Luxury retail jobs in United Kingdom - Page 3

Mode Search is proud to partner with an internationally renowned luxury fashion house in the search for a Deputy Store Director for one of its most iconic London flagship boutiques. Celebrated for its visionary design, exceptional craftsmanship and uncompromising attention to detail, this Maison continues to set the benchmark across men’s and women’s ready-to-wear, accessories and refined leather goods. With sustained global growth and strong brand momentum, this is a rare opportunity to join a high-performing leadership team within a prestigious flagship environment. Reporting directly to the Store Director, the Deputy Store Director will play a pivotal role in driving commercial performance, elevating client experience and leading a dynamic team within a fast-paced luxury setting. This position is ideal for an accomplished luxury retail leader seeking a significant next step within a globally recognised flagship. The Role • Support the Store Director in leading, inspiring and developing the sales and management teams, • Drive sales performance, ensuring the achievement of turnover targets, KPIs and payroll budgets, • Champion a strong clientelling culture, ensuring the highest level of personalised service and long-term client retention, • Identify and nurture future talent, implementing structured development and succession plans, • Partner with HR and senior retail leadership on recruitment and team planning, • Lead by example on the shop floor, maintaining strong visibility with both clients and teams, • Support the execution of in-store activations, events and brand initiatives, • Monitor commercial performance, analysing buying trends, client behaviour and profit margins, presenting insights to senior leadership, • Conduct annual performance reviews, providing clear, constructive feedback and development pathways, • Oversee stock management, inventory control and operational excellence, • Ensure seamless onboarding, training and continuous development of new hires Requirements • Minimum 5+ years’ experience in luxury retail management, ideally within a flagship boutique environment, • Proven track record of leading teams and driving strong commercial results, • Extensive luxury clientelling experience with the ability to build and retain high-value client relationships, • Strong analytical and commercial acumen, with the ability to interpret data and translate insights into action, • Inspirational leadership style with a collaborative and inclusive approach, • Excellent organisational and operational management skills, • Fluent English required; additional languages advantageous, • Highly presentable, brand-focused and confident representing a prestigious luxury house Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to

Job Title: Head of Digital Commerce Reporting to: Growth Director Location: Head Office, White City Place, West London - Studio & On Location Contract Type: 9 month Maternity Cover - Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role We are looking for a commercially driven and strategic Head of Digital Trading & Content to lead and deliver the trading and content strategy across ME+EM’s digital platforms. This role is responsible for maximising global sales growth by driving customer engagement, conversion and productivity across all online touchpoints. Sitting at the intersection of trading, content, analytics and customer experience, you will translate insight into commercially impactful digital execution. Responsibilities Content & Creative Customer Engagement Strategy • Own the website content strategy, ensuring creative consistency and brand aesthetic across all digital experiences, • Translate consumer insight and market trends into compelling, regionally relevant online journeys, • Partner with the Digital Platform team to build and execute a roadmap of initiatives that drive key KPIs, • Embed first-party data and A/B testing into all content and creative decisions to drive continuous optimisation, • Build strong cross-functional relationships to unlock and maximise commercial opportunities, • Leverage AI tools to drive operational efficiencies and enhance performance Yield & Revenue Management • Maximise online sales yield by optimising product visibility and performance across all digital touchpoints, • Develop and execute scalable on-site visual merchandising strategies tailored by market and customer segment, • Build and manage forecasting models aligned to merchandising budgets, identifying risks and opportunities, • Optimise delivery and payment propositions to improve conversion and customer experience, • Collaborate with Performance Marketing and CRM to drive efficiency across acquisition and retention, • Leverage SEO as a key traffic and revenue channel, connecting content, merchandising and growth strategies, • Lead localised trading strategies across international markets, including VM, content, photography and marketing channels, • Build reporting frameworks that clearly articulate product and marketing performance by market Digital Analytics & Measurement • Develop a best-in-class digital analytics programme in partnership with the analytics team, • Ensure the website data layer supports accurate tagging, tracking and reporting, • Deliver weekly trading updates combining qualitative and quantitative insights, • Democratise analytics through dashboards and visualisation tools to support decision-making across the business, • Use analytics to optimise product storytelling across PLP and PDP, driving engagement, conversion and AOV, • Lead and embed a robust A/B testing programme across digital trade and content Team Leadership • Lead, coach and develop a high-performing team, with clear development plans and progression pathways, • Structure the team to balance operational excellence with strategic trading focus, • Build a culture of accountability, collaboration and continuous improvement Skills • Proven experience leading digital trading, eCommerce or content functions within a premium or high-growth brand, • Strong commercial mindset with a deep understanding of digital KPIs and customer behaviour, • Highly data-driven, with experience using analytics to inform strategy and decision-making, • Ability to influence and collaborate with senior stakeholders across multiple functions, • Comfortable operating in a fast-paced, scaling environment, • Passionate about delivering best-in-class digital customer experiences Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We are looking for someone enthusiastic and personable to join our Favourbrook menswear team in Pall Mall & Piccadilly Arcade, SW1. You will need to enjoy dressing clients and be good at establishing relationships in order to deliver superb customer service. Your core responsibilities will be as follows: • Drive sales and manage sales demands of the shop floor in Pall Mall, SW1., • Provide operational support. Your duties are as follows: • Exceed expectations in customer service management, providing a unique and special experience for new and returning customers. Our customers come to us for specialist knowledge and flair in putting an outfit together., • Understand the product and product mix intricately, paying close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them appropriately on the shop floor to customers, other staff and the tailors. You will be trained how to take measurements for made-to-measure orders and pin alterations., • Show excellent written and verbal communication with staff, customers and suppliers; making sure staff/customer/shop order, issues and enquiries are dealt with efficiently and fed back through the necessary channels., • Maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times and monitor building maintenance, communicating appropriately and taking action where necessary. Hours are Monday to Saturday 9.45am - 6pm, 5 days a week. Salary depending on experience. Previous luxury clothing retail experience essential. If interested, please email your CV and covering letter to

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the role We are looking to appoint an experienced DTC Ecommerce Manager to lead and grow our UK Online Direct-to-Consumer business. This is a hands-on role for an experienced ecommerce professional with a strong luxury trading mindset. You’ll own the performance of our DTC channel, driving sustainable and profitable growth by delivering the customer proposition to new customers. Sitting within our UK Ecommerce team, this role works closely with the wider UK Team including Marketing, Operations, Finance, E-Retail and Global digital teams. You’ll also manage and develop an Ecommerce Executive, helping to build capability and ensure smooth day-to-day execution. This role reports directly to the Head of Ecommerce and is ideal for someone who combines commercial sharpness, strategic thinking, and a growth mindset, that enjoys working cross-functionally to deliver shared regional goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Ecommerce Strategy & Trading • Own and deliver the ecommerce strategy for the UK DTC business., • Plan and manage the ecommerce trading calendar, ensuring activity aligns with brand and commercial priorities., • Monitoring performance, reporting on key KPIs and translating data into clear insights and actionable recommendations., • Monitoring the wider industry activities drawing inspiration and opportunities to support growth., • Drive customer acquisition through premium value propositions via digital marketing channels (PPC, Paid Social, Affiliates etc)., • Embed a test-and-learn mindset across trading, onsite, and acquisition activity. Website & CRO • Continually refine the onsite experience using data driven results ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion., • Act as the ecommerce lead for our Shopify site, identifying opportunities to improve UX and conversion., • Suggest and help prioritise onsite improvements, working closely with internal teams and external development agencies. Digital Agency Management • Manage the Performance Marketing agency to ensure activity supports trading priorities and brand positioning., • Oversee Affiliates activity, ensuring partners align with a luxury environment., • Confidently analyse and challenges performance results, and guide agencies with clear commercial direction. Ecommerce Operations • Forecast ecommerce demand and work closely with operations and warehouse teams., • Monitor stock levels and product performance to inform trading decisions., • Oversee ecommerce operational considerations including order flow management and fulfilment performance. PERSON SPECIFICATION Knowledge and Skills • 3+ years’ experience in D2C Ecommerce preferably with a luxury or premium DTC brand., • A degree in Ecommerce/Digital Marketing related degree., • Comfortable working with Shopify and analytical platforms such as GA4 and Power BI., • Confident managing agencies and interpreting performance data., • Customer-centric, analytically strong, and solutions focused., • A proactive communicator who is approachable and enjoys working cross functionally. This role reports directly to the Head of Ecommerce. This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beaute. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Gianvito Rossi founded his Maison in Milan in 2006, where he has been presenting his collections ever since, while still sinking the firm roots of artisanal excellence in San Mauro Pascoli in Emilia-Romagna, one of the most renowned regions in Italy for the production of luxury footwear. With its strong attention to quality, contemporary vision and less-is-more aesthetic, the Italian luxury brand immediately established itself as a key player on the global accessories’ scene. Quintessence of Italian craftsmanship and innovation merged together, Gianvito Rossi styles are feminine, sophisticated and modern. At once timely and timeless, each one is made unique by considered design and perfect proportions, that elongate the silhouette, enhance the female figure and bestow an empowering attitude. Gianvito Rossi has opened exclusive boutiques in strategic locations all around the world, such as Milan, Rome, Paris, Monte Carlo, London, New York, Dallas, Miami, Hong Kong, Beijing, Tokyo, Seoul, Dubai, Doha. In 2023 Richemont acquires a controlling stake in Gianvito Rossi starting a partnership with its founder. For our Boutique in London - Mount Street we are looking for a Full-Time Sales Associate position. SALES ASSOCIATE - JOB MISSION The Sales Associate is an Ambassador of the Maison, he/she is responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner, ensuring an exceptional client experience at the entrance of the client(s) in the boutique. Daily Boutique Operations • Welcoming customers after the Maison's sales ceremony, • Providing appropriate support to customers throughout the purchasing process, ensuring a memorable shopping experience, • Building strong relationships with current and potential customers by keeping them informed about products and services, • Actively participating in customer loyalty and CRM processes according to company standards, • Managing warehouse processes and procedures to ensure proper handling of transfers and returns, as well as inventory control, • Managing treasury processes and procedures (cash receipts, tax refunds, cash management, etc.), • Communicating feedback gathered during customer interactions and contributing to achieving store sales targets, • Knowledge of English and availability to work during store hours are required About You We are looking for candidates with previous experience in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English.

Mode Search is proud to be partnering with a luxury brand to recruit an experienced Store Manager. We are seeking an inspiring leader to oversee a flagship boutique at one of the brand’s prestigious London locations. This is a unique opportunity to drive commercial results, deliver exceptional client experiences, and foster an inclusive, high-performing team culture. Our client is a globally recognised luxury house, celebrated for its timeless craftsmanship, contemporary creativity, and dedication to excellence. With a rich heritage and an innovative spirit, the brand continues to set the standard in the luxury sector. Their boutiques are more than retail spaces; they are immersive destinations where clients are inspired, stories are shared, and meaningful connections are built. Joining this brand means becoming part of a legacy that values artistry, authenticity, and the power of human connection. The role: • Lead by example on the sales floor, coaching and inspiring the team to achieve store KPIs and deliver unparalleled service., • Demonstrate an entrepreneurial mindset and strategic vision across sales, client experience, and team development., • Build deep market understanding, stay attuned to competitor practices, and cultivate strong community networks to enhance client engagement., • Ensure operational excellence, compliance, and seamless collaboration across client-facing and support teams., • Create an inclusive, supportive environment that empowers people to reach their potential while celebrating innovation and resilience., • Motivate and guide the team to exceed goals, adopt new tools and systems, and embrace evolving ways of working., • Partner with regional and central teams, sharing valuable insights to support business needs. Requirements: • 7–10 years of sales management experience, ideally in luxury or premium retail., • Proven track record of achieving commercial success and leading clienteling strategies in an omnichannel environment., • Inspirational leader with strong recruitment, development, and talent retention skills., • Passion for luxury retail; expertise in high-end categories is a plus., • Strong network with ability to expand and nurture client relationships., • Highly organized with a history of operational excellence and experience managing inventory accuracy., • Adept with digital tools and performance KPIs., • Flexible schedule, with ability to work evenings, weekends, and holidays., • Bachelor’s degree preferred. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Job Description Title: Deputy Store Manager - Flagship Regent Street Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of the boutique leadership team, the Assistant Store Manager plays a vital role in supporting the Store Manager to lead business operations, deliver exceptional service, and drive team development. This position helps to maintain Longchamp’s standards of excellence across all areas of boutique performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices The Deputy Store Manager supports a culture of integrity, performance, and team collaboration, ensuring that every customer experience reflects Longchamp’s luxury heritage. Job Purpose To support the Store Manager in all aspects of boutique management—including sales performance, team leadership, operations, and client engagement—while acting as a role model of Longchamp’s values and standards. The Assistant Store Manager leads day-to-day floor operations and ensures smooth, efficient, and client-centred service. Key Responsibilities Team Leadership & Development • Lead and motivate the sales team during daily operations, • Support recruitment, onboarding, and training of team members, • Conduct daily briefings, performance coaching, and mentorship, • Create a motivating environment focused on team growth and development, • Act as the Store Manager in their absence, ensuring leadership continuity Client Experience & Clientelling • Maintain the highest standard of personalized luxury service, • Encourage and monitor CRM engagement, including new client capture and VIP retention, • Resolve elevated client concerns with professionalism and brand alignment, • Coach staff on building long-term customer relationships through exceptional service Sales & Commercial Objectives • Support the achievement of daily, weekly, and monthly sales goals, • Monitor individual and team KPIs; drive improvement through action plans, • Identify commercial opportunities on the sales floor and in client behaviour, • Ensure full engagement in store campaigns and product launches Operations & Compliance • Oversee stock management, deliveries, and transfers, • Ensure store opening, closing, and cash-handling procedures are executed properly, • Uphold loss prevention protocols and ensure audit compliance, • Assist with workforce planning and administrative tasks as delegated Visual Merchandising & Brand Representation • Ensure consistent adherence to visual merchandising guidelines, • Collaborate with VM team to execute floor set changes and in-store animations, • Maintain a premium environment reflective of the brand’s aesthetic, • Support the integration of marketing and visual initiatives into the store experience Skills & Qualifications • 3–5 years of experience in luxury or premium retail, • At least 1–2 years in a supervisory or assistant management role, • Strong leadership and coaching skills, • Proficiency in sales reporting, CRM, and inventory systems, • Excellent communication and interpersonal abilities, • Fluent in English; other languages a plus, • Proficient in MS Office and retail POS platforms Person Specification • Professional and refined presence with a client-first mindset, • Solution-focused, adaptable, and calm under pressure, • Motivated by results and team success, • Leads by example with integrity and consistency, • Flexible and willing to work evenings, weekends, and holidays as needed Key Performance Indicators (KPIs) • Achievement of store and individual sales targets, • Client retention, CRM capture rates, and VIP contribution, • Mystery shopper results and client feedback scores, • Staff training completion and performance progression, • Inventory accuracy, stock loss, and shrink prevention, • Compliance with visual standards and store audits, • Floor efficiency and productivity (coverage, conversion, ATV, UPT) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We are looking for an exceptional Assistant Store Manager to join the team at our flagship store in London. Company Presentation Carolina Bucci is a jewellery designer whose creations are synonymous with a modern and effortless sense of luxury. Her jewellery is a vibrant re-invention of her family’s rich heritage, and it has redefined what fine jewellery can be, and how it should be worn. This is an exciting opportunity to become part of a globally recognised fine jewellery house defined by craftsmanship, creativity, and impeccable client experience. The Role Working closely with the Store Manager, the Assistant Store Manager will play a key role in supporting the daily operations of the store while delivering an elevated and personalised client experience. Key responsibilities include: • Being a true brand ambassador, embodying the spirit and values of Carolina Bucci, • Delivering exceptional customer service and maintaining impeccable personal presentation, • Handling all customer enquiries with professionalism, discretion, and empathy, • Ensuring that the jewellery and the store maintains a pristine appearance at all times, • Supporting sales performance and operational excellence within the store, • Assisting with reporting, administrative duties, stock management, and shipment coordination, • Overseeing deliveries, transfers, and inventory processes with accuracy and attention to detail, • Building strong and long-lasting relationships with clients Profile The ideal candidate will demonstrate: • A thorough understanding of what defines a luxury brand, • Previous luxury retail experience, ideally within fine jewellery, hospitality, or fashion, • Strong administrative and organisational skills, • Experience with reporting, stock control, and shipment procedures, • Exceptional communication and team working skills, • Excellent attention to detail and a proactive, hands-on approach, • The legal right to work in the UK At Carolina Bucci, we value individuality, warmth, and authenticity as much as expertise.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

Stock Assistant / Runner – Central London Work with Prestigious Luxury & High-End Fashion Brands About the Company Join some of the most iconic fashion houses and luxury retailers in the industry. This is a fantastic opportunity to enhance your CV, gain hands-on experience in high-end retail, and expand your professional network. Permanent opportunities may be available for the right candidates. About You • Minimum 3 months’ experience in stockroom operations, retail stock management, or a similar role in fashion or luxury retail., • Exceptional attention to detail, strong organisational skills, and the ability to work efficiently in a fast-paced environment., • Flexible availability to work 3–4 days per week, including weekends, often at short notice., • Well-presented, reliable, and a collaborative team player with a proactive mindset. What’s on Offer • From £13 per hour (up to £15ph on Sundays / up to £20ph on bank holidays) + holiday pay + pension contributions., • Weekly or monthly pay options, with immediate start and flexible shifts., • Career growth opportunities and potential for a permanent position. 📅 Group video interviews are taking place now – apply today with your CV to be considered! 360 Talent London is a boutique recruitment firm specialising in luxury retail and e-commerce. Follow us on LinkedIn, Instagram, and Facebook for our latest job opportunities.

About Maison Crivelli “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals the beauty of your daring personality. Role Overview As Multisite Team Leader, you will be responsible for managing the daily operations across multiple Maison Crivelli retail locations in London, leading and supporting a team of Brand Ambassadors to deliver consistently high standards of customer service and achieve sales objectives. You will act as the primary contact for customers, team members, and senior management, providing guidance, training, and motivation to ensure smooth operations and an exceptional client experience. This role requires mobility between locations and the ability to adapt quickly to different store environments and teams. Key Responsibilities 1. Leadership & Team Management • Support and influence multiple teams across different retail locations, adapting leadership style to each environment., • Build strong relationships with host store management teams across all locations., • Lead, motivate, and support the team to meet and exceed individual and collective sales targets., • Create a positive, collaborative, and professional working environment., • Deliver ongoing training and coaching to ensure the team is well-informed about our products, brand values, and service expectations., • Act as a role model in sales, customer engagement, and presentation., • Conduct regular performance reviews and provide clear, constructive feedback., • Ensure team members are confident in day-to-day operational duties, including stock handling, till management, and counter maintenance. 2. Customer Experience & Sales • Uphold Maison Crivelli’s high standards of service by delivering a warm, tailored, and memorable experience to every client., • Lead by example in offering bespoke fragrance consultations and building long-term customer relationships., • Handle customer queries and complaints with professionalism and a solution-focused approach., • Maintain all fragrance counters to reflect the elegance and quality of a luxury brand, well-stocked, clean, and visually appealing., • Develop and maintain client relationships across multiple locations, driving repeat business and cross-site loyalty. 3. Operational Excellence • Supervise all opening and closing procedures, ensuring operational tasks are completed efficiently and correctly., • Monitor and manage stock levels accurately, resolving discrepancies and supporting timely replenishment., • Ensure compliance with operational processes, including accurate till management and adherence to multisite policies., • Support the execution of in-store marketing activities, displays, and promotional campaigns., • Uphold high standards of organisation and cleanliness across all areas of the counters. 4. Sales Analysis & Reporting • Track and evaluate sales performance on a daily, weekly, and monthly basis., • Share performance insights, customer feedback, and stock concerns with the Area Manager., • Assist in developing action plans to boost sales and overall performance across counters. 5. Compliance, Health & Safety • Ensure all operations comply with all relevant health & safety policies across multiple locations, as well as Maison Crivelli’s company procedures., • Maintain the security of all counters, stock, and sales revenue during all operational hours., • Report any security or health & safety concerns immediately and accurately. Skills & Qualifications • Previous experience in luxury retail, ideally within the fragrance or beauty sector., • Strong leadership skills with the ability to coach, develop, and inspire a team., • Excellent interpersonal and communication skills, with a natural flair for building rapport., • Target-driven with a commercial mindset and proven ability to achieve sales goals., • Passion for fine fragrance, luxury products, and delivering an exceptional customer journey., • Able to remain composed and efficient in a high-pressure retail environment., • Organised and detail-oriented, with strong multitasking abilities., • Flexible and willing to work varied shifts, including evenings, weekends, and public holidays., • Experience working across multiple locations or the ability to manage a multisite environment is highly desirable. Why Join Maison Crivelli? At Maison Crivelli, we are guided by four core values: insatiable curiosity, a thirst for daring adventures, relentless attention to detail and to others, and absolute integrity. We are committed to: • Innovation – Each fragrance is a bold composition inspired by real-life experiences, using unique combinations of raw materials., • Authenticity – Our perfumes are phthalate- and colourant-free, cruelty-free, vegan, and certified by toxicologists in line with all regulations., • Sustainability – From eco-conscious packaging to supporting ethical sourcing and sustainable production practices globally. Maison Crivelli is proud to be an equal opportunity employer. We welcome applicants from all backgrounds, regardless of disability, gender, race, religion, belief, sex, or sexual orientation. What We Offer We offer a competitive salary, generous commission structure, private healthcare, uniform allowance, employee discounts, quarterly product allocation, and a comprehensive annual leave allowance.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

The Bottega Veneta fragrance collection, inspired by the city of Venice and its history of cross-cultural encounter, weaves together essences from different corners of the globe, captivating the senses and transporting the imagination. Each fragrance reflects the artisanal heritage of the Veneto region. About the role We are seeking Luxury Brand Ambassadors full & part time for our exciting new Bottega Veneta Counter in Selfridges London W1. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. Purpose of the role As a Luxury Brand Ambassador for Bottega Veneta, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fashion, fragrance or beauty products is a plus. Why Bottega Veneta? • Draws inspiration from the city of Venice and its rich history of cross‑cultural exchange, • Blends rare essences sourced from different corners of the globe, • Creates sensorial experiences that captivate the senses and spark imagination, • Reflects the artisanal craftsmanship and heritage of the Veneto region Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. Benefits • 32 days paid annual leave (pro rata for part time employees), • Monthly Competitive Commission Structure, • Extra Day off for your Birthday, • Product Allocation with discounted rate, • Clothing Allowance, • Contribution into company pension, • Career progression & Training, • Length of Service Rewards

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Richard Brendon - Finer Dining. Every Day At Richard Brendon, we believe that a lovely cup of tea should begin, whatever the occasion, with a truly lovely cup. We believe that any wine will taste finer in the right glass, and that tableware crafted with care and chosen with love makes the simplest of everyday pleasures more enjoyable, more magical and more memorable. With exceptional design, extraordinary craftsmanship and the highest quality materials we create timeless tableware which is as good as it can possibly be. Specialising in bone china handmade in Stoke-on-Trent, and mouth blown crystal produced by the most highly skilled craftspeople around the world, our products are made to last, designed to be treasured and intended to be enjoyed. Every day. Our customers include many of the best retailers, hotels and restaurants in London and further afield. Including; Harrods, Saks, Lane Crawford, Corinthia London, Peninsula London, Raffles, The Clove Club, The Devonshire and The Modern. Founded in 2013, we are a small team and a young business, with big ambitions – currently raising investment to fuel our growth. Based out of our West London Studio our culture is one of agility, inclusivity, growth, and commitment. THE ROLE Over the coming years, we have ambitious growth plans, and we’re looking for an energetic and proactive creative marketeer to become an integral part of the team. You'll join our friendly, entrepreneurial team, reporting directly to our Commercial Director, Helen and supporting our Marketing Manager, Anna. Sitting at the intersection of creative concepting and hands-on content creation, this junior-mid level role is perfect for someone with ~2 years of experience who thrives managing daily campaign executions, coordinating cross-functional efforts, crafting compelling content, and optimising performance across multiple channels and sales tools. As a luxury business led by our designer-founder Richard, the brand's creative identity and execution is integral to our success and reputation. We are constantly evolving and seeking relevant ways to be bold with our visual identity whilst maintaining a consistency that ensures our audience has confidence in their relationship with us and our products. You will be comfortable across various design outputs – from graphic design of brochures; concepting photoshoots; creating digital media assets and, if possible, also be confident behind the camera for capturing some of our own content outside of hero shoots. PRIMARY RESPONSIBILITIES • All print and digital graphic design for the sales and marketing teams., • Ensuring our visual identity is always adhered to across all visual assets we put out., • Planning and executing video and photography shoots, supported by the Marketing Manager., • Digital Asset Creation - working closely with our Marketing Manager and digital agency to deliver the creative assets for our critical acquisition and brand awareness activities – predominantly organic social media / paid digital / CRM. Experimenting with new tools, formats and creative approaches., • Ecommerce asset production – owning the creative elements of the Richard Brendon website to ensure the brand and products are merchandised to maximum effect for eRetail performance., • Supporting the packaging design and unboxing customer experience., • Event design and execution – supporting the Sales and Marketing teams with assets, staging design, product set up and content production at events., • Owning the internal Digital Asset Bank – organising and storing all marketing assets for team and partner access. As a small team, there will also be occasions where you will be needed to support wider ad-hoc marketing activities. While not a direct requirement of the role, we’re also interested in hearing from anyone who is interested in eCommerce platform management and experience design [Shopify is our retail platform]. THE IDEAL CANDIDATE • 2+ years of creative marketing experience, • An interest in, or affinity to, luxury consumer brands and/or the world of wine, cocktails and good food!, • Proficiency in The Adobe Suite (critical) - InDesign, Photoshop and Illustrator, • Proven experience in content creation, videography and photography (portfolio or showreel required with examples) with specific experience in hospitality and events, • Confident shooting and editing on both professional cameras and mobile, • Creative, proactive and full of ideas, • Able to work independently or as part of a wider team and collaborate where necessary, • Organised, reliable and able to manage multiple projects simultaneously, • Ability to provide solutions and solve problems, with a can-do, proactive attitude, • Professional, friendly and reliable WHAT'S IN IT FOR YOU? • Salary £33,000 - £35,000, • Join a small but growing team, where you will actually be able to make a difference and directly see the impact of your work, • One on one time with the founder and heads of departments, • Flexible working - We commit to 3 days in the office; but with flex for life, business travel etc, • 70% discount on all Richard Brendon products and 30% discount for Friends and Family., • Fast growing start-up with relaxed work environment, • 25 holiday days per year plus Bank Holidays, • Summer Working Hours – finishing at 1pm on Fridays for the summer months.

With over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare currently have some of the best quality ratings of any large care home provider in the UK. But we're not stopping there: our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager within the Barchester family, you will be a leading face in the delivery of that person-centred care that helps to set us apart. It is an exciting time to consider joining the Barchester family in one of our multi-million pound new build homes as a Commissioning Home Manager. We are leading one of the fastest growing new build programmes aiming to open 10 brand new purpose-built homes per year. In our state of the art new builds, we have invested time and planning to ensure our homes our adapted to the needs of our residents including our dedicated dementia communities which we call Memory Lane. As a Commissioning Home Manager you will drive recruitment for the home, building and developing a brand new team to deliver the best quality care for our residents. You will work closely with new builds projects team, as well as other support services to introduce the home into the wider community and welcome each of our new residents. This is a fantastic opportunity to set the foundations of an outstanding care home and successfully drive it through its first inspection. REWARDS PACKAGE Our Home Manager rewards package is one of the best in the care sector as we know the importance of feeling recognised, valued and motivated. As a Commissioning Home Manager at Barchester we offer a competitive basic salary + bonuses up to 100%. We also offer additional quality based bonuses up to £10k. Our generous package includes: £2.5k bonus once the home has been opened Enrolment into our profit share scheme, with the opportunity to earn a bonus of up to 100% of your salary Quality based bonuses up to £10k 8% ER Pension Package Career and development pathways A range of holiday, retail and leisure discounts Automatic entry into Barchester's Excellence Awards Payment of NMC Annual Registration Fee ABOUT YOU To join us as a Commissioning Home Manager you will have inspirational leadership skills with a passion for person centred care, with a successful track record of developing and motivating teams to deliver outstanding personalised care through continuous improvement. We are looking for: Experience of managing/opening a new build Community engagement and marketing a home to drive occupancy Experience of managing a luxury care home with high % of privately funded residents Inspirational leadership skills A passion for person centred care A successful track record of developing and motivating teams to deliver outstanding care Excellent organisational and management skills A strong understanding of safeguarding, CQC and compliance guidelines In short, your proven track record of marketing and business skills within the care sector, running a commercially successful, Good or Outstanding rated care home will be complemented by your blend of compassion and resilience. Due to our industry leading rewarding excellence schemes, we are also very proud to have been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to work with an organisation that provides the quality of care you would expect for your loved ones, Barchester is a rewarding and empowering place to be. 7766

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Home department, working within our Seasonal Home space. This dynamic area celebrates key moments throughout the year, from Christmas collections and curated new edits, bringing together a unique mix of both UK brands and iconic designer classics. Remaining as ever, ‘the chosen resort of the artistic shopper’, this space is at the heart of creativity and discovery. Candidates should demonstrate excellent product knowledge across our seasonal home collections. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established home, lifestyle and gifting brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for interiors and homeware to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply.

Assistant Project Manager / Project Manager / Employers Agent CPC is an independent project and cost management consultancy, providing the best technical expertise in delivering infrastructure, property and transformational change projects that are improving people’s lives both at work and at home. Our people are dedicated to meeting our clients’ needs, unified by a core set of values and behaviours that bring the right knowledge, experience and a fresh approach to unlocking every project’s full potential. This is a great opportunity to join our growing Property & Construction division, where we deliver Residential projects across the Social, Private and Later Living markets in the South East. In this role you will work with one of our Senior Project Managers to assist the delivery of various projects. Projects you could be involved with include: • £70m, 22 storey BtR, • £60m, 140 unit later living complex, • £60m Luxury later living scheme, • £15m 5 storey mixed use scheme, comprising of affordable living, commercial and retail units Relevant skills and experience: • Have at least 2 years experience working in an Assistant Project Manager / Project Manager / Employers Agent role, or have worked in a QS/ Architectural capacity looking to move into a PM/EA role (Essential), • Experience working within the Residential sector (beneficial), • Experienced administrating JCT forms of contract (essential), • Experience working on projects across the full project lifecycle, • BSc in a Construction related subject i.e. Construction Management, Construction Project Management, Quantity Surveying or Building Surveying (beneficial), • Working towards, or wanting to progress with becoming Chartered, which CPC will support CPC - Big enough to deliver but small enough to care In addition to a competitive salary, CPC Project Services provides comprehensive benefits including private pension, private healthcare, holidays, assistance with private professional membership subscriptions, training and development, personal performance based bonus and annual salary review. We encourage you to apply even if your experience is not a 100% match for this position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organisation. CPC is an equal opportunities employer and as a Disability Confident employer, we welcome applications from disabled individuals and provide various opportunities for career development in an inclusive environment. We recognise and value the diversity of our people and are committed to developing working practices which will allow every person to contribute to our business and achieve their career aspirations. 2024 + 2023 Construction Consultant/Surveyor of the Year (100 staff or over)* *Building Awards, 2023, 2024 APM SME of the Year 2023 Polite notice to recruitment agencies. We are not requiring any assistance at the moment. Please note, we do not accept speculative CV's and they will not be counted as a valid 'introduction'.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Mode is proud to be partnering with a high-growth luxury ready-to-wear brand seeking a General Manager / Operations Director to lead and scale the business internationally. This is a rare opportunity to join an emerging brand at a pivotal stage of growth, operating at the intersection of modern femininity and elevated design. The business is expanding globally, with operations across Europe and the Middle East, and is now looking for a highly experienced operator to bring structure, clarity, and commercial focus across all functions. This is a newly created role due to growth and reports directly to the Founder & Creative Director. The role can be based in Paris or London, with frequent travel required between key European hubs. The Role • Take full ownership of day-to-day operations across all areas of the business., • Drive commercial strategy and performance across wholesale, retail and e-commerce channels., • Lead international expansion, including retail development and digital growth., • Build and implement a clear marketing vision, including hiring and managing an internal marketing function., • Establish robust operational frameworks to ensure clarity, accountability and performance across teams., • Introduce structured planning processes across collections, marketing and commercial functions., • Implement tools and systems to support delivery, timelines and cross-functional coordination., • Oversee budgeting, forecasting and overall financial performance., • Partner closely with design and production teams to ensure alignment between creative direction and business execution. Requirements • Proven experience in a senior leadership role within luxury fashion (General Manager / Operations Director level)., • Strong track record of building and scaling brands in a high-growth environment., • Deep understanding of both European and Middle Eastern markets., • Strong commercial acumen combined with a hands-on, execution-driven mindset., • Experience building or leading marketing functions and teams., • Exceptional organisational and project management skills., • Comfortable working in a founder-led, creatively driven environment., • Fluent in English, French and Italian (essential). To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Operations Manager - (In Store) Luxury Lifestyle House - Knightsbridge Salary up to £53,000 + bonus About: • A prestigious international luxury house with a strong heritage and global presence, specialising in leather goods, lifestyle accessories, home furnishings, and ready-to-wear., • Known for its discreet elegance and exceptional quality, the brand represents a modern vision of luxury rooted in craftsmanship, innovation, and enduring style.. Key responsibilities • Lead and improve day-to-day store operations, • Drive consistency in operational standards, processes, and service delivery, • Use KPIs and performance data to identify opportunities and support store leadership, • Manage operational budgets, suppliers, and compliance with UK retail regulations, • Store-based position with active floor presence About you • Proven experience in a Retail Operations role, • Multisite retail background (luxury experience preferred), • Strong analytical, organisational, and stakeholder management skills, • Hands-on, detail-driven, and commercially focused, • Comfortable operating in a fast-paced retail environment Benefits: • Competitive salary, • Performance-related bonus, • Generous staff discount, • Pension scheme, • Opportunity to work with a growing luxury retail business 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high-calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Who we are: ROCHE BOBOIS, world leader in the premium / luxury furniture business with 260+ showrooms in more than 60 countries. Working closely with renowned designers such as Ora Ito, Cédric Ragot, Sacha Lakic, Christophe Delcourt and Stephen Burks and with Haute Couture fashion houses such as Jean Paul Gaultier, Kenzo Takada and Missoni Home, Roche Bobois offers a broad range of exclusive made-to-order designs, manufactured with a high level of customization in small European workshops. Under the direction of our Showroom Manager, your role will be to assist the Sales team in designing and rendering both residential & contract projects though dedicated design software. Mission: Your main responsibilities will be the following: · To draft and render furniture layouts & wall elevations through our 3D software (20/20) and Twin Motion following our Sales Team project requirements. · To define an exact timeline for each Design projects and guarantee completion on time. · To assist sales associates during customer home survey (measurements, pictures etc). · To prepare customer presentations & Mood-boards using Roche Bobois templates. · To assist with covering the showroom and assisting clients. Required Skills and Personal Attributes: · Auto Cad, Adobe Photoshop, Google Sketch up, MS Office (PowerPoint). · 20/20, 3D max, Twin Motion knowledge are a strong plus. · Ability to working simultaneously on several projects and work under pressure during busy sales time. · Interest in the furniture business. · Previous experience in retail. Benefits: • Competitive salary and commission., • Training provided with ongoing support and development (Design Program, Luxury retail coaching…), • Great team culture Job based in Wandsworth, London Work Schedule = 5 days a week with weekend being worked days If interested, please contact: Carl Slatford:

Paid Media Director Salary: Up to £60K Channels: PPC, Paid Social, Programmatic Hybrid: 1 days in Central London, 4 days WFH Clients: Luxury Retail Are you a strategic thinker with deep paid media expertise and a passion for client success? Our client, a leading independent digital agency in London — is looking for a Digital Account Director / Paid Media Director to lead key accounts and drive performance at the highest level. 🎯 The Role In this position, you’ll be the strategic lead across major client accounts, overseeing paid media strategy, ensuring campaign excellence, and building long-term partnerships. You’ll guide a talented team, shape innovative performance strategies, and play a key role in the agency’s continued growth. 📌 Key Responsibilities • Lead paid media strategy across Google, Meta, LinkedIn, and emerging platforms, • Own senior-level client relationships, acting as a trusted advisor, • Manage and mentor a team of account and media specialists, • Oversee reporting, insights, and recommendations to support client growth, • Collaborate with creative, data, and leadership teams to push boundaries ✅ What You Bring • 5+ years’ experience in paid media, with strong agency-side experience, • Proven ability to lead strategy and manage major client relationships, • Strong leadership skills with a passion for mentoring and team development, • Deep platform expertise (Google Ads, Meta, LinkedIn, TikTok, GA4, etc.), • Confident communicator with commercial acumen 💷 Salary & Benefits • Up to £60,000 per annum (DOE), • Hybrid working (1-2 days in the London office), • Clear progression opportunities within a growing agency, • Annual bonus scheme, • Wellness perks, training budgets & team events Join a collaborative, forward-thinking agency where your ideas and leadership will shape the future of client success.

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

Join our team at Mode Search! Due to growth, we are currently hiring for a Head of Research to join our team. Mode Search is a leading global consultancy and search firm. We curate the inspiring individuals behind the world’s most desirable luxury brands, Fashion, Lifestyle, and the Creative industries. We believe in offering a flexible approach to clients and offering a truly personalised and bespoke service. If you are a current resourcer, researcher or recruiter within an agency and can demonstrate consistent results in a previous similar role, we want to hear from you...... You will need to be ambitious, target driven, confident, tenacious, and a true self–starter. The role will be responsible for sourcing and headhunting candidates globally. Working side by side with the founders and Directors of Mode Search, you will receive hands-on guidance and support. The ideal candidate will have a real flair for developing our client experience whilst also really valuing candidate relationships, which is equally important to us as a business. The role will offer the flexibility to develop into a 360 role or a Director of Research position. You will have the opportunity to get involved in creating your niche area where you can have true ownership and work across a variety of specialisms, including marketing, PR and Social Media, Creative, Digital, E-commerce and marketing, Retail Operations, and Human Resources. We believe in a flexible approach to clients and offer a truly personalised and bespoke service. We can offer highly competitive packages and benefits to attract the right talent, such as: • Hybrid working – 1 day in the office, 4 days from home, • Early finish on Friday, • Hands-on training and support, tailored to suit your individual needs, • An open and honest culture without hierarchy, • Modern central London offices based in Liverpool St, 1 min walk from the tube station, • A competitive basic salary plus a generous commission scheme, which is paid monthly with a company annual bonus., • Lots of perks/incentives, including paid gym membership, Paid Charity days, holidays, Spa days, extra time off, etc. Requirements • Recruitment experience within an agency or search firm, • Fashion brand/industry knowledge across premium and luxury Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course.

Role: Senior HR Business Partner- Global Beauty/Skincare Job Location: London ( 3 days a week in store) Contract: Full time We are partnering with a globally recognised luxury beauty and skincare business to appoint an experienced Senior HR Business Partner based in London. This is a commercially focused role supporting corporate and retail teams across the UK, partnering closely with senior leadership to drive people strategy, organisational effectiveness, employee engagement, and business performance. This opportunity would suit a strategic and hands-on HR professional who thrives in a fast-paced, customer-led environment and is passionate about building high-performing teams within a premium consumer brand. The Role You will play a pivotal role in fostering a high-performance culture, enhancing employee engagement, and ensuring operational excellence across a multi-site retail population. About You • Proven experience as an HR Business Partner within retail or multi-site environments ideally in beauty or fashion, • Strong knowledge of UK employment law and HR best practice, • Commercially astute with the ability to influence senior stakeholders, • Experience managing complex employee relations cases, • Data-driven, solutions-focused, and confident operating in a fast-growth setting, • CIPD qualified (Level 5 minimum; Level 7 preferred) Why Apply? • Join a globally admired brand at an exciting stage of growth, • Influence and shape the UK people strategy, • Work in a vibrant, innovative and customer-centric environment, • Competitive salary and comprehensive benefits package All applications will be treated in the strictest confidence.

Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Chelsea Showroom is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Showroom Assistant to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the Showroom Manager and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness. 🧩 Key Responsibilities • Open and close the store each day (keyholder responsibility), • Maintain the spatial rhythm and visual order of the store throughout the day, • Prepare the space before and after client visits with minimal instruction, • Receive deliveries, maintain stock flow and manage packaging materials, • Support light admin tasks (Shopify, order prep, basic coordination), • Assist with physical preparation of product selections and online fulfilment, • Support the founder and team when needed, without overstepping the tone or role, • Maintain the back-of-house with clarity, cleanliness and structure 🧭 Who This Is For • You have experience in luxury retail, boutique hospitality or founder-led spaces, • You are calm, reliable and observant, • You prefer operating in refined, structured spaces rather than fast-paced environments, • You notice what needs doing without being asked, • You are comfortable welcoming clients and setting the tone, without needing to dominate the space, • You understand the responsibility that comes with holding keys to a Chelsea store, • You are happy working independently, with care and consistency 📍 Location 84 Fulham Road, South Kensington, SW3 6HR London Salary: BOE 📬 To Apply Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

