevant qualifications, • Can join our Extra Care Academy - support and training to progress into management Is it for me? You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require! We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. • To be kind and friendly, • Good written and verbal English communication skills, • Commitment to undertake necessary further training, • Reliability and flexibility, • The ability to use your initiative, • To remain calm under pressure Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills., • Making meals, drinks and snacks where necessary., • Encouraging and enabling residents to follow agreed care plans., • Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required., • Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. At Housing 21 we’re proud to be bucking the trend as a care providerwe offer a range of impressive benefits including: • Occupational Maternity Pay, • Blue Light Card (offering discounts across retail, hospitality and leisure), • Car Lease Scheme, • Employee Assistance Programme, • 50p hourly enhancement for all Level 2, • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 18 September 2026, with interviews being held 5 November 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. #J-18808-Ljbffr

Effectively lead the operational delivery of the contracted property maintenance services in line with all group standards, key performance indicators and targets ensuring high standards are consistently met together with observing all legal, statutory, and regulatory requirements. Effectively lead the operational delivery of the contracted property maintenance services in line with all group standards, key performance indicators and targets ensuring high standards are consistently met together with observing all legal, statutory, and regulatory requirements. Provide leadership to the engineering, specialist supplier and administration teams whilst encouraging personal development and innovative practices within the teams. To be the day-to-day client relationship manager forging key and long‑lasting relationships, providing the assurance the client requires whilst exceeding expectations where practicable. • Working closely with Bellrock Senior Management team to drive efficiency into all areas of the contractual requirements., • Support the Service Desk teams, Specialist suppliers, Project and Compliance teams whilst developing the contractual processes to ensure clients expectations and Bellrock standards are met., • Daily communication with the Client and the Bellrock delivery team. Dealing with day-to-day issues and offering advice & support as necessary., • Conducting documented weekly/monthly/quarterly/annual reviews with the client as required by the contract., • Support the delivery teams to articulate client requirements and ensure contractual KPI’s and SLA’s are met., • Achieving excellent results whilst ensuring adherence to good practices across the team by demonstrating good leadership and knowledge., • Liaising with nominated client representatives, building end users & subcontractors as required., • Maintain existing relationships with the Clients and Business key stakeholders and respond to their requirements as appropriate., • Represent Bellrock with integrity and professionalism and strive to achieve excellent customer service and exceed expectations in all aspects of the role., • Excellent knowledge of leading teams in fast paced operational delivery environment., • Lead and coordinate the contract deliverables to meet the SLA’s, ensuring KPI’s are met., • Ensure compliance across the client’s estate whilst ensuring with conformance with all applicable safety regulations., • Proven track record in building services and plant engineering; experience in resolving maintenance technical issues and co‑ordinating multiple projects., • Lead and support the in‑house Project Management Team to deliver a high volume of diverse projects whilst supporting the clients’ requirements, especially on the Authorities Net Zero Carbon targets., • The ability to compile and demonstrate compliance by means of regular reports and meetings with the client and Bellrock senior leadership., • Instil a culture of undertaking sustainable practices whilst ensuring all team members are intrinsically environmentally aware to meet the Business targets as directed., • Commercial Management to provide guidance into CAPEX plans for Works & Estate strategy, advising of recommended priorities and relevant updates., • Ability to produce and manage a Forward Maintenance Register., • The ability to lead a strategic approach to service specification., • Effectively manage and verify accurate records for stock control., • Outline budgets for Hard FM based upon historical costs, condition and asset survey information., • Support in reviewing Applications for Payment received for compliance with contractual terms, approvals, etc and will reject any which are not as required., • Maintain the professional image of the company at all times., • Maintain and build effective relationships with colleagues, clients, and suppliers., • Lead in the resolution of any client‑related issues or disputes., • Ensure a safety‑first culture is embedded within the team at all levels., • Conduct monitoring of practices and routines to ensure compliance with relevant legislation and regulations., • Report any H&S issues, concerns, bad practice, or non‑conformance to Senior Management., • Ensure Undertake robust site‑specific risk assessments., • Have minimum 5 years in a similar role and environment with essential knowledge property/building maintenance and associated projects aligned to a Hard Services contract., • Technically qualified, in either electrical, mechanical or similar qualification and/or higher education., • Strong understanding of FM commercial models, PPM regimes, and contractual performance mechanisms., • High level of competency in using technology – CAFM systems and reporting tools., • Full driving licence – essential., • Sound understanding of Health, Safety and environmental legislation and working practices (IOSH or NEBOSH desirable)., • Good communication skills (verbal and written) – essential., • DBS Clearance., • Understand & comply with companywide policies and procedures., • Fully participate in training activities including e-learning., • Contribute to departmental meetings and toolbox talks., • Comply with the Company’s equal opportunities policy and all other policies designed to protect employees or clients from unequal treatment or harassment. We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Wakefield office, three days a week with the team and the rest of the week can be worked from home. • 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us), • Salary exchange pension scheme, • Life cover, • Paid sick leave, • Health Assured employee assistance and wellness program, • Enhanced maternity, paternity and adoption leave, • Salary sacrifice schemes: Cycle to work, • Holiday purchase scheme of additional 5 days per year, • Offers and discount scheme designed to save money on everyday shopping and essentials, • Healthcare Cashplan, • MotorSave Scheme, • Refer a friend, • Liftshare, • Virtual GP We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments. We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you. We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone. #J-18808-Ljbffr

