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Location: London (Office-based) Type: Full-time, employee Start Date: ASAP Compensation: Competitive, based on experience Apply: LinkedIn Easy Apply or via our careers page Original Duckhead operates internationally and is growing fast across wholesale and D2C. Our mission is to build a recognised rainwear brand that re-defines the category, encourages thoughtful consumerism, and champions sustainable values. We’re hiring an in-house Marketing & Social Coordinator to bring energy to our organic channels, grow our community, and help us show up more consistently and creatively week to week. This is a hands-on role for someone who is organised, proactive, and plugged into culture and trends. What You’ll Do Social + community • Reply to Instagram comments and DMs in our brand tone, and keep conversations warm and responsive., • Support day-to-day posting and stories, and bring fun, trend-aware ideas we can repeat weekly. Short-form content (TikTok + Reels) • Create simple short-form content: filming, captions, basic edits, and posting., • Stay on top of trends and suggest formats that fit Original Duckhead. Pinterest (ownership) • Own Pinterest: boards, pins, product tagging, and weekly upkeep to build discovery. Creators + influencer seeding • Help identify creators, support outreach, and maintain a tracker., • Coordinate product seeding end to end: packing, shipping, tracking, follow-up, and screening inbound requests. Press support (in partnership with our PR agency) • Organise press send-outs and keep tracking up to date, • Maintain press selection tools (line sheet / collection overview) and post coverage on social media (using Canva)., • Triage inbound press requests and route them appropriately. Content ops + coordination • Keep calendars, checklists, and assets organised., • Support email builds and basic website coordination with the E-Commerce team. Photoshoots • Support quarterly shoots with practical prep and organisation, including steaming and keeping products shoot-ready. We’re Looking For • 1–2 years experience (or strong internships) in social, content, community, or marketing coordination., • Great taste and a good eye, you know what feels current and what fits a brand., • Comfortable filming and creating content on your phone, basic editing is a plus., • Naturally organised, you close loops and keep things moving., • Experience using Canva is a plus., • London-based and happy working office-based. How to apply Please apply via LinkedIn Easy Apply or via our careers page. • Include your CV and a short note explaining why you want the role. If you have it, include a link to anything you’ve made or helped run (Instagram/TikTok/Pinterest/portfolio).

Money Adviser (Welfare Rights Officer) Salary: £36,000 (Including £2,000 car allowance) Location: Bedford / Hybrid About the Role Are you passionate about helping people manage their finances and improve their wellbeing? bpha is seeking a dedicated Money Adviser to join our team. In this vital role, you will provide benefit and debt advice to our residents, helping them avoid financial difficulties and maximise their incomes. You'll proactively support those at risk, especially new tenants, and work to sustain tenancies and prevent rent arrears. As a Money Adviser, you will be: Delivering benefit and debt advice, information, and guidance to bpha residents. Targeting residents at high risk of financial difficulties, especially within their first year of tenancy. Raising awareness of financial capability through one-to-one sessions. Supporting customers with non-priority debt and negotiate affordable repayment plans. Working collaboratively to reduce fuel poverty and provide access to grants. Promoting the Money Advice Service internally and externally, including at community hubs. Delivering customer-centric service and manage complex cases. Providing training to staff on benefit changes and money advice. Contributing to specialist projects and support other areas of the organisation as needed. Maintaining up-to-date knowledge of relevant legislation and best practice. What we're looking for as a Money Adviser: Essential Skills & Experience: Proficiency in MS Word, Excel, Outlook, and PowerPoint. Strong written communication and numeracy skills. Customer-focused with excellent time management. Confident communicator able to manage a varied workload. Up-to-date working knowledge of benefit and debt legislation. Knowledge of Financial Conduct Authority standards. Experience providing welfare advice in a commercial environment. Experience with case management and securing external funding. Experience using MS Office and specialist money advice software. Partnership working with key stakeholders and local agencies. Qualifications: NVQ Level 4 Advice and Guidance or similar. Certificate in Money Advice Practice. Satisfactory enhanced DBS Check. Desirable: MS Visio skills. Strong analytical and reporting skills. Experience preparing and delivering training. Member of Institute of Money Advisors. Authorised Debt Relief Intermediary or DRO intermediary. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Are you ready to make a difference? If you are committed to making a real impact and share our values, we would love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references

