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About Us: 12 Hours Location: Brent Cross, London Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About Us At Lyle & Scott, heritage and innovation go hand in hand. For over a century, we’ve built a reputation for craftsmanship, authenticity and style — and our growing digital presence continues to expand that legacy globally. As Amazon becomes a critical driver of our marketplace growth, this role will play a key part in scaling performance across multiple Amazon business models and international markets. The Role The Junior Amazon Trader will own the day-to-day trading and optimisation of Lyle & Scott’s Amazon business across multiple channels, including Amazon UK FBM, Amazon DE FBA, and Amazon Vendor (currently DE with expansion into new markets required). This is a hands-on, junior trading role with ownership of operational execution, trading performance, and content optimisation across Amazon. You’ll work closely with internal teams across merchandising, operations and marketing to ensure strong commercial performance, brand consistency, and operational excellence, as well as owning the direct relationship with Amazon. Key Responsibilities • Support the day-to-day trading of Amazon accounts across FBM, FBA, and Vendor models., • Monitor sales performance, conversion rates, traffic, and profitability., • Provide weekly trading analysis and identify growth opportunities., • Set up pricing, promotions, and deal planning., • Own product listings and optimise content continuously., • Maintain catalogue accuracy and resolve listing issues., • Support stock management across FBM and FBA. Working closely with our operations team to ensure Amazon requirements are met 100% accurately., • Assist with Vendor Central processes (POs, chargebacks, stock flow)., • Work with Brand & Marketing regarding Amazon Advertising campaigns and performance tracking., • Manage account health and ensure no blockers., • Own and manage expansion into new Amazon markets across all three fulfilment models. About You • Minimum 3 years’ hands-on Amazon trading experience (essential)., • Experience across Seller Central and Vendor Central., • Experience with external integration partners such as Tradebyte (preferred)., • Strong analytical mindset with Excel proficiency., • Highly organised with strong attention to detail., • Commercially aware with a passion for marketplace trading., • Strong communication skills and ability to work cross-functionally. KPIs & Success Measures • Amazon revenue and margin growth year-on-year., • Amazon catalogue & A+ content stability., • Sell-through rate and stock efficiency., • Accuracy and uptime of live product data., • Partner satisfaction and account performance ranking., • Campaign ROI and conversion uplift from optimisations. The Benefits... • ☀️Holiday purchase scheme., • 👶 Enhanced parental leave, • 🧑 ⚕️Cash plan - help towards everyday healthcare expenses, • 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa., • 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice., • 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm; we don’t judge!, • 💍 1 week extra off work if you get married! (Not deducted from your annual leave), • 💰 Employer pension contributions., • 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents!, • 🎁 Welcome to the Family Lyle & Scott Item!, • 📚 Training and learning development., • 🚝 Season Ticket Loan., • ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance, • 🚲 Cycle2Work Scheme., • 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.

Happiness has many forms and new stationery is one of them. We are looking for a full-time Assistant Manager for our flagship Chelsea store on Pavilion Road. We’re nothing without our people, and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We love organisation and we keep our store immaculate. If this sounds like you, then join our club! A day in the shop involves all sorts. This could include talking to customers, sharing product knowledge, taking photos or creating reels for Instagram, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance. We’re looking for an Assistant Manager who will bring meticulous organization, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. This is a full time, permanent position to start May 2026. It would suit someone with existing Retail Management experience, or someone with at least 2 years retail experience who is looking to take the next step. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management • Assisting Operations Manager in training, motivating and managing our team, • Assisting with recruiting new Papersmiths, • Follow our existing systems and introduce changes to make the more efficient and enjoyable, • Assisting Operations Manager with holiday and absence management, • Assisting Operations Manager with day to day running of the store, • Driving sales and meeting sales targets, • Managing instore systems including our POS, Lightspeed, • Ensuring the interior and exterior of the shop and stockroom are immaculate, • Enlist the help of others when needed to fix problems quickly, • Keeping stocked with necessary supplies, • Prepping, updating, replenishing resources and task sheets, • Customer service and making sales, • Banking and sales reporting Inventory Management • Updating the inventory with new stock arrivals, • Processing deliveries, • Organising and overseeing stock checks Visual Merchandising • Take direction from our Operations Manager to create new displays, • Direct the refreshing and maintenance of displays as necessary ( daily - weekly), • Assist with the installation of window displays Skills Required • Management experience : 1 year ( preferred ), • Retail experience : 2 years ( mandatory ), • Commercially minded, • Customer centric with a positive attitude, • Confidence to demonstrate products, • Experience in sharing specialist knowledge with customers, • Excellent communication skills, • Visual merchandising skills, • Able to work weekends and holidays as required Job Type Full-time, permanent.

About Us: - 24 Hours Location: Wembley Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a variety of customers. You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity, supporting the store management with specific responsibilities. Key Responsibilities: • As a supervisory member of the team, you will lead and empower your colleagues, ensuring our customers are at the heart of everything we do., • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice to support your DM & SM., • Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction., • You will actively seek opportunities to improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops and other tools and resources., • You will assist store management by taking ownership of stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately., • As a supervisory member of the team, you will be accountable for opening and closing the store in the absence of management., • Cashier balancing at the end of the day and ensuring correct procedures are followed. What You'll Need to Succeed: Technical: • Prior experience in retail, hospitality, or customer service., • Possesses excellent knowledge of fashion trends and industry standard., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems., • Knowledge in Data Analytics, leveraging sales and performance insights to drive store success, improve customer experiences, and support continuous excellence. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self–improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, enriched by emotional intelligence, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss's core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. APM MONACO is recruiting a Store Manager for our shop in London South Molton ! Sales • Achieving turnover targets, • Analyse sales reports and data to determine business needs and implement strategies, • Define individual objectives for sales advisers, • Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance, • Collaborate with the marketing team Customer service • Ensure the quality of customer service, • Ensure that the team maintains communication with customers, • Resolve customer complaints and support decisions made by sales advisers Operations • Ensure the maintenance, presentation and organisation of the shop, • Ensure payment procedures are followed, • Monitor expenditure on blinds, • Set up staff schedules as required, • Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS., • Maintain good communication with members of the company and other blinds Visual Merchandising • Improving and maintaining merchandising guidelines, • Ensuring that the store is clean, organised and complies with management guidelines, • Work with the logistics and marketing teams to ensure that the store's assortment is correct, • Identify and communicate defective products as quickly as possible, • Communicate stock requirement Human Resources • Participate in the recruitment, training and development of staff, • Develop and monitor training programmes, • Evaluate the performance of each staff member and provide constant feedback to improve performance, • Helping to resolve HR problems, • Ensuring that professional image and standards are respected and reflect the brand image Profile sought: • You love APM Monaco!, • You have solid experience as a Store Manager, • You have experience in luxury/fashion retail and visual merchandising, • You are fluent in English, • You know how to analyse sales reports and react quickly, • You have strong communication and organisational skills, • You are flexible in terms of working hours (evenings, weekends and public holidays) Don't wait any longer to join APM Monaco, apply now!

