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  • Harbans General Trading UK Limited
    Sales Supervisor – Retail and Wholesale
    Sales Supervisor – Retail and Wholesale
    1 day ago
    £35000–£39000 yearly
    Full-time
    Hayes

    This role focuses on supervising and expanding online sales channels for a food broker business that connects food producers with retail and wholesale buyers. The supervisor oversees e-commerce operations, manages a team (if applicable), handles digital customer engagement, and ensures that food products are effectively marketed and sold through online platforms—either B2B (wholesale) or B2C (retail). Applicant would be responsible for Online Sales & E-commerce Management. Manage online listings and content across platforms like Amazon, Shopify, eBay, and/or the company’s own website. Develop strategies to increase online sales volume, improve product visibility, and drive traffic. Monitor KPIs such as conversion rates, order volumes, and customer acquisition costs. Oversee a team handling online order processing, digital marketing, and customer service. Ensure customer issues are resolved promptly and professionally. Digital Marketing Support where Collaborate with marketing teams to run online promotions, email campaigns, and SEO/SEM efforts. Analyze customer data to identify trends and opportunities for upselling and cross-selling. Maintain relationships with digital B2B clients such as grocery chains, specialty stores, and institutional buyers.

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