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We are looking for a Digital Marketing Executive to lead our restaurant’s online marketing efforts, drive customer engagement, and increase footfall and online orders. The ideal candidate will have experience in social media management, SEO, content creation, and paid advertising to promote the restaurant effectively. Key Responsibilities: Social Media Management: Develop and execute engaging content strategies for Facebook, Instagram, TikTok, and Twitter. Create and schedule high-quality posts, reels, and stories showcasing menu items, promotions, and events. Respond to customer inquiries, comments, and reviews to maintain strong online engagement. Online Advertising & Promotions: Plan and manage paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads. Optimize campaigns to drive reservations, online orders, and brand awareness. Implement and monitor special offers, discounts, and loyalty programs. SEO & Website Management: Optimize the restaurant’s website for search engines to improve online visibility. Manage and update online menus, promotions, and booking systems. Ensure a mobile-friendly and user-friendly experience. Influencer & Partnership Marketing: Collaborate with local food bloggers, influencers, and content creators for brand exposure. Coordinate partnerships with food delivery platforms like Uber Eats, Deliveroo, or Just Eat. Email & SMS Marketing: Create and send email newsletters with updates on promotions, new dishes, and events. Develop SMS campaigns for special offers and exclusive deals. Analytics & Performance Tracking: Use Google Analytics, Meta Insights, and other tools to track and improve marketing performance. Provide reports on campaign success, customer engagement, and online traffic. Required Skills & Qualifications: Bachelor's degree in Marketing, Business, or a related field (preferred). Strong understanding of social media trends, SEO, and online advertising. Experience with content creation tools like Canva, Photoshop, or CapCut. Knowledge of Google Analytics, Meta Business Suite, and email marketing platforms. Excellent communication and creativity skills.
Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).
At EQUIDRY & Drywalks, we all have a passion for horses, dogs & life outdoors. Hard work, dedication and determination is part and parcel of life with horses, and this ethos drives everything we do here. If you share our love of the great outdoors, are full of energy, demand results, have the grit & drive to get things done to the best of your ability, you’ll fit right in here! We are seeking an experienced and results-driven Marketing Manager who will use their expertise to elevate and scale our brands. This role requires a deep understanding of horse riders, dog owners, e-commerce platforms, digital marketing, and customer behaviour in the online space. Some of what you will be doing; Marketing Strategy: Develop and implement marketing strategies for Equidry & Drywalks, aligning with company objectives and market trends. Digital Content Creation & Copywriting: Produce engaging content across social media platforms, including videos, images, and graphics to enhance brand presence and engagement. Email Marketing: Develop and implement email marketing strategies to support customer retention, engagement, and revenue growth. Create visually appealing, on-brand email designs and engaging copy for automated workflows, newsletters, promotional emails, and lifecycle campaigns. Social Media Management: Manage all social media channels, developing and scheduling content to increase reach and engagement. SEO and Analytics: Manage SEO, PPC campaigns, and Google Ads/Analytics to drive traffic and measure marketing effectiveness. Event Planning and Management: Organise and manage events & trade shows, including product launches and promotional activities, to enhance brand visibility. Team Leadership: Manage and mentor team members, fostering a collaborative and innovative environment. Product Launches: Lead the planning and execution of new product launches to ensure successful market entry. Brand Development: Enhance brand identity and ensure consistent messaging across all marketing channels. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape, informing marketing strategies. Content Management: Create and manage marketing collateral, including booklets, banners, user guides, and newsletters. You will have; Proven experience as a Marketing Manager preferably in equestrian, outdoor wear, fashion, retail or a related industry with a strong understanding of digital marketing channels and techniques, including SEO/SEM, content marketing, email marketing, social media, and analytics. Strong copywriting and photography skills. Strong analytical, leadership, and project management skills. Creative thinking and a passion for innovation. Ability to inspire and develop our small team, work collaboratively and adapt to a dynamic environment. Bachelor's degree in Marketing, Business, or related field (Master's degree preferred). Why work for us; This will be an annualised hours, hybrid working role, coming into our Devon office 3 days a week. You will be working alongside our founder and CEO. Work in a friendly, family run business where staff happiness is a top priority. 28 days holiday (including bank holidays) Flexible Schedule Casual Dress Free Parking Staff Discount Social Events & Team Building Annual Work Anniversary Gifts Job Type: Full-time, Flexible Working, Hybrid being onsite 3 days per week at our office in Barnstaple. Benefits: Casual dress Company events Employee discount Free parking On-site gym
