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Job Description: Third Line Support Engineer (Senior Infrastructure & Support Specialist) Job Title: Third Line Support Engineer Department: IT Reporting To: Head of IT Infrastructure / IT Manager Location: Banbury (Office-based) Job Type: Permanent, Full-time Salary: Competitive + benefits (DOE) Main Job Purpose We are seeking an experienced Third Line Support Engineer to provide advanced technical support, own complex infrastructure issues, and ensure the high availability, security, and performance of critical IT systems. This senior hands-on role focuses on resolving escalated incidents, maintaining and optimising virtualised and containerised environments (VMware, Kubernetes), supporting core business databases (Progress OpenEdge SQL), and contributing to infrastructure projects and continuous improvement. You will act as the escalation point for the IT Service Desk, drive root-cause analysis, implement proactive fixes, and support business-critical systems with minimal downtime. Key Responsibilities Advanced Technical Support & Incident Resolution • Own and resolve complex, escalated incidents and problems from Level 1/2 support, ensuring rapid diagnosis and permanent fixes., • Provide deep technical troubleshooting across servers, networks, cloud platforms, virtualisation (VMware), container orchestration (Kubernetes), and Progress OpenEdge databases., • Perform root-cause analysis on recurring or high-impact issues and implement preventive measures., • Design, implement, maintain, and support virtualised environments (VMware) and containerised workloads (Kubernetes)., • Manage and optimise core business systems, including Progress OpenEdge databases – monitoring, backups, tuning, and recovery., • Ensure infrastructure is secure, well-documented, compliant with security standards, and regularly patched/updated., • Lead or contribute to infrastructure-related projects, upgrades, migrations, and new technology deployments., • Define technical scopes, coordinate with internal teams and external vendors, and ensure delivery on time, within budget, and with minimal operational impact., • Act as escalation point and mentor for Level 1/2 support engineers, sharing knowledge and providing technical guidance., • Assist in developing and refining SLAs, KPIs, and support processes to drive continuous improvement., • Identify and mitigate infrastructure risks and vulnerabilities., • Ensure adherence to security policies, standards, and regulatory requirements., • Proven senior-level experience in third-line / advanced infrastructure support roles., • Strong hands-on expertise in:, • VMware virtualisation (vSphere, vCenter, ESXi), • Kubernetes container orchestration, • Progress OpenEdge SQL databases (administration, tuning, backups), • Server management (Windows/Linux), networking, storage, and cloud platforms, • Track record of resolving complex technical incidents and delivering root-cause fixes., • Experience contributing to infrastructure projects, upgrades, and migrations., • Solid understanding of ITIL processes, SLAs, KPIs, and service desk operations., • Excellent problem-solving, analytical, and decision-making skills under pressure., • Relevant certifications (e.g., VMware Certified Professional, Kubernetes certifications, ITIL Foundation, Microsoft/Azure, CompTIA Security+, etc.)., • Experience with monitoring tools, scripting/automation (PowerShell, Bash, Ansible), and disaster recovery planning., • Opportunity to work on mission-critical infrastructure in a high-availability environment, • Competitive salary and performance-related benefits, • Hybrid working model with flexibility, • Continuous professional development and certification support

Service Administration Manager - Office Based Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management • Line manage and develop a team of 16 field-based Service Engineers, • Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing, • Conduct regular performance reviews, one-to-ones and team meetings, • Handle employee relations matters including absence management, disciplinaries and grievances, • Review and streamline service processes to improve efficiency and customer satisfaction, • Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation, • Analyse service data and KPIs to identify trends and drive continuous improvement, • Ensure service level agreements are met for both direct customers and distribution partners, • Maintain high standards of service quality and technical accuracy, • Ensure compliance with health and safety requirements for field operations Essential • Proven experience managing field-based or mobile engineering teams, • Strong people management skills with experience of performance management and employee relations, • Track record of process improvement and operational efficiency gains, • Excellent organisational and prioritisation skills, • Strong communication skills, both written and verbal, • Experience in the automotive industry, • Technical background in electronics, calibration or diagnostic equipment, • Salary: £38,000 - £42,000 per annum, depending on experience, • Annual leave: 25 days plus bank holidays, • Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30, • Office-based role in Banbury with a friendly, supportive team, • Opportunity to make a real impact on a growing business

