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Assistant Manager Location: Manchester, Bridgewater Hours: 40 hours per week Salary: DoE, plus benefits For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. An exciting opportunity has arisen for an ambitious Assistant Manager to join the leadership team in our Bridgewater hospital, Manchester. This role would be well suited to someone with existing high end retail or healthcare experience, or a current high performing individual with a background in optical sales who is looking to take the next step in their career. It will provide the successful candidate with the opportunity to develop their skills across a broad remit and disciplines. You will be responsible for setting and maintaining world class standards throughout the hospital. The main aspects of the role: • Leading a team of outstanding Patient Advisors to deliver the best possible outcomes for our patients, • Ensuring that all colleagues have the right support in place to excel and develop their skills, • Effectively manage the Hospital workload, and ensuring diaries are managed in advance, • Deputise for Clinic Manager, • Managing the workload for dual brands operating in the clinic The successful candidate will have experience of: • Leading a diverse team, preferably within a retail or clinical setting, • Hands-on and customer-centric approach, • Delivery against recognised industry standards, • Developing a multi-disciplinary team to meet the levels of service and activity expectations, • Leadership with incidents, safeguarding, referrals and complaints, • Monitoring SLA's and escalation as required, • Managing the performance of the team to deliver the highest calibre of clinical and customer service at all times, • Maintaining relationships with the senior leadership team, • Confidence and integrity to operate with the utmost discretion, • Excellent communication and presentation skill, • Knowledge of Optical or Aesthetics would be beneficial What’s in it for you? • Competitive salary with excellent bonus potential, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • Other group company discounts, • Modern working environment, • On-going training and development opportunities, • Workplace Pension Scheme Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

We're looking for a Drainage Design Team Leader to join our Design team based in Salford. You'll utilise your extensive experience in delivering successful flood, water management, and drainage projects to achieve exceptional outcomes for a diverse range of clients, including National Highways, local authorities, water industry clients, and significant major projects like the A66 Northern Trans-Pennine. Your dedication to continuous improvement and development will ensure excellence across all projects. Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location: Salford - Office based with some remote working available Contract: Permanent Fulltime Salary: £50,000 - £57,500 + £5.9k annual car allowance + private healthcare + benefits Responsibilities As a Drainage Design Team Leader, you'll be responsible for leading a team of skilled designers in delivering high-value, high-quality drainage schemes to support the Drainage Design Manager in executing the drainage strategy. Your day to day will include: • Maintain the highest standards of quality and project controls established by the team and wider business, • Ensure latest design standards and lessons learnt are applied to projects, • Liaise with statutory and non-statutory bodies to obtain relevant data, licences, and consents, • Drive technical excellence and continued improvement across the team, • Monitor project delivery and undertaking change control management What are we looking for? This role of Drainage Design Team Leader is great if you have: • Civil Engineering degree - or a similar combination of qualifications and/or experience, • Experience in a similar role and successfully leading teams to deliver projects, • Project management qualification and/or experience, • CSCS card Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. ___. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. ___. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to #joinkier #LI-JB2

Support Coordinator We're looking for a curious, compassionate and committed individual with excellent communication and organisational skills to join a Stroke Recovery Service in the Stockport area. This is an exciting opportunity to work directly with stroke survivors and their families, supporting them in rebuilding their lives after stroke. Position: S11314 Stroke Support Coordinator Location: Home-based, Stockport, However, regular travel will be required as part of this role Salary: Circa £18,800 per annum (FTE circa £27,400 per annum) Hours: Part-time, 24 hours per week Contract: Our services are contracted; we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years and are confident in the likelihood of securing future funding Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 21 September 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: W/c 6th October 2025 Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service operates in a fast-paced, person-centred environment , where Coordinators identify and respond to the evolving needs of stroke survivors and their carers. This includes delivering structured reviews at six months post-stroke, supporting stroke survivors in their ongoing recovery and helping them achieve their personal goals. Key responsibilities will include: Work as part of a team to plan and deliver engaging peer support and communication groups Attend multi-disciplinary meetings with the local stroke therapy team, contributing to joined-up care Recruit, train and manage volunteers to enhance service delivery (experience in volunteer management is an advantage) Support stroke survivors and their carers from hospital discharge into the community, offering personalised advice and guidance Provide resources for stroke survivors to make informed lifestyle changes to reduce the risk of further strokes Deliver Stroke Reviews at six months post-stroke About You You will have experience in: Excellent IT skills and an ability to maintain accurate records An affinity with the values of the Stroke Association A flexible approach and an ability to effectively manage a caseload A proven record of working with a person-centred approach This role requires extensive travel across the Stockport area to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP TPBN1_UKTJ

