Office coordinator jobs in United Kingdom

About Fatto a Mano: Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office. The Role: We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience. Key Responsibilities: • Full responsibility for the day-to-day running of your pizzeria, • Lead, develop and retain a strong management and front-of-house team, • Maintain excellent standards of food quality, service and cleanliness, • Manage labour, costs and margins in line with business targets, • Create a positive, respectful and high-performing team culture, • Ensure compliance with health & safety and company procedures, • Work closely with the wider management and support teams, • Contribute to the wider business through collaboration and best practice sharing About You: • Proven experience as a General Manager in a high-quality hospitality environment, • A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed, • Leads with humility and respect, earning trust through actions, not job titles, • Present on the floor, especially during busy services, and leads by example at all times, • A people-first manager who supports, coaches and develops their team, • Commercially confident and comfortable managing budgets, labour and KPIs, • Organised, reliable and calm under pressure, • Passionate about hospitality, food and building strong, happy teams, • Flexible and open to discussion around final site location Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term vision, • Be trusted to run your site with autonomy and support, • Work with a passionate, people-focused leadership team, • Real opportunities for progression as the business continues to expand, • Competitive salary and benefits, discussed at interview *Location Note: This role will be based at one of Fatto a Mano pizzeria in London. The specific location will be agreed with the successful candidate during the recruitment process.*

FRONT OF HOUSE SUPERVISOR – LOCKE LONDON CANARY WHARF We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Delivery: Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Front Office Operations: Supervise the daily front of house operations during your shift, ensuring smooth check‑in, check‑out, and guest flow Monitor room availability, special requests, and VIP requirements, escalating where necessary Ensure accurate use of the PMS, payment processes, and guest profiles Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard Follow operational SOPs and support the implementation of new procedures Team Support & Leadership: Lead and motivate the front of house team on shift, ensuring everyone is engaged and performing at their best Assist with training new employees and reinforcing brand service expectations Provide real‑time coaching to Front-of-House Assistants to improve service delivery and operational efficiency Support rota planning, shift briefings, and daily task allocation when required Financial & Rooms Performance: Encourage and support the upselling of room categories and hotel services Ensure accurate billing, cash handling, and financial controls at the Front Office desk Help the team meet daily revenue and KPI targets through confident and informed recommendations Systems, Technology & Compliance: Confidently use front of house systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting Ensure all data protection, health & safety, and security policies are followed Support the implementation of technology that enhances guest experience General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural people-person, with good communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences Solid commercial awareness with a desire to maximise room revenue opportunities YOUR PROVEN TRACK Previous experience in a front of house team leader/supervisor role within a lifestyle, boutique, or design‑led hotel is preferred Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

About Blank Street At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading. Who You Are We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us. What You'll Own Hospitality Leader • Own every drink that leaves your store. Crafted to perfection, every time., • Keep your store immaculate, front and back of house., • Lead from the front and set the pace of every shift by jumping in where it matters most People Leader • Own recruitment and hire only the highest-potential talent., • Train your team to become exceptional Blank Street baristas., • Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in., • Build a connected, engaged team through a welcoming environment and thoughtful team events. PnL Owner • Design each shift by station with precision, balancing labour productivity with demand., • Oversee inventory, ordering, and waste with discipline., • Spot and execute tactical levers to drive store sales. Change Maker • Lead rollout of new initiatives in your store(s). Land the "why" and "how" with your team, driving real adoption and enthusiasm., • Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine Who are you • 2+ years of experience leading operations in high-growth hospitality/consumer brands, • Experienced hospitality manager with a background in high-volume environments., • Proven ability to build, train, and lead a team from the ground up., • Strong P&L understanding, from labour planning to inventory management., • Hands-on and highly action-oriented., • Genuine passion for coffee, matcha, and delivering great customer experiences Benefits & Perks • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

Location: Notting Hill, West London (W11), W11 Salary: £40k - 45k per year H&C Solutions are recruiting on behalf of a boutique London-based wine wholesaler with deep roots in European winemaking heritage. Our client is seeking an Operations and Back Office Manager to join its close-knit team. The business partners with a carefully curated portfolio of producers, placing strong emphasis on provenance, quality, and long-term relationships. As a small, hands-on organisation, the culture is collaborative, practical, and detail-driven - a place where people take pride in doing things properly and supporting one another. Back Office Operations Manager Particulars: • Competitive starting salary ranging between £40k to £45k per annum, • Stable working week of 40 - 45 hours – daytime Monday to Friday, • West London location Back Office Operations Manager Role: This is a pivotal operational position, responsible for ensuring the smooth running of day-to-day activity across order management, stock, logistics, and systems. You will oversee the full lifecycle of orders, maintain accurate data, and act as the central link between customers, suppliers, and logistics partners. It’s a role for someone who enjoys ownership, thrives in a structured environment, and takes satisfaction in keeping everything running seamlessly behind the scenes. Back Office Operations Manager Responsibilities: • Managing the full lifecycle of sales orders, from entry and validation through to fulfilment and delivery, • Ensuring accuracy across pricing, stock allocation, customer data, and product setup, • Coordinating purchasing and maintaining stock levels in line with demand, • Overseeing logistics, including deliveries, imports/exports, and shipment tracking, • Troubleshooting operational issues such as stock discrepancies, order errors, or delivery delays, • Maintaining and improving system data within Microsoft Dynamics / Bevic Back Office Operations Manager Requirements: • 3–5 years’ experience in operations, order management, or logistics within a wholesale environment, • Confident working with ERP systems — experience with Microsoft Dynamics / Bevica or similar is essential, • Highly organised, detail-oriented, and comfortable managing multiple priorities, • Proactive, solution-focused, and able to take ownership from day one, • Strong communicator, confident liaising with customers, suppliers, and logistics partners, • Experience within wine, beverages, or FMCG is highly desirable

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across Europe, the UK and beyond. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a Food Menu Development Coordinator to join our UK Food & Beverage team and help shape our seasonal food offer across the UK. Reporting to the F&B Manager UK, you will ensure our menus are aligned with Big Mamma's identity, operationally strong and delivered with consistency across all restaurants. THE ROLE You will coordinate the full menu development process, ensuring alignment with Big Mamma's artistic direction and operational excellence. You will: • Drive seasonal menu changes from development to rollout, including testing, structure, pricing and food cost control, • Ensure all menus respect Big Mamma's food identity, seasonality and B Corp commitments, • Coordinate with chefs, operations, purchasing and communications teams for smooth execution, • Monitor menu performance using key KPIs such as food cost, spend per head and margin contribution, • Analyse dish performance and guest feedback to support future menu decisions, • Conduct benchmarking and food trend research to inspire future offers, • Ensure accuracy of all menu data across systems (recipes, allergens, descriptions, pricing), • Support special projects including openings, festive menus and seasonal activations ABOUT YOU • experience in menu development, F&B coordination or hospitality operations, • Strong understanding of food cost, menu engineering and KPIs, • Highly organised with strong project management skills, • Analytical mindset with attention to detail, • Strong communication skills and ability to manage multiple stakeholders, • Passion for food, seasonality and restaurant culture, • Proactive, solution-driven and comfortable in a fast-paced environment, • Based in London office and travelling to the restaurants in the perimeter UK/Ireland WHAT BIG MAMMA OFFERS • Permanent, full-time position, • Salary: £48,000 per year, • 50% employee discount across all Big Mamma restaurants UK & Ireland, • Open Up. Free, confidential mental health and wellness support, • Wagestream. Access your wages between paydays, • Continuous training and real career growth opportunities BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

