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Duties and responsibilities of the Technical Service Delivery Manager: * Manage and coordinate all CSCS4 support cases for UK Government contracts * Liaise with MOD teams, engineers, and stakeholders to resolve technical issues * Oversee service visits, logistics, and equipment management *

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

A leading financial service provider is seeking a Service Delivery Manager to enhance IT services across the organization. The ideal candidate will possess robust IT Service Management experience and a strong ability to foster business relationships. This role emphasizes service excellence, risk com

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Service Delivery & SLA Management: Own the end-to-end delivery of managed services for assigned customer accoun

Manage end‑to‑end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. GDS, DSIT, and local government to support delivery

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. If you're passionate about developing people, improving processes and delivering high-quality adm

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.

Thorn Baker is working on behalf of a valued client to resource an experienced Regional Service Delivery leader to support soft services operations across the Northwest, Yorkshire, Northeast and Midlands. This is an ideal role for a strategic Account Manager, Operations Manager or Mobilisation Manag

Ensuring delivery aligns with client contracts, licensing, and capability boundaries. Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics.

The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. They are looking for a IT Service Delivery Manager to come on board on a long term contract role. The IT Service Delivery Ma

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. Identify recurring issues and implement process / service improvem

A government digital agency in the UK seeks a Senior Delivery Manager to lead multi-disciplinary teams in delivering high-impact digital transformation programs. This role involves engaging across departments, ensuring timely delivery of services, and fostering an inclusive environment. This positio

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Technical Service Delivery Manager. Own end-to-end service delivery for assigned managed service customers.

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. The ideal candidate will have proven experience in service

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

A leading global provider of managed IT services, cloud expertise, AI solutions, and digital transformation is seeking an experienced Service Delivery Manager to join the team and help drive exceptional service delivery for their prestigious clients. This role offers the chance to own service govern

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

Your deliverables as Service Delivery Manager will include, but are not limited to:. Monitor service performance, analyze trends, and implement corrective actions to maintain high service quality. Track record of delivering in Service Delivery Management or related roles.

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. IT Service Delivery Manager - Investment Firm, London - TWE43518. An unique opportunity has arisen

The digital specialists team in Digital Transformation is small and consists of delivery managers, product managers, user researchers, service designers and technical architects. As a Senior Delivery Manager, you will take an agile approach in working as part of multidisciplinary teams on digital pr

You will be responsible for the smooth running of an Enforcement Team, leading your team and supporting your Operations Managers to meet operational needs, deliver performance objectives and provide a consistent and customer-focused service. Our Delivery Managers play a critical role helping deliver

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Ensure IT services consistently meet agreed

We are seeking a highly capable and experienced Service Delivery Manager to lead our onsite team at a leading tech company. Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes. Success in this role requires a solid understanding of

A leading recruitment firm is seeking an IT Service Delivery Manager for a long-term contract role in London. The candidate will be responsible for ensuring effective IT service delivery and leading a team focused on high-quality support. Ideal candidates will have significant IT service delivery ex

Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager.

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agre

We are now looking for a highly capable, service‑focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high‑quality IT services across Odevo UK. Exciting Opportunity! Join Odevo as a Service Delivery Manager. Lead, mentor, and support the se

Support the Technology Service Delivery Management team to maintain a strong service relationship with business stakeholders through regular engagement, ensuring continued buy in, transparency of decision making and evangelising the continued value of the Service Delivery capabilities. The Service D

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

Delivery Manager / Partner Enablement / Implementation Lead / SaaS / Technical Software / Professional Services / Training Programs / Certification / Customer Success / System Integrators / Managed Service Providers. Delivery Manager - Partner Implementation and Service Management. As the Delivery M

A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. This full-time role is based in Madrid and offers

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A leading tech enterprise in the UK seeks an experienced Service Delivery Manager to manage operational delivery of data governance services. The ideal candidate will ensure services meet SLAs and KPIs and will act as the main operational interface between customers and internal teams. This role req

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Owning and updating the IT Service Catalogue to ensure accurate and accessible information.

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

A prestigious UK university is seeking an experienced Event Manager to join its team.

Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager. Are you passionate about redefining what great IT service delivery looks like?.

A financial wellbeing organization seeks a Senior Delivery Manager to lead the delivery of high-risk digital products aimed at improving financial wellbeing across the UK. The role involves mentoring delivery managers, managing multi-disciplinary teams, and driving the adoption of agile methodologie

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most.

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Owns end-to-end service delivery, ac