Luxury retail jobs in United Kingdom - Page 4

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Head of CRM will lead the development and execution of our global customer lifecycle strategy. This is a commercially critical role focused on maximising customer lifetime value, repeat purchase, retention, loyalty and advocacy. The successful candidate will bring strategic rigour to our CRM function, using segmentation, automation, predictive analytics, and insights to deliver meaningful growth. The role will report into our Chief Growth Officer and will work closely with our ecommerce, customer service and brand marketing teams. Please note: This is a full-time, permanent position based in either Edinburgh or London. We are currently operating a hybrid working approach with a minimum of 3 fixed days required each week working from our beautiful Townhouse in Edinburgh City Centre or London City Centre office. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Customer Retention & Repeat Purchase Strategy • Own and implement a best-in-class customer retention strategy, driving improvements in second- and third-purchase conversion rates, frequency and lifetime value., • Define lifecycle stages and build on our existing behavioural comms flows across the full customer journey, from post-purchase nurture and upsell, to winback and re-engagement., • Map and optimise all touchpoints to minimise drop-off and maximise value including transactional comms, educational content and product care, and reorder nudges., • Use Klaviyo’s predictive analytics to proactively intervene and prioritise high-value or at-risk customers Segmentation & Automation • Develop a robust segmentation framework using behavioural, transactional, demographic and predictive data to enable a move away from broadcast comms to personalised, high relevance messaging., • Conduct cohort analysis by acquisition source, product, or timeframe to identify lifecycle patterns and refine campaigns., • Lead a structured programme of A/B testing across flows and campaigns to incrementally improve performance., • Optimise existing and new automated flows, differentiating journeys by region, product type, or previous actions., • Use Shopify and Polar Analytics data to power dynamic content and journeys. Campaign Strategy & Execution • Guide and elevate the CRM Campaigns Manager’s output, moving from broad segmentation to a refined, insight-led approach., • Set performance benchmarks (open, click, CVR, revenue per send) and drive continual improvement through reporting, feedback and test plans. Loyalty, Advocacy & Community Building • Own the strategic roadmap for our Insiders loyalty reward programme, • Analyse rewards take up and gather insights into what Insiders most value from the programme in order to optimise the offer, • Partner with the Creative, Content and Social teams to surface customer stories and advocacy moments in brand channels. Measurement, Reporting & Data capture • Refine the CRM reporting framework, tracking performance across retention, repurchase, CLV, engagement and revenue., • Build comprehensive dashboards to monitor and communicate performance, and share actionable insights with cross-functional teams., • Lead a structured programme of A/B testing to optimise first party data capture across all channels., • Ensure data capture methodology is clean and compliant at every stage of the customer journey. What We Offer • The chance to shape and influence the growth of a truly unique luxury brand on a remarkable growth trajectory., • A dynamic, entrepreneurial, and supportive working environment., • Competitive salary and performance-related incentives., • Opportunities for personal and professional growth in a high-impact, high-visibility role. About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • 5+ years in a senior CRM, lifecycle marketing or customer retention role in a fast-growth DTC luxury or premium brand context, • A strategic, data-driven marketer who can define long-term CRM vision and deliver day-to-day execution. You’re as comfortable building and testing flows as you are presenting customer strategy to senior stakeholders., • Analytical mindset with strong command of data interpretation, cohort analysis, and performance optimisation., • Demonstrable experience building segmented customer journeys that drive measurable CLV uplift., • Expert-level knowledge of Klaviyo, Shopify, and ideally Yotpo, • Strong grasp of luxury brand standards, able to balance data and performance with tone, elegance and brand voice., • Passion for customer experience, storytelling and long-term brand building. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Mode Search is partnering with a globally recognised beauty and luxury brand to appoint a Compensation & Benefits Manager for its UK & Ireland headquarters in London. This is a pivotal opportunity to shape and elevate the reward and benefits strategy for a dynamic organisation of approximately 400 employees across both Retail and Corporate functions. The role sits at the heart of the HR leadership team and plays a critical part in ensuring a competitive, compliant and employee-focused reward framework. We are seeking a highly analytical and commercially minded reward specialist with strong expertise in compensation, benefits and payroll operations. The successful candidate will combine technical excellence with strategic thinking, ensuring robust governance while enhancing the overall employee experience. This role offers the opportunity to directly influence how the organisation attracts, retains and rewards talent, while partnering closely with HR, Finance and external providers to deliver best-in-class reward programmes. The Role • Oversee payroll operations across Retail and Corporate populations, ensuring accuracy, timeliness and full compliance, • Design, implement and evolve compensation frameworks, including bonus schemes, incentives and salary structures, • Lead the management of employee benefits programmes, including pensions, healthcare and life assurance, • Manage annual salary review and bonus cycles, including modelling, budgeting and reporting, • Conduct benchmarking, job evaluation and market analysis to ensure internal equity and external competitiveness, • Analyse compensation, turnover and workforce data to identify trends, risks and opportunities, • Ensure full compliance with UK employment law, HMRC requirements and equal pay reporting obligations, • Partner with Finance, HR and external providers to optimise reward strategy and governance, • Produce dashboards and insights to support strategic decision-making at leadership level Requirements • Proven experience in Compensation & Benefits, Reward or Total Rewards roles within a complex organisation, • Strong expertise in payroll management and benefits administration, • Experience using benchmarking tools such as Mercer or Willis Towers Watson, • Advanced Excel skills and strong HRIS systems knowledge, • Solid understanding of UK employment law, HMRC regulations and compliance frameworks, • Experience designing and managing reward structures (bonus schemes, LTIPs, pensions, incentives), • Strong analytical capability with the ability to translate data into insight and recommendations, • Confident stakeholder manager, comfortable working with HR, Finance and senior leadership, • Strong commercial acumen with a detail-oriented and governance-driven mindset, • Passion for creating competitive, fair and engaging reward strategies

Luxury Beauty Therapist – Luxury Beauty Concession | Central London A globally renowned luxury beauty and skincare house is seeking an experienced, polished, and service-driven Beauty Therapist to join their concession within one of London’s most iconic department stores. This is an exceptional opportunity for someone who is passionate about high-performance skincare, holistic beauty rituals, and creating elevated, personalised client experiences. What You’ll Do: • Deliver exceptional one-to-one skincare consultations rooted in expertise, care, and product knowledge, • Build meaningful relationships with clients, focusing on long-term loyalty and tailored routines, • Take ownership of your counter targets, driving sales through education, service, and storytelling, • Maintain immaculate counter standards, hygiene, and merchandising, • Support the wider beauty floor team with events, activations, and high-profile brand moments, • Stay up to date with skincare innovation, ingredient knowledge, and product launches, • Provide a luxury, sensory customer experience from start to finish, • Deliver services in private treatment rooms and on counter. What We’re Looking For: • Strong experience in premium or luxury skincare or beauty, • Warm, polished communication and an instinct for high-touch service, • Passion for skincare science, wellness, and product education, • Confident in delivering personalised consultations and building loyal client relationships, • Someone proactive, composed, and able to thrive in a fast-paced, high-footfall environment, • A team player with strong standards, excellent presentation, and a genuine love for beauty, • NVQ qualifications in skincare desirable This is a shopfloor based retail role which involves selling and service. Please only apply fi you are comfortable in a retail environment. Apply now or get in touch for a confidential conversation.

International Spa Trainer (12 Months contract) Luxury Skincare Brand | UK & EMEA Salary: Up to £45,000 + travel expenses London-based | Extensive International Travel We are recruiting on behalf of a globally recognised luxury skincare brand with an iconic range of professional and retail products. This is a rare opportunity to join the brand as an International Spa Trainer, supporting prestigious spa partners across the UK and EMEA. This role is ideal for an experienced trainer who thrives in an international environment and is comfortable spending extended periods away from home while travelling to some of the world’s most exclusive resorts and destination spas. The Role As International Spa Trainer, you will be responsible for delivering inspiring, high‑quality education on both treatments and retail to spa teams across multiple territories. You will act as a brand ambassador, ensuring consistent standards and exceptional product knowledge throughout the region. Key responsibilities include: • Delivering face‑to‑face training to individuals and cohorts of learners, • Facilitating new partner openings, refresher training, and advanced workshops, • Supporting retail performance through product knowledge and consultative sales training, • Maintaining training standards aligned with brand protocols and luxury positioning, • Representing the brand professionally at international spa locations and events About You We are seeking a confident, polished professional with a strong background in luxury spas and education. You will have: • Proven experience in a dedicated skincare training role (essential), • Experience delivering training to both individuals and groups, • Level 3 Beauty Therapy qualification or equivalent, • A background in premium or luxury spa environments, • Strong retail experience within a luxury skincare or spa brand, • Excellent presentation, communication, and interpersonal skills You must also: • Be highly flexible and comfortable with significant international travel, • Enjoy being away from home for extended periods, • Be London‑based (or able to regularly access London) What’s on Offer • Salary up to £45,000, • Opportunity to work with a prestige, globally respected skincare brand, • Extensive international travel across UK & EMEA, • Exposure to some of the most exclusive spas and resorts worldwide, • A dynamic, fast‑paced role with genuine global scope If you are an experienced spa educator with a passion for luxury skincare, travel, and inspiring others, we would love to hear from you. Apply now to be considered for this exceptional international opportunity.