As an IT Client Service Desk Analyst, you'll act as the primary point of contact for client IT support, managing incidents and service requests from initial contact through to resolution. We're looking for an IT Client Service Desk Analyst to join our team on a 14 Month Fixed Term Contract, providin

Batley, United Kingdom | Posted on 03/09/2026 Nexter recruits great nursery staff for great nurseries. Nexter is a specialist childcare and early years recruitment consultancy providing permanent and temporary staffing solutions to private day nurseries, preschools, and early years groups . Built by experienced sector leaders, we are growing quickly and are expanding our dedicated National Permanent Placement Desk to service high client demand . Unlike a traditional recruitment role where you spend half your time cold-calling to win vacancies, we have an established, incoming stream of permanent job orders from nursery clients across the country . The primary challenge isn't finding clients—it is finding, engaging, and securing qualified talent (Level 3 Practitioners, Room Leaders, Deputy Managers, and Nursery Managers) in a talent-scarce market . You will take full ownership of your permanent desk: qualifying briefs, proactively headhunting passive candidates, running telephone screenings, managing interview feedback, and closing placements . Active Candidate Sourcing: Go beyond passive job boards by using Boolean search strings, LinkedIn, CV databases, and direct headhunting to engage qualified Early Years practitioners . Screening & Pipeline Control: Conduct thorough phone/video interviews, assess motivations, and qualify notice periods, salary expectations, and counter-offer risks . Vacancy & Account Delivery: Take detailed briefs from nursery managers, match suitable candidates, coordinate interviews, and manage the feedback loop promptly . Speculative Placements: Proactively market high-calibre candidates directly to relevant nursery groups within their commute radius . ATS Discipline: Keep candidate records, vacancy pipelines, and interview stages clean and up-to-date using our recruitment software . Recruitment Experience: Proven track record in full-cycle recruitment or high-volume candidate sourcing (agency or contingency background strongly preferred) . Tenacious Phone Sourcing: Someone who naturally picks up the phone, hunts for passive talent, and knows how to build rapport with candidates who aren't actively applying . Commercial Mindset: Target-driven, organized, and focused on turning interviews into billable placement fees . Self-Sufficiency: Comfortable managing your daily pipeline independently without needing hand-holding on the basics of candidate tracking . Early Years / Education / Healthcare knowledge is a bonus, but commercial resourcing grit and candidate control are what matter most . • Clear, uncapped monthly commission scheme paid on billed placement fees., • Real progression as we expand our regional and national operations., • Free on-site parking at our Birstall office (WF17), directly accessible from the M62/M621., • A supportive, experienced senior management team focused on real results rather than micromanagement vanity metrics. #J-18808-Ljbffr

