An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.
Key Responsibilities: 1. Customer Engagement: Establish and maintain relationships with potential and existing customers to understand their needs and provide appropriate solutions. 2. Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets. 3. Product Knowledge: Possess in-depth knowledge of the products or services offered to effectively communicate their benefits to customers. 4. Market Research: Conduct market research to identify new sales opportunities and stay updated on industry trends and competitor activities. 5. Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, showcasing the company’s offerings. 6. Negotiation: Negotiate contracts and close deals that are beneficial for both the customer and the company. 7. Reporting: Maintain accurate records of sales activities, customer interactions, and sales forecasts. 8. Collaboration: Work closely with other departments, such as marketing and customer service, to ensure a seamless customer experience. 9. Customer Feedback: Gather and report customer feedback to help improve products and services. Qualifications: - Proven experience in sales or a related field. - Excellent communication and interpersonal skills. - Strong negotiation skills and the ability to close sales. - Self-motivated with a results-driven approach. They should be comfortable working independently and as part of a team.
Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.
Overview We are AT Homes Group, where we specialise in making our young people to feel "At Home" We are seeking a dedicated and compassionate Children's Home Manager to oversee the daily operations of our homes. This will be a new home and experience in this process is benficial and comes with a ofsted registration bonus! The ideal candidate will possess strong leadership skills and a deep understanding of care plans, particularly in relation to Childcare, Care plans and mental health. This role is crucial in ensuring that our service users receive the highest quality of care in a supportive and therapeutic environment. Duties Supervise and manage all aspects of the children's home, ensuring compliance with regulatory standards, Ofsted and best practices. Develop, implement, and monitor individual care plans tailored to meet the needs of each service user. Lead and support a team of therapeutic support staff, fostering a positive work environment that encourages professional development. Oversee medication administration and ensure that all staff are trained in safe practices. Conduct regular assessments of service users' needs and adjust care plans accordingly. Maintain effective communication with residents, families, and healthcare professionals to ensure continuity of care. Manage day-to-day operations, including staffing, budgeting, and resource allocation. Promote a culture of dignity, respect, and compassion within the home. Qualifications Level 5 Diploma or Equivalent is residential child care essential Degree in relevant field salary negotiable based on experience Ofsted registration Bonus Previous experience in a supervisory role within a children's home or other care home setting is preferred A background in Childcare or relevant healthcare qualifications is highly desirable. Strong leadership skills with the ability to motivate and manage a diverse team. Knowledge of EHCPs and care practices and experience in developing care plans for individuals with complex needs. Excellent communication skills, both verbal and written, with an empathetic approach to resident interactions. Ability to manage multiple priorities effectively while maintaining attention to detail. Commitment to continuous professional development and staying updated on best practices in care management. Understand and deliver ofsted regulations Experience in opening new homes preferred If you are passionate about providing exceptional care and have the necessary skills to lead our team effectively, we invite you to apply for this rewarding position as Home Manager.
Job Description: We are looking for experienced cleaners to join our team at a high-end establishment in Knightsbridge, London. The role requires an individual with a strong attention to detail and a commitment to maintaining high cleanliness standards in a customer-focused environment. Responsibilities: Clean and sanitize all areas, including floors, tables, restrooms, and counters, to ensure a spotless and welcoming environment. Dust, polish, and wipe down surfaces to uphold presentation standards. Empty bins and dispose of rubbish according to health and safety guidelines. Monitor and restock cleaning supplies as needed. Report maintenance issues or hazards promptly to management. Follow all health and safety regulations and policies to maintain a safe environment. Requirements: Proven experience as a cleaner, preferably in retail, hospitality, or food service settings. Strong attention to detail and dedication to maintaining a high standard of cleanliness. Ability to work independently and manage time effectively. Knowledge of health and safety regulations related to cleaning practices. Reliable, punctual, and able to work flexible hours, including evenings and weekends.