Mode Search is partnering with a globally recognised beauty and luxury brand to appoint a Compensation & Benefits Manager for its UK & Ireland headquarters in London. This is a pivotal opportunity to shape and elevate the reward and benefits strategy for a dynamic organisation of approximately 400 employees across both Retail and Corporate functions. The role sits at the heart of the HR leadership team and plays a critical part in ensuring a competitive, compliant and employee-focused reward framework. We are seeking a highly analytical and commercially minded reward specialist with strong expertise in compensation, benefits and payroll operations. The successful candidate will combine technical excellence with strategic thinking, ensuring robust governance while enhancing the overall employee experience. This role offers the opportunity to directly influence how the organisation attracts, retains and rewards talent, while partnering closely with HR, Finance and external providers to deliver best-in-class reward programmes. The Role • Oversee payroll operations across Retail and Corporate populations, ensuring accuracy, timeliness and full compliance, • Design, implement and evolve compensation frameworks, including bonus schemes, incentives and salary structures, • Lead the management of employee benefits programmes, including pensions, healthcare and life assurance, • Manage annual salary review and bonus cycles, including modelling, budgeting and reporting, • Conduct benchmarking, job evaluation and market analysis to ensure internal equity and external competitiveness, • Analyse compensation, turnover and workforce data to identify trends, risks and opportunities, • Ensure full compliance with UK employment law, HMRC requirements and equal pay reporting obligations, • Partner with Finance, HR and external providers to optimise reward strategy and governance, • Produce dashboards and insights to support strategic decision-making at leadership level Requirements • Proven experience in Compensation & Benefits, Reward or Total Rewards roles within a complex organisation, • Strong expertise in payroll management and benefits administration, • Experience using benchmarking tools such as Mercer or Willis Towers Watson, • Advanced Excel skills and strong HRIS systems knowledge, • Solid understanding of UK employment law, HMRC regulations and compliance frameworks, • Experience designing and managing reward structures (bonus schemes, LTIPs, pensions, incentives), • Strong analytical capability with the ability to translate data into insight and recommendations, • Confident stakeholder manager, comfortable working with HR, Finance and senior leadership, • Strong commercial acumen with a detail-oriented and governance-driven mindset, • Passion for creating competitive, fair and engaging reward strategies

Job Title: Stock Controller/Operations Coordinator (Full-Time, Permanent) Location: London – On-site Soho Store and approx 15% in office Start Date: Immediate Salary: Competitive, based on experience Reports to: Senior Merchandiser and Store Manager To Apply: Please send your CV and a brief cover letter to with the Subject: [your name] - Stock Controller/Operations Coordinator About MACHINE-A: MACHINE-A is a leading multi-brand fashion boutique known for curating cutting-edge contemporary and luxury designers. With a flagship boutique and office in Soho, and a growing global online presence, we are at the forefront of progressive fashion retail. As the business continues to grow, we are seeking an organised, detail-oriented and experienced Stock Controller/Operations Coordinator to support and manage our inventory. Role Summary: We are looking for an experienced Stock Controller/Operations Coordinator with at least three years of stock management experience, preferably gained in the Premium and Luxury Retail sector. The ideal candidate is proactive, highly organised, and fluent in English (knowledge of Italian is a plus). They should have a strong grasp of inventory and operations within fast-paced, multi-brand retail environments and possess excellent communication skills for effective coordination with vendors, clients, and internal teams. Advanced Excel skills—including proficiency in pivot tables, VLOOKUP, and basic formulas—are essential. The candidate should be results-driven and able to meet deadlines. As Stock Controller/Operations Coordinator, your duties will include, but are not limited to: ● Accurately processing deliveries, QC checks, returns, transfers, and special movements (light ecom packing, domestic and international shipments) using correct systems in accordance with company procedures. ● Accurately managing and maintaining stock levels across all locations, including planning, conducting, and completing regular monthly cycle counts, and end-of-year stock counts and reconciliations. ● Maintenance and management of stock in stock rooms and storage places, ensuring products are tidy, correctly labelled, and stored away. ● Maintaining accurate and up-to-date inventory records using (Lightspeed and Excel) internal systems and tools. ● Meticulous data entry / formatting of order confirmations. Adherance to deadlines. ● Liaising with suppliers, couriers, and internal departments to coordinate inbound and outbound stock movements. ● Identifying and investigating stock discrepancies or variances weekly, and implementing corrective actions ● Contribute to loss prevention by ensuring secure and compliant stock handling, in line with health and safety policies. ● Preparing inventory and sales reports under the support of the Merchandiser ● Collaborating with sales, e-commerce, merchandising, and finance teams to ensure accurate stock availability and timely replenishment. ● Assist in special projects and events (VIP events and appointments, brand and special collection launches, etc.) ● Carrying out other reasonable duties or ad hoc tasks as required to support the wider operations of the business. This role involves managing stock, supplies, and materials, and is physically demanding at times. Physical tasks associated with this position include: ● Climbing ladders ● Lifting items up to 25kg without assistance ● Engaging in activities such as bending, twisting, reaching, pushing, pulling, and repetitive movements ● Transporting large volumes of stock and equipment Requirements: • Minimum 3 years of stock management and systems experience, in fashion retail, • Intermediate Excel skills, • Experience in a multi-brand retail environment or large volume brand, • Strong attention to detail and excellent organisational and communication skills, • Able to work independently and problem solve, and knows when to ask for support Reliable and Dependable: Proven ability to manage essential duties consistently, with strong attendance and reliability. High Attention to Detail: Exceptional precision in data entry and inventory auditing. Proactive & Takes Initiative: A forward-thinking mindset with the ability to identify problems and implement solutions without waiting for instruction. Ownership Mentality: Ability to take complete responsibility for the stock function and outcomes, treating the inventory as your own.

✨ Customer Service Coordinator (Part-Time) Luxury Womenswear Brand | West London (Hybrid) c.30 hours per week Robert Half is partnering with a fast-growing luxury women’s fashion brand based in West London, known for its beautifully crafted products, highly engaged customer base and exceptional standards of service. As the brand continues to scale internationally, they are looking to hire a Customer Service Coordinator to take ownership of day-to-day customer enquiries and help deliver a premium, thoughtful experience at every touchpoint. This is a newly created role and a genuinely important hire for the business. 👗 The Role Reporting into the E-commerce Manager, you’ll be the main point of contact for customers, managing enquiries from first question through to post-purchase support. The focus is on quality over volume – considered responses, strong judgement and a calm, solutions-led approach. This role is part-time (30 hours per week) with flexibility on how those hours are worked, making it ideal for someone juggling school drop-offs / pick-ups or looking for balance, while still being deeply involved in a growing brand. There is clear scope for the role to grow as the business scales, with potential to become full-time in the future. 🧵 What You’ll Be Doing • Managing all customer enquiries via a shared customer service email inbox, • Responding to a wide range of queries including orders, sizing, delivery, returns, exchanges, refunds and product information, • Providing confident, thoughtful advice in line with a luxury womenswear brand, • Maintaining a 24-hour response-time SLA across a global customer base, • Handling complex issues (late deliveries, lost parcels, faulty items) with empathy, professionalism and firmness, • Ensuring all communication reflects the brand’s specific tone and high service standards, • Processing returns and exchanges and resolving issues end-to-end, • Liaising with the warehouse, couriers and external partners to investigate and resolve fulfilment issues, • Supporting Made-to-Order requests with the product team, • Taking increasing ownership of returns and faulty stock as processes become more streamlined, • Working closely with e-commerce, retail, wholesale and operations teams, • Making outbound phone calls where required to resolve customer or partner queries, • Contributing to process improvements, including the use of AI tools and templates to reduce repeat enquiries 🌟 About You Must Haves: • Previous experience in customer service, ideally within fashion, retail or e-commerce, • Exceptionally strong written and verbal communication skills, • A calm, solutions-focused mindset and strong problem-solving ability, • High attention to detail and comfort dealing with orders, payments and customer data, • The confidence to be fair but firm when needed, • Experience within luxury or premium womenswear, • Exposure to Shopify, SWAP, Global-e or similar platforms, • Understanding of e-commerce fulfilment and warehouse processes, • Experience using Google Workspace Most importantly, you’ll be someone who cares deeply about the customer experience, takes pride in their work and is excited to be part of a growing brand journey. 🏡 The Setup • Hours: c.30 hours per week (with potential to increase), • Location: West London – Latimer Road, • Working pattern: Hybrid, 1 day per week on-site, • Flexibility: Hours can be worked flexibly 🚀 Benefits • 25 days annual leave (pro rata), • Clothing allowance – 2 dresses per season (value of £1,200), • Supportive, flexible and social working culture 💛 The Culture • Ambitious and close-knit team, • High standards with high support, • Social, collaborative and hard-working, • Successes genuinely celebrated 🗓 Interview Process • Stage 1: 30-minute interview with senior operational lead, • Stage 2: In-person interview including a short practical task