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an Operations Process & Change Lead to design, implement and continuously improve core operational processes across our salon network. This role sits within our Central Operations team and is responsible for ensuring operational changes are structured, clearly communicated and successfully embedded across our UK and US company-owned and partnership salons. You’ll play a key role in driving consistency, commercial performance and building a scalable operational framework to support international growth. KEY RESPONSIBILITIES • Design, document and implement scalable operational processes aligned to commercial performance and best practice, • Ensure processes drive improvements in utilisation, productivity, revenue and cost control across the salon network, • Establish clear operational standards and governance across UK and US company-owned and partnership salons, • Continuously review and optimise processes to improve efficiency, quality and customer experience, • Lead a structured change management approach, prioritising initiatives to ensure smooth adoption with minimal operational disruption, • Assess the operational and financial impact of proposed changes and track adoption and performance outcomes, • Lead the rollout and optimisation of operational systems (e.g. POS/booking, workforce management, CRM, LMS and reporting tools), • Partner cross-functionally to ensure operational changes are aligned, coordinated and effectively implemented, • Own operational communications to salons, ensuring messaging is clear, timely and commercially focused, • Support the development of training materials and toolkits to enable successful adoption of new processes and systems, • Contribute to the development of a scalable global operational framework to support future market expansion ABOUT YOU • Experience in Management Consulting, Operational Change or a similar transformation-focused role, • Proven experience delivering operational improvements or change initiatives with measurable commercial impact, • Strong understanding of operational performance drivers within multi-site businesses, • Experience implementing operational systems (POS, workforce planning, CRM, LMS or reporting platforms), • Highly organised and process-driven, with excellent communication and stakeholder management skills, • Strong commercial judgement, with the ability to prioritise effectively and challenge where appropriate, • Experience designing structured change programmes, including communications, training and adoption tracking, • Comfortable working cross-functionally and influencing stakeholders across multiple levels and geographies, • Experience in hospitality, retail, beauty or other consumer-facing service environments is desirable, • Proactive, solutions-focused and comfortable managing multiple initiatives in a fast-paced environment, • Motivated by the opportunity to build operational capability that supports international growth LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Department: Commercial Reports to: Head of Retail Operations & Business Development Location: Central London Hybrid working: 3 days in office, 2 days from home Hours: 40 Hours, Monday to Friday Our Values: • Every day the energy, creativity and passion of Manolo permeates through our business., • We believe in the artist and the artisan; we are innovative while still protecting our heritage., • We strive for timeless beauty and quality craftmanship., • We celebrate curiosity and believe in working proactively and being solution focused., • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence., • We believe in making people smile. Purpose: The Retail Operations Partner is responsible for supporting within the maintenance of the operational framework that enables all boutiques to run efficiently, accurately, and in line with luxury brand standards. You will serve as a partner within the retail channel, ensuring strong cross-functional alignment between our boutiques and headquarters and continuity across all Direct-to-Consumer stores. This role requires excellent project management skills, the ability to deliver on multiple priorities at pace, and the confidence to streamline complex workflows into efficient and effective execution, whilst supporting the Head of Retail & Business Development. Responsibilities: Operational Partnering • Act as a primary point of contact for all Direct-to-Consumer stores, supporting the Head of Retail in ensuring boutiques operate efficiently and in line with brand standards, resolving issues quickly and ensuring clear communication between boutiques and HQ., • Support in driving the continuous improvement across retail processes to optimise efficiency., • Support retail strategy through operational insight, store feedback, and data-driven recommendations., • Assist with the planning and execution of new store openings., • Partner with Store Managers to provide support with scheduling tools, training compliance and best practices., • Oversee staff scheduling alongside Store Managers, including holiday/TOIL management, and the coordination of temporary staffing resources., • Manage vendor and supplier relationships to ensure quality, reliability, and commercial value., • Oversee inbound and outbound stock movements and collaborate with Logistics and Merchandising to ensure smooth product flow., • Support stock control processes including stock takes, cycle counts, and shrinkage investigations., • Manage retail packaging forecasting, ordering, and distribution., • Partner with suppliers to improve packaging quality and sustainability initiatives., • Act as the key contact for retail systems including POS and operational technology., • Provide training and support to store teams and collaborate with IT on troubleshooting and system improvements., • Support health, safety, and compliance across boutiques in partnership with Facilities., • Conduct regular store visits to maintain operational standards and support teams., • Produce operational reporting and analyse data to identify trends, risks, and opportunities., • Communicate updates, priorities, and insights clearly to store teams and leadership., • Develop and maintain Retail Standard Operating Procedures (SOPs) across all boutiques., • Create clear guides, tools, and training materials to support operational consistency., • Coordinate and schedule retail team meetings, workshops, and training sessions., • Book travel and logistics for retail teams and store visits., • Maintain clear operational communication channels (newsletters, operational updates, and internal platforms) to ensure consistent information flow across boutiques. Skills and Experience Required: • Experience: At least 2-4 years prior experience in retail operations with a strong awareness of client service, administration and project coordination., • Organisational excellence: The ability to manage multiple tasks, priorities, and deadlines with precision., • Analytical mindset: Confident working with retail data, KPIs, and reports to extract actionable insights., • Attention to detail: Ensures accuracy across reporting, communications, and execution of brand standards., • Strong communication skills: Clear, professional, and persuasive in both written and verbal interactions., • Problem-solving ability: Proactive in anticipating issues, proposing solutions, and following through., • Collaboration & relationship building: Works effectively across retail, merchandising, logistics, and marketing teams., • Technical proficiency: Strong knowledge of Microsoft Office Suite, including Excel, and previous experience using retail management systems (POS/ERP)., • Ambassador: Representing Manolo Blahnik products and values with passion. High level of finesse and excellence required in delivery of all tasks., • Luxury mindset: Passionate about craftsmanship, client experience, and the nuances of high-end retail service., • Additional languages would be beneficial, specifically French, Italian or Cantonese. Our Benefits: • 4 pairs of Ambassador Shoes per year., • 50% Friends and Family Discount., • 25 days holiday with an additional day off for your birthday, plus bank holidays., • Option to buy an additional 5 days holiday., • Hybrid working model (core hours 10am-4pm)., • Pension Contribution., • Private Medical Insurance., • 2 Executive Coaching Sessions per year., • Enhanced Family Friendly Policy., • Workplace Nursery – salary sacrifice based childcare scheme., • Cycle to work scheme., • Employment Engagement Calendar. Our Commitment to Diversity, Equality and Inclusion: Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Position: Concession Manager Location: London Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the Retail Director, the Concession Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

We’re looking for a Junior Account Manager (Print) If you’re someone who enjoys building relationships, keeping things organised, and being right at the heart of how projects come together—this might be the role for you. In this role, you’ll be the friendly link between our clients and our internal teams, helping turn ideas into clear, workable print briefs and making sure everything runs smoothly from start to finish. No two days are the same—you’ll be juggling projects, supporting client requests, and working closely with teams across the business to deliver great results. A bit about what you’ll be doing: • Supporting print campaign projects from concept through to completion, • Keeping things on track—timelines, quality, and client expectations, • Optimise the relationships with the external printers ensuring excellent service & quality, • Building strong relationships with clients and colleagues, • Helping spot opportunities to improve processes and add value, • Staying on top of admin and keeping systems accurate and up to date What we’re looking for: • Some experience in print, POS, or a similar environment, • Someone organised, proactive, and happy working at pace, • A great communicator who enjoys working with people, • A team player who takes pride in getting things right, • Ability to work in the office in Whyteleafe 3 days a week This is a brilliant opportunity to grow your career in account management, learn from experienced colleagues, and really make an impact. Sound like you? We’d love to hear from you.

About Us: Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide. About the role Chery UK officially launched in late August 2025 and has already made waves in the automotive industry — winning the Carwow Car of the Year Award within just months of entering the UK market. Backed by strong global momentum and an ambitious vision for growth, this is your chance to join an exciting start-up at a pivotal moment in its journey. We are looking for a proactive and detail-driven Retail Marketing Assistant to support the delivery of retail marketing activities across our retail network. This role is ideal for someone early in their marketing career who is eager to learn, support campaign execution and grow within one of the fastest growing automotive companies in the UK. You will assist with marketing campaigns, content delivery, brand compliance, performance reporting and day-to-day retailer support. Key Responsibilities Campaign Coordination & Delivery • Assist in planning and executing retail and tactical marketing campaigns, including product launches, seasonal initiatives and quarterly promotions., • Help adapt national campaigns for local use, ensuring consistency with brand guidelines., • Act as a point of contact for retailers for marketing assets, campaign support and general queries., • Support dealer partners with basic media planning and marketing activity guidance., • Support distribution and management of POS materials, signage, digital assets, and localised creative., • Help track campaign KPIs including leads, engagement and activity levels., • Assist in producing performance reports and identifying areas for improvement., • Coordinate with external suppliers and agencies to ensure timely delivery of assets and campaigns., • Work closely with the wider marketing, product and digital teams to ensure retail activity aligns with wider brand strategy. Requirements: Essential • 1–2+ years’ experience in marketing (placement year acceptable)., • Strong organisational and administrative skills., • Confident communicator with good written and verbal skills., • Basic understanding of digital marketing channels (social, paid media, CRM, events, etc), • Ability to work accurately within brand guidelines and templates., • Experience in automotive, retail, franchise networks or agency environments., • Exposure to reporting or analytics tools (Google Analytics, dashboards, CRM systems)., • Experience coordinating events or campaign rollout.

SALES CONSULTANTS LUXURY WOMENSWEAR & MADE-TO-MEASURE £33K - £37K = COMMISSION MAYFAIR, LONDON Are you a sales-driven luxury professional with a passion for womenswear, tailoring and delivering exceptional client experiences? This is a rare opportunity to join a prestigious Mayfair store, working at the heart of British craftsmanship and refined style. Outside The Box Recruitment is recruiting on behalf of a distinguished luxury brand renowned for its craftsmanship, and bespoke services. This is your chance to become part of a highly skilled team, offering both ready-to-wear and made-to-measure solutions to a discerning clientele. The Role: • Reporting to the Head of Retail / General Store Manager. Working closely with the tailoring team to deliver a seamless client journey., • Be the driving force behind sales, delivering a personalised, luxury experience to HNW & VIC clients., • Drive both ready-to-wear and made-to-measure sales by understanding client needs and offering tailored solutions., • Achieve and exceed individual sales targets and KPIs through a proactive and client-focused approach., • Build and grow your client book through clientelling, outreach, and exceptional follow-up., • Develop strong product knowledge across collections, craftsmanship, fabrics, and tailoring services., • Maintain accurate client records using CRM systems to build long-term relationships., • Support visual merchandising and uphold the highest standards of store presentation., • Collaborate with the tailoring and retail teams to ensure a seamless and elevated in-store experience., • Ensure smooth daily operations, including POS transactions, stock management, and administrative duties. Ideal Candidate: • 2+ years’ experience in luxury retail or premium service environments., • A strong sales track record with the ability to meet and exceed targets., • Experience or a keen interest in tailoring, garment construction, or made-to-measure services., • A passion for luxury fashion and craftsmanship., • A confident communicator with excellent interpersonal and styling skills., • Highly organised with strong attention to detail., • A client-centric mindset with a passion for building lasting relationships., • A proactive, driven, and entrepreneurial approach to sales., • A strong team player who thrives in a collaborative environment., • Flexible to work weekends, evenings, and peak trading periods., • A positive ‘can do’ attitude. Additional to the basic salary: Commission structure Uniform allowance 28 days holiday Contributory pension & additional benefits If you’re passionate about luxury tailoring, clientelling, and delivering an exceptional in-store experience, we want to hear from you! 📩 Please email your CV to 📞 Or call 07815 939515 Only successful candidates will be contacted. Please only apply if you have the Right to Work in the UK.

Technical Account Manager – Latin America (Spanish Speaker) This hire will be London (hybrid based) focusing on Latin America is responsible for driving end-to-end acceptance health across a portfolio of Key Merchants who are accepting payments with my clients Payment network, with a primary focus on Mexico and the wider LatAm region. This role owns the identification, analysis, and remediation of card acceptance breakages, ensuring seamless transaction performance across all relevant BIN ranges Acting as the bridge between data insights and market execution, the Technical Account Manager leverages transaction analytics, identifies gaps versus expected baselines, and influences acquirers, processors, and partners to resolve issues efficiently. What You’ll Be Responsible For: • Monitor and manage a portfolio of priority merchants, identifying acceptance gaps using transaction data, trend analysis, and baseline modelling., • Lead root cause analysis and remediation of payment failures across POS and e-commerce environments., • Act as the primary point of contact for acceptance issues, coordinating with internal technical teams (“remediators”) and external partners., • Influence acquirers, gateways, and processors to prioritise and resolve breakages impacting transaction performance., • Partner with Country Managers and senior stakeholders to drive visibility, accountability, and resolution at all levels., • Support market expansion and acceptance enablement initiatives across Latin America., • Deliver clear, tailored reporting to both technical teams and senior leadership, highlighting risks, progress, and wins. Regional Focus: • Primary market - Mexico, • Broader scope - Latin America (LatAm), • Requires strong understanding of regional payment ecosystems and local market dynamics. What Makes You Successful in This Role: • Acquirer Influence - Able to confidently engage and challenge acquirers and partners to resolve technical acceptance issues., • Technical Acumen - Strong understanding of payment flows, authorisation, routing, and common failure points., • Data-Driven Mindset - Comfortable analysing transaction data, identifying anomalies, and driving root cause insights., • Stakeholder Management - Able to communicate effectively from engineers to senior executives, adapting messaging accordingly., • Ownership & Autonomy - Proactively drives issues through to resolution in a complex, cross-functional environment. Requirements: • Fluency in Spanish and English (essential) – ability to operate effectively with regional partners across Latin America., • Strong experience in the payments ecosystem, ideally within a card scheme, acquirer, or acceptance-focused role., • Proven track record in technical acceptance, payment optimisation, or transaction performance management., • Experience working with acquirers, gateways, and merchant integrations., • Advanced skills in Excel/data analysis, trend analysis, and root cause investigation., • Strong presentation and communication skills, with experience engaging senior stakeholders.

