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At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Location: Colchester Office (3 days per week) About the Role As a Customer Operations Specialist at Informa, you'll be the vital link between our organization and our valued clients. You'll deliver exceptional service that enhances our reputation while supporting both internal and external Publishing and Events customers. This role offers the perfect balance of customer interaction, problem-solving, and operational excellence. Your Impact You'll create outstanding customer experiences by: • Delivering our signature 'Gold service' standard to all customers, • Resolving inquiries efficiently through multiple communication channels, • Processing orders with precision while maintaining appropriate margins, • Building strong relationships with customers and internal teams, • Managing customer access to online resources and systems Core Responsibilities • Customer Communication: Handle inbound/outbound calls and correspondence professionally, • Order Management: Process and amend customer orders with accuracy and attention to detail, • Problem Resolution: Utilize relevant systems to address and resolve customer requests, • Data Management: Record customer information with precision, maintaining quality standards, • Access Management: Support customers with online access needs directly or through appropriate channels, • Financial Processing: Handle aspects of Order to Cash, including Cash Applications and Credit Control, • Relationship Building: Develop strong connections with business teams and customers, • Customer Service Excellence: Proven ability to deliver outstanding customer experiences, • Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, Outlook) and SAP experience preferred, • Communication Skills: Excellent written and verbal communication abilities, • Problem-Solving Aptitude: Proactive approach to resolving issues efficiently, • Adaptability: Flexibility to adjust working hours based on service center requirements, • Attention to Detail: Precision in processing orders and maintaining records, • Teamwork: Collaborative mindset with ability to work effectively with diverse stakeholders We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at _ Our benefits include: • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely, • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes, • As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job _.

Product Research & Development Co-ordinator (or Trainee) – Full-Time | Permanent Are you a curious, analytical thinker with a passion for innovation and product development? We’re looking for a proactive individual to join a dynamic Research & Development team, supporting the creation and launch of new products from concept through to market. The Opportunity This is a varied and commercially focused role where you’ll play a key part in identifying new product opportunities, coordinating development projects, and ensuring successful product launches. You’ll work closely with multiple teams and engage directly with customers to help shape products that meet real market needs. Key Responsibilities • Conduct market research to identify customer needs, trends, and opportunities, • Generate and evaluate new product ideas aligned with business strategy, • Engage with customers to develop insight-led product concepts, • Organise and attend customer research meetings, • Prepare clear and detailed design briefs for Product Design teams, • Project manage product development activities, ensuring deadlines are met, • Collaborate with cross-functional teams including Design, Engineering, Sales, and Marketing, • Prepare and deliver presentations to internal stakeholders, • Support the planning and coordination of product launches, • Assist in managing and reviewing the existing product portfolio What We’re Looking For • Degree in Product Design, Marketing, or a related field (minimum 2:1), • Strong analytical and research skills with commercial awareness, • Excellent organisational and project management abilities, • Confident communicator with strong presentation skills, • Ability to manage multiple priorities and work proactively, • High attention to detail and a problem-solving mindset, • IT literate (Microsoft Office or equivalent), • Willingness to travel as required Desirable • Experience in R&D, Marketing, Product Development, or Project Management, • Knowledge of product lifecycle management, • Experience conducting customer research or market analysis, • Experience working cross-functionally within a business environment What’s on Offer • Competitive salary with performance-related bonuses, • Generous holiday allowance with flexible options, • Pension schemes, private healthcare, and life insurance, • Ongoing training, development, and career progression opportunities, • Flexible working hours and a collaborative team environment, • Additional benefits including wellbeing support, social events, and on-site facilities Working Hours Monday to Friday, 9:00am – 5:00pm (flexible working available)