Experienced bartender and waiter/waitress required for a bubbly restaurant in Hither Green. Duties includes - Answering question related to the menu with recommendation - Opening and closing restaurant/bar - Preparing drinks, cocktail and coffees up to Sapore Vero standard - Answering phone and taking orders - Delivering food and drinks to customers - Processing payments - Cleaning tables after customers - Maintain a tidy floor and bar - Clean and polish glassware - Most important is to make sure that customers have enjoyable experience YOU MUST HAVE: - 2+ years experience - Good English If you are interested please answer her and we will be in touch with you
Senior Prestige Vehicle Technician/Mechanic Our independent Precision Vehicle Auto Centre specialist in Edmonton London requires an experienced car technician to join the team. You will have a proven ability in working with a range of vehicles, ensuring all work is carried out to an exceptional standard. Maintaining good staff–client relations is essential. The right candidate will work in an exciting workshop environment, repairing and servicing a range of prestige cars and classic vehicles. What we are looking for: - at least 1-2 years experience as a fully trained automotive technician - NVQ Level 3 or above in Vehicle Maintenance & Repair - proven ability in vehicle electrical systems and fault diagnostics - excellent standards of quality control - experience of keeping accurate records - excellent customer service skills - preferably experience in managing a team/workshop - ability to set and manage workloads desirable In return you can expect: - a non-target driven environment - interesting and varied work on a range of classic and prestige vehicles - the chance to work for a small family-run business - a commitment to learning and development - a relaxed and friendly workplace - occasional weekend shifts - optional overtime - rates of pay to be regularly reviewed Salary is dependent on skills and experience. If you think you have the skills and passion required for this role, then please get in touch for a friendly chat. Job Type: Full-time Job Types: Full-time, Permanent Pay: Competitive based on experience Benefits: - Company events - Free parking - On-site parking Schedule: - Monday to Friday - Occasional weekends Experience: - Automotive Repair: 2 years (required) - automotive technician: 2 years (required) Work Location: In person Application deadline: now
Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.
About Us: Mykelis Campbell Studios is a dynamic and innovative fashion studio dedicated to creating cutting-edge designs. We're looking for a talented and passionate fashion designer to join our team. Job Description: As a Fashion Designer, you will play a key role in the creative process, from concept to production. Your responsibilities will include: - Researching and analysing fashion trends - Developing original design concepts - Creating sketches and technical drawings - Selecting fabrics and trims - Collaborating with pattern makers and sample makers - Overseeing the production process - Presenting design collections to clients Qualifications: - A degree or diploma in fashion design or a related field (preferred not required) - Strong design skills and a keen eye for detail - Proficiency in design software (e.g., Adobe Illustrator, Photoshop) - Knowledge of fabric and garment construction - Excellent communication and interpersonal skills - Ability to work under pressure and meet deadlines What We Offer: - A creative and collaborative work environment - Opportunities for professional growth and development - Competitive salary and benefits package
Key Responsibilities: - Supervise and manage subcontractors' work, ensuring they complete tasks according to design specifications, construction standards, and project timelines. - Strictly monitor the site team’s health and safety management, ensuring all personnel follow safe working procedures. - Work closely with operational planners to ensure work plans are reasonable and ensure tasks are assigned to the appropriate subcontractors or employees. - Conduct regular quality checks, promptly identifying and resolving any quality issues to ensure compliance with standards. - Maintain relationships with subcontractors, ensuring their work quality and performance meet contractual requirements. - Record and report construction progress, providing regular updates to project managers and stakeholders, and addressing any delays or risks promptly. - Provide support, training, and guidance to directly employed staff and subcontractor employees, ensuring smooth onboarding for new hires. - Execute work in strict accordance with company policies and procedures, ensuring tasks are carried out in an organised manner. - Regularly monitor materials and labour costs, taking proactive measures to ensure the project stays within budget if potential cost overruns are identified. What We’re Looking For: - Educational Background: A degree in Construction Management, Civil Engineering, or a related field, or equivalent practical experience. - Work Experience: Proven supervisory experience in the construction industry, with expertise in health and safety management, quality control, and progress reporting. - Team Collaboration: Excellent team player with the ability to collaborate effectively with various departments and subcontractors to achieve project goals. - Language: the ability to speak Chinese to communicate with clients and contacts on-site. - Communication Skills: Strong communication skills, with the ability to convey clear and effective messages to team members, project managers, and clients. - Problem-Solving Ability: Strong analytical and problem-solving skills, with the ability to quickly identify issues and implement solutions to ensure smooth project execution. - Attention to Detail: Keen attention to detail, ensuring that all construction work adheres to quality and safety standards. - Leadership and Initiative: Strong leadership capabilities with the ability to delegate tasks effectively and guide teams, ensuring projects are successfully completed on time.
