Trabajos professional services en DagenhamCrear alertas

Location: Various locations across essex About Us: C.R.E.E.D is a high-performance face-to-face sales and marketing company, driven by impact, growth, and integrity. We specialise in door-to-door campaigns that raise awareness and support for some of the UK’s most beloved charities. Our culture is built on personal development, positive energy, and pushing past limits — every single day. The Role: We’re looking for confident, outgoing, and driven individuals to join our fundraising team. As a Door-to-Door Fundraising Rep, you’ll be the face of the campaign – inspiring members of the public to support life-saving causes through regular monthly donations. Responsibilities: Engage members of the public on the doorstep with confidence and purpose Represent campaigns with professionalism, empathy, and enthusiasm Clearly communicate the mission and impact of the charity Achieve daily/weekly signup targets Be coachable and open to feedback to constantly improve performance Maintain a positive mindset and team-focused attitude What We Offer: Uncapped commission + performance bonuses Full training – no experience required Daily mindset coaching and sales skill development Fast-track progression for top performers Energetic, supportive team environment Opportunities to travel and represent national campaigns What We're Looking For: Confident communicator with great people skills Resilient and motivated to hit goals Positive energy and a student mentality Passionate about making a difference Previous sales or customer service experience is a bonus, but not required Hours: Monday–Saturday (flexible schedules available) Full-time and part-time roles Ready to make money while making a difference? Apply today and take the first step toward a career that builds character and creates impact

Applicant would be critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. • Answer and direct incoming telephone calls in a professional manner. • Respond to client queries and requests promptly and effectively. • Maintain regular communication with security personnel deployed on-site. • Manage schedules, meetings, and calendars for senior staff and management. • Maintain and organize company records, personnel files, and operational documents. • Support onboarding and scheduling of security officers and patrol staff. • Act as a liaison between clients and operational teams to ensure service standards are met. • Support the preparation of client service reports, invoices, and timesheets. • Monitor daily attendance and duty rosters of field staff. • Oversee general office upkeep including supplies, filing systems, and document control. • Assist with compliance documentation, training records, and internal audits. • Coordinate with HR and accounts departments for payroll and personnel updates.

B’Bliss Hair Studio is seeking skilled and reliable hair stylists and braiders to join our new salon in Romford. This role is ideal for professionals with experience in protective styling, including braids, sew-ins, wig installs, and more. We are also hiring for nail technicians and makeup artists. You will be working in a high-traffic location with opportunities for walk-ins, flexible work hours, and earning commission on services and product sales. This is a commission-based or chair rental role (for senior stylists) with a strong growth opportunity as the salon expands.

We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.