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
We are seeking a dynamic and results-driven Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing effective marketing strategies to promote our products and services, enhance brand awareness, and drive customer engagement. Key Responsibilities: - Develop and execute marketing campaigns across various channels (digital, social media, email, etc.). - Conduct market research to identify trends, customer needs, and competitive landscape. - Collaborate with cross-functional teams to create compelling content for marketing materials, including brochures, newsletters, and social media posts. - Monitor and analyze campaign performance metrics to optimize strategies and improve ROI. - Assist in organizing promotional events and campaigns to enhance brand visibility. - Manage social media accounts and engage with followers to build a strong online community. - Support the marketing team in administrative tasks and project management. Qualifications: - Bachelor’s degree in Marketing, Business Administration, or a related field. - Proven experience in marketing or a related role (1-3 years preferred). - Strong understanding of digital marketing tools and techniques. - Excellent written and verbal communication skills in both Chinese and English. - Proficiency in Microsoft Office Suite and marketing software (e.g., CRM tools, email marketing platforms). - Creative mindset with strong analytical skills. - Ability to work independently and as part of a team.
Company: Maxlaw Professional Services Ltd Location: London, UK Job Type: Full-time About Us: Maxlaw Professional Services Ltd is a leading legal consultancy firm specializing in providing comprehensive legal solutions to our clients. We are committed to excellence and innovation in our services. Job Description: We are seeking a dynamic and experienced Marketing Manager to join our team. The ideal candidate will be responsible for developing and implementing marketing strategies to promote our services, enhance our brand presence, and drive business growth. Key Responsibilities: • Develop and execute marketing plans and campaigns. • Manage digital marketing efforts, including SEO, SEM, social media, and email marketing. • Conduct market research to identify trends and opportunities. • Collaborate with the sales team to align marketing strategies with business goals. • Monitor and analyze marketing performance metrics. • Manage the marketing budget and ensure cost-effective strategies. • Oversee the creation of marketing materials and content. Requirements: • Bachelor’s degree in Marketing, Business, or a related field. • Minimum of 2 years of experience in a marketing role. • Proven track record of successful marketing campaigns. • Strong understanding of digital marketing tools and techniques. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Eligible for Skilled Worker Visa sponsorship. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health and wellness benefits. • Opportunities for professional development and career advancement. • Supportive and collaborative work environment.
Job Type: Full-time, Permanent About Us: Job Summary: We are seeking a dynamic and results-driven Advertising and Marketing Associate to join our team. In this role, you will advise the company on developing effective marketing and advertising strategies. You will play a key role in the successful market entry of new brands, product re-launches, and the introduction of new products, while enhancing the commercial image of our company. Your ability to conduct thorough market research and customer perception studies will help shape our advertising and marketing approach to align with business objectives. ** Key Responsibilities:** - Advise on the development of marketing and advertising strategies for the entry of a brand into the market, re-launch of existing products, and introduction of new products. - Analyze market trends, customer perceptions, and competitor positioning to define optimal marketing and advertising approaches. - Conduct research and gather data to assess the company’s position in the market and identify potential opportunities for improvement. - Collaborate with internal teams, including product development and sales, to create compelling marketing campaigns and strategies. - Ensure marketing and advertising initiatives are aligned with the company’s overall objectives and brand positioning. - Assist in the creation of marketing materials and campaigns, and ensure consistency in messaging across all platforms. - Monitor the effectiveness of marketing campaigns and strategies, and suggest adjustments as needed. - Keep up-to-date with the latest trends in advertising and marketing to bring innovative ideas to the team. ** Qualifications:** - Bachelor’s degree in Marketing, Advertising, Business Administration, or a related field. - Proven experience in marketing, advertising, or a related role. - Strong understanding of market research techniques and customer perception analysis. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Creative and strategic thinker with the ability to analyze data and translate insights into actionable plans. - Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously. ** Preferred Skills:** - Experience in digital marketing and social media advertising. - Familiarity with advertising tools and platforms (e.g., Google Ads, social media platforms, email marketing, etc.). - Strong project management skills and attention to detail.
