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Supervisor Location: Fulham Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
We are looking for a high energy experienced supervisor. Heard is growing fast and we are looking for great people who love to work in a fast environment. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment As a Supervisor You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift. Key Responsibilities Provide attentive, high-quality service to all guests Support your team during busy periods with clear communication and teamwork Always maintain cleanliness and organisation on the floor Ensure orders are taken accurately and delivered promptly Be knowledgeable about the menu and able to answer guest questions confidently Communicate guest feedback and any issues to management as needed Requirements Previous experience in a customer-facing role in hospitality A positive attitude and willingness to learn Strong communication and interpersonal skills Ability to stay calm and efficient under pressure Reliable, punctual, and a team player Basic understanding of food safety practices Why Join Us? Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.
Floor Supervisor All Day Dining – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nation’s culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Floor Supervisorto work alongside Simmonds and the team. The Floor Manager will be a hardworking individual, experienced with high volume and casual dining. We are looking for a positive and energetic persona with a proactive and to-do attitude. Leading from the front a team of 20 people, alongside the GM and AGM. The ideal candidate will be experienced with fast-paced operations, will have a hands-on attitude, and will need to be experienced in dealing with a large team. Personality and confidence are paramount for the role together with a natural passion for Italian food. The Floor Supervisor will be: Very hands-on and proactively looking after service, training, and coaching the team on the floor. A motivator and a natural leader. Experienced with training team members. Experienced in opening and closing duties, reporting, and cashing up. Able to maintain a calm demeanour and will have the ability to deal with stressful circumstances. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.
Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. All bread and pastries will be baked on site at our shop. We are currently looking for an Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - 20% discount at Birley Bakery - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: - To assist the Shop Manager to maximise sales and service levels within the shop. - To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site. - To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: - Previous experience working in a retail or hospitality environment is required - Experience of supervising a team is required - A friendly, approachable attitude is essential! The working hours: - The shop is open 7 days per week from Monday- Sunday- 6am-8pm - 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below
About the job Job Description Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team. Qualifications Excellent communication skills. Computer literate. Strong organizational skills to give the team direction. Familiarity with working with employees from a variety of cultural and language backgrounds Passion for high-end cuisine, love for food and motivation to deliver exceptional service. Well presented, professional individual with a can-do, positive attitude that indulges in team success. Flexible in the way you think and adapting quickly and efficiently to stressful situations. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £12.50 per hour Night Shift - 22:00 - 06:30am Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
GENERAL MANAGER - 45 hours contract. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
Assistant Manager - £30k+ pa (depending on experience), no weekend or evening working At Abokado we prepare delicious and nutritious meals including fresh salads, rice bowls, sushi, breakfast and organic coffee for our wonderful customers in locations in central London. What we offer: £30k+ pa (depending on experience) Mon-Fri only (no weekend or evening working) FT opportunity Guaranteed hours - 45hrs (no minimum hours contracts) Monthly salary payment Excellent training and environment Free delicious meals while on shift 50% off Abokado at all locations 28 days holiday (including bank holidays) Pension Great career prospects, opportunity to progress to GM (up to £40k pa salary) What we’re looking for: An experienced Assistant Manager who leads by example and never compromises on quality. You will work with the General Manager to drive the right behaviours which will lead to results. You’ll be hungry to prove yourself and assist the General Manager to drive sales. You’ll motivate your team to deliver quality and service for each and every customer, championing food safety and assisting in controlling cost. You’ll inspire your team to do the right thing every time because they will see you working with them shoulder to shoulder (this is a hands-on role!). You’ll also be on top of the day-to-day, too. It’s about maintaining a consistent and quality experience to customers. Delivering the highest standards, achieving ambitious targets and guiding your team so they can deliver each and every time. We're looking for someone with: Assistant Manager experience of 1 years + in a branded QSR environment Excellent customer service skills Proven track record of developing teams Excellent communication skills The ambition to grow The desire to make every customer leave happier than they arrive Energy and get it done attitude Positive attitude and high energy Reliability and punctuality Hard work and great team player Willingness to learn High standards and accuracy Happy with early starts - 6am is typical To apply: Please send your CV and a few words introducing yourself and why you want to join the Abokado family. We will then carry out a phone interview and if successful invite you to a trial the following day. If your trial is successful you’ll be offered a role and you can join immediately!
We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: - To be passionate about great food, quality service and hospitality. - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of a busy service in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritise tasks effectively - Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nest is a brand new bar and kitchen serving some of London’s best cocktails right next to Spitalfields Market and Liverpool Street Station. Open till late offering a vibrant atmosphere, full dining menu with craft beers and delicious cocktails served by an experienced team of mixologists. Pulsating with energy, NEST is the ideal spot to meet with colleagues, clients and friends alike. With an electric atmosphere, expansive space and top-quality cocktails, it is the go-to drinking destination for any and every occasion. The Role: As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: - "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own - Be cool, calm and collected, manage pressure with ease, nothing can phase you - You’re not precious. We leave our egos at the door and help get stuff done - Must have minimum 2 years’ experience as a manager depending on the property being looked at - Solid communication and organisational skills, be approachable - Superb customer & floor service skills - Strong all-round business knowledge from financials to customer satisfaction - An entrepreneurial flare - Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun - Personal License holder beneficial What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme
Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.
Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a General Manager, you’ll be accountable for the business performance of your shop. Core Responsibilities: - Build a profit plan that keeps People, Hospitality, and Quality front and centre. - Manage controllable costs like labour and waste to hit targets. - Use KPIs to drive shop performance through regular review and team development. - Work closely with your Area Manager to continuously improve performance. - Oversee stock control and inventory management to ensure availability and minimise waste. This is You: - A confident communicator who leads with honesty and energy. - Detail-focused, spotting the small stuff that makes a big impact. - Comfortable working across all roles, from mise en place to leadership. - A true team builder who brings people together and earns their trust. - Passionate about food, service, and creating a great place to work. - Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure. - Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!
We’re looking to recruit a brilliant Floor Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as a Floor Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service. • Manage all daily operations, including staff scheduling, inventory, and quality control. • Ensure adherence to health and safety regulations. • Guided recruitment, training and development of all team members to reach their full potential. • Monitor financial performance, including sales, costs, and budgets. • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites. • Strong leadership skills with the ability to inspire, motivate and manage your team. • Excellent organisational and communication skills. • A lead from the front mentality with a desire to roll your sleeves up and get involved. • Strong understanding of financials, particularly GP and labour controls • Solid problem-solving skills and being able to keep calm under pressure • Ability to multi-task effectively in a fast paced environment What We Offer: • Competitive salary and benefits. • Quarterly bonus of up to 30% based on achievable KPIs • A supportive and fun work environment. • Opportunities for professional growth and development.
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
Days: open seven days Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: - Hands-on Management style - Great Customer Service Skills - Eye for detail and high standards - Strong work ethic and able to work as part of a multi-function team. - Good command of English Full training is given Excellent opportunities for development & advancement.
Milan Tyre UK LTD is a well-established retail and wholesale tyre company based in London. We specialize in high-quality car tyres, alloy wheels, and automotive parts. As we expand our operations, we are seeking an experienced Business Support Manager to join our team. This is a fantastic opportunity for a dynamic and driven individual with a solid background in the tyre industry and international trade. Key Responsibilities: - Oversee day-to-day business operations and support the Director in strategic planning and execution. - Manage procurement and stock control to maintain optimal inventory levels of car tyres, alloy wheels, and automotive parts. - Coordinate international import and export activities, including documentation and compliance. - Build and maintain strong relationships with suppliers and logistics partners, both locally and internationally. - Provide high-quality customer service support and resolve client queries efficiently. - Monitor and improve internal processes for efficiency and cost-effectiveness. - Support the finance team with budget tracking, invoicing, and supplier payments. - Maintain accurate records and reports related to stock, orders, and supplier contracts. - Ensure compliance with company policies, industry regulations, and health and safety standards. - Travel to domestic and international suppliers, trade shows, and business meetings as required. Skills & Experience Required: - 3–5 years' experience in a management or senior supervisory role in the tyre industry. - Proven experience in international import and export of tyres and alloy wheels. - Excellent customer service and communication skills. - Strong attention to detail and a commitment to high standards of quality. - Capable of working independently and collaboratively within a team. - Proficient in English and advanced in Arabic. - Full, valid, and clean UK Driver’s License. - Willingness and ability to travel extensively, including overseas. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Be part of a company that is passionate about quality, customer satisfaction, and international growth. We look forward to hearing from you! How to Apply: Interested candidates are invited to submit their CV and a cover letter explaining their suitability for the role.
Oversee the daily operations of the restaurant floor, ensuring efficient service and customer satisfaction. Monitor and manage bookings, ensuring tables are efficiently allocated to maximise turnover. Lead and manage the front-of-house team, assigning tasks and ensuring seamless collaboration. Conduct team briefings with floor staff, ensuring all team members understand their roles, responsibilities, and any specific tasks or updates for the day. Regularly check the quality of food delivered to customers, ensuring it meets our restaurant's standards. Monitor stock levels and coordinate with the kitchen and suppliers to ensure timely availability of ingredients and beverages. Ensure high standards of hygiene, cleanliness, and organisation throughout the restaurant. Conduct regular inspections to ensure compliance with health and safety regulations.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
We are looking for experienced, enthusiastic Assistant Manager for our Café based in the heart of West London. As a Assistant Manager at C'est ici you will be a part of amazing environment working in centre of West London where we are having our loyal customers as well as C'est ici it's a spot loved by tourists staying in nearby hotels. C'est ici Bakery has been here over 30 years. As a Assistant Manager your role will involve: Deliver friendly high- quality service to every customers Be proactively involved in the local community Train, coach and develop the team Maintain high standards of cleanliness and safety at work Implementing and following company standards and procedures This role is based on 5 working days week (we are open 7 days a week) Job Type: Full-time Salary: £12.50-13.50 per hour Schedule: 8 hour shift
Your role as Supervisor is to oversee the action - keeping the energy high, the service flowing and the guests happy. You’ll still be out on the front lines, serving customers and working the bar, but you’ll have one eye on the team too. By passing on your wisdom and experience, you’ll play a key role in keeping our service levels high. At the Sun, we take real pride in the premium quality of our products, and you’ll feel that same sense of pride when you see our customers having a brilliant time. You’ll feel it too when you help to train staff newcomers – and see them flourish under your guidance. Team spirit is vital, and it really is you and the team that set the mood of the pub. That’s why it’s important for us to have the right personalities behind the bar. So, while it would be great if you have previous experience of a similar role, we’re more interested in the character and personality you can bring to the pub.
North Lane Sea Food Limited (Trading as a Tom’s Fish Shop) is a well-established takeaway business committed to delivering top-quality food and outstanding customer service. We're currently looking for a Takeaway Manager to join our dynamic team and lead day-to-day operations. Key Duties and Responsibilities: Oversee daily business operations and team activities Develop and implement staff schedules, assign duties, and monitor team performance Supervise, train, and mentor staff members to meet service and productivity goals Track sales, monitor productivity, and adapt business strategies accordingly Handle customer inquiries and resolve complaints to maintain satisfaction Manage inventory, reduce waste, and liaise with suppliers Ensure compliance with food hygiene, health, and safety regulations Support recruitment, onboarding, and development of new staff Prepare and present operational and financial reports Contribute to business growth through new products and market strategies Skills & Experience Required: Minimum 3 years’ experience in a similar supervisory or managerial role Strong leadership and multitasking skills Excellent communication and customer service abilities Good knowledge of Microsoft Office and basic financial practices Familiarity with UK food hygiene and safety standards Proven ability to manage teams and drive performance under pressure Working Hours: 37.5 hours per week Are you a skilled Kitchen Manager looking for a dynamic and exciting working environment and ready to take on a new challenge? Then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Job Title: General Manager Objective: The General Manager is responsible for delivering the successful day to day running of Ballerz in his/her assigned location, ensuring that the business and team is operated to high standards of operational excellence, ambience and customer service, whilst maximising sales and profitability, and ensuring that policies and procedures are adhered to including security, health & safety, Food Hygiene and budget control. The General Manager should be front facing, and able to lead the team, setting a good example, and proactively driving sales through self-contrived initiatives, and personal impact. They would be able to recruit and train their team to a high standard, and set high expectations of delivery for the business and budget. Experience/Knowledge: Genuine passion for hospitality and ensuring that the teams they lead and work in share this. A love for