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Bank Project Worker Nelson House, 18 Nelson Crescent, Ramsgate, Kent, CT11 9JF £14.01 per hour Hours as and when required Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: • Regularly assessing the needs of clients by writing and updating support plans, and signposting access to education, training, and employment, • Assisting clients with managing finances and welfare benefits, • Encouraging social inclusion and helping clients to build their confidence, resilience, and self-esteem, • Working with statutory and non-statutory agencies on behalf of the clients and actively encouraging choice and involvement, or acting as an advocate when required, • Promoting safe working practices by undertaking risk assessments within legislative frameworks Skills and experiences: • You will have previous experience in a role supporting victims of domestic abuse or a background gained in a supported living environment in a project worker capacity, • Sound knowledge of housing management including voids and arrears management, • Good understanding of occupancy agreements, • The ability to react effectively under pressure, • The ability to work on your own initiative and ability to source innovative solutions to problems, • You will be empathetic and non-judgmental with good interpersonal and customer care skills, • NVQ 3 in Health and Social Care, or willing to work towards, is essential Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: Your Mind and Body • Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period), • Confidential 24/7 employee advice service (Includes medical and legal advice), • Wellbeing resources through our employee platforms including Aviva Digicare, • A greener commute with our Cycle to Work scheme Your Financial Wellbeing • Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice, • Exclusive discounts through our e-hub platform, • Securing your future with our contributory pension plan, • Life assurance, • Parental leave schemes (Adoption, Maternity, Paternity and Shared) If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Healthcare, Customer Service