Join a team at the heart of the global economy! The Department for Business and Trade ('DBT') and Inspire People are partnering together to bring you an exciting opportunity for a Lead Platform Product Manager . You will lead the transformation of the DBT Platform ensuring the platform is robust, secure, scalable and efficient. You will own the roadmap to achieve this vision ensuring it aligns with the department's digital transformation goals. Salary between £67,170 - £87,264 (including allowances) plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington, Belfast, Birmingham, Salford and Edinburgh. About the role This is a technical and strategically critical role within the Technology portfolio at DBT, overseeing a large and complex platform that supports both internal and external services. You will lead the transformation of the DBT Platform ensuring the platform is robust, secure, scalable and efficient. You will own the roadmap to achieve this vision ensuring it aligns with the department's digital transformation goals. This requires collaboration with technical architects, engineering leads, cyber security and platform users. As part of the Product and Delivery Leadership Team, you'll play a key role in shaping how they work across DBT, bringing your experience of technical operations and leading platform teams. You'll work closely with colleagues across DDaT to understand the organisation's future needs and help teams validate and deliver against them. You'll also lead on communicating your team's work to ministers and senior Civil Service leaders bringing clarity, insight and impact to the conversation. This is a technical leadership role requiring experience with cloud-hosted platforms. The successful candidate will be well-versed in implementing and optimising a DevOps culture and supporting teams to work in this way. You'll have experience of introducing end-to-end automated testing, deployment pipelines, and introducing performance metrics like DORA, and then acting on the findings to drive efficiency and excellence. You will also demonstrate AI literacy and an understanding of emerging technologies, enabling them to guide innovation and resilience across the platform. Crucially you must have a proven track record of leading large-scale platform operations and, ideally, infrastructure products, ensuring stability, scalability and strategic alignment with organisational goals. Main responsibilities You will: Lead the transformation of the DBT platform ensuring long-term resilience and scalability Deliver a future-state platform while maintaining stability and continuity of existing services Develop and own a compelling product vision and roadmap, balancing user needs, technical capabilities and business value Champion agile delivery and DevOps culture across multiple teams, embedding modern engineering practices Represent the platform at senior boards, providing clear, strategic updates and influencing decision-making Lead, coach and develop a team of experienced product managers, fostering a culture of high performance and continuous improvement It is essential that you have: Proven experience leading platform and/or infrastructure products at scale Strong technical literacy, including experience with cloud-native architectures, DevOps practices, and large-scale web operations, e.g. Software or Platform as a Service (SaaS and PaaS) Experience working with a diverse group of stakeholders - including at senior levels - and engaging directly with users, with the proven ability to identify a common set of needs and priorities across stakeholder and user groups Experienced in agile methodology and applying an agile mindset to all aspects of your work. You can work in a fast-paced, evolving environment and use iterative methods and flexible approaches to enable rapid delivery Experience of developing and selling a product strategy to secure funding and support for your products, including drafting and presenting business cases, articulating costs and benefits, and translating technical concepts for non-technical audiences Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work If you are interested in finding out more about this role, please apply using the link provided or reach out directly to Keesha Paulsen. TPBN1_UKTJ

Repairs Scheduling Manager Temporary- Permanent £36,000- £40,000 Trafford/ Hybrid Hamilton Woods Associates are currently recruiting for a Repairs Scheduling Manager on a temporary basis. The successful candidate will be leading a team of four Repairs Planners to deliver reactive repairs to social housing tenants. Responsibilities of the Repairs Scheduling Manager: * Leading, developing and effectively managing the repairs planning team to ensure a high-quality responsive repairs and maintenance service is delivered in a cost-effective manner * Managing the planning and daily scheduling of repairs through operatives' diaries, creating maximum efficiency and productivity, ensuring key performance indicators are maintained and appointments are not missed * Holding responsibility for managing complex repairs, and planning effectively to minimise any disruption to customers * Providing guidance and assistance to contact centre staff in the allocation of appointments and diagnosis of repairs, and provide constructive feedback on how the service could be further improved * Supporting the Repairs Managers to manage and monitor the repairs service by providing weekly and monthly analysis and reporting information reports on performance for the repairs service * Promoting good quality customer care at all times and ensuring all staff meet or exceed agreed service standards * Developing effective working relationships with colleagues, partners and key stakeholders to support the delivery of a customer focused service. * Managing and responding to technical queries and escalated complaints, responding to all customer complaints about planning * Ensuring your team operates in compliance with all Risk Assessments, Method Statements and COSHH Data sheets relating to the work of your team * Ensure maximum efficiency and effectiveness of the team by regularly reviewing systems, processes and operative/supply chain requirements to ensure a high-quality service is delivered Requirements of the Repairs Scheduling Manager: * Previous experience managing scheduling or planning teams * Experience within social housing is desirable although not essential To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all candidates and please consider your application unsuccessful TPBN1_UKTJ

Reimagine the Role of AI in Human Travel At Travel Counsellors, were not just adopting AI - were building a future where it enhances every human interaction. With 30+ years of history and 2,200+ independent travel entrepreneurs worldwide, weve always believed in the power of personal service. Now, were using AI to scale care, creativity, and connection like never before. Our next-generation travel platform is being transformed by intelligent features, with TC Co-Pilot at the heart of it. As AI Product Owner, youll lead the charge in embedding smart systems across our business, from hyper-personalised experiences to operational excellence. If youre excited by the idea of combining cutting-edge AI with the depth of human empathy, this is your moment. *Please note - this is a 12-month fixed-term contract About the Role Your Mission Take the reins of AI product innovation. Youll lead the vision, development, and rollout of AI solutions that amplify human potential, beginning with our intelligent assistant, TC Co-Pilot. Your work will be central to redefining how Travel Counsellors deliver value - smarter, faster, and more personally than ever. This isnt just backlog management. Its a role for a strategic thinker, an AI advocate, and a product visionary who thrives on turning possibility into production. What Youll Be Doing Lead TC Co-Pilot Development: Own the roadmap of our smart assistant, enhancing its ability to deliver personalised travel recommendations powered by LLMs, customer data, and trend insights. Drive Enterprise AI Adoption: Identify high-impact use cases across the business, integrating AI into customer journeys, operations, and internal tools. Define the AI Product Strategy: Align every initiative with our mission to create unforgettable experiences powered by smart, human-first technology. Continuously explore new AI technologies, platforms, and trends and bring them into the product where they drive value. Champion AI Change: Help teams across the business embrace AI. Youll run demos, drive education, and lead the shift to a tech-enabled mindset. Translate Ideas into Action: Write AI-first user stories, prioritise experiments, and drive delivery of intelligent features with real impact. Measure What Matters: Establish KPIs for product performance, prompt effectiveness, and AI tool adoption. Iterate based on data and feedback. Collaborate Across Disciplines: Work with engineers, data scientists, designers, and business stakeholders to build scalable, ethical, and delightful AI solutions. Requirements Proven experience as a Product Owner or Product Manager, preferably with AI or data-driven products Deep understanding of Gen AI, LLMs, and prompt engineering fundamentals Experience writing AI-specific user stories, managing AI experiments, and tracking prompt/system performance Strong collaboration with engineering and data teams understanding of APIs, cloud platforms (AWS, Azure), and ML workflows Familiarity with tools like Miro, Azure DevOps, Aha!, and Gen AI prototyping platforms What You Bring: Product thinking thats user-first and AI-fluent Strategic vision with the ability to prioritise ruthlessly and a curiosity to explore the unknown and confidence to lead through ambiguity Excellent communication across technical and non-technical audiences A passion for building tools that empower humans, not replace them Bonus if youve explored: Customer-facing sectors like travel, e-commerce, or hospitality Conversational interfaces, semantic search, or recommendation engines Ethical AI frameworks, GDPR, and trust-by-design principles Building AI features using tools like LangChain, Pinecone, or RAG architectures TPBN1_UKTJ

