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Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. We have an outstanding opportunity for a Sub Agent to play an integral part in delivering our project at Sturry Link Road in Canterbury. The project will consist of a 550-metre-long road and a 250-metre viaduct to be built over the Great Stour River and the railway line from Canterbury to Ramsgate. As the Sub Agent, you will be responsible for managing sections of the works, ensuring they are delivered safely, on programme and within budget. You will oversee site operations and supervise engineers and subcontractors under your control, ensuring works are carried out in accordance with project requirements. The role will be based on-site and will report to a Site Agent. About you MEng/BEng/Foundation Degree/BTEC/ Degree in Civil Engineering. Minimum of 3 years of varied site experience in Civil Engineering Knowledge and understanding of construction management Business Awareness Team Leader Effective use of Initiative If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all. TPBN1_UKTJ

Regional Nurse Manager (Complex Care) - Covering Mid & West Kent Full Time: 37.5 hours per week plus additional hours to meet the needs of the business, (Office and Field Based) We are seeking experienced and ambitious Nurse to join our Complex Care leadership team as a Regional Nurse Manager This is an exciting opportunity for a current Nurse Manager, Clinical Lead or Senior Nurse Leader ready to take the next step in their career. Reporting to the Registered Manager and working closely with the Director of Clinical Operations, you will lead and support our team of Nurse Managers and Field Care Supervisors while ensuring the highest standards of clinical care, governance and safeguarding across the region. You will maintain a small caseload of Clients. What you'll be doing Providing leadership, guidance and support to Nurse Managers and Field Care Supervisors. Driving quality, governance and safeguarding standards across complex care packages. Supporting service growth, package mobilisation and relationship management with commissioners and stakeholders. Leading audits, investigations, clinical reviews and quality improvement initiatives. Monitoring operational performance and supporting teams to achieve KPIs. Acting as a clinical role model and champion for best practice. Supporting the clinical on-call function and operational delivery when required. We're looking for someone who: Is a Registered Nurse with a valid NMC PIN. Has significant experience working within complex clinical care services. Has a minimum of five years' experience in a specialist nursing or clinical role. Has experience managing safeguarding processes and clinical governance. Demonstrates strong leadership and people management skills. Is passionate about delivering outstanding outcomes for clients and teams. Holds a full UK driving licence with six points or fewer and right to work in the UK What's on offer for the Regional Nurse Manager: Salary £60,000 - £65,000 Company car 25 days annual leave plus Bank Holidays Birthday day off Company pension scheme Blue Light Card access Ongoing professional development and leadership opportunities SHCHOJ TPBN1_UKTJ

Regional Nurse Manager (Complex Care) - Covering East & South Kent Full Time: 37.5 hours per week plus additional hours to meet the needs of the business, (Office and Field Based) We are seeking experienced and ambitious Nurse to join our Complex Care leadership team as a Regional Nurse Manager This is an exciting opportunity for a current Nurse Manager, Clinical Lead or Senior Nurse Leader ready to take the next step in their career. Reporting to the Registered Manager and working closely with the Director of Clinical Operations, you will lead and support our team of Nurse Managers and Field Care Supervisors while ensuring the highest standards of clinical care, governance and safeguarding across the region. You will maintain a small caseload of Clients. What you'll be doing Providing leadership, guidance and support to Nurse Managers and Field Care Supervisors. Driving quality, governance and safeguarding standards across complex care packages. Supporting service growth, package mobilisation and relationship management with commissioners and stakeholders. Leading audits, investigations, clinical reviews and quality improvement initiatives. Monitoring operational performance and supporting teams to achieve KPIs. Acting as a clinical role model and champion for best practice. Supporting the clinical on-call function and operational delivery when required. We're looking for someone who: Is a Registered Nurse with a valid NMC PIN. Has significant experience working within complex clinical care services. Has a minimum of five years' experience in a specialist nursing or clinical role. Has experience managing safeguarding processes and clinical governance. Demonstrates strong leadership and people management skills. Is passionate about delivering outstanding outcomes for clients and teams. Holds a full UK driving licence with six points or fewer and right to work in the UK What's on offer for the Regional Nurse Manager: Salary £60,000 - £65,000 Company car 25 days annual leave plus Bank Holidays Birthday day off Company pension scheme Blue Light Card access Ongoing professional development and leadership opportunities SHCHOJ TPBN1_UKTJ