food, drink, customer service and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive, able to deal with ongoing innovation and the challenges of a start up business. Previous experience managing a large teams, preferably in a fast-paced, branded operation. Proven track record of managing P&L budgets and driving sales. Able to run a multi-facet venue with multiple revenue streams. Responsibilities: Responsible for managing P&L budgets and driving sales. Responsible for matters of HR, following company procedures, and reporting issues to Operations Director. Weekly rota sign off, and sales forecasting. Facilitate the day to day delivery and smooth running of the venue Communicate and reinforce all company standards, policies and procedures. Ensure that front and back of house areas are maintained to a high standard of organisation at all times. Organise and run affective weekly management meetings, disseminating feedback and weekly tasks/challenges to senior team. affectively organise the team to deliver their individual job roles and responsibilities, allocated to them as you see fit. End of week reporting completed in a timely manner and reported to accounts and Operations Director. Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by regular checks of all areas of the venue. Working with the marketing and sales teams to help drive the business forward, and deliver growing sales. Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. Ensure procedures and systems are put in place to ensure the day to day operations are smooth, including order schedules and department par levels and order processes. Liaise with the kitchen, bar and reception teams on daily operations and customer events. Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. Organise and support the training and development of all floor staff. Ensure all staff receives constructive performance reviews on a regular basis. Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. Personal attributes: Lots of personality and not afraid to use it! Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. A confident and professional communication style with excellent interpersonal skills. A team player who can also work individually. Ability to work evenings and weekends where necessary. High attention to detail and strong numerical skills. Planning and organising self and others Customer Focused Customer feedback High Operational standards
Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required - Embrace and embed new changes in PE systems and processes. - Help the Team Leader to train the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Team Leader. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Team Leader where necessary. Who you are: You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. You are customer-focused, and enjoy interacting with customers. You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. You are hugely detailed oriented and don’t ever cut corners You love working in a team and helping to manage other chefs in the kitchen! You can clearly communicate both verbally and in writing ... A pasta lover! What we can offer: £12.50 per hour - £13.50 per hour from midnight onwards Monthly bonus according to site performance Join a dynamic, fast-moving & diverse team Regular team socials Free Pasta Evangelists products Referral Scheme bonus Cycle to work scheme Development Opportunities - you can grow inside the business About Pasta Evangelists Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties
General Manager: £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager Monday to Friday | 45 hours per week Oversee and look after our location in Tottenham Court Road location Work hand in hand with the Co-founders and Operations Manager Maintain budgets, costs and quality control Help to manage our team morale and happiness at work while guiding their career development Implement & improve service processes while constantly looking out for ways to improve the way we operate Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Stock count, rota and supplier management as well as reporting catering and deliveroo data Ensure and enforce the hygiene rules and maintenance of your stores Onboard and train new team members and ensure company rules are being followed And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in leading your team and providing guidance and support when needed. Ability to lead, organise and maintain your stores Possess strong problem-solving skills to identify issues and develop effective solutions Communication skills and strategic thinking Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £42,500 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Let Us Take You Somewhere… Join Us as Shift Manager / Supervisor – Somewhere Café, Harrods, London We are looking for a passionate and driven Shift Manager / Supervisor to join the front-of-house leadership team at Somewhere Café in Harrods, Knightsbridge. In this key role, you’ll help lead day-to-day operations, support and inspire the FOH team, and ensure a seamless, high-quality guest experience at every service. About