About us We're a UK-based Brand and online retailer selling beauty and health products. The business has grown quickly over the past few years and we now need someone to take ownership of our supplier relationships in China and our stock forrecasting/planning. What the job involves: It's a part-time, standalone role with no direct reports. You'll be the main contact between our Chinese suppliers and our UK and International operations. The work splits into two parts: managing the suppliers themselves, and forecasting demand so we hold the right amount of stock. Mandarin is essential. You'll be talking to Chinese factories every day, mostly through WeChat, and we need someone who can deal with them directly rather than going through a translator. Day-to-day responsibilities Supplier work: • Find, vet and onboard new suppliers across our product categories, • Negotiate on price, MOQs, payment terms and lead times, • Build long-term relationships with manufacturers and trading partners on Alibaba, 1688, Made-in-China and through direct contacts, • Run quality checks, factory verifications, sample reviews and product certifications (UKCA, CE, RoHS, cosmetics safety), • Sort out problems when they come up: late shipments, quality issues, commercial disputes Forecasting and stock planning: • Build SKU-level demand forecasts using sales history, seasonality and upcoming promotions, • Place purchase orders to keep stock at healthy levels without overbuying, • Monitor slow-moving and ageing stock, and act on it, • Work with sales, marketing and the warehouse team to keep supply and demand aligned, • Track forecast accuracy, sell-through, stock turn and on-time delivery What we're looking for Essential: • Fluent Mandarin, spoken and written, • At least 3 years in procurement or buying, including hands-on experience sourcing from China, • Practical experience in demand forecasting and inventory planning, • Strong negotiator with a commercial head, • Confident with Excel or Google Sheets (pivots, lookups, basic forecasting models), • Well-organised and comfortable managing several categories at once Useful but not essential: • Background in home beauty/health or electronics., • Familiarity with Shopify, Amazon or eBay, or with inventory tools like Linnworks, Cin7 or NetSuite, • Working knowledge of UK product compliance (UKCA, CE, cosmetics rules), • CIPS qualification, or studying towards one What we offer: • £18,000 per year., • Part-time hours - 9am - 2pm (Mon - Fri)., • Office in Wood Green, 5 minutes from the tube (Piccadilly line), • The chance to shape the function as the business grows Location: London, Wood Green (5 minutes from the tube) Salary: £18,000 per year (part-time) Hours: Monday to Friday, 9am to 2pm (25 hours per week) Languages: English and Mandarin, both fluent Reports to: [Head of Operations / Founder] How to apply: Email your CV • Your experience working with Chinese suppliers, • A forecasting or stock problem you've handled and how you handled it We review applications as they come in.

The Fox and Anchor is a busy Hotel pub, situated in the city between Barbican and Farringdon tube stations. Popular with the office locals and well know for our Market cut menu and our Sunday roasts.

Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Netflix's Million Pound Menu and most recently BBC's Masterchef the Professionals. As a company we currently have nine sites with more planned for 2026. We're on a really great journey, and we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Kitchen manager, you'll be working closely with head office in leading your team from the front, drawing on previous chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role of kitchen manager: • Running the service element of the kitchen (cooking standards, prep levels, managing the team), • Hygeine and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.), • Stock Management (Ordering, minimising wastage, staying on top of rotation), • Management of the team (development and training, rotas, recruitment, maintaining great team culture), • Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), Supy (ordering and stock), Planday (Rotas), All Gravy (Training and development) Perks • 28 days holiday, • Employee referral scheme (refer someone in and get £200), • Friends and Family Discount, • Free staff meals + Swaps with other exciting businesses., • Top Staff Parties, • Management Meals out., • The role is hourly paid and based on 45-48h/wk, £17.5, • Bonuses including £100 deliveroo based on sales paid fortnightly and potential 1k bonuses paid quarterly based on performance

Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

Restaurant in Chelsea (London) is seeking a General Manager to take charge of the business, reporting to and liaising with the head office in Barcelona. The successful candidate will be responsible for operational management, financial management (under the supervision of the head office in Barcelona), communication and reporting, as well as defining business strategies and ensuring compliance with quality standards. The role requires team management skills, leadership ability and experience in management roles within the restaurant sector. Expert level English and Spanish.

Blinds is a wine bar, bottle shop, and event space set in a beautifully repurposed former blinds workshop. Blending industrial design with warm, intimate touches, we’ve created a distinctive atmosphere designed to make every visit special — whether for dates, casual catch-ups, or celebrations. After nearly a year of successful operation, we are now looking for a General Manager to take full ownership of the floor, leading the team, setting the standard for service, and ensuring every guest experience reflects what Blinds is about. This is a key role for someone who is fully hands-on, thrives on the floor, and leads by example. Key Responsibilities: • Take full responsibility for daily operations, ensuring smooth and efficient service at all times, • Lead, train, and develop a small team with high standards and attention to detail, • Be present on the floor, running shifts and maintaining a strong connection with both team and guests, • Continuously refine service standards and guest experience We are looking for a hands-on leader, not a back-office manager, someone who is as comfortable running a busy shift as they are organizing operations behind the scenes with a strong attention to detail and a natural sense of ownership. • What We Offer:, • A central role in an established and growing concept, • Competitive Salary + Generous Bonus based on company performance, • Real opportunity to shape operations and influence the future of the business, • Staff discounts on food and drinks + Lots of tastings, • Team events and a positive, collaborative environment, • Ongoing learning opportunities in wine, food, cocktails, and service

Logistics Coordinator (Early Shift Delivery Driver) We’re looking for a Logistics Delivery Driver to take ownership of deliveries, inspections and stock across our London office portfolio. Kitt designs and operates workspaces for some of the world’s most exciting brands. From the first sketch to the day-to-day experience, we create offices that are genuinely worth coming into - because great work happens when the environment supports the people inside it. The Role: This is an early-shift, hands-on logistics and quality role. You’ll start your day from our Islington base at 4-5am, then head out across London in one of our vans. You’ll be out on the road, in our buildings and in our warehouse, making sure our offices are stocked, clean, organised and running smoothly - before most of the working day even begins. Your day-to-day will include: • Picking, packing and delivering food and beverage supplies to Kitt offices, • Driving between client sites and completing scheduled deliveries, • Inspecting all spaces to ensure cleaning and maintenance meet Kitt’s standards, • Checking everything from individual offices to communal areas and toilets, • Recording issues or non-compliance and reporting them to the Operations team, • Managing stock levels and keeping our warehouse organised and well-maintained, • You won’t just be dropping things off - you’ll be the person making sure our spaces are consistently high quality. About you: This role suits someone who is reliable, practical and takes pride in doing a job well. What you will need: • Clean UK driving licence, • You must be 25 years of age or over to apply for this role due to insurance cover, • Able to get to our Warehouse in Islington to start your shift by 5am, • You are physically capable of visiting multiple sites across London, including out of business hours., • Proven experience in driving and delivery management, • You possess an unwavering attention to detail and a dedication to maintaining high cleanliness standards, • Ability to work independently and make decisions without supervision (where appropriate), • Good communication and interpersonal skills., • You have a strong understanding of health and safety regulations and their importance in maintaining a safe working environment., • Why Kitt:, • The world of work has shifted forever. As people everywhere prioritise purpose over their paychecks, company culture has been thrown into the spotlight. But the problem is, too many companies are showing up to work in bland, cookie-cutter offices. We’re leading this change. Real company culture can only be built in-person, in the real world – and for it to be authentic it needs its very own, personalised space. That’s why we create offices as unique as the brands and the people who work there. We’re long-term culture partners to our clients long after they've signed the lease and chosen the paint colours. What we offer: 💸 Competitive starting salary of £37,000 🤝 Generous stock option scheme 🏖 28 days holidays a year plus Bank Holidays 🍼 Parental leave: up to 12 weeks paid parental leave 💔 Pregnancy loss support leave 🕺 Regular socials and team events 🤑 Octopus MoneyCoach 👶 Workplace Nursery Benefit 🚲 Cycle to Work scheme 🚉 Season Ticket Loans 🧠 Mental health and wellbeing support Apply now!

