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About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview:We are seeking a skilled 3rd Line Support Specialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: • Resolve escalated technical issues related to Windows, Office 365, and Azure environments., • Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations., • Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes., • Implement, configure, and manage solutions in Azure and Office 365 environments., • Liaise with clients to understand their technical needs and provide tailored solutions., • Proactively monitor systems, identify potential issues, and implement preventative measures., • Proven experience in a 3rd Line Support role, preferably within an MSP environment., • Expertise in Windows Server, Office 365, and Azure technologies., • Strong problem-solving skills with the ability to think critically and work under pressure., • Excellent communication skills, both verbal and written, with a customer-focused approach., • Competitive salary and benefits package., • Opportunities for professional development and certification., • A supportive and collaborative work environment. Let me know if you'd like to adjust any sections!

IT Support Engineer | £32,000 DoE + Benefits Location: Berkshire The Opportunity A fantastic opportunity has become available for an IT Support Engineer to join a leading MSP delivering IT support. This role offers a varied position where you will support multiple school sites, ensuring reliable IT systems while helping staff and students make the most of their technology. You will play a key role in maintaining IT infrastructure, resolving technical issues, and assisting schools in improving their overall use of digital tools to support teaching and learning. Experience & Skills * Previous experience in an IT support role such as ICT Technician, Service Desk Analyst, or 2nd Line Support. * Strong troubleshooting and problem-solving abilities across hardware, software, and networking. * Knowledge of Microsoft 365, Windows environments, and common user applications. * Experience supporting desktop devices, printers, and classroom technology. * Ability to communicate technical information clearly to non-technical users. * Well organised with the ability to work independently and manage priorities. Experience within an education environment would be beneficial but is not essential. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

ICT Technician Slough We are looking for a skilled ICT Technician to join a busy MSP around the Slough area. This role would suit someone with experience supporting IT either within a school environment or MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. You’ll be responsible for keeping systems running smoothly while also help the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: • Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students, • Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more, • Install, configure and upgrade hardware and software across the school network, • Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications, • Work proactively with stakeholders to identify improvements in ICT provision, • Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment, • Strong knowledge of Microsoft Office 365 and Windows operating systems, • Good understanding of common user applications and networked systems, • Confident troubleshooting skills with the ability to work independently under pressure

The Cybersecurity Solution Specialist will play a pivotal role in driving revenue growth and strengthening the position within the cybersecurity market. This role focuses on supporting the Key Accounts team, working alongside Account Managers and New Business Sales to identify opportunities, deliver value propositions, and ensure customers maximize their investment in security solutions The ideal candidate is a dynamic, results-oriented professional with a strong understanding of both Microsoft security technologies and the broader best-of-breed cybersecurity landscape, including vendors such as Mimecast, CrowdStrike, and others. Success in this role requires excellent relationship-building skills, a structured approach to sales, and the ability to navigate a matrixed sales organisation. Location: Reading, London, Burton on Trent, Leeds, Manchester Responsibilities:Sales Execution & Pipeline Management: Drive cybersecurity pipeline development and manage the full sales cycle from lead generation to close as part of a deal team. Collaborate with Account Managers to identify whitespace opportunities for cross-sell and upsell within existing key accounts. Engage SMB clients (70500 users) with tailored security solutions from across the Cyber portfolio Deliver compelling presentations and demos that articulate the business value of cybersecurity solutions. Negotiate and close deals, ensuring favourable terms for the company. Provide accurate forecasts and consistently achieve or exceed sales targets. Stakeholder Collaboration: Work closely with Account Managers, Customer Success, Pre-sales and Marketing to accelerate pipeline creation and deal velocity. Partner with security vendors and MSPs to leverage tools, resources, and joint go-to-market strategies. Share market insights and customer feedback with product teams to influence solution development. Value Proposition Expertise: Maintain deep knowledge of Microsoft security offerings and other select leading cybersecurity vendors. Position the company as a trusted advisor for cybersecurity, helping customers reduce risk and improve resilience. Stay abreast of emerging industry trends, threats, and compliance requirements. Requirements: A minimum of 3 years proven experience in cybersecurity sales. Familiarity with Microsoft security technologies and leading vendors (e.g., Mimecast, CrowdStrike). Background in MSP/MSSP environments or channel sales models. Direct experience of working for, or closely with, leading security vendors such as Microsoft, Mimecast, Crowdstrike. Experience working with SMB clients (70500 users). Comfortable applying leading sales methodologies (MEDDIC, Sandler). Excellent communication, presentation, and negotiation skills for C-level and technical audiences. Technical & Industry Knowledge: Understanding of cybersecurity frameworks and compliance (ISO 27001, NIST, GDPR). Familiarity with threat detection, MDR/EDR/XDR, SIEM, email security, and identity management solutions. Awareness of current threat landscape and MSSP service models (SOC, vulnerability management, incident response). JBRP1_UKTJ