Somewhere... Somewhere Café is not just a place to eat—it’s a destination. Inspired by travel, culture, and connection, we serve vibrant Mediterranean-inspired dishes in a warm and stylish setting. We’re proud to create experiences that are welcoming, memorable, and full of flavour. Life at Somewhere Café... At Somewhere Café, we believe hospitality is a journey—one that’s powered by passion, purpose, and people. Every shift is an opportunity to bring energy, create memorable moments, and grow together as a team. Our core values guide everything we do: - Master the Craft – We pay attention to detail, uphold service standards, and lead by example. - Stronger Together – We support each other, communicate clearly, and celebrate success as a team. - Bring the Energy – We lead with positivity, enthusiasm, and a guest-first mindset. What We’re Looking For: - Experience as a Shift Manager or Supervisor in a high-end, fast-paced restaurant - A natural leader who thrives in service and enjoys coaching others - Confident communicator who can lead pre-shift briefings and guide the team with clarity - Strong understanding of guest experience and ability to handle guest feedback calmly and professionally - Organised, solutions-focused, and adaptable during busy service periods - A genuine interest in people, food, and hospitality - Knowledge of Mediterranean dining or international cuisine (desirable but not essential) What We Offer: We believe in creating a culture where our people can thrive. In return for your leadership and commitment, we offer: - World-class training and leadership development - A healthy work-life balance and supportive team culture - Career progression opportunities within our international restaurant group - Long-service recognition and performance incentives - Family-style meals during every shift - Staff discounts at Harrods and across our restaurant group - Opportunities to grow within a brand that celebrates hospitality and creativity Lead the Journey! If you’re a motivated and service-driven leader ready to take the next step in your hospitality career, we’d love to hear from you. Apply today and become part of the Somewhere Café experience at Harrods, London.
Assistant Manager | £35,000 per year We are The Salad Project, London’s answer to healthy food, served fast, served seasonally, and served with passion. Our Founders are as passionate about finding and nurturing our staff, as they are about the quality of our food, so we’re on the hunt for exceptional managers to join the team. Role | Assistant Manager Tuesday - Saturday To lead a team of staff and work hand in hand with the general manager To delegate certain tasks to your supervisors to ensure high standards are maintained To complete sufficient food preparation To help manage our team members' morale and happiness at work To implement & improve service processes, constantly look out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Key Responsibilities Manage the daily front-of-house operation while ensuring smooth, timely, and high-quality service. Monitor a team of front-of-house staff, ensuring they deliver customer service according to the company standards. Respond to customer complaints and resolve any service-related issues promptly and professionally. Maintain a safe and hygienic environment in line with health and safety regulations and restaurant policies. Monitor and manage stock levels for front-of-house needs and liaise with suppliers when required. Ensure proper portion control and use of ingredients to maintain quality standards and minimize waste Assist with staff rotas, shift planning, and on-the-job training for new and existing team members. Maintain accurate records related to staff, incidents, and operational procedures.
Feel Revive Ltd is a forward-thinking company dedicated to wellness, innovation, and sustainable growth. We are currently seeking a motivated, detail-oriented, and strategic Business Support Manager to join our dynamic team. Key Responsibilities: o Manage daily office operations to ensure smooth workflow. o Maintain accurate records, client databases, and documentation. o Oversee stock levels and liaise with suppliers for timely replenishment. o Handle client inquiries, complaints, and feedback promptly. o Ensure a high standard of customer service is delivered across all channels. o Monitor online reviews and client satisfaction metrics. o Assist with invoice processing and expense reports. o Prepare weekly and monthly reports on business performance for senior management. o Support budgeting and financial tracking. o Coordinate promotional campaigns and social media scheduling with marketing. o Track effectiveness of marketing efforts and provide feedback. o Liaise with external partners or influencers where needed. o Ensure compliance with health and safety and data protection regulations. o Maintain internal policies and update them as needed. o Support internal audits and quality control processes. What We Offer: A positive, growth-oriented work environment. Opportunities for professional development. Flexible working arrangements. Discounts on Feel Revive products and services.
Market Place is seeking an experienced supervisor to join our new Market opening in St Paul’s. Our mission is to offer a diverse selection of food and drinks in a safe environment, accompanied by exceptional service. We believe that the key to success lies in how we, as staff, warmly welcome and introduce our offerings, as well as how we present our spaces to our guests. As a supervisor, you will be the heartbeat of the party, delivering outstanding service in a fast-paced and vibrant environment. You will have the opportunity to ensure our guests' needs are met beyond their expectations while honing your skills and building lasting connections with both customers and colleagues. Join us and be a part of an exciting journey. We require the perfect candidate to have previous experience at a supervisor level, Cocktail experience is also necessary. Your responsibilities will include: Managing day-to-day shifts effectively. Upholding company culture and supporting the team. Assisting the General Manager in weekly planning and organisation. Driving revenue growth. Maintaining clear and effective communication with both your team and senior management. Collaborating as a team player to achieve collective goals. Demonstrating leadership qualities and setting a positive example for others. Acting responsibly and ensuring high standards of health and safety and food safety are maintained throughout operations. Our benefits include: - Bi-Weekly Pay: Receive your paycheck every other Friday! - Industry-leading bar training & tastings to enhance your skills and knowledge. - Fast progression and endless opportunities: as a rapidly growing UK business, there are countless opportunities for advancement. - Unlimited soft drinks are available on shift to keep you refreshed. - Free drink after shift as well as 50% discount on all our drinks and all of our traders' delicious food across all sites - Flexible working hours & student-friendly roles to accommodate your schedule. - Team incentives and rewards to recognise your hard work and dedication We are looking for applicants who are ready to start 12th May and join our team. Apply now to seize this exciting opportunity today!
The Floor Manager will play a key leadership role in the day-to-day management of our eatery floor, ensuring smooth shift operations, exceptional customer service, and compliance with company standards. This is a hands-on role ideal for someone with strong organisational skills and proven leadership experience in the hospitality sector. Key Responsibilities: Plan, coordinate, and manage staff shifts to ensure efficient restaurant operations Supervise the delivery of high-quality food and service to all customers Maintain a clean, welcoming, and compliant dining environment Monitor inventory usage and coordinate stock ordering as needed Assist in menu planning and development of food and beverage offerings Ensure adherence to all company policies regarding cash handling, equipment use, and property care Train, support, and guide team members to uphold brand standards and health & safety regulations Exclusively work at our trading premises as part of our in-house leadership team Requirements: Previous experience in a supervisory or managerial role within the hospitality or food service sector Excellent communication, leadership, and team management skills Strong attention to detail and commitment to customer satisfaction Understanding of food hygiene and health & safety requirements Ability to perform well under pressure in a busy service environment Why Join Us? We offer a vibrant working environment, opportunities for growth, and a chance to play a pivotal role in the ongoing success of a well-established food brand. To Apply: Please submit your CV and a short cover letter outlining your relevant experience and interest in the role.
SAPORE VERO is seeking a highly responsible and self-motivated Pizza Van Manager/Operator to oversee all aspects of the daily operations of our brand new mobile pizza van. This role requires a hands-on individual who can manage all aspects of the business from food preparation and service to sales, inventory management, and vehicle maintenance. The successful candidate will be the face of our mobile pizza offering, ensuring excellent customer experiences and maximizing profitability while adhering to our established quality standards. This is an exciting opportunity to take ownership of a mobile business unit within a successful and supportive company. Responsibilities: * Daily Operations: * Drive the pizza van safely and efficiently to designated locations (5 days per week as per the schedule). * Set up and prepare the van for service at each location. * Prepare and cook pizzas and other menu items to our established high standards. * Provide excellent and friendly customer service, taking orders, processing payments, and handling inquiries. * Maintain a clean, organized, and safe working environment within the van. * Adhere to all food safety and hygiene regulations. * Secure the van and equipment at the end of each operating day. * Financial Management: * Handle cash and electronic transactions accurately. * Reconcile daily sales and provide accurate reports. * Work towards achieving sales targets and maximizing profitability. * Potentially manage a small float of cash. * Inventory and Ordering: * Monitor inventory levels of all food supplies and consumables. * Place timely orders for ingredients and supplies, adhering to budget guidelines (potentially in coordination with a central purchasing system). * Ensure proper storage and handling of all inventory. * Minimize waste. * Vehicle Maintenance and Care: * Perform daily checks on the van's condition (oil, water, tires, etc.). * Ensure the van is kept clean and presentable. * Report any maintenance issues or repairs needed promptly. * Adhere to a schedule for regular vehicle servicing. * Location Management: * Follow the pre-determined schedule of 5 different locations per week. * Potentially provide feedback on location performance and suggest improvements. * Build positive relationships with customers at each location. * Marketing and Promotion (Potential): * Distribute flyers or promotional materials at the van's location. * Engage with customers on social media (if applicable and directed). * Represent the Sapore Vero brand positively. Qualifications and Skills: * Proven experience in food preparation, preferably pizza making. - Previous experience in an Italian style pizza * Excellent customer service and communication skills. * Strong organizational and time management abilities. * Ability to work independently and manage all aspects of the van's operation. * Responsible, reliable, and trustworthy. * Ability to handle cash and operate a POS system. * Basic understanding of food safety and hygiene practices. * Full and valid UK Driver's License with a clean driving record (specify license class) * Ability to perform basic vehicle checks. * Physical stamina to stand for extended periods and lift supplies. * A proactive and problem-solving attitude. Desirable (but not essential): * Previous experience managing a mobile food unit. * Food Hygiene Certificate (e.g., Level 2). * Basic vehicle maintenance knowledge. Compensation and Benefits: * Competitive salary, commensurate with experience. * Potential for performance-based bonuses (e.g., percentage of sales). * Opportunity to be a key part of a growing and reputable local business. To Apply: Please write here if you are interested
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Oversee daily floor operations to ensure seamless service and exceptional guest experiences. Manage reservations and coordinate seating plans to maximize table turnover and operational flow. Supervise and guide the front-of-house team by delegating duties and fostering collaboration for efficient service delivery. Conduct pre-shift briefings to communicate responsibilities, service updates, and daily goals to the team. Carry out routine food quality assessments to guarantee that every dish aligns with the restaurant’s quality standards. Monitor beverage inventory and liaise with the Manager and suppliers to ensure timely restocking and product availability. Uphold cleanliness, hygiene, and overall order across the dining area in line with brand standards.
Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
The candidate in this position will be a fully trained dynamic person, possessing experience in customer-facing top-quality retail food trading. The role will be hands-on working with a small team responsible for the business’ performance, quality standards, and health and safety, as well as staff and customer satisfaction overseeing the efficient and profitable operation of all business activities. In addition to reporting all financial and operations information to company management, this candidate is also responsible for hiring, training, and dismissing any employees at the branch. All aspects of running shop from goods inwards, stock control, waste minimisation, preparation, display and sale of goods, maintain high standards in health, food safety, and hygiene procedures. Maintain financial responsibility for all expenses, wages, and asset management Identify operational deficiencies and implement plans for improvement Create and prepare rotas in line with labour percentages and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
Join Our Team! We’re looking for a passionate, driven, and experienced Restaurant Manager to lead our team and help deliver a fantastic dining experience for our guests. If you thrive in a fast-paced environment, love working with people, and have a strong eye for both service and operations — we want to hear from you! What You’ll Do: Oversee daily restaurant operations, from opening to closing Lead, train, and motivate front and back-of-house staff Ensure top-quality customer service and satisfaction Manage scheduling, inventory, and ordering Maintain cleanliness, safety, and health standards Work with ownership to meet financial and operational goals What We’re Looking For: Prior experience in restaurant management or hospitality leadership Strong communication and problem-solving skills Ability to lead by example and foster a positive team culture Excellent organizational skills and attention to detail Passion for food, people, and delivering great service
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.
KEY DUTIES AND RESPONSIBILITIES: i. Plan, organise, and oversee daily catering operations for quality service delivery. ii. Recruit, train, and supervise catering staff including chefs, servers, and support workers. iii. Design and revise menus in collaboration with chefs and dieticians, considering dietary needs, customer preferences, and seasonal availability. iv. Ensure food presentation and taste meet quality standards. v. Create and manage budgets for catering services & Monitor expenditure and work towards achieving financial targets. vi. Source quality food and beverage supplies at competitive rates. vii. Checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit. viii. Ensure high levels of customer satisfaction through personalised and professional service. ix. Monitor food quality, service standards, staff performance and Identify areas for improvement and implement operational changes. x. Ensure compliance with food safety regulations, health standards, and licensing laws.