A fantastic Clerk of Works (M&E) job opportunity in Canterbury, Kent. Canterbury City Council is a progressive local authority with an extremely varied stock of housing properties, commercial buildings, community facilities and operational assets. This is an exciting opportunity to join Canterbury City Council's collaborative Facilities Management team as Clerk of Works (Mechanical & Electrical), taking responsibility for inspecting, monitoring and assuring the quality of mechanical and electrical repairs, maintenance and compliance works delivered across our property portfolio. We are particularly keen to hear from candidates with strong mechanical, gas, heating and building services experience who can provide technical leadership and assurance across a wide range of M&E installations. As Clerk of Works (Mechanical & Electrical), you'll enjoy: • Flexible working arrangements that support and encourage a good work-life balance., • Excellent opportunities for training, development and professional progression., • Generous annual leave entitlement, plus additional leave over the Christmas period., • Employee benefits, discounts and wellbeing initiatives., • The opportunity to play a key role in keeping residents safe and ensuring our homes remain compliant and well maintained., • This role combines home working, office working and regular site inspections across the Council's housing and operational estate., • You will inspect and monitor mechanical and electrical works delivered by contractors, ensuring works are completed to the required standards of quality, safety, time and cost., • You will act as the Council's technical specialist for a wide range of building services installations, providing expert advice on repairs, maintenance and long-term asset solutions., • You will oversee works relating to gas installations, heating systems, electrical installations, ventilation systems and communal building services equipment., • You will undertake defect inspections, raise remedial works and monitor contractor performance to ensure excellent service delivery., • You will review and approve variations to works and support the assessment of contractor payments., • You will ensure residents remain safe by supporting fire safety, asbestos management and wider statutory compliance obligations across the housing stock., • You will help shape long-term maintenance solutions, using your technical expertise to solve complex building services and engineering problems., • Monday to Friday, excluding bank holidays., • 37 hours per week., • Permanent full-time contract., • A full week off over Christmas! Plus 23 days of annual leave to use throughout the rest of the year, increasing to 28 days after 5 years of service., • Frequent site inspections across the district., • Full driving licence and access to a vehicle required, • ACS CCN1 and relevant appliance qualifications, • ONC, HNC or HND in Building Services Engineering, Mechanical Engineering or a related discipline., • 18th Edition Wiring Regulations., • C&G 2394/2395 or 2391-52 Inspection and Testing qualification, • Damp and timber qualifications or equivalent practical experience would be advantageous., • Gas installations, servicing and maintenance regimes., • Commercial and domestic heating systems., • Mechanical building services and associated plant., • Electrical installations, testing and inspection requirements., • Ventilation and extract systems., • Statutory landlord compliance obligations., • Gas Safety Regulations, Electrical Safety Regulations and associated housing legislation., • Risk assessments, method statements and contractor management., • Inspecting and supervising repairs and maintenance works., • Managing contractor performance and quality assurance processes., • Diagnosing faults and identifying effective repair solutions across mechanical and electrical systems., • Working within social housing, local authority property services, building services engineering, facilities management or a similar environment., • Resolving complex technical issues and providing professional advice to a range of stakeholders. Please note that this role does require us to undertake a Standard DBS check should we offer you the job. For an informal chat about the role or to find out what it’s like to work for Canterbury City Council as part of its facilities Management team, please call Kristian Phillips on . Kristian is our Senior Repairs and Operations Manager, and he would very much welcome your call. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Site maintenance is being carried out and may be unavailable on 30 September 2026 between the hours of 05:30 – 08:00 and 24 October 2026 between 00:00 - 12:00. #J-18808-Ljbffr