A well-established British vegan and cruelty free colour cosmetic company are seeking a dynamic National Account Executive to build and nurture relationships with key retail partners both in-store and online. Benefits • Up to £50,000 basic salary per annum, • Working hours 8am to 4pm, • Hybrid – 2 days per week in the office, • Positive and inclusive working culture Responsibilities • Act as the primary contact and ensure accounts are supported and aligned with targets, • Devise and execute sales strategies aligned with brand goals and retailer JBPs, • Co-ordinate promotional plans with the sales and marketing teams, • Ensure retail partners’ product stands are well-presented and updated regularly, • Lead comprehensive sales performance analysis, using MS Excel as a key tool, • Prepare detailed reports, share results, insights, at cross-functional sales meetings., • Ensure that data-driven decisions guide strategy and execution, • Collaborate with internal teams to produce accurate sales forecasts, • Monitor promotional budgets and manage spend to optimise ROI, • Monitor competitor activity and industry trends, • Present sales reports and market insights at regular meetings Requirements • Proven track record in national account management within the beauty industry, • Proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP and Charts, • Strong sales analysis and reporting skills, able to turn data into insights/presentations, • Experience managing POS materials, product displays, and stand merchandising, • Excellent negotiation, communication, and interpersonal skills, • Experience with major high‑street retailers is preferred

About us: We specialise in creating engaging, culturally relevant campaigns that connect brands and entertainment properties with audiences at the point of purchase and beyond. Across Consumer Brands (FMCG, Health & Beauty, Publishing) and Entertainment Retail (film, TV, gaming and licensed products), we develop creative work that drives engagement, builds brand love and delivers commercial impact. We work across the full shopper and fan journey, delivering projects such as: • POS and retail toolkits, • Promotional campaigns and on-pack activations, • Trade and shopper marketing, • Experiential activations and partnerships, • Licensed product and entertainment retail campaigns Our clients include leading Food, Drink and Health & Beauty brands, publishers and distributors, as well as major Entertainment brands and retail partners. About the role: This is a great opportunity for someone at the start of their career who’s excited about consumer brands, entertainment, and retail, and keen to learn how creative work is made - from initial idea through to final delivery. You’ll be supported by experienced account leads, creatives, and production teams as you help bring campaigns to life. You’ll be the kind of person who loves working collaboratively, thrives in a fast-paced environment, enjoys solving problems and keeping projects moving. Key responsibilities: • Supporting the day-to-day management of projects, from briefing to end delivery., • Prepare briefs clearly and accurately, ensuring brand, retailer and regulatory guidelines are understood., • Manage design and artwork amends, and approval rounds to client sign-off., • Building trusted relationships with clients and internal teams through clear communication and reliability., • General project admin including: 1. Setting up new projects, 2. Preparing client quotes, 3. Monitoring budget spend, 4. Raising draft invoices • Creation of project timelines and managing workflow to ensure deadlines are met., • Maintaining up-to-date project trackers and internal systems., • Working with our internal procurement team from production quoting through to end delivery., • Market research: store visits / online research / social research to keep up with industry news and present findings back to the team., • Assisting with brainstorms / presentation / proposals as required., • Admin support during live promotions including weekly redemption reports, monitoring mailboxes, responding to customer queries, and managing prize fulfilment., • Assisting with the creation of project wash-up reports & presentations. Key Requirements: • Around 1–2 years’ experience in B2C account management or client services within a creative agency, or marketing environment, preferably with some experience of working on shopper marketing projects., • Previous POS production experience preferential but not essential., • Strong organisational and communication skills - you’re proactive, reliable, and detail-oriented., • Strong attention to detail and financial acumen., • Comfortable managing multiple tasks and deadlines with a positive, solutions-focused attitude., • A genuine passion for consumer brands, shopper marketing, creativity, and learning how great work gets made., • Flexible and adaptable - comfortable stepping in to support other parts of the account when priorities shift or volume increases.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Arabic speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About Abel Richard Abel Richard is an ultra-luxury Maison redefining modern refinement. With operations rooted in craftsmanship, design excellence, and elevated client experience, the brand specializes in exceptional luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare and limited-edition creations that blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. At Abel Richard, every detail matters. Every interaction is intentional. Every product is designed to leave a lasting impression. Position Summary The Boutique Assistant Director plays a key leadership role in supporting the day-to-day management of the London boutique. This position partners closely with the Boutique Director to drive commercial performance, deliver an exceptional client experience, uphold brand standards, and lead the team with professionalism and accountability. The ideal candidate is a polished luxury retail leader with strong sales instincts, deep clienteling capability, operational discipline, and the ability to inspire a high-performing boutique environment. This individual must be comfortable working with high-net-worth and ultra-high-net-worth clientele while maintaining the highest level of discretion, service, and brand representation. Key Responsibilities Sales and Business Performance • Support the Boutique Director in achieving and exceeding sales targets, KPIs, and boutique performance goals., • Lead by example on the sales floor through exceptional client engagement, storytelling, and closing ability., • Identify opportunities to grow revenue, improve conversion, increase average transaction value, and strengthen repeat business., • Monitor daily, weekly, and monthly performance metrics and help implement action plans to drive results., • Support the execution of local business development initiatives, partnerships, and private client outreach. Client Experience and Clienteling • Deliver a world-class luxury experience that reflects the standards and values of Abel Richard., • Develop and maintain strong relationships with new, existing, and VIP clients., • Build a robust client book through proactive outreach, follow-up, appointment setting, and personalised service., • Support the planning and execution of boutique events, trunk shows, private appointments, and other client engagement opportunities., • Handle client concerns with professionalism, urgency, and a solutions-oriented mindset. Leadership and Team Development • Act as a visible leader on the sales floor and serve as a role model for service, appearance, behaviour, and performance., • Coach team members on sales techniques, clienteling standards, product knowledge, and service expectations., • Help foster a positive, accountable, and high-performance culture within the boutique., • Step in for the Boutique Director when needed and help ensure continuity of leadership and operations. Boutique Operations • Support daily boutique operations, including opening and closing procedures, floor supervision, scheduling support, and cash handling compliance., • Help oversee inventory accuracy, stock movement, transfers, cycle counts, and loss prevention standards., • Ensure the boutique consistently meets visual merchandising, presentation, and housekeeping expectations., • Maintain accurate CRM records, sales reporting, and operational documentation., • Ensure compliance with company policies, security procedures, and applicable UK employment and retail standards. Brand Representation • Embody the values, image, and service philosophy of Abel Richard at all times., • Maintain expert-level product knowledge across handbags, fine writing instruments, limited-edition pieces, and brand heritage., • Represent the brand with credibility, discretion, and sophistication in all client and business interactions. Qualifications • Minimum 5-7 years of experience in luxury retail, with significant exposure to high-touch client service environments., • Minimum 2-3 years of leadership or management experience in a luxury boutique or comparable premium retail setting., • Proven track record of achieving sales goals and building strong long-term client relationships., • Experience working with high-net-worth and ultra-high-net-worth clients preferred., • Strong coaching, team leadership, and floor management skills., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Comfortable using CRM systems, POS platforms, Microsoft Office, and retail reporting tools., • Ability to manage multiple priorities in a fast-paced luxury retail environment., • Professional, polished, and service-driven presence., • Experience in luxury handbags, leather goods, jewellery, watches, fashion, accessories, or fine writing instruments. Preferred Experience • Experience supporting boutique events, private selling, and local market business development., • Knowledge of the London luxury retail landscape and clientele is strongly preferred., • Additional language skills are a plus., • Bachelor’s degree preferred, or equivalent relevant luxury retail leadership experience. Working Conditions • Full-time role based in London., • Requires flexibility to work retail hours, including evenings, weekends, and holidays, based on business needs., • Requires extended periods of standing, walking the sales floor, client hosting, and handling luxury merchandise. Equal Opportunity Statement Abel Richard UK Ltd is committed to providing equal opportunities in employment and creating a respectful, inclusive, and high-performing workplace. Employment decisions are made based on business needs, role requirements, and individual qualifications.