Salary: £70000.00 per annum dependent on experience & qualifications Position: Full Time (37.5 hours per week) Positions available: 1 Registered Manager – Children’s Home Alexandra Children’s Home is a newly established home for children 12-17 years old, and due to up-and-coming expansion, we are currently looking for Registered Managers for our Therapeutic Children’s Homes who are keen for a new and exciting role. Competitive Salary of £70,000 per annum. We offer 36 days paid annual leave per year and a loyalty scheme which rewards you with extra annual leave following 2 years of service. The role of a Registered Manager is the person with overall responsibility for day-to-day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development. Person Specification Essential · Due to Ofsted Regulations, all employees in our Residential Service must be over 20 years of age. · Experience of working in a Senior or Strategic Role within a children’s residential care setting · Level 3 Diploma in Children’s Residential Service or equivalent · GCSE in Maths and English at C Grade of above · Physically fit · Resilient, enthusiastic and motivated person · Proven ability to lead staff teams and line management experience, including supervisions · Excellent communication skills, both verbal and written · Calm, approachable manner, adaptable and non-judgemental · Able to work under own initiative and as part of a team · Excellent organisational skills · Knowledge of Child Protection & Safeguarding · GCSE in Maths and English at C Grade or above · Ability to drive and holds a current driving licence Desirable · NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent · Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting · Social Work Qualification of Equivalent · Any relevant or transferrable skills, such as First Aid trained · Knowledge of the Children Act & Children’s Homes Regulations · Understanding and knowledge of Therapeutic Approach to Childcare Duties & Responsibilities · In accordance with Alexandra health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to. · Responsible for keeping an up-to-date register of all young people being admitted transitioned to another provision and discharged from the service. · Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. · Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Alexandra Children’s Home documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate. · Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person · Manage, supervise and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals. · Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation. · Demonstrate a working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection. Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Alexandra Children’s Home. · To ensure that you and your staff team implement and adhere to Alexandra Children’s Home Safeguarding Policy and Local Authority Safeguarding procedures. · Work cohesively and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs, support children in order for them to reach their full potential as outlined in their care plans, and in accordance with Alexandra Children’s Home Policies & Procedures, Local Authority Instructions and relevant legislation. · Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours. · Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs according to the Statement of Purpose and Function of the Home and Alexandra Children’s Home policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner. · Organising the availability and deployment of staff within the home and wider Alexandra Children’s Home Community, ensuring rota’s are covered to meet regulations mandate. · Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly. Appropriate records are kept and that fire drill procedures are adhered to in accordance with Alexandra Children’s Home policies and procedures. · Manage Performance and Development by using regular staff supervisions and annual appraisal process in order to promote a culture of self-awareness and understanding. Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct · Participate effectively in the on-call duty system. · Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed. · Complete appropriate training including the level 5 diploma in Leadership and Management within the required timeframes, ensuring that an up-to-date training record is maintained. · Additional responsibilities will include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care. · Undertaking other duties as may be deemed appropriate from time to time. We are looking for candidates who have proven managerial skills in a Residential Care Setting and are passionate about improving the lives and outcomes for children and young people. We are an activity-based company and promote the well-being of our young people through a wide and varied programme of activities, sports and hobbies. Alexandra Children’s Home is committed to safeguarding & promoting the welfare of children & young people. The post is subject to an enhanced DBS disclosure, an employment background check, satisfactory references & verification of right to work in the UK. CVs will not be considered without an application form.

We are seeking a motivated and detail-oriented individual to join our team. The successful candidate will be responsible for a variety of sales and marketing support functions aimed at driving business growth and ensuring high levels of customer satisfaction. Key Responsibilities: Plan and Execute Marketing Campaigns: Assist in the development and implementation of marketing strategies and campaigns across various channels (email, social media, print, etc.) to promote products and services. Coordinate with internal teams and external vendors to ensure timely execution. Respond to Customer Inquiries: Handle incoming queries from customers via phone, email, or chat in a professional and timely manner. Provide accurate information about products, services, and promotions, and escalate complex issues to the appropriate departments when necessary. Maintain Sales Database: Accurately input and update customer and sales information in the company’s CRM system. Ensure data integrity and assist with generating regular sales reports and performance metrics. Record and Submit Sales Activities: Document all sales-related activities including calls, meetings, follow-ups, and outcomes. Submit weekly and monthly activity reports to management to provide insight into performance and pipeline status. Qualifications: Strong communication and interpersonal skills Basic understanding of sales and marketing principles Proficient in Microsoft Office Suite and CRM tools Highly organized and able to multitask in a fast-paced environment Prior experience in a similar role is a plus

Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

Company: B2B Educators UK B2B Educators UK is seeking a committed and knowledgeable Health and Social Care Teacher to join a progressive Training College in Romford London. This is a fantastic opportunity to educate and inspire students in a vital subject area, preparing them for further study and careers in the health, social care, and Healthcare sectors. Key Responsibilities: • Maintain accurate records of lessons, assessments, and student progress • Plan and deliver engaging and informative Health and Social Care lessons Level 3. • Support students in developing knowledge of health services, human development, and care values. • Prepare students for internal assessments and external exams, ensuring strong outcomes. • Contribute to departmental development and support career-focused enrichment activities. • planning, delivering, and assessing lessons that cover the curriculum. • promote student progress, and contribute to their overall development. • Plan and deliver lessons aligned with the curriculum, • ensuring all students have the opportunity to learn and make progress. • assess student progress, provide constructive feedback, and maintain accurate records. • Address the individual needs of students, including those with SEND or other learning challenges, and adapt teaching methods accordingly. Requirements: • Relevant teaching qualification. • Degree or professional qualification in Health and Social Care or a related field. • Strong communication, planning, and classroom management skills. • Understanding of Awarding Body Standards: Salary : £24 - £26 an hour - Permanent, Part-time, Full-time, Fixed term contract, Flexible Working hours (Minimum 16 Hours per week) If you're a passionate Health and Social Care Teacher who's ready to make a lasting impact, we'd love to hear from you!

Liftout are currently looking for Escalator Installation & decommissioning engineers to be able to install & decommission escalators across London & nationwide.As a Qualified Escalator Engineer you will required to: Install & decommission escalators, service and repair, as part of a highly skilled/qualified team. Be able to install & build escalators to manufacturers standard, from arrival of the escalator to fully commissioned and in service. Be able to service and repair escalators. Work alongside a qualified escalator tester, thus gaining even further experience within escalator installations. Work to all our current Health & Safety guidelines & adhere to our company policies. Be able to communicate in a professional manner with clients & colleagues. Required Experience: Previous experience within the escalator industry (installation, service, repair & modernisation). Minimum EOR204 NVQ Level 3 qualification (or equivalent) Hard working, Reliable, Loyal & Flexible. Be willing to work away & night work (occasional). Salary & Benefits:* Basic salary and travelling time. Monthly bonus. Christmas bonus. Weekend bonus available when a full weekend or 2 weekend days within the month have been worked. Overtime, night rate and away allowances to increase your earnings. 20 days holiday + Bank holidays. (5 years service, extra 5 days holiday). Additional courses ranging from Slinger / Signaller to Lift Supervisor to gaining an NVQ within the use of a Forklift.

About Us Promised Consultant is a UK-based accounting and bookkeeping company providing professional financial services to small businesses and individuals. We help our clients manage their accounts, taxes, and business finances with honesty and reliability. Job Description We are looking for a friendly and motivated Business Development Executive to help us grow our client base. You will be responsible for finding new customers, promoting our services, and building strong relationships with clients. Main Duties Contact potential customers through phone, email, or in person Explain our services in a simple and clear way Arrange meetings and follow up with leads Keep records of calls, emails, and meetings Work with the team to meet monthly targets What We’re Looking For Good communication and people skills Confidence in speaking to new people Basic knowledge of business or sales (training will be provided) Able to work independently and stay organised Experience in accounting or sales is a plus, but not required What We Offer Competitive salary plus performance bonuses Training and support to help you grow Friendly team and a positive work environment Opportunities to build a career in business and finance

Job Title: Residential Cleaner Hourly Rate: £12.00 per hour Contract Type: Zero-Hour Contract Location: Ilford and surrounding areas **About Us:**Serene Cleaning Services LLP provides eco-friendly residential cleaning in Ilford. We’re growing and looking for reliable, professional cleaners to join our team. Key Responsibilities: - Perform cleaning tasks (dusting, mopping, sanitizing, appliance cleaning). - Use eco-friendly products provided. - Collect and transport supplies. Requirements: - Residential cleaning experience. - Fluent English - Valid UK driving licence, and access to a vehicle (mileage reimbursed at 45p per mile). - Reliable, professional, and friendly. **Benefits:**Flexible hours, mileage reimbursement, and a supportive work environment.

