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We are looking for an experienced Operations Manager to join out team to formulate strategies, improve performance, procure material and resources and secure compliance. You should be ready to cultivate and maintain relationships with clients and other business suppliers, find ways to increase quality of customer service and implement best practices across all levels. You'll have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations.
Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. A Supervisor supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Supervisor is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
We are looking for General Manager who’s bubbly, full of energy, organised and a great team player to join our lovely Honi Poke family. We've made it our mission to boost wellbeing by bringing sunshine, food love and full-on pacific Hawaiian flavours to our customers. Our fresh, tasty bowls make us special, but the people who work for us are an important part of the recipe too. The Manager Role: - Enabling brilliant customer experience. - To run a sparklingly clean restaurant that complies with all food safety and Health and Safety legislation. - Exceptional organisational skills to keep operations smooth, even during peak times. - Cost-efficient stock control and ordering. - Ensuring the food is always of the highest quality. - Getting hands-on in the restaurant. - Provide training and development for staff. What we offer :) - Competitive Salary - Ongoing training and development opportunities to further enhance your skills - Paid Break - Staff meal provided on shift - Friends and Family discount Come and Join our Honi Poke team :)
We are seeking a dedicated and experienced Deputy Manager to join our team in providing exceptional care and learning for children aged two-five. The ideal candidate will possess a strong background in working within early years. Duties - To work with the Manager in overseeing daily operations of the Pre-School ensuring compliance with all regulatory requirements. - Lead and mentor staff, fostering a collaborative environment that promotes quality care and professional development. - Deputise in the manager's absence. - Maintain effective communication with families, colleagues and other professionals. - Be a role model for the staff team, modelling sensitive and responsive interaction and extending the children's learning. - Participate in staff training sessions and contribute to continuous improvement initiatives within the Pre-School Experience - Proven experience in a Pre-School/ nursery setting. - Demonstrated leadership skills with the ability to motivate and manage a team effectively. - Strong communication skills, both verbal and written, enabling effective interaction with families, and colleagues. If you are passionate about providing high-quality care and have the necessary experience to thrive in this role, we encourage you to apply for the position of Deputy Manager.
Key Responsibilities: - Oversee overall front-of-house operations, ensuring a seamless guest experience. - Manage and coordinate all front-of-house staff, fostering a positive and efficient work environment. - Oversee and support kitchen staff management to ensure effective communication and smooth coordination between the kitchen and front of house. - Support the General Manager in daily operations to maintain a seamless dining experience. - Manage administrative tasks, including budgeting, staffing rotas, and inventory oversight. - Lead by example in maintaining high service standards and fostering a positive work environment. - Ensure compliance with health, safety, and hygiene standards. - Develop and mentor team members to enhance their skills and productivity. - Handle customer inquiries and feedback professionally to ensure customer satisfaction. - Contribute to marketing efforts and community engagement activities to promote the restaurant. - Oversee financial reports and track performance metrics. Requirements: - Previous experience in a managerial or supervisory role within the hospitality industry. - Strong understanding of restaurant operations and administrative functions (e.g., budgeting, rota management). - Proven experience managing front-of-house and kitchen teams effectively. - Excellent interpersonal and communication skills. - Ability to work under pressure while maintaining composure and professionalism. - Adept at problem-solving and team management. - Proficiency in relevant software and systems for administrative work. - Core Values We Look For: - Passion for hospitality and dedication to providing top-tier service. - Commitment to quality and attention to detail. - A collaborative and team-oriented mindset. - Integrity and a proactive approach to challenges. Why Join Us? At Intoku, you will be part of a supportive and dynamic environment where your contributions are valued and rewarded. We offer opportunities for growth, continuous learning, and an exciting career path in the restaurant industry.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
Job Title: Floor Manager Company: TAS Foods Enfield LTD T/A German Doner Kebab Personal Skills: The ideal candidate for this role will possess: Strong written and verbal communication skills A positive attitude, flexibility, and enthusiasm for meeting and engaging with people Leadership qualities with the ability to motivate and train team members Proven problem-solving skills and the ability to work independently Employee Benefits: Discounted purchases with TAS Foods Enfield Ltd A supportive and excellent working environment Opportunities for growth and advancement within the company Role Details: Position Type: Full-time Work Environment: Friendly, professional team Training & Development: Opportunities for further training and self-development Operating Hours: Monday to Sunday Salary: £30,000 - £40,000 per annum Hours: 37.5 hours per week Main Responsibilities: As a Floor Manager, your responsibilities will include: Overseeing and managing the Front of House area to ensure high service standards Ensuring guest satisfaction by maintaining consistent, excellent customer service Addressing guest complaints promptly and taking effective action to resolve any issues Ensuring product quality meets company standards Organising and managing the responsibilities of Front of House team members for optimum team and guest satisfaction Leading and training team members through structured, well-organised training to ensure exceptional guest experiences Taking ownership of upselling and maintaining guest care to drive store sales and profits Fostering a cheerful, professional environment that encourages guest loyalty and return visits Qualifications and Experience: At least 1 year experience in a similar role, ideally within the food or hospitality industry Demonstrated ability to lead and train a team effectively Why TAS Foods Enfield LTD? Joining TAS Foods Enfield LTD as a Floor Manager means becoming part of a professional and dynamic environment. With the support of experienced team members, you will have the opportunity to make a significant impact on the success of German Doner Kebab. If you're ready for the challenge, this role promises fulfilling personal and professional achievements. Application Process: To apply, send your CV Please note that if we do not contact you within 10 working days, it may be that your application will not be pursued further at this time. However, we will retain your details for future suitable opportunities. Job Type: Full-time Pay: £30,000.00 - £40,000.00 per year Location: In person Application Deadline: 10/11/2024
Job Title: Floor Manager Company: TAS Foods LTD T/A German Doner Kebab Personal Skills: The ideal candidate for this role will possess: Strong written and verbal communication skills A positive attitude, flexibility, and enthusiasm for meeting and engaging with people Leadership qualities with the ability to motivate and train team members Proven problem-solving skills and the ability to work independently Employee Benefits: Discounted purchases with TAS Foods Ltd A supportive and excellent working environment Opportunities for growth and advancement within the company Role Details: Position Type: Full-time Work Environment: Friendly, professional team Training & Development: Opportunities for further training and self-development Operating Hours: Monday to Sunday Salary: £30,000 - £40,000 per annum Hours: 37.5 hours per week Main Responsibilities: As a Floor Manager, your responsibilities will include: Overseeing and managing the Front of House area to ensure high service standards Ensuring guest satisfaction by maintaining consistent, excellent customer service Addressing guest complaints promptly and taking effective action to resolve any issues Ensuring product quality meets company standards Organising and managing the responsibilities of Front of House team members for optimum team and guest satisfaction Leading and training team members through structured, well-organised training to ensure exceptional guest experiences Taking ownership of upselling and maintaining guest care to drive store sales and profits Fostering a cheerful, professional environment that encourages guest loyalty and return visits Qualifications and Experience: At least 1 year experience in a similar role, ideally within the food or hospitality industry Demonstrated ability to lead and train a team effectively Why TAS Foods LTD? Joining TAS Foods LTD as a Floor Manager means becoming part of a professional and dynamic environment. With the support of experienced team members, you will have the opportunity to make a significant impact on the success of German Doner Kebab. If you're ready for the challenge, this role promises fulfilling personal and professional achievements. Application Process: To apply, send your CV Please note that if we do not contact you within 10 working days, it may be that your application will not be pursued further at this time. However, we will retain your details for future suitable opportunities. Job Type: Full-time Pay: £30,000.00 - £40,000.00 per year Location: In person Application Deadline: 10/11/2024
