It service desk jobs in Norwich - Page 2Create job alerts

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Through compre

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Contribute to the identification and mitigation of IT risks and compliance with policies, procedures, and regulatory requirements.

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

You will act as a key escalation point from 1st & 2nd Line Support, resolving more complex technical issues and helping maintain high service standards in line with company quality controls and industry regulations. Ability to prioritise and manage workload effectively. Self-motivated with the a

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

The organization is committed to equality and diversity in its hiring practices. A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. The ideal candidate will have relevant experience in IT support and ITIL certification.

We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring statu

A technology organization is looking for a Senior Service Desk Analyst to provide second-line technical support for teams in Data, Digital and Technology. This position offers a competitive salary and flexible hybrid working arrangements from Norwich or London. Responsibilities include managing comp

A leading fashion retailer is looking for an IT Service Desk Engineer to provide 1st and 2nd line support across various operations, including HQ, stores, and eCommerce. The ideal candidate should have experience in L1/L2 support, familiarity with retail systems, and strong troubleshooting skills. R

We are a ‘digital‑first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months of paid family leave regardless of gender. We offer a full suite of benefits, including attractive salaries, stock

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. Monitor and analyse computer system performance a

Responsible for call answering on the IT Service Desk, monitoring the IT Service Desk email inboxes, recording all Incidents and Requests with the appropriate information, prioritisation and classification, and updating incident data. The IT Service Desk Analyst is responsible for responding to inci

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Team Leader and the Service Desk Specialists. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries. This position is perfect f

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

A leading financial information and technology company seeks an IT Service Desk Analyst in London. The role involves delivering 1st line support across various devices and ensuring employee productivity by managing technical service requests. Fantastic opportunity to work in a fast-paced environment

IT Service Desk / Desktop Support / Technical Support. Ability to work onsite and provide hands-on support. Follow IT security policies and best practices.

Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer s

This role involves supporting Service Desk Analysts with IT hardware configuration, inventory management, and user documentation. The position is full-time, on-site, and covers maternity leave for 6-9 months, offering a pay rate of £17. A recruitment agency is seeking a vibrant Service Desk Adminis

Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave. You will work collaboratively within the team to deliver a high-quality IT function. We are committed to having a positive impact on the clients and the communities we serve.

An innovative technology firm in Greater London is seeking a Service Desk Analyst to provide vital technical support for various systems. Strong communication and customer service skills are essential. This role involves managing user accounts, diagnosing issues, and delivering excellent service in

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. First Line level IT su

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

A leading IT services consultancy in Greater London is seeking a Service Desk Agent to provide first line support and manage incident responses effectively. The ideal candidate will possess strong ITIL knowledge, experience in Microsoft Azure, and have excellent communication skills.

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support. The ideal candidate has over 4 years of IT support experience and a strong command of Windows and Mac systems. This is an opportunity to grow in a tech

A leading law firm in Greater London seeks a Service Desk Analyst to provide operational support for technology systems. Responsibilities include diagnosing technical issues, managing user accounts, and ensuring excellent customer service. The firm values diversity and inclusivity, offering a collab

A leading technology research firm in London is seeking a Service Desk Technician Level 1 to ensure proper computer operation for end users. The ideal candidate has 1-3 years of experience in a service desk role and a college diploma in a related field.

Candidates should have at least 2 years of IT support experience, familiarity with Microsoft tools, and strong problem-solving skills. A leading company in the aviation industry is seeking a Service Desk Analyst for a 6 month contract in Greater London. This position focuses on providing expert solu

The ideal candidate is well organized and has a positive attitude, with a strong inclination towards customer service. In this hybrid role, you will respond to various client technical issues, manage user accounts within Office365 and Azure, and utilize service desk tools. A leading IT solutions pro

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery. A leading software company is looking for an experienced IT Engineer in the United Kingdom to provide prima

Join a dedicated law enforcement organization committed to protecting people and keeping communities safe by preventing crime, responding to incidents, investigating offences, engaging with local residents, and working collaboratively with partners to build trust, reduce harm, and ensure fairness an

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Please note that by submitting an employment application you consent to World Fuel Services processing your information for th

IT Service Desk Analyst - Salisbury - £35,000 - Great Opportunity!. Managing and prioritising tickets in the service desk system. IT Service Desk / Technical Support.

We celebrate your commitment with length-of-service and values recognition awards. At Ascot Lloyd, we’re proud to make a positive impact through our ESG—whether it’s volunteer days, charity partnerships, employee sponsorship funds, or fun team activities like walking challenges. Contribute to

A prominent NHS Trust in the UK is searching for highly motivated individuals to provide first line IT support within its Service Delivery Centre. This role involves interpreting customer needs, troubleshooting IT issues, and ensuring excellent service delivery. Join a team dedicated to supporting h

A prominent financial services provider in the UK seeks a skilled Service Desk Analyst to deliver excellent technical support. This hybrid position offers exciting opportunities for professional growth and a supportive work environment where employees can thrive. Candidates should have over 3 years

The role requires exceptional people management skills and a deep understanding of ITIL service desk operations. Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. Responsibilities include overseeing technical

Are you a natural problem-solver with a passion for technology? Whether you are looking to launch your IT career or you're an experienced professional seeking a new challenge, this is your chance to join a high-performing Service Desk team supporting one of our global customers. IT Service Desk Anal