HEAD OF IT INFRASTRUCTURE - LONDON HQ As Head of IT Infrastructure, you will be the operational anchor of the team: owning the infrastructure and security estate across all 28 properties, managing a small internal team, and working closely with the VP of IT to shape the direction of the function as it grows. This role suits someone equally comfortable reading a switch config and running a team meeting, ready to take on real ownership in a fast-moving business. Based in our London Bridge office 5 days a week, with occasional travel to European properties when required. THE STAGE IS SET The stage is set for something different. We don't run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we're now entering a new chapter. As we redefine the brand and evolve our identity, we're focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We're on an exciting journey - step on stage and play your part. THE WORK IN YOUR HANDS Team & Operational Leadership Serve as the operational day to day lead for the IT team, acting as the VP of IT's right hand Manage and develop a small team of property IT technicians Act as a key point of escalation for property teams and hotel operations across the estate Run the weekly IT operational rhythm: incident review, workload prioritisation, team check-ins Step up as VP IT cover when required, including stakeholder and executive-level escalations Build the processes and culture that make the team reliable and scalable Network & Connectivity Own the network infrastructure across all properties: switching, routing, VLANs, and Wi-Fi platforms Manage ISP and network provider relationships, holding them to SLA Lead circuit provisioning and fault resolution for new openings and existing sites Evaluate connectivity performance across the portfolio and lead improvement initiatives Cloud Infrastructure & Endpoints Own the Azure and Microsoft 365 environment: Entra ID, Intune, Defender, Exchange Online, Teams Manage the endpoint estate across corporate and property devices Maintain and evolve backup and disaster recovery arrangements for Tier 1 systems Support pre-opening IT builds end to end: network, telephony, CCTV, access control, AV and TV Security Operations Own day to day security operations: email security, endpoint detection and response, and threat monitoring Manage the MDR platform and act as first responder on security incidents Lead phishing and social engineering incident response, including guest data breach coordination Drive the security awareness training programme across the business Manage MFA, conditional access policies, and identity governance across M365 Supplier & Vendor Management Own operational relationships with managed network and technology providers, holding them to SLA Manage cloud telephony, IPTV/casting platforms, access control and CCTV infrastructure operationally Support the VP of IT in contract reviews, renewals, and supplier rationalisation decisions Documentation & Knowledge Build and maintain infrastructure documentation, network diagrams, and system runbooks Establish IT operational processes and embed them consistently across the team Ensure institutional knowledge is captured, structured, and accessible Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY · Infrastructure and security leadership · Team development and technical mentoring · Operational ownership and accountability · Stakeholder communication across technical and non-technical audiences · Incident management and outage communication · Cross-functional collaboration · Strong technical credibility in enterprise environments YOUR PROVEN TRACK 6+ years in IT infrastructure or network engineering, with clear progression into a senior or lead position Hands-on networking: Cisco or equivalent switching and routing, VLANs, Wi-Fi controller platforms Strong working knowledge of Azure and Microsoft 365: Entra ID, Intune, Defender, Exchange Online Direct experience leading and developing a small technical team Hands-on experience managing phishing, endpoint compromise, and data breach incidents Proven ability to manage competing priorities across a multi-site environment Able to work autonomously, prioritise effectively, and make sound decisions without constant escalation Desirable Multi-site or hospitality IT background: PMS integration, guest Wi-Fi, door access, F&B systems Experience with MDR platforms: Huntress, CrowdStrike, SentinelOne, or similar Cloud telephony deployment or management experience ITIL Foundation or above, applied in a real operational environment Pre-opening or greenfield IT build experience Scripting or automation: PowerShell, Python European language: German, French, Czech, or Spanish WHAT WE LOOK FOR We're here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you're comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you'll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact

HR Assistant / Recruiter – Romanian & Russian Speaking Location: Southwark, Central London Job Type: Full-Time / Contract Working Hours: Monday to Friday, 12:00 to 20:30 (40 hours per week) Immediate Start Available We are currently seeking a professional and motivated HR Assistant / Recruiter to join our Head Office team in Central London. This is an excellent opportunity for an organised and enthusiastic individual looking to develop their career within recruitment and human resources in a fast-paced and dynamic environment. Key Responsibilities As an HR Assistant / Recruiter, your duties will include: • Managing the full recruitment process, including sourcing, screening, interviewing, and selecting candidates, • Coordinating interviews and communicating with applicants throughout the hiring process, • Maintaining accurate employee and candidate records, • Answering telephone and email enquiries professionally, • Acting as the first point of contact for clients, staff, and candidates, • Supporting the day-to-day administrative operations of the office, • Assisting management with business development and operational tasks, • Delivering excellent customer service and representing the company professionally at all times Candidate Requirements The ideal candidate will be: • Highly organised with excellent time-management and multitasking abilities, • Confident, proactive, and able to work effectively under pressure, • Professional in both appearance and communication, • A strong team player with excellent interpersonal skills, • Flexible, adaptable, and willing to take on additional responsibilities, • Comfortable attending external meetings and events when required, • Passionate about recruitment, HR, and people management, • Reliable, detail-oriented, and customer-focused Skills & Experience Essential: • Previous experience working in an office environment, • Strong computer literacy and administrative skills, • Excellent spoken and written English, • Fluency in Romanian and Russian Desirable: • Previous recruitment or HR experience, • Additional language skills, particularly Bulgarian What We Offer • Full training and ongoing support, • Friendly and supportive team environment, • Opportunities for career growth and development, • Pension scheme and company benefits, • Modern office located in Southwark, Central London

About We are looking for an experienced sourcing and procurement coordinator to lead FF&E procurement for a retail project in China, working with a London-based design studio. This job is hybrid and part-time 2-3 days a week 10-6, with the potential for additional days as needed. This is a fixed-term, project-based role (immediate start with 2 parts, part 1 projected completion around August 2026, Part 2 projected completion in October) requiring close coordination with Chinese suppliers and manufacturers whilst working here in the UK, ensuring materials are sourced, quality-assured and shipped in line with project specifications and programme. Responsibilities Sourcing materials, fabrics, fixtures, and furniture to briefs and moodboards. Leveraging trade relationships to access Chinese suppliers and securing trade pricing. Tracking orders, managing lead times, and coordinating deliveries to align with the main contractor's schedule. • Lead end-to-end materials sourcing and procurement from China for a retail fit-out project, • Identify, evaluate and manage relationships with Chinese suppliers and manufacturers remotely, • Negotiate contracts and pricing with Chinese suppliers, ensuring quality, value and compliance, • Coordinate shipping, logistics and delivery schedules to align with the project programme, • Act as the primary liaison between the Chinese supply chain and the UK-based project team, • Manage all documentation, reporting, customs and approvals through the import process Organising samples (tiles, paints, finishes) for sign-off. Maintaining detailed budget spreadsheets across all interior costs. You Are Highly organised and detail-driven, with a strong network of Chinese suppliers, makers, and traders. You are a skilled collaborator who thrives on executing a clear vision. Requirements • At least 2 years' experience as a project manager within construction, retail fit-out or the built environment, • Professional proficiency in Mandarin Chinese — essential, as this role requires daily communication with Chinese suppliers and manufacturers, • Proven experience sourcing construction or fit-out materials from China, • Strong understanding of international logistics, • Solid grasp of procurement and contract management How to apply If you are interested in this role, please submit a cover letter • Your CV, • Portfolio

Manage office administration tasks, including handling emails, paperwork, and maintaining accurate records. Answer telephone calls professionally and efficiently, addressing inquiries effectively. Process product returns by gathering and recording relevant information and coordinating with suppliers when necessary. Conduct research for the business, such as energy bills, service providers, and cost comparisons. Arrange repairs, renewals, and maintenance services by contacting external companies. Ensure documentation is accurate, organized, and up-to-date to support smooth operations. A team-focused environment with a positive attitude, reliability, and approachability. Work proactively with colleagues to create an efficient and cooperative workplace.

*Please note this position is due to start in September. RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We now have an exciting opportunity to join our Events team at 5 Hertford Street Club as an Senior Events Assistant. Why work with us as an Senior Events Assistant? • Salary of up to £40,000.00 per annum, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Monday- Friday 9am – 6pm, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year, • Please note that some flexibility is required to support events held outside of standard working hours What will you do? • Coordinate small member events and private bookings from enquiry to completion, including issuing function sheets, • Support event administration, including ticketing, guest lists, RSVPs, and communications, • Liaise with internal teams to ensure smooth delivery and accurate event documentation, • Handle enquiries, reservations, and share quotes while delivering excellent member service What are we looking for? • 1-2 years previous experience in a similar role and type of establishment, • Good working knowledge of Microsoft Office, • Excellent communication skills, including a confident and professional telephone manner, • Ability to multitask effectively and take a proactive approach, • Attention to detail and accuracy, • Experience using SevenRooms or Salesforce is advantageous, • Calligraphy skills also beneficial

We are looking for a Rehoming and Welfare Coordinator (Cat Rehoming) to join the team at Battersea London. In this role you’ll provide exceptional customer service within our Rehoming remit while effectively coordinating the smooth and expeditious journey of cats through the Home. The right candidate will have: • Significant experience working in a demanding customer service environment, consistently delivering excellent service., • Proven administrative experience with strong attention to detail., • A track record of producing high‑quality work with minimal supervision, while managing and prioritising a busy workload and multiple tasks., • A positive approach to change, with proven experience of adapting effectively., • Strong written English and numeracy skills, and confident use of MS Office and IT systems., • Clear and adaptable communication skills, with the ability to tailor your style to different audiences., • Experience handling sensitive issues with empathy, professionalism, and resilience., • Flexibility and the ability to manage multiple tasks in a fast‑paced environment.

Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)

About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process—from test fits and concept design through construction administration - with a strong focus on FF&E selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Develop FF&E proposals, coordinating with suppliers and tracking communications, lead times, and budgets., • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite, • Possess a strong eye for FF&E selection and a passion for supplier and materials research. Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events *Portfolios must be submitted for consideration **This role is based in London, and periodic travel may be required

Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

Note: visit official ITOOLAPK, COM weebsite and fill the form on career page. Thanks ITOOLAPK a growing SaaS product company, is seeking a diligent and organized individual to join our team. This role is crucial in ensuring the smooth daily operation of our office environment and providing essential support to our employees. Key Responsibilities: Managing office supplies, inventory, and ordering as needed. Maintaining an organized and efficient office space. Handling incoming calls, emails, and correspondence. Greeting visitors and ensuring a welcoming reception area. Assisting with scheduling appointments and managing calendars. Providing administrative support to various departments, including data entry and document preparation. Coordinating internal meetings, including room setup and refreshments. Assisting with basic IT troubleshooting and liaison with external IT support. Requirements: Proven experience in an administrative or office support role, preferably within a tech or SaaS environment. Excellent organizational and time management skills. Strong written and verbal communication abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software. A proactive attitude with the ability to work independently and as part of a team. High attention to detail and problem-solving skills. We are looking for a motivated individual who is eager to contribute to a dynamic and collaborative workplace.

What we offer · Attractive and Competitive compensation package tailored to performance-based bonuses, and growth opportunities with Interesting and demanding projects · A professional and future-oriented environmentwith the newest technologies in an exciting industry. · A pleasant and friendly working atmosphere within a rapidly growing, open-minded, and collegial team · Diverse and engaging responsibilities that provide opportunities for growth and skill development. · Strong potential for long-term and permanent employment. What we expect · Coordination and implementation of incoming and outgoing goods. · Having knowledge to integrate AMR (Autonomous Mobile Robot) in combination with Kardex or other lean lifters · Experience in the usage of Cobots (collaborative robots) together with employees on the shop floor · Coordination of delivery notifications (shipping advices) · Implementation and monitoring of the quality check · Handling documents and maintaining data in ERP · Responsibility and implementation of dangerous goods transport · Carrying out inventories · Implementation of work instructions and lean structures · Training as a warehouse logistics specialist and/or commercial training or further education. Preferences · Professional and management experience (at least 3 years) in Warehouse and Logistics · Hands-on mentality, someone who likes to get involved · As internationally positioned as possible · Good knowledge of English& German (written & verbal) · ERP and Office knowledge to meet KPI´s · SAP knowledge is an advantage · Certificates for the transport of dangerous goods are advantageous (ADR, IATA) · Industrial truck certificates · Resilience, Teamwork, and Lean knowledge are desirable · Knowledge of AEO and/or Safe Consignor is an advantage Conditions: - · Budget: €50,000 gross per annum. · Candidates should have relevant experience for the role. · Candidates should be located near Kurtshied, Germany, or be willing to relocate. · Both male and female candidates are welcome. job location : Germany

Job Overview We are seeking a detail-oriented and organised Design & Print Studio Operations Assistant to support our print and design team. This paid position offers an excellent opportunity to gain hands-on experience in studio operations, print production, administrative tasks, and client coordination within a dynamic creative environment. The successful candidate will play a vital role in ensuring smooth daily operations, assisting with print and design projects, operating print equipment, and supporting finishing processes while maintaining efficient studio workflows. Duties • Provide administrative support including data entry, filing, and managing studio schedules, • Assist with the organisation of print and design projects from inception to completion, • Operate digital printing equipment and assist with print production tasks, • Carry out print finishing tasks such as cutting, trimming, folding, laminating, binding, and packaging, • Monitor print jobs to ensure quality control and consistency of output, • Maintain and organise print materials, paper stock, inks, and consumables, • Assist with basic equipment maintenance and ensure workstations remain clean and organised, • Handle incoming calls with professional phone etiquette and direct enquiries accordingly, • Support the team with office tasks such as photocopying, scanning, and maintaining supplies, • Utilise Microsoft Office and Google Workspace tools for document creation, email correspondence, and project tracking, • Manage client files and project documentation accurately using QuickBooks and other relevant software, • Coordinate with vendors and suppliers to ensure timely delivery of materials, • Support studio operations by maintaining organisation of equipment and workspace, • Assist in preparing presentations or proposals as needed for client meetings, • Pack and prepare completed print orders for client collection or delivery Qualifications • Proven office experience with strong organisational skills, • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications, • Experience with QuickBooks or similar accounting software is desirable, • Excellent typing skills and data entry accuracy, • Strong administrative background with clerical experience preferred, • Good communication skills with professional phone etiquette, • Ability to multitask efficiently in a fast-paced environment, • Familiarity with print production equipment and finishing techniques is advantageous but not essential, • Interest in design, print production, or creative studio environments, • Organised, proactive, and able to work independently as well as part of a team This role offers an engaging environment for individuals looking to develop their administrative and production skills within the creative industry. The ideal candidate will be enthusiastic, reliable, and eager to contribute to the smooth running of our studio operations.

Summer Part-Time Internship – Marketing & Administration (London / Mostly Remote) We are looking for a motivated and organised Summer Part-Time Intern to join our London office team. This role is mainly remote, with occasional office meet-ups in London. While mentoring and supervision will be provided, the ideal candidate should already be comfortable with basic marketing, communication, and administrative tasks. Key Responsibilities • Managing emails and communications with students and universities, • Assisting with the preparation and scheduling of social media posts, • Taking notes and preparing summaries during webinars and meetings, • Supporting day-to-day administrative and coordination activities, • Assisting with online outreach and engagement tasks Ideal Candidate • Strong written and verbal communication skills, • Good organisational and time-management abilities, • Familiarity with social media platforms and basic digital marketing, • Comfortable using email, online meeting tools, and Microsoft Office/Google Workspace, • Able to work independently while also collaborating with a team, • Interest in education, student engagement, or international programmes is a plus Location • Mainly remote, • Occasional in-person meetings in London

ANS CARE SOLUTIONS LIMITED is a growing employment agency dedicated to providing high-quality staffing solutions and exceptional support services to clients and candidates. We are seeking an organised, proactive, and experienced Office Manager to oversee the daily operations of our office and support the continued growth of our business. Key Responsibilities • Manage the day-to-day administrative operations of the office, • Supervise office staff and coordinate administrative duties, • Maintain office systems, records, and filing procedures, • Support recruitment and staffing coordination activities, • Handle incoming calls, emails, and client enquiries professionally, • Monitor office supplies and manage supplier relationships, • Assist with payroll administration, invoicing, and timesheet processing, • Ensure compliance with company policies and relevant regulations, • Coordinate meetings, schedules, and staff communications, • Support senior management with operational and reporting tasks Requirements • Previous experience in an Office Manager or administrative management role, • Excellent organisational and multitasking skills, • Strong communication and interpersonal abilities, • Proficiency in Microsoft Office applications, • Ability to work independently and manage priorities effectively, • Experience within recruitment, healthcare staffing, or employment agencies is desirable, • Knowledge of compliance and office procedures within a regulated environment is an advantage Hours: 37.5 (Full Time) How to Apply Please send your CV and a cover letter

Artist campaigns, packed calendars, moving invoices, last-minute requests, half-finished thoughts. All of this requires a tight ship to be run. As our Executive Assistant, you’ll be running a system to make sure all of the above runs smoothly and as efficiently as possible for the wider team. You’ll support the leadership team across company operations, finance admin, diary management, office organisation and day-to-day logistics. This is an operational role at the centre of the business. You'll own the manual, reactive work that keeps everything moving, so the central team can stay focused on theirs. This is not a content role, a social media role, or a way into the creative team. It's for someone who actually enjoys operations and making things run properly. In short, spreadsheets give you life. What Will I Do? Leadership & Executive Support • Support the central team with day-to-day operations, coordination and practical admin, • Take ownership of recurring admin and the manual work that keeps everything running, • Manage diary and calendar logistics, • Support travel planning and bookings, • Handle reactive in-person tasks and day-to-day problem-solving, • Act as an information filter by surfacing what matters and quietly handling what doesn’t Finance & Business Operations • Support the day-to-day running of finance and admin across the business, • Help manage billing, invoicing, payment follow-up and internal financial processes, • Keep trackers, records and operational systems accurate, organised and up to date, • Work confidently within existing automations and internal systems New Business & Internal Support • Build Mailchimp templates and handle sends, • Support outreach, follow-up and day-to-day coordination, • Organise assets, source files and supporting materials when needed, • Support research for internal strategy work and wider company outputs, • Help produce recurring internal updates and newsletters Meetings, Team Admin & Office Management • Act as a first point of contact for internal logistics and team admin queries, • Support meeting prep, note-taking and action tracking, • Help maintain a calm, organised and well-run office, • Manage post, parcels, supplies and equipment, • Coordinate cleaners, deliveries and day-to-day practical upkeep, • Maintain shared trackers, contact systems and internal resources across the business Who Are You? Educated to degree level (preferred in a relevant field). An undergraduate degree in Business Administration, Business Management, Operations or a closely related field is preferred. The grounding matters. We want someone who has already studied how organisations actually run. Experienced in a similar role. You’ve done this kind of work before. You’ve supported a leadership team, run a calendar, owned the trackers, and learned the rhythm of operational work in a fast-moving environment. Organised to an unusual degree. You get genuine satisfaction from a well-maintained tracker, a tidy inbox, and a room that’s been set up before anyone even has to ask. A natural at managing people and priorities. You’re comfortable working across different styles, personalities and levels of urgency without needing constant hand-holding. Calm under reactive pressure. Things move quickly here. You’re discreet, reliable and level-headed enough to keep moving with them. Digitally native and tech-literate. You're not a developer, but you've already worked out how to use automations to make your own life easier. You'll do the same for us. Confident with numbers. You’re comfortable working with figures day to day. Reconciling invoices, spotting errors in a tracker, sense-checking a total, keeping budgets and payment records tidy. Numbers don't intimidate you, and you take care to get them right. Fluent in the essentials. Strong Google Workspace skills are essential, especially in Sheets. You're comfortable with formulas, filters, and building trackers that work properly. Experience with Xero and Mailchimp is a bonus. Being quick with new tools matters more. Industry-curious. You're interested in music and culture, and you've got enough context to spot the details. Operations-oriented by choice. This matters most: you want to build a career in operations. You're here for the role itself, not as a way into content or socials, but you still have somewhat of an understanding for music and the industry. What’s in it for You? • Salary: £26,000–£30,000 depending on experience., • Unlimited Annual Leave: With tracking and support to ensure a minimum of 28 days per year., • Generous Pension Contributions: 2:1 employer match on pension contributions., • Career Progression: A clear development path, with scope to grow into an Operations or Business Manager function as the company scales., • Hybrid Working: Two days in the office per week, based in East London, with the option to work remotely., • Vibrant Work Culture: Collaborate with like-minded peers who prioritise creativity and a balanced work-play environment.

Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

Construction Project Coordinator / Administrator Location: Hendon, NW4 Type: Full-time, Monday to Friday, 9am – 5pm Salary: £30,000-£32,000 Start: May 2026 We are a growing construction contractor based in Hendon, NW4, delivering residential projects across London. We are looking for a capable and driven Construction Project Coordinator / Administrator to take ownership of projects from inception through to completion. Who We Want to Hear From We are looking for someone with proven experience in construction coordination, administration, estimating, procurement, or a built environment role. If the following sounds like you, we want to see your CV: • You are comfortable taking ownership of tasks and seeing them through to completion, • You are confident, reliable, and take your responsibilities seriously, • You can work independently, proactive and solution-focused when faced with new challenges, • Organised with strong attention to detail and take pride in the quality of your work, • Self-motivated and comfortable working in a small, busy team Key Responsibilities • Support the director with day-to-day office administration including correspondence, document control, filing, and general office tasks, • Prepare tender documentation and support bid submissions, • Extract material requirements from technical drawings and develop accurate project cost estimates, • Managing communications professionally with clients, architects, and Building control and resolving queries in a timely manner, • Build and maintain internal templates, trackers, and systems, • Manage project documentation, progress reports and valuation What We Offer • £30,000 – £32,000 per annum, • 28 days holiday including bank holidays, • Monday to Friday 9am – 5pm, • New company laptop and mobile phone provided, • Modern, spacious office environment, • Company pension and sick-pay, • Salary reviewed on successful completion of probation, • Performance bonuses, • Supportive, close-knit team environment in a growing business

About the Role We are seeking a highly organized, proactive, and detail-oriented Personal Assistant to the CEO & Showroom Assistant to join our growing fashion business. This is a dynamic, multi-faceted role supporting both the CEO in their day-to-day operations and the showroom in ensuring the smooth running of administrative, logistical, and client-facing activities. The ideal candidate will be someone who thrives in a fast-paced, creative environment, demonstrates impeccable organization, and understands the nuances of the luxury fashion industry. Key Responsibilities • Admin Support to CEO, • Manage and prioritize the CEO’s calendar, appointments, and travel arrangements. Support day-to-day business operations., • Coordinate meetings, prepare agendas, and support follow-up actions., • Handle correspondence, confidential information, and communications on behalf of the CEO and leadership team., • Office Administration & Operations, • Oversee general office operations including supplies, vendor coordination, and workspace organization., • Maintain company documentation, digital filing systems, and key administrative databases., • Generate customer invoices across global clientele services., • Manage finished stick control on the brand website., • Assist with ad hoc backend website admin., • Assist with expense management., • Fashion Showroom Support, • Coordinate showroom appointments, manage sample trafficking, and oversee the condition and organization of collections., • Assist with sales and client appointments and follow-ups., • Prepare product linesheets, lookbooks, and digital decks for buyers and press., • Support PR and communications teams with sample send-outs, returns, and press loans., • Maintain the tidiness, organization, and styling of the showroom at all times — ensuring the space reflects the brand’s creative vision and luxury aesthetic., • Curate presentation areas, mannequins, and product displays to enhance the overall brand experience for clients and visitors., • Ensure the showroom is fully stocked with materials, refreshments, and key collateral before appointments or events. Skills & Experience Required • University Graduate/1 years’ experience in administration, personal assistance, or fashion showroom operations (luxury fashion preferred)., • Exceptional organizational and multitasking abilities., • Excellent written and verbal communication skills., • Strong attention to detail and discretion with confidential information., • Confident using productivity tools (Google Workspace / Microsoft Office)., • A proactive, solution-oriented approach — able to anticipate needs and act independently., • Professional demeanor with strong interpersonal skills and a polished presentation., • Highly professional, poised, and composed under pressure., • Collaborative and adaptable within a small, fast-paced team., • Passionate about fashion, culture, and design., • A natural multitasker who enjoys variety and responsibility.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Company: K M Entertainment Limited Location: London SE13 (Remote / Hybrid / Office-based) Job Type: Full-time / Part-time / Freelance About Us We are a growing catering and events business specialising in high-quality private, corporate, and celebration catering. We are looking for an experienced sales and customer service professional who can respond quickly to new enquiries, build trust with clients, and convert leads into booked consultations and confirmed events. The Role You will be the first point of contact for incoming customer enquiries from platforms such as: • Bark, • Website enquiries, • Social media (Instagram/Facebook), • WhatsApp, • Email, • Phone calls Your role is to qualify leads, understand client needs, provide initial information, and move qualified enquiries toward confirmed appointments or bookings. Some leads are warm leads Key Responsibilities • Respond to sales enquiries quickly and professionally, • Ask the right questions to qualify catering and event leads, • Gather event details including guest numbers, venue, budget, and menu requirements, • Follow up warm leads and nurture potential clients, • Schedule consultation calls or tasting appointments, • Maintain lead records and customer notes, • Support quotation preparation and proposal follow-ups, • Help improve conversion rates from enquiry to booking Requirements Previous experience in sales, customer service, or lead conversion Experience in hospitality, catering, events, or luxury services preferred Strong written and spoken English Confident on WhatsApp, email, phone, and social media messaging Ability to build rapport and handle objections professionally Organised, proactive, and target-driven Comfortable using CRM systems, spreadsheets, or lead tracking tools Ideal Candidate You are someone who: Knows how to turn enquiries into paying customers Understands urgency and customer expectations Can represent a premium brand professionally Enjoys working in a fast-paced environment Desired but not required If You Have; Experience with event sales Experience with platforms like Bark Experience with CRM tools such as HubSpot or Zoho CRM To Apply: Please send your CV, a short introduction, and examples of your sales or customer service experience.

• Manage daily office operations in a fast-paced automotive environment, • Coordinate vehicle service bookings and rental schedules, • Handle customer enquiries (phone, email, in-person) professionally, • Maintain accurate records of vehicle servicing, rentals, and documentation, • Prepare invoices, track payments, and support basic bookkeeping, • Liaise with mechanics, drivers, suppliers, and external partners, • Monitor compliance with company procedures and industry regulations, • Oversee office supplies, systems, and general administration, • Support staff coordination, scheduling, and recruitment admin, • Identify and implement improvements to office processes

Job Description: We are looking for a dedicated and reliable Night Receptionist to join our front office team at Kings Cross Express Inn, London. If you take pride in delivering warm hospitality and enjoy working independently through the night in a busy and dynamic hotel, we’d love to hear from you. WE DON'T GIVE SPONSORSHIP. Position: Night Receptionist Location: Kings Cross Express Inn, London Job Type: Full-Time / Part-Time Shift Timing: 12-hour night shifts Pay Rate: £12.71 per hour Start Date: Immediate Responsibilities: Welcome and assist late-arriving guests with check-in and check-out procedures. Handle guest enquiries, reservations, and phone calls efficiently. Ensure guest comfort and safety throughout the night. Perform nightly audits and maintain accurate records. Monitor CCTV and coordinate with the night security or management team if required. Prepare reports and ensure a smooth handover to the morning team. Requirements: Previous hotel reception or customer service experience preferred. Excellent communication and interpersonal skills. Confident using PMS or hotel management software (training provided). Reliable, punctual, and able to work independently. Good spoken and written English. What We Offer: Competitive hourly pay (£12.21/hour). Paid training and career growth opportunities across our hotel group. Birthday day off as a special perk. Supportive management and a welcoming team environment. WE DON'T PROVIDE SPONSORSHIP VISA. If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts.

