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  • Front Of House Assistant
    Front Of House Assistant
    20 hours ago
    Full-time
    Liverpool

    FRONT OF HOUSE ASSISTANT – Cove by Locke Liverpool We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Reception & Guest Experience Welcome guests with warmth, authenticity, and a personalised approach. Complete check-in and check-out efficiently using the hotel’s PMS. Assist with reservations, room allocation, and guest requests. Provide local knowledge, recommendations, and curated lifestyle tips. Handle billing, payments, and procedures accurately. Resolve guest concerns quickly and effectively, escalating when needed. Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. Prepare and serve coffees, drinks, and light food to brand standards. Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. Maintain cleanliness, setup, and replenishment of F&B areas. Assist with orders, inventory checks, and receiving deliveries. Follow food safety, allergens, and hygiene procedures. General Operations & Team Support Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences. Positive, energetic, and adaptable personality. Strong communication skills and confidence in guest interaction. Ability to multi-task and remain calm under pressure. Willingness to learn across multiple operational areas. YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Residential Support Worker
    interview badgeInterviews today
    Residential Support Worker
    1 day ago
    £26000–£35000 yearly
    Full-time
    Old Roan, Liverpool

    Rate of pay – Qualified, £13.25 per hour, Unqualified £12.75 per hour. Roles are full time contracted. Sleeps paid in addition at a rate of £60 per night Do you want to work for a company who genuinely believe that the absolute best homes and support are the least we should be providing to the vulnerable children and young people in our care? At Redefined care we believe in exactly that, if the best we can do will always fall short of what is needed, we owe it to each and every child that we support to provide nothing short of the best. We provide a genuinely therapeutic and child focussed service, where every child who comes to live with us will have a therapeutic assessment, during which the type and level of support that they need will be established and a plan of support put in place. This could include more traditional therapeutic work with our forensic psychologist, art therapy in our art studio, music therapy in our recording studio, or anything else that they may benefit from. In addition to this, the home has a huge focus on wellbeing with a spacious garden area, kitchen garden, equipped gym space and a swimming pool and jacuzzi pool. With that comes a dedication to employing the most passionate and dedicated individuals in the sector and supporting them with real, honest training and support. Our senior leaders have a proven track record in creating bespoke training and progression paths that will support you both in your current role and future career aspirations. We will begin with a 4 week face to face induction program, covering a range of topics and including formal training from external providers and from our lead forensic psychologist, as well as training delivered by our senior leadership team. From there, every staff member will have a development plan created, with real and achievable goals, and support built in as you progress your career with us. As a residential support worker you will play a key role in shaping the lives of the children that we support. You will work to build solid relationships with them and support them in all aspects of their daily lives. On a typical day you could be supporting the children to get up and have their breakfast then taking them to school or supporting education within the home. In the evenings you will support with activities inside or outside of the home, have dinner with the children, spend time with them watching TV or playing games and support with their evening routines. You may also support them to attend sessions within the home with one of a number of therapists and other professionals, or spend time in the gym, art studio or recording studio with them. We would welcome applications from both experienced residential support workers who would like to move to an organisation who will support and encourage their growth, as well as people looking to take their first step into the role in an organisation with the skills, experience and genuine desire to train and develop you from the start. If you are motivated to join us on our journey to create the best possible childhood for our children and young people, and have a desire to improve and develop in order to achieve that then please apply for this role. Key Responsibilities Child‑Centred Practice • Build positive, trusting relationships with children and young people., • Ensure that the child, their wishes and aspirations are at the centre of everything that we do within the home., • Support children in every aspect of their lives, including support with activities outside of the home and supporting them to be a positive part of the local community, • Promote education, health, emotional wellbeing, independence, and positive behaviour. Safeguarding & Compliance • Ensuring that all paperwork required is completed in a timely manner and to a high standard, seeking support from senior support workers and managers where needed, • Promote a robust safeguarding culture, ensuring all concerns are reported and managed appropriately. Skills & Experience Required • Previous experience working with children and Young People is not a requirement of this role, however experience working with children in any setting would be beneficial, • Strong desire to provide genuinely child centred care and to your own professional development and learning., • Excellent communication, organisational, and problem‑solving skills., • Ability to remain calm, professional, and child‑focused under pressure. Qualifications • Level 3 Diploma in Residential Childcare or willingness to complete within your first 2 years of employment, • Driving license is preferred for this role but consideration will be given to those without it and willing to work to obtain.

    No experience
    Easy apply
  • Front of House Team Member
    Front of House Team Member
    5 days ago
    Full-time
    Liverpool

    Job Summary We are seeking enthusiastic and customer-focused Front of House Staff to join our vibrant hospitality team. The successful candidate will be responsible for delivering exceptional guest service, ensuring a welcoming atmosphere, and supporting the smooth operation of our establishment. Previous experience in a restaurant or hospitality environment is preferred, but a positive attitude and willingness to learn are equally valued. This role offers an excellent opportunity to develop your skills within a dynamic and friendly setting. Responsibilities • Greet guests warmly and provide attentive customer service throughout their visit, • Take orders accurately and efficiently, ensuring clear communication with kitchen staff, • Serve food and beverages in a professional and timely manner, • Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations, • Handle guest enquiries courteously and resolve any issues promptly to ensure satisfaction, • Upsell menu items where appropriate to enhance guest experience and maximise sales opportunities, • Assist with food safety procedures in accordance with health regulations, • Support team members during busy periods to ensure smooth service flow, • Process payments accurately using point-of-sale systems Experience • Previous experience in hospitality or restaurant service is desirable but not essential; training will be provided for the right candidate, • Knowledge of food safety standards and basic food preparation techniques is advantageous, • Experience in guest services, serving, or culinary roles will be highly regarded, • Ability to demonstrate excellent time management skills and work efficiently under pressure, • Basic maths skills for handling transactions and billing purposes, • Kitchen experience or culinary background is a plus but not mandatory This role offers an engaging environment where you can hone your hospitality skills, work as part of a dedicated team, and contribute to memorable guest experiences. Job Types: Full-time, Part-time Work Location: In person

    Easy apply
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