About Us Role Summary We are seeking a Marketing Manager to join the EMEA North Region on a 12-month Fixed Term Contract. Reporting to the Marketing Director for EMEA North, this role is instrumental in driving demand generation through direct involvement in planning, executing, and measuring impactful regional campaigns and events. You will collaborate closely with other regional marketing teams across EMEA and work closely with sales teams to deliver measurable results. What You Will Do • Lead and Execute Direct Marketing Activities: Own the end-to-end development and execution of direct marketing initiatives targeting end users in the EMEA North region. This includes implementing centrally managed campaigns as well as creating and delivering region-specific activities such as localised campaigns and on-the-ground events., • Drive Demand Generation with Accountability: Take full ownership of demand generation outcomes, including the execution of marketing campaigns, tracking OKRs, analysing lead funnel performance, and identifying ways to improve marketing contribution to pipeline and revenue., • Hands-On Customer Advocacy: Collaborate closely with the sales team to produce high-impact customer case studies—both video and written—managing every stage of production from concept through to publication., • Sales Alignment & Stakeholder Engagement: Build and maintain close partnerships with the EMEA North sales management team. Ensure marketing activities—including campaigns, events, digital programs, and telemarketing—are effectively delivered and aligned with sales priorities., • Plan, Execute, and Report: Create and manage a quarterly marketing plan with clearly defined KPIs. Be directly involved in delivering activities and provide transparent reporting on results and ROI., • Budget Management: Own and manage the marketing budget for direct marketing in EMEA North. Make data-driven decisions to ensure that all spend contributes to agreed OKRs and delivers measurable business impact., • Contribute to Team Success: Actively participate as part of the Field Marketing team, sharing ideas and feedback to improve performance across the region. What You Will Bring, • A proactive, execution-oriented mindset with a passion for delivering results in a dynamic, fast-paced, B2B global environment, • Demonstrated experience in planning and executing multi-channel marketing campaigns, • Strong background in event management and ability to manage end-to-end logistics and delivery, • Analytical and problem-solving skills to measure and optimise campaign performance, • Excellent communication and presentation skills, • Experience working cross-functionally and managing multiple stakeholders, • Proficiency in marketing analytics tools, preferably Power BI, • Ability to work autonomously while contributing to a collaborative team culture, • Degree in Marketing or Business (preferred), • CIM or equivalent qualification (or working towards) Requirement to work as part of global organisation and ability to flex hours to work across multiple time zones Occasional travel across the region to attend events and team meetings #B2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

TEECOM | We Make Technology Work in Buildings Do you want to launch or advance a career at the intersection of technology and the built environment? Do you want to work with exceptional engineers to creatively solve complex problems? Do you want to work with clients to take their building experiences to the next level of connectivity, safety, and wow-factor? Do you want to join a company that defines the state of the art in its practice, with visionary leadership and in-house research and development? TEECOM is a $45+ million/year consulting engineering firm with an average annual growth rate of 20% over the past 25 years. We make technology work in buildings through strategic consulting, design and engineering, project management, and enterprise support. We work hard in a fast-paced professional environment that will challenge you to learn and grow, and we play hard through team lunches and events that give back to the community. Join us and make TEECOM even better. About the PositionIn the mid-level Designer engineering role, the Designer II will be proficient in their production skills in Revit and will have a basic understanding of one or more of the disciplines. This individual supports or manages the process of virtually constructing a building and documenting the design contract from the construction documents set through record drawing submittals. This is an opportunity to choose which discipline they would like to become an expert in. This individual is expected to receive delegated production and engineering and work effectively as part of a team. They will continue to be mentored in their focus discipline and given engineering tasks with direct oversight from their mentor, Sr. level engineer, or direct supervisor.The individual will receive thorough instruction through mentorship, hands-on Revit training, and opportunities to shadow senior level technical staff to learn from their experience.Impact • Represent TEECOM Values and Guiding Principles: Individual demonstrates that they CARE about clients and fellow team members, adds VALUE, and earns and builds TRUST.Knowledge, • Lead by Example: Individual sets the example for the team by aligning their actions with their words., • Indirect Mentorship: Individual provides indirect mentorship to anyone who asks