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Astute's Power Team working with one of the UK's leading independent suppliers of critical power solutions, to recruit a Service Coordinator for its Havant office. The Service Coordinator role comes with a salary of up to £28,000, ongoing training and development, and the opportunity to join a growing business that prides itself on delivering exceptional customer service across the UK's critical power sector. If you're an experienced Service Coordinator, Service Administrator, or Customer Service professional looking to work for an organisation that puts customer care, safety, and service excellence at the heart of everything it does, then submit your CV to apply today. Responsibilities and duties of the Service Coordinator role Reporting to the Service Manager you will: Details Manage a portfolio of customers as their dedicated Service Coordinator. Coordinate engineers across the UK, ensuring efficient scheduling and resource planning. Handle high volumes of customer calls, emails, and service requests in a professional and timely manner. Forecast engineer requirements and manage planned maintenance schedules and service contracts. Identify opportunities for contract renewals, remedial works, and additional service sales. Maintain accurate records within the CRM system and produce service reports. Support engineers with job documentation, parts ordering, and access arrangements. Liaise with customers, engineers, and internal departments to ensure excellent service delivery. Ensure all administrative tasks are completed accurately while maintaining exceptional customer communication throughout. Professional qualifications We are looking for someone with the following: Previous experience in a Service Coordinator, Service Administrator, Scheduler, or similar customer-facing administrative role. Experience working within a fast-paced engineering, facilities management, utilities, or technical service environment would be advantageous. Strong IT skills with experience using CRM systems and Microsoft Office. Excellent written and verbal communication skills. Full right to work in the UK. Personal skills The Service Coordinator role would suit someone who is: Highly organised with excellent time management skills. Able to prioritise multiple tasks in a busy environment. Calm and resilient under pressure. Proactive with a positive, can-do attitude. Customer-focused with excellent relationship-building skills. Confident communicating with engineers, customers, and internal stakeholders. Adaptable and eager to continuously improve processes. Salary and benefits of the Service Coordinator role Up to £28,000. Ongoing training and career development opportunities. Supportive and collaborative working environment. Opportunity to work for a growing leader within the critical power industry. Standard working hours of 9:00am - 6:00pm, Monday to Friday, with a one-hour lunch break. #LI-WG1 INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Astute's Power Team working with one of the UK's leading independent suppliers of critical power solutions, to recruit a Service Coordinator for its Havant office. The Service Coordinator role comes with a salary of up to £28,000, ongoing training and development, and the opportunity to join a growing business that prides itself on delivering exceptional customer service across the UK's critical power sector. If you're an experienced Service Coordinator, Service Administrator, or Customer Service professional looking to work for an organisation that puts customer care, safety, and service excellence at the heart of everything it does, then submit your CV to apply today. Responsibilities and duties of the Service Coordinator role Reporting to the Service Manager you will: Details Manage a portfolio of customers as their dedicated Service Coordinator. Coordinate engineers across the UK, ensuring efficient scheduling and resource planning. Handle high volumes of customer calls, emails, and service requests in a professional and timely manner. Forecast engineer requirements and manage planned maintenance schedules and service contracts. Identify opportunities for contract renewals, remedial works, and additional service sales. Maintain accurate records within the CRM system and produce service reports. Support engineers with job documentation, parts ordering, and access arrangements. Liaise with customers, engineers, and internal departments to ensure excellent service delivery. Ensure all administrative tasks are completed accurately while maintaining exceptional customer communication throughout. Professional qualifications We are looking for someone with the following: Previous experience in a Service Coordinator, Service Administrator, Scheduler, or similar customer-facing administrative role. Experience working within a fast-paced engineering, facilities management, utilities, or technical service environment would be advantageous. Strong IT skills with experience using CRM systems and Microsoft Office. Excellent written and verbal communication skills. Full right to work in the UK. Personal skills The Service Coordinator role would suit someone who is: Highly organised with excellent time management skills. Able to prioritise multiple tasks in a busy environment. Calm and resilient under pressure. Proactive with a positive, can-do attitude. Customer-focused with excellent relationship-building skills. Confident communicating with engineers, customers, and internal stakeholders. Adaptable and eager to continuously improve processes. Salary and benefits of the Service Coordinator role Up to £28,000. Ongoing training and career development opportunities. Supportive and collaborative working environment. Opportunity to work for a growing leader within the critical power industry. Standard working hours of 9:00am - 6:00pm, Monday to Friday, with a one-hour lunch break. #LI-WG1 INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Immediate Maintenance Helpdesk Administrator | Maintenance Controller Salary: Up to £32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto. Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to £32,000. Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration

Trainee Lettings & Property Coordinator Let's Go Lettings - Portsmouth Salary: £23,132 per annum Hours: Monday to Friday, 9am-5pm - 35 hours per week No weekend working Holiday: 25 days plus 8 bank holidays About us Let's Go Lettings is an exciting new lettings agency based in Portsmouth. Although the agency is brand new, it is led by two experienced directors who each have more than 20 years' experience in the property and lettings industry. As the business grows, we are looking for an enthusiastic and dependable person to join us at an early stage and become an important part of the team. This is a great entry-level opportunity for someone looking to begin or develop a career in property. Previous lettings experience would be helpful but is not essential, as full training and support will be provided. You will be working in a friendly, energetic and fun environment where your contribution will be valued and there will be genuine opportunities to develop your knowledge, take on more responsibility and progress as the agency grows. The role This is a varied position combining office-based work with visits to our managed properties. You will help ensure that tenants receive a professional service and that the day-to-day management of our properties runs smoothly. Your responsibilities will include: ·Conducting property viewings with prospective tenants ·Arranging and managing tenant move-ins ·Preparing inventories and carrying out check-outs ·Completing routine fire-alarm testing and maintaining accurate records ·Answering telephone calls and responding to general tenant and applicant enquiries ·Booking and coordinating property viewings ·Reporting, arranging and following up maintenance work ·Liaising with tenants, landlords and contractors ·Supporting the management of deposits at the beginning and end of tenancies ·Helping to manage tenancy renewals and end-of-tenancy processes ·Keeping property and tenant records accurate and up to date ·Providing general administrative support to the directors and wider business About you We are looking for someone who is: ·Friendly, confident and comfortable speaking with different people ·Organised and able to manage several tasks at once ·Reliable, punctual and willing to take responsibility ·Professional when dealing with tenants, landlords and contractors ·Comfortable using email, telephone systems and basic computer software ·Able to work independently while also contributing to a close-knit team ·Keen to learn and build a long-term career in the property industry ·Proactive, with a practical approach to solving everyday problems Because the role involves visiting properties, a full UK driving licence is required. Access to a vehicle would be advantageous. What we offer ·A salary of £23,132 per annum ·35 hours per week, Monday to Friday ·No evenings or weekend working ·23 days' annual leave plus 8 bank holidays ·Full training and ongoing support ·The opportunity to learn from two directors with more than 20 years' industry experience each ·A friendly, enjoyable and supportive working environment ·A varied role where no two days are exactly the same ·The chance to join a brand-new agency at an early stage ·Genuine opportunities for career progression as the business expands If you are personable, organised and excited by the opportunity to build a career in lettings and property management, we would love to hear from you. Please apply with your CV and a short introduction explaining why you are interested in joining Let's Go Lettings

Service Coordinator Havant Permanent | Full Time £26,000 - £28,000 The Opportunity An exciting opportunity has become available for an organised and customer-focused Service Coordinator to join a busy and growing service team. This is a fast-paced role where no two days are the same. You'll be responsible for coordinating engineers, managing customer accounts, scheduling service work and ensuring customers receive an outstanding level of support throughout every stage of the service process. If you thrive in a busy environment, enjoy solving problems and have excellent organisational skills, this could be the perfect opportunity for you. The Role As a Service Coordinator, you'll play a key role in ensuring the smooth day-to-day operation of the service department. Acting as the main point of contact for a portfolio of customers, you'll coordinate engineer schedules, manage service contracts and ensure work is completed efficiently while delivering exceptional customer service. Key Responsibilities • Manage a portfolio of customer accounts, acting as their dedicated Service Coordinator., • Coordinate engineers across the UK, scheduling planned maintenance and reactive service visits., • Handle a high volume of incoming calls, emails and service requests in a professional and timely manner., • Plan engineer workloads and forecast upcoming service requirements., • Manage service contracts, ensuring work is completed within agreed timescales., • Identify opportunities for contract renewals, additional services and remedial work., • Produce reports and maintain accurate records using the company CRM system., • Support the wider service department with administration, documentation and parts ordering., • Ensure engineers have all relevant job information, site access details and required documentation before attending site., • Maintain regular communication with customers, providing updates and resolving any queries throughout the service process. About You We're looking for someone who enjoys working in a fast-moving environment and takes pride in delivering excellent customer service. You'll be highly organised, able to prioritise multiple tasks and remain calm under pressure. You'll also have: • Previous experience within a customer service, service coordination, administration or account management role., • Excellent communication skills, both written and verbal., • Strong organisational and time management abilities., • The ability to manage multiple priorities while maintaining attention to detail., • Confidence working with CRM systems and Microsoft Office., • A proactive approach with excellent problem-solving skills., • The ability to build strong relationships with customers, engineers and colleagues., • A positive attitude and willingness to learn and develop. Apply today or call Lynsey at Key Recruitment for more information

Customer Service Coordinator Havant Temporary - until 24th December 2026 START DATE 24TH AUGUST Do you have good computer skills, confident of the telephone and enjoy providing an excellent customer service? If you are available to start a new role next week and can commit till the end of December 2026 this role could be good for you! You will be working in a team that provide both repairs and maintenance services for planned and reactive works. Duties Deliver excellent customer service when dealing with internal and external customers on the telephone and email Raise and prepare Work Orders containing accurate information for technicians to visit customers properties. Communicate with colleagues in the wider team to help maintain a professional relationship with internal and external customers. Log all written and telephone contacts correctly and in a timely manner on the CRM system. Demonstrate and promote collaborative working. Skills & Competencies Methodical & organised. Reliable and hardworking. Able to work under pressure within a busy office environment. Capable of multitasking whilst retaining attention to detail. Be able to adapt communication style dependant on the customers needs. Ability to learn new skills. Confident & strong communicator. Expected to work well within a team and individually as and when required. Ability to understand & assess numerical and statistical information. Sound knowledge of IT systems. Working Hours Full time in office 38 hours per week 08.00 – 16.30 Mon-Thurs 08.15 – 16.00 Friday Pay rate £13.39

Operations Planner Location: Portsmouth Job Type: Full-time, Permanent Department: Operations About the Role We are recruiting on behalf of a busy and well-established organisation within the shipping and port operations sector for an experienced Operations Planner. This is a key role within the Operations team, responsible for the efficient planning and coordination of vessel, container and terminal operations, as well as the allocation of operational labour. You will act as a key point of contact for shipping lines, agents and internal operational teams, ensuring activities are planned safely, efficiently and in line with customer requirements. Key Responsibilities Vessel Planning Plan vessel and terminal operations in line with customer requirements, vessel schedules and operational priorities. Coordinate berth usage, taking into consideration vessel arrival and departure times. Liaise with shipping lines, agents, vessel crews, customers and relevant authorities. Prepare vessel operational plans, paperwork and work instructions. Create and maintain accurate vessel records using the Terminal Operating System. Prepare crane splits and discharge/load sequences to support operational productivity. Communicate vessel plans clearly to internal and external stakeholders. Attend vessels when required to provide operational information and make amendments to plans where necessary. Coordinate with government agencies and authorities regarding inspections and operational requirements. Work closely with operational management and vessel teams to ensure customer requirements are met. Container Planning Plan the efficient allocation and movement of containers within container parks. Ensure all operational instructions are accurately recorded within the relevant systems. Coordinate with cargo planning teams regarding container stripping and collection requirements. Liaise with forwarding teams and shipping lines to ensure export containers are available within required cut-off times. Communicate container planning requirements clearly to operational teams. Coordinate with relevant authorities where required. Labour Planning Prepare daily labour plans and coordinate resources to meet operational priorities. Allocate employees based on their skills, training and competency. Prepare and issue operational paperwork and labour plans. Manage overtime lists and allocations across operational teams. Coordinate employee training requirements with relevant training teams. Manage and record employee absence requests in line with company policies. Maintain accurate manual and electronic records to support payroll processing. Monitor attendance and timekeeping and escalate concerns where required. Conduct return-to-work meetings and complete relevant HR documentation. Support attendance reviews in conjunction with HR and operational management. General Responsibilities Ensure all planned activities comply with Health & Safety policies and procedures. Support the maintenance of operational KPI and billing information. Provide operational planning cover as part of a 7-day rota. Work closely with Operations, Commercial, Shipping, Health & Safety and other internal teams. Contribute to the continuous improvement of operational planning processes. Carry out any other reasonable duties as required by Operations Management. About You We're looking for someone with previous experience in operations planning, ideally gained within a shipping, port, logistics, warehousing, distribution or transportation environment. You will ideally have: Previous experience planning operational activities within a busy environment. Experience coordinating vessel, terminal, transport or warehouse operations. Experience planning and allocating labour or operational resources. Strong organisational and planning skills. The ability to work independently and make decisions confidently. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities. Good problem-solving and decision-making skills. Strong customer service skills and the ability to build effective working relationships. Good IT skills, including Microsoft Office and experience using operational/terminal management systems. The ability to work effectively under pressure and respond quickly to changing operational requirements. An IOSH Working Safely or Managing Safely qualification would be advantageous but is not essential. Key Skills Operations Planning Labour Planning Resource Allocation Vessel Planning Container Planning Logistics Shipping & Port Operations Health & Safety Customer Service Problem Solving Decision Making Microsoft Office Terminal Operating Systems This is an excellent opportunity for an experienced Operations Planner, Logistics Planner, Shipping Coordinator or similar operational professional looking to develop their career within a busy and varied environment. TJCOM

As maintenance coordinator, you'll be the central point of contact for incoming work orders, managing everything from initial logging through to completion. They deliver reactive maintenance, planned maintenance programmes, and refurbishment services to residential and commercial property portfolios

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