We are looking for an Internal Recruiter for our Brighton branch, we are looking for someone who loves to chat, a people person and is willing to go the extra mile to get the job done and advance their own career. You will be a key team player within our office, building relationships with candidates via email, telephone and face to face. You will have one of the largest impacts on the business, recruiting into our sales department and helping achieve our targets. The Recruiter ideally should have: An outgoing personality A fantastic telephone manner The ability to deal with a diverse group of people Great organizational skills The ability to use their own initiative within a varied role Capacity to work independently, whilst recognizing when appropriate to seek advice or escalate concerns Drive to hit targets and be self-motivated Excellent communication skills. A background in Recruitment is not essential, however a background in some sort of sales or tele sales role is an advantage as we know those in sales love to chat! Or for someone looking for an entry level recruitment role to get their recruitment career started. The role involves but may not be limited to: Managing recruitment for the office via phone, email and face to face Placing recruitment adverts Shortlisting CVs Calling candidates for initial chat Hitting targets We offer a lively, fun environment and a chance to develop skills in recruitment for the right individual who is willing to learn. If you feel like you are a suitable candidate please click the apply button and send us a copy of you most up to date CV with so we can contact you easily if you are successful
Manage salon Treatwell booking System ,marketing Facebook Instagram ,lookafter salon email ,responsIble reliable and honest . Commission free salon service + bonus
Job description TikTok LIVE Host Internship – Top Creator Programme (Uxbridge) Location: The Atrium, Uxbridge Duration: 2 Months (Flexible 20 days per month) Are you ready to become a top-earning TikTok LIVE Host and elevate your social media presence? We are looking for 10 motivated individuals to join our exclusive TikTok LIVE Host Training Programme. Gain expert training, resources, and insights to build a thriving career as a creator on TikTok LIVE! What You'll Receive: Full Training and Mentorship: Hands-on guidance from our in-house TikTok LIVE Creator Managers to support your growth. Professional Videography: Your journey will be documented by a professional videographer, creating valuable content for your personal brand. Performance Feedback: Receive personalized advice from our creator managers to maximize your potential, with tips on leveraging your strengths and improving weaker areas. Algorithm Insights: Learn how to navigate TikTok’s algorithm, understand key statistics, and tailor your content for success. Studio Access: Enjoy 60 hours per month in our state-of-the-art TikTok LIVE studios. Monetization Support: Guidance on livestream strategy and video content creation to grow your community and sustain income after the programme ends. Flexible Schedule: Customizable around your lifestyle and other commitments. Promotions and Perks: Boosts for your livestreams, TikTok LIVE gift rewards, and visibility to accelerate your success. Why Join Us? TikTok LIVE is the largest social networking app worldwide, and the potential for earnings is unlimited. This internship gives you the tools to stand out as a creator and build a sustainable social media career. Requirements: You must be 18 years or older (proof of ID required). Active TikTok and Instagram accounts. Links to any additional social media profiles. A 1-minute video explaining why you should be selected as our next Top Creator. must be able to travel to our studio near Uxbridge station or Plaistow station. How to Apply: Email the following information Your TikTok username. Your Instagram username. Links to any other social media accounts. Your contact telephone number. A 1-minute video explaining why you’re the perfect candidate. About Us: Mioteq, a leader in influencer marketing, is here to help you navigate and master the art of TikTok LIVE. With our extensive resources and expert training, we’re committed to helping you stand out and succeed in the competitive world of social media. Job Types: Fixed term contract, Internship Contract length: 2 months Expected hours: 15 per week Schedule: Monday to Friday Work Location: In person
Sales Development Representative (SDR) – B2B Business Services 📍 Location: Remote (UK-Based) 💰 Salary: Competitive Base + Uncapped Commission ⏳ Job Type: Full-Time About Us Direct Company Acquisitions specializes in helping distressed business owners find solutions to financial difficulties. We assist companies facing insolvency, cash flow problems, or significant debt by providing tailored rescue strategies. As we expand, we’re looking for highly motivated Sales Development Representatives (SDRs) to join our team and help business owners navigate tough financial situations. If you have a hunter mentality, strong communication skills, and thrive in a fast-paced sales environment*l, this role is for you. What You’ll Do: - Outbound Calling: Engage with business owners who have expressed interest in our services (no cold calling). - Qualify Leads: Identify urgent cases and determine their suitability for our solutions. - Consultative Selling: Understand