
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Oversee daily kitchen operations, ensuring high standards of food preparation and safety. Manage and train kitchen staff, fostering a collaborative environment. Monitor food production processes to maintain quality and efficiency. An excellent knowledge of Food Hygiene including HACCP. Ensure compliance with health and safety regulations. Maintain a high standard of hygiene and safety in respect of premises, staff and food handling by ensuring that all staff members attend the company hygiene and safety training Supervise portion numbers, control food wastage on site and take appropriate action as the need arises Ensure that training and temperature records are maintained Collaborate with front-of-house staff to ensure seamless service. Maintain inventory and order supplies as needed. Integrity and the ability to communicate appropriately at all levels of the business. Ensure that the highest standard of food quality, presentation and service are achieved and maintained at all times

Based in Chiswick W4 > Hours - 20-35hrs per week - Weekdays & Weekends Salary - Starting at £12.21 plus tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends

Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.