The Design Co-ordinator will be responsible for attending project handovers, working with the internal team to identify potential design and programme challenges, recording and discussing design changes, producing production drawings specifically for joinery and associated materials, ensuring both internal and external customer needs are met in accordance with delivery dates, to the defined specification and quality standards. The Design Co-ordinator should be comfortable working to deadlines and attending meetings with clients and architects and communicating with a wide range of stakeholders. With over 220 years of proud heritage, we are one of the UK’s oldest joinery companies. We are driving forward with world-class talent, capability, and turnaround to deliver exceptional service and value across London and the South East. We offer a supportive and professional working environment where craftsmanship is valued and rewarded. To create exceptional interiors, together. By providing clarity to your vision through collaboration and with your best interests at heart. Every day, our customers can expect quality, integrity and proactivity. • Attend internal handover meetings and liaise with estimating and production departments to understand client design briefs and sustainability requirements, • Attend on site design meetings and conduct site surveys as necessary, ensuring full understanding of the requirements of project, • Understand the sustainability requirements of the project (BREEAM, LEED, SKA etc), • Identify any potential design and programme challenges early in the project and raise this with the Design Manager in a timely manner, • Identify, record and communicate all known design changes to the commercial team as soon as they are found, • Carrying out site meetings as and when necessary, • Responsible for the creation of production drawings using relevant systems for manufacturing purposes specifically for Joinery and associated processes and materials., • Produce associated cutting sheets and internal requisitions for the purchasing team, • Complete internal design trackers and assist Document Controller with project documentation for client approval and O&M manuals, • Collaborate with the Design Manager on all design elements of the project to ensure works are completed as per the customers required delivery dates, • Liaising with internal teams and project managers to ensure effective and timely handover of drawings for production, • Attention to detail and a strong desire for accuracy, • Good organisational skills, • A flexible and proactive approach to work, • Excellent communication and relationship building skills, • Excellent written and oral communication skills., • Excellent judgement and decision making, • A relevant technical Joinery qualification., • Experience in AutoCAD 2D (minimum) working to a high level of detail and resolution, • Experience within a manufacturing joinery business is essential, • Use and awareness of 3D model development tools for coordination (Solidworks) would be an advantage, • Experience of modelling production joinery specifically using Autodesk Inventor an advantage, • Confident, • Calm under pressure, • Professional, • Team focused, • Organised and disciplined, • Self-motivated, • Quality focussed, • Inquisitive and open minded, • Flexible with a can-do attitude, • Fully committed, • On-time completion of jobs (drawings completed to internal and client programmes), • Customer repeat business, • Right first time and reduction of NCR’s, • Completion of work in strict accordance with client requirements, and producing accurate cutting sheets and drawings, • Achieving budget costs (labour and materials), • Internal and external customer satisfaction, • Head of Operations, • Design department and Production Co-ordinators, • Workshop and Delivery Operatives, • Suppliers, • Internal and External Customers, • Main client project team, • Architects and Interior Designers, • Contracts department (Project Managers, Site Manager and Quantity Surveyor), • External installation companies, • Sub-contract specialist trades, • Full-time position., • Salary is based on experience., • Located in our extensive operations, including a state-of-the-art 23,000 sqft manufacturing facility and finishing studio #J-18808-Ljbffr

To be a key member of the Maintenance team working on: • Ensuring the internal customers are supported., • PPM (Planned Preventative Maintenance) – to plant and facilities., • Reactive work orders – working on equipment failures & facilities issues., • Continuous improvement to manufacturing processes., • Deliver/support projects – such as new equipment installations, site regeneration activities and sustainability improvements. In addition, this position will support the implementation of key changes and improvements within the department and Facilities, including but not limited to opportunities for increasing flexibility and work processes to improve overall performance and efficiency. Maintain a responsible attitude to work, be able to work unsupervised and apply technical and manual skills required to meet requirements of the role when carrying out: • Diagnose the failure and causes of asset/component breakdowns, repair or fit new parts and make sure the equipment is working correctly., • Complete PPM tasks including Condition Based Monitoring. Identify remedial works and coordinate the resolutions in a timely manner., • Utilise the CMMS system to prioritise works, lead discussions within the departmental morning meeting, balance resolving long term actions along with the short-term urgent actions., • Maintain a responsible attitude to work, and liaise with departments, customers and other engineering and production colleagues in a professional manner., • Maintain and store maintenance tools and equipment to the standard required., • Provide a timely breakdown response to emergencies, unplanned problems, and repairs., • Work with specialist equipment such as programmable logic controllers (PLC), hydraulic and pneumatic systems, which control machinery in the machine shop, assembly and plating shop area., • Installation of electrical and / or mechanical plant and equipment i.e. Control panels, fixed electrical installations & testing,, • Support with facilities maintenance i.e. Buildings, roadways, water systems (plant & operations), communication systems, • Interpreting electrical / mechanical drawings, schematics, and operating instructions to support the planned maintenance schedules., • Satisfying maintenance database documentation, records, and reporting requirements., • Assist in the development and implementation of site services procedures, work instructions and safe systems of work., • Liaise and coordinate third party activity including management of contractors, reviewing RAMS, issuing PTW etc when required., • Support with sourcing components and processing the purchase order., • Review and conduct internal risk assessments and methods statements as required by the business., • Support with identifying gaps within current processes and providing solutions to bridge them., • Support with overtime as required by the business., • Adhere to Company policies and procedures and identify any training and development requirements for individuals to the F&M Manager or Team Leader for inclusion in the departmental training plan., • Carries out such other duties that may be reasonably requested., • Passed both Maths and English GCSE Grade 5 (or equivalent). NVQ level 3 in an Engineering discipline (or equivalent), • Proven demonstratable experience in a similar role., • Principles of various engineering disciplines including but not limited to electrical/electronic systems, fluid dynamics such as hydraulics, pneumatics or water processes., • Broad set of technical skills that are supported with standard fault finding techniques., • Must be able to interpret electrical wiring/hydraulic/pneumatic diagrams., • Patient, problem solver, diligent and goal driven., • Verbal and written communication skills., • Must be able to use a computer so that they can record log of daily activity, converse with different suppliers and raise purchase orders., • Completed a work-based apprenticeship in a similar role. Safety qualification such as IOSH Working Safely (or equivalent). Completed latest qualification in specific discipline such as 18thEdition Wiring Regs. Software and/or automation training., • Knowledge of CNC machinery, Injection Moulding, Automation or Plating processes. #J-18808-Ljbffr

