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Sue Ross Recruitment are delighted to be working with our client in the recruitment of a Customer Service Specialist to join their established and growing customer service team. This is an exciting opportunity for an experienced customer service professional looking to take the next step in their career. The successful candidate will be responsible for managing complex customer accounts, handling both domestic and export orders, resolving queries, and acting as a key point of support for customers, colleagues and internal stakeholders. The role would suit someone with strong order management experience, excellent communication skills and the ability to build lasting customer relationships in a fast-paced environment. Key Responsibilities Processing customer sales orders accurately and within agreed deadlines. Managing customer enquiries via telephone, email and electronic communication channels. Handling complex customer requirements, order amendments, complaints and queries. Managing all levels of order complexity, including export orders, certifications and associated documentation. Building and maintaining strong relationships with customers and key stakeholders. Acting as a liaison between customers, sales teams and other departments. Providing timely updates regarding orders, deliveries and product availability. Assisting with shipping coordination, inventory enquiries, plant schedules and sales activities. Resolving customer issues proactively while ensuring a high level of customer satisfaction. Preparing professional correspondence and customer communications. Supporting key business projects, including new product introductions, customer onboarding, systems enhancements and process improvements. Contributing as a subject matter expert within the customer service function. Participating in team meetings and cross-functional projects as required. Supporting the onboarding and development of new team members through coaching and training. The Ideal Candidate We are keen to speak with candidates who can demonstrate: A minimum of 2-3 years' progressive customer service experience. Experience managing customer accounts within a manufacturing, distribution, technical or business-to-business environment. Strong order processing and order management experience. Excellent problem-solving and customer relationship management skills. Technical Skills & Experience The successful candidate will ideally have experience of: Managing customer enquiries and resolving customer concerns. Processing domestic and export orders. Developing professional customer communications and correspondence. Working closely with multiple departments to achieve customer-focused outcomes. Applying policies and procedures to resolve complex situations. Using ERP systems such as SAP, Sage, Oracle or similar business systems. * Microsoft Office applications including Excel, Word, Outlook and PowerPoint. This role would be particularly suited to an experienced Customer Service Representative, Customer Account Coordinator, Internal Sales Coordinator or Customer Service Advisor looking to progress into a more specialist position with greater responsibility and involvement in key business projects. Please note this is a full time officed based position, based in our clients Bolton office. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

HR/ Office Administrator Bolton Up to £30,000 3 month contract, could go permanent Office based 8am until 4pm The Role: Acting as a point of contact for HR queries, ensuring the upkeep of office, HR and training related documents both electronically and manually, filing and ensuring compliance to meet our audit standards Assistance in new starter onboarding, benefits schemes administration, probation and performance and development reviews and upkeep of the HR related systems support with KPI data reporting Arrangement of staff recognition and milestone celebrations including the ordering of gifts up to the point of arranging the presentations Opportunity to assist in people related projects and objective deliverables over time Front office responsibilities including visitor management, being a first point of contact, hospitality management and related security responsibilities Ensure the general upkeep of the office and communal areas including noticeboards and kitchen facilities Booking of office repairs according to contracts, maintenance, site cleans etc. and arrangement of new desk area layout and equipment for new staff (supporting the onboarding process) or for general needs Assistance with time and attendance card data entry supporting the monthly payroll recording Coordinating meetings with the H&S contact, administrative support with policy updates and circulation and coordination of the scheduled H&S meetings. Arrangement of training and assistance with the online H&S training tool Assistance with the collation of monthly KPI data in the areas of H&S Organisation of internal and external company events such as organising staff parties, lunches, internal and external events, meetings and webinars. This area of responsibility also requires booking venues, organising catering and entertainment with the support of the chosen contacts in addition to the onward coordination and communication to staff. About You: Experience in a similar comparable Coordinator role with administration, reception and event planning Ability to deal with people at all levels of the business gained from previous roles Experience in HR related administrative tasks desirable Essential is being open and willing to manage day-to-day office administrative tasks alongside people related administration responsibilities as required Strong organisation, verbal and written communication skills A willingness and enthusiasm to deliver on tasks successfully Attention to detail and high level of accuracy whilst working at pace Ability to multi-task, prioritise and manage deadlines Conscientious, thorough and proactive approach with the application of foresight to plan out given tasks accurately and effectively Approachable with a strong internal customer ethos Reliable and flexible as required Proficiency in Microsoft Office packages essential and HR online tools desirable INDAB