Are you an experienced Electrical QS (Qualified Supervisor), working in the Midlands? BASIC SALARY: £40,000 - £45,000 BENEFITS:· Overtime · Company Van · Pension · Mobile & Laptop · 24 Days Holiday LOCATION: Northampton COMMUTABLE LOCATIONS: Oxford, Milton Keynes, Coventry, Peterborough, Leicester, Kettering, Wellingborough JOB DESCRIPTION: Electrical QS, Electrical Qualified Supervisor - Electrical Services Due to rapid growth and future opportunities, we are now looking to employ an additional Electrical QS. This role will be primarily site based with some occasional office work. It will blend technical leadership and field support with career development opportunities, giving the successful candidate a chance to make a real impact whist helping to uphold the standards within the Industry KEY RESPONSIBILITIES: Electrical QS, Electrical Qualified Supervisor - Electrical Services · NICEIC Qualified Supervisor: Ability to lead and oversee electrical installations, ensuring compliance with NICEIC requirements and the companies own exceptional standards · Inspection & Testing Verification: Validate test results and ensure flawless certification aligned with current regulations. · Post Inspection Reviews: Perform detailed checks to verify full compliance and top-tier quality on all completed work · Technical Support: Provide expert advice and problem-solving to engineers in the field. · NICEIC, ECA & Compliance: Prepare and support annual NICEIC assignments, manage documentation and attend ECA technical meetings. · Training & Toolbox talks: Lead engaging sessions to up skill and inspire Engineers, apprentices and colleagues PERSON SPECIFICATION: Electrical QS, Electrical Qualified Supervisor - Electrical Services We would be delighted to receive applications from individuals who meet the following brief: · You must be NVQ level 3 in Electrical Installation or equivalent · City & Guilds 2391 - Testing & Inspection · 18th Edition Wiring Regulations certified · A proven track record of domestic and commercial electrical work · Strong EICR knowledge and hands-on experience · Proven fault-finding and diagnostic skills · Excellent planning and organisational skills · Self-motivated, ambitious, entrepreneurial and excellent team player skills. THE COMPANY: My client is a growing family owned business providing Electrical Services to a wide range of markets that include Security, Automation, Fire & Safety, Audiovisual as well as domestic, industrial and commercial developments. PROSPECTS: There is potential for career development within the business, subject to performance. Where possible, we have an active policy of promotion from within and firmly believe in the development of all personnel It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Electrician, QS Electrical, Electrical Services Engineer, Self-Employed Electrician, 18th Edition Certified INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18360, Wallace Hind Selection

Field Service Manager - Office Based Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management • Line manage and develop a team of 16 field-based Service Engineers, • Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing, • Conduct regular performance reviews, one-to-ones and team meetings, • Handle employee relations matters including absence management, disciplinaries and grievances, • Review and streamline service processes to improve efficiency and customer satisfaction, • Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation, • Analyse service data and KPIs to identify trends and drive continuous improvement, • Ensure service level agreements are met for both direct customers and distribution partners, • Maintain high standards of service quality and technical accuracy, • Ensure compliance with health and safety requirements for field operations Essential • Proven experience managing field-based or mobile engineering teams, • Strong people management skills with experience of performance management and employee relations, • Track record of process improvement and operational efficiency gains, • Excellent organisational and prioritisation skills, • Strong communication skills, both written and verbal, • Experience in the automotive industry, • Technical background in electronics, calibration or diagnostic equipment, • Salary: £38,000 - £42,000 per annum, depending on experience, • Annual leave: 25 days plus bank holidays, • Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30, • Office-based role in Banbury with a friendly, supportive team, • Opportunity to make a real impact on a growing business

An excellent opportunity for an experienced Installation Engineer to join a well-established company! Job Type: Full-Time, Permanent. Salary: £38,000.00 - £45,000.00 Per Annum, Depending on Experience. Location: Banbury OX17 Benefits: Gyn membership of your choice, phone, pension, company vehicle provided for use from Banbury site to client locations (not for general or commuting) About The Company: They are a leading provider of heating and fuel solutions, specialising in the installation, maintenance, and servicing of oil tanks and heating systems. With a strong reputation for quality workmanship and customer service, they are now looking for an experienced Installation Engineer to join their team. About The Role: This is a hands-on role focused on the installation and removal of heating oil and water storage tanks, along with associated pipework. Some insight, technical knowledge or qualification in electrics preferable but not mandatory, equally experience in mechanics, i.e. vehicle maintenance also desirable but not mandatory. You will work on domestic and commercial sites, ensuring all work is completed safely, efficiently, and to a high standard, in line with industry regulations. Key Responsibilities: • Install and remove heating oil and water storage tanks, • Install, modify, and maintain associated pipework systems, • Carry out site assessments prior to installation works, • Ensure all work complies with relevant industry regulations (including OFTEC where applicable), • Follow all on-site health & safety requirements and company procedures, • Communicate professionally with customers while on site, • Accurately complete job documentation and reports, • Use the company CRM system and liaise with the office team when required, • Troubleshoot and resolve technical issues on site, • Maintain tools, equipment, and company vehicle to a high standard Candidate Requirements: • Preferably previous experience in oil tank and pipework installation, • Good working knowledge of oil storage systems and installation processes, • Relevant engineering certifications (e.g. OFTEC, Part P) preferred, • Strong hands-on engineering skills, • Ability to work independently and as part of a team, • Good problem-solving skills, • Full UK driving licence (mandatory), • Strong communication and customer service skills, • Good organisational skills Company Benefits: • Competitive salary with overtime opportunities, • Company phone, tools, vehicle, and uniform provided, • Ongoing training and professional development, • 20 days’ holiday allowance (increasing with length of service), • Pension scheme, • Supportive working environment, • Company events, • Paid gym membership of your choosing If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.

