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We are working with a well-established non-Energy business as they are looking to appoint a Senior Accounts Assistant to support their busy finance function. This is a hands-on role suited to an organised and detail-focused individual who thrives in a fast-paced environment and can support both finance and wider office operations. Responsibilities: • Manage the purchase ledger and ensure accurate processing of supplier invoices in Sage, • Raise and issue daily sales invoices, • Carry out daily bank reconciliations, • Support weekly payroll preparation, • Handle early‑stage credit control and resolve outstanding customer balances, • Maintain and update staff holiday records, • Provide general administrative and finance support to the Office Manager, • Assist with ad hoc finance tasks as required If you have solid experience within a similar role, a broad understanding of Payroll, PAYE and Ledger processes as well as a strong working knowledge of Sage then I would be very keen to hear from you!

Summary: We are seeking a dynamic, results-oriented Rental and Services Account Manager to grow our subsea mechanical tooling business. The Rental & Services Account Manager will focus on developing new business opportunities, representing STR at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management (KAM). This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalize on market trends. Own and grow a portfolio of offshore energy clients (operators, vessel/ROV contractors, EPCs) for our subsea mechanical tooling, survey and Inspection services offering. Based in Aberdeen with regional travel. Principal Accountabilities: • Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor., • Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability., • Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings., • Ensuring good communication throughout departments and group offices., • Identify opportunities for STR products and supply feedback and ideas into the R&D department., • Comply with the STR Compliance Program, policies and procedures for both sales and operations aspects of this role., • Hands-on understanding of subsea mechanical tooling (ROV / Diver and Decommissioning) equipment., • Attend meetings and carry out other duties as required., • Own and grow accounts (ESCA): build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets., • Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction., • Quote → contract discipline: Prepare proposals and statements of work, size and select tooling, and price competitively; negotiate terms; issue terms and conditions and End-User Statements with every quote; ensure PO and EUS receipt; issue Order Acknowledgements., • Cross-functional delivery: Work with engineering, workshops, and logistics to mobilize complete spreads from Aberdeen, Norway, and other sites on time and to specification., • Technical stewardship: interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec., • Market & fleet insight: rack fleet demand and competitor pricing; feed data-driven recommendations to Capex planning and product and R and D for new or upgraded tools., • Compliance & systems: STR Compliance Program/policies/procedures; capture all correspondence in C-SAM and maintain accurate CRM/forecasting., • Business development activity: run demos/Lunch & Learns, support tradeshows, produce reports/forecasts, and contribute to group sales initiatives. Benefits: • Private medical insurance , including dental and vision, • Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns., • Comprehensive, ongoing training and development programmes such as STR Academy, • Bonus plan, • Holiday purchase scheme, • Social events, • Charity/community events, • Service awards, • Competitive salary Application: Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you have not heard from us within four weeks of submitting your application, please consider your application unsuccessful. Thank you for your interest. Recruitment agencies: STR will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to STR or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.

Customer Service Manager / Customer Operations Manager 11-Month Fixed-Term Contract (Maternity Cover) The Role The Customer Services Manager / Customer Operations Manager will ensure the seamless delivery of new sales orders, acting as a key liaison between customers and internal stakeholders. The role is responsible for looking after the team, monitoring order progress, coordinating logistics, and maintaining performance dashboards and KPIs. Key Responsibilities • Manage and maintain strong customer relationships, providing regular delivery and logistics updates., • Ensure all orders are delivered on time and in full (OTIF)., • Lead and coordinate the operations team to achieve accurate and timely delivery of goods and services., • Update and circulate weekly/monthly order dashboards., • Oversee efficient shipment and invoicing processes., • Provide timely order updates and reports to clients., • Maintain accurate order books and records., • Ensure compliance with export controls and maintain export/licence documentation., • Liaise with internal departments to ensure customers have the latest and most accurate information., • Uphold compliance across all company policies, procedures, and processes. Skills and Experience • Proven experience in managing teams., • Proven background in customer relationship management and order fulfilment., • Experience using business systems and managing data accurately., • Strong planning and organisational skills, with attention to detail., • Experience leading and motivating teams., • Knowledge of UK and International logistics and export compliance., • Familiarity with HMRC and Dangerous Goods Management (DGM) processes., • Excellent written and verbal communication skills., • Strong time management and prioritisation abilities in fast-paced environments. You will be required to obtain a BPSS clearance; if you do not already hold one.