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Role Overview: We’re looking for a Senior Front-End Developer to join Liberty’s Digital team, playing a key role in the ongoing development and evolution of our digital platforms. You will take ownership of the in house front-end implementation across LibertyLondon.com, the Fabrics site, and supporting digital touchpoints such as email and experimentation platforms. You will help shape high-quality, performant, and accessible user experiences that reflect Liberty’s brand and drive commercial outcomes. While the primary focus is web-based, future initiatives may include native or hybrid app experiences, so experience working across multiple platforms — or contributing to app-adjacent front-end architecture — would be beneficial. Key Responsibilities: • Lead front-end development across LibertyLondon.com (Salesforce Commerce Cloud) and the Fabrics site (WordPress), ensuring high standards of quality, performance, and maintainability., • Translate design systems, wireframes, and high-fidelity designs into robust, scalable, and accessible front-end solutions., • Own and influence front-end architectural decisions, balancing long-term maintainability with delivery needs., • Partner with Product and Design to shape technical approaches early in the discovery and planning process., • Design, build, and deploy MVT and A/B complex experiments using Dynamic Yield, collaborating with analytics and optimisation teams to improve conversion and usability., • Support HTML email development, ensuring consistency, accessibility, and responsiveness across clients and devices., • Champion front-end best practices, including performance optimisation, accessibility standards, and cross-browser compatibility., • Conduct thorough QA and code reviews, identifying issues early and ensuring high-quality releases., • Act as a senior technical voice within the team, sharing knowledge, mentoring others where appropriate, and helping raise overall engineering standards. About You: • Sound experience as a Front-End Developer, including senior or lead roles within ecommerce, digital retail, or content-rich platforms., • Proven ability to lead or influence front-end architecture and technical decisions on large-scale websites., • Strong expertise in HTML5, CSS, and JavaScript, with deep knowledge of responsive design, performance optimisation, and accessibility best practices., • Experience designing and delivering A/B or MVT experiments, ideally using Dynamic Yield or similar tools., • Strong problem-solver with high attention to detail, balancing technical quality with delivery pace., • Experience with Salesforce Commerce Cloud and/or WordPress., • Familiarity with front-end frameworks and tooling (e.g. Handlebars.js, PHP, Bootstrap)., • Experience in luxury, fashion, or brand-led ecommerce environments. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Job title: Buyer - Accessories, EMEA Location: London, UK Reporting to: GMM, EMEA Who You Are: As the Buyer, you will support the GMM in delivering the end-to-end Seasonal Buying process and define the Continuity strategy for EMEA Full Price Retail and Ecommerce Channels for all Accessories categories (Bags, Small Leather Goods, Jewellery, Fragrance and Soft Accessories) in line with the Company product strategy and Financial targets. What You’ll Do: • Under the guidance of the GMM, select the seasonal product range for EMEA Retail and Ecommerce channels and optimize the product assortment for the EMEA stores, operating in line with the core assortment targets and seasonal OTB., • You will build the seasonal stock packages and place the buy quantities at a style and store level in line with the store OTB targets and seasonal range plan set by the Senior Merchandise Planner., • You will present the seasonal product selection and buy strategy to the Retail Teams and conduct In-season product training to enhance the product knowledge of the retail teams ahead of each seasonal launch., • Drive the continuity product strategy and store continuity mapping for all Accessory categories and manage the monthly reorder process and forecasting sales and stock in the ‘Key Item Planner’ for all Accessories categories, • Produce weekly/monthly and ad hoc product performance and sell through analysis, presenting key findings to the business stakeholders., • Prepare the pre-buy seasonal analysis to present key lessons learnt to the GMM/EMEA President ahead of each seasonal buying campaign., • Partner closely with the Area Managers and Retail Stores to ensure regular market visits are conducted to become an expert in the product needs for each store in the EMEA region. Optimizing the product assortment and realigning in-season sales and stock imbalances., • Determine the seasonal product needs of the region and present the requirements to Global Buying and Central Merchandising teams to ensure the product development and capsule needs for the season ahead are met., • Work closely with the Middle East Buying Team to ensure synergy in the seasonal buy and regularly review stock share opportunities to optimize stock across the region., • Oversee the replenishment and consolidation processes to meet the inventory cover and seasonal Sell Through targets., • Determine the product assortment for individual store events /VM/marketing needs and for new store openings in line with the stock opening plan set by the GMM/Senior Planner., • Manage and develop strong relationships with key stakeholders, collaborating with corporate partners from Visual Merchandising, Marketing, Global Merchandising, Logistics and Online Partnership Teams to ensure product synergy across all departments. You’ll Need to Have: • 3+ years of experience in Buying and/or Retail Merchandising across European Markets, • University Graduate or equivalent level experience, • A keen eye for product and experience in Assortment Building, • Strong knowledge of the current luxury sector Accessory trends, • Experience increasing sales turnover and maximising gross profit, • Excellent organisational skills and the ability to work within tight deadlines, • Highly developed and proven analytical skills, • Fluency in English, • Advanced level Excel and Microsoft Office We’d Love to See: • Fluency in Italian, French or Spanish Our values - creative, open, and courageous Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Home department, working within our Seasonal Home space. This dynamic area celebrates key moments throughout the year, from Christmas collections and curated new edits, bringing together a unique mix of both UK brands and iconic designer classics. Remaining as ever, ‘the chosen resort of the artistic shopper’, this space is at the heart of creativity and discovery. Candidates should demonstrate excellent product knowledge across our seasonal home collections. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established home, lifestyle and gifting brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for interiors and homeware to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: At Liberty, we believe Home is more than a category. It’s an expression of lifestyle, creativity, and brand identity. We are looking for a commercially driven, strategic professional to lead and grow our multi-category Home business, spanning textiles, tableware, kitchen, and gifting. This is a unique hybrid role combining Category Brand Management and Business Development, where you’ll shape strategy, drive execution, and expand our global presence through partnerships and licensing. You’ll turn insights into action, anticipate customer needs, and ensure collections launch seamlessly while driving growth of the Liberty brand worldwide. What You'll Be Doing: Product Strategy & Execution: • Define and deliver the commercial strategy for Home, including pricing, assortment, and launches, • Partner across product, marketing, and sales to drive performance, • Collaborate with Design and Product Development to shape seasonal assortments, • Own the critical path from concept to launch, ensuring on-time, in-full delivery, • Develop commercial briefs and product messaging, • Support global rollouts with tools, insights, and product knowledge, • Lead product presentations and seasonal training, • Drive process improvements and team collaboration, • Support the development of global partnerships and licensing opportunities within Home and hospitality, • Contribute to strategic analysis and board-level recommendations, • Collaborate with partners on marketing campaigns and activations to maximise revenue About You: • 5 years’ experience in merchandising or category management, • Experience in luxury home textiles and/or home accessories, • Strong commercial mindset with the ability to translate insights into action, • Proven project management and cross-functional coordination skills, • Proactive, solutions-focused thinker with strong attention to detail, • Excellent communication and collaboration skills, • Genuine passion for product and customer experience If you have an eye for luxury textiles and the commercial wit to scale an icon, we invite you to become part of our story. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Temporary Customer Service (Retail Head Office) – Agency Role Location: South East London (Four days based in the office one from home) Duration: 26th of May start – End of August (No notice period or pre-booked holidays permitted) Pay: Hourly rate, paid weekly via PAYE (agency payroll) Hours: 37.5 hours per week, 5 out of 7 days, shifts between 7:30am – 9:30pm on rotation We are recruiting on behalf of a luxury retailer for customer care consultants to support peak trading across the summer period. This is an exciting opportunity to work within a fast-paced, fashion-focused environment, delivering exceptional service to a high-end international customer base. This role will be four days a week in the South East London with one day from home. There will also be weekend shifts scheduled in, once every three weeks. The Role You will be responsible for delivering a premium customer experience while supporting order processing, returns, and sales through multiple communication channels. You will act as a brand ambassador, combining customer service excellence with commercial awareness. Key Responsibilities: • Process outbound orders and customer returns accurately, • Deliver outstanding customer service across all interactions using various software, • Build strong product knowledge to confidently advise customers on purchases, • Identify opportunities to up-sell and cross-sell products to meet performance targets, • Meet and exceed individual and team KPIs (quality, productivity, and sales), • Liaise with internal departments to resolve customer queries efficiently, • Proactively identify and resolve issues that may impact order delivery, • Manage and categorise customer queries using internal systems, • Escalate complex issues or complaints when required, • Effectively prioritise workload in a fast-paced environment Candidate Requirements: • Proven customer service experience, ideally within retail or e-commerce, • Strong interest in fashion and luxury brands, • Excellent communication skills (verbal and written), • Proactive problem-solving ability with a “can-do” attitude, • Strong organisational and time management skills, • Confident working under pressure and meeting deadlines, • Good IT and analytical skills, • Flexible approach to work, including potential travel for training, • Team-oriented with a strong individual work ethic, • You must be available to start on May the 26th and commit through to the end of August, • No notice period or pre-booked holidays during the assignment This is a fantastic opportunity to gain experience within a retail environment while working as part of a dynamic and supportive team. If you are available to start this month then apply now to secure your place for this exciting summer temporary assignment.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: At Liberty, our beauty offer is rooted in discovery, craftsmanship, and thoughtful curation. Known for championing innovative brands alongside established names, we create a destination that feels both curated and commercial. We’re looking for a Beauty Buyer to shape and deliver a distinctive, high-performing assortment across skincare, fragrance, makeup, and bath & body. This is a pivotal role where creativity meets commerciality, balancing discovery with growth, and innovation with performance. You Will: • Curate a standout beauty assortment aligned to Liberty’s brand vision and customer., • Source and onboard a mix of established and emerging brands, with a focus on innovation and authenticity., • Build and manage strong brand partnerships, leading senior-level negotiations across pricing, exclusivity, and commercial terms., • Identify and secure exclusive launches and best-in-class brands., • Own category performance, including forecasting, OTB, margin, and trading decisions., • Analyse weekly and seasonal performance, identifying risks and opportunities., • Partner cross-functionally (Merchandising, Marketing, VM, Digital, Retail) to deliver best-in-class execution., • Lead range reviews, SKU optimisation, and seasonal buying strategies., • Drive impactful 360° campaigns, launches, and in-store experiences., • Stay ahead of trends, ensuring Liberty remains a market leader in luxury beauty., • Lead and develop the buying team, creating a clear path for progression. About You: • 4–8+ years’ experience in beauty buying (luxury, premium, or niche)., • Strong omnichannel experience (store + eCommerce)., • A sharp eye for product, brand, and storytelling., • Proven success in driving sales growth and margin improvement., • Confidence in senior-level negotiations and relationship management., • Deep understanding of beauty trends, ingredients, and consumer behaviour., • Experience across both heritage and indie/startup brands., • Strong knowledge of UK/EU cosmetics regulations and compliance., • Excellent analytical, organisational, and project management skills., • A collaborative mindset with the ability to influence across functions., • Leadership experience with a passion for developing teams. Why Join Liberty? You’ll play a key role in shaping one of the most iconic and innovative beauty destinations in the world, working at the intersection of creativity, commerce, and culture.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

About us: Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About you: The Executive Assistant (EA) will act as a trusted gatekeeper, coordinator, and right hand to Nobody’s Child, Chief Executive Officer. This role requires someone who thrives working with people, has a mix of professional polish, discretion, logistical mastery, and importantly, a genuine passion and understanding for the fashion industry. You will manage the CEO’s schedule, travel, and communications while ensuring smooth execution of daily priorities in a fast paced and evolving environment. The ideal candidate thrives in a high-energy environment, anticipates needs before they arise, and handles sensitive information with impeccable confidentiality. Key Responsibilities • Executive Support: Manage complex calendars, appointments, and meetings across time zones; prioritising and adjusting as needed., • Board Preparation: Support in gathering key insights, data and information from teams and preparing board decks for quarterly presentations to the board., • Travel Coordination: Plan detailed travel itineraries (domestic and international), including accommodations, logistics, and event preparation, for the executives and senior stakeholders in the business., • Communications Management: Draft, proof, and manage correspondence and meeting notes; filtering and prioritising inbound and outbound communication., • Meeting Preparation: Organise briefings, materials, and presentations to ensure the CEO is fully prepared for all meetings, including with press., • Project Support: Assist with special projects, events, and brand collaborations; tracking deadlines and deliverables., • Liaison Role: Serve as the point of contact between the CEO and internal/external stakeholders (press, partners, direct reports and teams)., • Confidentiality: Handle sensitive information with discretion and professionalism., • Office & Personal Coordination: Assist with personal errands and day to day support, appointments, and household management to ensure overall balance and efficiency., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. Ideally, you’ll have: • Experience: 5+ years of experience as an Executive Assistant supporting an Executive in a fast moving, growing retail environment., • Industry Exposure: Experience in fashion, luxury, media, or entertainment preferred., • Exceptional organisational and multitasking skills., • Strong written and verbal communication., • Tech proficient - advanced proficiency in Microsoft Office and Canva., • High attention to detail and follow-through., • Ability to work under pressure and adapt quickly to shifting priorities., • Professional demeanour and impeccable judgment. If this sounds like your next opportunity, please apply and we will be in touch! Due to the number of applications we receive, only successful applicants will be contacted. We thank you for your time and interest in applying! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Position: Waitress What will I get? • Competitive salary ranging from £38,000 to £39,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing? As a Waitress, your role is to be an exceptional team player and to deliver an outstanding guest experience. You must have a passion for providing a service that is personal to each of our guests and the ability to interact confidently with them to ensure a fantastic experience at One Sloane. Your key responsibilities will include: • Ensuring the restaurant is always immaculately presented, • Preparing mise en place and setting up tables, • Working alongside the Head Waiter to take orders and serve food and drinks, • Ensuring guest bills are correctly priced, well presented, and appropriately signed or paid. What are we looking for? • Immaculate personal presentation with a warm and welcoming personality, • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories, • Motivated, creative, and with a minimum of 1 year of experience in a similar role within a five-star hotel or fine dining environment, • Excellent attention to detail and a good knowledge of food and beverages., • An excellent team player with exceptional communication skills, • An open and approachable manner, and thrive on interacting with people, • Flexibility to work on weekends and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