Service Manager Location: Banbury, Oxfordshire The Role Our client is seeking an experienced Service Manager to lead their Service Operations Team. Reporting to the Managing Director, you will be responsible for the day-to-day management of their Field Engineering Team and office-based Service Coordinators. This is an excellent opportunity for someone who thrives on improving processes, developing people and driving operational efficiency. Key Responsibilities Leadership and People Management • Line manage and develop a team of 16 field-based Service Engineers, • Oversee and support 4 Service Coordinators who handle customer communications, job booking and invoicing, • Conduct regular performance reviews, one-to-ones and team meetings, • Handle employee relations matters including absence management, disciplinaries and grievances, • Review and streamline service processes to improve efficiency and customer satisfaction, • Monitor and manage engineer workloads, ensuring optimal scheduling and resource allocation, • Analyse service data and KPIs to identify trends and drive continuous improvement, • Ensure service level agreements are met for both direct customers and distribution partners, • Maintain high standards of service quality and technical accuracy, • Ensure compliance with health and safety requirements for field operations Essential • Proven experience managing field-based or mobile engineering teams, • Strong people management skills with experience of performance management and employee relations, • Track record of process improvement and operational efficiency gains, • Excellent organisational and prioritisation skills, • Strong communication skills, both written and verbal, • Experience in the automotive industry, • Technical background in electronics, calibration or diagnostic equipment, • Salary: £38,000 - £42,000 per annum, depending on experience, • Annual leave: 25 days plus bank holidays, • Working hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30, • Office-based role in Banbury with a friendly, supportive team, • Opportunity to make a real impact on a growing business

The Team & Focus of the Role We’re offering a fantastic opportunity for an aspiring Assistant Surveyor to come and play a key role within our Infrastructure Services division. Based in Banbury, you will join a collaborative team involved in major electricity projects that play a crucial role in developing a more sustainable and resilient UK infrastructure. You will liaise with internal and external stakeholders and support the wider team with a range of land consultancy tasks, including communicating with landowners and preparing legal consents. This role would suit an individual who excels in delivering exceptional support and has strong administrative and coordination skills. We are open to speaking to individuals from a broad range of backgrounds including, but not limited to, Administration, Project Coordination, Wayleave & Consents and others, who have the intention of becoming a Surveyor. Based in Banbury, this is a permanent, full-time position based on 37.5 hours (Monday to Friday). We also operate a hybrid working policy. In return, beyond your base salary you will be included in: • A discretionary bonus scheme, • A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period!, • Enhanced maternity, paternity, adoption and shared parental leave, • An online money saving portal, • Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family, • Prepare, negotiate, and successfully acquire wayleaves, easements, land purchases, lease agreements and voluntary access requests., • Assess and negotiate settlement of compensation claims and agent/legal fees., • Supporting the wider team in access and consent matters associated with electricity infrastructure projects., • Supporting the wider team completing site due diligence tasks, such as identifying land ownership and land designations, liaising with landowners regarding project proposals, and drafting consents., • Working towards AssocRICS or looking to complete the qualification., • Strong coordination skills with confidence working to deadlines., • Excellent attention to detail., • Experience in using Microsoft Office with strong IT skills., • Strong problem-solving skills., • Clear and professional communication styles., • Ability to work both independently and calmly under pressure. We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer.

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers with 4 years PQE + to join our consultancy. Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Immediate access to our accreditations., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS We have more avenues for professionals wanting to be office-based, working as part of a team or have different qualification levels!

The Role Senior Commercial Property Solicitor - £80,000 - £100,000 salary DOE This is an exciting opportunity for a Commercial Property lawyer to join a Legal 500, currently ranked Tier 2 for Commercial Property Firm’s Oxfordshire office. The firm’s commercial property team handles a full range of matters including large corporate transactions for FTSE backed companies as well as privately run companies, acting for clients internationally, nationally and regionally. Due to the high volume of work generated by the team, the department is the highest billing department in the firm. In response this influx of work the department is now seeking to appoint an experienced Commercial Property Associate to work alongside existing partners, driving a resilient and varied legal practice. The Commercial Property Solicitor will have experience in Acquisition of land for development, Promotion and Option Agreements, Planning and Infrastructure Agreements, Land Sales, Refinance Agreements, Leases and Sales of Investment Properties. The Candidate • Commercial Property Solicitor with at least 5 years post qualification experience or equivalent, • Attend marketing/networking events for the firm to bring in work, • Representing the firm through external/internal presentations, • Ability to work to deadlines/targets, to prioritise and manage a varied caseload, • Strong legal and leadership skills with an eye for detail, • Excellent organisation and time-management skills The Benefits and How to Apply • 32 days annual leave plus Bank Holidays (Director Level), • Excellent bonus scheme(s), • Agile Working Policy, • Free Parking, • Death in Service, • Remote Working, • Long term absence cover for serious diseases, • Employee Assistance programme, • Employee Wellbeing, • Private Healthcare and Life Assurance Apply in the strictest of confidence online or via telephone – there is no need for a CV for an initial conversation. Contact Thomas Brown Retained Consultant Tel: 0203 918 1665 Mobile: 07495 117 132 Email:

