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  • Receptionist
    Receptionist
    2 months ago
    £27000–£30000 yearly
    Full-time
    London

    Front of House Receptionist & Practice Administrator Battersea Square Vets: independent clinic in London We are looking for a highly organised, confident Front of House professional to join our team in a full-time, in-person role, combining reception, concierge, client care, and practice administration. This position suits someone who enjoys accuracy, and responsibility, alongside client interaction in a busy clinical environment. Working hours: Full-time role Shifts worked between 8.30am and 6.30pm Saturday mornings 9am–12pm, one in three The role: You will play a key role in keeping the clinic running smoothly day to day. While client-facing skills are crucial, strong organisational and administrative skills are essential for this position. Key responsibilities include: Managing the front desk and maintaining a clean and organised reception area Booking appointments and coordinating clinic schedules accurately Handling phone calls, emails, and messages efficiently Managing payments, invoices, and client accounts Maintaining accurate client and patient records Supporting insurance claims Driving administrative follow-ups Assisting with stock control and medication ordering Working closely with the team to support clinic workflow About you: We are looking for someone who: Has previous reception, administration, or front of house experience Is highly organised with excellent attention to detail Enjoys administrative tasks and working with systems and processes Communicates clearly and professionally with clients and enjoys client communication Enjoys and is comfortable with speaking to clients by phone and in person Is comfortable chatting to clients and welcoming them to the clinic Is comfortable around animals and in a clinical setting where animals may be unwell Can prioritise tasks and stay calm in a busy environment Is reliable, proactive, and works well as part of a team Veterinary experience is helpful but not essential Very strong organisation and admin skills, and very strong customer skills are key to this role. Why work with Battersea Square Vets: Independent, family-run practice with a supportive working culture Clear structure, responsibility, and variety in the role. A team environment that values reliability and professionalism Meaningful client interaction alongside essential admin work How to apply: Please send your CV and a short covering note Job Type: Full-time Benefits: Employee discount

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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12.5–£12.75 hourly
    Full-time
    Brentford

    Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.

    Immediate start!
    No experience
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