Cosmetics Salesperson – Covent Garden Market Stall We are looking for an enthusiastic and experienced Cosmetics Salesperson to join our vibrant market stall in the heart of Covent Garden. If you’re passionate about beauty, confident with customers, and ready to hit the ground running in a dynamic retail environment, we’d love to hear from you! Key Responsibilities: • Sales Expertise: Drive sales by engaging customers, understanding their needs, and offering tailored product recommendations. • Customer Engagement: Deliver an exceptional shopping experience with a warm, approachable, and professional demeanor. • Product Knowledge: Stay informed about our range of cosmetics and skincare products to confidently answer customer questions. • Merchandising: Maintain an eye-catching and organized stall display to attract and retain customer attention. • Upselling and Cross-Selling: Maximize sales opportunities by suggesting complementary items or bundles. • Operations: Assist with setting up and closing the stall, managing stock levels, and handling cash or card transactions. Requirements: • Proven Sales Experience: At least 1-2 years of sales experience, ideally in cosmetics or a related field. • Customer Confidence: Comfortable initiating conversations, building rapport, and handling diverse customer inquiries. • Well-Spoken and Presentable: Clear communication skills with a polished and professional appearance. • Self-Starter: Able to work independently and proactively in a busy market environment. • Passion for Beauty: A genuine interest in cosmetics and skincare trends. • Adaptability: Thrive in a fast-paced, outdoor market setting, adjusting to changing customer traffic and weather conditions. Preferred Skills: • Experience with makeup demonstrations
Location: Bristol HQ (office-based position/hybrid) Hours: 35 per week (full time) Holidays: 4 weeks plus usually 5 days at Xmas (plus bank holidays), increasing with length of employment Salary: £28,000-£33,000 (depending on experience) Reports to: Head of Communications Contract type: permanent role PR Manager: This is a fantastic opportunity to work in a busy, high-performing communications team within the UK’s leading vegan charity, Viva!. Viva! is looking for an enthusiastic, proactive and resourceful PR manager who is passionate about veganism, animals, health, the environment and confident in securing national and local media coverage for Viva!. You will be helping place our resources, campaigns, investigations and activities through external communication channels while producing innovative copy, including press releases, articles and long-form content. You will also assist in arranging and conducting podcast interviews and monthly news episodes with Viva!’s head of communications and have a passion for appearing on TV and radio, speaking on a diverse range of topics to represent Viva!. The PR Manager will develop commercial and strategic relationships across print, online news, TV and radio, and pitch commentary from Viva!’s in-house experts. The PR Manager will collaborate with colleagues across Viva! to promote our diverse work, aiming to reach new audiences, inspire involvement, encourage donations and support people on their journey towards veganism. You will be helping Viva! tackle today’s challenges and tomorrow’s opportunities. Key Responsibilities: - Increase the organisation’s profile with media, influencers, celebrities, organisations and businesses - Proactively seek ways to raise our profile, utilising key staff, celebrities and stakeholders - Lead and develop strategic partnerships and collaborations to enhance promotion and support - Develop media contacts across all areas of Viva!’s work - Secure exclusive media placements for Viva! investigations - Write media releases for Viva!’s various campaigns and promotions - Monitor media outlets, including newspapers, magazines, journals, broadcasts, newswires, social media and blogs for promotional opportunities - Manage paid media, liaise with advertising agencies, source advertising opportunities and place adverts in press or on the radio - Contribute to social media, campaigns, PR and other communications initiatives - Promote the charity and our director through award entries and other means - Act as a public spokesperson in media interviews when required - Build and develop the Viva! business supporter scheme Summary of Tasks: - Manage all incoming press enquiries - Gain coverage for Viva!’s undercover investigations in national media - Actively seek PR opportunities for all of Viva!’s key focus areas: - Animals, Health, Planet, and Lifestyle - Be an active spokesperson for Viva! on national TV, radio or any other press opportunities - Seek media opportunities and pitch key Viva! staff, including the director, Juliet - Write and respond to relevant news relating to veganism and Viva! - Manage and respond to journalist requests - Report monthly on media coverage - Organise and oversee media interviews with agencies - Develop and manage Viva!’s celebrity engagement, alongside other members of the marketing team - Write and send media releases for all of Viva!’s campaigns, investigations, events, news and other relevant stories - Add media releases to the Viva! website - Establish, build and develop media contacts, including researching sympathetic journalists who cover vegan-related news - Work closely with Viva! departments to ensure all of Viva!’s campaigns and projects are promoted - Support the Head of Communications and campaigns team in developing and implementing promotional campaigns and marketing materials - Oversee Viva!’s presence in vegan print media, including writing a monthly column for Vegan Food & Living magazine and organise monthly full-page adverts - Ensure Viva! Health’s media responses are shared with national media - Identify new outlets, media and topics of interest where Viva! can be promoted - Be committed to the objectives of the organisation To apply Important – your CV must contain two referees, including your current (or most recent) employer, who will only be contacted if you are offered the job, and your current (or most recent) salary. PLEASE NOTE, CV APPLICATIONS WILL NOT BE ACCEPTED UNLESS ACCOMPANIED BY A COVER LETTER
Company: Galaxy Shopfitter Ltd Location: Barking Industrial Park Job Type: Full-time, Temporary (with potential for permanent role) Start Date: January 6, 2024 End Date: January 24, 2024 (with potential for extension/permanent offer) Working Hours: Typically 8 AM – 6 PM (flexible, with possible overtime based on work requirements). Some weekend work may be required, depending on project deadlines. Salary: Competitive, based on experience Role Overview: Galaxy Shopfitter Ltd is seeking a dedicated Driver & Handyman to join our team on a full-time temporary basis, starting January 6, 2024. This role requires both driving and hands-on handyman skills to assist with the delivery and installation of shopfront materials, as well as performing general maintenance tasks on-site. If your performance meets expectations, you may be offered a full-time position after the temporary period. Key Responsibilities: Drive company vehicles to deliver materials and equipment to various job sites Assist with the installation, maintenance, and repair of shopfronts, doors, windows, shutters, and related fittings Perform general handyman duties, including assembly, basic repairs, and on-site troubleshooting Ensure all tasks are completed safely and efficiently, in compliance with health and safety regulations Assist the team with various on-site tasks as needed, working flexibly to meet deadlines Requirements: Full, clean driving license Proven experience in a handyman or trade-based role Ability to work independently and as part of a team Flexible and reliable, with a strong work ethic Good communication skills Previous experience in shopfitting, glazing, or similar is a plus, but not essential Additional Information: This is a temporary role, with the possibility of a permanent position based on performance. Overtime may be available and is negotiable based on the workload.
Manage and organize daily administrative tasks to ensure the efficient operation. Handle phone calls, emails, and correspondence, providing excellent customer service to clients and stakeholders. Schedule appointments and coordinate with electricians and clients for timely service delivery. Maintain and update records, files, and databases related to projects, clients, and staff. Prepare invoices, track payments, and assist with record keeping tasks. Support the team by preparing reports and other documents. Liaise with clients, suppliers, and contractors to ensure clear communication and smooth workflows.