If you have applied for this position in the past 3-months and were unsuccessful, please refrain from reapplying. Working Hours: Monday to Thursday, 8am-5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, we're not just offering a job-we're offering a long-term career development opportunity. About the Role As a Customer Communications Centre Advisor, you'll be the first point of contact for our customers-handling queries via phone, email, WhatsApp, and social media. You'll diagnose repairs, review accounts, and signpost services, all while delivering exceptional customer service. You'll be empowered to: Resolve customer queries at first contact Collaborate across departments to find solutions Support new colleagues through buddying and training Continuously develop your skills through training in general and repairs enquiries What You'll Bring We're looking for individuals who are: Excellent communicators with a professional telephone manner Empathetic and customer-focused Proficient with IT, specifically MS Office Able to prioritize and manage time effectively Educated to GCSE level (A-C in English and Maths) Experience in customer service of some description is a must, but this doesn't have to have been in housing or in a directly comparable environment. We value potential and attitude just as much as experience. Why bpha? We live by our values: We take responsibility - doing the right thing, not the easy thing We show empathy - listening and understanding every customer We are better together - collaborating and celebrating diversity We are ambitious - always learning and striving to be the best With structured development pathways and a culture of support, bpha is the perfect place to start and grow your career. Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achieve our goals. At Elstow Manor, our Care Assistants are called Homemakers. More than support workers, care assistants or healthcare assistants - they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like. Joining us at Elstow Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Working Pattern: 12 hour shifts and working alternate weekends on a rota basis. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.Be different - be a Homemaker Be at the heart of our award winning homemaker care mode. A Homemaker is a unique caring role for a unique person, where you can care with a difference. A varied role where no two days are the same. Homemakers, our name for care assistants, care for individual people in the way a family member might care for someone in their home. We don't do timetabled task-based care - we care for each individual in the way that works best for them. Whether that's administering medication, helping make someone's bed, arranging a family meal with their loved ones or taking them to the beauty salon, you'll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual. A chance to make a real difference to our residents' lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don't get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It's a more satisfying and fulfilling role that is better for our residents. That's why the model has won awards. Excellent opportunities for learning and development. We will support you with all the training you need, including NVQ qualifications and further clinical training if you want to specialise in areas like dementia and nutrition. Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It's just one of the reasons that, when people join us, they stay with us.Could you be part of our team? We provide full training and induction, so we're more interested in you as a person than your specific care experience. You may have experience as a healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role. If you have no work experience in care but are interested in helping people live happy lives, we'll guide you to a fantastic care assistant career at Hamberley. What is important is that you have passion, empathy and dedication to help our residents live their lives to the fullest. We will support you with everything else! If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Elstow Manor, Elstow Manor, is a luxurious care home in Bedford, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Free on-site gym and pool Onsite free car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days, flexibility required Lodestone House is the leading provider of catering and support services to Independent Schools in the UK. We provide innovative catering, hospitality and food service by creating imaginative menus delivered with an exceptional service. We nurture and develop our teams to enrich their skills which allows them to show their passion and inspiration that as a company we are proud to encourage. What you'll be doing: As a Hospitality Chef you will be responsible for planning, preparation, cooking and presentation of food to the standard required by the Company and the Client. You will also be responsible for all stock control, waste control and ensuring that all hygiene and H&S requirements are met to the highest standards. You will work closely with our leadership team on site. Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Lodestone House and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Safety regulations Our ideal Hospitality Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2704/41031001/52804871/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Customer Experience Coordinator (IHMS) Reporting to: Customer Experience Manager (Property Services and Compliance) Location: Bedford (Hybrid) Salary: £27,200 Permanent, Full time We're looking for a Customer Experience Coordinator to join our IHMS Customer Experience team. This is a key role supporting the day-to-day coordination and administration of customer experience activities, ensuring our customers receive a responsive, empathetic and solutions-based service. You'll bring a positive and proactive approach and a strong willingness to take responsibility and work independently ensuring issues are seen through from start to finish. What you'll be doing · Managing the Customer Experience inbox and responding to queries within agreed timescales · Coordinating and supporting Stage 2 complaints, ensuring accurate logging and follow-up · Liaising with customers, suppliers and internal teams to resolve queries and escalations · Using CRM systems to log enquiries and track progress · Raising and scheduling jobs on Total Mobile where required · Working collaboratively across IHMS and the wider business to deliver solutions-based outcomes · Supporting the Customer Experience Manager and team with additional tasks and project work · Ensuring GDPR, health, safety, quality and environmental compliance at all times What we're looking for Essential: · Strong customer service experience with a focus on empathy and quality · Excellent written and verbal communication skills · Highly organised with the ability to manage multiple priorities · Proactive, adaptable and able to take ownership of issues · Good IT skills including Microsoft Office 365 · Experience working to tight deadlines · Educated to GCSE level or equivalent (or demonstrable experience) Desirable: · Knowledge of property maintenance or construction services · Understanding of landlord repair obligations or housing sector guidance · Experience or knowledge of complaints handling frameworks · Awareness of housing health and safety or tenancy law Our values We take responsibility - doing the right thing, not the easy thing We show empathy - respecting and listening to our customers and colleagues We are better together - working collaboratively across teams We are ambitious - always striving to improve and deliver excellence Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references

