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About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!
The Barn is a coffee shop located in Surrey Docks city farm, alonfg the Thames River in SE16. We are a lovely little coffee shop established in 2020, selling high quality coffee, tempting baked goods and delicious savouries. We are looking for an enthusiastic individual with management experience. You will be responsible for overseeing the daily operations, ensuring excellent customer service, and managing the team. The manager will also be accountable for financial performance, inventory management and maintaining a high standard of quality and cleanliness. Must have great customer service skills. We have LOTS of regular customers who love their daily chats. Relax chill vibe during the week, can be very busy during the weekends and sunny days. Key Responsibilities: - Oversee day-to-day operations - Ensure compliance with health and safety regulations. - Manage inventory levels, order supplies, and maintain equipment. - Recruit, hire, train, and supervise staff. - Schedule staff shifts to ensure optimal coverage. - Foster a positive work environment and address any HR issues promptly. - Ensure a high level of customer satisfaction. - Handle customer complaints and feedback professionally. - Implement strategies to enhance the customer experience. - Ensure all products meet quality standards. - Regularly review and update menu offerings. - Conduct routine inspections to maintain cleanliness and quality. - Strong Financial Management focus - Analyse sales reports and implement strategies to increase revenue. - Collaborate with owners to plan and execute promotions - Engage with farm manager and deal with arising issues Key Skills and Qualifications: - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and multitasking abilities. - Previous experience in a managerial role within the food and beverage industry is preferred. - Exceptional customer service skills. - Ability to handle customer complaints and resolve conflict effectively. - Strong problem-solving skills with the ability to make quick, effective decisions. - Ability to analyse situations and develop innovative solutions. - In-depth knowledge of the coffee shop or food and beverage industry. - Reports to: Owner - Competitive salary package - 42-45 hours working week - Supportive and collaborative team environment, where creativity and innovation are encouraged. - Access to on-site training and development programs to enhance skills and knowledge. - Meals provided on duty. - Pension scheme - Bonus scheme The team is currently made up of 2 full timers and 2 part timers who have been with us for 1-3 years.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Open position as Front Supervisor: £14.94 hourly rate paid monthly. The wage rate change based on the age. - Tips - Free uniform - Free meals during shift - Pension scheme - Progression and development plans - Paid holiday - Paid birthday off - Team events - Referral scheme bonus - Friendly environment - Close to local transport (bus, tube, DLR)
Full time Restaurant Supervisor Responsibilities: serving customers, taking orders, carrying trays, serving food and drink. Location: Lina Stores Restaurant - Shoreditch (new opening in October) Shifts: full time - mixed shifts (morning/afternoon/evening) Hourly rate £14.00/£15 per hour. Monthly payment. Start in 2 weeks
Job Title: Fun and Energetic Assistant Manager at Black Burger East London & North London Welcome to Black Bear Burger🖤🧸, where we serve up deliciously unique burgers with a twist! We’re all about creating an unforgettable dining experience with a menu that’s as bold and exciting as our brand. Job Description: Are you a dynamic, fun-loving individual with a passion for great food and exceptional customer service? We’re looking for an enthusiastic Assistant Manager to lead our team at Black Bear Burger⚫️ 🐻. In this role, you’ll be the face of our brand, ensuring every customer leaves with a smile and a full stomach. Key Responsibilities: Lead and Inspire: Motivate and manage a team of friendly staff, ensuring top-notch service. Customer Engagement: Create a welcoming environment, interacting with customers to enhance their experience. Operational Excellence: Oversee daily operations, from inventory management to maintaining cleanliness and efficiency. Sales Savvy: Drive sales and manage cash operations with accuracy and enthusiasm. Innovative: Bring fresh ideas to the table to keep the kiosk buzzing and customers coming back. Qualifications: Previous experience in a supervisory role in the food and beverage industry. Exceptional communication and leadership skills. A flair for customer service and a passion for great food. Ability to thrive in a fast-paced, energetic environment. Flexibility to work various shifts, including weekends and holidays. Why Join Us? Competitive salary and benefits. Fun and vibrant work atmosphere. Opportunities for growth and advancement. Be part of a brand that’s making waves in the burger world! How to Apply: If you’re ready to bring your energy and passion to Black Burger, we want to hear from you! Join us and let’s create something extraordinary together! Black Bear Burger – Where Bold Meets Delicious!
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After a huge success of our Shoreditch restaurant we opened two more Borough Yards and Soho. In addition to this we have dark kitchens and kiosks in London. We are looking for epic people with a passion for hospitality who will join us on this journey! The role An opportunity has arisen for a Supervisor to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that ideally has supervisor experience already or is ready to take that step up into a management role with training and mentoring to help you achieve your goals. More than just your CV, we're looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for both your team and guest? Then please apply today! What we expect from you… • Enjoy working in a team and building relationships • Having a real passion for guest service and taking ownership of the guest experience. • Being organised and proactive in managing your tasks. • Kind, engaging and fun with personality and strong communication skills • Be able to create amazing first impressions • Attention to detail, organised and diligent • Always striving towards delivering a dining experience beyond expectation and with a personal touch • Availability to working late nights and weekends Perks include: Hourly rate starting from £11.90 per hour, plus service charge. Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) Training & career development, many of our management team have been trained and promoted from within the business, and we are only just getting started. If you are interested in this role then don’t be shy…let us know!
We are currently looking for enthusiastic Restaurant Supervisor to join our team in one of most iconic building in London. We require fluent English and previous experience is beneficial. What you get: Ongoing training No late shifts 40% discount in all our restaurants and venues Brilliant employee recognition programs Employee Assistance Helpline, 24/7 We can’t wait to hear from you!
Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavors of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: - Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. - Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. - Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. - Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. - Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. - Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: - Attractive compensation package designed to reflect your valuable contribution. - Opportunities for ongoing training and development to help you continue growing professionally. - Enjoy delicious meals provided during your shifts. - A generous discount for you and your friends and family to enjoy our menu. If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer. Come and Join Our Honi Poke Team!
We are looking for a new person to join our Comptoir team in Bermondsey street and London Bridge. Our small family run business is based in Bermondsey, close to London Bridge. Here we have our kitchen and shops, The right candidate for this job is someone with happy disposition who loves food, friendly customer service and has high cleanliness standards. Applicants must be able to wake up early and always serve each customer with a smile. If you think this sounds like you then I look forward to hearing from you! We are looking for a person that can start immediately. YOU WILL NEED EXPERIENCE AS A TEAM LEADER EXPERIENCE IN A CAFE IS MANDATORY YOUR ROLE: - Opening/ closing cafe - Making sure everything is cleaned for the next day - Make sure everything is ordered for the next day - Making sure the day goes well and having a team of 3 people maximum - Communicating with all managers
MARKET HALLS - OXFORD CIRCUS Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
• Annual pay up to £29000 • Profit-based bonus • Discretionary Retention bonus two times per year (£500-£800), based on length of service • Christmas and New Year closed • Extra day of holiday for your birthday - 29 days in total • Full time - 40 hours contracted • Financial & healthcare well-being benefits (Wagestream and Breeze) • Free healthy food on every shift, generous in-store discounts • New starter training plan • Career development opportunities available • Apply now; start immediately We are currently looking for a high-standard, food, and guest service-focused Assistant Manager to join our fast-paced healthy eating food business. Our mission is to serve “healthy and delicious food, made fresh, with love”; preparing every ingredient and meal with care and passion! If you are a person looking to grow, with a new challenge or a development opportunity, this position is perfect for you!
Job description Experienced Factory Manager/ Asistant Manager with food manufacturing knowledge needed to join our team. Quality assurance/health and safety and food hygiene diploma is needed. We are a manufacturer of meat products Job Types: Full-time, Pay: From £30,000.00 per year Expected hours: 40 per week Schedule: Day shift Monday to Friday Hendon, NW4 3AD: Experience: Food production: 1 year (required) Quality assurance: 1 year (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: In person
• Hourly pay up to £12.75 • Discretionary Retention bonus two times per year (£400-£800) based on length of service and hours worked • Christmas and New Year closed • Full time - 35 hours contracted • Financial & healthcare well-being benefits (Wagestream and Breeze) • Free healthy food on every shift, generous in-store discounts • New starter training plan • Career development opportunities available • Apply now; start immediately We are looking for a high-standard, food, and guest-service-focused Team Leader to join our fast-paced healthy eating food business. Our mission is to serve “healthy and delicious food, made fresh, with love”; preparing every ingredient and meal with care and passion! If you are a person looking to grow, with a new challenge or a development opportunity, this position is perfect for you!