Salary: £33,500.00 per annum plus Veolia benefits Hours: 40 hours per week, Mon-Fri 07:45 - 16:30 Location: Bolton Animal Feed Mill Manchester BL1 2TF When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Site Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Coordinate the day-to-day administration and business activities of the site. Maintain accurate records, databases, reports, trackers and filing systems. Arrange transport, deliveries and collections, liaising with customers, suppliers, drivers and hauliers. Operate the weighbridge and maintain accurate vehicle movement and transport records. Support purchase orders, invoicing, cost tracking and contractor coordination. Manage routine customer enquiries, orders, product availability and delivery requirements. Maintain customer records and escalate significant commercial or operational issues. Support FEMAS and HACCP compliance, including document control, audit schedules, training records and corrective action trackers. Assist with traceability, recall exercises, internal audits and audit preparation. Maintain health and safety records and support the Operations Supervisor with related administration. What we're looking for; Experience in administration, logistics, customer service or operational coordination. Experience managing multiple priorities and maintaining accurate records. Experience liaising with customers, suppliers, hauliers or other external stakeholders. Experience with transport coordination, weighbridge operations or vehicle documentation would be desirable. Experience raising purchase orders, processing invoices or maintaining cost trackers. Experience supporting compliance, audits, document control or quality management systems. Experience in manufacturing, waste, food/feed or another regulated environment. Competent Microsoft Office user. Knowledge of HACCP, FEMAS or internal auditing would be advantageous. HACCP Level 2 or equivalent food/feed safety training would be desirable. . What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Project Manager (Aluminium Doors) £50,000 - £55,000 + Hybrid + Progression + Company Vehicle + Company Benefits + Flexible Working Hours + Site Visits Skelmersdale Are you a Project Manager, Contracts Manager or similar with a background in Door Manufacturing looking for autonomy and varied work for a leading architectural glazing and manufacture? Do you want to work for a growing company looking for someone to grow as the company does and manage projects from concept through to on-site installation? This is a great opportunity to join a growing company which specialise in supplying architectural glazing systems for the construction industry. This company fabricate in both steel and aluminium which means you will play an integral part in creating fabrication drawings for bespoke manufacture. As a project manager you will be responsible for coordinating materials, installations and contractors on site. This is an opportunity to join well established but growing manufacturer of aluminium doors and windows where you will get involved in all areas of project coordination and managing the contracts staff based on the requirements on site. This is an excellent opportunity to join a growing business which will invest in your long-term development through progression opportunities such as a pipeline to senior positions. This role would suit Project Manager, Contracts Manager or similar with a background in Manufacturing looking for autonomy and varied work for a leading architectural glazing and manufacture, looking for a role with an office/ site split, training on their bespoke products and optional work from home. The Role : Maintain detailed project plans, timelines, and budgets. Oversee site installation Organise contract staff Monday- Friday with a site/ office split The Person: Project Management background Background in Doors Looking for a hybrid role within office and on-site Looking to manage both people and projects Happy with Nationwide travel Reference : BBBH27031F Keywords : Construction, Technical, Management, Sheet Metal, Glazing, Aluminium, Steel, Project Manager, Project Coordinator, Field-based. Hybrid, Skelmersdale, Bolton, Wigan, Warrington, Liverpool, Chorley, St Helens, Manchester, Huddersfield. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website TPBN1_UKTJ

Project Manager (Manufacturing) £45,000 - £55,000 + Hybrid + Progression + Company Vehicle + Company Benefits + Flexible Working Hours + Site Visits Wigan Are you a Project Manager, Contracts Manager or similar with a background in Manufacturing looking for autonomy and varied work for a leading architectural glazing and manufacture, looking for a role with an office/ site split, training on their bespoke products and optional work from home? Do you want to work for a growing company looking offering development opportunities through training courses and progression long-term? This is a great opportunity to join a growing company which specialise in supplying architectural glazing systems for the construction industry. This company fabricate in both steel and aluminium which means you will play an integral part in creating fabrication drawings for bespoke manufacture. As a project manager you will be responsible for coordinating materials, installations and contractors on site. This is an opportunity to join well established but growing manufacturer of aluminium doors and windows where you will get involved in all areas of project coordination and managing the contracts staff based on the requirements on site. This is an excellent opportunity to join a growing business which will invest in your long-term development through progression opportunities such as a pipeline to senior positions. This role would suit Project Manager, Contracts Manager or similar with a background in Manufacturing looking for autonomy and varied work for a leading architectural glazing and manufacture, looking for a role with an office/ site split, training on their bespoke products and optional work from home. The Role : Maintain detailed project plans, timelines, and budgets. Oversee site installation Organise contract staff Monday- Friday with a site/ office split The Person: Project Management background Background in Manufacturing or Construction Looking for a hybrid role within office and on-site Looking to manage both people and projects Happy with Nationwide travel Reference : BBBH27031C Keywords : Construction, Technical, Management, Sheet Metal, Glazing, Aluminium, Steel, Project Manager, Project Coordinator, Field-based. Hybrid, Skelmersdale, Bolton, Wigan, Warrington, Liverpool, Chorley, St Helens, Manchester, Huddersfield. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website TPBN1_UKTJ