Requisition ID19062-Posted09/23/2026-Operations (50000002)-Operational Support (60000360)-Field Based - England (Field-England)-Retail Operations-Permanent-Full Time-Field based Salary: £35,700.00 Grade: CHD Crewmember Reporting Line: Operational Support Manager Contact Type: Permanent, Full time Location: Field-Based (South Essex, East London, South London and South East London preferred) Closing Date: 06/10/26 Please note: This is a highly field-based role involving regular travel to branches. Candidates must hold a full UK driving licence and be comfortable spending the majority of their working time travelling between branch locations. Business travel expenses can be claimed in line with company policy. As an Operational Support Specialist, you will join us on our journey and undertake a highly valuable role supporting our network of over 11,500 branches to operate safe, compliant and successful franchise businesses. This is a field-based role, with branch visits making up a significant part of your working week. You will regularly travel to branches across South UK, providing operational support, conducting stock and cash verification activities, undertaking branch accounting reviews, and supporting cash management processes. You will work closely with Postmasters and a range of stakeholders across the business, providing coaching, guidance and practical support to help improve operational performance and ensure branches are equipped to deliver excellent service to customers. This role offers a unique opportunity to make a tangible difference to our Postmaster community. Whether supporting branches through operational challenges, conducting risk-based stock checks, or helping colleagues following significant events such as robberies, burglaries or branch closures, you will play an important role in helping our network thrive. You must b e flexible and willing to travel nationally including overnight stays where required. All business travel expenses will be reimbursed in line with company policy. Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes: • 25 days annual leave (rising to 30 after 2 years), plus bank holidays, • Generous pension scheme with minimum 10% employer contribution, • Access to 24/7 digital GP services and our Employee Assistance Programme, • 6 x Life assurance and income protection after 12 months service, • Over 400 online courses, mentoring, apprenticeships, and development programmes, • Access to our benefits platform for exclusive discounts & saving To be successful in this role, you will have experience of branch operations, cash and stock management processes and be confident building relationships with a wide variety of stakeholders. You will combine operational expertise with a coaching and support-focused approach, ensuring Postmasters receive clear guidance and practical solutions. In addition to this, the ideal candidate will: Hold a full UK driving licence and be willing to travel extensively as part of a field-based role. Be comfortable spending the majority of the working week visiting branch locations. • Have excellent communication skills with the ability to explain complex issues clearly and confidently., • Be able to adapt their approach to different situations when supporting Postmasters., • Have strong consultative and coaching skills, enabling them to provide support, guidance and signposting to appropriate resources., • Be committed to continuous learning, personal development and maintaining high team standards., • Be a collaborative team player who can work effectively across teams and stakeholders to achieve positive outcomes., • Proficiency in Microsoft Office applications. You must b e flexible and willing to travel nationally including overnight stays where required. All business travel expenses will be reimbursed in line with company policy. At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions. #J-18808-Ljbffr