Insurance Partner Location: Hybrid / Bedfordshire Contract type: Full time, Permanent We're looking for an experienced Insurance Partner to support the management of our insurance portfolio and deputise for the Insurance Manager when required. This is a newly created role offering the chance to influence how insurance risk is managed across the organisation. You'll work closely with insurers, brokers and internal teams to manage complex property, liability and motor claims, support insurance renewals, improve insurance data quality and provide clear, practical advice. You'll also deliver insurance awareness training and contribute to reporting, budgeting and governance activity. About you: Significant experience in an insurance role, ideally within social housing Strong knowledge of property and public liability claims Confident communicator, able to influence and work with senior stakeholders Able to interpret insurance policies and legislation and provide clear guidance Professionally qualified (CII or equivalent) and educated to degree level or equivalent experience Why Join Us? You'll be part of a supportive team, making a real difference to building safety and compliance in our communities. We offer opportunities for professional development and a positive, inclusive working environment. You'll have the opportunity to work a flexible schedule to fit around existing commitments. Our Values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate

One of our small clients in Bedford are looking for a Client research insight Manager to join their small team. The three priorities of this role are to: Deliver first class research services and excellent customer service Supporting revenue growth (Sales & Clients) Build strong working relationships with internal teams and external client contacts to deliver client projects Candidate Profile: Essential Skills and Experience We are interested in hearing from individuals who have the following skills and qualities: Demonstrate the maturity and professional judgement to work effectively with the companys management team and at client organisations. Take accountability for decisions and outcomes, showing ownership and reliability in managing client feedback programmes. Have previous experience in B2B market research or insight roles, with strong commercial understanding of how research drives client value. Possess sound knowledge of qualitative and quantitative research methodologies, with 5+ years in a client-facing research or account-management position. Are able to interpret and analyse research confidently, delivering clear, actionable, commercially-focused insight and recommendations. Engage effectively with clients and prospective clients - building trust, advising them on best practice, and confidently communicating the value of our services. Exhibit strong communication and listening skills, ensuring clear, empathetic, and professional interactions with both clients and colleagues. Display excellent attention to detail, critical thinking, strong numeracy and written English, producing consistently high-quality work. Are capable of working independently, while also collaborating effectively within a management and project team environment. Show adaptability, a willingness to learn, and the ability to take on diverse assignments. What we can offer We can offer the successful candidate: Immediate responsibility, we are a small team, you will have to assume responsibility straight away We are a growing company, and we want the successful candidate to be a key part of that journey. We want to invest in the long-term success of this candidate to help us deliver this Professional development, you will be supported and receive coaching from experienced senior colleagues, you will also have the opportunity to grow by working on broad, varied projects with professional clients who are seeking innovative solutions to their client feedback needs. You will be responsible for the full lifecycle of projects providing the opportunity to develop a very broad set of professional skills An excellent career opportunity pathway within the company, and opportunities to develop your skills and progress your career. Opportunities for international travel. We are a small, friendly team with a simple, approachable management team. Competitive salary and benefits. Medical cashback plan. Free car parking and a great onsite cafe. If interested please don't hesitate to contact me. TPBN1_UKTJ

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days Fantastic Opportunity at prestigious Independent School Compass Group is the leading provider of catering and support services in the UK. We provide innovative catering, hospitality and food service solutions by creating imaginative menus delivered with an exceptional service. And our people are even better! We know as a company that great food comes from great ingredients. Our Chefs use seasonal produce, adding their own individual creativity to let the food speak for itself. We pride ourselves on being able to provide a diverse range of cuisines that keep up to date with today's trends ensuring we offer a great dining experience. We nurture and develop our teams to enrich their skills which allows them to show their passion and inspiration that as a company we are proud to encourage. You will be leading a large team of individuals that supports high quality food, in a exceptional environment that promotes passion and enthusiasm, along with passion for preparing exciting fresh and nutritious food on a daily basis. We are looking for a talented and experienced Executive Chef to join a great existing team at this prospective and prestigious contract, helping us to further enhance the food offer working alongside the senior leadership team on site. This is busy and challenging role, and requires exceptionally talented individuals. In return we offer support and development to grow within our business alongside a competitive salary. More about the role: The Executive Chef will plan, organise and direct the preparation and cooking of food ensuring that the company's reputation for quality is enhanced with customers and clients at all times Adopt a hands on approach taking responsibility for the food production covering pupil and staff feeding along with an extensive range of hospitality and events Possess an exceptional drive for quality for Hospitality events Responsible for all aspects of food safety, H&S and COSHH The Executive Chef will also be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets Who you are: Proven experience in a role as Executive Chef or Head Chef being able to demonstrate a track record of catering for large numbers and making the customer feel that their meal has been individually prepared for them. Have great people skills and able to communicate at all levels, lead, develop, train, motivate and inspire a large team. Show a real passion for food whilst demonstrating excellent customer service. Food Innovation and development is essential along with being up to date with current food trends Superb culinary skills Excellent financial understanding High standards and be quality driven Excellent organisational skills A 'Can do' attitude and hands on approach About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0904/41031001/52750022/R/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT