Quality coordinator jobs in United Kingdom

At Dome we are proud to be pushing out some of the best street food in London on the Southbank, and at major London and UK Wide Music Festivals. We are: Truffle Burger, Frank's Hot Dogs, Lucky's Hot Chicken, Meraki Greek Wraps, Okko Katsu, Papa Tacco's, and much more. We also work with some much loved street food brands from around the world, who we host at our guest residency series on the Southbank. We have many other projects and events around London alongside our two cult favourite Truffle Burger restaurants in Soho and Marylebone. We're looking for Supervisors to join us at UK Wide Festivals and our Southbank project. Join one of 6 brands or help us host international guest brands. Our Supervisors support the Unit Manager with the day to day running of the unit, making sure menu items look great and taste great, our team are happy and safe and deliver great customer service. Our menus are small, simple and super indulgent. You: • Calm and capable under pressure --- long queues don't faze you., • Quality obsessed --- you keep standards high on the plate and on the floor., • A natural leader --- you support, coach, and get stuck in alongside your team., • Compliance savvy --- you know your way around hygiene, stock rotation, and waste control., • Experienced in quick-service, food retail, restaurants, or festivals., • Looking for growth and a career in street food operations or events., • Love good food, good music, and summery festival vibes., • Available full-time or flexible hours., • Available from Mid-May to September The season will run from mid-May to mid-September, with ideally full-time availability. Availability to work Thursday, Friday, Saturday and Sunday's fairly consistently throughout the Summer is a must! We will keep going through the Autumn and Winter Seasons, with plenty of permanent availability for those who smash the Summer! More good stuff! • Access to incredible festivals and events with opportunities to see some headliners whilst not on shift!, • Fun, friendly, casual and seriously experienced team, • Rota's given way in advance for you to plan your time off throughout the season's, • Really good quality and style uniform provided, • Generous paid breaks, • Free food and drink on shift, • Award Winning Employee Assistance Program to support your health and wellbeing, • Bonus scheme for all team members - whatever your level Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following to become DOME; a diverse portfolio and offering. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.

Sky Garden is a high quality, high volume venue looking for an experienced Bar Supervisor to join our team. The Bar supervisor will be responsible for running the Sky Garden Bars in the afternoons and evenings.This position requires skills in many positions that hospitality has to offer. If you think that's you don't hesitate and get in touch now! Requirements • Minimum 12 months working as a supervisor/bar manager in a similar fast- paced environment., • Passion to motivate, train, and manage bar staff to deliver excellent service., • Good knowledge of classic cocktails., • Compliance with alcohol regulations, health and safety standards, and other relevant laws., • Fluent in spoken and written English., • Ability to manage a team in a very busy environment., • Adaptability to changing situations and customer preferences. The Benefits & Your Career ahead • Amazing training opportunities, management development program, apprenticeship scheme etc, • 40% discount across all our restaurants and paid meal allowance, • Food allowance, • Excellent career development opportunities including a personalized development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Bar Supervisor at Sky Garden managed by RHC.

We’re on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Assistant Manager in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as an Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

General Manager This is a fabulous opportunity to join our constantly growing Family. We are looking for an experienced, ambitious, and inspirational General Manager. You will need to have at least two years of experience in managing a large, structured team in a high-paced, high-volume restaurant. You'll have a good understanding of operations, finance, and a passion for hospitality. If you have that eye for detail deliver the best experience to guests, the only thing that keeps you from joining our Family is that few clicks. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 33 days holiday, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Opportunity for trips to Spain to meet our producers, • Private health care after 1 year of service

We are now looking for an experienced and enthusiastic Floor Supervisor to join our amazing team in the Bars at Sky Garden As a Supervisor, you would be experienced running your own section in a busy restaurant or bar and overseeing the FOH team. The successful supervisor would be working within a large team of talented front of house staff including runners, waiters, and cocktail bartenders You would deliver slick, smart and professional food service with added personality and flair at all times, ensuring every one of our guests has an experience to remember! Suitable candidates must have experience as a Supervisor in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have an open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with a passion for delivering outstanding customer experiences. Ideally, you'll be an Assistant General Manager or Assistant Manager in casual or high-end restaurants. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • Paid overtime, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. As Bar Manager, you embody our values of excellence, meritocracy, entrepreneurship and authenticity on a daily basis in the restaurant. You report to the General Manager and your key areas of responsibility include: Your Missions: • Management of a team of 7 people., • Management of team plannings / Guarantor of the monthly People Cost., • Responsible for the quality of cocktails, monitoring of customer comments, guarantor of compliance with recipe sheets., • Participation in the creation of new recipes in collaboration with the Beverage Group Manager., • Responsible for the Food Cost on the beverage part., • Carrying out inventories., • Management of order placement and their proper execution., • Training and supporting the team on a daily basis. Your Skills: • Dynamic, passionate about good products., • Confirmed experience in a similar position., • Confirmed team management., • Excellent leader and trainer., • Knowledge of mixology. Our Offer: • Highly competitive salary + bonus., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.

We are looking for a happy and responsible leader to manage one of our beautiful vegetarian restaurant shops in the City of London. Experience in a similar role would be great, but most important is a positive attitude and the desire to learn and grow with us. The perfect candidate should be very strong in people skills, great communication and a bubbly personality. Role & Key Responsibilities: • Managing every aspect of the shop and leading the team to success every day, • Ensuring that the highest quality service is consistently delivered to our customers, • And so much more... If you liked what you read so far, we would love to meet you for an interview, please drop us your application. Thanks and hope to see you soon! 🌶

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

We are looking for a dedicated and experienced Assistant Restaurant Manager to join our restaurant Santo Mare at Marylebone. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Monitor inventory levels and order supplies., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Address and resolve any operational issues., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. Requirements • Proven experience as an Assistant Restaurant Manager or similar role., • Strong leadership and management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment., • Knowledge of food safety and sanitation regulations., • Customer service-oriented with a positive attitude., • Ability to handle stressful situations calmly and effectively If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