ABOUT US: NOTTO is London’s newest and most exciting pasta restaurant, launched in Autumn 2023. We truly believe that pasta has the amazing ability to deliver great eating pleasure, that moment when you eat something and realise, that is the best thing you have EVER eaten, and we want to share that with everyone! . WHAT WE LOOK FOR: We are looking for an ambitious Supervisor that is passionate about hospitality and wants to progress their career with a growing brand. The right candidate has a passion for leading a team through guidance and training. You should have passion for leading/supporting teams and good hospitality. This is a service based role, you will be supporting the Restaurant Manager, leading the service when the RM and GM are off. The Supervisor will be in charge of Ordering / stock management, Opening and Closing. And most importantly maintaining service to a high standard! WHAT WE DO FOR YOU: - Strong career growth opportunities. Huge investment in training and development with qualifications across wine, food safety and an individual training programme to help you reach the next stage of your career with us. - Guidance and support from and industry leading General Manager and Ops Manager - A balanced work life – we know how important personal time is and this is reflected in our weekly staff schedules - Regular 1:1’s with the General Manager and Restaurant Manager, as a way of checking in with you - High quality and freshly prepared team meals whilst on shift - Cost price wines from our wine list - 50% staff discount for you and up to 3 of your family or friends (food only) - You and your partners birthday (if you have one) off each year - 28 days holiday per year plus one extra day paid holiday each year you work with us (up to 5 years). - Generous refer a friend scheme - We are passionate about providing an environment that encourages learning and growth, and we reward team members who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities that open up as a result of your hard work and commitment to your role. - Job Types: Full-time, Permanent - Pay: £15.38 per hour - Benefits: - Company events - Discounted or free food - Referral programme - Store discount - Flexible language requirement: - English not required - Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Work Location: In person
Job Offer: Floor Supervisor for Shisha Lounge at Onyx Restaurant Position: Floor Supervisor – Shisha Lounge Location: Onyx Restaurant Employment Type: Full-Time About Us: Onyx Restaurant is an upscale dining destination known for its unique fusion of exquisite cuisine, vibrant ambiance, and exceptional customer service. We pride ourselves on creating memorable dining experiences, and our Shisha Lounge is an integral part of that. To maintain and elevate the high standards of service in our lounge, we are looking for a passionate and experienced Floor Supervisor to join our team. Job Overview: As the Floor Supervisor for the Shisha Lounge, you will play a key role in ensuring smooth operations, delivering outstanding customer service, and maintaining a lively, welcoming atmosphere. You will manage the day-to-day activities, supervise the lounge staff, and oversee customer interactions, ensuring that our guests enjoy their time at the Shisha Lounge to the fullest. Key Responsibilities: - Supervise and coordinate the activities of the Shisha Lounge floor staff, ensuring exceptional service at all times. - Oversee the preparation and serving of shisha, ensuring quality control and guest satisfaction. - Manage lounge reservations and seating arrangements to optimize flow and capacity. - Train, mentor, and motivate staff to maintain high service standards and promote teamwork. - Monitor customer feedback, addressing any concerns or complaints promptly and professionally. - Ensure the lounge adheres to health, safety, and cleanliness regulations. - Assist in managing inventory of shisha supplies and lounge equipment, coordinating with the procurement team as needed. - Support management in planning and executing events or promotions in the Shisha Lounge. - Maintain a strong presence on the lounge floor, leading by example with a customer-focused attitude. Requirements: - Proven experience in a supervisory role in hospitality, preferably within a Shisha Lounge or similar setting. - Strong understanding of shisha preparation, flavors, and customer preferences. - Excellent leadership, communication, and problem-solving skills. - Ability to work in a fast-paced environment, maintaining composure under pressure. - A keen eye for detail and a commitment to delivering top-quality guest experiences. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary with performance-based incentives. - Opportunities for growth and career development within the company. - Staff discounts on food and beverages. - A dynamic and vibrant working environment. We look forward to welcoming you to the Onyx Restaurant family!