Job Overview We are seeking two talented and passionate Hair Stylists to join our dynamic salon team. As a Hair Stylist, you will play a key role in delivering high-quality hair services, helping clients feel confident, cared for, and satisfied with their experience. This is an employed, part-time role (2 set days per week), with additional hours required for holiday and sickness cover during busy times. The ideal candidates will be experienced, professional, and friendly, with a natural ability to connect with clients and confidently recommend treatments or products that suit their needs. ⸻ Responsibilities • Provide a full range of hair services, including cutting, colouring, and styling • Carry out thorough client consultations to understand preferences and recommend suitable styles or treatments • Upsell products and additional services to enhance the client experience and contribute to salon revenue • Maintain a clean, tidy, and hygienic workstation, ensuring all tools are sanitised and in good working condition • Support front desk tasks such as managing appointments and updating client records when needed • Stay up to date with the latest trends and techniques in hair styling • Contribute positively to a professional and supportive salon atmosphere ⸻ Experience & Skills • NVQ Level 2 or 3 in Hairdressing (or equivalent qualification) • Previous experience in a salon environment is preferred • Strong customer service skills and the ability to communicate effectively with clients • Confidence in upselling retail products or treatments is an advantage • Familiarity with salon procedures and team collaboration • A professional, reliable, and motivated approach to your work ⸻ What We Offer • Employed position with holiday pay and consistent hours • A friendly and professional working environment • Opportunities to learn new skills and develop your craft • Support and encouragement for continuous growth and confidence on the salon floor

Responsibilities Greet customers warmly and assist them with their car wash selections. Operate car wash equipment safely and efficiently. Perform thorough exterior washes, including hand washing, waxing, and polishing as required. Clean windows, mirrors, and wheels to ensure a spotless finish. Maintain cleanliness of the car wash area, including the waiting area and equipment. Provide excellent customer service by addressing customer inquiries and concerns promptly. Assist in managing inventory of cleaning supplies and report any shortages. Drive vehicles safely within the premises as needed. Qualifications Previous experience in customer service is highly desirable. A valid driving licence is required to operate vehicles on-site. Strong attention to detail with a commitment to quality work. Ability to work in a fast-paced environment while maintaining professionalism. Excellent communication skills and a friendly demeanour. Willingness to work flexible hours, including weekends if necessary. Join us in creating a clean and welcoming environment for our customers while enjoying the satisfaction of seeing their vehicles shine! Job Types: Full-time, Permanent, Fixed term contract, Temp to perm

🌿 Bartender Needed for Private Garden Party 🌿 Looking for a professional, personable bartender to serve at a relaxed and stylish private garden party. 📍 Location: Ilford, Essex 🗓 Date: 02/08/2025 🕓 Time: 4 PM – 11 PM 👥 Approx. 50-60 guests Requirements: Experienced with cocktails, wine, and general drink service Friendly, confident, and reliable Must be 18+ All equipment and ingredients provided – just bring your skills and great vibe!

Now Hiring: Senior Sous Chef (2 Positions Available) Location: ODA UPMINSTER Type: Full-Time Salary: £40,000 – £50,000 (DOE) | Paid Fortnightly Hours: 50 hours per week Are you a seasoned culinary professional ready to step into a senior leadership role? We are currently seeking two experienced Senior Sous Chefs to join our dynamic kitchen team at ODA upminster, a modern and ambitious restaurant known for high standards, seasonal menus, and a passion for quality. **What We're Looking For:** - Minimum 8 years’ experience in a professional kitchen - Proven track record in high-end or high-volume dining - Strong leadership, organisation, and training skills - In-depth understanding of kitchen operations, food safety, and cost control - Passion for food innovation and maintaining consistency in service **What We Offer:** - Competitive salary (£40,000 – £50,000 depending on experience) - Paid fortnightly - Full-time permanent contract - Supportive and forward-thinking kitchen culture - Opportunity to influence menu development and team growth **Responsibilities:** - Support the Head Chef in daily kitchen operations - Lead and train junior chefs - Maintain high standards of hygiene and quality control - Help manage stock levels, orders, and kitchen efficiency - Assist in menu planning and new dish creating

Job Overview We are Looking for Hardworking individual to join our team at Dagenham London Branch. The candidate must have good communication skills and Customer Service, Must have Good knowledge of Using of Social Media , Video Editing and photography skills. Full training will be provided so send us your CV if you want to join our team. Responsibilities Greet and welcome customers in a professional and friendly manner Answer and direct phone calls promptly Making Videos and Uploading on Social Media platforms. Maintain a tidy and organised reception area Computer Skills and knowledge Reguired Skills Advertising on Social Media Platforms -Video & photography skills. Strong Communication skills Computer literate with knowledge Excellent phone etiquette and communication skills Organisational abilities to manage multiple tasks efficiently Familiarity with general office procedures Job Types: Full-time, Part-time, Permanent Pay: £22,000.00-£38,000.00 per year Expected hours: 20 – 48 per week Additional pay: Commission pay Performance bonus Benefits: Company pension Employee discount Free parking On-site parking Schedule: Day shift Monday to Friday Overtime Weekend availability Work Location: In person

Amore Beam Park is opening soon and we’re looking for talented Nail Technicians to join our brand-new, luxury beauty salon in Beam Park, East London. 💅 Requirements: – Minimum 2 years’ experience in nail services – Skilled in gel manicures, builder gel, extensions, or nail art – Professional, friendly, and passionate about beauty 📍 We offer a stunning work environment, supportive team culture, and competitive pay. ✨ Be part of something beautiful from the very beginning! If you’re ready to grow with a premium brand, DM us your CV

We are a local, small Plumbing and Heating company, based in Rainham Essex, office based, and we are about to grow and a full time vacancy for JOB CONTROLLER / OFFICE ADMINISTRATOR has arisen as a result, to plan jobs for engineers, and deal with office administration. Must be pleasant on the phone and work as a team, good with paperwork. You have to be organised and trustworthy to work on own initiative and sometimes very very occasionally lone working-office or home. Sometimes possible working from home may be required, and working hours are from 8 to 5 with one hr lunch Flexibility on working hours may be required on emergency or unforseen. Nice working environment with parking and tesco nearby with shops. We are family run and looking for someone to be part of our growing family. Please I ask politely only apply if you are serious and hard working, trustworthy and looking to progress. Worthwhile opportunity given in return

Job Overview We are looking for an experienced and results-driven Full Stack Software Development Manager to lead and inspire our team of developers in delivering scalable, secure, and high-performing web applications. The ideal candidate will have 3–5 years of full stack development experience, coupled with strong leadership skills and a solid understanding of modern software development methodologies. You will be responsible for the end-to-end delivery of technical solutions, mentoring developers, managing project timelines, and aligning development strategies with business goals. Key Responsibilities ● Lead and manage a team of full stack developers to deliver high-quality software solutions. ● Oversee the development, testing, and deployment of scalable web applications and services. ● Collaborate with cross-functional teams, including product, QA, and design to define software requirements and architecture. ● Maintain a hands-on approach to coding and code reviews, ensuring best practices in development are followed. ● Provide technical leadership and guidance to the team on architecture, design patterns, and development practices. ● Implement and enforce Agile/Scrum methodologies and manage sprint planning and retrospectives. ● Monitor team performance, provide feedback, and support professional growth and career development. ● Drive innovation and continuous improvement in development processes and technologies. ● Ensure code quality, performance, security, and scalability in all technical deliverables. ** Required Skills and Experience** ● Bachelor’s degree in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience). ● 3–5 years of experience in full stack development using modern technologies such as: ○ Front-End: JavaScript, TypeScript, React, Angular, or Vue.js ○ Back-End: Node.js, .NET, Java, Python, or similar ○ Databases: PostgreSQL, MySQL, MongoDB, etc. ● Demonstrated experience in leading software development teams or managing projects. ● Strong understanding of cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. ● Experience with Git, agile project management tools (e.g., Jira), and containerisation (e.g., Docker, Kubernetes). ● Excellent communication and interpersonal skills with a strong ability to manage stakeholders ● Proven ability to balance technical leadership with hands-on development.