Leadbelly's Bar and Kitchen is a unique a venue situated in Canada Water. Serving delicious food, beers and cocktails in a supa-cool venue just outside Canada Water Station. The interior is full of amazing artwork, there is a great terrace area to the front and an impressive area to the rear showing all the major sports events live on the huge screens Meals are provided on shift and 50% off food & drink in our venues. Your Role: To have a passion to deliver exceptional Guest service every time and be able to build rapport with Guests and the team To assist in the operational running of the venue, as a key holder you will be expected to open and close the venue and lead those shifts safely and effectively Ensuring that staff meet the standards of the venue and coaching staff where needed. Follow venue standards in regards to cash management, till and cashing up procedures. Assist in the training and development of the team To have an understanding of licensing laws and safety General Requirements: Excellent guest service skills Good communication Ability to work within a team and supervise Proactive and able to work unsupervised. Cocktail experience preferred but not required Eligibility to work in the UK If this sound like the role you are looking for and you would like to join The Leadbelly's team, hit the apply button. Job Type: Full-time Pay: £13.00-£14.00 per hour
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Location Singer Tavern is located in the ever-vibrant heart of The City, The Role - As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. - Be business savvy and demonstrate great commercial acumen. - Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. - You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
At Pasta Remoli Wembley Park we are seeking a skilled and passionate floor assistant manager who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front-of-house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As an Assistant manager (Restaurant & Bar) at Pasta Remoli Wembley Park, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group - Pasta Remoli Wembley Park and contribute to creating exceptional dining experiences for our guests.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Job Title: Fun and Energetic Supervisor at Black Bear Burger Location: East London & North London Welcome to Black Bear Burger 🖤🧸🍔, where we serve up deliciously unique burgers with a twist! We’re all about creating an unforgettable dining experience with a menu that’s as bold and exciting as our brand. Job Description: Are you a dynamic, fun-loving individual with a passion for great food and exceptional customer service? We’re looking for an enthusiastic Supervisor to support our team at Black Bear Burger ⚫️🐻. In this role, you’ll be a key part of our brand, ensuring every customer leaves with a smile and a full stomach. Key Responsibilities: Support and Motivate: Assist in managing a team of friendly staff, ensuring top-notch service. Customer Engagement: Create a welcoming environment, interacting with customers to enhance their experience. Operational Assistance: Help oversee daily operations, from inventory management to maintaining cleanliness and efficiency. Sales Support: Assist in driving sales and managing cash operations with accuracy and enthusiasm. Innovative: Bring fresh ideas to the table to keep the kiosk buzzing and customers coming back. Qualifications: Previous experience in the food and beverage industry. Strong communication and leadership skills. A flair for customer service and a passion for great food. Ability to thrive in a fast-paced, energetic environment. Flexibility to work various shifts, including weekends and holidays. Why Join Us? - £13 per hour. - Fun and vibrant work atmosphere. - Opportunities for growth and advancement. - Be part of a brand that’s making waves in the burger world! How to Apply: If you’re ready to bring your energy and passion to Black Bear Burger, we want to hear from you! Join us and let’s create something extraordinary together! Black Bear Burger – Where Bold Meets Delicious!
Caffe Concerto is currently hiring potential General Manager who is capable to oversee and coordinate in planning, organizing, training and leadership necessary for achieving stated objectives in sales, costs, employee retention, Customer service and satisfaction, food quality, cleanliness and sanitation. Job Description : § Understand completely all policies, procedures, standards, specifications, guidelines and training programs. § Ensure that all customers feel welcome and are given responsive, friendly and courteous service at all times. § Ensure that all food and products are consistently prepared and served according to the cafe’s recipes, portioning, cooking and serving standards. § Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. § Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with cafe policies and procedures. § Make employment and termination decisions. § Fill in where needed to ensure customer service standards and efficient operations. § Continually strive to develop your staff in all areas of managerial and professional development. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the cafe’s preventative maintenance programs. § Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the cafe’s receiving policies and procedures. § Be knowledgeable of cafe policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Fully understand and comply with all government regulations that pertain to health, safety and staff requirements of the cafe, employees and customers. § Develop, plan and arrange with the head office or your operational manager cafe marketing, advertising and promotional activities and campaigns. Qualifications: § Be able to communicate and understand the predominant language(s) of the cafe’s trading area. § Have knowledge of service and food and beverage, generally involving at least three years of manager and/or assistant management positions. § Possess excellent basic math skills and have the ability to operate a POS system. § Be able to work in a standing position for long periods of time (up to 8 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Managers are responsible for the daily operations of the branch and its every department that prepare and serve meals and beverages to customers. Besides coordinating activities among various departments, such as kitchen, floor, and take away service areas, managers ensure that customers are satisfied with their dining experience. In addition, they oversee the inventory and ordering of food, equipment, and supplies and arrange for the routine maintenance and upkeep of the restaurant, its equipment, and facilities. § Managers generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § Managers are responsible for supervising routine food preparation operations and oversee service in the floor and service areas and supervise different shifts of workers. § Manager may for unforeseen reason have to undertake the work of one or more food service positions. § One of the most important tasks of Managers is assisting Head Chefs as they select successful menu items and the introduction of daily or weekly specials. Managers or Head Chefs select menu items, taking into account the likely number of customers and the past popularity of dishes. Other issues considered when planning a menu include whether there was any unserved food left over from prior meals that should not be wasted, the need for variety, and the seasonal availability of foods. Managers or The Head Chef analyze the recipes of the dishes to determine food, labor, and overhead costs and to assign prices to various dishes. Menus must be developed far enough in advance that it comes to effect in the right time of the season and supplies can be ordered and received in time. § Managers estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed. § Managers also arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control. Managers receive deliveries and check the contents against order records. They inspect the quality of fresh meats, poultry, fish, fruits, vegetables, and baked goods to ensure that expectations are met. They place orders to replenish stocks of tableware, linens, paper products, cleaning supplies, cooking utensils, and furniture and fixtures. § Managers must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Managers interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Managers may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Managers schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Managers may help with cooking, clearing tables, or other tasks when the restaurant becomes extremely busy. § Managers ensure that diners are served properly and in a timely manner. They investigate and resolve customer’s complaints about food quality or service. They monitor orders in the kitchen to determine where backups may occur, and they work with the chef to remedy any delays in service. § Managers direct the cleaning of the dining areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Managers also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § In addition to their regular duties, Managers perform a variety of administrative assignments, such as keeping employee work records, § The work of preparing the payroll and completing paperwork to comply with licensing laws and reporting requirements of tax, wage and hour, unemployment compensation, and Social Security laws are delegated to our bookkeeper but managers retain responsibility for the accuracy of business records. § Managers also maintain records of supply and equipment purchases and ensure that invoices and delivery notes and post are sent to the head office so that accounts with suppliers are paid correctly. § Technology influences the jobs of managers in many ways, enhancing efficiency and productivity. All our branches use computers to track orders and inventory. Point-of-service (POS) systems allow servers to key in a customer’s order from a computer terminal in the floor, and send the order to the kitchen instantaneously so preparation can begin. The same system totals and prints checks, functions as a cash register, connect to credit card authorizers, and tracks sales. To minimize food costs and spoilage, managers use inventory-tracking paper