Our client NEO Next are currently looking for an ERP SCM and EAM Advisor to join their team based in Aberdeen on a contract basis initially. Ideally for this role they are looking for experienced ERP SCM's and EAM Advisors with an Oil and Gas background. For more information on this see below: Job Overview The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT delivery teams to deliver high-quality enhancements and provide ongoing support post implementation. This role also requires a strong technical understanding of ERP systems, especially SAP and Maximo, including analysis, configuration, development coordination, and user support. Ultimately, you will help the organisation optimise its supply chain and maintenance operations through improved use of ERP and analytics, while ensuring alignment with overall IT standards and security practices. Accountabilities and Responsibilities • Collaborate with business stakeholders in Supply Chain and Operations to identify their needs and pain points. Gather detailed requirements for system improvements. • Analyse and map current business processes in areas like inventory management, work order processing, procurement to pay, and maintenance scheduling. • Define and propose ERP-based solutions that are cost-effective and aligned with the company's digital transformation goals. Emphasise improvements that leverage data analytics. • Partner with project managers and the broader IT team to plan and execute projects delivering enhancements to the SCM and EAM functionalities. • Ensure that the IT team remains the “partner of choice” for the business by delivering solutions that meet requirements and by communicating proactively. • Work closely with the business and ERP Manager to design ERP solutions supporting business system development. • Plan, monitor, and control any IT enhancements resulting from analysis activities in the SCM/EAM area. • Develop “fit-for-purpose” IT recommendations that accurately reflect business needs. • Perform comprehensive requirements gathering including eliciting requirements via workshops or interviews with end users like warehouse managers, procurement officers, maintenance planners, etc. Proactively remove roadblocks by clarifying requirements or facilitating decisions with business stakeholders. • Lead assigned project resources and coordinate with the business to ensure high-quality deliverables that have lasting benefits. • Liaise with IT Infrastructure and Support teams to make sure proposed solutions are technically feasible. • Analyze existing SAP and Maximo environments and propose system enhancements related to supply chain and maintenance processes. • Ensure timely resolution of ERP (SAP/Maximo) incidents and service requests related to SCM and EAM. Serve as a higher level support to resolve complex functional issues, coordinating with technical teams or external support as needed. • Implement minor enhancements or updates (e.g., new material codes) following change control procedures to ensure reliability of the ERP environment. • Guarantee that the SAP and related EAM systems remain up-to-date and reliable. • Collaborate with stakeholders to implement larger projects (like an upgrade of Maximo, or deployment of a new inventory scanning system). Serve as the IT point of contact with vendors for these systems, troubleshoot problems during implementation, and coordinate any vendor support needed for resolution. • Adhere to the ERP software development lifecycle and the organisation's change control and compliance procedures for all development activities. • Coordinate cutover activities for any major changes in SCM/EAM systems, such as switching to a new procurement module or performing a data migration for equipment records. • After go-live, manage support for ERP systems by establishing proper support procedures, knowledge transfer to the support team, and being available as an escalation point for any post-implementation issues in the SCM/EAM domain. • Maintain an up-to-date knowledge of SAP capabilities and of the Maximo EAM system's capabilities. • Support the expansion of ERP capabilities in SCM/EAM. • Develop ad-hoc reports or coordinate the development of such reports using SAP tools or Maximo reporting tools to meet emerging information needs from supply chain or maintenance teams. • Provide cross-functional support as needed. • Firmly understand the threat of cyber attacks in IT and OT environments and incorporate this understanding into daily responsibilities. Professional Skills and Experience • Experience as an IT business analyst or similar role in an upstream oil & gas industry (or comparable heavy industry) is strongly preferred, with specific experience around Supply Chain or Maintenance processes. • Proven ability to provide day-to-day operational support for Supply Chain/Procurement and Maintenance functions within an SAP environment (or a similar ERP). • Experience in the development, administration, configuration, and technical support of SAP – particularly in areas such as procurement (purchasing, inventory, logistics) and maintenance. Experience with integration between SAP and Maximo or other EAM systems is a plus. • Solid experience and expertise in SAP modules related to this role: for example, extensive know-how in SAP MM and PM configuration. Additional experience with SAP modules like QM (quality management) or SD/LE (sales distribution / logistics execution) is useful if it interfaces with SCM processes. • Expertise in Maximo (IBM Maximo Asset Management) and EAM software - asset information, maintenance workflows, and how it can interface or integrate with ERP systems like SAP. • Demonstrated skill in bridging the gap between technical details and business requirements – ability to explain SAP/Maximo capabilities to maintenance managers or procurement leads in an understandable way, and conversely to interpret business needs into system terms for developers. • A track record of driving process improvements for example, implementing an automated stock replenishment process (MRP) successfully or reducing downtime by enhancing maintenance planning in the system. • Good understanding of data analytics related to SCM/EAM – e.g., able to help produce reports on inventory turnover, vendor performance, maintenance backlog, etc. • Excellent communication and teamwork skills. This role requires constant interaction with end users (warehouse staff, buyers, engineers) and coordination with other IT specialists (ERP colleagues, infrastructure), so being approachable and clear is key. • Experience with the formalities of IT change management – writing functional specifications, working with ABAP developers, performing unit tests, managing transports in SAP, etc., ensuring minimal disruption to business during changes. • Adaptability and continuous learning mindset to keep up with changes in ERP/EAM technology (like new SAP S/4HANA features in supply chain, or new versions of Maximo) and in industry practices (like lean inventory management, predictive maintenance trends). Qualifications and Certifications • Bachelor's or Master's degree in Information Technology, Computer Science, Engineering (such as Industrial or Mechanical Engineering), Project Management or a related field. A background that blends IT knowledge with understanding of industrial operations is ideal. • Certification in Enterprise Resource Planning systems, specifically SAP, is preferred. For example, SAP Certified Application Associate in Procurement (MM) or in Maintenance (PM), or a Maximo certification for implementation or support. • Project Management certification or training (like PMP, Prince2, or Agile methodologies) can be beneficial as it indicates ability to lead and organize enhancement projects. • Evidence of formal training in SAP relevant to this role (such as SAP Academy courses for MM/PM or supply chain modules) or in Maximo. If certified as a SAP support consultant or similar, that would be a plus. • Any additional certifications like APICS CPIM (Certified in Production and Inventory Management) or CMRP (Certified Maintenance & Reliability Professional) might be considered a bonus, as they demonstrate depth in the supply chain or maintenance domain, though not a strict requirement. TPBN1_UKTJ

