Night customer service jobs in London - Page 2Create job alerts

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

Cloakroom Attendant Do you want to be a part of an exciting and innovative, privately owned, gay friendly Soho Bar? We are looking for Bar Staff who can deliver exceptional customer service, and work with a positive attitude! Our bar staff need to have proactive energy, friendly personality and the ability to work as a team player in a fun, energised late night environment. Pay is £17.00 per hour OTE Skills: Previous bar experience. Must have an outgoing, confident and bubbly personality. Be smart and well presented at all times. Must have a good understanding on delivering exceptional customer service. Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances. You must have good communication skills and good command of English language. Willing to work late nights and weekends Capability to adapt to changes in the environment is desired. We pride ourselves on delivering amazing customer service with style and panache so please apply if you've got that something EXTRA!

Job Opening: Receptionist-Evening shifts Full-time: Between 3-4 shifts per week. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!

Waiting Staff Do you want to be a part of an exciting and innovative, privately owned, gay friendly Soho Bar? We are looking for Bar Staff who can deliver exceptional customer service, and work with a positive attitude! Our bar staff need to have proactive energy, friendly personality and the ability to work as a team player in a fun, energised late night environment. Pay is £17.00 per hour OTE Skills: Previous bar experience. Must have an outgoing, confident and bubbly personality. Be smart and well presented at all times. Must have a good understanding on delivering exceptional customer service. Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances. You must have good communication skills and good command of English language. Willing to work late nights and weekends Capability to adapt to changes in the environment is desired. We pride ourselves on delivering amazing customer service with style and panache so please apply if you've got that something EXTRA!

We are looking for Waiter/Waitresses for our award winning nightclub in Mayfair, London. Tape London is the base for global music artists, producers and DJ’s, and we are a team of creatives and music lovers. If you are too, and have a love for working in nightlife, this could be the job for you! ** What you’ll be doing:** · Both selling and serving drinks to tables in your section · Ensuring your guests have a first class experience at Tape London · Make sure guests have fun and leave the venue happy · Following health and safety guidelines and house rules ** About you:** · Have high level of customer service skills · Proven track record for upselling · Enjoy the buzz of a very fast paced environment · Able to work nights and weekends · Be presentable · Be charismatic · Experience working in nightclubs is a bonus! · You must be 18+ years of age and have the right to work in the UK

Barback Do you want to be a part of an exciting and innovative, privately owned, gay friendly Soho Bar? We are looking for Bar Staff who can deliver exceptional customer service, and work with a positive attitude! Our bar staff need to have proactive energy, friendly personality and the ability to work as a team player in a fun, energised late night environment. Pay is £17.00 per hour OTE Skills: Previous bar experience. Must have an outgoing, confident and bubbly personality. Be smart and well presented at all times. Must have a good understanding on delivering exceptional customer service. Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances. You must have good communication skills and good command of English language. Willing to work late nights and weekends Capability to adapt to changes in the environment is desired. We pride ourselves on delivering amazing customer service with style and panache so please apply if you've got that something EXTRA!

FOUNDRY Environmental Host Join FOUNDRY Walthamstow as an Environmental Host and become the heartbeat of our community space! The Role: - Maintain Cleanliness: Ensure a consistently clean and hygienic work environment. - Enhance Image: Improve the professional appearance of the premises. - Boost Productivity: Create a clean space that promotes employee and member productivity. - Ensure Safety: Comply with health and safety regulations. - Preserve Assets: Extend the life of office furniture and equipment. - Stay Budget-Friendly: Implement cost-effective cleaning solutions. - Adhere to a regular schedule in areas that are required: Adhere to a consistent cleaning timetable. - Duties & Responsibilities. - Ensure all public areas are sparkling clean, while donning our stylish uniform to champion our ethos of professionalism and quality. - Deliver stellar cleaning services with a keen eye for detail, adhering to our high standards to create an environment that exceeds expectations. - Uphold FOUNDRY Health and Safety protocols with diligence, recognising the importance of each team member’s contribution to collective well-being. - Be the friendly face of FOUNDRY offering a helping hand to visitors, enhancing their experience with your proactive assistance. - Collaborate with the local FOUNDRY team to execute cleaning tasks. Be the innovator who suggests improvements, fueling our culture of continuous enhancement. - Support your squad. Jump in to assist your colleagues, fostering proactive teamwork. - Bring flexibility, agility and enthusiasm to the daily requirements for keeping the location at its highest standards. - A detailed checklist will be provided at time of interview. Experience & Requirements: - Passion and understanding for the FOUNDRY mission - A champion of cleanliness and customer service, ensuring Foundry Space shines and visitors leave with a smile. - Hospitality experience would be ideal - Must have strong verbal communication skills - Exceptional multitasking skills - Demonstrate responsibility, accountability, self-awareness and work ethic - Must be prepared to work flexible hours to meet the needs of the business - Cleaning Experience for commercial space: 1 year minimum (required) - Dedicated to maintaining high cleaning standards - Ready to engage with members and be a supportive team player - A smart and clean appearance that reflects our commitment to quality. - Understand and adhere to policies and procedures, and vigilant in reporting any concerns or needs for improvement - An expert in cleaning industry Note: This role is dynamic, just like you! While this description outlines the core responsibilities, be prepared for evolving tasks and objectives that will grow with you and the needs of FOUNDRY. Ready to join our team and make a difference? Apply now and let’s create a cleaner, brighter future together! Job Types: Part-time, Permanent Pay: £12,000.00 per year Expected hours: No less than 16 per week Benefits: Company pension Cycle to work scheme Schedule: Day shift Monday to Friday Night shift Weekend availability Experience: cleaning: 1 year (required) Work Location: In person

Bartenders Do you want to be a part of an exciting and innovative, privately owned, gay friendly Soho Bar? We are looking for Bar Staff who can deliver exceptional customer service, and work with a positive attitude! Our bar staff need to have proactive energy, friendly personality and the ability to work as a team player in a fun, energised late night environment. Pay is £17.00 per hour OTE Skills: Previous bar experience. Must have an outgoing, confident and bubbly personality. Be smart and well presented at all times. Must have a good understanding on delivering exceptional customer service. Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances. You must have good communication skills and good command of English language. Willing to work late nights and weekends Capability to adapt to changes in the environment is desired. We pride ourselves on delivering amazing customer service with style and panache so please apply if you've got that something EXTRA!