Secondary Academy, London Borough of Lewisham, Southeast London.Temporary, 35 hours per week, 52 weeks a year, until July 2026.Aston Education is looking for a Site Assistant for a large secondary school with excellent facilities in London Borough of Lewisham, Southeast Londonto start as soon as pos

External Manufacturing Associate Director, 6-month contract Vertex Pharmaceuticals (Netherlands) B.V. Location: London, UK or Maastricht, Netherlands Looking for opportunities with purpose, impact and possibilities? Our client, Vertex, is a global biotechnology company that invests in scientific innovation. As they grow their pipeline at pace, they are strengthening their reputation for creating transformative medicines for people with serious diseases. The primary focus of the External Manufacturing Associate Director role is to oversee Vertex’s critical cell and gene therapy Contract Manufacturing Organizations (CMOs) and implement our vision for this business-critical function. We are looking for a candidate with the breadth of professional experience and the drive to work with both internal and external partners to define and manage the ongoing cGMP supply of cell and gene therapy products from clinical through post-approval lifecycle management. The right candidate should have the ability to understand the challenges and make proactive decisions after anticipating cross-functional and patient impact. The successful candidate should have a strong operational, quality, compliance and technical background, with proven project management and supplier management abilities. The candidate will be located either at the cell and gene therapy CMO’s site and/or be able to travel up to 50% of their time to those sites as a “Person-in-Plant” to oversee activities on the ground, and/or as a SME to provide technical support to resolve emerging issues. The successful candidate will be a key member of the Vertex/CMO Virtual Plant Team (VPT) contributing to the broader External Manufacturing group activities. Key Responsibilities: • Function as the first/primary point of contact for all Vertex interests/activities at ATMP cell and gene therapy Contract Manufacturing Organizations (CMOs)., • Provide operational oversight of, and troubleshooting support to, CMOs to ensure all deliverables meet or exceed Vertex and regulatory requirements (including but not limited to successful execution of manufacturing operations, on-time shipments, quality compliance and cost management); be Vertex’s “eyes and ears” at the CMO for right-first-time execution of commercial operations., • Work closely with CMO and internal Quality and Technical teams to prioritize, monitor, track, review and deliver required compliance documentation (including but not limited to change controls, investigations and deviations, batch data, CAPA effectiveness, internal/external audit observation deadlines, regulatory commitments) to meet Vertex program requirements., • Become an advocate for the CMO, facilitating issue resolution as needed, by bridging internal and external teams., • Proactively “connect the dots” on emerging trends and issues and lead/influence cross functional teams to drive resolutions and minimize impact to compliance and delivery of safe and reliable supply., • Maintain on-site presence at CMO facilities for extended periods (including off-hours/weekends) to oversee (i) critical program activities, (ii) clinical and commercial batch manufacturing until the CMO is sustainably executing operations, and (iii) Health Authority inspections., • Leverage Technical, Quality and Regulatory SMEs to provide guidance to CMOs and ensure cross-functional alignment on program priorities and deliverables from clinical through commercial manufacturing and supply. This includes working closely with CMO and internal stakeholders on preparations for pre-approval inspection and commercialization/launch-readiness., • Liaise closely with internal and CMO stakeholders and leadership to drive Vertex business operations priorities including but not limited to (i) contract management (including tracking KPIs and metrics e.g. for batch release, inventory targets and schedule attainment), (ii) forecast communication and schedule alignment, (iii) supplier governance (including Vertex Quality/other audits) and (iii) finance (e.g. issuance of POs and reconciliation/validation of invoices; tracking of spend vs budget)., • Manage and track CMO performance prior to (preparation), during (direct oversight) and after (campaign summaries/reports) manufacturing., • Manage and track batch data in appropriately compliant (data-integrity) systems to support filing submissions, patient planning and process optimization., • Identify and escalate business-critical issues to Commercial Manufacturing and Supply Chain, CMC, and Quality leadership., • Collaborate with CMO and internal stakeholders to understand planned changes and manage the end-to-end implementation of agreed changes including but not limited to change controls and impact assessments., • Lead continuous improvement initiatives to affect timely resolution of supply issues., • Build and maintain strategic relationships within the CMO organization as well as key internal stakeholders., • Other duties and projects as assigned to meet departmental or company goals. Minimum Requirements: • Bachelor's degree required, ideally in cell biology, or closely related in Life Sciences disciplines (Immunology, Microbiology, Cell Biology, Engineering, etc.) with 10+ years of relevant experience in biotech or pharmaceutical industries, ideally in a senior manufacturing/operations leadership role working with or in cGMP facilities within the biotechnology industry., • Strong quality and compliance background in a commercial GMP biopharmaceutical operations (manufacturing and quality) environment; sound working knowledge of health authority regulations., • Strong technical background in aseptic manufacturing operations., • Solid project management skills and experience managing complex projects., • Strong verbal and written communication skills: ability to express oneself clearly and concisely, by adjusting style, language and/or terminology as appropriate for the audience., • Strong leadership and an innate ability to collaborate and build relationships is critical., • Ability to work calmly and make sound decisions in a fast-moving environment of uncertainty and change., • Flexibility to work shift hours required to cover critical process steps., • Ability to travel, national and international, up to 50%., • Represent Vertex as a leader., • Excellent computer skills including Microsoft (Word, Excel, Project, Outlook, Teams), equipment interfaces and electronic quality systems Desired Additional Skills: • Strong technical background in cell and genetic therapy related manufacturing operations, ideally autologous cell therapy experience., • Solid experience in equipment and facility qualification and validation for ATMP CMO’s, • Cleanroom qualification (Grade A/B) history Environment: • Office and cleanroom – must be able to comply with cleanroom gowning requirements at CMO., • Must be able to remain in a stationary position 50% during cleanroom processing activities., • Must be comfortable moving about inside the cleanroom to oversee process tasks., • Compressed gasses and LN2 are commonly used in manufacturing operations., • Human tissue (e.g. apheresis) and cellular materials are commonly use Vertex is partnering with Talent Works to manage their international temporary job openings. If you are successful in your application, you will be employed by Talent Works to work on a temporary assignment at Vertex.

Project Manager - 12‑Month FTC UK & EMEA/Hybrid £50,000 + Bonus We’re looking for a Project Manager to join a fast‑growing international retail business during an exciting phase of expansion. This is a newly created role, designed to support a significant programme of growth across EMEA, with eight new store openings planned this year alongside regular pop‑up launches. You’ll take ownership of the end‑to‑end IT delivery for new stores, ensuring all technology is implemented, tested and ready for Go‑Live. The Role You’ll lead the setup and rollout of all in‑store technology, acting as the central point of coordination between internal IT teams, third‑party suppliers and on‑site stakeholders. Key responsibilities include: • Leading IT delivery for new store and pop‑up openings across the UK, Austria, France and Switzerland, • Owning the implementation of store infrastructure, POS, connectivity and network solutions, • Acting as the single point of accountability for IT Go‑Live readiness, • Coordinating and managing third‑party vendors alongside internal IT support teams, • Supporting multiple store openings simultaneously in a fast‑paced environment, • Travelling to store locations during build, installation and Go‑Live phases, • Providing post‑opening support to ensure systems are stable for early trading What We’re Looking For • Proven experience supporting or leading new retail store openings from an IT perspective, • Strong background in retail IT infrastructure, including POS and network connectivity, • Experience working across multiple sites and countries, • Highly organised, proactive and able to juggle multiple priorities, • Confident communicator with both technical and non‑technical stakeholders, • Comfortable working autonomously while collaborating with wider teams

Solution Architect – Retail (eCommerce, POS, Loyalty, OMS, ERP) An outstanding opportunity to step into a high‑impact Solution Architect role with a global technology consultancy at the forefront of large‑scale retail transformation. This organisation partners with many of the world’s best‑known retail brands, delivering modern, enterprise‑grade architectures across the full customer and supply‑chain lifecycle. You’ll work on major programmes spanning eCommerce, payments, loyalty, ERP, order management (OMS), booking & reservations, point of sale (POS), buying & merchandising, smart warehousing, supply chain, and fulfilment. The work is varied, complex, and genuinely industry‑shaping. What you’ll do: • Lead end‑to‑end solution design for high‑profile retail clients, shaping application architectures that underpin millions of customer interactions., • Work closely with product, engineering, and business teams to define scalable, secure, and future‑proof solutions., • Act as a trusted advisor, guiding clients through technology choices, integration patterns, and architectural best practice., • Contribute to enterprise‑wide transformation programmes with global reach. What you’ll bring: • 2+ years’ experience as a Solution Architect in a consumer‑facing environment (retail, travel, hospitality, media, or similar)., • Strong grounding in end‑to‑end application architecture, ideally across multiple domains., • Experience with one or more retail‑centric platforms such as eCommerce, payments, loyalty, PoS, order management, ERP, booking & reservations, buying & merchandising, warehousing, supply chain, or fulfilment., • Familiarity with architectural frameworks such as TOGAF, Zachman, or equivalent., • A background in software engineering or technical business analysis is a strong advantage., • Excellent communication and stakeholder‑management skills, with the confidence to engage directly with senior client teams., • Ability to work on client sites in and around London 1–2 days per week, with the remainder remote., • A relevant degree, ideally in Computer Science (or similar) Why this role stands out: • Work with global retail leaders on programmes that directly shape customer experience at scale., • Join a consultancy known for deep technical & retail domain expertise and a collaborative, supportive culture., • Build a portfolio of high‑impact architecture work across multiple domains with multiple retailers, • Clear progression pathways into enterprise architecture, domain leadership, or programme architecture roles. £90k-£100k + package. London & remote (80%).

