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This role is based at our customer's site in Luton, but it is part of a virtual team across the UK, supporting all in-country sites. At BTL IT Solutions, we take pride in the quality and delivery of our services, and we expect the successful candidate to share our passion for excellence. We are seek

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Familiarity with enterprise productivity platforms such as Office 365,

About Us: Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. Excellent written skills and experience with documenting incidents/service requests and resolutions. We are an equal opportunities employer, committed

Additional benefits include 25 days of holiday, increasing to 30 days with service, plus bank holidays, health and life assurance, and a pension scheme. This is an exciting opportunity for individuals looking to begin or advance their career in IT support within a growing software organization. Star

The IT Service Desk Manager is responsible for the day‑to‑day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high‑quality, customer‑focused support service to all users across the firm. Proven experience managing an IT Service Desk or suppor

You’ll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedbac

As Service Desk Manager you will be responsible for the day to day support and maintenance of all end user services Windows, M365, etc, to all offices globally, Provision of laptops and mobile devices, Supporting desktop client access to back-office applications that are supported by the application

Operating within an outsourced environment with multiple vendors and Master Service Agreements (MSAs), you will take ownership of the UK IT Service Desk, guiding its evolution from a reactive break/fix function to a proactive, strategic partner that delivers measurable business value. Build strong r

For more exciting roles and opportunities like this, please follow us on IT Recruitment. This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. IT Technician, Service Desk, or similar).

In this role, youll provide first line IT support as part of a wider service desk team, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. Youll monitor and respond to service desk tickets, troubleshoot hardware and software issues, and support use

Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Assisting in small to medium-sized IT projects

As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service. Strong troubleshooting abilities with Microsoft Office and Windows desktops. Join Air IT as a 1st Line Service Desk Engineer!.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that l

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Joining a large professional serv

Are you an experienced IT professional looking for your next challenge? We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house te

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Ability to m

You’ll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedbac

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. Excited for our future, we’ve got a great missio

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. Experience with system monitoring, incident management and maintaining service availability. System monitoring, error logging, fault-tracking + IT incident management to ensure

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT Service Desk Engineer – Derby – Permanent – to £28,00

The IT Service Desk Manager is responsible for the day-to-day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high-quality, customer-focused support service to all users across the firm. Reporting to the Chief Information Officer, the IT Service Desk

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT Service Desk Engineer needed for a permanent role in Derby,

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Through comprehensive o

Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remote desktop support, and IT security is a plus. Service Desk Engineer – Leeds / Halifax.

Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Generation are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Generat

We are looking for an additional IT Service Desk Technician to provide technical support to internal. IT users who require support and advice for IT and security matters. There is a strong focus on customer service as this position is the first point of contact.

Senior IT Service Desk Engineer at DJH. Monitor Azure resources to ensure availability, performance and security. Assist with Azure solution delivery under the guidance of the Head of IT.

Support and troubleshooting include MS Office 2016 - O365 suites, Commvault, Cisco products (Jabber, WebEx, AnyConnect VPN, Call Manager CUCM), JAMF (Mac deployment), Active Directory, Shared drive/folder permissions, BitLocker MBAM, GoTo Rescue, SCCM, video & audio conferencing administration, Appl

We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff. Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. Excellent wr

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

IT and Cyber Security services. Service Desk Team, driving customer engagement and ensuring world-class service delivery. Lead, equip, and resource the Service Desk Team to meet client demands.

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. Previous experience of a busy service desk.

Are you ready to embark on an exhilarating journey into the heart of Technology and Cyber Security support? At Air IT, we're not just excited about the future – we're shaping it with our incredible mission, vision, and strategy. Strong troubleshooting abilities with Microsoft Office and Windows de

This dual-purpose role involves monthly rotations between two key departments: IT Service Desk (Heavitree site) delivering first‑line support for Digital and Clinical Digital services during standard working hours, and Telecoms Department (Wonford site) managing all aspects of the Telecoms service

This is more than just a job—it’s a career opportunity where you’ll lead, learn, and grow in a fast-paced, supportive environment. Prioritize and resolve technical queries to exceed customer service expectations. Proven experience as a Service Desk Engineer.

Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. Stakeholder re

Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. Experience of a Service Desk environment. Good skills with IT support in general.

PAYE We have a great opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Key ResponsibilitiesServe as the first point of contact for IT-related queries via phone, email, and ticketing systemsLog incidents and service requests with accuracy and attention to detailEnsure all relevant information is captured to support efficient issue resolutionAssign and escalate tickets t

As a Service Desk Application Support Analyst you’ll help customers with a wide range of technical queries, ensuring business-critical systems run smoothly while maintaining excellent customer service standards. If you’ve also worked in the following roles, we’d also like to hear from you: IT

This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. This role provides the opportunity to join a collaborative IT team within a

Our client, a reputable manufacturer based in the North East, is seeking a proactive 1st Line Service Desk Analyst to join their internal IT function. Experience in a similar 1st line or service desk role. Act as the first point of contact for IT support queries via ServiceNow.