Role snapshot: We’re looking for a dependable, hands-on leader to run our door-drop teams. You’ll coordinate people and routes, drive between sites, and step in on rounds when needed to keep campaigns on schedule and to standard. What you’ll be doing • Brief, organise and supervise small field teams., • Plan routes, allocate Leaflets and keep accurate counts/records., • Carry out quality checks (one per household, no missed streets) and resolve issues on the spot., • Support posting where required., • Communicate clearly with the office and submit simple end-of-shift reports., • Maintain a professional approach and safe working practices., • Early starts as campaigns require. What you’ll need • Proven ability to lead small teams in the field., • Strong map reading/orientation and excellent organisation., • Positive attitude and solid communication skills. Good to have • Scheduling or route-planning experience., • Local area knowledge and a practical, can-do mindset. Why this role • Fast-moving, varied work with responsibility from day one., • A team that values efficiency and attention to detail. How to apply Send us a message. Applications with a brief cover letter are preferred.

General Manager Pop-Up Location: Shoreditch, London Company: Junkies Employment Type: Full-Time About Junkies Junkies hits different. We're a pastry business, but not as you know it. With a fast-paced, design-led concept built around indulgence, precision, and experience, we are not trying to replicate traditional hospitality we are building something sharper, and operationally disciplined behind the scenes. Our success depends as much on smart execution as it does on strong commercial traction. This will be our first standalone site and sets the operational and commercial precedent for everything that follows. Our upcoming Shoreditch pop-up is a 3 month performance phase. Its objective is clear: The site must be operating at or above site-level breakeven on a consistent basis with systems that allow the business to operate without regular founder involvement. The Product & Model Junkies is a mono-product operation. One SKU. One price. All day. That simplicity is intentional it reduces complexity, tightens training, and makes the operation highly measurable. But it also raises the performance bar: with a single product, outcomes are driven by execution quality and operational control. There’s nowhere to hide behind menu variety. The commercial and operational levers are clear: • Throughput and queue conversion during peak windows, • Production planning to protect freshness while minimising waste, • Labour deployment matched tightly to demand by hour, • Quality consistency at speed every unit to standard, every time, • Operational flow designed for repeatability, not heroics This model rewards operators who can run a clean, disciplined system: tight prep, tight handoffs, tight reporting and who understand that growth only matters if it improves contribution. The Role This role is focused on making the Shoreditch pop-up economically successful within three months. You will own site-level contribution not just revenue. That means taking responsibility for revenue performance, labour efficiency, waste control, throughput, and operational clarity. You must be commercially sharp enough to grow revenue intelligently, but disciplined enough to prioritise what improves contribution rather than just top-line sales. This is not a role for someone who simply follows established playbooks you will be expected to refine, build, and implement better ways of operating as we scale. This is not a lifestyle store manager role. This is a performance mandate. What Success Looks Like (By End of Month 3) • The site is operating above breakeven, covering all fixed costs, • Labour and waste are controlled within agreed targets, • Peak-hour throughput is optimised, • The business runs without regular founder input, • Clear systems and reporting are in place, • Growth initiatives improve overall contribution not just activity, • Clear weekly reporting of revenue, labour %, waste %, and contribution It is our intention that the pop-up phase leads directly into our own store, but this is based on meeting defined financial and operational objectives. Core Responsibilities1. Economic Ownership (Primary Focus) • Own weekly site-level P&L, • Monitor and manage contribution, not just revenue, • Own and oversee local marketing and sampling campaigns, structured and measured against contribution impact, • Align labour scheduling to hourly demand patterns, • Control waste through disciplined production planning, • Improve revenue per labour hour, • Optimise peak trading windows 2. Operational Discipline • Translate brand standards into practical, repeatable ways of working, • Maintain consistent product quality and service execution, • Responsible for timely re-ordering of ingredients and materials, • Build and document simple, repeatable SOPs, • Identify friction and remove it quickly, • Ensure operational resilience when founders are not present, • Keep systems lean and scalable 3. Commercial Intelligence • Increase revenue without destabilising cost structure, • Improve AOV and conversion through structured experimentation, • Evaluate new channels (wholesale, B2B, collaborations) through a contribution lens, • Prioritise initiatives that strengthen the core site before expanding complexity You understand that revenue growth only matters if it improves contribution. 4. Team Leadership • Lead, coach, and structure the team to deliver fast, accurate, high-energy service, • Set clear performance standards, • Develop accountability and clarity in scheduling, • Commercially rigorous you think in contribution, not just sales, • Comfortable working autonomously and taking full ownership of outcomes, • A builder as much as an operator; you improve and create systems rather than just maintain them, • Analytical comfortable being measured against financial targets, • Structured under pressure you respond with data, not reaction, • Solution-oriented you present options, not just problems, • Disciplined in prioritisation you don’t chase growth for its own sake, • Motivated by developing relationships and channels that strengthen site contribution, • Reporting by default you provide clear, concise summaries of relevant business metrics You likely have experience in retail, hospitality, or food environments where margins matter and throughput is critical. Experience • Experience developing commercial accounts, partnerships, or local business channels is highly valued, • Demonstrated ability to improve processes and implement structure in growing environments, • Strong organisational and analytical skills with understanding of how operations drive financial results, • A high-accountability operational leadership position, • A commercially driven site management role, • A chance to shape how Junkies operates as it scales, • A pure sales position, • A passive store manager role, • A high-cadence event marketing job We reward contribution and operational excellence. How to Apply Send your CV and a short note explaining: • A time you improved contribution, not just revenue, • A time you identified and fixed operational leakage, • How you prioritise growth vs discipline

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

We are looking for an experienced Assistant Manager for our independent pub in Highbury. Bank of Friendship is a very busy, well-established pub which pumps out a lot of volume from tight spaces. This position would suit someone who is already have experience at the normal daily and weekly aspects of running a very busy pub. This role will be challenging and rewarding, it’s a great place to learn and have lots of input and sell great products. Assistant Managers in our company are involved in every aspect of running the business and work in collaboration with the General Manager to run the site and develop the business. We are looking for an individual who is forward-thinking, friendly and relaxed, with a commitment to quality and consistency and enthusiasm about our products. This is a fantastic opportunity for someone with a deep understanding of great service, a practical approach to management and strong leadership skills, combined with a genuine love for hospitality. You’ll thrive on running a great pub, building a strong team, and showcasing interesting, high-quality products. We’re a small, independent pub company with ambitions to grow, and this is an exciting time to join us. As the business develops, you’ll have real opportunities to grow with it and continue building your skills along the way. The ideal candidate will: • have experience to work under pressure on busy shifts., • have an in-depth understanding of the drink industry, modern craft beers, natural and organic wines, and spirits., • have experience guiding and coaching a large team to deliver great products and service with integrity and enthusiasm., • demonstrable experience of working independently and as part of a team led by core values and striving towards business objectives., • take pride in their job and pay strong attention to detail., • be friendly and enthusiastic with a can-do attitude and a desire to learn., • have knowledge of how to manage a cellar, line cleaning, cask ales and stock control., • provide at least two referees whom we may contact., • be eligible to work in the UK., • be able to commute comfortably to Highbury [N5] even at late nights, early mornings. What we offer: • Management training and development programs run by Watershed Group, • Workshops and compliance trainings run by Moorhouse Training, • Cask ale and cellar management training (including BIIAB ABCQ course), • Beer, wine and spirit tastings., • Cask ale training., • ‘Cycle To Work’ scheme., • Producer and supplier trips., • Discounted and free tickets to beer festivals, wine tastings, and spirit showcases., • Salary starts from £35k per annum depending on experience., • 45 hours per week., • Paid overtime. * Candidates must have a minimum of 2 year’s experience in a PUB environment at a minimum of junior managerial level. Applications without this experience will not be considered! *

General Manager Pop-Up Location: Shoreditch, London Company: Junkies Employment Type: Full-Time About Junkies Junkies hits different. We're a pastry business, but not as you know it. With a fast-paced, design-led concept built around indulgence, precision, and experience, we are not trying to replicate traditional hospitality we are building something sharper, and operationally disciplined behind the scenes. Our success depends as much on smart execution as it does on strong commercial traction. This will be our first standalone site and sets the operational and commercial precedent for everything that follows. Our upcoming Shoreditch pop-up is a 3 month performance phase. Its objective is clear: The site must be operating at or above site-level breakeven on a consistent basis with systems that allow the business to operate without regular founder involvement. The Product & Model Junkies is a mono-product operation. One SKU. One price. All day. That simplicity is intentional it reduces complexity, tightens training, and makes the operation highly measurable. But it also raises the performance bar: with a single product, outcomes are driven by execution quality and operational control. There’s nowhere to hide behind menu variety. The commercial and operational levers are clear: • Throughput and queue conversion during peak windows, • Production planning to protect freshness while minimising waste, • Labour deployment matched tightly to demand by hour, • Quality consistency at speed every unit to standard, every time, • Operational flow designed for repeatability, not heroics This model rewards operators who can run a clean, disciplined system: tight prep, tight handoffs, tight reporting and who understand that growth only matters if it improves contribution. The Role This role is focused on making the Shoreditch pop-up economically successful within three months. You will own site-level contribution not just revenue. That means taking responsibility for revenue performance, labour efficiency, waste control, throughput, and operational clarity. You must be commercially sharp enough to grow revenue intelligently, but disciplined enough to prioritise what improves contribution rather than just top-line sales. This is not a role for someone who simply follows established playbooks you will be expected to refine, build, and implement better ways of operating as we scale. This is not a lifestyle store manager role. This is a performance mandate. What Success Looks Like (By End of Month 3) • The site is operating above breakeven, covering all fixed costs, • Labour and waste are controlled within agreed targets, • Peak-hour throughput is optimised, • The business runs without regular founder input, • Clear systems and reporting are in place, • Growth initiatives improve overall contribution not just activity, • Clear weekly reporting of revenue, labour %, waste %, and contribution It is our intention that the pop-up phase leads directly into our own store, but this is based on meeting defined financial and operational objectives. Core Responsibilities1. Economic Ownership (Primary Focus) • Own weekly site-level P&L, • Monitor and manage contribution, not just revenue, • Own and oversee local marketing and sampling campaigns, structured and measured against contribution impact, • Align labour scheduling to hourly demand patterns, • Control waste through disciplined production planning, • Improve revenue per labour hour, • Optimise peak trading windows 2. Operational Discipline • Translate brand standards into practical, repeatable ways of working, • Maintain consistent product quality and service execution, • Responsible for timely re-ordering of ingredients and materials, • Build and document simple, repeatable SOPs, • Identify friction and remove it quickly, • Ensure operational resilience when founders are not present, • Keep systems lean and scalable 3. Commercial Intelligence • Increase revenue without destabilising cost structure, • Improve AOV and conversion through structured experimentation, • Evaluate new channels (wholesale, B2B, collaborations) through a contribution lens, • Prioritise initiatives that strengthen the core site before expanding complexity You understand that revenue growth only matters if it improves contribution. 4. Team Leadership • Lead, coach, and structure the team to deliver fast, accurate, high-energy service, • Set clear performance standards, • Develop accountability and clarity in scheduling, • Commercially rigorous you think in contribution, not just sales, • Comfortable working autonomously and taking full ownership of outcomes, • A builder as much as an operator; you improve and create systems rather than just maintain them, • Analytical comfortable being measured against financial targets, • Structured under pressure you respond with data, not reaction, • Solution-oriented you present options, not just problems, • Disciplined in prioritisation you don’t chase growth for its own sake, • Motivated by developing relationships and channels that strengthen site contribution, • Reporting by default you provide clear, concise summaries of relevant business metrics You likely have experience in retail, hospitality, or food environments where margins matter and throughput is critical. Experience • Experience developing commercial accounts, partnerships, or local business channels is highly valued, • Demonstrated ability to improve processes and implement structure in growing environments, • Strong organisational and analytical skills with understanding of how operations drive financial results, • A high-accountability operational leadership position, • A commercially driven site management role, • A chance to shape how Junkies operates as it scales, • A pure sales position, • A passive store manager role, • A high-cadence event marketing job We reward contribution and operational excellence. How to Apply Send your CV and a short note explaining: • A time you improved contribution, not just revenue, • A time you identified and fixed operational leakage, • How you prioritise growth vs discipline

We’re looking for a Restaurant Manager to join the Maresco team in Soho Maresco is a Spanish restaurant on Berwick Street with a strong focus on high-quality Scottish seafood, ethical sourcing, and great wines , all served with warm, genuine hospitality. We’re looking for a friendly, hands-on Restaurant Manager with at least 2 years’ experience in a similar role. Someone who loves being on the floor, looks after their team, and genuinely enjoys making guests feel at home. You should be: • A natural leader with great energy and positivity, • Passionate about hospitality, food, and teamwork, • Confident in a busy, fast-paced environment, • Committed to high standards and great guest experience, • If you’re someone who loves being part of a supportive team and takes pride in what you do, we’d really love to hear from you Perks include a 50% staff discount Join us at Maresco

🍕 Floor Manager – Fatto a Mano (London) Love proper Neapolitan pizza, busy services and being at the heart of the action? We’re looking for an experienced Floor Manager to support the running of one of our lively London pizzerias. What you’ll be doing - Managing service and support the daily operations of the pizzeria - Training and developing the front-of-house team - Delivering excellent customer experience every single shift - Maintaining high standards of service, cleanliness and organisation Why join us? - We are a growing independent business with strong values - Real opportunities for progression as we expand - Ongoing training (including management development & masterclasses) - Competitive wage - Staff food, discounts & team social events What we’re looking for - Experience in a supervisor or management role in hospitality - A hands-on presence on the floor during busy service - A positive, engaging attitude, a manager who is reliable and calm under pressure - Strong communicator who connects well with our team and customers - Passion for food, service and a big smile. About us Fatto a Mano is a growing and independent business with a people-focussed leadership team, known for some of the best Neapolitan pizza in the UK. With sites across London and Brighton & Hove, we focus on quality, care and creating a genuinely warm experience for every customer. Location Based at one of our London pizzerias. Final site will be agreed with the successful candidate.

Company: The London Tenant Location: Canary Wharf E14 About Us The London Tenant is a growing property agency focused on delivering high-quality living experiences for tenants across London. We pride ourselves on responsive service, well-managed properties, and strong relationships with both tenants and property owners. Role Overview We are looking for a proactive and organised Property Manager to join our team. This role involves overseeing day-to-day property management operations, coordinating maintenance and building works, and ensuring tenant satisfaction. You will also play a key role in managing our Airbnb portfolio, including bookings and guest communication. Key Responsibilities • Manage a portfolio of residential properties across London, • Act as the main point of contact for tenants, ensuring a high level of customer service, • Coordinate maintenance and repair works with builders and contractors, • Schedule and oversee property inspections and ensure properties are well maintained, • Handle tenant queries, issues, and complaints efficiently, • Manage Airbnb listings, bookings, and guest communication, • Ensure properties are compliant with relevant regulations and standards, • Liaise with landlords and provide regular updates on property performance Requirements • Previous experience in property management or a similar role, • Strong organisational and multitasking skills, • Excellent communication and problem-solving abilities, • Ability to manage contractors and coordinate works effectively, • Familiarity with Airbnb or short-let platforms is desirable, • A proactive, hands-on approach What We Offer • Opportunity to grow within a dynamic and expanding agency, • Supportive and collaborative team environment, • Competitive salary (based on experience) How to Apply Please send your CV and a short cover letter outlining your experience and suitability for the role.

Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Gerry's Hot Subs is looking for a dedicated manager to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor Full-time What We're Looking For: • Previous experience 1 -2 years in a premium pub or restaurant setting., • A confident, personable leader with strong communication skills., • Someone organised, upbeat, and ready to step into a key leadership role., • Passion for food, drink, and memorable service., • Weekend available, • Immediate start, • Leadership skilss can motivate a small team and delegate effectively, • Customer focus knows how to turn a frustrated guess into a happy one, • available for evenings, weekends and busy shifts, • This is a brilliant chance to join a destination venue with real quality, and play a vital part in its continued success., • This role will support the company's expansion by managing daily operations while ensuring consistency across new locations, • £28.000 to £32,000.00 gpa

As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties

Introduction We are excited to announce that we are currently seeking a Team Leader to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Teaching new staff members, • Attending staff meeting, • Maintaining cleanliness, • Cleaning Requirements • Previous experience in the food & beverage industry - barista or gelato server experiences are a plus, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking Availability • Up to 40 hours / week, • Location: 138 St John's Wood High Street Pay £13 / hour plus Tips Please note this is a full time role - refrain from applying if you can work less than 40 hours. Thank you