business owners' challenges and present how we can help. - Follow-Ups: Maintain consistent contact with leads through calls, emails, and SMS. - CRM Management: Log interactions and track progress through our sales pipeline. - Work Closely with Closers: Book qualified appointments for senior consultants to finalize deals. What We’re Looking For: ✔ Sales Experience: 1+ years in SDR, telesales, or a similar role (B2B experience preferred). ✔ Resilience & Drive: Ability to handle objections and push deals forward. ✔ Strong Communicator: Confident, persuasive, and empathetic when speaking with distressed business owners. ✔ Process-Driven: Can follow structured sales scripts while thinking on your feet. ✔ Fast Learner: Adaptable and eager to refine sales techniques. ✔ Tech-Savvy: Experience with CRMs, dialers, and sales tools is a plus. What We Offer: ✅ Competitive Base Salary + Uncapped Commission** (OTE £85K+) ✅ High-Quality Leads (No cold calling – only warm leads from our marketing) ✅ Ongoing Sales Training & Coaching ✅ Clear Career Progression Path to Senior Sales Roles ✅ Remote Work Flexibility How to Apply If you’re ready to make an impact and earn great commission, apply now! Send your CV and a short cover letter explaining why you’re a great fit. We’re hiring immediately, so don’t wait—take the next step in your sales career today!
ALPA Consultants Ltd. is seeking a talented Digital Marketing Specialist to drive our online presence and brand growth. The ideal candidate will be responsible for developing and executing digital marketing strategies, managing social media campaigns, optimizing SEO/SEM efforts, and analyzing performance metrics. Experience with content creation, email marketing, and paid advertising is a plus. If you're a creative thinker with a passion for digital trends and data-driven marketing, join our team and make an impact! Apply now to be part of a dynamic and innovative consulting firm.
Are you passionate about the equestrian world and ready to combine your expertise with office-based responsibilities? Do you have a keen interest in Sports Horses, do you know a little about breeding or are you a linear scoring wizard with an in depth knowledge of genetics? We are interested in hearing from you at either end of the spectrum! Have you got an interest or background in social media marketing? We are seeking a dedicated and knowledgeable Equestrian Specialist Office Administrator to join our dynamic team at Elite Stallions (UK) Ltd, the UK’s foremost agent and importer of sport horse semen. This position is ideal for someone who understands the equestrian industry, thrives in a professional office environment, is flexible, well presented, a great communicator and who is calm under pressure Position: Equestrian Specialist Office Co-ordinator Location: Devon. Job Type: Full-Time, summer and winter working hours differ, flexibility is required. Summer hours are longer, winter hours are very flexible and much shorter. March to September, the office opens at 6:30, this position is for a 7am start. Salary: Competitive, based on experience and knowledge in the sphere. The role is office based - the location is rural, a driving license will be necessary, there are no public transport links. Potential for service linked accommodations by arrangement. Note - Some weekend working may be required. Key Responsibilities: Act as the primary point of contact for client enquiries, incoming sales calls and support. Manage scheduling, bookings, and coordination for semen shipments. Maintain accurate records of courier shipments, orders, inventory. Provide administrative support to the team, including email correspondence, document preparation, and database management. Collaborate with marketing to create equestrian-specific content for newsletters, social media, and promotional materials. Liaise with suppliers and clients to ensure smooth operations. Liaise with publications, shows, industry specialists, European studs, competitors and vets. Stay informed about industry trends, products, and advancements to provide informed recommendations. The current position also combines with lab management and the inventory of the frozen semen stocks and shipping, What We're Looking For: Experience: Desirable - A strong background in the equestrian industry, either professionally or as an enthusiast but with a working knowledge of equestrian terminology and a a desire to learn more. Skills: Essential - Proficient in office software (e.g., Microsoft Office Suite, scheduling tools) with excellent organisational and communication skills. Ability to see things through. Knowledge: Desirable - Familiarity with equestrian (specifically breeding) terminology, and best practices is desirable. Team Player: Ability to work collaboratively while taking initiative on individual tasks. Flexibility, desire to travel in Europe. Detail-Oriented: Keen attention to detail, especially in administrative tasks and customer service. Technological ability and process driven thinking. Excellent organisational skills required. Why Join Us? Be part of a passionate, fun, equestrian-focused team. Work in a supportive, safe and personally connected environment. Enjoy opportunities to contribute to a growing company and associated companies, with a shared love for horses. Competitive salary and benefits package, including potential for professional development. A supportive work environment where your expertise is valued. Potential for a live in position Flexible hours with the potential for travel and exposure within the industry. Be part of a cutting edge team at the forefront of the industry. How to Apply: If you’re ready to bring your equestrian knowledge and office skills together, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and passion for the equestrian industry in the first instance to: Please note, it is important to have an understanding of the equestrian breeding season, this job comes with very limited holiday in the key months of March to September and very permissive holiday slots in the off season months. You will be contacted if we wish to progress your application, you may be required to complete a pre-interview pack. Take the reins of your career—apply today! Things to consider before you make your application: The equine industry, whilst incredibly rewarding, is hard work and is not all about a 9-5, this is not that kind of job. You may be asked to: Assist with open days, travel overseas, work weekends, work extra hours, travel with your job within the UK, undertake other duties by agreement. The office can be very high octane in the high season, you will need to be able to work under pressure and after training, take responsibility. This is not a riding or yard position. There is no hands on care of equines in this position.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: - Oversee and manage the reception team, ensuring smooth guest arrivals and departures. - Handle reservations, seating arrangements, and guest flow to optimize the dining experience. - Train and mentor junior receptionists, maintaining high standards of service. - Manage phone and email inquiries, assisting with bookings and special requests. - Work closely with front-of-house and management teams to ensure seamless operations. - Maintain an organized and welcoming reception area. About you: - Previous experience as a Senior Receptionist or in a similar leadership role within hospitality. - Exceptional customer service, communication, and organizational skills. - Ability to multitask and remain calm under pressure. - A team player with leadership qualities and a proactive attitude. - Strong attention to detail and problem-solving skills. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Join Our Team at Yodel Solar! Are you passionate about renewable energy and looking to make a difference? At Yodel Solar, we are a dynamic and driven solar energy company dedicated to providing sustainable solutions that empower communities and protect our planet. We pride ourselves on our innovative approach, strong values, and commitment to excellence. We're seeking motivated individuals who thrive in a fast-paced environment and are ready to be part of a team that is not just selling products, but transforming the way we think about energy. If you're ready to contribute to a brighter, greener future, we want to hear from you! Job Sales Introduction: Yodel Solar Are you passionate about clean energy and looking for a fulfilling remote sales position? Join our Solar Energy Department, where we are dedicated to making a difference in sustainable living by promoting innovative solar solutions and home improvements! As a Sales Representative, you'll be at the forefront of our mission to empower homeowners to embrace renewable energy. Your primary responsibility will be to connect with potential clients through calls, nurturing leads, and booking appointments for various home improvement projects, including loft installations and cutting-edge solar installations. Key Responsibilities: - Conduct outreach to warm leads via phone calls, effectively communicating the benefits of solar energy and home improvement solutions. - Schedule consultations with interested homeowners to discuss their needs and provide tailored recommendations. - Build and maintain strong relationships with clients, ensuring a seamless and positive experience throughout the sales process. - Collaborate with our dedicated team to stay updated on product offerings, promotional campaigns, and industry trends. What We Offer: - A fully remote work environment that allows for flexibility and work-life balance. - Competitive compensation structure with commission opportunities based on performance. - Ongoing training and support to help you succeed in your role and further develop your sales skills. - The chance to be a part of a growing industry that contributes to a greener future and sustainable energy solutions. Key Roles Needed 1. Lead Generation Specialist - Responsible for identifying and qualifying potential leads through calls, emails, and networking. 2. Sales Representative - Engage with leads to present solar energy solutions, understand their needs, and close sales. 3. Customer Relationship Manager - Maintain relationships with leads and customers, providing ongoing support and follow-ups. 4. Product Knowledge Expert - Maintain a deep understanding of solar energy solutions, benefits, and market trends to effectively communicate with prospects. 5. Sales Analyst - Analyse sales data, track performance metrics, and provide insights for strategy improvements. Skills Required 1. Communication Skills - Strong verbal and written communication ability to clearly convey information and persuade prospects. 