Social housing jobs in United Kingdom - Page 18

A growing multidisciplinary consultancy is now seeking a proactive Assistant Building Surveyor to join their Eltham-based team. The building surveyor will work across a wide range of projects, collaborating with experienced professionals to gain hands-on experience in surveying, contract administration, and project delivery. This is an opportunity for an ambitious building surveyor to develop skills across Housing, Education, Commercial, Care, and Health sectors while working within a supportive building surveyor team. The role will also allow exposure to sustainability and retrofit initiatives, providing a broad platform for professional growth. The Company? The successful building surveyor will join a multidisciplinary consultancy with a national reach and a diverse project portfolio. The organisation is focused on delivering high-quality building surveying services while supporting career development and professional learning. The Role As the building surveyor, you will assist throughout the project lifecycle and support senior colleagues in the delivery of building surveying services. The role will include: * Undertaking day-to-day delivery of projects across Housing, Education, Commercial, Care, and Health sectors * Supporting contract administration and project documentation * Conducting building surveys and site visits * Liaising with clients, contractors, and project teams to ensure smooth project delivery * Assisting with reporting at various stages of projects * Contributing to energy efficiency and retrofit initiatives where applicable The Assistant Building Surveyor? You will be a motivated individual committed to building surveying and keen to develop your expertise. Applications from non-Construction related candidates will not be considered. The Assistant Building Surveyor must have: * BSc Hons in Building Surveying or related discipline * Residential building surveying experience * Experience with JCT contract administration * Knowledge of retrofit or sustainability projects is advantageous * Commitment to ongoing professional development and progression In return……? * £45,000 - £50,000 pa * Flexible and hybrid working options * Medicash health plan * Life assurance cover * Pension scheme with matched contribution * Annual leave, birthday leave, and long-service leave * Pay reviews twice a year * Professional development support including sponsorship of fees and APC preparation * Paid corporate social responsibility days If you are an Assistant Building Surveyor considering your next career move, please contact Chris van Aurich at Brandon James on (phone number removed). London / Consultancy / Building Surveying / Assistant Building Surveyor

Customer Service Advisor Hammersmith and Fulham PART TIME – 22.5 hours a week £19.98ph Overview: To provide a single point of contact for those contacting LBHF about housing services and repairs. To ensures that customers receive a timely and positive response to their contact with LBHF, achieving performance targets and high rates of satisfaction. To respond to customer enquiries at the first point of contact from a variety of customer access channels, including telephone, email, web, social media, and post. Responsibilities To deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting LBHF and to act as a positive role model for all staff. To act as the first point of contact, providing initial advice and information and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate to direct and/or connect telephone callers and enquiries via other channels to other individuals/departments where more complex and specific advice is required To capture accurate and detailed information to pass to relevant specialist teams where the Customer Service Centre cannot fully resolve a query To access and record actions on the council’s central housing database and other systems to provide residents with relevant information and services, for example, to issue a rent statement, take a rent payment, order a repair and to make a surveyor appointment To develop knowledge of key policies and procedures and to use quiet time to keep this knowledge fresh to deal most effectively with the most frequent service requests. To carry out telephone surveys on a range of issues and record the outcomes To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Caretaker Location: Lambeth Salary: £28,860 At MTVH, we are looking for someone who is passionate about creating safe and thriving communities, enjoys providing excellent customer service and ensuring communal spaces are well-maintained. Key Responsibilities as a Caretaker: Collaborate with maintenance, customer service, and housing teams to identify and address communal repairs, including entry-phone systems, while keeping residents informed. Ensure timely opening and closing of play areas, conduct Level 1 playground inspections, and prepare reports. Support Housing Officers in property readiness for letting and assist with decanting operations. Monitor and report defects in external lighting, make seasonal adjustments, and maintain records. Oversee regular compacting and removal of domestic and bulk refuse, advocating for recycling initiatives. Aid tenants in emergency situations, maintain security on the estate, and manage access to communal areas. Assist with setting up the residents' Sheltered Community Centre and distribute information and newsletters. Provide emergency call-out coverage on a rotational basis and report on community safety and anti-social behaviour incidents. Act as a professional witness if required and report any incidents of vacant or abandoned properties. Patrol and report unauthorized vehicles to parking contractors and attend to minor maintenance tasks as directed.Essential for the role: Must hold a clean UK driving license Proficiency in report writing and business English. Experience in basic repairs and improvements to the physical environment. Strong communication and customer service skills. Proven track record of delivering outstanding service to customers. Excellent planning, organizing, prioritization, and administration skills. Ability to effectively exchange information with colleagues, customers, and clients.To meet our commitment to providing safe, high quality services to our customers we will complete an Enhanced level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Service Care Legal are working with a leading housing association is seeking a Litigation Solicitor to join its in-house legal team, focusing on housing management and landlord & tenant disputes. ROLE: Housing Litigation Solicitor LOCATION: Central London (3 days office / hybrid) SALARY: £53,148 - £58,465 + benefits PQE: Minimum 2 years’ Please note that this role would require office attendance 3 days per week. The Role Manage a varied caseload including: Anti-social behaviour injunctions & possession claims Tenancy fraud, disrepair and access injunctions Environmental Protection Act prosecutions & money claims Draft pleadings, witness statements and legal documents Conduct advocacy (excluding trials) Provide practical legal advice to internal stakeholders Support training and development across the business About You Qualified Solicitor or Barrister with 2+ years’ PQE Experience or strong interest in housing litigation / landlord & tenant law Strong drafting, communication and organisational skills Confident working both independently and as part of a team Should this be an opportunity of interest, please feel free to reach out to Lloyd Stanley on (phone number removed) or email across an updated CV to (url removed). We welcome referrals which could be worth £500 each so please also bear this in mind