EBC have been appointed to help a fast-growing, design-led luxury gifts and lifestyle brand known internationally for creating high-quality, imaginative collectables and accessories. With a loyal global following and strong presence across premium retail environments, this company is celebrated for its playful creativity, craftsmanship, and joyful approach to product design. As the brand continues to expand worldwide, we are looking for a talented Global Product Marketing Manager to help shape and launch captivating seasonal collections and exclusive global collaborations. As Global Product Marketing Manager, you will lead the planning, development, and execution of seasonal product ranges and exclusive launches across global markets. You’ll be the key connector between Product Development, Category Management, Sales, and Regional Marketing, ensuring collections are strategically positioned, beautifully presented, and commercially successful. This is a highly cross-functional and influential role, ideal for someone who thrives in a fast-paced, creative environment and understands the nuances of premium consumer goods. Key Responsibilities • Lead global planning and execution of seasonal collections (e.g., Valentine’s Day, Christmas) and exclusive launches (retailer partnerships, experiential exclusives, collaborations)., • Serve as project lead, coordinating stakeholders across Category, Design, Marketing, and Sales., • Own the global go-to-market toolkit: positioning, messaging, creative assets, launch playbooks., • Partner with regional teams to support local-market exclusives while maintaining alignment to global frameworks., • Drive timelines and approvals through the gate-stage NPD process, ensuring on-time, commercially robust launches., • Collaborate closely with commercial teams to ensure exclusives meet market needs and enhance brand presence., • Analyse performance of seasonal and exclusive ranges, feeding learnings into future planning., • Champion brand values and ensure launches contribute to long-term portfolio strategy. Skills, Experience & Behaviours • 5+ years’ experience in Product Marketing within luxury or premium consumer goods., • Proven track record working with high-end retail environments and luxury retailers., • Experience with stage-gate or similar structured NPD processes., • Demonstrated success in delivering retailer exclusives or brand collaborations.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

Host – Luxury Boutique (Fine Jewellery) We are currently recruiting for a Host to join a prestigious luxury maison in London. This is a fantastic opportunity for someone passionate about client experience and luxury service, acting as the first point of contact within an elegant and high-profile boutique environment. ✨ Key responsibilities include: • Delivering a warm, professional welcome to all clients, ensuring an exceptional first impression, • Managing client flow and coordinating appointments within the boutique, • Supporting the sales team by facilitating a seamless client journey, • Maintaining the boutique atmosphere to the highest luxury standards, • Assisting with hospitality, including refreshments and client comfort, • Liaising with internal teams to ensure smooth day-to-day operations ✨ What we’re looking for: • Impeccable presentation and communication skills, • A confident, calm, and service-driven approach, • Previous experience in luxury retail, hospitality, or front-of-house, • Strong organisational skills and attention to detail, • A proactive and team-oriented mindset This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering a world-class luxury experience. 📩 If interested, please get in touch or send your CV to discuss further. #LuxuryRetail #LondonJobs #RetailCareers #LuxuryCareers #HostRole #FrontOfHouse #LuxuryHospitality #ClientExperience #LuxuryService #HarrodsJobs #SelfridgesCareers #RetailJobsLondon #LuxuryLondon #NowHiring #HiringLondon #BoutiqueCareers #LuxuryIndustry #CareerOpportunity This is an excellent opportunity to enhance your CV, gain exposure to an iconic luxury maison, and build valuable experience within the luxury retail sector.

Sensor Tower is hiring a Digital Marketing Strategy Analyst to join our Innovation & Strategy team in EMEA. Our team delivers bespoke, high-impact data solutions and consulting projects to our most strategic clients, helping them maximise the value of Sensor Tower data across mobile app + web performance, digital advertising, audience and gaming insights. Reporting to the Senior Manager of Business Strategy, you’ll manage existing client engagements, support new business opportunities, lead key team initiatives, and collaborate cross-functionally with technical and go-to-market teams. You’ll also have the opportunity to shape new ideas, refine our capabilities, and influence how we deliver value to clients. This role will suit someone with strong data capability and client facing experience, with a background in digital marketing or marketing technology, who thrives in a fast-paced, adaptable environment and is comfortable operating autonomously. Sensor Tower operates a hybrid working policy, and you’ll work from our London office two days a week. What you’ll do: • Partner with the Senior Manager of Business Strategy to deliver digital marketing data and insight solutions for strategic EMEA accounts, primarily Fortune 500 and FTSE 100 companies across the US and Europe., • Manage ongoing client engagements while supporting new business opportunities., • Lead specific project workstreams end-to-end, owning delivery, timelines and stakeholder coordination., • Conduct analysis of digital marketing, campaign performance and consumer data, alongside QA and proof-of-concept work., • Translate complex datasets into clear, insight-led recommendations that drive client decision-making., • Support new client implementations across verticals such as CPG, Luxury and Retail., • Collaborate closely with Technical and Go-To-Market teams to ensure high-quality, on-time delivery aligned to client needs. What you’ll bring: • 3+ years of experience in marketing strategy, ad-tech, mar-tech, consulting or related environments., • Hands-on experience with digital advertising, e-commerce or customer-level datasets., • Proven track record in client-facing roles with enterprise stakeholders., • Strong Excel-based data analysis and reporting skills. Familiarity with other analytical tools is a plus., • Ability to build clear, insight-led narratives in PowerPoint or Google Slides., • Confidence working with multiple datasets to generate actionable insights., • Strong communication skills, with the ability to simplify technical outputs for non-technical audiences., • High ownership and a proactive mindset.

Visual Merchandising Manager The Brand: Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. The brand is committed to creating responsibly and constantly strives to innovate to reduce its impact on the earth, while also using its platform to drive education and discussion around sustainability. Testament to this are projects such as I Am A Plastic Bag, The Universal Bag - a unique collaboration with supermarkets to rethink the reusable shopping bag, and Return to Nature, a collection of bags which are intended to biodegrade and compost at the end of their useful life. The work around sustainability continues, paying heed to the mantra, ‘progress, not perfection.’ Anya Hindmarch launched the Village on Pont Street in London’s Chelsea in 2021. This is a community of neighbouring stores and a cafe. Ever evolving, it centres around the Village Hall, which hosts innovative concepts, collaborations and exhibitions, all of which are amplified digitally. These have included collaborations with Boots and Peanuts, as well as our renowned Christmas Grotto and Ice Cream Project. Basic Information: Reporting to Head of Visual Merchandising Location Head Office Hours 3 days a week Job Purpose: The Visual Merchandising Manager role is essential to create and uphold Anya Hindmarch’s high level of visual presentation across our stores. We need a visionary lead with a strong understanding of visual merchandising and retail marketing as well as a passion for creating strong and memorable in store experiences. You will play a key part in the protection of the playful Anya Hindmarch aesthetic whilst ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail. Key Responsibilities: • Responsible for the creation of VM guidelines for each product drop across all UK and ROW locations, working alongside the Head of Visual to ensure these reflect both the brand and relevant markets., • Work with each individual location's stock on hand, to adapt guidelines effectively and ensure product stories are both cohesive and commercial., • Assist with, and strive to lead, the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events., • Develop visually engaging VM displays that captivate customers and enhance the shopping experience., • Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are actioned and communicated effectively., • Work closely with the Head of Visual to continuously elevate the in-store client experience, bringing the brand vision to life and ensuring creative, aspirational product and window displays are aligned across the UK and ROW stores., • Collaboration with the Head of Visual in the creation of store windows across the UK and ROW., • Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising., • Responsible for implementing monthly VM floor refreshes across multi site locations within the UK with the support of the Head of VM and wider team., • Attend weekly trade meetings to discuss store performance and what actions can be made to capitalise on footfall, customer requests and consumer trends., • Liaise weekly with Merchandising on product delays, delivery schedules, recall lists etc to determine the VM guidelines are accurate., • Create individual product styling deck to share with UK / ROW stores and concessions, implementing best practice across London locations which can be shared with all relevant partners for inspiration and creative direction., • Support the Head of Visual with any new store or concession openings and refurbishments within the company., • Support the Head of Visual with the creation of detailed plans for new store openings. Showing the full range plan, product placement, capacity and window displays., • Communicate VM updates effectively with Store Managers and wider Store teams to ensure key stakeholders are aligned and informed., • Update Head of Visual with VM requirements per store, including VM toolkit and styling supplies. Responsible for maintaining VM tools and communicating any VM maintenance requirements., • Support the Head of Visual with the coordination of VM related projects including seasonal activations, marketing events and UK/ROW brand pop ups., • Supplier management and budgeting for the department. About You: • 3+ Years in a managerial VM role within contemporary/luxury fashion, preferably in a multi site environment., • Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments., • Experience in producing Visual Merchandising guidelines., • Strong eye for detail with the ability to balance creative vision and commercial impact., • Confident communicator, experienced working with senior stakeholders and external partners., • Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons., • Must be able to travel to store locations within the UK and ROW where and when required., • Solid background in visual merchandising within luxury or premium retail, • Experience in concept development, 3D visualisation and production of window displays, • Proficient in Adobe Creative Suite, SketchUp, Microsoft Suite / CAD, • Experience in elevated and creative VM styling / window styling, • Excellent organisational and communication skills are required, as well as the ability to work cross functionally with both internal teams and external partners., • The ability to work in a fast paced environment / to work to tight deadlines effectively is essential., • Adaptability and problem solving skills., • Proficient in Microsoft Suite / Adobe Suite / CAD software Equal Opportunities Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

CASHIER - LUXURY MAISON LUXURY DEPARTMENT STORE SALARY up to £43k + Team commission About the Brand: • The brand is a world-renowned luxury house celebrated for its timeless elegance, exceptional craftsmanship, and understated sophistication. With a reputation for creating high-quality leather goods, lifestyle accessories, home furnishings, and ready-to-wear collections, it represents the pinnacle of refined luxury., • Each product and store environment reflects meticulous attention to detail, a commitment to heritage, and a dedication to providing an exceptional client experience. Key Responsibilities: • Provide seamless, friendly, and efficient checkout experiences for clients, ensuring accuracy in all transactions., • Handle cash, card, and other forms of payment with precision, maintaining confidentiality and security at all times., • Support a luxury client experience by offering product knowledge, assisting with queries, and anticipating client needs., • Maintain a polished and professional presentation at all times, reflecting the luxury environment of the store. Requirements: • Previous experience in a cashier preferably within luxury retail or high-end department stores., • Strong attention to detail and numerical accuracy., • Excellent communication and interpersonal skills, with a client-focused mindset., • Professional appearance and demeanor aligned with luxury retail standards., • Ability to work flexibly, including weekends and holidays, as required in a retail environment. What We Offer: • Competitive salary and performance-based incentives., • Training and development within a high-standard luxury retail setting., • Health insurance., • Pension scheme. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Job title: Client Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7,000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury fast-paced environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Office & Facilities Manager Location: London – Kentish Town (Zone 2) Working Pattern: 5 days per week in the office Reporting to: Creative Director The Company We are a privately owned, independent global beauty brand with an international footprint built over nearly two decades. The business operates at the intersection of creativity, science and design, working through a carefully selected network of retail and distribution partners worldwide. The London head office plays a central role in how the company functions and presents itself. The working environment is calm but fast‑paced, creative yet disciplined, and run to consistently high standards. This role is critical in maintaining that environment. The Role The Office & Facilities Manager is a pivotal, hands‑on role responsible for the smooth, consistent and high‑quality running of the London office. Acting as the connective tissue across teams, this role ensures clarity, structure and efficiency in day‑to‑day operations. While it does not involve people management, it is a trusted role that works closely with senior leadership (particularly the Creative Director) and requires sound judgement, ownership and follow‑through. This role will suit an experienced office professional who enjoys organisation at a granular level, takes pride in precision, and is motivated by maintaining exceptionally high standards. Key Responsibilities Office Operations & Facilities • Oversee all aspects of daily office operations to ensure a professional, well‑run working environment, • Co‑ordinate and manage external contractors including cleaning, maintenance and ad hoc suppliers, ensuring quality delivery, cost control and accurate invoicing, • Act as the primary liaison with building and estate management, logging issues and seeing them through to resolution, • Oversee utilities, including timely and accurate submission of meter readings, • Proactively manage office supplies, stationery and consumables in an organised and cost‑effective manner, • Own and manage the office budget, tracking expenditure, reconciling costs and submitting company card expenses accurately and on time, • Manage the office product stock room, ensuring it is consistently tidy, well‑organised and maintained to a high standard, • Own and oversee all office health and safety practices, ensuring compliance with current regulations, • Maintain accurate records of any incidents or accidents, • Support risk assessments across office and storage areas in collaboration with HR and external advisors, • Act as the primary internal point of contact with external IT support providers, coordinating requests and resolving issues efficiently, • Contribute to developing systems, processes and ways of working that improve efficiency and organisation, • Reinforce a calm, disciplined and high‑standards office culture appropriate to a luxury‑led global beauty business Skills & Experience • Seasoned experience in an Office Manager or Office & Facilities Manager role, • Background in a fast‑paced environment, ideally within a luxury or premium sector (any industry), • Proven experience managing budgets, suppliers and external contractors, • Strong working knowledge of office health and safety requirements, • Experience working closely with senior leadership, • Highly organised with exceptional attention to detail and follow‑through, • Confident communicator, comfortable operating across all levels Personal Attributes • Experienced, disciplined and highly structured, • Pedantic in the best sense — values order, consistency and precision, • Takes full ownership and accountability, • Commercially aware and cost‑conscious, • Genuinely enjoys organisation and maintaining high standards, • Dependable, discreet and professional

Senior Ecommerce Analyst London / Hybrid 12-Month FTC Up to £60,000 A globally recognised luxury consumer brand is looking for a Senior Ecommerce Analyst to join its European digital team on a 12-month fixed-term contract. This is a high-impact role sitting within a growing ecommerce function during an exciting period of digital expansion and organisational transformation. The business is investing further in analytics capability and is looking for someone who can combine strong technical skills with commercial thinking, initiative, and the confidence to influence senior stakeholders. You will play a key role in understanding online customer behaviour, identifying friction points in the digital journey, improving conversion, and delivering insight-led recommendations that shape performance across multiple European ecommerce markets. The opportunity This role is ideal for someone who enjoys connecting data to action. You will work cross-functionally with teams across ecommerce, marketing, product, UX, content, and technology to uncover opportunities, test ideas, and improve customer experience and commercial performance. The position would suit either: • an established Senior Analyst looking for a strong brand and broader scope, or, • an Analyst ready to step up into a more senior, visible role. Key responsibilities • Analyse website performance across traffic, bounce rate, session duration, conversion, and customer journey behaviour, • Conduct funnel analysis to identify drop-off points and recommend improvements, • Deliver weekly, monthly, and quarterly reporting with clear, actionable insights, • Build dashboards, visualisations, and performance reporting against KPIs, • Design and evaluate A/B and multivariate tests, • Partner with stakeholders to define measurement plans and success metrics, • Use segmentation, behavioural analysis, and user journey insights to spot trends and opportunities, • Recommend UX and onsite improvements using data from analytics tools, heatmaps, session replay, and journey analysis, • Audit analytics implementation and help maintain data accuracy across platforms, • Translate complex data into clear commercial recommendations for senior stakeholders, • Stay current on new tools, methodologies, and trends across ecommerce analytics and digital optimisation What we’re looking for • Around 3-5+ years’ experience in ecommerce or digital analytics, ideally within a retail, fashion, lifestyle, or consumer brand environment, • Strong understanding of ecommerce performance metrics, onsite optimisation, and customer journey analysis, • Experience using Google Analytics / GA4 and/or Adobe Analytics, • Strong SQL and Excel capability, • Experience with data visualisation tools such as Tableau, Power BI, or similar, • Experience with testing, insight generation, and turning analysis into practical recommendations, • Exposure to tools such as Google Tag Manager, ContentSquare or equivalent customer behaviour platforms is highly beneficial, • Ability to communicate confidently with senior stakeholders and challenge constructively where needed, • Commercially minded, proactive, and comfortable working in a fast-paced, evolving environment Additional experience that could be helpful • Ecommerce platform exposure such as Salesforce Commerce Cloud or Shopify, • Knowledge of digital marketing metrics including CPA, conversion, and CLV, • Awareness of AI-enabled analytics, predictive tools, or emerging technologies in digital insight

Head of Buying – Luxury Jewellery and Accessories London | Hybrid Excellent Salary + Bonus + Benefits Ready to own a high-growth product category in a fast-scaling consumer brand? We’re looking for a commercially driven Head of Buying to lead the strategy, trading performance, and product direction across a premium accessories and gifting portfolio. This is a high-impact leadership role with full ownership of category performance, supplier strategy, and buying operations in a fast-paced ecommerce environment. What You’ll Be Doing • Owning category strategy across buying, trading, margin, and stock performance, • Building commercially successful product ranges across core and seasonal collections, • Leading supplier strategy, negotiations, and sourcing partnerships globally, • Driving sales performance through data-led trading decisions and stock management, • Partnering closely with Design, Ecommerce, Marketing, and Finance teams, • Leading and developing a high-performing buying team, • Identifying growth opportunities across new products, markets, and gifting occasions What We’re Looking For • Significant experience in a senior Buying leadership role, in jewellery, watches or accessories., • Experience within fashion accessories, jewellery, watches, gifting, or lifestyle categories, • Strong commercial ownership of revenue, margin, and stock KPIs, • Background within ecommerce or digitally-led retail brands, • Expertise across product sourcing, supplier management, and trading, • Proven ability to lead teams in fast-growth environments If you’re a commercially sharp buying leader who thrives in growth-focused retail environments, we’d love to hear from you. Apply now for a confidential conversation.

JOSEPH Job Title: Stockroom Controller Department: Retail- Duke of York Square Reports To: Store Manager Summary and purpose of role: A JOSEPH Stockroom Controller is responsible for the flow of merchandise from a central point of delivery in our stockroom to the retail sales floor. Our Stockroom Controllers are professional, organised, show high attention to detail and are super knowledgeable about the products that we sell. As a Stockroom Controller, you will be responsible for managing the stockroom and deliveries, ensuring the appropriate levels of merchandise is available on the shop floor at all times, to drive sales and achieve sales targets. You will work to embody JOSEPH's values and objectives to ensure a seamless shopping experience for the client. Key responsibilities and duties: Includes but is not limited to: • Ensure that products are accessible, constantly available, and properly distributed., • Contribute to the profitability of the retail operation by receiving, handling, and managing the inventory of merchandise and supplies in a timely and organised manner., • Check merchandise and supply deliveries for accuracy and verify that the quantity received matches the packing note and delivery paperwork, • Complete all paperwork associated with stock movements and deliveries, • Decrease store shrinkage by investigating inventory discrepancies and reporting suspicious activities to the store management team, • Complete mini stock checks as necessary and requested by the management team, • Working alongside designer deliveries, • Support the store management team with the control of stock and processing deliveries, transfers and stock returns, • Participate in all stock takes, • Organize the stockroom, and ensure accurate labelling, logical placement, neat arrangement, and cleanliness., • Undertake daily tasks as required by the store management team, • Take ownership of your role and work to support the store team to achieve goals, • Support the Sales team by working on the shop floor with customer sales during peak times. Key skills, experience and knowledge required: • Demonstrable experience of working in a luxury retail or premium retail stockroom environment. • Experience of working in a concession and achieving store approval (employees are required to pass store approval, the details of which are governed by the host store)., • Demonstrable commercial knowledge and brand awareness., • Excellent communication skills, able to effectively communicate via varied channels., • Self-motivated with a drive to succeed., • Positive and solutions driven attitude; takes responsibility for own actions., • Excellent product knowledge; motivated to continuously build product knowledge., • Excellent time keeping and reliable attendance., • Super organised and excellent attention to detail., • Ability to adapt to frequent changes and a high-pressured environment. Joseph Company Values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

Planning Manager (Merch) - Luxury Brand - Clothing / Menswear Location: London (Hybrid) Salary: Competitive + Bonus + Benefits We are seeking a highly commercial, detail-driven Planning Manager (Merch) - lead the strategic planning and execution of a blended category. This is a pivotal role responsible for driving profitability, curating a world-class product assortment, delivering for this highly regarded British luxury brand, with a focus on menswear Key Responsibilities • Develop and execute seasonal merchandising strategies that align with brand positioning and financial targets, • Own the menswear assortment planning process, ensuring a balanced and commercially viable product mix, • Analyse sales performance, market trends, and customer insights to inform buying and merchandising decisions for retail and ecommerce channels, • Partner closely with Buying, Design, Retail, and E-commerce teams to ensure cohesive product storytelling and delivery, • Manage stock levels, forecasting, and inventory flow to optimise sell-through and minimise markdowns, • Lead pricing architecture and promotional strategies while maintaining brand integrity, • Monitor competitor activity and emerging luxury trends to identify opportunities for growth, • Build and mentor a high-performing merchandising team Key Requirements • Proven experience in merchandising within luxury or premium / menswear is an advantage but not essential, • Strong commercial acumen with a track record of delivering sales and margin growth for retail and ecommerce, • Advanced analytical skills with the ability to translate data into actionable insights, • Exceptional understanding of luxury customer behaviour and market dynamics, • Strong leadership and stakeholder management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment, • Passion for menswear, craftsmanship, and luxury retail Whats on Offer • Opportunity to shape and lead a key category within a world renowned luxury brand, • Collaborative, creative, and high-performance working environment, • Career progression and professional development opportunities This is a permanent role Open to all applicants with full UK working rights in place currently - no sponsorship or relocating for this hire. CVS TO neonseach.co.uk