Mission Statement & Summary At NewDay our people make the difference and we’re looking for a Senior Specialist, Embedded Finance Product Strategy to help shape the future of retail finance with partners. You’ll sit at the crossroads of product strategy, customer experience and partner delivery, influencing how millions of customers use instalment plans, BNPL and embedded credit while delivering real value for customers, retailers and NewDay. How You’ll Contribute • Define and deliver embedded finance product strategies with Partner Management and external partners to grow customer and retailer networks, aligned to a primary retail partner., • Own strategy execution across your first 12 months delivering roadmap initiatives whilst building value cases for what’s next, • Design end to end customer journeys and define requirements that maximise engagement and commercial impact, • Lead delivery of Embedded Finance Feature Roadmap initiatives, partnering closely with Product Owners and cross-functional teams to prioritise features based on customer insight, market dynamics and commercial value, • Manage product performance against customer and regulatory metrics, serving as the Product representative for dependent changes across NewDay We're Looking For These Essential Skills • Strong experience in instalment plans, POS finance or BNPL, • Proven ability to work with Design, Digital Product, compliance and Retail/Client teams to deliver high-impact customer journeys, • Experience running experiments, pilots and tests, scaling what works, • Comfortable working with external partners with differing priorities and financial maturity, • Confident using data and insight to shape strategy and communicate vision At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive. Fixed Term (Fixed Term)

Purchasing Manager High-Growth D2C Brand 📍 London (Hybrid – 3 days in the office) 💸 £40,000–£50,000 + bonus + stock options We’re partnering with one of Europe’s fastest‑growing DTC brands on a mission to deliver exceptional products, seamless operations, and unforgettable customer experiences. This is an exciting opportunity to join a category‑defining team obsessed with operational excellence, data‑driven decision‑making, and continuous improvement. As the Purchasing Manager, you’ll own end‑to‑end purchasing and inbound supply operations, from demand forecasting and supplier management through to freight, inventory health, and stock availability. You’ll play a pivotal role in ensuring products are ordered accurately, delivered on time, and sourced cost‑effectively as the business scales at pace. Key Responsibilities: ⭐ Owning demand forecasting across all channels, factoring in sales trends, seasonality, promotions, and NPD ⭐ Translating forecasts into clear purchasing and ordering plans ⭐ Managing the full purchase order lifecycle, creation, placement, tracking, amendments, and closure ⭐ Acting as the primary operational contact for suppliers across Thailand, Vietnam, and future regions ⭐ Monitoring supplier performance (OTD, quality, reliability) and driving continuous improvement ⭐ Coordinating inbound freight (ocean, air, and road) and managing freight forwarder relationships ⭐ Owning customs documentation and ensuring full import compliance ⭐ Liaising daily with the 3PL to ensure accurate goods‑in, inventory integrity, and smooth operations ⭐ Managing stock availability, identifying supply risks early and preventing stock‑outs or excess inventory ⭐ Tracking landed costs and supporting cost optimisation initiatives ⭐ Producing weekly operational reporting across POs, shipments, supplier KPIs, and inventory health ⭐ Driving process improvements across purchasing systems, workflows, documentation, and reporting What You’ll Bring: ⭐ Experience in purchasing, supply chain, or procurement (FMCG/food) ⭐ Strong experience in demand planning and purchasing execution ⭐ Proven experience working with international suppliers and managing imports/customs ⭐ Excellent Excel / Google Sheets skills with strong attention to detail ⭐ Experience coordinating international freight (ocean & air) ⭐ Highly organised, proactive, and process‑driven ⭐ Clear, confident communicator who escalates risks early and solves problems pragmatically What You’ll Get 🚀 ⭐ Competitive salary £40k–£50k + bonus + stock options ⭐ 25 days’ holiday + bank holidays + your birthday off ⭐ Private health insurance and mental health support ⭐ Generous learning & development budget and coaching ⭐ Monthly wellness contribution and paid charity days ⭐ Hybrid working in a collaborative, fast‑paced scale‑up environment

About the Client My client is a London-based integrated creative agency, known for delivering end-to-end campaigns that connect with audiences passionate about movies, music, drinks, and lifestyle experiences. The agency works closely with clients at every stage of the creative process, from concept and design through production to final delivery, ensuring campaigns are both visually compelling and commercially effective. Role Overview They are looking for a highly skilled, hands-on Senior Designer to join their creative team. This role sits at the heart of the agency’s output, combining design excellence, innovative thinking, and collaborative execution. The Senior Designer will bring ideas to life, elevate creative work, and work confidently with colleagues and clients alike. The role involves producing outstanding creative across Health & Beauty, Retail, FMCG, Experiential, Branding, OOH, and fully integrated 360 campaigns for some of the most recognisable consumer and entertainment brands. Key Responsibilities • Develop and execute integrated design solutions for 2D and 3D BTL, POS, FMCG campaigns, presentations, and pitch documents., • Produce compelling creative communication across 2D and 3D projects., • Creatively manipulate and generate original key art and assets for Retail, Health & Beauty, and FMCG campaigns., • Maintain meticulous attention to detail across all deliverables., • Thrive in a fast-paced, deadline-driven environment., • Push the boundaries of design and concept creation while balancing commercial realities., • Conduct regular creative research to inform trends and inspire innovation., • Contribute to strategic and big-picture creative thinking., • Ensure all work adheres to brand guidelines. Experience & Expertise • Proven agency experience within collaborative teams., • Strong knowledge of FMCG, Retail, and POS design., • Experience contributing to brainstorming sessions and presenting concepts to clients., • Confident, proactive, and enjoys working as part of a close-knit team. Technical & Professional Skills • High proficiency in Adobe Suite (Photoshop, InDesign, Illustrator)., • Essential experience with Cinema 4D, Redshift, and Blender., • Strong project management and organisational skills; able to handle multiple projects under tight deadlines., • Pitch design experience., • Comfortable with PowerPoint and Google Docs., • Desirable skills include illustration, storyboarding, After Effects, and Figma.

Associate Creative Director – Cinema 4D exp, 3D Retail, POS, events / 3D environment focus c£60-65k p/a Hybrid working - London This role is with a very exciting, global, creative and strategic, integrated agency and working across huge brands. We’re looking for a hands on Associate Creative Director to lead creative across a fast paced agency team that works heavily on shopper marketing and 3D retail environments + experiential / events projects. The ACD role combines strong conceptual, creative thinking, Cinema 4D visualisation, design craft excellence and team leadership, with strong client facing responsibility. You’ll deliver standout work across Retail, FMCG Health & Beauty, and major entertainment clients as you work with structural designers and your design team on consumer facing shopper display and experiential briefs as well as retail branding and toolkits. What You’ll Do • Lead creative from concept to execution across varied retail and experiential briefs from FSDU’s, displays, retail environments and activations, events, • Conceptualise ideas and deliver high end visuals and crafted decks as well as the ability to present these to clients, • Oversee and sign off creative and design work from the team, • Lead by example with exceptional design craft and attention to detail as well as brand consistency, • Manage and mentor a small team of designers, • Translate briefs into strong creative solutions and present and sell ideas into clients, • Lead and support pitches, • Collaborate closely with Client Services, Structural Designers, production, and digital teams, • Manage multiple projects while meeting timelines and pushing the quality of creative, and design output What You’ll Bring • Exceptional conceptual thinking and design craft, • 3D visualisation experience with Cinema 4D, • Strong leadership, communication, and presentation skills, • Experience working with retail, consumer, FMCG clients and ideally some within entertainment and health and beauty, • Background across retail activation, shopper marketing and experiential or events output, • Happy to be hands on whilst also overseeing and developing a small team, • Advanced proficiency in Adobe Creative Suite and Cinema 4D This role is with a fantastic agency and offers the opportunity to deliver award winning creative work. If you have the relevant creative, visualisation and design experience, then APPLY NOW.

Senior Integrated Project Manager - EMEA Campaign work Hybrid - Central London £50,000 - £55,000 pa Campaign work - Digi Banners, Social, DOOH + Some Print / POS Our client is a global integrated / advertising production agency, who are on the hunt for a Senior Integrated but Digi Heavy Project Manager. You’ll be working on projects which will see you producing global creative assets and then delivering varied campaign work at fast pace in a multitude of specs and sizes to different markets across EMEA. You’ll be working on a well know and globally recognised, high end account. This role involves delivering on high profile international campaigns and will see you working on an exciting and important account for the agency. They have a great PM team in place and they work hard as well as having a great culture and all getting on well socially too. Working for this global agency, you'll collaborate in a close knit account and project management team and work from production of global creative masters to deliver assets to spec for local markets as you own and run projects. You'll book work in with the London based transcreation, design and production teams and other parts of the agency to smoothly manage work through and deliver to brief, accurately and on time. The client runs several major campaigns each year alongside sporadic smaller campaigns around these and there is often a high volume of deliverables. The work is a predominantly a mix of static and animated assets created in Figma for web, banners,, social, DOOH and email, but there will also be some Printed press and OOH ads, POS and some trafficking of TV and Radio ads into the broadcast adaption team. You will take ownership right the way through the process, from brief and ingesting creative assets to producing masters through to production of a high volume of adaptions in different sizes, formats and for different markets, dealing with any issues and feedback / amends from the client along the way. As the role is heavier on the digital side, it is important that you have worked on social and banner campaign production and adaption before. Ideally a mix of digital localisation work across banners, social and digi OOH. If you have worked with Designers working on these campaigns in Figma, that would be an advantage. You should be comfortable working from creative to delivery for local markets and ideally PM'ing high volumes of assets against large media schedules. This role focusses on the production of campaign work so requires someone who can handle pressure and fast turnaround times on large schedules of work. You will need to work with lots of attention to detail and be conscientious as you will be able to take full control and responsibility of projects. The Senior Project Manager will also need to be someone who is comfortable being client facing and will work methodically, building great relationships local and global clients, 3rd parties, the studio, Quality teams etc. making sure the briefs are clear and everybody knows what they’re doing. Key Responsibilities: • Client centric and building good relationships with internal and external teams., • Creating timelines and booking work in as well as managing adaption and production., • Making sure the studio and other teams are briefed in correctly., • Ensuring work is approved internally before being delivered to the client., • Managing time / reconciliation on projects to ensure they can be billed correctly and on time. If you’re detail orientated and have the relevant social / banner digital campaign PM experience along with some broader integrated exposure and thrive off working with great people around you, then make sure to APPLY NOW!