We are looking for a Senior IT Infrastructure Engineer to support and develop our core IT systems and infrastructure. The Senior IT Infrastructure Engineer is responsible for the design, maintenance, and continual improvement of the firm's core IT infrastructure, ensuring stability, performance, and security across all systems and services. Working within a Microsoft-based environment built on Nutanix Hyper-Converged Infrastructure (HCI) and Citrix virtualisation, the role provides senior-level technical expertise, project delivery, and third-line support to the firm's 400+ users. Reporting to the IT Infrastructure & Security Manager, this is a hands‑on role requiring deep technical knowledge, strong troubleshooting skills, and a proactive approach to maintaining a secure, resilient, and scalable infrastructure that underpins the firm's business operations. Working hours: Monday to Friday full time. In addition to usual hours of work, you will be on call, and you must be flexible to work additional hours on evenings and weekends will be required for emergency cover and systems maintenance. Office Location: Derby head office with remote and onsite support as required at our other offices • Manage, maintain, and optimise the firm's Nutanix HCI environment, ensuring high availability, performance, and scalability., • Administer and support Citrix Virtual Apps and Desktops infrastructure, including provisioning, user experience optimisation, and troubleshooting., • Support and maintain the firm's Microsoft stack, including Windows Server, Active Directory, Group Policy, Exchange Online, Microsoft 365, and Azure services., • Manage core networking infrastructure including switches, firewalls, VPNs, and wireless systems., • Provide advanced (3rd-line) technical support and act as an escalation point for the IT Service Desk and Infrastructure teams., • Ensure system monitoring, alerting, and performance reporting are in place and effective., • Lead and deliver infrastructure projects from design to implementation, ensuring minimal disruption to the business., • Contribute to the planning and execution of technology refreshes, upgrades, and migrations., • Evaluate and recommend new technologies to enhance performance, security, and resilience., • Produce and maintain technical documentation, network diagrams, and operating procedures., • Maintain robust backup, disaster recovery, and business continuity solutions, ensuring regular testing and documentation., • Work to ensure systems comply with ISO 27001 and firm-wide information security policies., • Manage patching, firmware updates, and configuration management to maintain security and stability., • Participate in regular system and security audits., • Work closely with the IT Infrastructure, IT Service Desk and Systems Development teams to ensure cohesive service delivery., • Mentor infrastructure engineers and provide technical guidance to the wider IT team., • Contribute to capacity planning, budgeting, and procurement discussions., • Significant experience in a senior infrastructure engineering or 3rd-line role, ideally within a professional services or legal environment., • Strong hands‑on experience with Nutanix AHV and Prism management., • Expertise in Citrix Virtual Apps and Desktops (or similar VDI environments)., • In‑depth knowledge of Microsoft Windows Server, Active Directory, Exchange Online, Microsoft 365, and Azure., • Strong understanding of networking fundamentals, including VLANs, routing, switching, and firewalls., • Proven experience supporting high-availability environments with strong uptime requirements., • Excellent problem‑solving skills and ability to troubleshoot complex technical issues., • Experience with ITIL-based support practices and change management processes., • Excellent troubleshooting and problem‑solving skills., • Strong communication and stakeholder engagement abilities., • Exposure to or certification in Nutanix (NCP/NCM), Citrix (CCA/CCP), or Microsoft (MCSA/MCSE/Azure)., • Experience with scripting or automation tools (e.g. PowerShell)., • Knowledge of backup and recovery platforms (e.g. Veeam, Rubrik)., • Familiarity with endpoint management tools (e.g. Intune, SCCM)., • Experience with enterprise security solutions and best practices., • Disclosure will be required in the event that a position is offered., • Financial checks will be required in the event that a position is offered. What we offer? • Competitive salary, • Bonus potential, • Great working environment at our Leeds offices, • Career Development opportunities, • 25 days holiday plus bank holidays, • Options to buy & sell 1 week's holiday, • 1 week's holiday carry over, • Extra day off for your birthday, • Staff card discount scheme for local shops, • Social days and evenings on the firm, • Staff discounts on legal services #J-18808-Ljbffr

My client is a Managed Service Provider.They provide IT support services and consultancy to clients across the North of England.The Help Desk Manager is responsible for managing the activities and responsibilities of the service desk team.As a part of this management, the Help Desk Manager is also r

Nexter is a specialist nursery recruitment agency supplying temporary and permanent staff to early years settings across West Yorkshire and London. We’re a small, energetic and supportive team focused on high standards, fast response times and building strong relationships with nurseries and candidates. We’re looking for a confident, organised and people-focused Nursery Recruitment Consultant to help us grow our Yorkshire desk. This is a varied role combining business development, candidate recruitment, and day-to-day client support. You will: Build warm and trusting relationships with nursery managers Make proactive calls to nurseries to offer staff and understand their needs Develop new client accounts and book face-to-face visits Manage incoming booking requests and fill shifts quickly and accurately Advertise roles, screen applicants and conduct interviews Complete DBS, reference and compliance checks Maintain accurate records across our internal systems Support permanent recruitment by taking vacancy briefs and submitting suitable candidates This is a phone-based, people-centred role with lots of variety, pace, and problem-solving. You’ll be speaking to nurseries and candidates throughout the day, helping both sides find the right fit. If you enjoy juggling multiple tasks, building relationships and seeing the immediate impact of your work, this is a role where you’ll thrive. Essential Confident communicator with a clear, friendly telephone manner Strong organisational skills and attention to detail Happy working in a structured, fast-paced, office-based environment Comfortable with proactive calling and client outreach Positive attitude, resilience and reliability Competent with IT systems and able to learn new software quickly Desirable Recruitment experience (any sector) Nursery/Early Years sector knowledge or experience Background in sales, account management or customer service Competitive salary + achievable bonuses 25 days holiday + bank holidays Full training and clear development pathway Friendly and supportive team environment Real variety: a mix of sales, bookings, client care and candidate work Fast-moving role where you can make an impact quickly Opportunity to grow as the business expands across Yorkshire and London #J-18808-Ljbffr

