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Duties and responsibilities of the Technical Service Delivery Manager: * Manage and coordinate all CSCS4 support cases for UK Government contracts * Liaise with MOD teams, engineers, and stakeholders to resolve technical issues * Oversee service visits, logistics, and equipment management *

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. IT services department and play a central role in the leadership team.

A dynamic software company in the United Kingdom is seeking a Service Delivery Manager. In this role, you will act as the ambassador of the Assure offering, ensuring seamless delivery and managing client relationships with a 'Client First' approach.

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. Provide service status updates and technical briefings to internal

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. The ideal candidate will have proven experience in service delivery or project management and a strong background in data center environments. This role involves managing projects, interfacing wi

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most.

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Service Delivery & SLA Management: Own the end-to-end delivery of managed services for assigned customer accoun

As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. Service Delivery Manager (SDM). Manage end‑to‑end service delivery, ensuring services meet quality standards, performance met

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

A leading financial service provider is seeking a Service Delivery Manager to enhance IT services across the organization. The ideal candidate will possess robust IT Service Management experience and a strong ability to foster business relationships. This role emphasizes service excellence, risk com

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Support and mentor technical team members from a service delivery perspectiveProvide clear direction during onboarding and high‑impact service events. Technical Service Delivery Manager.

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o

Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics. Skilled in risk management, issue resolution, and navigating delivery complexity.

Thorn Baker is working on behalf of a valued client to resource an experienced Regional Service Delivery leader to support soft services operations across the Northwest, Yorkshire, Northeast and Midlands. This is an ideal role for a strategic Account Manager, Operations Manager or Mobilisation Manag

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

The Service Delivery manager will be responsible for the end‑to‑end service delivered to their clients, managing performance of services provided as per contractual obligation ensuring service levels are achieved. Ensure adherence to ITIL service management methodology in the delivery of Managed

We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. Measure and track business case value, benefits and contractual obligations, i

We are looking for an enthusiastic Agile Delivery Manager who will be comfortable working alongside the Product Manager and with technical and data professionals, covering a wide breadth of activity which focuses on creating services focused on improving citizen experience. Our teams and our deliver

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for aService Delivery / Customer Support Managerwho t

Experience in service design, with a user-centred and strategic approach to designing and improving digital services – being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives. We are the Governm

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Collaborate with internal IT service managers (e. Ensure IT service partners remain compliant with IT servic

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. The role requires significant experience in IT service delivery, strong leadership skills, and effective stakeholder management.

ERP | Unit4 | Agresso | Service Delivery | ITIL | Application Support | Team Leadership | Public Sector | Local Authority | Hybrid Working. A Unit4 Service Delivery Team Lead is required by Whitehall Resources for our Surrey based client. The successful candidate will combine strong people leadershi

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites.

This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA’s in line with the customer requirements), and to act as the single point of contact for all service delivery escalations. The Contact Manager ha

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

Service Planning & Delivery Manager page is loaded## Service Planning & Delivery Managerlocations: Ascot Drive Derbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (14 days left to apply)job requisition id: JR031550**Join Our Journey as a Service P

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. We have an exciting opportunity for you to jo

Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Sign in to set job alerts for “Service Project Manager” roles. Technical Delivery Manager – Integration/Typescript/Forward Deployment.

The Service Delivery Manager will play a critical role in key account management, service excellence, crisis resolution, and people leadership, acting as a senior point of escalation for both clients and internal stakeholders. Apply for this Service Delivery Manager Position. Marmon Lift Recruitment

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. The Telefónica Tech UK&I hub has an end-to-end portfolio of market leading services

The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. If you have the required skills and experience

The Senior Delivery Manager will report directly to the Lead Delivery Manager. Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co-ordinate delivery. Join us at the Money and Pensions

What you’ll be doing as our Service Delivery Manager (SDM). Service Delivery Manager (SDM). Service Delivery Manager (SDM).

This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. A service operations firm is seeking a Contact Manager in Greater London. Candidates should have a proven background in Client Services Management and in-depth k

Looking for a commercially aware Service Delivery Manager. Experience as a Service Delivery Manager or similar, with Agile experience. Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery.

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. As a Senior Delivery Manager, you’ll:. The Govern

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery of contracted services to the client account. This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agre

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction.

The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. Oversee the delivery of first, second, and third-line support for all IT solutions, ensuring incidents and service requests