bread&truffle. is a premium Italian fast-casual brand with nine London locations. We have a strong operations manager and solid foundations - but a backlog of operational work across compliance, store audits, quality control and customer service standards that needs clearing fast. This is a hands-on, field-based role with a strategic dimension - you will be in stores clearing backlogs and fixing what's broken, and you will also help shape the processes and frameworks that prevent the same problems recurring. WHAT THE JOB ACTUALLY LOOKS LIKE – Visit each of our nine London sites and work through outstanding compliance items with store managers on the ground – Drive the backlog to zero across compliance, QC and audits - then hand back to our Operations Manager to maintain – Spot gaps in how we do things and help shape cleaner processes and frameworks so the fixes stick – Work closely with our Operations Manager throughout - this is a support and acceleration role, not a solo mission The job is split roughly 70/30. Seventy percent is execution in the field - in stores, with managers, clearing backlogs. Thirty percent is stepping back and helping us build the structures that make the fixes stick. THE AREAS IN SCOPE – Compliance - we have a master file and an external consultant; we need someone to drive it to completion across all sites – Store audits - visiting stores, scoring against standards, working with managers on what needs fixing – Quality control - product consistency and line standards, checked in person – Customer service - observing service in store and helping managers understand what good looks like WHO YOU ARE – Background as an area manager or multisite ops manager in hospitality - you have personally done store visits, not just managed people who did – Comfortable working through compliance and audit checklists in the field, not just in a spreadsheet – You can shift between doing and thinking - hands dirty in a store one day, helping design a cleaner audit process the next – You get things done without needing to own everything - you can work alongside an existing ops manager without friction – Available for a focused project engagement of 3-6 months, flexible schedule WHAT THIS IS NOT – A permanent role – A remote or desk-based consultancy – A position above our existing Operations Manager - you are working with her, not over her To apply Two or three paragraphs only. Tell us about a time you had to clear a significant operational backlog across multiple sites - what it was, how you approached it, and what you left behind. No CV required at this stage. Applications without this will not be reviewed.

Registered Manager – Children’s Residential Home Location: United Kingdom Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Probation Period: 3–6 months We are seeking an experienced and passionate Registered Manager to lead a brand-new children’s residential home. This is a unique opportunity to join a long-term, growth-focused project and play a key role in establishing a high-quality, compliant, and nurturing home for children and young people. The successful candidate will be involved from the pre-registration stage, helping to shape the service, build the team, and ensure the home meets Ofsted standards and regulatory requirements. This role offers the opportunity to work with supportive ownership that is genuinely committed to delivering outstanding care and positive outcomes for children and young people, with potential opportunities to be involved in future residential home developments. Key Responsibilities Lead the registration process with Ofsted and ensure the home meets all regulatory standards. Develop and maintain a safe, nurturing, and therapeutic environment for children and young people. Recruit, lead, and develop a high-performing care team. Ensure all staff follow safeguarding policies, procedures, and best practices. Maintain high standards of care planning, risk assessment, and documentation. Ensure the home operates in line with Children’s Homes Regulations and Quality Standards. Promote positive outcomes for children, supporting their emotional, educational, and social development. Build strong relationships with local authorities, professionals, and families. Prepare for and manage Ofsted inspections, maintaining compliance at all times. About You We are ideally looking for someone who: Has previous experience as a Registered Manager, or is an experienced Deputy Manager ready to step up Has been involved in Ofsted registration and/or inspections Has strong knowledge of Children’s Homes Regulations, safeguarding, and compliance Demonstrates excellent leadership and team development skills Is passionate about improving the lives and outcomes of children and young people Can confidently manage compliance, staff development, and service quality Requirements Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to work towards it) Experience working within children’s residential care Strong understanding of Ofsted regulations and safeguarding legislation Ability to lead, motivate, and support a team Enhanced DBS check (required) What We Offer Competitive salary (dependent on experience) Opportunity to lead a brand-new residential home Involvement from the pre-registration stage Supportive ownership with a focus on quality care and compliance Long-term career development within a growing organisation Opportunity to contribute to future residential home projects Probation Period The successful candidate will be subject to a probationary period of 3–6 months, during which performance, leadership capability, and suitability for the role will be reviewed. If you are a motivated leader who is passionate about making a real difference in the lives of children and young people, we would love to hear from you. Apply now to be part of an exciting new residential care project.

📍 London, UK 💼 Full-time About Us: At Bread & Truffle, we bring the authentic flavours of Italy to London, specialising in artisanal sandwiches, premium truffle products, and high-quality ingredients. We pride ourselves on delivering exceptional food with genuine Italian hospitality in a fast-paced, vibrant environment. The Role: We are looking for an experienced and driven Assistant Manager to support the Store Manager in leading the team and overseeing daily operations. This is a hands-on role where you will be instrumental in maintaining high standards, driving performance, and creating an outstanding customer experience. Key Responsibilities • Support the Store Manager in all aspects of store operations, • Lead by example during service, ensuring smooth and efficient shifts, • Supervise, train, and develop team members, • Deliver exceptional customer service and handle escalations professionally, • Monitor sales performance and help drive revenue growth, • Manage stock levels, ordering, and minimise waste, • Ensure compliance with food safety, hygiene, and health & safety standards, • Assist with rotas, labour control, and team scheduling, • Proven experience as a Supervisor or Assistant Manager in hospitality or retail, • Strong leadership and organisational skills, • Ability to motivate and develop a team, • Commercial awareness and focus on sales performance, • Passion for quality food and customer service (Italian food knowledge is a plus), • Calm under pressure with a proactive mindset, • Competitive salary + bonus opportunities, • Staff discounts on food and products, • Career progression within a growing brand, • A dynamic and supportive team environment

An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications: Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.

We are a small site, but high volume and fast-paced. This is not a quiet café role; it is a high-performance service environment. Weekends operate as full brunch service. Weekdays combine bakery production, sandwiches, waffles, coffee, and retail. The Opportunity Start as a Team Leader earning: • £16–£17 per hour typical earnings (incl. tronc, consistently achieved) Progress within 3 months into: • Assistant Manager (£32,000–£35,000 + bonus) Progression is based on performance, not time served. You will be trusted to: • Run shifts independently, • Lead the team during peak service, • Maintain pace, quality, and control This is a fast-track leadership role, not a standard supervisor position. What You Will Be Measured On • Ability to run weekend service independently, • Leadership and control of the floor, • Speed and consistency under pressure, • Guest experience and standards, • Reliability and accountability You will be assessed on your ability to step up, not just turn up. This Role Is for You if • You have strong experience in a busy café, brunch, or restaurant, • You have acted as a senior or led shifts before, • You are confident taking control during service, • You understand table flow, pace, and guest experience, • You are hands-on and not above cleaning or prep, • You want rapid progression into management This Role IS NOT for You if • You are looking for your first leadership role, • You avoid responsibility during busy service, • You are not available on weekends, • You struggle under pressure, • You are looking for a low-intensity or “see how it goes” job What You’ll Do • Lead and support weekend brunch service, • Act as senior on shift, • Maintain service speed and quality, • Train and guide junior team members, • Support rotas and daily organisation, • Uphold hygiene and operational standards What We Offer • £16–£17/hour typical earnings (consistent), • Clear path to £32–35k Assistant Manager role within 3 months, • Bonus structure at management level, • Real responsibility from day one, • High-volume environment where you will learn fast, • Opportunity to grow with an expanding brand, • Staff food on shift + employee discount Hiring Standard We are selective. Only candidates with strong, relevant experience will be considered. How to Apply Please include: • Your hospitality experience, • Any leadership responsibilities you’ve held, • Your availability (must include weekends), • Applications without relevant experience will not be considered.