Are you passionate about quality, continuous improvement, and making a real difference in how things are done? At DCS Group, quality and compliance sit at the heart of everything we do. As a trusted partner to some of the world’s leading FMCG brands for over 30 years, we’re committed to maintaining the highest standards of safety, quality, and integrity across our operations. We’re now looking for a Trainee Quality & Compliance Coordinator to join our growing Quality & Compliance team. This is an excellent opportunity for a motivated individual looking to build a long-term career within quality assurance, compliance, and risk management — with full training, mentoring, and structured development provided. The Role Based across our Banbury and Redditch sites, you’ll work closely with the Group Quality & Compliance Team to gain hands-on experience across quality assurance, auditing, compliance, and continuous improvement within a fast-paced FMCG environment. You’ll develop a strong understanding of DCS Group’s Integrated Management System (IMS) and play a supportive role in maintaining our certified standards including ISO, BRCGS, GMP, and GDP, helping ensure our products consistently meet the highest levels of quality, safety, and compliance. Key Responsibilities & Development Areas Learning & Development • Work alongside the Group Quality & Compliance Team to build knowledge of compliance frameworks, IMS, and operational processes., • Participate in structured training covering auditing techniques, risk management, and quality systems., • Observe and assist with quality control activities, including product inspections and release processes., • Assist with planning and conducting internal audits across departments., • Support preparation for external audits, including documentation and corrective actions., • Support the quality function to ensure product quality, safety, and integrity standards are met., • Assist with product release checks and documentation review., • Support compliance with certified standards, SOPs, and relevant legislation., • Gain hands-on understanding of GMP and GDP within manufacturing and distribution environments., • Assist with compliance activities related to medicines, medical devices, and product recalls., • Help identify improvement opportunities and support continuous improvement initiatives. Team Collaboration & Communication • Work collaboratively with the Quality & Compliance team and wider departments., • Participate in team meetings, cross-functional projects, and operational initiatives., • Act as a junior point of contact for compliance-related queries under supervision., • Support the preparation of reports, presentations, and compliance documentation. About You • A genuine interest in quality, compliance, and continuous improvement., • Eager to learn, develop new skills, and build a long-term career in Quality & Compliance., • Strong attention to detail with the ability to follow processes accurately., • Confident communicator with good written and verbal skills., • Comfortable working collaboratively across teams and departments., • Organised, proactive, and keen to take ownership of learning and development., • IT literate, with working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Core Benefits • Life Cover, • Pension Scheme, • Medical Cash Plan, • Cycle to Work Scheme, • Well-being Initiatives, • Subsidised Café with Free Breakfast, • Staff Shop, • Social Events Why DCS Group? As a family-owned business with over 30 years of sustained growth, DCS Group combines the stability of a market leader with the agility of an entrepreneurial organisation. We work with global brands including Procter & Gamble, Unilever, Kenvue, PZ Cussons, and SC Johnson, delivering excellence across Sales & Distribution, Export, Co-Packing, and Manufacturing. At DCS, we invest in people at every stage of their career. You’ll be supported, developed, and given the opportunity to grow into a valued member of our Quality & Compliance team. If you’re ready to start your journey in Quality & Compliance and build your future with a business that values learning, integrity, and continuous improvement, we’d love to hear from you. Join us at DCS Group — and grow your career the right way.

Senior Cyber Security Engineer | Banbury | Up to £75,000 IT Security, Networking Security, Infrastructure, Firewalls, IDS/IPS, Identify/Remediation/Action An exceptional opportunity to make a massive impact is available for a Senior Cyber Security Engineer to join a high-performance engineering organisation based in Banbury, Oxfordshire. This is a genuinely autonomous role where you'll be the sole cyber security specialist within a collaborative engineering team. You'll have the freedom to shape the cyber security function whilst working on a 50/50 split of project work and operational support. What makes this role stand out: • Complete autonomy to make the role your own and drive the cyber security agenda, • Direct engagement with senior stakeholders across the business, • Opportunity to work within a dynamic, high-performance environment, • Strong team culture where collaboration and support are valued, • Exposure to cutting-edge technology and infrastructure The role: As the Senior Cyber Security Engineer, you'll be responsible for designing, implementing, and maintaining robust cyber security measures across the organisation's infrastructure. This includes project work on new security initiatives alongside day-to-day support and incident response. You'll be expected to work collaboratively with other engineers in the team, providing support when required, whilst also taking the lead on all cyber security matters. Regular engagement with senior stakeholders and attendance at strategic meetings will be a key part of the position, so strong communication skills are essential. What we're looking for: • Proven practical experience in cyber security engineering, • Strong technical knowledge across security technologies and best practices, • Excellent communication skills and the ability to engage confidently with senior stakeholders, • Team player mindset with the ability to support colleagues when needed, • Self-motivated with the ability to work autonomously, • Qualifications such as CCNA/CISSP/CCSP/CISM are ideal but not essential - we value real-world experience above all The package: • Salary up to £75,000 depending on experience plus bonus, • 4 days per week office-based in Banbury (flexibility on the 5th day), • Excellent benefits package, • Opportunity to work within a truly exceptional organisation If you're a cyber security professional looking for a role with genuine autonomy, the chance to engage with senior leadership, and the opportunity to make a real impact, I'd love to hear from you. Ascent People is acting as an Employment Agency for this role. Candidates of all ages and backgrounds will be considerd. Must have full right to work in the UK - no sponsorship provided. #CyberSecurity #InfoSec #Banbury #Oxfordshire #TechJobs