About us Hesta is creating a new benchmark in women’s health, delivering exceptional care at every life stage. As we advance towards this goal, we are committed to closing the women’s health gap, beginning with pregnancy and postpartum as our initial focus. 75 million years of women’s lives are lost every year due to poor health or early death. This gap limits potential, drives inequality, and reflects a healthcare system that wasn’t built for women. We are changing that. Hesta is building a new model of women’s healthcare, and our first mission is to reimagine care for mothers through compassionate care, clinical excellence, and technology. The Opportunity We’re looking for a GMC-registered doctor (post-F1 or equivalent) to join us as a Clinical Associate, with a primary focus on clinical reporting, data insight generation, and product development. Join us at the forefront of a new era in healthcare, where clinical excellence meets product development, agentic technology, and real-world delivery. As a Clinical Associate, you’ll operate at the intersection of medicine, technology, and systems design. You’ll use your clinical reasoning to shape how intelligent, agent-driven tools support care, working closely with product and engineering teams to build solutions that are not only innovative, but safe, effective, and deeply aligned with regulatory standards. This is more than a clinical role. You’ll help define how postnatal care is delivered at scale, translating frontline insight into product decisions, ensuring operational feasibility, and embedding quality and governance into everything we build. If you’re excited by the idea of influencing care beyond the bedside, designing systems, improving outcomes, and setting a new standard for postnatal care, we’d love to hear from you. This is an early role at Hesta Health, with significant opportunity to influence how our clinical model, reporting outputs, and technology evolve as we scale. It’s a role well-suited to doctors who have completed foundation training and are looking to apply their clinical skills in a systems, product, or operational role. What You’ll Do 1. Clinical reporting & insight generation • Analyse holistic patient data, including biomarkers, questionnaires, and clinical context, to build a comprehensive picture of postnatal wellbeing, • Synthesise complex clinical information into clear, structured, and patient-friendly reports that support understanding and action, • Identify results that require follow-up, escalation, or clinical review, in line with governance protocols, • Support patients with queries related to their reports within the limits of your competence, • Continuously improve report quality, clarity, and clinical robustness through feedback and iteration 1. Product & clinical data development • Work closely with product and engineering teams to design and refine how clinical data is captured, structured, and presented, • Translate frontline clinical insight into scalable product features and workflows, • Contribute to the development and evaluation of AI-enabled tools, ensuring outputs align with clinical guidelines and best practice, • Support testing, validation, and iteration of clinical reporting systems and decision-support tools, • Help define how “great” looks for clinical outputs (e.g. report quality, safety thresholds, usability) 1. Clinical operations & service design • Support day-to-day clinical operations to ensure safe, effective, and well-coordinated care delivery, • Contribute to the design and refinement of end-to-end care pathways and operational processes, • Identify gaps, inefficiencies, or risks in care delivery and propose structured improvements, • Help ensure a seamless, joined-up experience across patient touchpoints 1. Care coordination • Support coordination across the multidisciplinary team, ensuring accurate and timely information flow, • Assist with follow-ups, referrals, and pathway management, • Help ensure patients experience coherent, well-organised care journeys 1. Clinical governance & quality • Work within Hesta Health’s clinical governance framework, policies, and escalation protocols, • Contribute to documentation, safety processes, and quality improvement initiatives, • Maintain appropriate clinical judgement and risk awareness despite a non-patient-facing role, • Provide feedback to clinical, product, and operations teams to continuously improve safety and quality What You’ll Bring You’re a proactive, structured, analytical thinker who enjoys turning messy, real-world user problems and information into clear, actionable insights. You’re curious about AI and new technologies, move quickly and pragmatically, and take a solutions-oriented approach to both delivering what a patient needs right now, as well as improving how healthcare works at a systems level. You can definitely tick all these boxes: • Full GMC registration and licence to practise, • Post-F1 experience (or equivalent), • Active professional indemnity insurance, • Enhanced DBS check, • Strong clinical reasoning and the ability to synthesise complex information accurately, • Excellent written communication, with exceptional attention to detail, • Comfort working with clinical data, digital tools, and structured workflows, • Understanding of clinical risk, escalation, and governance, • Ability to work cross-functionally with clinical, product, and operations teams, • Exposure to healthcare operations, service design, or quality improvement, • Interest in AI, data-driven healthcare, or clinical decision-support tools, • Nice to have: Experience working with EHRs or data-driven systems, or experience in women’s health, postnatal care, or digital health The Practicalities • Contract: Fixed term part time (flexible), min 3 days pw. Potential to extend/move to perm contract over time (not guaranteed)., • Location: London, hybrid working (office in SW1), • Start: ASAP, • You will need to have the right to work in the UK, sadly we cannot sponsor at this time. Company Benefits • A front-row seat in an early-stage, mission-driven company to help build the backbone of a healthcare service designed specifically for women, • A central role in building a regulated, category-defining health technology from the ground up and deliver real-world impact at scale, improving outcomes for women and families, • A foundation to build the core skills required to work in digital health and/or a a fast-moving startup, • A high-calibre, mission-driven team with deep expertise across healthcare and technology, • Flexible, hybrid, working; our team work is based on the job that needs to be done, not office facetime, • Office facilities: Spacious working space, with other innovators in Victoria, bike storage, changing facilities and a healthy supply of tea/coffee We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and those from lower socio-economic backgrounds. If there’s anything we can do to support your application, please let us know.

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Pass Operator, you will play a crucial role in ensuring every dish leaves the kitchen in a timely and excellent manner. Where are we located? Situated on Level 33 of The Shard, the UK’s tallest building, Hutong delivers an exceptional Northern Chinese dining experience with stunning views of London. What we bring to the table: • Dine with us: Enjoy discounts at all Aqua venues, • Celebrate YOU: Take your birthday off and earn additional long service leave, • Grow with us: Ongoing training and development to support both your professional and personal development, • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge, • Breaks: Food provided during your breaks - Restaurant perk, • Work out: Discounted gym membership, • Lunch & Learn: Head Office perk, • Share the Talent: Bring a friend on board and get £500 Your day at Aqua: • Operate the pass: Ensure every dish meets our presentation and timing standards before it reaches the guest, • Coordinate & communicate: Work with chefs and waitstaff to keep service smooth and orders accurate, • Maintain quality: Check that all dishes are perfectly garnished, served at the right temperature, and up to standard You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.38 extra per hour each month. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Pass Operator and be part of Aqua’s global culinary adventure!

Project Leader (Part-Time) – True Honour Charity 📍 Hounslow & Kingston (local applicants only) 🕒 10 hours per week | 📅 May 2026 – March 2027 💷 £15 per hour | Paid monthly About True Honour True Honour is a small, survivor-led specialist charity founded in 2015. We specialise in safeguarding and supporting women and families affected by domestic abuse, honour-based abuse, forced marriage, and harmful practices. We work directly with survivors, train frontline professionals, and campaign for stronger systems and better protection for those at risk. Everything we do is rooted in lived experience and a deep commitment to justice, dignity, and real change. About the Role True Honour is looking for a motivated, proactive Project Lead to help deliver our Empowering Communities project across Hounslow and Kingston. This is a hands-on role for someone who takes initiative, works well independently, and genuinely cares about supporting vulnerable women from diverse backgrounds. You will plan and deliver weekly women's group sessions, build local partnerships, and help women access the support they need, including safety planning, court preparation, and referrals to key services. What You Will Do 1. Plan and deliver weekly women's group sessions focused on confidence, English skills, digital basics, safety awareness, and wellbeing, 2. Proactively reach out to women in the community to encourage participation and reduce isolation, 3. Provide one-to-one support including safety planning, emotional support, and help accessing GP, housing, schools, and benefits, 4. Build strong partnerships with local organisations, schools, GPs, health services, and statutory agencies, 5. Promote the project and raise awareness of the support available, 6. Monitor, record, and report on activities and outcomes accurately and on time, 7. Maintain strict confidentiality when handling sensitive or personal data What We Are Looking For 1. A genuine self-starter who takes initiative and works well without close supervision, 2. Experience leading or coordinating community projects within the last two years, 3. Strong communication and relationship-building skills, 4. Organised, reliable, and solutions-focused under pressure, 5. A deep understanding of the challenges faced by women from diverse cultural backgrounds, including the impact of domestic abuse and other forms of abuse such as honour-based abuse, forced marriage, and coercive control. This is central to everything we do and we are looking for someone who truly gets it, 6. Proficient in Microsoft Office (Word, Excel, PowerPoint), 7. Strong written and verbal communication skills, 8. Committed to safeguarding, inclusion, and confidentiality The Right Attitude We are looking for someone who is: • Driven and caring — you have a natural drive to make things happen and you take the lead with care and confidence, • Flexible — you are happy to turn your hand to different tasks as things change, • Professional and reliable — people can count on you and you take your responsibilities seriously, • Positive — you bring warmth, energy, and genuine commitment to the women you work with and the team around you, • Experience working in a similar environment is a must Other Requirements • DBS check required (or willingness to undergo one), • Must be based locally and able to travel between Hounslow and Kingston, • Predominantly community-based with some remote admin work What We Offer • A rewarding opportunity to make a real difference to women's lives, • Flexible working hours, • Support and supervision from the True Honour team, • The chance to shape and lead a meaningful, funded community project If you are someone who leads with heart, takes ownership, and wants to make a real difference to women's lives, we would love to hear from you.