work to compare the record of sales from the POS with a record of the current inventory. § POS Computer also allows the Managers to keep track of employee schedules and pay more effectively, but the managers have to keep hands on in this matter to make sure the record is accurate (sign in – sign out is accurate). § Managers may in their own time use the Internet to track industry news, find recipes, conduct market research, purchase supplies or equipment, recruit employees, and train staff. § Managers are responsible for the cash and charge receipts received and they should balance against the record of sales, any discrepancies will have to be rebalanced and paid by the branch, from the tips or maybe from the wage of the person responsible. § Managers are responsible for securing the cash in the safe at the branch. § Finally, managers are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems. Note: Managers are expected to do a walk-in check whenever entering the branch and walk-out check when exiting the branch to make sure that everything is in order at all times. Package : § Salary 15.88 per hour § Job Type Full Time, Permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme Paid Holidays
General Manager at Machiya 48 Hour Salary, No Early Starts, Great Work/Life Balance Open for lunch, afternoon tea and dinner seven days a week, the kitchen serves traditional Japanese dishes such as tonkatsu, Japanese curry and teriyaki alongside homemade miso soup, pickles and premium steamed rice. We are looking for fun and hard working people to manage a quick service restaurant ensuring our guests receive a great experience and that the team are well looked after. Benefits & Perks: - Starting pay up to £40,000 plus tips. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance, and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Cost price food and drinks to take home. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. - Successful applicants will be paid for their trial shift. Responsibilities: - Manage all aspects of the restaurant's operations, including staff supervision, inventory management, and customer service. - Train and develop staff members to provide exceptional customer service and maintain a positive dining experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Monitor and maintain inventory levels, ordering supplies as needed to ensure smooth operations. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Implement cost control measures to optimize profitability without compromising quality - Be comfortable working in a fast-paced environment. - Motivate and create a positive environment for your team and customers. - Take an interest in Japanese food & culture. Experience: - Previous experience in a similar role within the hospitality industry is essential. - Strong leadership skills with the ability to motivate and inspire a team. - Knowledge of food safety regulations and best practices. - Proven track record in managing inventory, controlling costs, and maximizing profitability. - Culinary background or experience in kitchen operations is highly desirable. If you are a dynamic individual with a passion for hospitality and possess the necessary skills to excel in this role, we invite you to apply. Please submit your CV along with a cover letter detailing your relevant experience. Only shortlisted candidates will be contacted for an interview.
Our mission is to make people happier one pizza at a time. Pizza Pilgrims is a BCORP & Multi award-winning group of pizzerias started by brothers Thom & James 10 years ago by driving a Piaggio ape Tuk Tuk all the way from Sicily to London on a “Pizza Pilgrimage” to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van & have grown steadily into one of the UK’s most respected Neapolitan pizza companies. We use the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. But we also know that each day is an opportunity to improve our food quality, our impact on the planet and our training. As a BCORP, we actively challenge ourselves to to make our people happier one pizza at a time; our teams, our guests and our community. Which means making small, incremental changes which actually make a difference to a happier world. As a Supervisor your role is to run great shifts when in charge and support the management team in running the Pizzeria. You will support with the training of the team, ensuring our Pizzas, drinks and service is always top notch. You will have the experience needed to hit the ground running, a natural at developing your teams, running great shifts where hospitality is always at the top of your agenda. Your standards will always be high, whether it's the service on the floor, to H&S, to the food your team serves, we are always only going to be as good as that last pizza! Most importantly, you will do all of the above by being yourself! What's there for you? Rate of pay up to £12 per hour +tronc 48hr week over 5 days - passionate about work/life balance! Serious career development - We are opening 4 pizzerias this year & next. Industry-leading “Pizza Academy” in Camden to develop your skills both in & out of the kitchen. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). 1 extra day holiday as “Happiness Day’ so you can do something you are passionate about outside of work. PIZZA PERKS: AS MUCH ESPRESSO AS YOU LIKE! Free food every day - whole menu available & also deals with other restaurants Free after-work drinks 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. At Pizza Pilgrims, we’re committed to creating an inclusive environment where everyone can be proud about who they are, they feel genuinely cared for and have equal opportunities for growth and progression. One of our four values ‘Respect others’ means that we build our teams on a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!
Restaurant Supervisor at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to lead a team of waiters in a busy environment ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £12.50p/h plus tips. Pay is monthly. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. - Successful applicants will be paid for their trial shift. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £38k per annum.