Are you a Customer Service professional in the construction industry? Are you working in a large company and feeling held back by corporate policy and process? Want more ownership and make more impact on a business? This might be the role for you! The company Based in Banbury, Oxfordshire, and operating throughout central England, RB Maintenance aims to deliver 1st-class Customer Service services to LJ Construction and, in turn, to the UK's largest housebuilders. Our reputation is built on accountability, quality and performance. We operate in a reactive, results-driven environment where strong leadership, clear communication and accountability are essential. We’re now looking for a Customer Service Manager who can lead from the front, take ownership, and consistently deliver against KPIs. The role We are looking for a Customer Service Coordinator responsible for end-to-end customer care and defect resolution. You’ll lead the coordination of people and systems to ensure work is completed efficiently, accurately, and in line with agreed performance targets. This is not a purely administrative role — it requires decisive leadership and a strong customer-first mindset. You’ll manage, monitor and continuously improve customer care and defect resolution processes, including: • End-to-end management of defect instructions, ensuring accurate logging, prioritisation and completion, • Booking and managing customer appointments, ensuring a professional and consistent customer journey, • Managing materials and operatives to maximise completion efficiency, • Owning and delivering the full billing process, ensuring all works are accurately billed in line with contractual requirements and KPIs, • Building strong working relationships with Customer Care Managers at the Main Contractor level, • Producing HLR reports and analysing company performance to identify trends and improvement opportunities, • Managing team performance and skills development, • Playing an active role in the wider team culture and company social events This opportunity is well-suited to someone who is highly proactive and wants to lead and run a Customer Service department in their own way, one that delivers the most success and efficiency. Someone who cares about their work and is driven by career development. The package • Competitive salary (based on experience), • Bespoke training and development to upskill and support your progression, • Opportunities for progression and more responsibility as the company develops, • Free-lunch-Fridays, • 28 days holiday, including bank holidays and Christmas shutdown, which increases with length of service to a maximum of 34 days, including bank holidays and Christmas shutdown, • Awesome Christmas parties! To be successful, you will… • Have proven Customer Service experience, • Have trade-related experience (construction, maintenance or similar), • Be experienced in creating and managing processes, • Be experienced with Microsoft Office, particularly Excel and Word, • Have excellent written and verbal communication skills, • Be able to manage competing priorities, • Value honesty, • Be cool under pressure, • Be proactive and seek improvement in everything, • Be highly organised, • Be confident but not cocky, • Be firm but fair, • Act with professionalism Apply! If you’re a highly proactive and ambitious, customer-focused professional with experience in construction, apply now!

A leading international food manufacturing group is seeking an organised and proactivePayroll Assistantto join its Finance team. This role supports accurate and timely payroll delivery across multiple UK and European sites (approx. 1,000 employees). xrnqpay Interested in this role You can find all the relevant information in the description below. This is a full time office based role, working 9:00 - 17:30 Monday - Friday. Key Responsibilities: * Support processing of multiple UK payrolls * Act as main ...

Are you a recently qualified ACCA, ACA or Qualified by Experience Accountant seeking a new position? Our client, a successful accountancy practice, is recruiting for its Banbury office to build its existing team. Ensure all your application information is up to date and in order before applying for this opportunity. Within this role, the successful candidate will provide support for managers and directors in delivering xrnqpay professional accountancy services to clients including financial reporting, corpora...

Our client, a leading multi-disciplinary construction consultancy with a growing presence in the South West, is looking to appoint a Construction Project Manager to join their team, based from their Oxford office.

Risk Director (Specialist Finance) £150-160K + car allowance + performance bonus Flexible | Hybrid working with frequent travel required to UK offices At some point in your risk career, you stop just managing risk and start defining how a business lends, trades and grows. This is one of those roles. You'll sit right at the leadership table of a specialist finance business with meaningful exposure to Asset-Based Lending, Marine Finance and Foreign Exchange. These are growing businesses and we have ambitious growth plans across the full specialist finance functions. This is not a back-office role. It's a seat where risk, credit, assets and currency all meet… Where judgement really matters. What you'll be doing You'll have overall responsibility for credit, operational, regulatory and financial risk across the specialist finance businesses, in practice, that means: Setting and leading the risk strategy across specialist finance, embedding a commercially minded, risk-aware culture Providing strong credit risk oversight across asset-backed and marine portfolios, including ongoing monitoring and intervention Designing and evolving credit policies, frameworks and risk-based models that support growth without compromising control Sitting at the front end of underwriting and sanctioning, with senior discretion over complex and high-value facilities Direct involvement in asset-based lending, asset finance and marine finance transactions, including deal structuring and challenge Assessing and managing FX risk associated with lending, assets and client activity, working closely with treasury and funding partners Leading portfolio analysis, provisioning input and root-cause reviews to refine risk appetite across asset classes You'll be a member of the senior leadership team and boards, partnering closely with the CRO and Managing Director to shape lending decisions at source. What you'll bring You're a senior risk leader from specialist finance, comfortable operating where assets, credit and currency risk intersect. You'll bring: Extensive credit risk experience within financial services Deep asset finance and asset-based lending expertise, this is essential Ideally you'll have exposure to marine finance (we understand this is niche so don't worry if you don't) or practical experience of FX Strong background in front-line underwriting and sanctioning Experience building and overseeing risk-based models and portfolio monitoring frameworks Credibility and confidence to sit around the leadership table at lending stage, influencing outcomes rather than observing them Above all, you'll combine technical depth with commercial judgement, being able to protect the business without slowing it down. The good stuff £150-160K salary + Car allowance (£7,192.50) + performance bonus (up to 30%) Hands-on Risk Director role in a specialist finance environment where asset-based lending, marine assets and FX exposure are central to how the business operates. Your expertise truly gets used and listened to. Private healthcare for you and your family Company pension scheme Flexible benefits (gym membership, tech, health assessments and more) Access to an online wellbeing centre Discounts with a wide range of retailers 30 days' holiday plus bank holidays, with buy/sell options Electric Vehicle / Plug-in Hybrid Vehicle scheme About Bibby Financial Services We're a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we're increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen. This isn't theoretical risk or remote oversight. If your experience spans asset finance, currency-linked risk or marine finance, this is the role where that expertise truly gets used. Start with a conversation. Apply, or get in touch before the 3rd April 2026. Everyone will receive a response. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know. TPBN1_UKTJ

As Customer Sales Advisor you will be someone who enjoys customer service, working to targets and you will have excellent attention to detail. As a Customer Sales Executive, you will be generating maximum opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times. This role is full time, office based, in Banbury. As Customer Sales Advisor, you will be responsible for: • Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately * Generating sales opportunities by responding to customer quotation requests through telephone and email, within an appropriate timescale * Effectively managing workload through email management system * Developing a competitive quotation for the customer through using key fact-finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer's needs and providing a solution to suit the need * Offering complementary or alternative products, promotional items and/or material/quantity options to maximise sales revenue/quote to order conversion whilst protecting our product gross margin * Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed * Achieving all department and individual targets * Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation * Maintaining a strong knowledge of the product ranges and attending all available product training As Customer Sales Advisor you must be/have: • Strong customer service skills * Sales order processing experience * Technical customer service / sales admin experience * Upselling, cross selling experience * Confident communicator * Ability to work to tight deadlines * Able to prioritise workload effectively * Able to work independently * Accurate and fast paced quality of work * Comfortable working within a busy, open plan office * Solid IT skills * Experience of working with a CRM system What's in it for you? • £28,000 salary * Mon - Friday office hours 8.30 - 4.30 or 9.00 to 5.00 with ½ an hour lunch * Free onsite parking * Working as part of a friendly and supportive team * Training progression and development * Excellent benefits - 23 days holiday, rising to 26 days with service, life insurance, recognition schemes, 4% pension and much more!

Grafters are recruiting for several Bendi drivers in the Banbury OX16 area, BENEFITS: Excellent Rates Free on-site parking Automatically enrolled in company pension after 3 months Temp to Perm position's available Job details Main Job Purpose: To accurately locate pallets from Goods In to bulk storage or the pick face in accordance with instructions given on scanners by Warehouse Management system, and to ensure the pallets are wrapped in a safe and secure manner. Assist the Order Picking team with heavy pallets. Operate equipment following Health & Safety guidelines. AM £13.46 pay PM £14.81 pay 06:00-14:00 Days 14:00 - 06:00 Nights Key Tasks: Put away of pallets into the required bulk location ensuring the pallets are wrapped adequately. Put away or replenishment from bulk of pallets into pick location accurately and safely. Transport goods in a safe manner ensuring products are handled in such a way to prevent damage. Damages should be reported in a timely manner and not left to contaminate other products. Report contamination of product identified during daily activities. Operate scanners to ensure that the correct number and type of product is picked and shipped, and inventory is managed accurately. Follow specific customer instruction on the scanner ensuring the stock is picked in the required format. Shrink wrap products to pallets so they are stable during transportation. Perform other general warehouse duties as needed. Adhere to Standard Operating Procedures. Operate handling equipment safely and ensure regulations are followed. Carry out and record truck safety checks Regularly clean trucks in accordance with schedule Maintain a high level of health and safety. Ensure all activities relating to medicines and medical devices are in accordance with Good Distribution Practice of medicinal products Training Requirements : Health & Safety Induction Quality Management System Induction GDP Manual Handling. Any other training relevant to role Qualification requirements: Forklift or Bendi Truck license. Experience/Competencies Required : Must have good numerical skills. Experience of using in house systems ideally using a scanner as well as paperwork. Grafters Recruit Ltd havefive branches,four on-site locationsandfour remote contractsthroughout the country. Initially a specialist driving agency, in recent years Grafters have focused on growth in new sectors by developing Industrial and commercial desks in each branch with great success. Grafters Recruit embraces diversity and will seek to promote the benefits of diversity in all our business activities. We will seek to develop a business culture that reflects that belief. We will seek to widen the media in which we recruit to ensure as diverse an employee and candidate base as possible. We will strive to make sure that our clients meet their own diversity targets. APPLY NOW - if interested you can contact grafters recruit Cannock office on 07957656906 TPBN1_UKTJ

