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Job Code: Customer Service Coordinator Reporting to: Customer Service Manager/Head of Customer Service Purpose: Providing customers and clients with an exceptional aftersales service and management of the rectification of defects post-handover. Ensure customers experience a smooth transition from sales to after-sales Liaise with customers on the reporting of issues and defects Assist in organising and coordinating the direct maintenance operatives Work closely with external contractors Assist in managing defects to an effective resolution Complete end of DLP works to secure release of MGD Certificates and retention'sWork within the team to maintain a high standard of customer Managing the Process Set up new contracts on internal CRM systems Maintain the individual development files, e.g upload Handover Certificates, Correspondence and enter handover dates for HA plots. Take telephone calls from our clients and customers reporting defects. Respond to client and customer emails. Liaise with our contractors in getting defects completed within the given priorities. Keep customers informed until the defects are resolved and book appointments for maintenance operatives as required. Raise work schedules on our CRM system. Record and schedule work from end of DLP inspections (12 month inspections). Send out appointment letters for DLP maintenance works. Send weekly SMS appointment reminders. Organise Maintenance Operatives Weekly Work Diary and Schedules. Provide monthly report on DLP schedules in order to close off contracts and secure release of MGD certificate and retentions. Liaise with the Customer Care Manager. Health and Safety - All employees have a statutory duty to look after their own safety and to give due consideration for the safety of others. Employees also have specific responsibilities as set out in the Company Health and Safety Policy. Equality & Diversity - All employees must comply with the Company Equality and Diversity Policy, ensuring that at all times behaviour is fair and non-discriminatory.Serving the Customer (Internal & External) Develop relationships with our clients and customers Provide feedback on defects to the Customer Care Manager and interdepartmental when requiredApplications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence

Pay: £26,000.00-£28,000.00 per year Job Description: Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Then our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA’s are met alongside excellent customer service. Shifts 42 hours per week, working 4 days per week, 11 hour days, including weekends (1 in 3 weekends on average). Responsibilities will Include: * Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible. * Ensure customer SLA’s are met by making the best use of our resources, and helping to plan out the work efficiently. * Keeping customers informed of what is happening. Key Skills and Attributes * Good geographical knowledge with experience scheduling field visits across the UK & Ireland. * Organised with a logical approach, able to work on own initiative. * An enthusiastic and positive team player. * Good people skills with the ability to be tactful in difficult situations. * Excellent communication skills both written and verbal. * IT literate, with MS Excel and MS Word skills About us Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPOS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service, but our biggest asset is our people and our ability to find, develop and retain the right people is at the core of what we do. To achieve our goals, we must all share a common vision and this relies upon having committed and engaged team members, rather than just co-workers. Job Types: Full-time, Permanent Benefits: * Company pension * Discounted or free food * Free parking * On-site parking * Sick pay Ability to commute/relocate: * Derby: reliably commute or plan to relocate before starting work (required) Would you be able to commit to the shifts? (11 hours 4 days per week. 8AM earliest start, 8PM latest finish. Would include 1 in 3 weekends. The role is office-based) Work Location: In person

Were looking for a hands-on Maintenance Coordinator to join our Operations team at Millom and take responsibility for the routine maintenance of our buildings and equipment. Maintenance Coordinator (Millom).

Maintenance Coordinator (Mining/Quarrying) £40,000-£45,000 + Progression + Training + Company Benefits + Bonus + Monday -Friday + On-Site Loftus, North YorkshireAre you a Maintenance Coordinator or similar with experience within the heavy industry looking for training, progression, company benefit

A growing organisation in St Albans is seeking a Customer Service/Coordinator to join their team focusing on the construction industry. The role involves managing incoming maintenance calls, liaising with engineers, and providing exceptional customer service.

A property management company is seeking a Maintenance Coordinator to manage maintenance activities for approximately 400 properties. Responsibilities include handling tenant inquiries, organizing move-in maintenance, and processing various administrative tasks.

Facilities & Maintenance Coordinator (Part-Time or Full-Time) Saffron Walden 30,000 - 40,000. Our Client is seeking a proactive and hands‑on Facilities & Maintenance Coordinator to support the smooth day‑to‑day running of their site. Carrying out minor building repairs and maintenance tasks.

A leading hotel company in Greater London is seeking a proactive Maintenance Coordinator to support the Maintenance Department.

A leading beauty brand is seeking a Retail Store Maintenance Coordinator to oversee the maintenance and operational standards across the UK. The ideal candidate will have proven retail store maintenance experience, strong organizational skills, and an eye for detail. Responsibilities include managin

We are looking for a Maintenance Coordinator to manage repairs and maintenance in social housing. Familiarity with reactive and planned maintenance. Basic knowledge of maintenance management software (preferred).

A leading data center provider is seeking a Critical Facilities Maintenance Coordinator to manage maintenance and repair scheduling for its facilities. Candidates will oversee preventative maintenance activities, assist in the vendor selection process, and maintain organization of maintenance docume

A leading construction recruitment firm in Greater London seeks a Maintenance Coordinator to manage repairs in social housing. This role requires expertise in maintenance coordination, contractor management, and compliance with health and safety standards. With a salary of up to £35,000, the positi

Perform scheduled maintenance tasks as per the maintenance plan. Essential: 3-5 years of experience in Facilities Maintenance –. Join our exceptional Maintenance Team and put your Mechanical Engineering prowess to great use! Situated in close proximity to Hammersmith Tube Station, offering great c

A leading UK lettings agency is seeking a Maintenance Coordinator to join their team in Willerby. In this full-time role, you will manage maintenance issues reported by tenants, coordinate with landlords and contractors, and ensure a professional approach to repairs.