Are you passionate about wine and eager to advance your career in fine dining? Join our brilliant Sommelier Team as a Junior Sommelier/Assistant Head Sommelier! Position: Calling Sommeliers at all levels including Junior Sommelier and Assistant Head Sommelier Must already have the right to work and live in the UK without any restrictions. About the Company: Jason Atherton started The Social Company, and it has grown into a globally renowned restaurant group, with a portfolio of restaurants which include the Michelin-starred City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. As the group expands its Restaurant portfolio, Mary’s Grill has recently opened its doors on Pollen Street, Sael has open in St James’ Market as well as Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row is set to open its doors very soon. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader in the hospitality sector. About Row on 5: Row on 5 by Jason Atherton will be our flagship restaurant in Mayfair. It will take over two floors of a new building on Savile Row. The concept is “a culinary voyage” involving a multi-course dining experience. On the ground floor, there’s a mix of counter dining and tables for 36 diners. Downstairs there’s an open kitchen and bar and room for 22 more diners, along with a private dining room – cellar – with eight seats. We're on a mission to redefine the dining experience, and we're looking for a passionate staff to join our team and be a part of this exciting journey. What We Offer: Competitive salary package: Negotiable, depending on experience Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. About You: You are a knowledgeable and enthusiastic wine professional with a passion for fine dining. Your expertise in wine selection and pairing enhances the dining experience for our guests. You thrive in a dynamic environment and are always ready to share your knowledge and passion for wine. Key Responsibilities: Wine Selection: Assist in curating/supporting the Senior Sommeliers in maintaining an extensive wine list that complements our menu and enhances the dining experience. Guest Interaction: Provide expert and sound advice including recommendations and guidance to guests on wine selection and pairing. Wine Service: Serve wine to guests, ensuring proper presentation and service techniques. Inventory Management: Help manage wine inventory, including ordering, receiving, and proper storage of wines. Training and Development: Train and educate staff on wine knowledge and service techniques. Event Coordination: Assist in planning and executing wine-related events, such as tastings and wine dinners. Customer Service: Address guest inquiries and resolve any issues promptly and professionally. Qualifications: Experience: Proven experience as a Sommelier or in a similar role within the hospitality industry, preferably in a fine dining setting. Education: Certification from a recognized sommelier program (e.g., Court of Master Sommeliers, WSET) is preferred. Wine Knowledge: Extensive knowledge of wines, regions, and wine-making techniques. Customer Focus: A genuine passion for hospitality and customer service, with a commitment to delivering exceptional guest experiences. Communication Skills: Excellent verbal and written communication skills. Organizational Skills: Strong organizational and multitasking abilities, with a keen eye for detail. Problem-Solving: Ability to handle challenging situations with professionalism and tact. Flexibility: Availability to work evenings, weekends, and holidays as required by the restaurant's schedule. Start Date: Immediate Start Address: 5 Savile Row, London W1S 3PB Must already have the right to work and live in the UK without any restrictions. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.
At Adaptive LTD, we specialise in creating vibrant, eye-catching neon signs that light up spaces with personality and style. Whether it’s for a business, event, or home décor, we pride ourselves on offering high-quality, custom neon signs that are designed to dazzle. As we continue to grow, we’re looking for a friendly, organised, and customer-focused individual to join our team and help our customers turn their ideas into glowing reality. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients from the first point of contact through to order completion. Your role will involve answering inquiries, guiding customers through the ordering process, ensuring timely deliveries, and helping resolve any concerns they may have. You’ll work closely with production teams to ensure the highest level of satisfaction. Key Responsibilities: Customer Inquiries: Handle incoming calls, emails, and live chats, assisting customers with questions about products, pricing, customisation options, and order status. Order Support: Guide customers through the order process, ensuring all details are clear and accurate before processing. Problem Solving: Address customer concerns, complaints, or issues promptly and professionally, ensuring a positive resolution. Product Knowledge: Maintain a strong understanding of our product offerings, materials, and processes to provide accurate information and recommendations. Collaborate: Work closely with the production and design teams to ensure customer specifications are met and timelines are adhered to. Order Tracking: Follow up with customers regarding delivery schedules, ensuring orders arrive on time and in perfect condition. Qualifications: Experience: Previous experience in customer service or a related field is preferred, ideally in a product-based business. Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inform customers. Problem-Solving: Strong ability to address customer concerns and find effective solutions. Attention to Detail: High level of accuracy when processing orders and handling customer information. Tech-Savvy: Comfort with using customer service software, email, and live chat tools; experience with CRM systems is a plus. Team Player: Ability to collaborate with other departments and thrive in a fast-paced, dynamic environment. Why Work With Us? Creative Environment: Work in a fun and dynamic industry where your ideas and solutions help bring vibrant designs to life. Growth Opportunities: As we expand, so do the opportunities for career advancement. Great Team: Be part of a supportive and passionate team committed to delivering the best customer experience. Hours: Monday-Friday 09.00 Salary: 20,000 - 23,000 pa
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.
We are seeking a skilled Property Manager to oversee residential properties, office spaces, and private estates. This role involves managing daily operations, arranging property sales, purchases, rentals, and leases, and providing facilities management services for businesses and residents. Qualifications: Minimum of 2 years of experience in property management or a related field. No formal academic requirements, though a degree or equivalent qualification is typically preferred. Strong organizational, communication, and problem-solving skills.
Position: Commercial Manager Company: Pearson Edexcel Limited Location: 124 City Road, London, England, EC1V 2NX Salary: £46,500 per annum About Us Pearson Edexcel Limited is a leading global provider of educational services, committed to empowering learners and educators with innovative tools and solutions. With a rich heritage and an unwavering focus on quality and excellence, we deliver cutting-edge qualifications and resources that shape the future of education. Headquartered in the vibrant heart of London, we invite passionate individuals to join our team and make a real difference. About the Role We are seeking an experienced Commercial Manager to spearhead our business growth initiatives and oversee the development of commercial strategies that align with our organizational goals. This is a pivotal role that requires a strong balance of strategic planning, analytical thinking, and excellent relationship-building skills. You will be responsible for identifying and cultivating opportunities for growth while ensuring sustainable revenue streams through effective partnerships and market engagement. As part of a dynamic and forward-thinking team, you’ll play a critical role in driving our success and helping us achieve our ambitious objectives. Key Responsibilities Strategic Planning and Execution Develop and implement effective commercial strategies to drive growth and profitability. Align business development activities with the company’s long-term goals. Market Analysis and Business Development Conduct in-depth market research to identify trends, risks, and opportunities. Build and maintain a robust pipeline of potential business opportunities. Leverage insights to recommend new markets, products, and services. Partnerships and Stakeholder Engagement Establish and nurture relationships with key stakeholders, including clients, partners, and industry bodies. Negotiate and manage contracts to maximize value and minimize risk. Financial and Performance Management Monitor commercial performance against key metrics, identifying areas for improvement. Prepare accurate budgets, forecasts, and performance reports. Collaboration and Leadership Work closely with cross-functional teams (marketing, product, operations) to deliver business results. Mentor and guide team members to develop their commercial acumen. What We’re Looking For To excel in this role, you should possess: Experience: A minimum of 3-5 years in a commercial or business development role, ideally within the education or related sector. Strategic Vision: Proven ability to craft and execute effective commercial strategies. Analytical Skills: Strong financial and analytical capabilities to evaluate opportunities and risks. Communication: Outstanding negotiation, presentation, and interpersonal skills. Resilience: A proactive, solutions-focused mindset, able to thrive under pressure. Teamwork: Experience working collaboratively across departments and managing stakeholders at all levels. A background in education, training, or qualifications industries is a plus but not essential. What We Offer Compensation: Competitive salary of £46,500 per annum, with a comprehensive benefits package. Growth Opportunities: A commitment to professional development through training and upskilling. Work Environment: A collaborative, inclusive, and innovative workplace culture. Impact: The chance to make a difference in the lives of learners worldwide. We are committed to equal opportunities and diversity. We welcome applications from all backgrounds and ensure an inclusive hiring process. Join Pearson Edexcel Limited and help us transform education for the better!