Join a boutique Managed Service Provider with a 28-year track record of doing things differently. Provide high-level 1st and 2nd line desktop support to a diverse client base of 25–250 users. MSP helpdesk environment at a 2nd line level.

A boutique Managed Service Provider in the UK is looking for an experienced technician to provide high-level technical support and manage projects. Candidates should have 2–3 years of experience in an MSP helpdesk environment and strong communication skills.

Ideal candidates come from MSP backgrounds and are excited about networking tasks.

Our client is known for their data-driven approach, technical expertise, and focus on delivering measurable ROI — combining paid media, analytics, and emerging AI strategies to stay ahead of the curve.This is an exciting opportunity for a Paid Media Manager to join a growing, high-performing team.

Our client has built a strong reputation for combining technical expertise with commercial impact, helping clients improve visibility, engagement, and ROI in highly competitive markets.Their approach is quality-led, focusing on insight, innovation, and measurable results rather than volume.This is a

Field Engineer MSP - Burnley basedWe are a growing MSP looking for a dynamic Field Engineer to join our Burnley-based team.

The role requires strong MSP experience, M365 administration expertise, and effective communication skills.

A growing Managed Services Provider is looking for a skilled Service Delivery Manager to oversee the Service Desk function and drive operational excellence.This role involves leading a team, implementing ITIL processes, and ensuring customer satisfaction through effective service delivery.Candidates

To be successful in this position, you will be a collaborative and influential IT leader with proven experience within the MSP sector. This is an exceptional opportunity for a capable IT Operations Manager to join a market-leading MSP that offers strong benefits, a positive culture, and a clearly de

Managed Service Provider (MSP environment). Provide 2nd line technical support within an MSP environment. Line Support role within an MSP.

Previous MSP experience and strong leadership skills are essential.

Candidates must demonstrate extensive MSP experience, proven leadership in service delivery, and strong expertise in operational transformation.

A cloud solutions company in the UK seeks a strategic thinker with 8+ years of experience to drive sales growth and manage service provider relationships.The role requires strong negotiation skills, technical knowledge of cloud solutions, and experience with Salesforce.It primarily offers a remote w

Candidates must have at least 3 years of experience in an MSP environment, with hands-on experience in network infrastructures and cloud technologies.

This position requires 2+ years of experience in a related role, familiarity with MSPs, and strong skills in communication and time management.

A sports-focused organization is seeking an IT Manager to oversee the reliability and performance of its IT environment.The candidate will be responsible for leading the IT infrastructure planning and support, managing relationships with Managed Service Providers, and ensuring streamlined support fo

The Hybrid Support Specialist - Tier 1 provides application/business support to our customers.When the 1st Line Support Technician becomes an expert in the intricacies of our software and the hire/rental industry, there will be a potential progression opportunity to evolve into a 2nd Line Support Te

A Managed IT Services firm is looking for a Senior MSP Sales Executive to drive new customer acquisition and expand existing accounts.

A technology-focused company in Greater London is seeking an IT Manager to oversee IT operations and cybersecurity.The successful candidate will work closely with outsourced IT providers to ensure that systems remain secure, reliable, and compliant with data regulations.This role includes developing

A leading Managed Service Provider in the UK seeks an experienced Account Manager to manage and expand relationships with existing clients.This fully remote position offers a base salary of £45–50k, with uncapped OTE.Ideal candidates will have over 3 years in Account Management, a background in I

A leading finance organization is seeking a Senior Manager to oversee the transition of clients onto their Finance Managed Services platform.The role involves managing complex multi-stakeholder projects, ensuring smooth service delivery, and driving change management initiatives.The ideal candidate

A leading accredited MSP in Central London is looking for a Senior IT Engineer (3rd Line). You should have 3+ years of experience in an MSP environment, strong troubleshooting skills, and the ability to communicate effectively with stakeholders.

