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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Duties and responsibilities of the Technical Service Delivery Manager: * Manage and coordinate all CSCS4 support cases for UK Government contracts * Liaise with MOD teams, engineers, and stakeholders to resolve technical issues * Oversee service visits, logistics, and equipment management *

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Programme Manager & Head of Service Delivery. This ro

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Ensure integrations—such as payment gateways, fulfilment partner

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

A leading recruitment firm in the UK is seeking a Service Delivery Manager to oversee service delivery for a prominent lift engineering company.

A leading insurance company in the UK is looking for a Services Manager to lead a small team, ensuring high standards of service performance and customer satisfaction.

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Programme Manager & Head of Service Delivery. Ensure

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

Service Delivery Oversight: Manage end-to-end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfac

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities

A government agency in Greater London is seeking a Senior Delivery Manager to lead multidisciplinary teams on digital projects in health and social care.

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Delivery of all security-related products and service

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our servic

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Get notified about new Service Project Manager jobs in London Area

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. R

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Senior Project/Delivery Manager roles.

What we offer to the successful Service Delivery Manager:. Main Responsibilities for the successful Service Delivery Manager:. Service Delivery Manager (MSP).

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Service Management - Ensure IT services cons

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. Service Delivery & Performance Manager. We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performa

A leading global provider of managed IT services, cloud expertise, AI solutions, and digital transformation is seeking an experienced Service Delivery Manager to join the team and help drive exceptional service delivery for their prestigious clients. This role offers the chance to own service govern

A global finance software provider is seeking a Service Delivery Manager in Greater London. This role involves ensuring the successful delivery of services to clients and maintaining high customer satisfaction. Applicants should have a proven track record in service delivery management and strong co

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. IT Service Delivery Manager - Investment Firm, London - TWE43518. An unique opportunity has arisen

Delivery Manager / Partner Enablement / Implementation Lead / SaaS / Technical Software / Professional Services / Training Programs / Certification / Customer Success / System Integrators / Managed Service Providers. Delivery Manager - Partner Implementation and Service Management. As the Delivery M

A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. This full-time role is based in Madrid and offers

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Working closely with the Operations Manager and wider leadership team to influence strategy and growth.

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. Owning and updating the IT Service Catalogue to ensure accurate and accessible information.

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most.

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Owns end-to-end service delivery, ac

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

Experienced IT Manager, Network Manager or Service Delivery Lead. Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward‑thinking trust that embraces digital innovation, invests heavily in te

A national IT Support and Telecoms provider in the UK is seeking a Service Delivery Manager to lead a team and oversee IT environments. This role requires 5+ years in the IT managed services sector, strong Microsoft Server experience, and effective client relationship skills.

A UK metropolitan fire and rescue service seeks a Service Delivery Administration Hub Manager to oversee the coordination and delivery of administrative functions.

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

Benefits & Package for a Service Delivery Manager:. Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. If you have the required skills and experience as a Service Delivery Manager and are interested in thi

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

The Service Delivery manager will be responsible for the end‑to‑end service delivered to their clients, managing performance of services provided as per contractual obligation ensuring service levels are achieved. Ensure adherence to ITIL service management methodology in the delivery of Managed