Insurance Claims & Client Services Specialist
12 days ago
Leicester
Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You’ll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You’ll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You’ll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: • Co-ordinate and own post placement transactional activities, • Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant., • Solve problems before they become issues, • Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving., • Take control of cash flow, • Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships., • Collaborate across the business How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We’re open-minded about your background – you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You’re likely to be successful in this role if you can demonstrate: • Strong analytical and problem-solving skills, • You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way., • Confident use of Microsoft Office, • Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails)., • Proactive and organised working style, • Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team., • Clear, professional communication How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #li-jk1 #LI-HYBRID