2. Active Listening - Ability to listen and understand customer needs, addressing concerns and providing tailored solutions. 3. Persuasion and Negotiation - Skills to influence prospects’ decisions and negotiate terms effectively to secure sales. 4. Time Management - Strong organisational skills to balance multiple leads and follow-up tasks efficiently. 5. Problem Solving Skills - Ability to address objections and find suitable solutions to meet customer needs. 6. Self-Motivation and Resilience - Staying motivated, overcoming rejection, and continuously striving to meet or exceed sales targets. 7. Adaptability - Flexibility to adjust strategies and techniques based on feedback and changing market conditions. If you are a motivated individual with outstanding communication skills and a passion for renewable energy, we would love to hear from you! Join us in driving the solar revolution and transforming homes into energy-efficient havens. Apply now, and let’s work together to create a brighter, cleaner future for all!
Join the powerhouse team at Design & Build UK – the leading marketing and advertising agency in Bolton – and kickstart your journey to success! As a sales executive with us, you won't just boost your earning potential – you'll revolutionise the industry! The Role: Every day, you'll be diving headfirst into the exciting world of potential clients, armed with irresistible opportunities to showcase our unparalleled expertise. From pitching advertising space in our leading publication, 'Design & Build UK, to crafting captivating email marketing campaigns and spearheading cutting-edge social media strategies, your role will be anything but ordinary. Teaming up with a dynamic group of professionals, your mission will be crystal clear: smash those sales targets and attract new clients. The Ideal Candidate: Are you a born opportunist with a knack for turning opportunities into gold? If you thrive in fast-paced environments, possess impeccable communication skills, and are always one step ahead, then you're exactly who we're looking for! Whether you're a seasoned sales guru or a rising star ready to shine, this role offers the ultimate platform for you to unleash your potential. Required Skills: While we welcome applicants from all backgrounds, having these skills will put you ahead of the pack: 1. A gift for conversation 2. Confidence that shines, especially over the phone 3. An thirst for success and exceeding expectations 4. Self-motivation and an unwaveringly positive attitude 5. Previous experience in telesales is a bonus! What You'll Get: Joining our team means diving into a world of endless possibilities. Here's what's in store for you: 6. The opportunity to collaborate with a trailblazing company with 14 years of industry experience 7. Uncapped commission: Your earning potential is limited only by your ambition 8. Monthly bonuses tied to your exceptional performance 9. On-target earnings of around £35k – and beyond! 10. A supportive team culture led by an inspiring female leader, recognised as an industry leader 11. Comprehensive training to equip you for success from day one 12. Flexible working arrangements once you've hit your targets Ready to unleash your sales prowess and soar to new heights? Don't wait – apply now and let's make magic together!
The role of a Creative Design Assistant to work for EK Properties Limited plays a key role in enhancing the company's branding, marketing, and visual communication. Their responsibilities typically include: 1. Branding & Visual Identity 2. Ensuring consistency in brand visuals across all marketing materials. 3. Designing company logos, brochures, flyers, and signage for properties. 4. Assisting in the development of brand guidelines for property-related promotions. 5. Marketing & Advertising Support 6. Creating digital and print materials for property listings, advertisements, and social media. 7. Designing email templates, newsletters, and presentations for clients and stakeholders. 8. Collaborating with the marketing team to produce high-quality promotional materials. 9. Property Listings & Website Content 10. Enhancing property photos using graphic design software. 11. Assisting in updating website visuals, banners, and property descriptions. 12. Creating engaging graphics for virtual tours, 3D renderings, or interactive property showcases. 13. Social Media & Digital Content 14. Designing engaging social media posts, stories, and reels. 15. Creating video content or motion graphics to showcase properties. 16. Developing infographics, animations, or GIFs to improve audience engagement. 17. Collaboration & Project Management 18. Working with property managers, real estate agents, and marketing teams to understand creative needs. 19. Coordinating with external vendors, such as printers or photographers, to ensure high-quality production. 20. Managing multiple design projects and meeting deadlines. 21. Event & Presentation Support 22. Designing materials for open houses, property tours, or company events. 23. Assisting in preparing visually appealing presentations for investor meetings. Skills & Tools Required Proficiency in design software (Adobe Photoshop, Illustrator, InDesign, Canva, etc.). Understanding of digital marketing, branding, and social media trends. Basic knowledge of photography, video editing, or 3D modeling (a plus). Strong creativity, attention to detail, and ability to meet deadlines.