Central Recruitment is currently working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is currently recruiting for two Floating Support Workers to work in the Westminster area at a service that provides flexible housing-related support, to enable clients to continue to live independently within their own home, regardless of tenure type. • 37.5 hours per week, • Monday - Friday, • Shifts: Between 08:00 - 18:00, core working hours are 10:00 - 16:00, • Temporary: approx. 3 months, • £16.69 per hour (£14.89 per hour, with £1.80 holiday pay) Please note: you will be required to work from the office in Vauxhall and complete 3 days per week hybrid working and supporting clients within the community and their own homes. This role involves lone working. Travel expenses can be claimed for this role. Key requirements: • Manage a caseload of up to 27 clients, delivering regular key work sessions resulting in support plans, • Complete detailed risk assessments and management plans, • Provide housing advice, including tenancy support, rights/responsibilities, and advocacy, • Support clients to develop independent living skills (e.g. budgeting, bills, household management), • Assist clients moving from temporary to permanent housing, including property bidding, viewings, and relocation, • Liaise with local housing authorities, landlords, and partner agencies, • Identify, report, and follow up safeguarding concerns to minimise risk, • Work collaboratively with internal/external services to maximise support, resources, and funding, • Encourage engagement in community activities and deliver groups based on client needs, • Support clients into employment, education, or training opportunities, • Contribute to office duties, including rota and drop-in services, • Maintain accurate and compliant client records What we’re looking for: • Experience in floating support, • Experience and/or understanding of supporting complex needs (e.g. substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities), • Ability to support clients with budgeting, benefits, rent arrears, and housing options, • Experience delivering client-centred support to vulnerable individuals with high needs and risk, • Skilled in needs assessment, risk management, and delivering effective action plans, • Ability to liaise effectively with multiple agencies to enhance client support, • Strong understanding of safeguarding and conducting comprehensive risk assessments, • Ability to work within a strengths-based, recovery-focused approach to promote independence, • Good IT skills Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Resident Liaison Officer Required - Externals - Southwark Region, London - Up to £32K + Travel I am currently recruiting for the fastest growing contractor in England with 200% growth in the last 12 months who are looking to expand their RLO team to work between site and office. The Role The resident Liaison Officer is responsible for acting as the key point of contact between residents and the construction/project team during maintenance, refurbishment, and construction works. This role is focused on delivering excellent customer service, ensuring residents are kept fully informed, and construction works. This role is focused on delivering excellent customer service, ensuring residents are kept fully informed, minimising disruption, and resolving any issues effectively and professionally. The role is particularly critical within social and affordable housing environments, where works are carried out in occupied properties. Qualifications • Full UK driving licence and access to a vehicle (required for site visit) • Competent in Microsoft Office (Word, Excel, Outlook) Benefits: • Up to £32,000 Basic, • Travel Fully Covered, • Pension, • Excellent team culture, • Progression Opportunities

Pay: £240.00-£260.00 per day Job Description: Fraser Edwards are currently recruiting a Self employed FRA Carpenters . Our client is a well-established, leading Social Housing Contractor and due to continued growth, is expanding its FRA team. The business has continued to flourish over recent years and this new role is a great chance to be part of its exciting future. Role: · Installing and maintaining fire doors across all properties and communal areas · Fitting double doors or front doors · Ensuring work is done to a high standard Essential: · Full Driving Licence . Own Van Desirable: · NVQ Level 2/3 Carpentry or City & Guilds · Social Housing Experience · FRA experience Experience: · Experience Required Job Types: Full-time, Temporary Benefits