Job Overview: The Account Administrator will be responsible for managing administrative tasks related to client accounts, assisting in financial processes, and supporting the bookkeeping and payroll teams. This position requires excellent organizational skills, strong communication, and a keen eye for detail. Key Responsibilities: Act as the primary point of contact for client inquiries and provide exceptional customer service. Maintain and update client records in the accounting database. Assist with invoicing, billing, and accounts receivable tracking. Coordinate the collection of financial documentation from clients for bookkeeping and payroll processing. Prepare and distribute financial statements, reports, and correspondence as needed. Support the bookkeeping and payroll teams with data entry and reconciliation tasks. Ensure compliance with company policies and applicable financial regulations. Schedule meetings, track deadlines, and manage administrative tasks for the team. Assist with onboarding new clients, including gathering necessary documentation and setting up accounts. Qualifications and Skills: Proven experience in an administrative or accounts-related role (minimum 1–2 years). Familiarity with bookkeeping and accounting practices (preferred). Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, Outlook). Bachelor’s degree in Accounting, Business Administration, or related field (preferred but not required). What We Offer: Competitive salary. Opportunities for growth and professional development. A collaborative and supportive team environment. Flexible working options (remote or hybrid work arrangements).
• Sales Management - Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. • Customer Service - Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. - Applying Camper’s Customer Services policies: o Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. o Knowing how to transmit product benefits and care tips to the customer. o Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. o Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. • Operations and Procedures - Store Operations: o Opening and closing the Store. o Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. o Correctly controlling and managing the cash register. Handling the POS-terminal. o Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. - Image: o Implementing Marketing and Visual Merchandising policies and strategies. o Complying with the Uniform Policy established by the Company. o Keeping the store area clean and tidy. JOB DESCRIPTION 2 o Keeping the staff room clean and tidy. o Immediately informing of any maintenance incidents. - Business Knowledge: o Knowing the commercial and brand trends of the Company and its competitors in the sector. o Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). o Knowing Camper’s Customer Services policy. o Knowing the Marketing and Visual Merchandising policies and strategies. o Knowing the SAP tool and its application.
We are seeking a highly skilled IT Manager to lead our information technology department and ensure the efficient operation of our IT systems. As the IT Manager, you will play a pivotal role in developing and implementing our strategic technology initiatives, providing leadership to the IT team, and aligning technology with business goals. Your expertise will drive the implementation of technology solutions that enhance productivity, security, and service delivery across the organization. You will manage diverse IT projects, oversee the maintenance of hardware and software systems, and ensure that our technology infrastructure is resilient and responsive to the evolving needs of the business. Effective communication and collaboration with various departments will be key, as you work to identify technological improvements that contribute to operational efficiency. In addition, you will oversee budgeting, vendor management, and compliance with all regulatory and security standards. The ideal candidate will be an effective leader, possess excellent problem-solving skills, and have a strong technical background. If you are looking to make an impact within an innovative organization and support our employees with reliable and cutting-edge technology, we encourage you to apply for this exciting opportunity. Responsibilities Over all responsibility to develop a new software with the help of own or external expertise team. Lead and manage the IT department, including IT staff and related functions. Develop and implement IT policies, procedures, and best practices. Oversee the planning and implementation of technology projects and initiatives. Manage the organization's IT infrastructure, including servers, networks, and telecommunications. Monitor system performance and ensure optimal functionality and security. Collaborate with other departments to understand their technology needs and provide solutions. Maintain relationships with external vendors and service providers to ensure quality and cost-effective support. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an IT Manager or similar role in a corporate environment. Strong knowledge of IT systems, infrastructure, and cloud services. Experience with project management methodologies and tools. Excellent leadership and team management skills. Effective communication skills, both verbal and written. Ability to analyze complex problems and develop innovative solutions. Benefits Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Flexible work hours and remote work options Professional development opportunities and training Generous paid time off and holiday schedule