About Us ... At Amax Marketing, we’re dedicated to driving growth for businesses of all sizes. With over a decade of experience across various industries, our mission is to connect you with the right audience among the 5 billion people online. Our services encompass SEO, PPC, Social Media, and Website Development, all tailored to enhance your online presence and ensure long-term success. We believe in fostering a positive work culture that encourages learning and fulfilment. We thrive on strong working relationships, and we provide an environment where ambitious individuals can grow and develop rapidly. Our clients benefit from our collaborative approach, and we take pride in delivering exceptional results that exceed expectations. What do we need? Amax Marketing is looking for a talented SEO Specialist to join our team. You’ll take care of your own pool of clients; you will develop and implement SEO strategies to drive organic growth and improve search rankings for a range of clients across several industries. You’ll handle strategy, execution, and reporting while taking the lead on direct communication with clients. If you’re ready to make a difference, we’d love to hear from you! Key Responsibilities: - Develop and execute data-driven SEO strategies to improve organic traffic and search rankings. - Manage and optimise client websites using tools such as Google Analytics, Google Search Console, Google MyBusiness, Tag Manager, and leading SEO platforms. - Create high-quality, SEO-optimised content to drive engagement and improve search visibility. - Execute link-building strategies to enhance domain authority and organic reach. - Build strong, long-lasting relationships with clients, providing clear communication and actionable insights. - Monitor and report on campaign performance, adjusting strategies as necessary to meet KPIs. - Participate in pitches to secure new SEO projects for the company. Key Skills & Experience: - Proven experience in SEO, with a strong track record of driving website traffic through strategic campaigns. - Proficiency in tools such as Google SEO tools, Tag Manager, SEMrush, Ahrefs, Moz, and Screaming Frog. - Comprehensive understanding of technical SEO, content optimisation, and link-building strategies. - Analytical mindset with the ability to interpret data and translate it into actionable recommendations. - Excellent communication and interpersonal skills; confident working directly with clients. - Experience integrating SEO efforts with broader digital marketing strategies, including paid media and social campaigns. - A proactive, can-do attitude with the ability to manage multiple projects and deadlines effectively. - It would be beneficial if you have: - Some experience in other digital marketing disciplines, such as PPC, email marketing, LinkedIn, and social media. - A background in B2C lead generation, particularly within industries like self-storage, eCommerce, or logistics. - Can also drive to meet clients. **Benefits:** - Private healthcare – which includes additional benefits like cinema tickets - Pension - Birthday leave - Additional days off after 2 years' service - Christmas- & Summer-party invites - Laptop - Mobile phone - Training budgets available
We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.