The ideal candidate will have 2–3 years of MSP experience and strong knowledge in IT infrastructure.

A global Life Sciences recruitment firm in London is seeking a Delivery Recruitment Consultant focused on sourcing mid-to-senior level professionals for key clients.This role emphasizes candidate management over business development, making it ideal for recruiters seeking to excel in delivery.Candid

This role involves coordinating MSP programmes, implementing best practices, and collaborating with stakeholders.

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team.The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365.Responsibilities include managing service

A forward-thinking managed services provider in the UK seeks a Service Architect to enhance sales processes and ensure integrity in service solutions.This role requires experience in pre-sales within a managed services setting, a solid understanding of ITIL processes, and the ability to effectively

A growing technology company in Greater London is seeking a New Business MSP Account Manager to manage and support relationships with MSP channel partners. This role includes business development through established vendors and engaging new MSP accounts.

A technology service provider in London is seeking a Level 1SD Agent to join their team.This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment.The ideal candidate should possess solid Windows Server knowle

We are partnered with a well-established UK technology provider with roots stretching back over two decades.They specialise in delivering managed IT, security, connectivity and unified communications solutions that help organisations stay productive, secure and future-ready.From cloud and cyber secu

A managed services company in London is seeking an experienced Account Manager to manage and grow a portfolio of mid-market accounts.The successful candidate will have 3-5 years of B2B consultative sales experience and a proven track record of client relationship management.This role offers direct a

A managed services provider is seeking an experienced SC Cleared Service Delivery Engineer for an initial 3-month contract, primarily remote with a short onboarding in Cambridgeshire.The role involves taking technical ownership of customer platforms, ensuring their stability and performance.Candidat

A leading AI cloud solutions provider in Greater London is seeking a Senior Solution Consultant to join the team.The role involves showcasing Workday’s applications, assisting customers with technical presentations, and leveraging expertise in Managed Service Provider and Vendor Management System.

A leading IT managed services provider across the UK is looking for an experienced Operations Director.This full-time role requires strong leadership to drive operational excellence and ensure high-quality service delivery to schools.Candidates should have extensive experience in a Managed Service P

A technology solutions provider in the UK is seeking an IT Managed Services Pre-Sales Architect to bridge sales and technical execution.The role involves architecting solutions, leading customer meetings, and empowering the sales team.Ideal candidates will have a strong technical pre-sales backgroun

Business Development Manager/Account Manager (Hybrid) IT Managed Services.Location: Sheffield, South Yorkshire.Commutable from Nottingham, Derby, Barnsley, Worksop, Rotherham, Doncaster (Must be M1 corridor connected).Uncapped commission + performance bonuses!.Commission at 10% of GP rising to 15%.C

Minimum 8+ years’ experience in contingent workforce procurement, staffing supplier management, or working within an MSP/RPO/VMS environment. This role is ideal for candidates with a strong understanding of Managed Service Providers (MSPs), RPO, SOW Services, VMS, ATS, and the professional staffin

A global managed services leader in Greater London is looking for a driven New Business Manager.In this role, you will build relationships with new customers, identify new business opportunities, and collaborate closely with teams to enhance market strategies.You should have experience in selling Cl

Ideal candidates come from an MSP background and are eager for career development.

A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon.The role involves providing daily IT support across various environments for over 40 clients.The ideal candidate should have at least 3 years of IT support expe

A small but busy MSP in East Sussex is seeking an IT Service Desk Engineer.

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area.The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills.The role includes daily ope

Experience working within an MSP or structured IT services environment. This is an excellent opportunity for someone with 1 3 years experience working in an MSP or structured IT service desk environment, who is comfortable working within SLA-driven support environments and managing ticket queues.

Join this successful IT MSP in the education sector, delivering critical IT services to over 5,000 schools across the UK. This is your chance to become the Operations Director of one of the fastest‑growing IT MSPs in the country. Previous experience in an IT MSP is essential, ideally within the ed