Job Overview: We are looking for an experienced Senior Treasury Associate to join our growing fintech payments company - Prune Payments. In this role, you will take a leadership position in managing liquidity, optimizing cash flow, overseeing trading operations, and implementing risk management strategies. The Senior Treasury Associate will work closely with senior leadership to drive strategic decision-making and ensure the company’s financial health in a fast-paced, dynamic environment. Key Responsibilities: Treasury Management: - Liquidity Management: Oversee daily cash positioning and ensure sufficient liquidity for operational and strategic needs across all regions. - Cash Flow Optimization: Lead efforts in optimizing cash flow and working capital, ensuring efficient use of the company’s resources. - Banking Relationships: Manage and deepen relationships with banks and financial institutions to secure favorable terms and services. - Foreign Exchange (FX) and Hedging: Lead FX transactions and implement hedging strategies to mitigate currency risks. - Investment Strategy: Assist in the development and execution of short-term investment strategies to maximize returns on excess liquidity. Trading & Risk Management: - Trading Execution: Execute complex trades, including FX, derivatives, and money markets, ensuring adherence to internal guidelines and market conditions. - Risk Management: Develop and implement risk management strategies to mitigate financial risks, including FX, interest rate, and liquidity risks. - Compliance: Ensure full compliance with internal policies, regulatory requirements, and external audits related to treasury and trading activities. - Market Monitoring: Stay updated on market conditions, economic trends, and geopolitical events to advise on trading and treasury strategies. Reporting & Analytics: - Financial Reporting: Prepare detailed reports on cash flow, liquidity, trading performance, and risk exposure for senior management and stakeholders. - KPI Monitoring: Track and analyze key performance indicators (KPIs) related to treasury activities and provide insights to optimize processes. - Treasury Systems Management: Lead the development and enhancement of treasury systems, automation tools, and processes to improve operational efficiency. Strategic Initiatives: - Policy Development: Contribute to the development and implementation of treasury policies, procedures, and controls to ensure compliance and operational efficiency. - Cross-functional Leadership: Work closely with teams across Finance, Risk, Legal, Compliance, and Technology to support treasury-related projects and company-wide initiatives. Mentoring & Leadership: - Team Development: Mentor and train junior treasury staff, providing guidance on complex treasury functions and professional growth. - Process Improvement: Lead efforts to identify and implement process improvements within treasury operations, focusing on automation, cost savings, and risk mitigation. Requirements: - Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. CFA, CTP, or equivalent certifications are highly desirable. - Experience: 5-7 years of relevant experience in treasury, financial trading, or cash management, preferably in a fintech or financial services company. - Technical Skills: Advanced proficiency in treasury management systems, trading platforms, and financial modeling in Excel. Experience with risk management tools is a plus. - Analytical & Problem-Solving Skills: Strong ability to analyze market data, assess financial risks, and make data-driven decisions. - Attention to Detail: High level of accuracy and attention to detail, particularly in the execution of trades and preparation of financial reports. - Communication Skills: Excellent written and verbal communication skills, with the ability to present complex financial information to senior management and stakeholders. - Leadership: Proven ability to manage multiple projects, mentor junior team members, and work collaboratively with cross-functional teams. - Regulatory Knowledge: Strong understanding of regulatory requirements impacting treasury and trading operations. What We Offer: - Competitive salary with performance-based bonuses - Comprehensive health, dental, and vision insurance - Retirement savings plan with company match - Opportunities for growth and leadership development - Work in a cutting-edge fintech environment with exposure to global financial markets
No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).