Spring Restaurant, located in the elegant Somerset House, is seeking an experienced Assistant Manager. If you have a background in high-quality restaurant operations and a passion for exceptional service, we want you to be part of our team! Why Spring? At Spring, we pride ourselves on creating delightful dining experiences where seasonal produce and heartfelt cooking meet exceptional service. Our ethos centres around nurturing relationships—both with our guests and within our team. You’ll join a dedicated group committed to making every dining moment memorable. What You'll Do: - Lead with Inspiration: Direct and motivate our front-of-house team to create a welcoming atmosphere, where every guest feels valued. - Communicate Effectively: Collaborate with other department managers to ensure smooth, efficient operations and an exceptional dining experience. - Cultivate Relationships: Build strong connections with our guests, promoting loyalty and a sense of community. - Deliver Excellence: Ensure our service standards are met, and our team is well-informed about our menu and ethos. Key Responsibilities: - Provide guidance, support, and feedback to team members, creating a culture of openness and trust. - Collaborate with the Head Chef to ensure menu items are accurately represented and allergens are communicated effectively. - Oversee daily operations, including shift briefings, staff training, and performance coaching. The Package – Assistant Manager – £38K+ - Competitive Pay: Combining house pay and service charge plus tronc scheme bonus. - Uniform Allowance: Receive support for your uniform costs. - Flexible Rota: Work-life balance with a flexible schedule (Sundays and Mondays typically off). - Staff Meals: Delicious meals provided during service. - Career Development: Paid training, WSET courses and opportunities to learn from suppliers. - Generous Leave:28 days of holiday for full-time roles. - Celebration Bonus: A £100 voucher for your birthday! - Comfort and Convenience: Fully equipped staff facilities, individual lockers, and a staff discount scheme at Spring and Somerset House. - Employee Perks: Access to Perkbox for additional benefits. If you’re ready to take the next step in your hospitality career and share our passion for great food and exceptional service, we want to hear from you! Please send your CV and a brief cover letter highlighting your experience and why you’d be a great fit for Spring!
Overview We are seeking an experienced and dynamic Bar supervisor to oversee the daily operations of our bar. The ideal candidate will possess a strong background in hospitality and bartending, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. As Bar supervisor, you will be responsible for managing’ staff, ensuring compliance with food safety regulations, and creating an inviting atmosphere for our guests. Responsibilities Lead and manage bar staff, providing training and support to ensure high standards of service. Oversee the preparation and presentation of beverages, ensuring consistency and quality. Maintain inventory levels, placing orders as necessary to ensure the bar is well-stocked. Ensure compliance with health and safety regulations, including food safety standards. Develop and implement creative drink menus that align with current trends and customer preferences. Manage customer relations, addressing any issues or concerns promptly to enhance guest satisfaction. Collaborate with kitchen staff to ensure seamless service during busy periods. Monitor financial performance of the bar, assisting in budgeting and cost control measures. Experience Proven experience in a hospitality role, preferably within a bar or restaurant environment. Previous leadership experience in managing a team is essential. Familiarity with bartending techniques and cocktail preparation is required Excellent communication skills with the ability to engage effectively with both staff and customers. A passion for the hospitality industry and a commitment to delivering exceptional service. If you are looking to take your career to the next level in a vibrant environment where you can showcase your skills, we encourage you to apply for this exciting opportunity as Bar Manager. Job Type: Full-time Pay: £15.00 per hour Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Weekend availability Experience: Bar Supervising: 2 years (required) Cocktail making: 2 years (required)