questions or needs guidance., • Augment Company-Wide Communication: Individual demonstrates a commitment to elevating company-wide communication by enhancing internal documentation, fostering team collaboration, and supporting transparency across the firm.Skills, • Knowledge of the AEC industry and the design and construction process are a plus.Skills, • Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis with excellent follow-up to assure promises are kept., • Documentation: Thoroughly documents, updates, and maintains process documentation, notes, and decisions across appropriate platforms to ensure workflows, processes, and discussions are accessible and up-to-date., • Communication: Conduct business communications in an effective, professional, and concise manner, both verbally and in written formats, and in one-on-one, small-group, and large-group settings. You must read, write, speak, compute, and problem-solve various tasks. Break down complex concepts into smaller and more digestible components that allow for a greater level of understanding by others., • Teamwork: Work as a functional member of a team and successfully work with other teams and business functions to achieve positive results. Facilitate effective project team and cross-functional interactions (Technical, Operations, BD, Marketing, etc.)., • Problem Solving: Approach problems using a methodical and logical method to create a workable solution. Use numbers and mathematical approaches for various tasks. Conduct research using the Internet., • Software: Use software applications effectively and efficiently (G Suite, MS Office, Bluebeam, Slack, Revit, AutoCAD MEP, Navisworks, Bluebeam Studio, etc.) to communicate and deliver work products., • Process Oriented: Follow processes, continually seek to make processes more efficient, enforce processes, and conduct root cause analyses that lead to the update or creation of processes.Essential Duties & Responsibilities, • Learn the building design process and the pursuit process, • Attend client meetings with senior technical staff members and prepare meeting notes documenting relevant decisions and discussions, • Prepare Revit models and/or AutoCAD drawings, • Assist with specification preparation and design calculations, • Research technical product information, • Assist other technical staff members with job site inspections to determine existing conditions and extent of progress made by contractors, • Perform delegated tasks from senior staff, • Attend and contribute to internal team, discipline, and project meetings, • Regularly document, update, and maintain team-related processes, workflows, and best practices. Actively initiate and participate in discussions about project challenges, process improvements, and other topics that enhance internal documentation and contribute to the team’s success and collaboration, • Perform other work-related duties as assigned, • Ensure timesheets/expense reports are accurate and up-to-date daily, • Achieve billed revenue target each quarterWhat Success in this Role Looks Like, • Quarterly reviews are completed on schedule, • Utilization equals 85%, • Average hours worked is between 40 and 50 hours per week, • Achieve goals from the Performance Plan each quarter, • Complete 100% of Asana tasks on time, • Actively engage with GitHub repositories, Callback One, Design Decision Logs, and other pertinent platforms by consistently contributing valuable documentation and participating in discussions to enhance internal documentation and team collaboration.Experience, • Education/Degree/Major: BS in Engineering (electrical preferred) or equivalent experience, • Construction industry or equivalent experience is a plus, • Autodesk (AutoCAD, Revit) is a plus, • Bluebeam Studio is a plus, • Microsoft Suite, • G SuiteCertifications, • EIT is a plus, • CDT is a plus£40,000 - £70,000 a yearThis compensation will vary depending on your role-related skills, experience, knowledge, and subject matter expertise. TEECOM is committed to ensuring that we are the right fit for each applicant and that each applicant is the right fit for our team. As we get to know each other throughout the interview, the compensation may vary within the stated range. Your level will be evaluated and determined during the interview process. Please submit your resume and a cover letter.NOTICE TO THIRD PARTY AGENCIES: Please note that TEECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, TEECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, TEECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of TEECOM.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life! 