Temporary Customer Service (Retail Head Office) – Agency Role Location: South East London (Four days based in the office one from home) Duration: 26th of May start – End of August (No notice period or pre-booked holidays permitted) Pay: Hourly rate, paid weekly via PAYE (agency payroll) Hours: 37.5 hours per week, 5 out of 7 days, shifts between 7:30am – 9:30pm on rotation We are recruiting on behalf of a luxury retailer for customer care consultants to support peak trading across the summer period. This is an exciting opportunity to work within a fast-paced, fashion-focused environment, delivering exceptional service to a high-end international customer base. This role will be four days a week in the South East London with one day from home. There will also be weekend shifts scheduled in, once every three weeks. The Role You will be responsible for delivering a premium customer experience while supporting order processing, returns, and sales through multiple communication channels. You will act as a brand ambassador, combining customer service excellence with commercial awareness. Key Responsibilities: • Process outbound orders and customer returns accurately, • Deliver outstanding customer service across all interactions using various software, • Build strong product knowledge to confidently advise customers on purchases, • Identify opportunities to up-sell and cross-sell products to meet performance targets, • Meet and exceed individual and team KPIs (quality, productivity, and sales), • Liaise with internal departments to resolve customer queries efficiently, • Proactively identify and resolve issues that may impact order delivery, • Manage and categorise customer queries using internal systems, • Escalate complex issues or complaints when required, • Effectively prioritise workload in a fast-paced environment Candidate Requirements: • Proven customer service experience, ideally within retail or e-commerce, • Strong interest in fashion and luxury brands, • Excellent communication skills (verbal and written), • Proactive problem-solving ability with a “can-do” attitude, • Strong organisational and time management skills, • Confident working under pressure and meeting deadlines, • Good IT and analytical skills, • Flexible approach to work, including potential travel for training, • Team-oriented with a strong individual work ethic, • You must be available to start on May the 26th and commit through to the end of August, • No notice period or pre-booked holidays during the assignment This is a fantastic opportunity to gain experience within a retail environment while working as part of a dynamic and supportive team. If you are available to start this month then apply now to secure your place for this exciting summer temporary assignment.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: We’re looking for a Senior Front-End Developer to join Liberty’s Digital team, playing a key role in the ongoing development and evolution of our digital platforms. You will take ownership of the in house front-end implementation across LibertyLondon.com, the Fabrics site, and supporting digital touchpoints such as email and experimentation platforms. You will help shape high-quality, performant, and accessible user experiences that reflect Liberty’s brand and drive commercial outcomes. While the primary focus is web-based, future initiatives may include native or hybrid app experiences, so experience working across multiple platforms — or contributing to app-adjacent front-end architecture — would be beneficial. Key Responsibilities: • Lead front-end development across LibertyLondon.com (Salesforce Commerce Cloud) and the Fabrics site (WordPress), ensuring high standards of quality, performance, and maintainability., • Translate design systems, wireframes, and high-fidelity designs into robust, scalable, and accessible front-end solutions., • Own and influence front-end architectural decisions, balancing long-term maintainability with delivery needs., • Partner with Product and Design to shape technical approaches early in the discovery and planning process., • Design, build, and deploy MVT and A/B complex experiments using Dynamic Yield, collaborating with analytics and optimisation teams to improve conversion and usability., • Support HTML email development, ensuring consistency, accessibility, and responsiveness across clients and devices., • Champion front-end best practices, including performance optimisation, accessibility standards, and cross-browser compatibility., • Conduct thorough QA and code reviews, identifying issues early and ensuring high-quality releases., • Act as a senior technical voice within the team, sharing knowledge, mentoring others where appropriate, and helping raise overall engineering standards. About You: • Sound experience as a Front-End Developer, including senior or lead roles within ecommerce, digital retail, or content-rich platforms., • Proven ability to lead or influence front-end architecture and technical decisions on large-scale websites., • Strong expertise in HTML5, CSS, and JavaScript, with deep knowledge of responsive design, performance optimisation, and accessibility best practices., • Experience designing and delivering A/B or MVT experiments, ideally using Dynamic Yield or similar tools., • Strong problem-solver with high attention to detail, balancing technical quality with delivery pace., • Experience with Salesforce Commerce Cloud and/or WordPress., • Familiarity with front-end frameworks and tooling (e.g. Handlebars.js, PHP, Bootstrap)., • Experience in luxury, fashion, or brand-led ecommerce environments. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: At Liberty, our beauty offer is rooted in discovery, craftsmanship, and thoughtful curation. Known for championing innovative brands alongside established names, we create a destination that feels both curated and commercial. We’re looking for a Beauty Buyer to shape and deliver a distinctive, high-performing assortment across skincare, fragrance, makeup, and bath & body. This is a pivotal role where creativity meets commerciality, balancing discovery with growth, and innovation with performance. You Will: • Curate a standout beauty assortment aligned to Liberty’s brand vision and customer., • Source and onboard a mix of established and emerging brands, with a focus on innovation and authenticity., • Build and manage strong brand partnerships, leading senior-level negotiations across pricing, exclusivity, and commercial terms., • Identify and secure exclusive launches and best-in-class brands., • Own category performance, including forecasting, OTB, margin, and trading decisions., • Analyse weekly and seasonal performance, identifying risks and opportunities., • Partner cross-functionally (Merchandising, Marketing, VM, Digital, Retail) to deliver best-in-class execution., • Lead range reviews, SKU optimisation, and seasonal buying strategies., • Drive impactful 360° campaigns, launches, and in-store experiences., • Stay ahead of trends, ensuring Liberty remains a market leader in luxury beauty., • Lead and develop the buying team, creating a clear path for progression. About You: • 4–8+ years’ experience in beauty buying (luxury, premium, or niche)., • Strong omnichannel experience (store + eCommerce)., • A sharp eye for product, brand, and storytelling., • Proven success in driving sales growth and margin improvement., • Confidence in senior-level negotiations and relationship management., • Deep understanding of beauty trends, ingredients, and consumer behaviour., • Experience across both heritage and indie/startup brands., • Strong knowledge of UK/EU cosmetics regulations and compliance., • Excellent analytical, organisational, and project management skills., • A collaborative mindset with the ability to influence across functions., • Leadership experience with a passion for developing teams. Why Join Liberty? You’ll play a key role in shaping one of the most iconic and innovative beauty destinations in the world, working at the intersection of creativity, commerce, and culture.

Visual Merchandising Manager The Brand: Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. Basic Information: Reporting to Head of Visual Merchandising Location Head Office Hours 3 days a week Job Purpose: The Visual Merchandising Manager role is essential to create and uphold Anya Hindmarch’s high level of visual presentation across our stores. We need a visionary lead with a strong understanding of visual merchandising and retail marketing as well as a passion for creating strong and memorable in store experiences. You will play a key part in the protection of the playful Anya Hindmarch aesthetic whilst ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail. Key Responsibilities: • Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets., • Work with each individual location's stock on hand, to adapt guidelines effectively and ensure product stories are both cohesive and commercial., • Assist with, and strive to lead, the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events., • Develop visually engaging VM displays that captivate customers and enhance the shopping experience., • Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are actioned and communicated effectively., • Work closely with the Head of Visual to continuously elevate the in-store client experience, bringing the brand vision to life and ensuring creative, aspirational product and window displays are aligned across the UK and ROW stores., • Collaboration with the Head of Visual in the creation of store windows across the UK and ROW., • Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising., • Responsible for implementing monthly VM floor refreshes across multi site locations within the UK with the support of the Head of VM and wider team., • Attend weekly trade meetings to discuss store performance and what actions can be made to capitalise on footfall, customer requests and consumer trends., • Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to determine the VM guidelines are accurate., • Create individual product styling deck to share with UK / ROW stores and concessions, implementing best practice across London locations which can be shared with all relevant partners for inspiration and creative direction., • Support the Head of Visual with any new store or concession openings and refurbishments within the company., • Support the Head of Visual with the creation of detailed plans for new store openings. Showing the full range plan, product placement, capacity and window displays., • Communicate VM updates effectively with Store Managers and wider Store teams to ensure key stakeholders are aligned and informed., • Update Head of Visual with VM requirements per store, including VM toolkit and styling supplies. Responsible for maintaining VM tools and communicating any VM maintenance requirements., • Support the Head of Visual with the coordination of VM related projects including seasonal activations, marketing events and UK/ROW brand pop ups., • Supplier management and budgeting for the department. About You: • 3+ Years in a managerial VM role within contemporary/luxury fashion, preferably in a multi site environment., • Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments., • Experience in producing Visual Merchandising guidelines., • Strong eye for detail with the ability to balance creative vision and commercial impact., • Confident communicator, experienced working with senior stakeholders and external partners., • Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons., • Must be able to travel to store locations within the UK and ROW where and when required., • Solid background in visual merchandising within luxury or premium retail, • Experience in concept development, 3D visualisation and production of window displays, • Proficient in Adobe Creative Suite, SketchUp, Microsoft Suite / CAD, • Experience in elevated and creative VM styling / window styling, • Excellent organisational and communication skills are required, as well as the ability to work cross functionally with both internal teams and external partners., • The ability to work in a fast paced environment / to work to tight deadlines effectively is essential., • Adaptability and problem solving skills., • Proficient in Microsoft Suite / Adobe Suite / CAD software Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Senior Planner – High-Profile West End Development An exciting opportunity has arisen for a Senior Planner to join a leading Tier 1 Main Contractor on a flagship mixed-use development in London’s West End. The Project You will be working on a high-value, prime mixed-use scheme in a prestigious central London location, delivering a combination of: • Luxury retail space across lower levels, • High-spec office accommodation above, • A technically complex multi-level basement, • Architecturally sensitive design within a constrained urban environment This project presents significant challenges including restricted logistics, phased construction, and intricate sequencing, making it ideal for a planner looking to work on a standout scheme. The Role As Senior Planner, you will take a key role in both project delivery and pre-construction, working closely with site, commercial, and design teams. Key responsibilities include: • Developing and managing detailed construction programmes, • Monitoring site progress and reporting against key milestones, • Leading planning strategy for complex construction elements, including basement works and structural sequencing, • Supporting logistics and programme optimisation in a constrained city-centre environment, • Producing tender programmes and contributing to client presentations, including 4D planning, • Identifying risks and implementing mitigation strategies About You • Proven experience as a Senior Planner or experienced Planner within a main contractor environment, • Strong track record delivering complex projects in London or similar urban settings, • Experience with basements, cut & carve, or high-end commercial schemes is advantageous, • Proficient in planning software such as Primavera P6 or Asta Powerproject, • Strong communication skills and ability to engage with project stakeholders Why Apply? • Opportunity to work on a landmark, technically challenging scheme, • Join a business with a strong pipeline and excellent financial stability, • Gain exposure to high-end commercial delivery and complex construction methodologies, • Be part of a collaborative and high-performing project team For a confidential discussion, please contact Francesca Cainelli at Fawkes & Reece via phone or LinkedIn.

Mode Search are partnering with a fast-growing luxury fashion business in their search for a Head of Logistics to establish and lead their global logistics function. This is a key leadership role responsible for building and scaling a best-in-class logistics operation across all channels. The successful candidate will drive operational excellence across warehousing, transportation, and international distribution, ensuring a seamless and customer-focused supply chain as the business continues to grow globally. The Role • Define and implement logistics strategies across wholesale, retail, and ecommerce channels, • Oversee global movement of raw materials and finished goods, ensuring efficiency and accuracy across the supply chain, • Manage third-party logistics partners (3PL), freight forwarders, and carriers, including contract negotiation and performance management, • Lead warehouse operations, including inventory positioning, space planning, and seasonal volume management, • Drive international shipping compliance, including customs, duties, and trade regulations, • Partner closely with Retail and Ecommerce teams to optimise fulfilment, replenishment, returns, and delivery experience, • Lead system optimisation and digital transformation across logistics (WMS, ERP), improving automation and scalability, • Implement reporting frameworks and dashboards to track performance, cost, and delivery metrics, • Manage critical path timelines across collections, ensuring speed-to-market and operational efficiency, • Oversee inventory health strategies in collaboration with Merchandising to maximise sell-through and minimise excess stock, • Support showroom logistics and sample tracking for campaigns and photoshoots, • Build and lead a high-performing logistics team, fostering a culture of ownership, accountability, and continuous improvement Requirements • 10+ years’ experience in Logistics or Supply Chain, with at least 5 years in a senior leadership role, • Background within fashion, luxury, or a similar product-led environment, • Strong experience across multi-channel distribution (wholesale, retail, ecommerce), • Deep understanding of global shipping, customs, duties, and trade compliance, • Proven experience managing 3PL providers and negotiating logistics contracts, • Strong systems knowledge (ERP, WMS) and ability to drive digital transformation, • Advanced analytical skills, with experience using BI tools and Excel to drive decisions, • Demonstrated experience building and scaling teams, • Strong commercial awareness and cross-functional collaboration skills, • Proactive, solutions-driven, and able to operate in a fast-paced environment

Our client is the UK arm of a well known, luxury consumer brands company. This omni-channel player is achieving double-digit growth fuelled by successive years of strong product innovation, radical transformation of its supply chain capabilities and significant investment in digital brand and marketing strategies. As the incumbent Head of FP&A begins their maternity leave; we are seeking a talented finance leader to take over the management and development of these strategic finance capabilities on a 6-9 months contract basis. Ably supported by an FP&A team (3 direct reports) you will lead the in-year forecasting and long-range financial planning calendar as well as supporting across all commercial and strategic investment decisions. Whilst you will already thrive when operating at Board level and partnering with CEO, CFO, COO as well as all Brand, Marketing and Sales Department Heads; you will also be hands-on and willing to get stuck into the detail alongside your team. This 6-9 months contract is definitely not a caretaker role. We are seeking an individual who will bring fresh perspectives and new ways of working combined with exceptional data analysis capabilities. Recent and deep experience gained in the Consumer Products/Retail/Luxury Retail / Fashion sectors is essential.

Italian-Speaking Paid Media Director 📍 London – 2 Days Per Week 💰 Salary: Up to £70,000 We’re working with a growing brand in the retail, eCommerce, and luxury space looking for an Italian-speaking Paid Media Director to lead performance marketing strategy across international markets. This role is ideal for a commercially driven Paid Media specialist with strong Paid Social and PPC experience, ideally within luxury, fashion, beauty, retail, or premium consumer brands. Responsibilities • Lead Paid Media strategy across Italian and international markets, • Drive online sales, customer acquisition, and revenue growth through performance marketing campaigns, • Manage Paid Social and PPC campaigns across Meta, Google, TikTok, YouTube, and other digital platforms, • Optimise campaign performance to maximise ROAS, conversions, and customer lifetime value, • Oversee campaign budgets, reporting, forecasting, and analytics, • Work closely with creative, brand, and eCommerce teams, • Manage and mentor junior team members where required Requirements • Fluent Italian and English language skills, • Strong Paid Social and PPC experience, • Proven track record driving eCommerce performance and online sales, • Experience within retail, luxury, fashion, beauty, or premium consumer brands, • Previous leadership or management experience, • Strong analytical and reporting skills What’s on Offer • Hybrid working – 2 days per week in London, • Salary up to £70K, • Opportunity to work with exciting luxury and eCommerce brands, • Fast-paced and collaborative environment

Senior Stock Controller - Central London Luxury Non-Apparel Department THE COMPANY • Global luxury brand with an established international presence and strong market reputation, • Renowned for its premium leather goods collections, handbags and accessories, • Known for exceptional craftsmanship, innovation, and an elevated client experience THE ROLE The Stock Controller plays a critical role in ensuring the accuracy, organisation, and integrity of all stock operations. You will act as the link between the shop floor, stockroom, and reports to the head office team and operations manager, ensuring seamless inventory management in a fast-paced luxury retail environment. KEY RESPONSIBILITIES • Maintain accurate stock levels at all times, ensuring alignment between physical stock and system records, • Plan, coordinate, and execute daily, weekly, and monthly cycle counts and full inventories, • Investigate and resolve discrepancies, implementing corrective actions where necessary, • Oversee all inbound and outbound stock movements, including deliveries, transfers, and returns, • Ensure timely and accurate processing of deliveries from the warehouse, including quality and quantity checks, • Maintain a highly organised stockroom, ensuring products are stored safely, efficiently, and in line with brand standards, • Support the sales team by ensuring product availability and timely replenishment to the shop floor, • Prepare and manage all shipping, customs, and VAT documentation in compliance with company and legal requirements, • Liaise closely with finance teams, and store manager regarding inventory reporting, consignment stock, and stock valuation, • Produce regular stock reports and analysis to support business decisions, • Ensure compliance with company policies, audit requirements, and loss prevention procedures, • Support team members on stock processes and best practices PERSONAL PROFILE • Highly detail-oriented with a strong commitment to accuracy and operational excellence, • Proactive, organised, and able to manage multiple priorities effectively, • Demonstrates initiative and a problem-solving mindset with a hands-on approach, • Strong communication skills, both verbal and written, with the ability to liaise across all levels, • Experience working with stock management systems and Microsoft Excel, • Previous experience in luxury retail or a high-volume stock control role is highly desirable, • A team player with the ability to also work independently and take ownership of responsibilities THE PACKAGE • Basic salary up to £35,000 per annum, • Performance-related bonus, • Opportunities for career progression within a global luxury brand, • Staff discounts and additional company benefits 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high caliber candidates with Fashion, Beauty, and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: At Liberty, we believe Home is more than a category. It’s an expression of lifestyle, creativity, and brand identity. We are looking for a commercially driven, strategic professional to lead and grow our multi-category Home business, spanning textiles, tableware, kitchen, and gifting. This is a unique hybrid role combining Category Brand Management and Business Development, where you’ll shape strategy, drive execution, and expand our global presence through partnerships and licensing. You’ll turn insights into action, anticipate customer needs, and ensure collections launch seamlessly while driving growth of the Liberty brand worldwide. What You'll Be Doing: Product Strategy & Execution: • Define and deliver the commercial strategy for Home, including pricing, assortment, and launches, • Partner across product, marketing, and sales to drive performance, • Collaborate with Design and Product Development to shape seasonal assortments, • Own the critical path from concept to launch, ensuring on-time, in-full delivery, • Develop commercial briefs and product messaging, • Support global rollouts with tools, insights, and product knowledge, • Lead product presentations and seasonal training, • Drive process improvements and team collaboration, • Support the development of global partnerships and licensing opportunities within Home and hospitality, • Contribute to strategic analysis and board-level recommendations, • Collaborate with partners on marketing campaigns and activations to maximise revenue About You: • 5 years’ experience in merchandising or category management, • Experience in luxury home textiles and/or home accessories, • Strong commercial mindset with the ability to translate insights into action, • Proven project management and cross-functional coordination skills, • Proactive, solutions-focused thinker with strong attention to detail, • Excellent communication and collaboration skills, • Genuine passion for product and customer experience If you have an eye for luxury textiles and the commercial wit to scale an icon, we invite you to become part of our story. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Position: Concession Supervisor Location: London, Harvey Nichols Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the General Manager, the Concession Supervisor will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

German-Speaking E-commerce Trading Executive (DACH) - Luxury Jewellery Location: London (Hybrid – 3 days in office, 2 days WFH) Language: Fluent German & English About Diamonds Factory Diamonds Factory is part of Neve Jewels Group, a UK-based digital-first luxury jewellery company redefining modern luxury. With over 15 years in the industry, we craft made-to-order jewellery that celebrates life’s milestones — ethically, sustainably, and beautifully. We’re fast-growing, innovative, and proud to deliver a premium experience to customers around the globe. About the Role We’re looking for a German-speaking E-commerce Executive to manage and grow our German websites. Reporting to the Global E-commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience. How you'll contribute: • Manage the day-to-day operations of the German e-commerce site, including promotions, product listings, SEO, and translations., • Support trading plans to improve revenue and conversion across the DACH region., • Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights., • Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment., • Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market., • Identify and implement UX and checkout improvements to enhance the customer journey., • Benchmark competitor activity to uncover growth opportunities., • Collaborate with customer service to ensure a seamless experience for German-speaking customers. What we're looking for : • Fluent in German and English (written and spoken)., • Experience in e-commerce trading or digital marketing, ideally within luxury, fashion, or retail., • Understanding of German online consumer behaviour and market trends., • Proficient with CMS/e-commerce platforms (Shopify, Magento, or similar) and Google Analytics., • Knowledge of SEO and digital marketing principles., • Analytical, detail-oriented, and highly organised., • Excellent communicator who enjoys collaborating across teams., • Must have the right to work in the UK – unfortunately, we are unable to provide visa sponsorship. Why You’ll Love Working Here • Hybrid working: 3 days in Hatton Garden office, 2 days WFH, • Flexible start/end times, • 25 days annual leave + bank holidays, plus your birthday off, • Private healthcare via Vitality and wellness benefits, • Perkbox access for discounts, rewards, and well-being, • Work in a fast-growing, innovative luxury brand where your ideas matter, • Enhanced maternity and paternity leave entitlements Next steps If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going. Please bear with us, we do receive a large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted. We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply. Our Commitment to Diversity & Inclusion At Diamonds Factory, we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown. Discover more about life at Diamonds Factory by following our LinkedIn page and social media channels.

Associate – Consumer Location: London, United Kingdom About the Role A leading global leadership advisory and executive search firm is seeking a high-performing Research Associate to join its Consumer Practice in London. This role sits at the heart of the executive search and leadership advisory process, partnering closely with senior consultants to identify, assess, and engage exceptional leadership talent across the consumer ecosystem. The successful candidate will contribute to high-impact mandates spanning sectors such as Consumer Goods, Retail, Luxury, E-commerce, Food & Beverage, Hospitality, and broader consumer services. The position offers strong exposure to C-suite search work, strategic market mapping, and leadership advisory assignments for leading international organisations. Key Responsibilities • Execute comprehensive market and company research to support executive search and leadership advisory projects, • Identify and evaluate senior executives and leadership talent across consumer industries, • Develop industry intelligence, competitor analyses, and talent landscape mapping, • Prepare client-ready materials including candidate profiles, market insights, and search progress updates, • Conduct candidate outreach and preliminary assessment conversations, • Maintain and strengthen relationships with executives, industry sources, and internal stakeholders, • Collaborate closely with consultants and wider research teams across international offices, • Monitor trends shaping the consumer sector, including digital transformation, sustainability, omnichannel retail, and evolving consumer behaviours Candidate Profile • Bachelor’s degree or equivalent academic achievement required; postgraduate qualification advantageous, • Prior experience in executive search, strategy consulting, market intelligence, corporate research, or consumer industry analysis preferred, • Strong interest in consumer markets and leadership dynamics, • Excellent analytical and problem-solving capabilities, • Highly polished written and verbal communication skills, • Ability to synthesise complex information into concise, commercially relevant insights, • Strong stakeholder management and interpersonal skills, • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment, • Demonstrates discretion, professionalism, and sound judgement Preferred Experience Exposure to one or more of the following sectors would be advantageous: • FMCG / Consumer Packaged Goods, • Retail and E-commerce, • Luxury and Fashion, • Food & Beverage, • Consumer Health and Wellness, • Hospitality and Leisure What the Firm Offers • Exposure to senior global business leaders and transformative leadership mandates, • A collaborative, international, and intellectually rigorous environment, • Structured professional development and mentorship, • Opportunity to build deep sector expertise within the Consumer Practice, • Competitive compensation and benefits package Ideal Candidate Attributes • Curious and intellectually driven, • Commercially aware with strong business acumen, • Collaborative and team-oriented, • Resilient, adaptable, and proactive, • Passionate about leadership and talent identification

LONDON CLIENT ADVISORS LUXURY FRAGRANCE BRAND DEPARTMENT STORE LOCATION SALARY: £30,000 TO £35,000 per year depending on experience plus company benefits 360 Talent London is partnering with a prestigious luxury fragrance house within a leading London department store to strengthen the team in a concession environment. We are looking for experienced Client Advisors with a strong background in luxury retail, who are confident in delivering an elevated and personalised client experience across fragrance and lifestyle categories. The ideal candidate will bring excellent clienteling skills, a natural ability to build long term relationships, and a strong passion for storytelling, fragrance consultation, and premium service. Key requirements • Strong experience within luxury retail environments and currently working in a department store., • Proven ability in clienteling and relationship building, • Confident delivering a personalised and elevated fragrance consultation, • Passion for luxury fragrance and lifestyle products, • Strong team spirit and ability to contribute to a high performing concession environment If this sounds like you, send your CV to Applicants must speak fluent English and have the right to work in the UK 360 Talent London is a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with fashion, beauty, lifestyle and art brands across global markets

Are you a driven and experienced Buyer with a passion for beauty and fragrance, looking for an opportunity to truly shape a market-leading Fragrance offering? If so, this could be the perfect role for you. We offer hybrid working between your home and our offices on Wigmore Street, Central London, providing a collaborative and innovative working space. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (Typically every Thursday and Friday working from home). About the Role We’re looking for an experienced Buyer to lead the strategy and execution of Fenwick’s Fragrance category across all stores and online. This role is central to driving sales, profitability and market share, delivering a curated assortment of established and emerging fragrance brands that reflects the Fenwick brand while meeting the needs of our customers. You’ll own the end-to-end buying process, from range planning and supplier negotiations through to trading, product launches and seasonal strategies. With a strong commercial eye, you’ll identify emerging fragrance trends, source new and distinctive brands, optimise margins and stock performance, and build trusted, long-term partnerships with key suppliers. Using a combination of data-led insight and market intuition, you’ll analyse performance and identify opportunities for growth across the fragrance category. Working closely with Retail, Digital, Marketing and support teams, you’ll help shape a customer-first fragrance offer that inspires customers and drives engagement both in-store and online. This role suits a buyer with fragrance or beauty experience, strong influencing skills and a passion for brand storytelling and delivering exceptional customer experiences. What we are looking for in a candidate... • 3+ years’ experience in Fragrance or Beauty Buying, • A sharp eye for product and emerging fragrance trends, • Proven commercial acumen and negotiation expertise, • Strong supplier relationships and the confidence to influence at all levels, • A data-driven yet intuitive approach to decision-making, • Experience in developing product strategies and building business cases, • The ability to thrive in a fast-paced, collaborative environment, • A passion for innovation, brand storytelling and customer experience About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!