Who is Momentum Services Ltd? Momentum Services Ltd. is a multicultural company with a diverse and friendly workforce which makes our people the wealth of our company.. We are growing at high speed and we are always on the lookout for great talents to join us. We provide Eurostar a high-quality Customer Service in the Eurostar Business Premier Lounges, On-board services in London as well as in Paris, Brussels, Amsterdam, Rotterdam. We also take care of the check-in in Amsterdam and Rotterdam Eurostar stations. Our ways of working are focused on reducing our carbon footprints so we can ensure that Eurostar remains a sustainable way of travel. The London Business Premier Lounge continues to grow and offers exciting opportunities for talented & highly motivated professionals who have an eye for detail and an appreciation for the exceptional quality and level of service they stand for. The Role: We are currently seeking an Assistant Manager for our Business Premier Lounge in London who take prides in delivering an outstanding Customer Experience. The Lounge Assistant Manager is the Ambassador of Momentum Services Limited and represents our Savoir Faire in terms of customer service to the customers and our client. The role requires a dynamic individual who can take ownership of the lounge operation and engage the team to deliver service excellence. The candidate must have strong communication / organisational skills, and acute attention to details. The ideal Assistant Hospitality Manager candidate must have: - A proven record of team management and managing supervisors - Immaculate presentation, being courteous and refined - A hand – on approach, lead by example, be hardworking, flexible, result focused, enthusiastic and problem solver. - Demonstrate resilience in a busy and constantly changing environment. - IT literacy - French, English fluency is essential, Dutch is a plus. Job Type: Full-time Additional pay: Performance bonus Benefits: Company pension Employee discount
We are seeking a dedicated and experienced Registered Manager to oversee the operations of a children's residential facility. The ideal candidate will possess a strong background in care, working with children and will be responsible for ensuring the highest standards of care are delivered to residents and service users. This role requires exceptional leadership skills and a commitment to fostering a supportive environment for both staff and residents. Duties Lead and manage the day-to-day operations of the home, ensuring compliance with regulatory requirements and company policies. Develop, implement, and review individual care plans tailored to meet the needs of each resident. Supervise and support staff in delivering high-quality care, providing training and guidance as necessary. Oversee medication administration processes to ensure safety and adherence to protocols. Maintain effective communication with residents, families, and external agencies to promote a collaborative approach to care. Conduct regular assessments of resident needs and satisfaction, making adjustments to care plans as required. Ensure that the facility is maintained to a high standard of cleanliness and safety. Foster a positive culture within the team that encourages professional development and teamwork. Skills Proven experience in a managerial role within residential care or similar environment. Strong knowledge of residential care for children Excellent leadership skills with the ability to motivate and inspire a team. Proficient in developing care plans that meet individual resident needs. Strong organisational skills with attention to detail in medication administration. Effective communication skills, both verbal and written, with an empathetic approach towards residents and families. Ability to manage multiple priorities in a fast-paced environment while maintaining high standards of care. Requirments Recent experience working as a Children's Home Manager Diploma/NVQ Level 4 in Children and Young People in a residential setting (or equivalent qualification) or above Excellent knowledge of working with our Regulators (Ofsted), The Children’s Homes Regulations 2015 including The Quality Standards Excellent knowledge of Safeguarding children legislation If you are passionate about providing exceptional care and possess the necessary skills and experience, we encourage you to apply for this rewarding opportunity as a Registered Manager. Job Types: Full-time, Permanent Pay: £45,000.00-£70,000.00 per year
We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: - Make sure that tables are set up and dressed properly prior to service - Maintain a clean and orderly dining room, in extreme cases remove slovenly patrons from the premises - Maintain and present complete and accurate section meal tickets to the kitchen staff - Be responsible for helping wait staff and bussers with clearing and resetting of tables after service - Ensure that food and drinks orders have been recorded correctly - Ensure that all customers have been greeted - Ensure compliance with food safety regulations and best practices After a probation period, it will also take other responsibilities as : - Train new employees - Monitor inventory levels and assist in ordering supplies if needed - Provide constructive feedback to team members - Opening and closing duties. - Oversee daily activities as food preparation and production process to maintain high quality standards Join us as we strive for excellence in our operations while fostering a positive work environment for our team!