About The Role We have an exciting opportunity for Electricians to join our expanding company, who are looking for the chance to delve into the Renewables sector and upskill into Solar Installations! Skills & Qualifications NVQ Level 3 or equivalent in Electrical Engineering. 18th Edition Wiring Regulations (C&G 2382-18). AM2 C&G 2391 (or 2394/2395) Inspection & Testing. Experience or transferable skills in door entry and warden call systems is a distinct advantage. Strong fault diagnosis and repair skills. Punctuality, professionalism, and flexibility. Working knowledge of mobile PDA systems. Desirable Qualifications - Gold ECS NVQ Level 3 card. Key Responsibilities Install, test, inspect, maintain, and repair electrical systems, ensuring a high-quality finish. Carry out fault-finding and wiring for central heating control systems, door entry systems, and warden call systems. Attend to breakdowns and urgent repairs, including participation in a call-out rota. Order parts and manage job schedules to ensure swift resolution of issues. Ensure compliance with industry standards, company procedures, and health & safety regulations. Use a hand-held device to log job details and updates. Engage with residents and clients, keeping them informed about work progress. Ensure PPE and equipment are in good working condition. Maintain calibrated tools and testing equipment as per industry requirements. Report variations in work and update the administration team on any site changes. Work closely with other engineers, plumbing teams, and building teams to coordinate installations. Produce certificates, job sheets, reports, and other documentation for completed works. Submit timesheets, delivery notes, expenses, and required paperwork weekly. Attend staff briefings and company meetings as required. Experience Required Previous experience in Social Housing installation and maintenance projects. Direct experience working with residents and clients is an advantage. Experience in wiring domestic heating systems or a willingness to adapt and learn. Full, clean UK driving licence and ability to pass a DBS check. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your work and encourage ownership in others. You are goal-oriented, striving for both small and large successes. You are flexible and eager to develop your skills. About The Organisation About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. TPBN1_UKTJ

We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements. As CRM Manager you will be responsible for: Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives Establishing strong relationships with key Internal and Head Office stakeholders Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations Ensuring compliance with data security, privacy regulations, and industry best practices Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency Managing and working alongside the CRM specialists to support a number of administrative tasks As CRM Manager you must be/have: CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle SAP preferred, not essential A good understanding of data analytics Strong management and leadership skills Excellent commercial acumen Operational and strategic approach What's in it for you? The salary is up to £55,000 DOE. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! TPBN1_UKTJ

At Prodrive we believe there's no limit to what can be achieved when the brightest minds come together. Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. Our Advanced Technology business is where we combine our pace and agility with free-thinking to deliver complex engineering solutions and specialist manufacturing programmes to the automotive, aerospace, marine, and defence sectors, accelerating the net zero journey for our customers. We are seeking a Principal Electrical & Electronic Systems Integration Engineer to design and deliver integrated systems across a diverse range of engineering projects varying in size and scope. You will be comfortable working in fast-moving, low-definition environments where requirements and solutions evolve as programmes mature. You'll be able to structure problems, identify gaps in information, and drive clarity through collaboration across disciplines. Key responsibilities. Enable electrical & electronic architectures through successful delivery of integrated electrical & electronic systems. Electrical & electronic system definition, specification & requirement capture. Identification and selection of suitable electrical & electronic systems/hardware (sensors, motors, actuators, compute) and supporting other functions in carrying out the same. Define system behaviour and performance based on requirements. Creation and maintenance of detailed system design documents. Deliver in-vehicle network design (e.g CANbus) and message definition. Follow industry standard techniques to ensure quality of delivery, e.g. DFMEA. Lead system and component-level safety case development. Interface directly with clients on technical issues, working closely with the client's engineering team. Lead electrical & electronic concept and/or detailed design activities within a project, meeting the quality standards of Prodrive and/or the client. Technical liaison with internal multifunctional teams and manufacturing partners. Lead the definition and use of suitable functional or analytical tools, including hand calcs where appropriate, to optimise the design of systems. Develop and maintain delivery plans for electrical and electronic system content in the context of wider vehicle integration, programme timing, and manufacturing readiness. Identify and close gaps in system definition, requirements, or integration assumptions as programmes evolve. Electrical & electronic system commissioning, verification & validation activities. Define and execute suitable commissioning plans for electrical & electronic systems within project context (Hands on system debugging and fault finding). Develop and execute appropriate system test cases as part of electrical & electronic system verification & validation. Other responsibilities as required. Lead provision of engineering input into the quotation process for new business. Contribute to the strategic development of their department in terms of organisation, process, tools and facilities. Who are we looking for? General: Strong automotive or motorsport engineering background. Educated to degree level or equivalent in relevant engineering subject. Ability to bring structure and direction to complex or ambiguous technical problems. Structured systems thinker able to prioritise and progress multiple competing technical issues in parallel. Uses communication to drive alignment and progress, not simply to report activity. Ability to develop and maintain engineering plans that account for technical dependencies, constraints, risks, and programme milestones. Able to identify cross-functional dependencies early and coordinate resolution with relevant teams. Makes informed engineering trade-offs across performance, cost, timing, and risk when definitive information is not yet available. Capable of operating autonomously in a customer-facing environment, using sound engineering judgement to progress work and resolve issues. Provide technical leadership and direction to junior engineers, ensuring clarity of scope, priorities, and expectations. Electrical & Electronic Systems Engineering: Experience in electrical & electronic systems design/development/integration. Experience in a variety of vehicle architectures and networks (including BEV and HEV). Specification of electrical system requirements developments and design validation. Understanding of CANbus physical and communications layers, including message definition. Familiarity with Functional Safety (ISO26262) standard. Hands on experience in vehicle prototype interfacing, development and fault finding. Software Tools: Advanced capabilities in Microsoft Office applications. Competent user of industry-standard CAN tools, e.g. Vector CANalyzer. Working understanding of industry-standard calibration tools, e.g. Vector CANape; ETAS INCA. Experience in drawing tools for creation of electrical & electronic system designs (e.g. MS Visio, enterprise architecture, drawio etc.). Experience of diagnostic tools. Desirable skills/experience: Experience in low carbon powertrain system design & specification. Experience in electrical & electronic systems integration in an Electric and/or Hybrid vehicle environment. Familiarity with Hybrid & EV electrical and physical architectures. Understanding of Hybrid & EV control systems. Familiarity with Fuel Cell electrical systems and powertrains. A working understanding of High Voltage standards and practice. Understanding of broader in-vehicle network technologies including: LIN, Flexray, Ethernet Familiarity with Matlab/Simulink. Competent user of ETAS INCA and/or Vector toolsuite (CANalyzer/CANape/CANoe). E-CAD systems: Siemens Essentials or Vesys. What can we offer you? An attractive salary which will grow in line with your ongoing development and impact 25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days Training opportunities for continuing professional development Onsite subsidised staff restaurant Car and pension salary sacrifice schemes Cyclescheme Exercise classes Paid time off for volunteering Consultations with our Fit 4 Life expert Social events throughout the year Exclusive company discounts Life assurance We are an equal opportunities employer. At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application. Come and make a difference. TPBN1_UKTJ