About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Prepare accurate reports on client accounts and ongoing activities, ensuring consistency, transparency, and alignment with internal standards. Requirements • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication

Duties and Responsibilities: • Develop, implement, and maintain quality assurance systems and procedures in line with manufacturing standards for plastic packaging products, • Conduct inspections and testing of raw plastic materials (including polymers, recycled plastics, and additives), in-process production, and finished goods, • Monitor extrusion, conversion, sealing, and printing processes to ensure consistent quality and adherence to specifications, • Identify product defects such as thickness variation, sealing faults, contamination, or print inconsistencies, and carry out root cause analysis, • Implement and resolve quality issues and minimise production waste, • Ensure compliance with UK and international standards, including ISO quality and environmental standards relevant to plastic packaging, • Maintain detailed quality documentation, audit records, and compliance reports for internal and external review, • Liaise with suppliers and internal departments to address material or production-related quality concerns, • Develop and manage production schedules to meet customer demand and delivery timelines, • Coordinate with procurement, production, and logistics teams to ensure efficient workflow and material availability, • Monitor production capacity, machine efficiency, and downtime, adjusting plans to optimise output, • Track and analyse KPIs such as product quality, waste reduction, and operational efficiency, • Ensure effective utilisation of resources, with a focus on reducing plastic waste and supporting sustainability initiatives, • Manage inventory, and support production planning, • Support continuous improvement and lean manufacturing initiatives across production processes, • Participate in internal and external audits and ensure ongoing compliance with health, safety, and environmental regulations Skills, Qualifications, and Experience: • Relevant Master’s or Bachelor’s degree, • Relevant experience in relevant field, • Strong knowledge of plastic materials, packaging production processes, and quality standards, • Understanding of regulatory frameworks and compliance requirements (e.g., ISO standards), • Proficiency in ERP/MRP systems and Microsoft Office applications, • Strong analytical, organisational, and problem-solving skills, • Excellent communication skills and ability to work collaboratively across teams, • Ability to work under pressure and meet production deadlines, • High level of accuracy and attention to detail.

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Chef de Partie, you will oversee a delegated section of the kitchen and coordinate junior members of the team to deliver quality service. Where are we located? Located atop a former department store in London’s West End, Aqua Nueva serves refined, contemporary Spanish cuisine from the North, with a seasonal à la carte menu and menu del día. What we bring to the table: • Dine with us: Enjoy discounts at all Aqua venues, • Celebrate YOU: Take your birthday off and earn additional long service leave, • Grow with us: Ongoing training and development to support both your professional and personal development, • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge, • Breaks: Food provided during your breaks - Restaurant perk, • Work out: Discounted gym membership, • Lunch & Learn: Head Office perk, • Share the Talent: Bring a friend on board and get £500 Your day at Aqua: • Team Spirit: Support and help team members by mentoring junior positions and training new members of the team. Your collaborative spirit will boost your colleague's confidence, develop their skills, and thus ensure high standards of service are met, • Craft Recipes for Success: Prepare and present high-quality dishes within your designated section, ensuring consistency and excellence in every plate You will be paid £12.71 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to: • £4.55 extra per hour each month for Chef de Partie., • £2.95 extra per hour each month for Demi Chef de Partie. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Chef de Partie and be part of Aqua’s global culinary adventure!

PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

Job Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of the office, ensuring efficient systems, supporting staff, and maintaining smooth communication within the organisation. The role involves managing office procedures, coordinating schedules, and ensuring compliance with company policies. Key Responsibilities Manage daily office operations and ensure smooth running of administrative tasks Supervise and support administrative staff Maintain accurate records, files, and documentation Coordinate staff rotas, schedules, and appointments Handle phone calls, emails, and general enquiries professionally Ensure compliance with company policies and regulatory requirements Support recruitment processes, including onboarding and documentation Monitor office supplies and place orders when required Liaise with clients, staff, and external stakeholders Assist management with reports and general administrative duties Skills and Requirements Strong organisational and time management skills Excellent communication skills (verbal and written) Ability to manage multiple tasks and priorities Good IT skills (Microsoft Office, email systems, care software if applicable) Attention to detail and problem-solving skills Ability to work independently and as part of a team

As an Administrative Assistant, you will play a crucial role in ensuring the seamless daily operations of our office. You will provide essential support to our team by efficiently managing a variety of administrative tasks, coordinating schedules, and maintaining an organized and productive work environment. Key Responsibilities: • Office Management: Efficiently handle day-to-day office tasks to ensure smooth operations., • Schedule Coordination: Assist in coordinating calendars and appointments, ensuring all commitments are met., • Document Organization: Maintain and organize both physical and digital documents, ensuring easy retrieval and accuracy., • Report Preparation: Support the team by preparing various reports and presentations., • Communication Handling: Manage incoming and outgoing communications, including emails and calls, with professionalism., • Meeting Support: Organize and coordinate meetings, including preparing agendas and necessary materials., • Inter-departmental Liaison: Facilitate effective communication and collaboration with different departments to streamline processes. Qualifications: We are looking for a highly organized and detail-oriented individual with a proactive approach. The ideal candidate will possess: • Proven proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Excellent verbal and written communication skills., • Strong organizational and time management abilities., • A keen eye for detail and accuracy. Why Join Us? • Be a part of a growing business with a rich British heritage., • Work in a dynamic and engaging environment., • Opportunity for professional growth and development within our organization.

Ashley Samuel, specialists in Residential Sales, Lettings, and Commercial property across West London, including Acton, Ealing, Chiswick, Park Royal, Shepherds Bush, and Hammersmith, are seeking a Full-Time Administrator & Receptionist. We are dedicated to providing quality service to our clients, and our team is fundamental to our business and reputation. We are looking for an individual to start immediately. If you are organised, a good communicator, and possess a proactive attitude, we encourage you to apply, regardless of your experience level. Responsibilities: • Provide general administrative and clerical support., • Schedule appointments and conduct property viewings with potential applicants., • Open, sort, and distribute incoming correspondence., • Collaborate closely with managers and other administrators., • Assist in resolving administrative and maintenance issues., • Perform company errands to supply stores and property viewings (driving licence required), • Prepare and modify documents, including correspondence, reports, drafts, memos, and emails., • Schedule and coordinate meetings, appointments, and travel arrangements for Managers., • Maintain office and building supplies for various departments., • Coordinate and arrange access for maintenance staff and tradesmen. This is a permanent position offering significant potential for career progression. Experience Required: • Minimum 6 months of relevant experience.

The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person