Quality, Health and Safety Manager
2 days ago
Walsall
Company Overview Skirting 4 U LTD is a leading manufacturer and retailer of bespoke interior mouldings, including skirting boards, architraves, and window boards. Our mission is to provide high-quality, customized products to both trade professionals and the public. Summary The Quality & Health & Safety Manager will establish, lead, and continuously improve practical systems that secure product consistency, legal compliance, and a safe workplace. The role combines strategic system building with hands-on involvement across operations. The successful candidate will own the Quality and Health & Safety functions and play a key part in the company transformation. Key Responsibilities Quality Management and Continuous Improvement • Design, implement, and maintain a robust Quality Management System (QMS) aligned with ISO principles, scaled to the company’s needs., • Drive a culture of continuous improvement focused on process discipline, data integrity, and prevention of recurring issues., • Conduct structured root cause analysis using professional methodologies (5 Whys, Ishikawa, FMEA, PDCA) and ensure effective corrective and preventive actions (CAPA)., • Develop and maintain Standard Operating Procedures (SOPs) that reflect actual operations., • Manage quality data, including complaints, non-conformances, reworks, and returns, and translate findings into measurable actions., • Own the Quality Register and ensure closure of all NCRs and CAPA actions within agreed timeframes., • Carry out internal audits and coordinate external audits and certifications., • Act as the company’s competent person for Health & Safety, ensuring full compliance with UK legislation and HSE guidance., • Maintain and update Risk Assessments, including Fire Risk, COSHH, and task-specific assessments, ensuring corrective actions are implemented., • Oversee council permits and compliance for wood coating operations, including VOC and particulate controls, MDF usage, and waste management., • Manage statutory inspection and testing programmes, including LEV systems (dust and spray booth extraction), forklift LOLER checks, and other regulated plant., • Coordinate occupational health surveillance, including lung function and hearing tests, ensuring records are current and compliant., • Lead investigations into incidents, near misses, and unsafe conditions using structured root cause analysis, driving permanent corrective actions., • Conduct regular safety audits and inspections, maintaining readiness for HSE or FSC external audits., • Minimum 5 years’ experience in a Quality or Health & Safety management role within a manufacturing environment., • Proven track record of implementing at least one full QMS from inception to successful ISO 9001 or BRC certification., • Strong technical expertise in continuous improvement and root cause methodologies (5 Whys, Ishikawa, FMEA, PDCA)., • In-depth understanding of UK Health & Safety legislation and compliance frameworks., • Demonstrated ability to build structured systems, drive process culture, and influence behavioural change.