How would you like a Floor Supervisor job like nothing you've had before? Here at our venue in Shoreditch, we at Shuffle Club aim to deliver premium cocktails, craft beer, and delicious bites alongside the supercharged game of shuffleboard! We are looking for an energetic and experienced Supervisor to join our team full time to help us deliver fun and quality, side by slide. Apply today!

Restaurant in Chelsea (London) is seeking a General Manager to take charge of the business, reporting to and liaising with the head office in Barcelona. The successful candidate will be responsible for operational management, financial management (under the supervision of the head office in Barcelona), communication and reporting, as well as defining business strategies and ensuring compliance with quality standards. The role requires team management skills, leadership ability and experience in management roles within the restaurant sector. Expert level English and Spanish.

Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent ** Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: April 2026

General Manager – Busy Café & Bar (Clapham) We are looking for an experienced, energetic General Manager to lead one of our busiest café & bar venues in Clapham. You’ll be joining a growing independent café business with six vibrant locations, known for great coffee, fresh food, and a welcoming atmosphere. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and loves building strong teams and delivering exceptional customer experiences. Salary: £35,000 – £55,000 per year (depending on experience) The Role As General Manager, you will take full ownership of the day-to-day running of the café & bar. You will lead and develop your team, maintain high service standards, and ensure the venue operates smoothly, profitably, and with a positive culture. Key Responsibilities • Lead, motivate and develop a high-performing team, • Oversee daily operations across café and bar service, • Deliver excellent customer service and create a welcoming environment, • Manage staffing levels, rotas, and recruitment, • Maintain strong operational standards including hygiene, health & safety, • Control costs, stock, and ordering to meet financial targets, • Monitor performance and drive revenue growth, • Work closely with senior leadership across the group, • Ensure consistent quality of food, coffee, and drinks What We’re Looking For • Minimum 2 years’ experience in a senior management role within hospitality (café, restaurant, or bar), • Strong leadership and team management skills, • Highly organised with excellent attention to detail, • Positive, proactive attitude and strong work ethic, • Ability to perform under pressure in a busy environment, • Excellent communication and people skills, • Experience managing stock, budgets, and labour costs, • Passion for hospitality, coffee, and customer service What We Offer • Competitive salary £35k+ depending on experience, • Opportunity to grow within an expanding independent hospitality group, • Supportive senior leadership and strong team culture, • The chance to lead a busy, vibrant venue in the heart of Clapham If you’re a driven hospitality leader ready to take ownership of a thriving venue, we’d love to hear from you. Apply now with your CV and short intro

Job Title: Assistant Manager Location: Paesan Restaurant, Crouch End - London Wage: £14-£17 p/hr About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated manager to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the assistant manager, you will work closely with the General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £14 per hour plus service charge, of at least £3 per hour. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!

Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.

Site Supervisor – Papa-Dum Grab & Go 📍 London ⏰ Full Time (40–45 hours per week) About Us: Papa-Dum is a fast-growing grab & go concept bringing bold flavours and exceptional service to customers on the move. We pride ourselves on quality food, efficient service, and a welcoming in-store experience. The Role: We are looking for a motivated and hands-on Site Supervisor to lead our store team in London. You will play a key role in delivering smooth daily operations, maintaining high standards, and creating a positive environment for both customers and staff. This is a leadership role suited to someone who thrives in a fast-paced food retail environment and leads by example. Key Responsibilities • Oversee the day-to-day running of the site, ensuring operational excellence at all times, • Manage opening and closing procedures, anticipating and resolving any challenges, • Deliver exceptional customer service, setting the standard for the team, • Lead, motivate, and delegate tasks effectively to team members, • Train and support staff on customer service and food handling procedures, • Identify opportunities to improve sales performance and coach the team accordingly, • Coordinate and execute corporate and third-party orders efficiently, • Ensure full compliance with food safety, hygiene, and HACCP standards, • Monitor stock levels in collaboration with kitchen staff and report to management, • Maintain high standards of cleanliness and shop presentation across all areas, • Provide clear handovers, reports, and updates to management What We’re Looking For • Previous experience in a supervisory or team leader role within food retail, hospitality, or grab & go environments, • Strong leadership skills with the ability to motivate and develop a team, • Excellent communication and interpersonal skills, • A proactive, can-do attitude with the ability to manage ambiguity, • Strong organisational skills and attention to detail, • Knowledge of food safety and hygiene regulations (HACCP preferred), • Ability to work flexible hours, including weekends and early/late shifts, • Confidence in handling busy service periods and problem-solving on the spot What We Offer • Competitive salary (based on experience), • Opportunities for career progression within a growing brand, • Ongoing training and development, • Supportive and dynamic team environment, • Staff meals and employee perks (where applicable) If you’re passionate about food, leadership, and delivering outstanding customer experiences, we’d love to hear from you.