Customer Service Manager / Customer Operations Manager 11-Month Fixed-Term Contract (Maternity Cover) The Role The Customer Services Manager / Customer Operations Manager will ensure the seamless delivery of new sales orders, acting as a key liaison between customers and internal stakeholders. The role is responsible for monitoring order progress, coordinating logistics, and maintaining performance dashboards and KPIs. Key Responsibilities * Manage and maintain strong customer relationships, providing regular delivery and logistics updates. * Ensure all orders are delivered on time and in full (OTIF). * Lead and coordinate the operations team to achieve accurate and timely delivery of goods and services. * Update and circulate weekly/monthly order dashboards. * Oversee efficient shipment and invoicing processes. * Provide timely order updates and reports to clients. * Maintain accurate order books and records. * Ensure compliance with export controls and maintain export/licence documentation. * Liaise with internal departments to ensure customers have the latest and most accurate information. * Uphold compliance across all company policies, procedures, and processes. Skills and Experience * Proven experience in managing teams. * Proven background in customer relationship management and order fulfilment. * Experience using business systems and managing data accurately. * Strong planning and organisationa...

The Role The Commercial Manager will lead the commercial and sales function, driving operational responsiveness, client satisfaction and overall commercial performance. Working directly alongside the Managing Director, you will shape commercial strategy to support growth, fleet utilisation and profitability. This position requires someone who understands the fast paced nature of rental operations, where quick turnaround and precise communication are essential. Key Responsibilities Client & Account Development * Develop strong, long term relationships across offshore and subsea client bases * Understand operational requirements to match clients with appropriate rental solutions * Promote the full equipment portfolio to maximise utilisation * Ensure clients receive fast, accurate and proactive communication at all times Sales Team Leadership * Lead, support and motivate the sales team to hit commercial and utilisation targets * Create a culture of urgency, responsiveness and solution focused selling * Support team members with deal structuring, prioritisation and key account strategy Quotations, Tenders & Commercial Coordination * Oversee all quotations, tenders and proposals with a focus on speed, accuracy and consistency * Collaborate with technical and operations teams to confirm equipment suitability and availability * Improve workflow efficiency to reduce response times and enhance customer confidence * Maintain visibility of all commercial pipelines and ensure timely follow through Strategic Collaboration * Work closely with the Managing Director to shape and execute commercial strategy * Analyse market trends and rental demand to guide pricing, investment and business planning * Contribute to margin optimisation, service development and customer experience improvements About You You will excel in this role if you have: * Experience within ROV or Survey Rental equipment environments * Strong commercial and client facing experience, ideally with leadership responsibility * An understanding of the pace and pressure associated with rental operations * Excellent organisational discipline, communication and time management skills * A hands on leadership style with a passion for delivering best in class service What's on Offer * Senior commercial leadership position within a dynamic equipment rental company * Opportunity to shape commercial direction and influence business growth * Family Private Medical Plan * Performance Bonus Scheme * Competitive salary and wider benefits package * A fast paced environment where your impact is immediately visible and valued