Are you looking for a fresh challenge within Audit with excellent progression opportunities and benefits? A Top 20 Firm with offices in Manchester are looking for an Audit Senior to join their expanding Corporate Audit team, paying a salary of £36,000 - £45,000 depending upon experience and level. The Corporate Audit team in Manchester work with a variety of corporate and owner managed businesses, charities and other not for profit organisations. Clients range from start-ups to well established, prestigious clients and listed clients. They are looking for an Audit Senior (newly qualified or qualified senior or due to qualify) to join their team and develop their expereince. This is a challenging and vareid role that will provide lots of opportunity for growth. You will be responsible for the delivery of client based assignments, ensuring the team's audit work and reporting is of high quality. This role will include leading and coaching team members as well as managing relationships with clients. Benefits for the Audit Senior include: Hybrid and flexible working 25 days holiday and buy and sell options Discretionary days off over Christmas Life Assurance Pension matched up to 4%, plus 10% uplift option Gym Membership Restaurant dining card Healthcare Cash Plan Health screening for you and your spouse Dental Insurance Plus lots of additional flexible benefits...... To be successful as an Audit Senior you will. . .... Be ACA/ACCA qualified or equivalent Significant auditing and accounting experience (ideally UKGAAP) Have a passion for delivering high quality client service Your responsibilities as an Audit Senior will include...... Be the point of contact for clients on a day to day basis demonstrating excellent writing, research and presentation skills Assisting in the planning, execution and finalisation of all areas of the audit assignment for manager or partner review Managing risk Identifying areas requiring improvement in the client's business processes and possible recommendations and prepare and deliver Audit Findings Reports to be provided to the client Taking primary responsibility for monitoring progress against budget, and when the actual differs from the budget then gain a full understanding for the Manager If this Audit Senior role sounds perfect for you, then APPLY NOW...... TPBN1_UKTJ

Account Manager – Technology Development Services. Balancing multiple priorities while keeping delivery on track. Attending client meetings (UK-based) and visiting our delivery teams in Eastern Europe every 2 months.

The Service Delivery Manager is responsible for ensuring the successful delivery, transition, and ongoing performance of Tech services across TalkTalk Technology. Required - Minimum of 5 years’ experience in service delivery or service readiness roles. Agreement and service schedule delivery by pa

The Billing team's mission is to develop an internal billing system, delivering a consistent billing experience to all Canonical customers across all products and services, and across all service delivery methods. Billing System Engineering Manager. The role of a Billing System Engineering Manager,

We are seeking an experienced and motivated Service Delivery Manager to lead the operational delivery of our flagship services. Job Title: Service Delivery Manager. Delivery Manager (Environmental Digital Services).

The Domestic Abuse Team Lead will act as a lead professional for the CARA team, supporting the Domestic Abuse Service Manager with operational tasks, line management, and overseeing coordination and delivery.

Want to join one of Europe’s largest organisations on their journey of providing best in class IT Services? Working in a relatively greenfield environment, your role as Service Delivery Manager will be to ensure the highest levels of proactive IT Services are delivered, driving forward a customer

The Property Manager is a key member of the Property Management team andis responsible fora high-quality service delivery and exceptional efficiency in running our developments. MoJ Property Directorate - Area Property Operations Manager (North-West) (Ref: 6297). Commercial Property Acquisitions Man

Customer Account Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company's footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives. Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin. Achieve incremental GM targets and revenue retention targets, SCOPE OF RESPONSIBILITIES Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross - sell and upsell prospects to generate additional gross margin. Compiling customer quotations and processing orders. Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times. Ensure the in-house CRM system (Salesforce) is maintained and kept up to date. Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities Person Specification Technical Profile * Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers * A good understanding of mobile and WAN * Demonstrable ability to achieve targets from account management activities * Experience of working with field account managers to generate additional contact points and opportunities Traits and Behaviours * Focus on customers - committed to providing the best service to our customers in all that they do * Working Together - Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and 'human.' * Can Do Attitude - Takes personal responsibility for getting things done * Growth - Proactively seeks ways to improve and grow the business Personal Attributes/Skills * Excellent customer service and communication skills * Customer focused, proactive, collaborative, can do approach * Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace. * Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio. * Self-motivated * Ability to work under pressure Apply now for full details @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk TPBN1_UKTJ

LOCATION - Manchester Airport POSITION - Station Manager REPORTING TO - Divisional Director of Aviation (England) HOURS OF WORK - Hours to suit the needs of the business RATE OF PAY Competitive (TBC) ICTS AVIATION OVERVIEW As its primary field of operation, ICTS has remained the premier supplier of aviation security services for over twenty-five years. In more recent years, ICTS has expanded its portfolio to incorporate a wide range of customer related services including above wing ground handling, airline representation and assistance for passengers with reduced mobility. Dedicated to continually improving and refining its products, ICTS invests considerably in the development of new tools and procedures. As such, ICTS has provided clients with groundbreaking utilities that, due to their success, have later been adopted by the entire trans-Atlantic aviation industry. ICTS is regularly invited to participate in the trialling and development of new aviation security systems and has worked closely with the UK, mainland European and US governments on many occasions. KEY TASK AREAS / RESPONSIBILITIES We are currently recruiting a Station Manager to be responsible for the overall running and performance of our operation at Manchester Airport and ensuring that all regulatory and contractual requirements are adhered to. Please note tis role is based on-site at Manchester Airport. Operation Responsibility Providing customer service to passengers and our client Ensure the delivery of ICTS services in line with contractual and regulatory requirements. Maintenance of Client, ICTS, and quality control Standards and Company Procedures. Maintain the required professional standards of operation, in accordance with Company requirements. Oversee the professional standard of the station and ensure specified procedures are adhered to. To ensure the safe delivery of operations at the station through leading a safety-first culture and approach. Deliver and promote positive employee engagement, being visible and accessible to the team thus ensuring effective communication. To act within the authorities set out by Management and the company's working procedures. To carry out any other duties as directed by the Divisional Director of Aviation (England Promote ICTS (UK) & Ireland Ltd positively. Professional and Service Standards Provide guidance and support for direct reports and management team. Effectively delegate tasks where and when required. To act within the authorities set out by the Divisional Director and the company's working procedures. To carry out any other duties as directed by the Divisional Director Client/Customer Responsibility Regular liaison with the clients to ensure high levels of contractual compliance and client satisfaction. Implement any changes to task to be carried out that the client may reasonably request and inform the Regional Manager of such changes. Relate effectively with the customer making sure that reasonable requests are completed, and that any customer complaints are fully investigated and responded to in a timely fashion. Ensure any new business opportunities within the Station are fully explored and developed Competencies Leadership: leads by example, motivates others, makes decisions, initiates action, takes responsibility. Communication and Influencing: establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others. People Management: fosters team/individual performance, achieves results, sets targets and reviews them, leads, motivates and empowers others, deals with issues, coaches and encourages others. Task focused as well as people centered; Ability to focus on direct areas of responsibility whilst also able to act in interests of broader operating divisions. Ability to work openly and collaboratively at all levels with multiple stakeholders. Organisational Skills: plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements. Commercial and Financial Awareness: effective financial management, maximizes use of resources, identifies and delivers business growth opportunities. Results Orientation satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes. Interpersonal Skills: builds positive relationships, demonstrates emotional stability, confident in own ability, approachable to all staff, shows respect and tolerance. Values: lives and endorses the company values BENEFITS Holiday entitlement Car Allowance Pension scheme Medical cash plan Ongoing training and development Company benefit portal providing discounts at top high street outlets Refer a friend bonus PERSON SPECIFICATION Essential 5-year checkable work history Successful clearance of a Criminal Record Check and Counter Terrorism Check prior to start date Excellent communication skills - both oral and written Flexibility according to operational needs Good administration skills, including excellent computer skills Track record of ability to work under pressure in a dynamic work environment Experience of directly managing a team Driver's License Desirable Experience within Aviation Management Security Industry Experience We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do so as well. We take firm action where any concerns are raised both internally and by our clients, customers and members of the public. All applicants must have correct documentation enabling them to work here and also have a permanent NI number. This position may be subject to Client/Board approval. Interested parties should visit our recruitment page to complete the application form online ICTS IS AN EQUAL OPPORTUNITIES EMPLOYER TPBN1_UKTJ

This role reports into the service management and then Technology Services function that is responsible for the delivery of IT services to the firm. The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems,

Service Operations Manager - Service Delivery. Service Delivery Manager - Engineering Services. Service Operations Manager - Service Delivery - Field Based (UK).

The Account Executive is responsible for day-to-day customer service delivery, operational and administrative excellence. This role involves collaborating with a Senior Account Manager and Account Director, supporting the delivery of various multi-channel projects with different marketing and commun

As a Cybersecurity Awareness and Education Manager you will contribute to the delivery of the cybersecurity culture and awareness service at Deloitte, coordinating with the Global Cyber Culture network (130+ individuals across 12 member firms). Measurement & Reporting: Establish metrics for assessin

I'm looking for an experienced, customer-centric Service Delivery Manager to join one of Europe's largest organisations!. Own the service delivery to support customers and colleagues across multiple clients and industries.

Get notified about new Account Service Delivery Manager jobs in. Balancing multiple priorities while keeping delivery on track. Attending client meetings (UK-based) and visiting our delivery teams in Eastern Europe every 2 months.

The Growth Company’s (GC) Education and Skills team is seeking a dynamic Delivery Manager to lead the design and implementation of high-impact, industry-relevant training programs. Develop service area plans, delivery schedules, and financial strategies aligned with KPIs and digital platforms. Col

Client facing experience in contract or service delivery management across a range of clients and/or service provisions. Client Service Delivery Manager (Client Services). Client Service Delivery Manager (Client Services).

Get notified about new Delivery Manager jobs in. Service Delivery Manager - Engineering Services. Make a Difference as a Delivery Manager! #Tech4Good.

Human Resources Shared Services Manager, manchester. You’ll manage a team of Team Managers and Advisors, ensuring high-quality, compliant, and user-focused service delivery.

Operations Manager - Contact Center.Mitie Cleaning & Hygiene Services.Operations Manager - Contact Center.Mitie Cleaning & Hygiene Services.The Operations Manager will lead and continuously improve service delivery operations in alignment with client contracts, strategic goals, and customer expectat

Due to ongoing growth, they are expanding their Service Management team and are looking to add a Lead Service Delivery Manager!. Proven success in service delivery.

ITIL 3 or ITIL 4 Foundation certification (Practitioner level preferred). We are looking for an experienced Service Desk Manager to lead our IT support operations and drive continuous improvement in service delivery, reporting to and working closely with the Service Delivery Manager. Service Managem

The company's mission is to be the leading provider of commercial waste services in our chosen conurbations, to achieve this by dynamic growth and exceptional customer service. Under the Service Delivery Manager enforce standards of discipline and control and assist with the induction of new member.

In this role you will support the Asset Lifecycle Manager (Utilities) in developing infrastructure and asset standards for utilities across all airports, standardising assets and approaches to drive efficiency, support growth, service delivery, and capital delivery efficiency.

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

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