Job Title: Senior IT Manager Location: Wakefield Working Pattern: Hybrid (2 days onsite) Salary: Up to £75,000 + bonus + benefits I’m recruiting on behalf of a market leading Yorkshire based business that values collaboration, innovation, and offers a truly supportive culture. We’re looking for an exceptional Senior IT Manager who thrives on leading people and shaping technology strategy. This isn’t just about managing systems; it’s about inspiring a talented team, influencing senior stakeholders, and driving meaningful change across a business that’s already successful and growing. You’ll have full ownership of IT operations and infrastructure, guiding a stable and capable team while introducing fresh ideas to keep the business ahead of the curve. Industry background? We’re flexible. What matters most is your ability to combine strong technical understanding with outstanding leadership skills, someone who can balance strategic vision with practical delivery and foster a culture of trust, growth, and excellence. If you’re passionate about leading people, influencing technology direction, and working in an environment where leadership is approachable and culture is genuinely positive, this is your opportunity to make a lasting impact. • Oversee IT operations and infrastructure across multiple sites, • Lead and mentor a team of engineers and service desk professionals, • Champion cyber security and risk management initiatives, • Work closely with senior stakeholders to align tech strategy with business goals, • Introduce improvements and fresh ideas to enhance service delivery, • Proven experience leading IT teams and managing infrastructure operations, • Strong technical understanding of Microsoft technologies and cloud platforms, • Ability to balance technical insight with strategic thinking, • Excellent communication skills for board-level engagement, • Basic salary up to £75,000 plus bonus, • An exceptional benefits package, • 30 days annual leave (plus bank holidays) If you’re ready to make an impact and lead IT strategy for a forward-thinking business, apply today or contact Mark Kenny for more details. You will have an initial call with Vitreus Talent to discuss the role and your motivations for a move within five working days of your application. From there, your CV will be submitted to our client for shortlisting followed by a 2 stage interview process. Vitreus Talent is committed to ensuring all candidates receive the best possible experience throughout the recruitment journey and aim to review and reply to all applications personally within five working days. We will keep you updated at every stage in a timely and transparent manner and will always provide feedback when requested. If you require any reasonable adjustments to support your application, please contact Vitreus Talent directly. #J-18808-Ljbffr

KPI Recruiting Ltd is recruiting for a 1st Line Service Desk Analyst in Wakefield for a Customer Service - IT role. You will provide first-line support for incidents, document actions, and escalate complex issues while meeting SLAs. The role requires 1 year of phone-based customer service experience