Job Summary Post Title Deputy Manager Residential Care Pay Range £35,000 to 40,000 Service Area Children and Families Line Manager Head of Home Location Bromley Hours Full time / 6-month probation Section 1: Job Purpose To support the home manager in their tasks and in their absence be responsible for the continuation and development of good practice according to the policies and guidelines of Seven Steps Healthcare Section 2: Main Responsibilities and Duties · To share responsibility for the care and welfare of all children and young people using the services offered by the resource and to ensure policies, philosophies and practice are such as to keep their best interests paramount. · To be responsible for the management, development, supervision and appraisal of a team of residential workers, and the services they provide both inside and outside the establishment. · To be aware of all in-house procedures, principles and guidelines and all departmental guidelines and procedures. · To attend regular personal supervision with the Head of Home · To participate in regular management meetings for the planning and development of services · To participate in the establishment's staff appointment procedure. · To undertake administrative duties as identified by the management team. · To be involved in the training and supervision of Bank Workers. · To liaise and work with families, other professionals, teams and agencies in the interests of service users. · To ensure high quality reports are prepared for and to attend or chair care planning meetings, reviews, case conferences and court as necessary. · To undertake professional training in the best interests of the service. · To be aware at all times of the need for confidentiality. · To participate in child-care and shift-leading duties as required. · To be aware of Seven Steps Healthcare, organisational values and behaviours and their impact on this post. · To participate in Seven Steps Healthcare performance management processes. · To carry out the duties of the post in accordance with Seven Steps Healthcare diversity policy. · To carry out all duties and responsibilities with reasonable care for the health and safety of you and any other persons who may be affected by your acts or omissions at work and to co-operate fully with Seven Steps Healthcare in health and safety matters. This job description will be supplemented by annual target-based outcomes, which will be developed in conjunction with the post holder. It will be subject to regular review and Seven Steps Healthcare reserves the right to amend or add to the duties listed. Section 3: Values and Behaviours We expect your values and behaviours to reflect the values of the organisation: Proud Ambitious Collaborative Trustworthy Core Competencies: · Self-development, technical and professional expertise - The ability to develop oneself to one’s full potential applying technical and/or professional knowledge and expertise · Listening and Communicating - The ability to receive, understand and convey information and ideas effectively to others · Flexibility and adaptability- The ability to approach things freshly, with an open mind, and to adapt to change · Respecting others and valuing diversity- The ability to demonstrate and promote Seven Steps Healthcare Community Cohesion and Equalities Strategy and Policy in ways that can be recognised by employees, customers, partners and colleagues · Team working and relationship building- The ability to build mutually beneficial and productive relationships between individuals working in a team or with other teams and individuals · Customer focus - The ability to provide services and deliver solutions that best meet the needs of the customer The following criteria will be assessed from information provided on your completed application form, during the shortlisting and assessment process, and from your references. Section 4: Knowledge, Skills and Experience (taken from role profile) Essential Desirable Working knowledge Children Act 1989 and 2004, Care Standards Act 2000, Children's Homes Regulations P Working knowledge on issues of child protection P Working knowledge of Health and Safety Regulations and practice P Child development P Understanding Children /young people with complex needs P Community care P Clear communication with a variety of different people, both verbally and in report writing P Ability to use information technology P Ability to demonstrate an understanding of the management tasks and responsibilities P Ability to manage financial budgets within Seven Steps Healthcare financial regulations P Observation and assessment skills P Minimum of 2 years working with children P Working as part of a team. P Minimum of 2 years in residential work P Minimum of 1 year’s management including recruitment and selection of staff, and supervision and appraisal of staff P Working in partnership with other agencies and families P Qualifications Essential Desirable Leadership and Management Health and Social Care P Good Standard of Education P Qualification in specific work with young people and their families, e.g. QCF Level 3/4 in residential care P Other Requirements Essential Desirable · Ability to deal with the administration duties of the post. · Resilient- able to work in an environment that is physically and/or emotionally demanding. · Patient and understanding. · Need for confidentiality and reliability. · Prepared to tackle practical jobs · Commitment to training, supervision, appraisal, and attendance at staff meetings. · Must be able to demonstrate an awareness of the importance of equal opportunities for staff and clients, considering gender, race, disability, sexual orientation, and age. · Imaginative, creative, and enthusiastic. · To undertake duties involving moving and handling, when necessary. · This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties the post holder will be expected to undertake a criminal record check as part of the recruitment process. P Section 5: Job Context, Current Deliverables and Priorities This job summary is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This job summary is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and ongoing discussions with the designated manager.
Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business
Job Title: Manager Holidays Rentals Company: Veevo Home Ltd Location: London Salary: £40,000 per year plus Bonuses About the Company: Veevo Home is a Services Apartments company with a portfolio of over 60 properties in central London. We are committed to delivering exceptional accommodations and services to our guests, offering unforgettable stays in prime locations. Job Description: Veevo Home is seeking an energetic and meticulous Manager to lead the operations of our esteemed properties in London. The ideal candidate will play a pivotal role in elevating the quality and standards of our properties, ensuring unparalleled guest experiences, and bolstering brand recognition for Veevo Home. Key Responsibilities: - Expertise with all major OTAs ( Airbnb, Booking, Vrbo, Expedia etc...) to ensure listings are meticulously crafted and optimized, enhancing visibility and appeal to stand out in a competitive marketplace. - Elevate the quality and standards of all managed properties. - Uphold exceptional standards of cleanliness, maintenance, and guest satisfaction. - Lead and supervise a dedicated team to efficiently fulfill all responsibilities. - Demonstrate exceptional attention to detail to maintain the aesthetic appeal and functionality of the properties. - Ensure guests enjoy memorable stays and consistently leave glowing reviews. - Collaborate effectively with linen providers, maintenance crews, and cleaning teams. - Act as a strategic problem-solver, identifying and implementing innovative solutions to challenges. Requirements: - Proven track record in Service Apartment Business, Hotels or a related field. - Strong leadership and team management capabilities. - Outstanding communication and interpersonal skills. - Meticulous attention to detail with a commitment to upholding high standards. - Ability to multitask, prioritize, and meet deadlines efficiently. - Passion for delivering exceptional guest experiences. - Creative thinker with a proactive approach to problem-solving. If you meet the requirements and are passionate about delivering exceptional guest experiences, we invite you to join our team at Veevo Home as our Property Manager. Apply now and be part of our exciting journey! Job Type: Full-time Pay: £40,000.00 per year Additional pay: Yearly bonus Benefits: Sick pay Schedule: 8 hour shift Experience: Property Management: 1 year (required) Customer service: 1 year (required) Licence/Certification: Driving Licence (required) Work Location: In person Reference ID: Property Manager Expected start date: As soon as Possible
Floor Manager - Full time New Restaurant opening OSTERIA DEL MARE Opening date: mid-November 2024 Are you a first-class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next_ Restaurant Floor Manager here at Osteria Del Mare._ Essential requirements: · Experience within a high quality, fine dining and fast paced restaurant · Support the Senior Management team in ensuring the shift runs smoothly and our guests have a great experience · Make sure the company’s Food Hygiene and Health and Safety procedures are followed · Opening and closing procedures · People orientated with great passion for service and guest experience · Excellent food and drinks knowledge The Package and Benefits: · Rota based on 7 shifts, 5 days on and 2 days off! · Complimentary Meals on Duty. · Complimentary Dinner for two on your Birthday. · 50% Staff Discount · Excellent Training and Development Opportunities. · Staff Parties and Social Events.