Building Safety Manager – Local Authority – South London £400 - £500 per day (negotiable depending on experience) Hybrid working available 6 months initial contract – likely to be extended Job Responsibilities: • The post holder will ensure full compliance with relevant legislation, including the Building Safety Act 2022, the Fire Safety Act 2021 and the Regulatory Reform (Fire Safety) Order 2005, along with associated statutory guidance., • They will develop, maintain and monitor Building Safety Cases and Building Safety Case Reports, coordinate resident engagement on safety matters and act as a key point of contact between internal departments, residents and external regulators., • The Building Safety Manager will work collaboratively across the organisation to embed a proactive culture of safety, transparency and continuous improvement, ensuring that all buildings under their oversight remain safe for occupation. You must have: • Comprehensive understanding of the Building Safety Act 2022, Fire Safety Act 2021, and the Regulatory Reform (Fire Safety) Order 2005, and their application in social housing., • Knowledge of safety case principles, building control processes and housing health and safety compliance., • Experience of working directly within a local authority Benefits of Working with On-recruitment: • Up to a £250 referral bonus for any successful referrals – T’s & C.s apply, • Free DBS Checks, • Access to a wide range of temporary and permanent opportunities

Complaints and Information Manager Salary: £26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant.Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices.Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes.Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman.Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation.Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Site Manager – Social Housing (Internals & Externals) Location: Lewisham & South London Full-Time | Permanent Salary: £55,000 + £4,500 Car Allowance or Company Van & Fuel Card We are seeking an experienced Site Manager to join a contractor delivering social housing refurbishment and maintenance projects across Lewisham and South London. This is an excellent opportunity to manage both internal and external works, ensuring high-quality delivery for local communities. Role Overview The Site Manager will be responsible for the day-to-day management of multiple sites, ensuring projects are delivered safely, on time, and to a high standard. Projects include planned maintenance, refurbishments, and upgrades to occupied properties. Key Responsibilities Oversee site operations across multiple social housing projects Manage subcontractors, trades, and site teams Ensure health and safety compliance at all times Monitor project progress and delivery against deadlines Maintain high standards of quality and resident satisfaction Liaise with residents, clients, and internal teams Manage site documentation and reporting Requirements Proven experience as a Site Manager within social housing Strong background in internal and external refurbishment works Excellent leadership and communication skills Ability to manage multiple workstreams in a live environment SMSTS, CSCS, and First Aid certification Full UK driving licence Benefits £55,000 salary £4,500 car allowance or company van & fuel card Permanent, full-time position Opportunity to work on community-focused projects Career progression within a growing organisation

Job Title: Assistant Quantity Surveyor Location: London Sector: Social Housing / Property Services Salary: £30,000 - £40,000 PSR Solutions are partnering with a leading property services contractor to recruit an Assistant Quantity Surveyor to support the delivery of social housing maintenance, planned works, and retrofit programmes across London and the South East. This is an excellent opportunity to join a well-established contractor working on long-term frameworks, offering stability, structured progression, and the opportunity to develop into a Quantity Surveyor role. The Role Reporting to the Quantity Surveyor and Senior Commercial Team, you will provide day-to-day commercial support across multiple workstreams, including planned maintenance, refurbishment, and decarbonisation projects. Key responsibilities include: Assisting with subcontract procurement from enquiry through to appointment Supporting the preparation and issuing of subcontract documentation Assisting with cost planning, budgeting, and financial control Preparing and processing subcontractor payments, valuations, and variations Supporting cost monitoring and reporting to senior management Assisting with monthly CVRs, accruals, and forecasts Helping to manage commercial risk and ensure contractual compliance Supporting the preparation and agreement of final accountsThis role offers exposure to high-volume, fast-paced residential frameworks, with clear progression into a Quantity Surveyor position. Requirements Previous experience as an Assistant Quantity Surveyor or in a commercial support role Experience within social housing, maintenance, or refurbishment projects is desirable Strong understanding of subcontract procurement, valuations, variations, and cost reporting Experience assisting with CVRs and forecasting Working knowledge of standard forms of contract (e.g. JCT) Relevant qualification in Quantity Surveying (HNC/HND/Degree or equivalent), or working towards Strong commercial awareness, organisation, and communication skills Ambition to progress towards Quantity Surveyor level What's on Offer Salary between £30,000 - £40,000 plus package Structured career development and progression opportunities Exposure to long-term secured frameworks Supportive and experienced commercial teamIf you are an Assistant Quantity Surveyor looking to progress your career within a stable and growing sector, contact PSR Solutions for a confidential discussion

Contract Type: Temporary (6 months, with potential for extension) Location: Office-based Hours: 42.5 hours per week Pay Rate: £17.50 per hour (PAYE) Role Overview: Our client is seeking an experienced and highly organised Damp, Mould & Repairs Planner to join their team on a temporary basis. This role is critical in ensuring the effective coordination and scheduling of maintenance and repair works, with a particular focus on damp and mould cases within social housing properties. Key Responsibilities: Plan, schedule, and coordinate repair and maintenance works, ensuring efficient allocation of resources. Manage and prioritise damp and mould cases, ensuring timely response and resolution in line with service standards. Liaise with tenants, contractors, and internal teams to arrange appointments and provide updates. Monitor job progress, ensuring works are completed within agreed timeframes and to required quality standards. Maintain accurate records and update internal systems with job status, notes, and outcomes. Handle incoming repair requests and queries, providing excellent customer service at all times. Work closely with surveyors and operational teams to ensure effective diagnosis and resolution of issues. Ensure compliance with relevant housing regulations, policies, and health & safety standards. Key Requirements: Proven experience in planning/scheduling within a repairs or maintenance environment. Strong knowledge and hands-on experience dealing with damp and mould cases. Previous experience working within the social housing sector is essential. Excellent organisational and time management skills, with the ability to manage a high-volume workload. Strong communication skills, both written and verbal. Proficient in using scheduling systems and Microsoft Office applications

Central Recruitment is working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is currently recruiting a Resettlement Worker to work in a 16-bed short stay service in the Camden area. The service supports individuals navigating multiple disadvantages, including substance misuse, mental and physical health challenges, and contact with the criminal justice system. • 37.5 hours per week, • Monday - Friday, • Shifts: 09:00 - 17:00 or 10:00 - 18:00, • Temporary: approx. 3 months, • £17.88 per hour (£15.95 per hour, with £1.93 holiday pay) This is a fantastic opportunity to make a meaningful impact by providing vital support to vulnerable adults with complex needs. Key responsibilities: • Manage a caseload of 16 clients, delivering regular keywork sessions and person-centred support plans, • Complete comprehensive needs assessments and risk management plans, • Support clients to identify move on goals and develop tailored resettlement plans, • Work with internal teams to build tenancy skills and secure move-on options, • Develop relationships with housing providers to source safe, stable accommodation, • Support clients to build life skills for independence and progression, • Assist clients into employment, education or training opportunities, • Contribute to income by minimising voids and rent arrears, • Ensure repayment plans are agreed for clients moving on with arrears, • Monitor rent accounts and address arrears proactively, • Identify, report and follow up on safeguarding concerns What we’re looking for: • Experience working with complex needs, substance misuse and mental health, • Knowledge of the Recovery Model and ability to motivate clients towards independence, • Understanding of the private rented sector and sourcing affordable move-on options, • Ability to create SMART resettlement plans based on thorough assessments, • Knowledge of housing pathways and move-on processes, • Understanding of safeguarding and conducting risk assessments, • Knowledge of housing management in residential or move-on settings, • Numeracy skills for budgeting, benefits calculations and rent monitoring Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Central Recruitment is currently working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives. Our client is currently recruiting for a Complex Needs Project Worker to work in a 68 bed men's hostel in the Westminster area. The hostel provides 24/7 specialist support to clients with a variety of support needs including substance use, mental health difficulties, rough sleeping and criminal justice contact. • 37.5 hours per week, • Monday - Friday (rota basis), • Shifts: 08:00 - 16:00 and 13:00 - 21:00 (rotating weekly between early and late shifts), • Temporary: approximately 3 months, • £16.64 per hour (£14.85 per hour, with £1.79 holiday pay) This is a fantastic opportunity to provide key support to individuals with complex needs. KEY RESPONSIBILITIES: • Hold a caseload of up to 10 key clients, delivering regular keyworking sessions and developing person-centred, trauma-informed support plans, • Complete comprehensive needs and risk assessments, • Deliver skilled support and safety planning with individuals who may be ambivalent about engaging, • Respond to complex needs using a psychologically informed approach, • Support residents through referrals, step-down transitions and recovery planning, • Contribute to the development and evaluation of the in-house recovery programme, • Support residents to address benefits, income maximisation, rent collection and arrears, • Assist individuals with benefits sanctions, suspensions and accessing support where there is no recourse to public funds (NRPF), • Promote independent budgeting skills through advice and practical support, • Monitor and report maintenance issues and ensure voids are prepared and re-let in a timely manner, • Participate in housing management duties WHAT WE’RE LOOKING FOR: • Experience working with individuals who have experienced or are at risk of homelessness, including those in temporary or insecure accommodation, • Case/key working experience supporting people with complex needs and behaviours, • Ability to produce high-quality, personalised support and safety plans, • Understanding of trauma, adversity and multiple disadvantage and how these impact engagement, • Knowledge of relevant mental health legislation and its practical application, • Awareness of the factors that contribute to homelessness and how this affects service engagement, • Ability to work collaboratively with multi-agency professionals across different specialties, • Strong interpersonal skills, with the ability to build trust and meaningful relationships, • