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About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we're looking for... Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Reception The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
The Rock Project, the UK & Ireland's leading rock and pop music school will be opening in early March 2025. We are currently looking for an energetic and passionate Manager to teach & inspire small groups of 7-11 & 12-18 year olds at our Canary Wharf/ Isle of Dogs school on a Saturday. The successful candidate would have good teaching experience in either electric guitar, bass guitar, drums or vocals, and a passion for teaching children aged 7+. They are required to drive to the venue and is responsible for the set up, run and logistics of the session, with help of a Session Assistant. This position involves working with children therefore the successful applicant will be required to apply for an enhanced DBS disclosure, or already hold one that has been issued within the last 3 years. We are looking for someone who: - Is a reliable and professional musician - Has experience and enjoys teaching children in groups of up to 5 students - Can build positive relationships with both adults and children - Has a passion for and have good knowledge of Electric Guitar, Bass Guitar, Drums or Vocals - Is outgoing, friendly, inspiring and able to lead a lesson - Has experience of leading music session within a large group setting (desirable) - Is dependable and committed to providing high quality music education - Is self-employed and hold a UTR (or can register as self-employed) - Has an enhanced DBS certificate (or willing to get one) - Has a commitment to safeguarding - Can drive, with full UK driving license Role of a Session Manager: - Assume control of the van and equipment - Drive the equipment to and from the session - Set up the session in time for the start time - Run the session as stipulated by The Rock Project – 2 hours for Junior Session and 2 hours for Senior Session - Deal with any parent queries at the session, anything ‘admin’ is to be referred to the franchisee - Pack down the gear with care into the van - Report any broken equipment to the franchisee They will also be expected to: - Plan each session and write a schedule of songs for upcoming weeks/ term - Liaise and take charge of the tutors via the Whatsapp tutor group - Mark the quizzes each week - Print out both quiz tables and any new student registration forms (this will be emailed to you) - Provide welcome pack and reg form for new students’ parent when they arrive - Catch up with tutors about how lessons have gone and report back any problems/disruptive students to the franchisee - Be aware of The Rock Project child protection policy during the group hour. Watch out for any students who are struggling. Keep on top of any safeguarding matters. - RUN A GOOD SESSION! Keep it light and fun for all the students! Equipment provided. Salary: £120 per day plus bonus scheme
About the job Company Description We have always done coworking... Since 2006 The Hoxton has been home to laptop savvy workers making use of super-fast Wi-Fi and comfy sofas as they hustle away in a place that feels like home. So, it feels only natural for us to take our love for great experiences and create a space that offers everything you need to do your (other) day job or take over the world, in our stylish and comfortable surroundings. Working From opened its doors in Feb 2020…. There’s something for everyone. Think hot-desking, open studios, dedicated offices, events & wellness spaces, a member café & bar and a stimulating events programme – all with stunning views over the Thames. Job Description What you will do… The General Manager is responsible for all aspects of maintaining an efficient, safe, and profitable Workspace whilst focusing member experience and engagement, leading the team to support in delivering on expectations. What you can expect as our GM : You will be responsible for the strategic overview of the business and be involved in the Brand and PR led initiatives. Oversee the operation on the ground and report directly into the Hotel General Manager. You will be the first point of contact with the key members of the team to ensure operational sales targets and retention levels are being achieved and assist in the process of membership sales as and when required. You be will responsible for achieving financial targets, forecasting monthly revenue, and reporting on month end performance. Attend Hotel Operational meetings as and when required and work closely with the Hotel team on crossover operations and building specific systems. Work closely with the Brand team to assist in developing and programming a social events calendar for our members. Lead by example by setting the standard for team members Monitor the team members and WF member satisfaction, taking action to correct and direct when needed Oversee the development and maintenance of quality service standards by conducting ongoing evaluations, working with the maintenance manager and team Ensure Standard Operating Procedures and encourage training and development for all team members Maintain an appropriate level of involvement with local arts and cultural communities to help cultivate relationships that are on brand and promote our mission. Develop accurate and aggressive short and long term financial objectives that are consistent with company goals. Prepare financial reports for management that clearly explain operational effectiveness, trends and variances. Establish and maintain a progressive culture with support of the People & Culture Team Keeping team members motivated and engaged. Oversite of day-to-day operations of the facility, ensuring that all departments are functioning at high level, ensuring 360 degrees of hospitality to all members. Identify and help establish and execute marketing, sales, and operational objectives producing results that exceed business expectations. Helps to plan and organizes the work of different departments within the space. Works with Senior Leadership Team to create new Strategies to promote and execute on brand objectives. Maintain a high member service focus by approaching your job with the needs of the members in mind. Qualifications What we are looking for … A well versed General Manager with minimum 2 years experience in the role or similar, to focus on revenue generation, profit and capital projects. You will need to have experience of managing a team including developing talent, with great people management and communication skills. For this position an awareness of financial processes including invoicing and P&L’s MS Office, in particular Word and Excel is required. Someone who will make a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both members and colleagues. You are decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done.) You are motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance You are flexible, responding quickly and positively to changing environments. You are ready to develop a profitable business that aims to design and deliver a series of experiences, spaces and amenities conceived to attract, inspire and support entrepreneurs Additional Information What’s in it for you… A competitive salary 25 days holiday (and bank holidays), eligibility to take part in the company discretionary bonus scheme, pension, private medical and life insurance. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!). Enjoy a night at The Hoxton and a meal for two when you first start with us Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s Ok not to be OK; Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more. Treat yourself with lots of retail & hospitality perks through our partners. Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with Shelter From The Storm Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Management The company Honest & Flexible Since 2006 the comfy sofas at The Hoxton have been the unofficial workspace of choice. So, after years of welcoming laptoppers into the lobbies it made sense to take everything we’d learned, step it up a level and launch a co-working space. The idea was simple – offer a place with all the best bits of The Hoxton’s lobbies with a few more work-friendly factors and office features, for a relaxed workspace that feels like home.
We are seeking a highly skilled and motivated Construction Project Manager to oversee and manage construction projects from inception to completion. The ideal candidate will possess strong leadership abilities, have experience managing projects and to be excellent time management skills. This role is crucial in ensuring that projects are completed on time, within budget, and to the highest quality standards. Resposibilities: - Working with architects, engineers, and surveyors to create and implement construction plans and schedules - Monitoring the budget to ensure projects are completed within budget - Hiring construction workers and assigning tasks to contractors and subcontractors - Ensuring that staff are working safely and productively - Liaising with clients and construction professionals to arrange schedules and direct activities - Providing progress reports to clients - Tracking activities from the beginning to the end of the project - Resolve any issues or conflicts that arise during the construction process - Negotiating with vendors, suppliers, and subcontractors Qualifications: · Proven experience as a construction project manager or similar role · Strong knowledge of construction processes, materials, and techniques · Excellent communication and interpersonal skills · Ability to effectively manage multiple projects simultaneously · Strong problem-solving and decision-making abilities · Time management skills to meet project deadlines We look forward to receiving applications from candidates who are eager to contribute their expertise in managing successful construction projects.
We are looking for General Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. The Manager Role: - Enabling brilliant customer experience. - To run a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. - Exceptional organisational skills to keep operations smooth, even during peak times. - Cost-efficient stock control and ordering. - Ensuring the food is always of the highest quality. - Getting hands-on in the restaurant. - Provide training and development for staff. What we offer :) - Competitive Salary - Ongoing training and development opportunities to further enhance your skills - Paid Break - Staff meal provided on shift - Friends and Family discount Come and Join our Honi Poke team :)
Floor Manager - Berenjak Borough Salary - Up to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant Berenjak Borough are seeking a Floor Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Floor Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Berenjak, the Iranian restaurant from Kian Samyani and JKS Restaurants. Our Borough Market restaurant follows Berenjak’s first site, which opened in Soho in 2018 and was awarded a Michelin Bib Gourmand in 2019. Berenjak Borough offers an expanded menu that includes several new homestyle Iranian dishes, alongside all the signature Berenjak classics. Just as the original Berenjak introduced diners to the flavours of Tehran’s hole-in-the-wall eateries, the new restaurant brings the classic charcoal-grilled kebabs, such as the minced lamb koodibeh and poussin jujeh tond, for which Berenjak is best known. Many of the signature mazeh small plates from our Soho restaurant also make the jump to Borough, including the black chickpea hummus, the Panir Sabzi (Persian feta with radish, fresh herbs, and nuts), and the taftoon clay-baked sourdough seeded flatbread. The Role As Floor Manager, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. As Floor Manager, you will be responsible for: Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Overseeing the waiting staff to ensure the smooth running of all sections; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Floor Manager will have: Previous experience as a Floor Manager or Restaurant Supervisor ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage;
As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties
The ideal candidate will be responsible for overseeing the planning, execution, and successful completion of air conditioning installation and maintenance projects. this role requires a deep understanding of HVAC systems, strong leadership skills, and the ability to manage budgets, timelines and teams effectively. The Air conditioning project manager will work closely with clients, engineers, and contractors to ensure the project is delivered on time, within the budget allowance and to the highest quality standards. Project Locations: London & Surrounding Areas Qualifications NVQ Level 6 in management Depending on experience we can offer NVQ Level 6 Skills Good communication Programme tracking Preparing applications
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
JOB VACANCY Construction Project Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK London (this role involves field work, therefore, your places of work vary) SALARY £40500.00 per annum £20.77 per hour We have an exciting opportunity for a skilled and experienced Construction Project Manager (SOC: 2455). The ideal candidate will be the driving force behind the success, stability and execution of our building projects throughout the entire development process. You will be responsible for the planning, design and construction from commencement to completion and subsequent facilitation of the handover. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, COSHH, risk assessment and many other qualities will be part of the great Project Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering building projects from inception to handover and completion ● Liaison with other I.Chime team members in improving the management processes and structures. ● Procuring construction works including main contracts, enabling works, major packages and specialist trades working closely with I.Chime Management Team. You will also support the generation and approval of tenders. ● You will monitor the progress of our projects, report and report remedial actions to management, effectively manage the project budget and all costs to ensure successful completion within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports, incorporation of contractor and consultant project reports and briefing the team. ● You will monitor and update project financial forecasts and cash flows, manage construction project teams, chair meetings with design teams, cost consultants, contractors and other specialists/stakeholders. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information for invoicing at the end of projects. ● You will also be able to manage and coordinate construction activities/sites ensuring strict adherence to health and safety on site and that each project is delivered in accordance with the RAMS for the project. ● You will work schedules based on prior discussion with clients, architects, surveyors etc. ● You will be responsible for temporarily hiring, inducting and supervising staff. ● You will conduct forecast assessments of potential challenges and disruptions to ongoing projects, including the impact of traffic and new developments. ● You will be responsible for coordinating and ensuring that materials and construction methods are compliant with specifications and statutory requirements and that there are no deviations from agreed plans. Skills and Qualifications: ● Ideally ICE,MRICS, MCIOB or other suitable professional bodies considered (but not essential) ● A good academic background is essential; therefore, the prospective candidate must have an undergraduate degree in Construction Management or Civil Engineering or any related subject. ● A complimentary postgraduate qualification in either Project Management or Construction Management will be essential. ● A minimum of 5 years in building and project management experience, as well as proven project delivery experience at planning and construction stages will be essential. ● A full understanding of project delivery, costs, and programme management in both residential and commercial settings. ● You will have the ability to compile project programmes, review, amend and update them using MS Project, Aster or similar construction programme software. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 10 January 2025 Benefits: ● Competent salary £40500 and occasional home-working opportunities depending on business needs. ● Auto pension enrolment with NEST ● Bonus Scheme ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis CONTACT US: **Please send your CV and Cover Letter
Job Description: Level 5 Registered Manager Job Title: Registered Manager (Level 5) Location: London Reports to: Director/Owner Job Type: Full-time Overview: We are seeking a passionate and experienced Level 5 Registered Manager to oversee the day-to-day operations of our domiciliary care service. You will be responsible for ensuring that our care services meet the highest standards of quality, safety, and compliance with regulatory requirements. This is a fantastic opportunity to lead a team of dedicated care professionals and make a meaningful difference in the lives of our clients. Key Responsibilities: • Lead and manage the care team, ensuring a high standard of care delivery. • Oversee all operational aspects, including staffing, client care plans, and scheduling. • Ensure compliance with CQC standards and regulations. • Develop and maintain policies, procedures, and risk assessments. • Conduct regular audits and assessments to ensure continuous improvement. • Manage recruitment, training, and development of staff. • Handle complaints, safeguarding issues, and incidents effectively. • Ensure that staff and clients are fully supported, with regular supervision and reviews. • Maintain accurate records and ensure the company is audit-ready at all times. Qualifications & Experience: • Level 5 Diploma in Leadership for Health and Social Care or equivalent. • Proven experience in managing a domiciliary care service or similar. • In-depth knowledge of CQC regulations and compliance. • Strong leadership, communication, and organizational skills. • Ability to work independently and as part of a team. Benefits: • Competitive salary. • Ongoing professional development and training. • Flexible working arrangements. • Supportive and collaborative work environment. If you’re a dedicated and experienced manager with a passion for quality care, we’d love to hear from you!