About working for Jimmy Choo Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. What You’ll Do: Handbags, Small Leather Goods & Jewellery • SALES ANALYSIS: In depth analysis of sell-in and sell-out results – excel experience is essential, • Retail: Weekly detailed analysis of sales across different product groups; identifying best sellers, materials, etc…, • Wholesale: Follow-up with partners for additional insights from wholesale sales, • Support preparing sell-in analysis post selling campaigns, • SYSTEMS MAINTENANCE: Responsible for setting up and maintaining the collection across all systems: PLM, JOOR, • Be responsible for the set up and maintenance of the collection offer in the internal order system (PLM), • Maintain Joor line lists on PLM, ensuring all systems are accurate at all times, • Check and upload all product images on Joor, • COLLECTION ORGANISATION: Participation in the organisation of showrooms & merchandising office:, • Coordinate timely receipt and organisation of samples – in & out, • Maintain Merchandising samples tidy and safely stores in the sample room – recording a log in & out, • Coordinate sample shipment between head office, Florence and showrooms, • Maintain the daily update of Synergy system for sample shipment, • Support maintenance of collection overview, • Communicate any collection updates to relevant audience (Marketing & PR, CS, Retail Team, Design team), • MARKET PREPARATION:, • Support with proto shipments between HQ and development offices, • Support Merchandising Team during set up of collection overview and internal selling documents, • Coordination of seasonal sample photography, • From time to time you may be required to assist the VP of Merchandising with other areas of merchandising, booking travels and expenses We’d Love to See: • Highly analytical, • Numerically strong, • Strong attention to details, • Advanced Excel and PPT skills, • Experience using PLM is required., • Experience using Joor is a plus. We’d love to meet individuals who are: • 1 to 2 years’ experience, • Highly organised an able to prioritize effectively, • Must have a strong attention to detail and demonstrate accountability, • Systems savvy and data maintenance driven, • Commercial: analytical, detail conscious, problem solver, planner, organised thinker, • Team skills: good team player, able to work well as part of a team as well as independently, approachable., • Personal: able to work under pressure, deadline and delivery driven. Our values – creativity, openness and courage. Jimmy Choo Perks • 25 days holiday, • Summer Fridays, • Product Allowance and Discounts, • Exclusive Employee Sales, • Private Healthcare, • Pension and Life Insurance If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today!

Job Title: Executive Assistant Reporting to: PA to the Founder Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role As an experienced EA with solid experience supporting more 3+ principals, you will provide proactive administrative and operational support to three members of the Management Team. You will be on hand for ad hoc requests and tasks for the wider members of the Management Team. Job Responsibilities: • Provide administrative support to three Management Team members, • Complex diary management with ever-changing schedules., • Arrange travel, including hotel, flight and transfer bookings, working within the business’ policy and budget., • Support with preparation for meetings including printing presentations when needed., • Acting as the first point of contact for MT queries and requests., • Ad hoc support to the wider MT who are not in need of proactive / continuous assistance., • Keeping organised and detailed records of all receipts on behalf of the MT where necessary and if required for the purpose of expenses., • Arrange meeting rooms and catering., • Liaising with Production Director on Production Calendar and Critical Path. Arrange catering for Product meeting weeks., • Working closely and collaboratively with the PA to the Founder & CEO, the EA COO, CCO and Retail & Customer Experience Director and the Senior Strategy Manager., • Deputising for the EA to the COO, CCO and Retail & Customer Experience Director in her absence., • Working with the Team EA Skills: • Solid experience in a similar team EA role supporting 2 or more principals., • Trustworthiness, maintaining discretion at all times., • Exceptional interpersonal, communication and time management skills, • Flexible, adaptable, agile and resilient, • The ability to work successfully both autonomously and as part of a team., • Experience of working in a fast-paced office environment, • Proficient in Microsoft Word, PowerPoint and Outlook A bit about you:, • Enthusiastic, high energy, hardworking, and proactive., • Resourceful and ability to use initiative., • Ability to work under pressure, juggling multiple, complex and changeable diaries., • Emotionally intelligent with excellent judgment., • Ability to make considered, educated decisions and behave with maturity., • Ability to pivot at short notice, • Calm and level headed. Unflappable., • Confident in navigating different working styles and personalities., • A positive can-do attitude, can think outside the box and use initiative., • Highly organised., • A keen eye for detail., • Strong communication skills. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

About Us We are a luxury, design-led boutique fitness group based in Central London, offering a premium member experience through state-of-the-art facilities, innovative training environments, and exceptional service. We pride ourselves on delivering an immaculate, safe, and inspiring space for our members and team. Role Overview As a Maintenance Engineer, you will be responsible for ensuring that all gym facilities, equipment, and building systems are maintained to the highest standards. You will play a key role in safeguarding the operational excellence and aesthetic integrity of our sites, ensuring a seamless experience for members and staff alike. Key Responsibilities Facility Maintenance • Conduct regular inspections, preventative maintenance, and reactive repairs across multiple Central London sites., • Maintain gym equipment (cardio, strength, and functional fitness machines), lighting, HVAC, plumbing, and electrical systems., • Oversee maintenance of changing rooms, spa areas, and other member facilities., • Maintain compliance with all relevant health, safety, and environmental regulations., • Carry out risk assessments and record maintenance logs accurately., • Respond swiftly to urgent maintenance issues to minimize downtime and disruption., • Liaise with suppliers, contractors, and site teams to coordinate repairs and replacements., • Support new site openings, refurbishments, and minor project works when required. Skills & Experience Essential: • Proven experience in a similar maintenance role (preferably within hospitality, leisure, or high-end retail environments)., • Strong practical knowledge of mechanical, electrical, and general building maintenance., • Experience maintaining fitness equipment (Technogym, Life Fitness, or similar brands desirable)., • Excellent problem-solving skills and ability to work independently across multiple sites., • Relevant qualifications (e.g. City & Guilds, NVQ, or equivalent in electrical or mechanical engineering)., • Knowledge of building management systems (BMS) and HVAC systems., • Professional, proactive, and service-driven attitude., • Takes pride in maintaining immaculate spaces., • Reliable and flexible — able to adapt to the dynamic nature of boutique fitness operations., • Team-oriented with a “can-do” approach.

Job Title: Retail Training Manager Reporting to: Retail Director Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: As Retail Training Manager at ME+EM, you will lead the design and delivery of a best-in-class learning and development strategy across our UK and US retail stores. Reporting to the Retail & Customer Experience Director, you’ll play a pivotal role in shaping how our teams learn, grow and perform – ensuring every store delivers an exceptional ME+EM experience. This is a highly influential role focused on building capability, confidence and future leaders. You’ll create inspiring training programmes that support career progression, strengthen commercial performance and embed our service standards at every level of the business. You’ll thrive in this role if you’re passionate about retail, people development and luxury customer experience. With a background in fast-paced, client-centric environments, you bring the confidence to coach, influence and challenge teams positively. You’re creative, solutions-led and driven by excellence – and you’ll champion ME+EM’s values through everything you do. Responsibilities: • Develop and implement a learning & development strategy aligned with retail operational goals., • Create tailored learning solutions for store teams, covering product knowledge, service excellence and commercial awareness., • Design and deliver leadership development programmes for store management and high-potential talent., • Support internal career progression through training pathways and succession planning in partnership with Retail Area Managers and the Retail People Manager., • Collaborate closely with Retail Operations and the People Team to ensure consistent learning experiences across all locations., • Lead the creation of a Customer Playbook to define and embed the expected customer experience across teams., • Evaluate the impact of training programmes using KPIs and employee feedback to drive continuous improvement., • Champion inclusivity, equity and accessibility in all learning initiatives., • Manage third-party learning providers and digital learning platforms., • Enhance and deliver the retail onboarding and induction experience., • Organise and support workshops, meetings and panel discussions, including venue logistics, communications and materials., • Create and maintain a comprehensive training manual and resources for ‘train the trainer’ sessions., • Provide full administrative and logistical support for training programmes, including scheduling, attendance tracking, feedback collection and record keeping., • Be present during training sessions to support activities and workshops on the ground. Skills: • Proven experience in Learning & Development within a retail environment., • Confident delivering engaging training to both small and large groups., • Passionate about developing people at all levels., • Strong communicator who builds trust and credibility with retail teams., • Solution-focused with a creative, adaptable approach., • Resilient and comfortable working in a fast-paced, evolving retail environment., • A role model for inclusive leadership and equity., • Strong organisational and administrative skills., • Data-driven approach to evaluating learning effectiveness., • Knowledge of digital learning platforms and training tools., • An L&D qualification is desirable but not essential. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gend er, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

We are partnering with an internationally renowned ultra-luxury fashion house to appoint an experienced Arabic-speaking Client Advisor for one of its most prestigious locations within a globally recognised luxury department store in London. This is a high-profile concession, attracting an international and VIC clientele, and plays a key role in the brand’s global performance. Working within a fast-paced and competitive luxury environment, this role requires a commercially driven and service-focused individual who can deliver exceptional client experiences while building long-term relationships with a discerning global customer base. Key Responsibilities Sales & Commercial Performance Drive individual sales performance, consistently achieving and exceeding targets within a high-volume luxury environment. Identify opportunities to maximise each client interaction, elevating cross-selling and multi-category sales. Actively contribute to the overall success of the concession through strong commercial awareness. Client Experience & Clienteling Deliver an exceptional, personalised luxury experience in line with the standards of a world-class department store. Build, develop, and maintain strong relationships with VIC, HNW, and international clients, with a particular focus on Arabic-speaking clientele. Proactively manage a client book, driving repeat business and long-term loyalty through strategic clienteling. Brand Representation Act as a true ambassador for the brand, embodying its values, heritage, and positioning at all times. Maintain impeccable personal presentation and a deep understanding of the brand’s collections and storytelling. Team Collaboration Work collaboratively with the wider team to create a high-performing and service-led environment. Support colleagues on the shop floor, contributing to a positive and results-driven team culture. Operational Excellence Ensure adherence to all operational procedures, including CRM, stock management, and visual merchandising standards. Maintain the highest standards of store presentation in line with luxury expectations. The Ideal Candidate Proven experience within luxury fashion retail, ideally within a flagship or department store concession. Fluency in Arabic and English is essential, with the ability to confidently engage an international clientele. Strong track record of delivering against sales targets and working within a KPI-driven environment. Highly skilled in clienteling, with the ability to build and retain a loyal, high-value client base. A natural relationship builder with a refined, service-led approach and strong cultural awareness. Experience working with VIC and HNW clients is highly advantageous. Eligibility: You must have the right to work in the UK to be considered for this role.