Field Operations Coordinator - Property Maintenance. Join One Central Property Maintenance - a fast-growing, people-first company trusted by landlords, letting agents, and housing providers across London. We’re on a mission to raise the bar in property care, and we’re looking for a sharp, reliab

A national facilities maintenance company is seeking a Maintenance Coordinator in Worthing. This temp-to-perm role involves managing a high volume of maintenance calls, planning, and dispatching reactive works.

A leading hotel chain in Greater London is seeking a highly organised Maintenance Coordinator to support the busy Maintenance Department.

Join a leading Facilities Maintenance company as a Weekend Maintenance Call Handler in Stratford.

A facilities management service in Greater London is seeking an Assistant Facilities Officer to support the day-to-day operations and maintenance. The role involves monitoring building systems, coordinating maintenance activities, and ensuring health and safety compliance.

A leading recruitment agency is seeking a Maintenance Helpdesk Coordinator to support a facilities management team in Stoke-on-Trent. The role involves providing high-level customer service, booking maintenance works, and ensuring SLA compliance.

A global beauty brand in Greater London is seeking a Retail Store Maintenance Coordinator to ensure operational and maintenance standards across the UK stores. This role requires experience in retail maintenance, strong communication skills, and the ability to coordinate with multiple teams. You wil

A well-established service provider in the UK is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/Kent area.

An established property company is looking for a confident and organised Maintenance Coordinator to join their busy in‑house team. Providing cover for the wider maintenance team when required. You’ll be responsible for coordinating maintenance activity for around 400 properties, acting as the ke

Reporting to the Senior Retail Operations Manager, the Retail Store Maintenance Coordinator acts as the key link between Head Office and the Charlotte Tilbury store network, ensuring excellent operational and maintenance standards across the UK and AUS regions. As a Retail Store Maintenance Coordina

Training opportunities, supportive work culture, and the chance to work across varied maintenance projects. Are you a hands‑on professional with a passion for keeping buildings in top condition? We are looking for a versatile Multi‑Skilled Maintenance Operative to join a dynamic team in London.

We are looking for a highly organised and proactive Maintenance Coordinator to support the smooth running of our busy Maintenance Department. As Maintenance Coordinator, you will be the central point of coordination between the engineering team, suppliers, and the wider hotel:. Monitoring stock leve

A temporary staffing agency is seeking a Repairs and Maintenance Support Officer in Greater London.

A recruitment agency is seeking a Scheduler/Planner to manage multiple maintenance contracts focusing on roofing repairs.

Maintenance Helpdesk Coordinator. An exciting opportunity for a Maintenance Helpdesk Coordinator has arisen working on an exciting contract based within the Stoke‑on‑Trent area assisting with a growing facilities management team.

The successful candidate will handle maintenance requests, coordinate contractors, and maintain compliance across facilities. A leading UK funeral provider is looking for a Property Coordinator to support their Property Services team.

A leading entertainment venue in Greater London is seeking a facility maintenance worker responsible for performing inspections, monitoring supplies, and ensuring safety. The ideal candidate should possess basic maintenance knowledge and strong organizational skills.

A property management company is seeking a Property Maintenance Administrator to ensure timely maintenance and professional service for tenants.

Role: Office and Junior Maintenance Coordinator. We are working on a very exciting new Office and Junior Maintenance Coordinator role for a high-end boutique property firm in Central London. Dealing with maintenance and property enquiries.

A well-established financial firm in London is seeking an experienced Facilities & Maintenance Co-ordinator. Key responsibilities include conducting inspections, managing maintenance issues, and overseeing cleaning standards. The ideal candidate will possess strong customer service skills and previo

A leading service coordination company in the UK is seeking an Account Coordinator / Helpdesk Administrator to join their fast-paced operational team.

A leading beauty brand is seeking a Retail Store Maintenance Coordinator to ensure operational excellence across its UK stores. The ideal candidate will manage relationships with maintenance suppliers, ensure compliance with safety standards, and support visual merchandising efforts. Applicants shou

A UK-based housing services provider is seeking an organised Asset Services Assistant to support maintenance and improvement of their property portfolio.

Reporting to the Senior Retail Operations Manager, the Retail Store Maintenance Coordinator acts as the key link between Head Office and the Charlotte Tilbury store network, ensuring excellent operational and maintenance standards across the UK and AUS regions. Support the planning and execution of

Reporting to the Senior Retail Operations Manager, the Retail Store Maintenance Coordinator acts as the key link between Head Office and the Charlotte Tilbury store network, ensuring excellent operational and maintenance standards across the UK and AUS regions. Support the Retail Operations and Main

A leading Facilities Maintenance company in London is seeking a Night Shift Maintenance Call Handler.

A rising property management firm in Greater London seeks a Field Operations Coordinator to oversee daily operations in property maintenance.

Looking for a Maintenance Coordinator to work for a National Facilities Maintenance company on a newly mobilised based site in Worthing. As the Maintenance Coordinator you're responsible with dealing with a high volume of Maintenance Calls, planning and dispatching of Reactive Works, Raising Purchas

The role involves coordinating with engineers, producing quotes, ordering materials, and ensuring smooth operations for maintenance tasks. Candidates should have experience in construction or maintenance, with excellent organisational and communication skills. A leading recruitment agency is seeking

Ideally someone who has previous experience in a similar role, however it is not essential but a basic knowledge of household maintenance issues, will be an advantage, but not essential as a full structure training programme will be given to inexperienced candidates with the right qualities!. Dealin

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of