Cocotte are looking for an experienced, positive, and motivated Flexible part-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide great customer service - A can-do attitude and multi-tasker to ensure the right things are done on time - A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £13ph (including service) Apply today to join the growing team here at Cocotte!
Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business; Determines staffing, financial, material and other short- and long-term requirements; Oversees staff training, rotas and the allocation of work; Provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with; Ensures that adequate reserves of merchandise are held and orders new stock as required; Maintains financial and other shop records and controls security arrangements for the premises; Authorises payment for supplies received and decides on vending price and credit terms; Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
We are looking for great Supervisors/ Team Leaders to join our Roasting Plant Coffee pioneer team at Gracechurch Street. We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry. What you'll be doing: Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need: Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitude Experience of customer service The diary to accommodate flexible shifts An eye for detail and high quality Ability to lead and inspire the team during busy hours Experience in supporting shop management and day to day managerial tasks A basic knowledge of training At least 1 Year of Barista or coffee making experience Minimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: Training available and opportunities for career growth and development across the business Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings Great flexible working hours and paid breaks Referral Program Free lunch on every shift Loads of free coffee whiles on shift! A day off on your Birthday Beautifully designed coffee shops in some of London's most unique locations
We are looking for an enthusiastic Assistant Manager to join our vibrant sandwich bar team in Holborn! Key Responsibilities: - Prepare catering orders, focusing on delicious sandwiches in the morning. - Craft quality coffee to delight our customers. - Provide excellent service during lunch, ensuring a friendly atmosphere. - Maintain cleanliness in your section at the end of each shift. Requirements: - Minimum of 2 years experience in food preparation. - Ideally, some background in customer service. - Intermediate English proficiency. - Valid permission to work in the UK. Compensation: - Starting pay from £13.80 per hour, in line with London living wages. What We Offer: - Comprehensive training to set you up for success. - A dynamic work environment with opportunities for growth. If you are ready to take the next step in your career, please send your CV to us. We look forward to meeting you! Good luck!
Supervise the shop's daily operations to ensure efficient and seamless workflows. Organize staff schedules and coordinate shifts to guarantee sufficient coverage during peak periods. Address customer inquiries, resolve complaints effectively, and ensure a positive customer experience. Oversee food quality, ensuring all items meet established standards. Manage inventory by ordering supplies, monitoring stock usage, and minimizing waste. Uphold cleanliness and hygiene, adhering to all food safety regulations. Handle cash transactions, maintain accurate sales records, and reconcile the cash register at the end of each shift.
Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.
Key Responsibilities: Manage and supervise the floor staff. Ensure that all guests receive excellent customer service. Coordinate with the kitchen staff to ensure timely and accurate food delivery. Address customer inquiries, complaints, and feedback in a professional manner. Maintain the cleanliness and organization of the dining area. Train, motivate, and schedule staff to ensure optimal performance and coverage. Monitor inventory levels and collaborate with the management team on ordering supplies. Implement and enforce restaurant policies and procedures. Conduct regular staff meetings to communicate updates and expectations. Requirements Excellent leadership skills. Strong problem-solving and decision-making abilities. Ability to handle high-pressure situations and multitask effectively. Attention to detail and commitment to quality standards. Basic understanding of inventory management and point-of-sale systems.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality
Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.
About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Bakery & Cafe Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. ** What You'll Do** - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. ** What you'll bring** - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
Oversee the restaurant floor for smooth service and quality. Respond to guest inquiries, concerns, and special requests to ensure a positive experience. Support and guide the front-of-house team to deliver excellent service. Regularly check food and drink quality to meet standards. Manage staff schedules to cover busy times efficiently. Work with kitchen and bar teams for prompt and quality service. Track stock levels, coordinate with suppliers, and ensure safety and hygiene regulations are met.
To assist the Shop Manager in meeting agreed sales targets. Ensuring that customers receive prompt service and quality goods and services. Responding to customers' inquiries and complaints about goods an services. Planning and preparing work schedules and assigning staff to specific duties interviewing, hiring, training, evaluating, dismissing, and promoting staff, and resolving staff grievances instructing staff on how to handle difficult and complicated sales procedures Sell products according to policies and procedures - Eg Challenge 25 Examining returned goods and deciding on appropriate action Taking inventory of goods for sale and ordering new stock ensuring that goods and services are correctly priced and displayed. Ensuring safety and security procedures are enforced. To be in charge of the shop when the Manager is not there.