Contract Manager Wakefield - Hybrid Role Overview Effectively lead the operational delivery of the contracted property maintenance services in line with all group standards, key performance indicators and targets ensuring high standards are consistently met together with observing all legal, statutory, and regulatory requirements. Provide leadership to the engineering, specialist supplier and administration teams whilst encouraging personal development and innovative practices within the teams. To be the day-to-day client relationship manager forging key and long‑lasting relationships, providing the assurance the client requires whilst exceeding expectations where practicable. • Working closely with Bellrock Senior Management team to drive efficiency into all areas of the contractual requirements., • Support the Service Desk teams, Specialist suppliers, Project and Compliance teams whilst developing the contractual processes to ensure clients expectations and Bellrock standards are met., • Daily communication with the Client and the Bellrock delivery team. Dealing with day‑to‑day issues and offering advice & support as necessary., • Conducting documented weekly/monthly/quarterly/annual reviews with the client as required by the contract., • Support the delivery teams to articulate client requirements and ensure contractual KPI’s and SLA’s are met., • Achieving excellent results whilst ensuring adherence to good practices across the team by demonstrating good leadership and knowledge., • Liaising with nominated client representatives, building end users & subcontractors as required., • Maintain existing relationships with the Clients and Business key stakeholders and respond to their requirements as appropriate., • Represent Bellrock with integrity and professionalism and strive to achieve excellent customer service and exceed expectations in all aspects of the role., • Excellent knowledge of leading teams in fast paced operational delivery environment., • Lead and coordinate the contract deliverables to meet the SLA’s, ensuring KPI’s are met., • Ensure compliance across the client’s estate whilst ensuring with conformance with all applicable safety regulations., • Proven track record in building services and plant engineering; experience in resolving maintenance technical issues and co-ordinating multiple projects., • Lead and support the in-house Project Management Team to deliver a high volume of diverse projects whilst supporting the clients’ requirements, especially on the Authorities Net Zero Carbon targets., • The ability to compile and demonstrate compliance by means of regular reports and meetings with the client and Bellrock senior leadership., • Instil a culture of undertaking sustainable practices whilst ensuring all team members are intrinsically environmentally aware to meet the Business targets as directed., • Commercial Management to provide guidance into CAPEX plans for Works & Estate strategy, advising of recommended priorities and relevant updates., • Ability to produce and manage a Forward Maintenance Register., • The ability to lead a strategic approach to service specification., • Effectively manage and verify accurate records for stock control., • Outline budgets for Hard FM based upon historical costs, condition and asset survey information., • Support in reviewing Applications for Payment received for compliance with contractual terms, approvals, etc and will reject any which are not as required., • Maintain the professional image of the company at all times., • Maintain and build effective relationships with colleagues, clients, and suppliers., • Lead in the resolution of any client-related issues or disputes., • Ensure a safety-first culture is embedded within the team at all levels., • Conduct monitoring of practices and routines to ensure compliance with relevant legislation and regulations., • Report any H&S issues, concerns, bad practice, or non-conformance to Senior Management., • Ensure Undertake robust site-specific risk assessments., • Have minimum 5 years in a similar role and environment with essential knowledge property/building maintenance and associated projects aligned to a Hard Services contract., • Technically qualified, in either electrical, mechanical or similar qualification and/or higher education., • Strong understanding of FM commercial models, PPM regimes, and contractual performance mechanisms., • High level of competency in using technology – CAFM systems and reporting tools., • Full driving licence – essential., • Sound understanding of Health, Safety and environmental legislation and working practices (IOSH or NEBOSH desirable)., • Good communication skills (verbal and written) – essential., • DBS Clearance., • Understand & comply with companywide policies and procedures., • Fully participate in training activities including e-learning., • Contribute to departmental meetings and toolbox talks., • Comply with the Company’s equal opportunities policy and all other policies designed to protect employees or clients from unequal treatment or harassment. We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Wakefield office, three days a week with the team and the rest of the week can be worked from home. • 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us), • Salary exchange pension scheme, • Life cover, • Paid sick leave, • Health Assured employee assistance and wellness program, • Enhanced maternity, paternity and adoption leave, • Salary sacrifice schemes: Cycle to work, • Holiday purchase scheme of additional 5 days per year, • Offers and discount scheme designed to save money on everyday shopping and essentials, • Healthcare Cashplan, • MotorSave Scheme, • Refer a friend, • Liftshare, • Virtual GP At Bellrock, our people make the difference. We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments. We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you. Inclusion We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone. #J-18808-Ljbffr

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We are a happy and thriving Catholic Sixth Form College committed to equality and diversity, welcoming colleagues from all backgrounds into our community irrespective of their religion or belief, ethnicity, age, gender, gender identity, disability, sexual orientation, marital or pregnancy status. Wo

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Experience within a service desk, helpdesk, or MSP environment. You know when to act, when to elevate, and when something sits outside your remit - and you’re comfortable working within defined guardrails. You’ll work within established processes, documentation, and agreed boundaries — not red

We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, providing expert technical support across a busy and dynamic environment. As a 2nd Line IT Service Desk Site Engineer, you'll be responsible for resolving complex technical issues, supporting users both onsite an

Wolviston Management Services is seeking an IT Service Desk Analyst to join its Billingham-based IT Infrastructure team. You will handle incidents via phone, email, and self-service portals, contribute to knowledge bases, and participate in on-call/out-of-hours coverage as required.

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Erin Associates in Hull is seeking a Service Desk Engineer to provide hands-on IT support for 500+ users, handling network, software, system and hardware issues with strong troubleshooting and customer service. You’ll join an established IT team as the first point of contact for all things IT, bas

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Genuit Group is seeking a Service Desk Analyst to join the Group Service Desk, providing first-line technical support to keep colleagues productive and resolve IT issues promptly. Don’t miss this opportunity to support diverse Group sites and travel as required. You will diagnose hardware, softwar

As a Service Desk Team Leader, you will be responsible for ensuring that Service Deskcalls are answered by the Service Deskteam in accordance with company policy for both response time and telephone manner. By clicking the link above or any third-party link within this posting, you are leaving this

Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This role provides technical support across the business, resolving incidents and service requests while delivering excellent customer serv

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

Zenzero is seeking a Service Desk Manager to lead the service desk team, drive KPI/SLAs and ensure excellent customer outcomes across our MSP/MSSP operations. You will collaborate with service leaders, manage staffing, and maintain process documentation while building strong relationships with senio

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