🚀 There’s over a trillion pounds sitting in UK pensions – but most of it is with legacy providers offering outdated products and poor service. We’re here to change that. Penfold is building the pension of the future – a modern, tech-first platform that makes saving for later life easy, engaging and accessible for everyone. We’re a growing team of 70+ builders across London and Tallinn, backed by some of the world’s leading FinTech investors. Having raised £25M+, we manage £1bn+ in pensions for over 100,000 savers and thousands of businesses — and we’re on track for profitability next year. As one of our first 70 hires, you’ll play a key role in shaping our culture and have loads of opportunity to grow, progress and make your mark. About the role Senior Product Designer We’re hiring a Senior Product Designer to drive impact across two high-priority areas of the business. The role spans both customer-facing experiences (end customer app and employer platform) and internal systems (our internal admin app). You’ll primarily work on improving employee acquisition and revenue, with some support on balancing scalable internal processes when needed. We’re a small but growing design function (currently 1 Lead Product Designer), which means there’s a significant opportunity for the right person to shape how design operates and scales at Penfold. Your responsibilities • Lead problem spaces end-to-end and helping define how design operates within your product team, • Collaborate closely with product and engineering in your domain, • Focus on research, flows, systems, and usability, with solid visual execution where needed, • Work holistically across multiple platforms to solve problems - employee app, employer portal, and the admin dashboard for our operations team, • Present your design work and articulate your design decisions, • Deliver measurable impact through designWhat We’re Looking For Senior Product Designer:, • You have owned complex projects end-to-end, from discovery through delivery, design, and iteration, • Strong experience in end-to-end journey mapping across complex user and operational flows, • A portfolio demonstrating recent end-to-end projects, with clear articulation of problem framing, UX thinking, and measurable impact, not just polished UI outputs, • Proven ability to plan and lead discovery initiatives, identifying high-value opportunities and prioritising them using user insights and data, • Partnered with Product to define problem spaces and shape opportunities, not just execute solutions, • Facilitated continuous delivery with smooth engineering hand-offs Nice to have • Experience in fintech or payroll, • Background in B2B or internal tooling design, • Experience working on growth or conversion optimisation, • Experience working in fast paced environments This role probably isn’t for you if: • You just want to focus on UI and not the wider product experience, • You prefer working in isolation: this team is very cross-functional and collaborative, • You’re not interested in the metrics side of design (we care a lot about funnels, performance, and impact) Ultimately, we’re looking for smart, hardworking & energetic people who get stuff done & are committed to contributing to a great team. So, if you’re excited about what we’re doing, get in touch – definitely don’t be put off if you don’t tick every box! Our application process: • 30-minute introductory call to introduce you to Penfold, learn more about your experience and career aspirations, and give you the opportunity to ask any initial questions., • 60-minute portfolio presentation where you’ll walk us through a recent project., • 75-minute live task designed to understand how you approach a brief., • 45-minute session with team members, offering insight into how we collaborate day-to-day, what to expect in the role, and a chance for you to ask questions directly. For more info, feel free to reach out to Valentina Zanelli, our Lead Product Designer Benefits: We’re working hard to create a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Specifically, our benefits package includes: • A competitive salary; we proactively review salaries to make sure you get what you deserve • Meaningful share options, you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance, through Vitality, • Unlimited holiday, we’re interested in your output, not how many holidays you go on!, • Hybrid working, we like people to come in to our office (so it would be great if you lived in the London area) at least a couple of days a week to collaborate, but we trust you to get your work done in whatever environment suits you, • Great community office space, plenty of people come into our wonderful private office near Borough Underground station., • Free tea, coffee, soft drinks and snacks, • Free company lunch every week (e.G., Borough Market, Mercato Metropolitano), • Laptop and any WFH equipment you need, • Option to buy a bike tax free, and spread the cost (using the cycle to work scheme), • Learning and Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals, • Quarterly company socials, and regular meet-ups throughout the year too!, • Plus a host of other benefits – see here: https://getpenfold.Com/careers — We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role or the company or the interview process, please let your recruiter know and we’re happy to answer these anonymously if that makes you feel more comfortable. We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. As we’re a regulated business, any offer (and ongoing employment) depends on passing the usual pre-employment and regulatory checks, which are started before your first day.

Product Research & Development Co-ordinator (or Trainee) – Full-Time | Permanent.Are you a curious, analytical thinker with a passion for innovation and product development? We’re looking for a proactive individual to join a dynamic Research & Development team, supporting the creation and launch