Design Studio Assistant, temp for 2 months initially, £17.75 an hour, 35 p/w, hybrid, Arts organisation, London We are looking for a skilled Design Studio Assistant for our client, a prominent Arts organisation in central London. This pivotal role supports the operational function of the busy in-house Design Studio, which caters to a wide range of departments including Marketing and Programming. The successful candidate will work closely with the Design Studio Manager, handling administrative tasks that ensure seamless project workflows, particularly in print commissioning and supplier communication. The role is ideal for someone with a background in project coordination, and the arts sector, seeking a career entry point into studio or project management in a creative environment. The position offers the chance to be part of a friendly team, contributing to innovative and inclusive cultural programmes, whilst developing skills in project coordination, print processes, and inter-departmental communication. Your responsibilities will include: • Supporting the Design Studio Manager with daily administrative and operational duties to ensure efficient studio functioning, • Executing administrative processes related to print commissioning, including requesting quotes, managing artwork files, and securing proofs, • Communicating regularly with print and signage suppliers, organising the distribution of proofs and quotes to internal teams, and following up on sign-offs, • Co-ordinating the delivery and installation of printed materials, ensuring timeliness and accuracy, • Generating Purchase Orders (POs) using internal budget codes and tracking invoices to facilitate smooth payments, • Taking minutes during creative presentations and meetings to ensure clear records are kept, • Supporting operational improvements within filing systems and project documentation management You will have: • A keen focus on detail and organisational skills, • Excellent written and verbal communication ability, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Administration experience ideally within Design, Branding, Advertising or similar, • Mac literate – if you have knowledge of the Adobe suite that would be useful, • Google Suite knowledge (Google Drive, Docs, Sheets, etc.) is useful with a willingness to learn and adapt to project management tools such as Asana, • A keen interest in the arts and creative sectors We welcome applicants who show enthusiasm for learning about print production and studio operations. This is a fantastic opportunity to join a leading Arts centre, if you match the requirements above, please apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice. Liberty is proud to be an equal opportunities employer and opposes all forms of unlawful discrimination. We are committed to creating an environment where people from all backgrounds can thrive – bringing their unique perspectives, skills, and experience to everything we do. We are dedicated to eliminating both conscious and unconscious bias from our practices. Our approach is grounded in respect, fairness, and consistency, ensuring that no one is treated less favourably based on gender, race, age, disability, sexual orientation, religion or belief, or any other protected characteristic.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

2D Designer – Retail Experience Location: London - Hybrid Rate: £320 per day inside IR35 Contract: Until June 2026 Overview Our client is hiring a flexible 2D Designer to support a busy retail design team. You’ll create fast visual concepts, graphics and iconography for in‑store experiences, working across product storytelling and fixture communication. Key Skills • Strong creative ideation; able to generate quick concepts., • Proficient in Photoshop, Illustrator and InDesign., • Experience in retail, POS or 2D design for physical environments., • Confident presenting and working at pace. Role Focus • Rapid concepting, scamps and mock‑ups., • Graphics for product launches and category updates., • Prototyping and Photoshop visualisations., • Collaboration with 3D, Digital, VM and Marketing teams. Apply NOW for immediate consideration.

Marks, part of the Propelis Group, is a consumer experience agency creating engaging moments across the entire brand spectrum—from brand design and packaging, to content and consumer connections. We are a collaborative global network of 1,900+ team members across 25+ studios and 20+ countries, partnering with some of the world’s most recognized brands to solve complex business challenges through design, strategy, and craft. We are currently seeking a Senior Designer to join our team based at our studio in London. This is a hybrid working role. This is a rare chance to join a truly fantastic brand—one with a rich, established world to design from, yet enough creative stretch to reward bold thinkers. You’ll work within tight brand guidelines, but that’s exactly where your imagination kicks in - originating fresh brand language, crafting unexpected visual ideas, and solving problems with intelligence and strategic clarity. This role demands someone who can articulate the “why” behind every decision, turning aesthetic choices into smart, reasoned design. If you thrive on high‑concept challenges and ideas, and the thrill of shaping work that stands out, you’ll feel right at home. You’ll collaborate closely with a demanding but rewarding client, gaining exposure across all‑agency meetings and working alongside top‑tier partners. Ownership is real —you will have opportunity to grow through the account by stepping up, presenting your work, and building trust. What you'll do: • Create amazing work that is effective and delivers on the objectives of the brief, • Construct and present clear and convincing presentations for internal and client purposes., • Brief and support illustrators, artwork and production team inside and outside of Marks to create what is needed Who are you: • You love good design. You have a positive mindset and inspire people you work with., • Experience with conceptual and adaptive briefs, ensuring the design is on brand and on brief, but beyond expectations., • Experience working in an agency. Working closely with the CD, client services, clients and production doesn’t hold any surprises for you., • You can communicate your ideas clearly in scamps/sketches., • Experience creating concepts, adaptive work, mood boards, POS and presentations ., • Good understanding of print production., • Team player, working closely with other team members on and off site., • Strong communication skills, confident presenting work to clients and team members, asking questions to make sure you know all you need to know about a project, comfortable in communicating what you need from others or raising flags when things don’t go as planned., • Be flexible. We work on a large range of projects for our client. Some jobs might stretch your skills while others might not feel like a challenge to you at all. We need you to deliver the best solution on all. What you'll have: • 5+ years as a designer, • Experience working in a creative agency, • Good conceptual skills, • Excellent attention to detail, • Good working knowledge of print production, • Strong visualisation and sketching skills, • Experience in brand guardianship and/or understanding brand essence, • Fluent in Adobe CS About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit: Propelis: ___ Marks: ___ We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team

2D Designer - Retail Experience Location: London - Hybrid Rate: £320 per day inside IR35 Contract: Until June 2026 Overview Our client is hiring a flexible 2D Designer to support a busy retail design team. You'll create fast visual concepts, graphics and iconography for in-store experiences, working across product storytelling and fixture communication. Key Skills • Strong creative ideation; able to generate quick concepts., • Proficient in Photoshop, Illustrator and InDesign., • Experience in retail, POS or 2D design for physical environments., • Confident presenting and working at pace. Role Focus • Rapid concepting, scamps and mock-ups., • Graphics for product launches and category updates., • Prototyping and Photoshop visualisations., • Collaboration with 3D, Digital, VM and Marketing teams. Apply NOW for immediate consideration. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

At AXPE Consulting, we are driving high-impact IT transformation projects across international environments. As part of a strategic engagement within a global retail integration programme, we are looking for an AESOP RUN Integration Consultant to lead the capture, structuring, and transfer of critical IT operational knowledge. This role is essential to ensure business continuity by preventing the loss of undocumented expertise and enabling a new support team to operate effectively from day one 🚀 What will you be doing? You will operate at the intersection of IT Service Delivery, Business Analysis, and Knowledge Management, working within a complex international retail environment. Your main responsibilities will include: Knowledge Discovery & Assessment • Conduct structured discovery sessions with the outgoing IT support team, • Map applications, integrations, vendors, and operational processes You will document key applications within the retail ecosystem, including: • POS systems (Cegid), • Clienteling applications, • Workforce management tools, • Functional and technical ownership, • Vendor relationships, • Known issues and workarounds, • Design and structure Knowledge Base Articles (KBAs), • Document troubleshooting guides, support processes, and escalation matrices, • Build a clear overview of the IT retail landscape across multiple countries, • Document store estate, operational models, and support flows, • Identify internal and external stakeholders across IT and business teams, • Define roles, responsibilities, and interaction models, • Understand a multi-country retail environment (stores, users, systems), • Capture variations in systems, processes, and configurations, • Support the transition to a new support team, • Deliver structured knowledge transfer sessions, • Travel for final handover (approx. 2 weeks, expenses covered) What are we looking for in you? We are looking for a professional with strong experience in IT environments, documentation, and service operations, capable of working autonomously in complex and ambiguous contexts. Core requirements • Experience in Business Analysis (discovery, requirements gathering, documentation), • Solid background in IT Service Delivery / ITSM, • Strong experience creating structured documentation in complex environments, • Ability to manage a time-bound project independently, • Knowledge of IT support operations, incident management, and service transition, • Experience working with tools such as ServiceNow and Confluence, • Understanding of application landscapes, vendors, and integrations Soft skills • Strong stakeholder management and communication skills, • Ability to extract and structure tacit knowledge, • High adaptability and resilience in ambiguous environments What do we value? • Experience in Retail IT environments (POS, clienteling, workforce tools), • Experience in integration or transformation programmes, • Familiarity with multi-country operations, • French language skills (nice to have) What do we offer? 📈 Participation in a high-impact international project 🌍 Exposure to complex retail IT environments across multiple countries 🚀 A key role ensuring operational continuity in a strategic programme 🧠 Autonomy and ownership in a critical delivery phase ✈️ International collaboration and travel opportunities 💻 Hybrid working model Why join AXPE? At AXPE Consulting, we focus on delivering real impact in complex environments, combining technical expertise with business understanding. Joining this project means playing a critical role in a time-sensitive, high-value engagement, where your work will directly enable a seamless transition and long-term operational success.

Boss Consulting, founded in 2018, has rapidly become a leading provider of consulting services with an extensive global network of experienced consultants and some amazing clients. We specialize in supporting business and technology transformation journeys, delivering customized solutions to help businesses achieve their goals and build a better tomorrow. Our expertise with leading technology providers enables us to streamline operations, transform technology, and enhance digital strategies. At Boss Consulting, we are dedicated to helping you build a better tomorrow. We are experiencing rapid growth and are looking for an experienced in PMO Consultant to join our team for the next phase of our mission. As a PMO Consultant, you will be the operational backbone of our programme delivery capability, bringing structure, insight, and discipline to complex, multi‑workstream transformation initiatives. You will embed robust governance, drive operational cadence, and ensure programme leadership has the information, controls, and confidence needed to make the right decisions at the right time. You will work across digital, data, and ERP transformation programmes on behalf of our clients, collaborating closely with our delivery consultants, client stakeholders, and senior executives to maintain accuracy, transparency, and momentum throughout the delivery lifecycle. At times you will also be working on internal projects and bids. Key Responsibilities Governance & Methodology • Define and embed programme governance structures, delivery methodologies, and PMO standards., • Coordinate key governance forums (Steering Committees, Design Authorities, PMO forums)., • Prepare agendas, briefing packs, papers, meeting minutes, and action/decision logs., • Define planning standards and maintain integrated programme plans, high‑level roadmaps, and dependency maps., • Partner with workstream leads to collect progress updates, challenge assumptions, and validate delivery forecasts., • Own and maintain RAID registers with clear owners, mitigations, timelines, and escalation pathways., • Identify emerging risks early and provide clear, actionable recommendations., • Produce high‑quality weekly dashboards and monthly executive status reports (scope, schedule, cost, risk, decisions)., • Ensure alignment between status, metrics, financials, and programme KPIs., • Support financial tracking, including time capture, forecasting, POs, accruals, and budget vs. actuals., • Manage the end-to-end change control process: logging, triage, impact analysis, and updates to registers., • Maintain an accurate view of resource demand, capacity, and utilisation., • Manage joiner–mover–leaver processes and coordinate onboarding for new team members., • Maintain structured PMO repositories (SharePoint/Confluence) with consistent templates and version control., • Ensure documentation, governance evidence, and deliverables are audit‑ready., • Act as a first-line support for PMO tools (Excel, PowerPoint, MS Project/Smartsheet, Jira/Confluence, SharePoint)., • min. 3 years’ experience in a PMO, project support, consulting role (strong internships considered)., • Strong Excel capability (pivot tables, lookups, formulas) and ability to build crisp, executive‑ready PowerPoint materials., • Experience working with collaboration and delivery tools such as SharePoint, Jira, Confluence, MS Project, or Smartsheet., • Excellent organisational skills with strong attention to detail, structure, and follow-through., • Confident communicator who can simplify complex information and engage senior stakeholders professionally., • Understanding of core delivery methodologies (Waterfall, Agile, Scrum) and standard PMO processes., • PRINCE2 Foundation, Agile/Scrum Foundation, or equivalent certifications (desirable). We’re looking for someone who is: • Proactive, organised, and highly delivery‑focused., • Calm and composed under pressure, with strong professional judgement., • Confident engaging senior leaders and challenging constructively., • A collaborative team player who takes ownership and follows through., • Exposure to major digital, data, and ERP transformation programmes., • Close mentorship from senior consultants and programme leaders., • Opportunity to shape and enhance our PMO frameworks as the company scales., • A culture grounded in trust, professionalism, and delivery excellence., • Starting salary £50k, plus performance-related bonus., • Optional Pension Scheme., • Initial 20 days annual leave + public holidays., • Wellbeing benefits (My Staff Shop)., • Inclusive, diverse workplace culture with hybrid working.

Position: Concession Supervisor Location: London, Harvey Nichols Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the General Manager, the Concession Supervisor will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Executive Assistant Location: London (Hybrid working) Duration: 18 months (potential to extend) Pay rate: £33,800 per annum Hours: 35 hours per week • For GCT Meetings: logistics; track meeting attendance, and support minute preparation; serve as administrator of GCT Meeting Manager (e.g., set up the date/time of GCT meetings in GCT Meeting Manager and add team members, study details, program-level document details, maintain GCT meeting manager), • For HCP contracting for Advisory Boards and ongoing consultancy -HCP contract coordinator. Assistants are responsible for payment follow up of HCPs, • Onboarding new hires – office set up, welcome tour for new hires, schedule intro meetings with CTT and GCT members, laptop shipment, other activities to support onboarding, • Support various team building activities, • Support travel arrangements for all assigned CDHs; GPCHs and CD(M)Ds tracking travel costs, • Manage calendar for CDHs & GPCHs, • Assist with IT & General issues, • Order IT Equipment and Supplies for assigned CDHs; GPCHs and CD(M)Ds, • Other ad-hoc activities (such as, scheduling Ad Board/SC/DMC meetings [working with KOLs, PIs and their assistants to identify and confirm a date/time for meetings], any catering needs), • POs must be created locally, • Congress, Global Meeting Registration, • Complete Travel & Expense Reports (CONCUR), • Assists in coordination of C-ISRC related tasks, • Liaising with study team with reminders, • Liaising with CDHs, • Helping to "triage" certain tasks for C-ISRC Lead, • Assisting in timely completion of tasks by Oncology colleagues,, • Maintains strong communications with C-ISRC Lead in relevant DU, • Strong stakeholder management skills, • Requiring experience in Pharmaceuticals or Biotechnology., • Ideally supporting CRO., • Minimum of 5 years' experience

About Wild Dose ✨ Wild Dose is the most reviewed and most popular bloating brand in the UK! With over 300,000 customers, 30,000 reviews and growing rapidly. You may have seen us in Sheerluxe, going viral on Tiktok or doing silly things across Instagram. Behind the fun, there is a serious growth engine that needs maintaining and optimising, well supported by a best-in-class team. This year, Wild Dose are taking on new opportunities and challenges as we strive to be the biggest gut health company in the UK. About the Role ✍️ We're looking for an Operations Coordinator who gets stuff done — someone obsessed with how things actually work and driven to make them work better. This role sits at the intersection of supply chain, fulfilment, customer experience, negotiation and finance — keeping the engine running as we scale our DTC supplement brand. You'll be part of the operational backbone of the business — owning the day-to-day across 3PL management, purchase orders across supply chain, CX operations, optimisations and finance/forecasting. You'll work closely with our founder and growth team to make sure orders are scaling without issues, customers are looked after, and the foundations of the business are scaled for growth with constant process improvements. This is not a passive role where you are given the playbook - you're helping write it. It's about staying ahead of the chaos, building systems from scratch, and growing into a serious operator. If you love solving problems, hate inefficiency, and want to see the direct impact of your work with real ownership — this is for you. What You'll Be Doing 👀 📦 Supply Chain & Fulfilment • Managing purchase orders end-to-end — raising POs, tracking shipments, and chasing suppliers so stock lands on time., • Monitoring stock levels and flagging reorder points before they become problems., • Acting as the day-to-day contact for our 3PL partner — managing inbounds, resolving fulfilment issues, and keeping inventory accurate., • Investigating recurring issues and introducing process improvements, • Overseeing CX team, performance and tooling to ensure customers get fast, on-brand, consistent support., • Identifying repeat issues (lost orders, delays, complaints) and fixing the root cause — not just the ticket., • Tracking and reconciling invoices, purchase orders, and supplier payments to keep cash flow visibility clean., • Maintaining financial admin processes in collaboration with our finance function or accountant., • Documenting processes and building SOPs so that things don't break when the business grows., • Identifying operational inefficiencies and proposing (and implementing) solutions. You Should Apply If…💻 • You have 1–3 years of experience in operations, logistics, supply chain, or a similar role — ideally in DTC, e-commerce, or CPG, • Are comfortable owning demand forecasting and stock planning, • Are familiar with IMS/ERP systems; experience setting one up is even better, • Have retail operations experience, i.e., PO management, invoicing, account admin, • Have some exposure to quality and compliance, e.g., batch testing, certifications, and regulatory requirements, • You're confident in spreadsheets and quick to pick up new tools (Shopify, Gorgias, or similar), • You take ownership — if something's broken, you don't wait to be told to fix it, • You're based in or near London and happy to come in a couple of days per week, • You communicate clearly, flag issues early, and never drop the ball on the details, • You love getting stuff done and building things that didn't exist before Bonus Points For ⭐️ • Experience in supplements, wellness, beauty, or any regulated consumer goods category, • Familiarity with inventory or ops tools like Cin7, Linnworks, or similar, • Exposure to basic demand planning or stock forecasting, • A genuine interest in health, wellness, or performance nutrition — it helps when you actually care about what we make, • Experience in a small, fast-growing team where no two days look the same (and that excites you, not scares you) Salary Range: £32,000–£40,000 DOE Benefits • Hybrid working (3 days in our Clapham South office, 2 days WFH - Monday and Friday), • 25 days holiday plus bank holidays, • Summer Fridays (Half days on Fridays in the summer months), • Pension scheme, • Amazing team culture, • Team Lunches and Socials 📍 London - Clapham South (Hybrid) Right to work: We don't provide visas so please only apply if you have a right to work in the UK.

Logistics Operations Coordinator Full-time, permanent 1 day of working from home per week Watford COMPANY OVERVIEW Designer Parfums is a fast-growing, dynamic global fragrance company in the perfume & cosmetics industry, with a UK base in London and international ambition, with active business in around 70 markets. We are a small family-owned business, and we are proud to create, develop, and distribute brands from a fantastic portfolio of heritage classics to celebrity trend-led fragrances. We are brand owners and licensees for GHOST, JENNIFER LOPEZ, HAWAIIAN TROPIC, CERRUTI, PLAYBOY & JEAN LOUIS SCHERRER and proud to be distributors for ARIANA GRANDE, GUY LAROCHE, PALOMA PICASSO, AIGNER & GANT. Our employees make our business special. With strong family values, we believe that Designer Parfums is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, Agile and Approachable while meeting our business goals. JOB PURPOSE Provide day-to-day administration of the logistics department. Managing relationships with Freight Forwarders, all internal departments, and understanding their logistical needs as well as tracking all shipments within the supply chain from point of supply to delivery to the destination, ensuring any problems that may arise are resolved promptly. KEY DUTIES AND RESPONSIBILITIES Freight (inbound/Outbound) -Coordinate imports with our transport partners for Custom clearance, ensuring correct product information for shipments, and sharing documents. -Arrange local, EU & international shipments through our forwarders, working closely with suppliers and internal colleagues to provide updates and tracking of all shipments. -Maintain shipment tracker and pricing matrix -Raise POs for freight -Manage invoice approval process -Communication with business partners like 3PL, 4PL and Hauliers -Freight KPI tracking Ad-hoc and Structured Reporting -Sales Order Tracker (outbound) -Inbound Tracker (truck & non-truck) -Cost & lane matrix -Ad hoc reporting on 3PL, 4PL and hauliers’ performance REQUIREMENTS Qualification & Experience -Proven experience in freight forwarding (Import and/or Export) -Strong understanding of Air, Road, and/or Sea freight operations and regulations -Knowledge of commodity/HS codes to deal with customs & duty taxes -Excellent documentation, organisational, and communication skills -Has identified and resolved common transit problems -Aware of Haz-Mat Rules and regulations for CPG transportation -Has customer-facing experience -SAP Business 1 is desirable but not essential Attributes -Good Excel skills -Proactive approach to problem-solving and initiative-taking -Ability to prioritise workload effectively and work well under pressure -High attention to detail -Ability to learn quickly -Systems-driven with good analytical skills -Excellent time and self-management -Keen to learn and motivated