To attract quality candidates, a job role description should be clear, detailed, and engaging. Here’s how to structure it effectively: 1. Job Title • Use a concise and specific title (e.g., “Senior Data Analyst†instead of “Data Guruâ€). • Avoid jargon or internal titles unfamiliar to outsiders. 2. About the Company • Include a brief description of your company, its mission, culture, and values. • Highlight unique selling points, such as innovation, employee development, or social impact. 3. Role Summary • Clearly outline the purpose of the role and its importance within the organization. • Example: “As a Marketing Manager, you will lead our strategy to enhance brand awareness and drive customer engagement across global markets.†4. Key Responsibilities • List 5-7 specific, action-oriented tasks. • Example: “Develop and execute data-driven marketing campaigns,†instead of “Work on marketing.†5. Required Skills and Qualifications • Specify technical and soft skills, educational background, and experience levels (e.g., “3+ years of experience in project managementâ€). • Indicate which qualifications are required and which are preferred. 6. What You’ll Bring • Highlight qualities you seek, like problem-solving skills, adaptability, or teamwork. • Be realistic to ensure candidates can meet expectations. 7. What We Offer • Detail perks like competitive salary, benefits, flexible work arrangements, career growth opportunities, or an inclusive work culture. 8. Application Process • Explain the next steps, such as submitting a portfolio, completing an assessment, or interview stages. • Include a clear deadline and contact information. Example Description Position: Digital Marketing Specialist About Us: At [Company Name], we’re redefining [industry/field]. Our mission is to [core mission statement], and we value innovation, collaboration, and growth. The Role: We’re seeking a creative and results-driven Digital Marketing Specialist to craft impactful campaigns that drive engagement and growth. Key Responsibilities: • Develop and implement marketing strategies across platforms (e.g., social media, email, PPC). • Analyze campaign performance and provide actionable insights. • Collaborate with the design team to create compelling content. Qualifications: • Bachelor’s degree in Marketing, Communications, or a related field. • 2+ years of digital marketing experience. • Strong understanding of analytics tools like Google Analytics. What We Offer: • Competitive salary and benefits. • Opportunities for career growth. • Hybrid work environment with flexible hours. A clear and structured description like this attracts motivated, qualified candidates who resonate with your company’s vision.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025
About us: Hell Stitched is a bold, metal and deathcore-inspired clothing brand dedicated to crafting edgy apparel while standing firm in our commitment to sustainability and inclusion. We create designs that resonate with individuality and rebellion, all while prioritizing the health of our planet. Join our team to unleash your creativity and make a difference in the alternative fashion scene. Job Description: Hell Stitched is seeking a passionate and talented Graphic Designer to join our creative team. In this role, you will bring the Hell Stitched brand to life through compelling graphics that align with our metal/deathcore aesthetic. Your work will play a critical role in shaping the visual identity of our collections and promotional campaigns, driving our message of individuality and eco-consciousness. Key Responsibilities: - Apparel Graphics: Design striking graphics for t-shirts, hoodies, and accessories that align with Hell Stitched’s edgy, alternative aesthetic. - Brand Visuals: Create visually engaging materials for social media, website banners, email campaigns, and other marketing collateral. - Collaborative Design: Work closely with the creative director and marketing team to develop and execute seasonal concepts and collections. - Trend Awareness: Stay up-to-date with trends in metal/deathcore culture, alternative fashion, and graphic design to ensure designs resonate with our target audience. - Sustainability Focus: Incorporate eco-conscious design principles and ensure alignment with the brand's commitment to environmental responsibility. Qualifications: - A strong portfolio showcasing designs aligned with metal, deathcore, or alternative aesthetics. - Proficiency in Adobe Creative Suite (Illustrator, Photoshop, etc.) and other graphic design tools. - A deep understanding of Hell Stitched’s core values of individuality, sustainability, and inclusion. - Excellent communication skills and the ability to collaborate effectively in a team environment. - Strong attention to detail and the ability to manage multiple projects under tight deadlines.
Team Leadership: Leading and managing a team of customer service representatives by providing guidance, support, and feedback. This includes setting performance goals, conducting performance reviews, and fostering a positive work environment. Training and Development: Ensuring the team is well-trained in customer service best practices, product knowledge, and company policies. This involves organizing training sessions, coaching team members, and identifying areas for skill improvement. Customer Interaction Management: Handling escalated customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily. This includes communicating with customers through various channels such as phone, email, and live chat. Performance Monitoring: Monitoring and analyzing the performance of the customer service team using key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Process Improvement: Identifying areas where customer service processes can be improved to enhance efficiency and customer satisfaction. This can involve implementing new tools, updating procedures, and streamlining workflows. Reporting: Preparing and presenting regular reports on team performance, customer feedback, and service metrics to senior management. This also includes making recommendations for improvements based on data analysis. Collaborative Work: Collaborating with other departments such as sales, marketing, and product development to ensure a unified approach to customer satisfaction and to convey customer feedback for product and service improvements. Resource Management: Managing customer service resources, including staffing levels, scheduling, and allocating tasks to ensure optimal team performance.