Real Estate Partner | US Firm | City of London An outstanding opportunity has arisen for an experienced Real Estate Partner (or senior lawyer ready for partnership) to join a highly regarded, internationally recognised real estate practice in London. This firm is widely respected for advising real estate developers, operators, and institutional investors both domestic and international across the full spectrum of the commercial real estate sector and global capital markets. The practice combines transactional strength with deep sector insight, offering a truly full-service platform to a sophisticated client base. The Role You will play a leading role in advising on complex, high-value real estate matters, including: • Acquisitions and disposals, • Development and regeneration projects, • Real estate finance and private equity investments, including fund formation, • Joint ventures and programmatic investment structures, • Planning, zoning, environmental and infrastructure matters, • Affordable housing schemes, • Restructurings and workouts, • Commercial leasing, • REITs and listed real estate structures The team is at the forefront of an evolving real estate capital markets landscape, regularly advising on innovative investment structures and cross-border transactions. The Practice The group has a strong reputation for advising on high-profile and often landmark development projects spanning sectors such as: • Hospitality and mixed-use schemes, • Prime residential and luxury living developments, • Purpose-built student accommodation, • Retail and large-scale commercial developments, • Healthcare, life sciences and biotechnology facilities, • Later living and assisted accommodation projects Clients include leading developers, investors, lenders, funds, and occupiers, with a significant proportion of work driven by international capital. The Opportunity This is a strategic hire offering: • Access to a high-quality, institutional client base, • A genuinely collaborative, full-service environment, • Strong internal referral networks across corporate, finance and disputes, • The platform to further develop your practice, including support for panel appointments and cross-border work Candidate Profile You will be an established Real Estate Partner or an ambitious Legal Director/Senior Associate with: • A strong track record in complex commercial real estate work, • Experience acting for developers, investors and/or funds, • Demonstrable client relationships or a credible business case, • A commercial, solutions-driven approach This is an excellent opportunity to join a market-leading platform with real momentum in London and internationally. If you would like a confidential discussion, please get in touch. BCL Legal is an equal opportunities employer.

Mode Search are proud to be partnering on the highly anticipated launch of a brand new concession opening for one of the most quietly influential names in modern luxury. With a design language defined by precision, restraint and intelligence, this British brand has cultivated a devoted following and continues to shape a more considered way of dressing. This is a rare opportunity to join at launch stage, playing a key role in bringing a distinctly modern vision of luxury to life within one of London’s leading department stores. As a Client Advisor, you will deliver a highly personalised and elevated client experience, building meaningful relationships with a discerning, fashion-aware clientele from day one. The Role: • Deliver a refined, client-centric experience aligned with a modern luxury aesthetic, • Act as a true ambassador, embodying the tone and values of the house, • Build and nurture long-term client relationships, • Drive individual sales performance and exceed targets, • Develop strong product knowledge and styling authority, • Support the successful launch and growth of the concession, • Maintain exceptional standards across the shop floor, • Contribute to a collaborative, high-performing team Requirements: • Experience within luxury fashion retail, • Strong track record in a client-led, results-driven environment, • Naturally attuned to contemporary, directional fashion, • Confident working with a high-profile clientele, • Proactive, commercially aware, and detail-oriented, • Strong communication and relationship-building skills, • Genuine passion for modern, understated luxury To apply, please send your CV to or click apply. Please note: due to high volumes of applications, only shortlisted candidates will be contacted.

We are currently recruiting for a Boutique Assistant to join a prestigious luxury maison in London. This is an excellent opportunity for someone looking to build or develop their career within luxury retail, working in a fast-paced and client-focused boutique environment. ✨ Key responsibilities include: • Delivering an exceptional welcome and managing client flow within the boutique, • Supporting Sales Associates during the selling ceremony, • Ensuring the boutique environment is maintained to the highest standards, • Assisting with stockroom organisation and non-value goods management, • Contributing to daily operations including VM, opening/closing, and inventory ✨ What we’re looking for: • Strong communication skills and a polished presentation, • A proactive mindset with the ability to take initiative, • Team-oriented with a hands-on approach, • Flexible and adaptable in a dynamic luxury environment This role is perfect for candidates passionate about luxury, client experience, and retail operations. 📩 If interested, please get in touch or send your CV to discuss further. #LuxuryRetail #LondonJobs #RetailCareers #BoutiqueJobs #LuxuryCareers #HarrodsJobs #SelfridgesCareers #LuxuryLondon #ClientExperience #RetailJobsLondon #FashionCareers #LuxuryRecruitment #FrontOfHouse #LuxuryService #SalesSupport #RetailOpportunity #NowHiring #HiringLondon #LuxuryIndustry #CareerOpportunity This is an excellent opportunity to enhance your CV, gain exposure to iconic luxury brands, and build valuable experience within the luxury retail sector.

We are currently recruiting for a Boutique Assistant to join a prestigious luxury maison in London. This is an excellent opportunity for someone looking to build or develop their career within luxury retail, working in a fast-paced and client-focused boutique environment. ✨ Key responsibilities include: • Delivering an exceptional welcome and managing client flow within the boutique, • Supporting Sales Associates during the selling ceremony, • Ensuring the boutique environment is maintained to the highest standards, • Assisting with stockroom organisation and non-value goods management, • Contributing to daily operations including VM, opening/closing, and inventory ✨ What we’re looking for: • Strong communication skills and a polished presentation, • A proactive mindset with the ability to take initiative, • Team-oriented with a hands-on approach, • Flexible and adaptable in a dynamic luxury environment This role is perfect for candidates passionate about luxury, client experience, and retail operations. 📩 If interested, please get in touch or send your CV to discuss further. #LuxuryRetail #LondonJobs #RetailCareers #BoutiqueJobs #LuxuryCareers #HarrodsJobs #SelfridgesCareers #LuxuryLondon #ClientExperience #RetailJobsLondon #FashionCareers #LuxuryRecruitment #FrontOfHouse #LuxuryService #SalesSupport #RetailOpportunity #NowHiring #HiringLondon #LuxuryIndustry #CareerOpportunity This is an excellent opportunity to enhance your CV, gain exposure to iconic luxury brands, and build valuable experience within the luxury retail sector.

Job Title: Junior Stylist Reporting to: Head of Product Marketing Location: Head Office, White City Place, West London - Studio & On Location Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: We are looking for a talented and detail-driven Junior Stylist to join our in-house creative team. Working closely with the Styling Editor and Art Director, you will play a hands-on role in executing our seasonal ecomm and social shoots from preproduction preparation through to on-set styling assistance and post-shoot organisation. This is a role for someone with a sharp visual eye, and the rigour to maintain the highest styling standards across all creative output. You will be embedded in a fast-paced studio environment with scope to develop and grow quickly within a company set to scale. Job Responsibilities: Pre-production & preparation • Assist with pulling, steaming, and prepping garments ahead of shoot days, • Work closely with the Sample Co-ordinator to be aware of photoshoot sample sub trims, intelligent design details etc, • Build and organise shoot kits: accessories, tailoring tools, grip tape, pins, etc., • Dress and style models under the direction of the Styling Editor or Art Director, • Maintain continuity across shot lists and multi-look shoots, • Steam, press, and refresh garments between looks, • Work efficiently under time pressure while upholding the quality of every frame, • Support styling editor with research projects, • Act as the constant point of contact for styling queries and ad hoc requests across the business, • Collaborate with store teams on Styling Editors direction for the seasons, • Create decks and support with admin where necessary, • Assist on social / content shoots where necessary, • Working with retail teams to help execute styling vision through store network Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Stock Assistant / Runner – Central London Work with Prestigious Luxury & High-End Fashion Brands About the Company Join some of the most iconic fashion houses and luxury retailers in the industry. This is a fantastic opportunity to enhance your CV, gain hands-on experience in high-end retail, and expand your professional network. Permanent opportunities may be available for the right candidates. About You • Minimum 3 months’ experience in stockroom operations, retail stock management, or a similar role in fashion or luxury retail., • Exceptional attention to detail, strong organisational skills, and the ability to work efficiently in a fast-paced environment., • Flexible availability to work 3–4 days per week, including weekends, often at short notice., • Well-presented, reliable, and a collaborative team player with a proactive mindset. What’s on Offer • From £13 per hour (up to £15ph on Sundays / up to £20ph on bank holidays) + holiday pay + pension contributions., • Weekly or monthly pay options, with immediate start and flexible shifts., • Career growth opportunities and potential for a permanent position. 📅 Group video interviews are taking place now – apply today with your CV to be considered! 360 Talent London is a boutique recruitment firm specialising in luxury retail and e-commerce. Follow us on LinkedIn, Instagram, and Facebook for our latest job opportunities.

General Manager, Kurt Geiger Footwear, Selfridges London Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism Responsibilities SALES • Deliver budgeted sales, contribution, cost control and stock loss to Company agreed targets., • Monitor brand performance and sales on a weekly basis and take action in order to improve results., • Contribute towards the development of the KG “branded” portfolio in line with consumer demands and business opportunity., • Deliver consistency of sales planning for any in store retail events., • Use business KG reporting tools in order to drive sales and contribution including brand analysis, best sellers, branch contribution and team and individual productivity., • Adopt a commercial, dynamic, positive and imaginative approach to achieving results., • Deliver retail “projects” on time and to the required standard, identifying long term strategies and exploiting local and regional trading opportunities ., • Identify and exploit-any commercial opportunity in conjunction with the host store., • Schedule and plan staff to ensure maximum floor coverage to maximise all sales opportunities and effective back office management at all times in line with core hours, identifying at risk areas to Group General Manager. SERVICE • Drive excellence in service levels in order to deliver “Amazing Service”., • Review Test shops, create and implement service action plans with team that will ensure our minimum service level is achieved at all times within all departments., • Understand the policies and procedures of the company and host store and ensure these are communicated effectively and adhered to by employees., • Install a clientele culture increasing ? By being proactive in all platforms of clientelling and selling., • Develop and install a clientele culture. Increasing the percentage and proactively selling to customer engagement by incorporating all platforms of clientelling. PEOPLE • Recruit new team members in that best meet our identified personal qualities following Kurt Geiger recruitment process., • Lead and coach a team and manage both good and poor performance, identifying and developing top talent to support our Company Succession Plan Communicate KPI’s and manage on an on going basis, through performance review and on going evaluation and feedback., • Demonstrate effective leadership, motivating and developing the team to deliver against our key business goals., • Model the Company competencies, value and beliefs in order to demonstrate the Kurt Geiger culture to customers, management and employees., • Ensure the Company disciplinary and grievance procedures are followed as laid out in the Employee handbook in consultation with line management and the HR department., • Oversee the management of the absence and sickness procedures in line with Company policy. VISUAL MERCHANDISING • Manage the VM process to ensure in a host store meets we standards of VM presentation, ensuring that guidelines outlined., • To undertake any other reasonable duties as requested in order to ensure that the responsibilities of the role are met for the needs of the business. STOCK AND ADMINISTRATION • Maintain the integrity of the store stock file through the effective liaison with the operational management team., • Ensure compliance is achieved within all areas of stock management and branch and staff administration., • Oversee stock management process to ensure stock take result falls within Company target of +/- 0.3%, • Take full ownership/accountability of stockrooms in accordance to agreed operational standards. OWNERSHIP/ ACCOUNTIBILITY • To take complete ownership by delivering business goals and stepping into leadership role in the absence of the line manager across the business outside your direct remit to ensure the business is run operationally round. KPIs • Meet sales , profit and control costs in line with Company target., • Manage both good and poor performance, review and develop direct reporting staff., • Meet targets for staff costs, stock loss and key controls. • Control labour turnover and employee retention to agreed target., • Maintain a high level of branch presentation and adhere to Model Store., • NPS/ CRM results to exceeds Company's expectations. Requirements • Currently working at Senior Manager within a high turnover business, • Experience of managing large teams, • Prior history of P&L accountability and driving bottom line contribution, • Proven ability to drive performance through people, • Excellent at building internal and external relationships, • Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred, • Representative of our luxury/fashion forward brand in every way. Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