To be a key member of the Maintenance team working on: • Ensuring the internal customers are supported., • PPM (Planned Preventative Maintenance) – to plant and facilities., • Reactive work orders – working on equipment failures & facilities issues., • Continuous improvement to manufacturing processes., • Deliver/support projects – such as new equipment installations, site regeneration activities and sustainability improvements. In addition, this position will support the implementation of key changes and improvements within the department and Facilities, including but not limited to opportunities for increasing flexibility and work processes to improve overall performance and efficiency. Maintain a responsible attitude to work, be able to work unsupervised and apply technical and manual skills required to meet requirements of the role when carrying out: • Diagnose the failure and causes of asset/component breakdowns, repair or fit new parts and make sure the equipment is working correctly., • Complete PPM tasks including Condition Based Monitoring. Identify remedial works and coordinate the resolutions in a timely manner., • Utilise the CMMS system to prioritise works, lead discussions within the departmental morning meeting, balance resolving long term actions along with the short-term urgent actions., • Maintain a responsible attitude to work, and liaise with departments, customers and other engineering and production colleagues in a professional manner., • Maintain and store maintenance tools and equipment to the standard required., • Provide a timely breakdown response to emergencies, unplanned problems, and repairs., • Work with specialist equipment such as programmable logic controllers (PLC), hydraulic and pneumatic systems, which control machinery in the machine shop, assembly and plating shop area., • Installation of electrical and / or mechanical plant and equipment i.e. Control panels, fixed electrical installations & testing,, • Support with facilities maintenance i.e. Buildings, roadways, water systems (plant & operations), communication systems, • Interpreting electrical / mechanical drawings, schematics, and operating instructions to support the planned maintenance schedules., • Satisfying maintenance database documentation, records, and reporting requirements., • Assist in the development and implementation of site services procedures, work instructions and safe systems of work., • Liaise and coordinate third party activity including management of contractors, reviewing RAMS, issuing PTW etc when required., • Support with sourcing components and processing the purchase order., • Review and conduct internal risk assessments and methods statements as required by the business., • Support with identifying gaps within current processes and providing solutions to bridge them., • Support with overtime as required by the business., • Adhere to Company policies and procedures and identify any training and development requirements for individuals to the F&M Manager or Team Leader for inclusion in the departmental training plan., • Carries out such other duties that may be reasonably requested., • Passed both Maths and English GCSE Grade 5 (or equivalent). NVQ level 3 in an Engineering discipline (or equivalent), • Proven demonstratable experience in a similar role., • Principles of various engineering disciplines including but not limited to electrical/electronic systems, fluid dynamics such as hydraulics, pneumatics or water processes., • Broad set of technical skills that are supported with standard fault finding techniques., • Must be able to interpret electrical wiring/hydraulic/pneumatic diagrams., • Patient, problem solver, diligent and goal driven., • Verbal and written communication skills., • Must be able to use a computer so that they can record log of daily activity, converse with different suppliers and raise purchase orders., • Completed a work-based apprenticeship in a similar role. Safety qualification such as IOSH Working Safely (or equivalent). Completed latest qualification in specific discipline such as 18thEdition Wiring Regs. Software and/or automation training., • Knowledge of CNC machinery, Injection Moulding, Automation or Plating processes. #J-18808-Ljbffr

Fresh People are recruiting for a practical and reliable Facilities Maintenance Technician to support the upkeep, safety and operational efficiency of a number of sites across Kent. This is a varied, hands-on role suited to someone with strong general maintenance experience who is confident completing routine repairs, carrying out site inspections and coordinating external contractors where specialist support is required. The Role As Facilities Maintenance Technician, you will be responsible for ensuring buildings, grounds and facilities remain safe, well maintained and fully operational. You will work across multiple sites, responding to maintenance issues promptly and helping to minimise disruption to day-to-day operations. Key responsibilities will include: • Completing routine maintenance and general repairs across buildings, facilities and equipment, • Carrying out regular inspections to identify and resolve maintenance issues, • Investigating basic electrical faults and completing practical repairs where appropriate, • Supporting plumbing, carpentry, mechanical and general building maintenance tasks, • Managing and overseeing external contractors undertaking specialist works, • Ensuring contractors are safely briefed and supported when working across unfamiliar sites, • Maintaining accurate records, maintenance schedules and repair logs, • Responding promptly to emergency maintenance requests, • Monitoring stock levels of maintenance supplies and equipment, • Supporting facility upgrades, renovations and improvement projects, • Ensuring all work is completed in line with health and safety requirements and company procedures The Ideal Candidate You will be a practical, self-motivated individual with a strong general maintenance background and the ability to prioritise multiple tasks effectively. You should have: • Previous experience in a Facilities Maintenance Technician, Handyperson, Maintenance Operative or similar role, • A relevant qualification or practical experience in carpentry, plumbing, engineering or general building maintenance, • The ability to investigate basic electrical faults, • Knowledge of building systems, including plumbing, electrical, HVAC and mechanical systems, • Strong fault-finding and problem-solving skills, • Good communication skills and the confidence to work independently, • A professional and respectful approach when working with colleagues and contractors, • Basic IT skills for maintenance records and communication, • The physical ability to undertake manual work and lift items when required What's on Offer • Salary of £32,950 per annum, • Monday to Friday working pattern, • Hours of 8:00am–5:00pm, • A varied multi-site maintenance role, • The opportunity to join an established business and make a real impact across its facilities Fresh People are acting as the recruitment partner for this opportunity. Please apply with an up-to-date CV to be considered. JBRP1_UKTJ

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