Senior Administrative Assistant Location: London (Hybrid working) Duration: 18 months (potential to extend) Pay rate: £33,800 per annum Hours: 35 hours per week • For GCT Meetings: logistics; track meeting attendance, and support minute preparation; serve as administrator of GCT Meeting Manager (e.g., set up the date/time of GCT meetings in GCT Meeting Manager and add team members, study details, program-level document details, maintain GCT meeting manager), • For HCP contracting for Advisory Boards and ongoing consultancy -HCP contract coordinator. Assistants are responsible for payment follow up of HCPs, • Onboarding new hires – office set up, welcome tour for new hires, schedule intro meetings with CTT and GCT members, laptop shipment, other activities to support onboarding, • Support various team building activities such as Coffee Club, Breakfast Get-Togethers, Celebrations, • Support travel arrangements for all assigned CDHs; GPCHs and CD(M)Ds tracking travel costs, • Manage calendar for CDHs & GPCHs, • Assist with IT & General issues, • Order IT Equipment and Supplies for assigned CDHs; GPCHs and CD(M)Ds, • Other ad-hoc activities (such as, scheduling Ad Board/SC/DMC meetings [working with KOLs, PIs and their assistants to identify and confirm a date/time for meetings], any catering needs), • POs must be created locally, • Congress, Global Meeting Registration, • Complete Travel & Expense Reports (CONCUR), • Assists in coordination of C-ISRC related tasks, • Liaising with study team with reminders, • Liaising with CDHs, • Helping to "triage" certain tasks for C-ISRC Lead, • Assisting in timely completion of tasks by Oncology colleagues,, • Maintains strong communications with C-ISRC Lead in relevant DU, • More administrative than stakeholder management, • Requiring experience in Pharmaceuticals or Biotechnology., • Minimum of 5 years' experience

Product Manager – POS & Payments (12‑month Contract) Watford (hybrid) Inside IR35 Our client is hiring a Product Manager to join their Global Front of Stores team, focusing on POS, payments, and sales audit. The Opportunity You’ll be part of the POS & Payments team, helping drive the mission to modernise global POS and payment systems. This includes working with Oracle Xstore, Oracle ReSA, and wider retail data and financial reconciliation components. You’ll handle product intake, collaborate with global stakeholders across the US, Canada, and EU, and help shape decisions around POS, payments, transaction audit, and integration of new processes. What You’ll Work On • Supporting global POS and payments modernisation initiatives, • Working with systems including Oracle Xstore and feeding financial data into Oracle ReSA, • Contributing to sales audit and financial reconciliation processes, • Handling product intake and prioritisation, and passing work to scrum teams, • Collaborating across a SAFE / large‑scale Agile environment, • Working with integrated components that process, validate, and audit retail transaction data (POS/OMS) What We’re Looking For Essential experience: • Strong Product Management background, • POS and Payments domain knowledge, • Exposure to large‑scale Agile (SAFE) environments, • Global stakeholder management across multiple regions, • Ability to work with complex retail and financial data workflows Highly desirable: • Oracle Xstore experience, • Oracle ReSA / RMS experience, • Retail financial reconciliation or sales audit domain experience, • Online payments experience (transferable)

Senior Technical Artworker Salary: Up to £55,000, DOE Location: Shoreditch, London Working pattern: Hybrid (3 days in studio) Software: Adobe Creative Suite (Illustrator, InDesign, Photoshop) Sector: Retail Design, Experiential, Brand Environments About the Studio This is a studio that has spent years building a genuinely impressive body of work: retail environments, experiential activations, and brand spaces for some of the most recognisable names in fashion, footwear, and lifestyle. The team is tight-knit and skilled, and the standard of output is something people here take real pride in. If you want to work somewhere that cares deeply about getting things right, this is that place. About the Role This is a pure artworking role. No creative direction, no design ambiguity: just the satisfaction of taking signed-off work and making it absolutely, unimpeachably production-ready. If you are someone who finds genuine pleasure in pixel-perfect precision and feels uncomfortable letting anything imperfect leave your desk, this will suit you very well indeed. As the a senior artworker in the studio, you will be the final technical checkpoint before files go to print or production. That means working across a high volume of concurrent projects, spanning large-format retail print, POS, digital display, and campaign rollout materials, and owning the process from file receipt to supplier sign-off. You will also be setting the technical benchmark for the studio, mentoring junior artworkers, and building out the systems and standards that keep everything running cleanly. Your Days Will Look Something Like This... • Take creative-director-approved designs and prepare all files to a production-ready standard across large-format print, POS, window graphics, environmental graphics, digital display, and campaign materials, • Version, resize, and adapt assets across multiple formats and sizes, maintaining complete fidelity to the approved master artwork at every stage, • Ensure all files meet the specific technical requirements of each supplier, print house, or production partner, including bleed, crop marks, colour profiles, resolution, and file format, • Retouch and colour-correct imagery to print standards, maintaining consistency across full campaign suites, • Act as the studio's final quality gate: review every file for errors, missing fonts, incorrect colour spaces, low-res imagery, and spec mismatches before anything leaves the building, • Serve as the primary technical liaison with the studio's print and production partners, troubleshooting issues and attending press passes where needed, • Maintain rigorous version control and file management across all active and archived projects, and build out a library of supplier templates and print specs, • Mentor junior artworkers, quality-check their output, and work with the Design Director to improve artworking workflows across the studio You Might Be Our Perfect Match If... • You have at least six years of professional experience in a technical artworking or production artworker role, ideally within a design agency, production house, or retail/experiential environment, • Your Adobe Creative Suite skills are genuinely expert-level, particularly in Illustrator, InDesign, and Photoshop, • You have comprehensive knowledge of print production processes, colour management (CMYK, Pantone, spot colour, profile conversions), and what it takes to get a file to press without drama, • Large-format and wide-format print preparation is second nature to you, including substrates, finishes, and the particular demands of retail and experiential contexts, • You are meticulous to the point of stubbornness about accuracy, and errors do not leave your desk, • You can manage a high volume of concurrent projects under tight, non-negotiable deadlines, and you have a clear system for doing so, • Experience with digital display formats, environmental graphics, or working alongside 3D design teams would be a genuine bonus, • A working knowledge of After Effects or motion-related file formats is useful but by no means essential Why This One • Hybrid working built in from day one: two days at home, three in a genuinely great studio in Shoreditch, • The chance to set the technical standard for a studio that has serious ambitions, and to build the processes that will support that growth

An exceptional opportunity is available for a Venue Sourcing Assistant to join our trailblazing team at one of the globals premier organisations in event management and communications. We are at the forefront of revolutionising the communications, engagement, and events sectors. With an impressive legacy spanning over 50 years, we're not just adapting to change; we're driving it, setting the gold standard for the industry. Our mission is to transform the landscape of communications and events, empowering our clients to do things others cannot. Our team is not just a workforce; it's a community of client-centric professionals dedicated to getting things done. We value the art of communication as much as the science of engagement, and we bring this ethos to every project we undertake. Here, you won't just be another cog in the wheel—you'll be a key player in a collaborative environment where your insights are valued, your contributions are recognised, and your professional development is a priority. About the Role We’re looking for a Venue Sourcing Assistant to join our growing team at Live Group. This is an exciting entry‑level opportunity for someone keen to build a career in events, venue sourcing or project delivery. You’ll support the venue sourcing process across a range of events - helping research venues, manage data, coordinate communications, and keep everything running smoothly behind the scenes. Working closely with our Venue Sourcing Specialists and Project Managers, you’ll gain hands-on experience across high‑profile events and global clients. If you’re organised, detail‑driven, curious, and enjoy working with people, this role is a great stepping stone into the events industry. What You’ll Be Doing • Venue Research & Sourcing Support, • Use venue sourcing platforms such as Venue Directory and Cvent Supplier Network to manage and issue enquiries, • Research and source venues in the UK and internationally based on event briefs and client requirements, • Request availability, pricing, and provisional holds from venues, • Assist in producing detailed venue shortlists, comparisons, and recommendations, • Maintain accurate information on venue capacities, rates, amenities, access, and restrictions, • Venue Systems, Trackers & Data Management, • Maintain and update venue sourcing trackers, databases, and internal systems, • Log all venue enquiries, options, confirmations, and declines clearly and accurately, • Ensure venue sourcing activity is documented in line with Live Group processes, • Support data accuracy across sourcing systems to enable reporting and cost tracking, • Contracts, Finance & Process Administration, • Support the management of venue contracts, ensuring documentation is complete, compliant, and stored correctly, • Assist with processing Purchase Orders (POs) for venues and suppliers, • Track contracts, invoices, payments, and commissions, escalating any discrepancies, • Support invoice checking against contracts and agreed rates, • Ensure venue-related financial processes are followed correctly and deadlines are met, • Working with the Delivery Team, • Work closely with Venue Sourcing Specialists and Project Managers across multiple live projects, • Coordinate communications between venues, suppliers, and internal delivery teams, • Assist with site visit scheduling, venue familiarisation activity, and FAM trips, • Record venue costs, commissions, savings, and added value to support profitability tracking, • Client & Stakeholder Support, • Interpret and clarify client venue briefs via email, ensuring all requirements are accurately captured before sourcing begins, • Communicate professionally with venues and internal stakeholders via email and phone, • Support the preparation of client-facing venue proposals and supporting documentation, • Ensure all venue information shared with clients is accurate, clear, and aligned to the brief, • Post-Event & Continuous Improvement, • Update systems with learnings, performance notes, and supplier insights, • Contribute to improving venue sourcing processes, tools, and templates About You • Some experience or exposure to events, hospitality, travel, or administration (internships welcome), • Strong organisational skills and high attention to detail, • Confident written and verbal communication, • Good working knowledge of Microsoft Office (especially Excel and Outlook), • Experience with systems, tech savvy and the ability to pick up new platforms Think you’d be a good fit for our team? Get in touch. We'd be happy to have you and we really mean that. Not just because we love having experts like you on our side, but also because there is work to do, boundaries to be pushed – and we need the right people for the job to do it! Excited? We are, Let’s get started.