Job Overview We are seeking an experienced and motivated Supervisor to oversee daily operations within our hospitality or food service establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and the ability to supervise and motivate a team. This role offers an opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. Duties Supervise and coordinate the daily activities of staff, including chefs, servers, and kitchen assistants Oversee food preparation and ensure adherence to recipes, presentation standards, and hygiene regulations Manage team schedules, delegate tasks effectively, and monitor performance to maintain high service standards Ensure compliance with food safety regulations and uphold cleanliness within the kitchen and service areas Assist in training new staff members in food production, safety procedures, and customer service protocols Monitor stock levels, place orders for supplies, and manage inventory efficiently Resolve customer complaints promptly and professionally to maintain excellent guest relations Collaborate with management to develop menu offerings and optimise operational efficiency Requirements Proven supervising experience within a restaurant, hotel, or hospitality environment Strong background in food preparation, cooking, and kitchen operations Knowledge of food safety standards and best practices in food production Excellent leadership skills with the ability to motivate and manage a diverse team Experience in restaurant service, hospitality, or barista roles is advantageous Good organisational skills with the ability to multitask effectively under pressure Strong communication skills and a professional demeanour Relevant culinary or hospitality qualifications are preferred but not essential This position offers an engaging environment for individuals passionate about culinary arts and team leadership. We value dedication, professionalism, and a commitment to delivering exceptional guest experiences. Job Types: Full-time, Part-time Benefits: Company pension Employee discount Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.

Job Summary The General Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent customer service, efficient team performance, and strong financial results. This role requires effective leadership, organisation, and a passion for delivering high-quality dining experiences. Key Responsibilities: • Oversee all aspects of restaurant operations, including front-of-house and kitchen activities, • Lead, train, and motivate staff to maintain high standards of service and performance, • Ensure outstanding customer service and promptly resolve any customer concerns or complaints, • Manage recruitment, onboarding, staff rotas, and performance reviews, • Monitor stock levels, order supplies, and liaise with suppliers, • Ensure compliance with health, safety, and food hygiene regulations, • Develop and implement strategies to increase revenue and profitability, • Manage budgets, control costs, and review financial performance, • Maintain quality standards for food, beverages, and overall guest experience, • Support marketing and promotional activities to drive business growth Qualifications: • Proven experience in restaurant management or a similar leadership role, • Strong leadership and team management skills, • Excellent communication and interpersonal skills, • Good understanding of financial management, budgeting, and cost control, • Ability to work in a fast-paced environment and manage pressure effectively, • Knowledge of UK food safety and hygiene regulations, • Flexibility to work evenings, weekends, and bank holidays as required Skills required: • Leadership and decision-making, • Problem-solving and conflict resolution, • Time management and organisational skills, • Customer-focused approach, • Strong attention to detail

Noisy Oyster is a new, exciting concept from the team behind Firebird restaurant, serving fish and seafood alongside simple, seasonal vegetable-based dishes with cocktails and wines in a relaxed and approachable atmosphere. We are a proudly women-led independent business, working with local and sustainable suppliers and fresh ingredients, committed to creating a supportive and professional environment for our team. We are looking for a friendly, professional and supportive Floor Supervisor to join our team and help deliver excellent service that matches the quality of our food and drinks. The ideal candidate: • Confident, approachable and with strong communication skills, • Positive, proactive and team-oriented, • Professional and able to build genuine guest rapport, • Previous supervisory experience is necessary.

We are seeking a dynamic and experienced Floor Supervisor to oversee daily operations within our bustling hospitality environment. The ideal candidate will possess strong leadership skills, extensive restaurant and kitchen experience, and a passion for delivering exceptional customer service. This paid position offers an exciting opportunity to manage a team, ensure food safety standards, and maintain high-quality service in a fast-paced setting.

Villa Mamas London is seeking an experienced and dedicated Supervisor to join our family-oriented team. As a Supervisor, you will play a key role in ensuring the smooth operation of our Bahraini restaurant, maintaining our high standards of service and guest satisfaction. Key Responsibilities: • Oversee daily restaurant operations and ensure efficient service flow., • Lead, train, and motivate a team of staff, fostering a positive working environment., • Manage reservations, seating, and guest inquiries with professionalism., • Monitor food and beverage quality, ensuring adherence to company standards., • Handle customer feedback and resolve issues promptly and effectively., • Assist with opening and closing procedures, including cash handling and reporting., • Maintain a clean and organized work environment. We are looking for someone who: • Has proven experience in a supervisory role within a bustling restaurant environment., • Possesses excellent leadership and team management skills., • Demonstrates strong communication and interpersonal abilities., • Is passionate about delivering exceptional customer service., • Can thrive in a fast-paced, dynamic setting. Joining our team means becoming part of 'one whole family'. We value our employees and offer a supportive workplace. Benefits and Rewards include: • Staff food available., • Regular staff parties.

Job Title: General Manager – Hobson’s Fish & Chips Location: Central London (Charing Cross) Job Type: Full-Time Salary: Competitive, based on experience + performance bonus About Us: Hobson’s Fish & Chips is a well-established, high-volume fast-casual restaurant located in the heart of London’s busiest tourist districts. Known for quality, speed, and consistency, we serve thousands of customers weekly across multiple central locations. We are now looking for a driven, experienced General Manager to lead day-to-day operations and deliver exceptional guest experiences while maintaining operational excellence. Key Responsibilities: Lead and oversee the daily operations of the restaurant, ensuring smooth and efficient service during high-volume periods Manage, train, and motivate a diverse front and back-of-house team to consistently deliver high standards Drive team performance through clear KPIs and accountability, including sales targets, labour cost, and customer satisfaction Manage rotas, shift planning, stock control, and supplier coordination Ensure compliance with food safety, hygiene, health & safety, and licensing regulations Handle customer complaints or escalations professionally and promptly Support recruitment, onboarding, and staff development in collaboration with senior management Report weekly performance metrics and operational updates to ownership Requirements: Minimum 2 years of experience in a management role within a busy restaurant or quick-service environment (experience in fish & chips or high-turnover hospitality preferred) Proven leadership and team management skills Strong understanding of fast-paced service operations, stock and cost control, and customer service excellence Ability to stay calm and focused under pressure Proficiency in rota planning, POS systems (e.g. SambaPOS), and basic financial reporting Flexible availability, including weekends, evenings, and public holidays Eligibility to work in the UK What We Offer: Competitive base salary Quarterly performance-based bonuses Meals on shift Career progression opportunities within a growing brand A central London location with high footfall and brand recognition