High quality decorators who provide services in London and surrounding areas, with care to leave the customer satisfied. Contact us now for a free quote. Laminate flooring and engineered wood, general painting, Interior and exterior, residential and commercial,, nice and clean work 100% guaranteed! Honest, Reliable and Conscientious Professional Finishing, more than 20 years of experience, high quality professionalism.

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)

Senior Maritime Engineer Introducing an exciting opportunity to join the Infrastructure Engineering team as a Senior Maritime Engineer. Job Summary are seeking an ambitious and highly motivated Senior Engineer to join our Maritime team with the opportunity to support the wider Infrastructure Engineering team, including Rail and Asset Management. We are looking for a dynamic engineer who is technically strong, capable of taking a lead role in client management, and motivated to help assist and develop engineers and graduates. In this role, you’ll find yourself working as part of a young, growing and enthusiastic team. This role will provide you with the opportunity to work on an interesting and varied portfolio of projects such as structural inspections and designs on bulk material terminals, liquid handling terminals, RoRo, data centres, flood defence walls, passenger access and much more. You will also be given opportunities to supervise construction sites, contract administration and licensing and consenting. The opportunities are varied and offer genuine prospects for career progression and Chartership (if not already obtained). At, you will be continuously exposed to best in class thinking and innovative minds from a wide range of professionals. The Infrastructure Engineering team has recently been shortlisted for the New Civil Engineer and Railway Industry Association RISE awards and hold Investors in People Gold accreditation. Essential Qualifications and Experience Minimum of 6 years experience in a Civil/Structural Engineering role, ideally within the Maritime sector and on Infrastructure projects. Professional qualification, Chartered/Incorporated with ICE/IStructE, or near to. Strong design experience in a range of projects and structures. Proven experience of assisting or delivering projects to time and budget. Experience of assisting projects and teams with the associated financial management. Experience undertaking and checking designs and calculations. Effective communication skills in a client facing role. Experience of Eurocodes and British Standards. Experience of multi-disciplinary design coordination and integration. Working knowledge of a structural analysis software such as Tekla Tedds, Tekla Structural Designer (2D/3D frame), S-frame 3D, Robot, SuperStress, MIDAS, LUSAS etc. Proficient use of MS office-based software is essential. Working knowledge of relevant CDM regulations. Role Requirements Able to work independently under minimal direction. Excellent time keeping and time management. Willingness to take ownership of allocated tasks. Act as a Line Manager. Support and manage project team members, including providing technical support. Mentor and develop the understanding and technical knowledge of junior colleagues. Undertake roles related to Project Management. Preparation of fee proposals. Support in all aspects of tenders, including producing and delivering presentations. Determine a project’s scope of works, budget and programme. Responsible for the financial, technical and project management of various projects. Prepare or check technical reports, specifications, drawings, calculations, risk assessments and method statements. Comply with varying design standards ensuring all deliverables are compliant. Undertake design reviews to ensure coordination between design disciplines. Undertake and lead inspections, examinations and scoping visits with the client. Have a good understanding of relevant Health & Safety Legislation, Codes of Practice & standards and current design methods. Liaise and attend meetings with clients. Ability to communicate with people at all levels in both technical and non-technical environments. Benefits & Initiatives offer excellent benefits and initiatives, including: Incentive Scheme. Pension Scheme Car Benefit Scheme. Work From Home. Health Insurance – cash plan. Flexible working scheme. Long service award. Cycle-to-work scheme. Life assurance/personal accident cover. Annual leave inc. sell, buy & carry-over. Annual season ticket loan. Generous maternity & paternity pay. Employee introduction awards. Professional qualification support. Become a diversity/inclusion/zero emissions/innovation/technology champion.