Job description Meli Bakery is an exciting new venture set to open in Russel Square, London, WC1N 1BS. We are a bakery and patisserie dedicated to crafting artisanal breads, exquisite pastries, and delightful treats made from the finest ingredients. Job Overview We are seeking a dedicated and experienced Supervisor to join our dynamic team. The ideal candidate will possess strong leadership skills and a passion for the food production industry. As a Supervisor, you will oversee daily operations, ensuring that all food safety and preparation standards are met while fostering a positive work environment. This role is crucial in maintaining high levels of quality and efficiency within our establishment. Responsibilities - Lead and manage a team of staff, ensuring effective communication and collaboration. - Collaborate with management to develop menus and improve operational efficiency. - Proven experience in a supervisory role within the coffee and bakery or hospitality industry. - Engage with customers, taking orders accurately and providing recommendations based on their preferences. - A person experienced for at least a year in speciality coffee industry - Maintain cleanliness and sanitisation standards at all times in the serving and food preparation areas - Have an outgoing personality and genuinely enjoy talking to customers - Uphold high standards of quality control for all beverages served - Able to work quickly, calmly, and efficient during busy periods - Naturally seeks out tasks during quieter periods - Understands the value of paying attention to details - Knowledge of basic maths for handling transactions - Willingness to learn and adapt to new recipes and techniques - Effective time management skills to prioritise tasks in a fast-paced environment. - Experience in food preparation is advantageous, along with knowledge of food safety practices. - A friendly disposition with the ability to work well in a team-oriented atmosphere. - Monitor inventory levels and assist in restocking supplies as needed. - Strong leadership skills with the ability to motivate and manage a diverse team. - Experience in front house and bartending is highly desirable. - Excellent organisational skills with attention to detail. - Ability to work in a fast-paced environment while maintaining high-quality standards. - Strong communication skills, both verbal and written. Expected hours: 20 – 48 per week (Open to consider Part/Full Time applications) Join our team as a Supervisor and be part of an exciting coffee culture where your skills will be valued, and your passion for great coffee and delicious food will shine through. If you are passionate about leading a team in the vibrant world of food production and hospitality, we encourage you to apply for this exciting opportunity! Job Type: Full-time Pay: £12.00-£12.50 per hour Expected hours: 48 per week Schedule: - Monday to Friday - Weekend availability Experience: - Supervising experience: 1 year (preferred) - Coffee & Bakery: 1 year (preferred) - Hospitality: 1 year (preferred) - Customer service: 1 year (preferred) - Management: 1 year (preferred) Work Location: In person Reference ID: Supervisor Role Coffee & Bakery Needed!!!
We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service
Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Assistant Manager - The Red Setter Assistant Manager - New Opening - Seasonal Menu - Quality produce - 36k + Bonus - Clapham Urban Pubs, Bars & Restaurants are opening our newest site in March 2023 on Clapham's iconic - Northcote Road. A modern British gastro pub with an all-day food offering sumptuous small plates, stunning seasonal specials and hearty gastropub classics. We are currently recruiting for a talented and ambitious Assistant Manager with personality and charisma for our new opening. The Role • As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial understanding. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You're not precious, we leave our egos at the door and help get stuff done • Must have minimum 2 years' experience as a manager ideally working withing food led business • Solid communication and organisational skills, be approachable • Superb customer and floor service skills • An entrepreneurial flare, we want your ideas and to get involved in the local community • Passionate about people, training, mentoring, growing a team but most importantly, love to have fun We offer: • Package up to 36k pa + Bonus & Benefits • Career progression and promotion opportunities with regular new openings • Creativity and flair along with a brand new kitchen • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • Regular incentives and socials - a fun, family atmosphere • Goes without saying, but we'll feed you during your shift • Access to your wages at anytime via Wagestream • Birthdays are important - take the day off on us • Good people know good people - an awesome referral scheme - earn up to 1000 per successful referral!! • 10% off Gym membership • 30% off grooming and hair salons • Employee Assistance Programme (EAP) • Cycle to work scheme Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50 and nominated for Publican Award 2023), a fast-growing and independent London based hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!