FOH Supervisor - Thursday – Monday | 5pm - 10pm We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor • 40 - 45 hours per week, • To work under our store managers, • To lead one service a day, • To help manage our team members, • To implement & improve service processes, • To monitor & implement hygiene best practices, • To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy • Ability to steady the ship and prevent issues before they happen, • Leadership and communication skills, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect, • Strong organisational skills, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour • 30 days holiday package (including bank holidays), • £100 ‘Refer a Friend’ scheme, • Performance based bonus, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Supervisor or Junior Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: • To be passionate about great food, quality service and hospitality., • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of a busy service in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritise tasks effectively, • Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme

Coffee Island is currently looking for a full-time assistant store manager for its store in central London. We are looking for a fun and friendly assistant to join our team, someone who enjoys working with others in a fast-paced environment and wants to contribute in creating a unique coffee experience for our guests. We are looking for someone who: · Has a High School Diploma · At least 1 year of previous coffee experience · Latte skills are preferred · Has a passion for coffee, food and cafe culture · Understands and values the importance of customer care & hospitality · Has a commitment to consistency in quality, speed and intelligent customer service · Has the ability to multitask and work in a fast paced environment · Is a mature & motivated team player · Has a strong work ethic and a proactive attitude · Must be fluent in written and spoken English We are offering: · Competitive wage depending on experience & qualifications · Extra team incentives & product perks · Specialised training & brewing skills development · Open-door communication · Ability to advance your career · Opportunity to earn certification by the Specialty Coffee Association (SCA) Job Type: Full-time Schedule: 8 hour shift Ability to commute/relocate: London WC2H 9NY: reliably commute or plan to relocate before starting work (preferred) Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred)

We have a fantastic and exciting position for a dynamic, driven and enthusiastic Supervisor or Junior Assistant Manager to join our restaurant. At Coqfighter we are passionate about food and are determined to serve the best chicken in London and beyond! What we are looking for: • To be passionate about great food, quality service and hospitality., • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of a busy service in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability Your Skills: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritise tasks effectively, • Strong communication and interpersonal skills You can look forward to working with a dedicated team You will receive a competitive salary and 28 days holiday Amazing Staff meal Referral scheme

We are seeking an experienced Project Manager to lead the delivery of high-end residential refurbishment projects from commencement through to completion. The successful candidate will take full responsibility for overseeing works on site, managing trades and subcontractors, and ensuring all elements of the project are delivered to an exceptional standard. You will maintain a strong on-site presence, driving programme performance while upholding the highest levels of craftsmanship, presentation, and attention to detail expected. A key part of the role involves coordinating and monitoring trade timelines to ensure works are sequenced efficiently and delivered in accordance with the agreed programme. You will carry out ongoing quality control inspections, maintain detailed photographic records of progress, and proactively identify and resolve issues before they impact delivery. Maintaining site standards, health and safety compliance, and overall project organisation will be central to your responsibilities. You will also act as the primary liaison between clients and senior management, providing clear communication and professional reporting throughout the project lifecycle. This includes producing regular progress reports, compiling photographic evidence, managing client updates, and escalating key matters where required. The role demands strong leadership, organisation, and communication skills, along with a commitment to delivering high-end refurbishments to the highest possible finish. Some basic IT skills needed word, excel and emailing mainly must have driving licence and van. we pay petrol, parking congestion. we dont pay parking tickets

Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. We have recently created a new brand, Detroit City Burger. We offer a retro twist on the classic American burger using only the best quality ingredients which are then grilled and fried to perfection. This opportunity is for this particular outlet. Here's a little bit more background on our other brands: Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Detroiy City Burger's next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role, ideally in a fast-food burger restaurant., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

Osteria Angelina is a family-owned sister restaurant to Angelina Dalston, located in the heart of Central London. Rooted in the Italian tradition of generous hospitality and simple, beautiful food, an osteria is a place where guests are welcomed like family. We celebrate Itameshi – Italian cuisine made with Japanese ingredients and influences. Our à la carte menu changes with the seasons and is shaped by the day’s best ingredients. With an open kitchen, a visible pasta lab, and a relaxed service style, we honour craft, not convention. There is no right way to order. There is no dress code. You can use your hands. Make yourself at home. We are now looking for an Assistant General Manager (AGM) who is passionate, hands-on, and ready to be a key player in a unique and growing hospitality concept. The Role – Assistant General Manager As AGM, you will support the General Manager in overseeing the day-to-day running of the restaurant, ensuring smooth operations across both the floor and back of house. You’ll lead the team by example, build strong relationships with guests and staff alike, and ensure that every service is delivered with care, energy, and precision. Key Responsibilities Assist in managing the full operation of the restaurant, including daily service, team leadership, and guest satisfaction. Drive and maintain high standards of service, hospitality, and operational excellence. Support recruitment, training, and development of the front-of-house team. Act as a role model for our culture of relaxed, attentive, and genuine service. Ensure full compliance with health & safety, licensing, and hygiene standards. Collaborate with the kitchen, bar, and senior management to deliver a seamless guest experience. Monitor and report on key performance metrics, including staffing, costs, and revenue targets. What We’re Looking For Proven experience as an Assistant General Manager or Restaurant Manager in a premium casual or semi fine dining environment. A natural leader who motivates and empowers others through empathy and example. Strong operational and floor presence, with excellent attention to detail. Passion for hospitality, guest experience, and building lasting relationships. Knowledge of Italian and/or Japanese cuisine and culture is a plus. Calm under pressure, organised, and adaptable in a fast-paced environment. What’s In It for You Competitive salary (£48k–£55k DOE) High-quality staff meals on duty Discounts at Osteria Angelina and sister restaurants Structured training and career development opportunities Opportunity to play a vital role in shaping a standout restaurant experience Be part of an independent, creative, and passionate hospitality group