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A global financial services firm is seeking a Global Talent Acquisition Manager to coordinate between sales and compliance teams.The role requires excellent communication skills, a bachelor’s degree in Business or Finance, and familiarity with FCA/FINRA regulations.The ideal candidate will be deta

Generate detailed quotes / pricing proposals for customers Work within your department to schedule jobs for the team Manage relationships with clients Take incoming calls, answer queries and direct accordingly Build strong relationships with all clients and acting as a key point of contact

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HR Assistant / Officer: £40,000 – £60,000.

Generate detailed quotes / pricing proposals for customers Work within your department to schedule jobs for the team Manage relationships with clients Take incoming calls, answer queries and direct accordingly Build strong relationships with all clients and acting as a key point of contact

HR Assistant / Officer: £40,000 – £60,000.

Generate detailed quotes / pricing proposals for customers Work within your department to schedule jobs for the team Manage relationships with clients Take incoming calls, answer queries and direct accordingly Build strong relationships with all clients and acting as a key point of contact

HR Assistant / Officer: £40,000 – £60,000.

Your own office with legal support and an assistant.

Office Angels is an employment agency and business. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

Competent using computer systems such as Microsoft Office or Google Workspace.

Payroll Administrator Up to £15.Full time, permanent | Flexible part time considered We're recruiting a Payroll Administrator for an established business looking for someone organised, accurate and confident handling confidential information.The role is available full time.Part time applicants wil

Due to the office location near the M61, having your own transport would be advantageous.

Generate detailed quotes / pricing proposals for customers.Work within your department to schedule jobs for the team.Manage relationships with clients.Take incoming calls, answer queries and direct accordingly.Build strong relationships with all clients and acting as a key point of contact.You are i

This is an exciting opportunity for an ambitious.

Generate detailed quotes / pricing proposals for customers Work within your department to schedule jobs for the team Manage relationships with clients Take incoming calls, answer queries and direct accordingly Build strong relationships with all clients and acting as a key point of contact

This is an exciting opportunity for an ambitious.

Generate detailed quotes / pricing proposals for customers Work within your department to schedule jobs for the team Manage relationships with clients Take incoming calls, answer queries and direct accordingly Build strong relationships with all clients and acting as a key point of contact

This is an exciting opportunity for an ambitious.

Generate detailed quotes / pricing proposals for customers Work within your department to schedule jobs for the team Manage relationships with clients Take incoming calls, answer queries and direct accordingly Build strong relationships with all clients and acting as a key point of contact

Job Advert: New Homes Sales Consultant (Shared Ownership Experience) Location: West London , Berkshire ; Hampshire Salary: £37881 to £39,874 Job Type: FTC – 12 Months Are you an experienced sales consultant with a passion for helping people secure their dream homes? We are seeking a dynamic

Generate detailed quotes / pricing proposals for customers.Work within your department to schedule jobs for the team.Manage relationships with clients.Take incoming calls, answer queries and direct accordingly.Build strong relationships with all clients and acting as a key point of contact.You are i

About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life.This is a face-to-face, target-driven role where resilience, confidence

Generate detailed quotes / pricing proposals for customers.Work within your department to schedule jobs for the team.Manage relationships with clients.Take incoming calls, answer queries and direct accordingly.Build strong relationships with all clients and acting as a key point of contact.You are i

About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life.This is a face-to-face, target-driven role where resilience, confidence

Job Advert: New Homes Sales Consultant (Shared Ownership Experience) Location: West London , Berkshire ; Hampshire Salary: £37881 to £39,874 Job Type: FTC – 12 Months Are you an experienced sales consultant with a passion for helping people secure their dream homes? We are seeking a dynamic

About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life.This is a face-to-face, target-driven role where resilience, confidence

Job Advert: New Homes Sales Consultant (Shared Ownership Experience) Location: West London , Berkshire ; Hampshire Salary: £37881 to £39,874 Job Type: FTC – 12 Months Are you an experienced sales consultant with a passion for helping people secure their dream homes? We are seeking a dynamic

SQL Database Administrator - London.We’re looking for an experienced.Microsoft SQL Database Administrator.This is a hands‑on role where you’ll ensure.Install, configure, and upgrade SQL Server instances.Manage and maintain a large-scale SQL Server environment across multiple platforms.Implemen

Strong IT skills, including Microsoft Office and Outlook.

Location: Burton-in-Kendal, UK / Hybrid (3-Days in the offices).