Product Manager - Engine Components - Automotive Aftermarket Salary: from £45k (DOE) + private healthcare + enhanced pension + 25 days holiday (plus bank holidays) + product discounts Location: Open to candidates seeking relocation, hybrid, remote, or office-based roles. Ideal office locations: Leighton Buzzard, Luton, Hemel Hempstead, Aylesbury, Tring, Berkhamsted, Bletchley, Milton Keynes, Newport Pagnell, Buckingham, Towcester, Bedford, Northampton, Olney, Banbury, Brackley, Bicester, Chipping Norton, Daventry, Kidlington, Oxford Join one of the UK's leading automotive aftermarket parts distributors, a respected brand with a strong reputation, a loyal customer base, and a growing product portfolio. This is an exciting opportunity for a Product Manager with engine product experience to shape strategy, drive innovation, and influence a high‑growth category. Why This Role Stands Out • Work with a trusted market leader with a strong brand presence * Play a key role in developing and growing an engine-focused product range * Join a collaborative, fast-paced environment where your ideas genuinely influence direction * Benefit from a competitive salary, strong benefits package, and long-term career opportunities What You'll Be Doing • Lead the strategy, development, and performance of engine-related product ranges * Gather and prioritise product, technical, and customer requirements * Define product vision and align cross-functional teams (engineering, purchasing, sales, marketing, support) * Analyse market trends, competitor activity, and customer feedback to identify innovation opportunities * Develop strategies to improve product performance and grow market share * Conduct product and market research, competitor analysis, and roadmap planning * Translate product strategy into detailed technical and commercial requirements * Collaborate with engineering, production, marketing, and sales on product development and release * Balance resources and priorities to support successful product delivery * Use market data to shape sales strategies and marketing objectives * Evaluate new product ideas and create go-to-market plans What You'll Bring • Proven Product Management experience within the automotive aftermarket * Strong exposure to engine components (e.g., internal engine parts, gaskets, timing, pistons, valvetrain, lubrication, cooling) * Solid understanding of product lifecycle management and technical product validation * Confident working cross-functionally with purchasing, technical, engineering, and commercial teams * Excellent communication, negotiation, and relationship-building skills * Proficiency in Microsoft Office, especially Excel * A proactive mindset and a passion for solving product challenges Register Your Interest If this sounds like your kind of role, we'd love to hear from you. Job Reference: 4294KBA - Product Manager - Engine Components Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Applicants must be eligible to work in the UK. We are unable to offer sponsorship.

We are seeking a hands-on, motivated Electrical Team Lead who can lead from the front, set high standards on site, and drive quality and performance within the team.

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The role involves processing customer orders and supporting the sales team with various administrative tasks.

The management and office staff really work with you. Office Pride Commercial Cleaning Services, one of the nation's top janitorial companies, believes in these values and is interviewing immediately. Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and

An independent insurance brokerage in Cholmondeley seeks an Insurance Administrator to support their broking team. Candidates should be organized, detail-oriented, and comfortable with office software. A stable position offering a salary of up to £30,000 is available for the right person, alongside

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If you enjoy keeping a busy office running smoothly and thrive in a team-focused environment, please send your CV along detailing your relevant experience. Daily use of Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams. Team Administrator - Graduate* |.

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Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to rac