How to apply: Please send your CV and Cover letter to Role: Business Analyst Employer: Boster Group Limited Location: London Position: Full Time Salary: Commensurate with experience + benefits + discretionary bonus Employee benefits: Fresh organic lunch provided each day, weekly yoga classes, lime bike travel allowance, training budget of £1,500 per year (to be used on any business and creative pursuits), other regular wellbeing related activities About the Company Founded in 2001, Boster Group is the pre-eminent independent consultancy specialising in the development of innovative partnerships between global corporations, cultural institutions, and social impact foundations. Through award-winning bespoke partnerships, Boster Group has overseen the transfer of more than $100 million to cultural and social impact partners and delivered measurable results to its clients around the world. We are a trusted advisor to a range of high-profile clients and Fortune 500 companies, including Tishman Speyer, BNP Paribas US, Goldman Sachs, Bank of America, Moët Hennessy, J.P. Morgan, General Electric, Barclays, EY, Gap Inc., AMEX, Montblanc, Disney and Bacardi. Based in London, we operate and deliver projects globally, leveraging our strategic excellence and unrivalled network. Boster Group shapes partnerships on the basis of shared values, untapped assets and complementary capabilities. Distinctly, Boster Group measures return on investment for its clients and is focused on the impact of the creative campaigns it develops. We are a boutique firm; everyone at Boster Group is passionate and knowledgeable about the arts, culture and social impact. We are friendly and hard-working, with an open and collaborative culture that enables even our most recent hires to meet with, pitch to and interview some of the most senior executives in financial and professional services, luxury, retail and government. To support this, we foster a supportive and nurturing work environment with annual training budgets that allow our employees to continue their personal and professional development. We regularly enjoy cultural performances and events, team activities and opportunities to travel according to client needs - in recent years we have worked in cities including San Francisco, Los Angeles, Hong Kong, Beijing, Shanghai, Venice, Zurich, Paris and New York. The opportunity We are seeking a Business Analyst to join our dynamic team. This role combines strategic analysis with partnership development, offering the opportunity to deepen strategic expertise while working across both the corporate sector and the arts. The Business Analyst will lead analytical workstreams that shape client strategy, develop insights grounded in data and research, and translate these into actionable recommendations that underpin high-impact partnerships and campaigns. You will work closely with senior team members and Boster Group’s Founder and CEO to manage and deliver high-quality client projects. Key Responsibilities: • Client Management: Manage day-to-day client relationships and output, ensuring excellent service delivery and acting as a strategic advisor throughout the partnership lifecycle. Provide timely updates and regular communication to the client, across partners, and to the wider Boster Group team. Identify client challenges and use structured analysis to shape solution pathways, developing bespoke, insight-led recommendations that align with client goals and priorities., • Project Delivery: Oversee the planning and delivery of activations and partnership-driven campaigns to the highest standard within budget and on time. Lead strategic workstreams that inform project direction, developing frameworks, models, and roadmaps to guide client decision-making. Work closely with clients’ internal teams and external partners to ensure outcomes are grounded in strong strategic rationale and deliver measurable impact., • Strategic Analysis and Insight: Conduct quantitative and qualitative research to evaluate partnership opportunities, sector trends, and competitive landscapes. Generate data-driven insights and synthesise findings into clear, strategic recommendations. Apply structured problem-solving frameworks to assess risks, identify opportunities, and ensure alignment between client objectives and partnership strategy., • Strategic Growth: Contribute to the development and refinement of client strategies based on deep knowledge of their business and partnership ecosystems (this could include arts and culture, sport, education, and other sectors). Use analytical insights to help align commercial objectives with impactful initiatives and support clients in defining strategic priorities., • Business Development: Support the business development process by developing insight led, strategically grounded proposals and pitch materials. Use hypothesis-driven approaches to identify and assess new partnership opportunities. In close partnership with the CEO, assist in managing and expanding the company’s extended network of key relationships., • Collaboration: Work alongside the wider Boster Group team to support project ideation, content creation, and reporting. Assist in managing external third-party relationships and represent the company as required at industry events., • Learning & Development: Actively engage in personal development, staying informed about relevant fields while contributing to Boster Group's ongoing learning culture., • Travel and Engagement: This role occasionally requires delivering work outside of core office hours, as well as travel in the UK and abroad. Background and Experience: • Managing clients, partners, or stakeholders in a results-driven context, with the skills to cultivate relationships across sectors., • Experience in marketing, strategic partnerships and/or consulting is desirable. Specific experience in a consulting or agency environment, with a focus on delivering measurable outcomes on behalf of a client, is a plus., • Experience leveraging and inegrating AI into internal and external workstreams is a plus., • Interest or experience in arts and culture is essential., • Project management experience is desirable., • Content marketing experience – desirable, with experience leveraging AI a plus., • Education to degree level is essential; a post-graduate degree or further qualifications are an advantage. Personal Skills and Characteristics: • An entrepreneurial self-starter with a strong desire to learn and grow within a strategic and creative consultancy environment., • Strong interpersonal skills with the ability to engage confidently with clients, partners, and team members at all levels., • A strategic thinker who combines rigorous analysis with creativity, and who is comfortable breaking complex challenges into clear, actionable components., • A robust marketing skillset, with excellent research, written/verbal communication, and storytelling abilities., • Highly organised, with the ability to manage multiple projects and deadlines effectively., • A positive, can-do attitude and a passion for finding innovative solutions to complex challenges., • Driven, dynamic and creative., • An enthusiastic lifelong learner who actively cultivates new experiences, enjoys personal development and stays at the forefront of conversations in the business, arts and social impact worlds., • Comfortable working as part of a boutique firm in a fast-paced environment., • Warm, fun and charismatic personality with a strong team spirit.

CONSTRUCTION PROJECT COORDINATOR - LUXURY RETAIL ML Projects is hiring a Project Coordinator to support the delivery of luxury fashion retail fit-outs across the UK and Europe. You'll work alongside our Project Managers, helping move projects through tender, procurement, site delivery, and handover, taking design information from our internal team and keeping it on track as it lands on site. Project values range from £350,000 to £2M+. Our PMs run several concurrent fit-outs at any one time, each with tight programmes, demanding landlord and centre management requirements, and clients who expect flagship-standard execution. Your job is to give those PMs the bandwidth and reliable information they need to deliver — tracking actions, chasing responses, maintaining trackers and registers, and keeping site, design, and client conversations joined up. This role is pitched at someone who has spent a year or two on active fit-out sites or in a contractor's PM team. You should already know how a site really runs: how RFIs get answered (or don't), what a valuation looks like, how snags get closed out, and why programmes slip. KEY RESPONSIBILITIES Project Administration & Coordination ● Coordinate project activities across multiple concurrent retail fit-out projects. ● Maintain project schedules, milestones, and critical path activities using Smartsheet. ● Prepare and distribute project communications, meeting minutes, and progress reports ● Manage project documentation systems including drawings registers, RFI logs, and variation orders. ● Coordinate site surveys and pre-construction assessments across UK and European locations. ● Support BOQ preparation, tender analysis, and subcontractor procurement processes. Construction Documentation & Compliance ● Maintain construction drawings registers and ensure latest revisions are distributed. ● Coordinate submittal schedules and track approvals from consultants and clients. ● Support method statement reviews and RAMS documentation. ● Assist with building control submissions and statutory compliance documentation. ● Maintain health and safety documentation and coordinate CDM2015 requirements. ● Track and manage variation orders, change requests, and contract amendments. Stakeholder Communication & Management ● Serve as the primary coordination point between main contractors, subcontractors, and supply chain. ● Coordinate between clients, architects, MEP consultants, and construction teams. ● Schedule and organize site meetings, progress reviews, and coordination meetings. ● Maintain regular communication with international project teams and local contractors. ● Manage RFI processes and ensure timely technical query resolution. Site Operations Support • Coordinate site access arrangements, deliveries, and logistics planning, • Support site setup activities including welfare facilities, security, and utilities, • Assist with material procurement tracking and delivery schedules, • Coordinate specialist subcontractor activities and interface management, • Support quality control processes and snagging list management, • Coordinate handover documentation including O&M manuals and warranties, • Commercial & Financial Coordination, • Support cost tracking and budget monitoring processes, • Assist with subcontractor payment applications and valuations, • Maintain contract registers and key date schedules, • Support variation pricing and change order administration, • Coordinate insurance documentation and performance bonds, • Assist with final account preparation and project close-out processes Systems & Process Support • Maintain project tracking systems (Smartsheet) and construction programming, • Update project coding systems., • Support financial tracking and CAPEX reporting processes, • Maintain project filing systems including contract documentation, • Assist with compliance documentation and regulatory submissions, • 2-4 years experience in construction project coordination or site administration roles, • Experience working with general contractors on commercial or retail fit-out projects, • Knowledge of construction processes, terminology, and standard practices, • Understanding of construction contracts (JCT Design & Build, JCT Minor Works preferred), • Experience with construction documentation and drawing management systems \tTechnical Construction Knowledge • Understanding of construction sequences and critical path dependencies, • Familiarity with building control processes and statutory approvals, • Understanding of CDM regulations and health & safety requirements, • Knowledge of construction materials, specifications, and installation methods, • Software & Systems Proficiency, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project), • Experience with project management software (Smartsheet preferred, or similar platforms), • Understanding of drawing management systems and version control, • Basic knowledge of construction estimating and cost control principles \tCommunication & Coordination Skills • Excellent written and verbal communication skills with construction teams, • Professional approach to contractor and subcontractor relationship management, • Ability to communicate technical information clearly to non-technical stakeholders, • Cultural sensitivity for international project coordination, • Strong attention to detail in contract administration and documentation \tPersonal Attributes • Proactive approach with strong problem-solving abilities in construction environments, • Flexibility to adapt to changing site conditions and project requirements, • Professional attitude with understanding of construction industry practices, • Ability to work under pressure and manage multiple competing priorities, • Willingness to visit construction sites and understand on-site challenges To apply, send your CV and a short note on the construction project you are most proud of, and why, to .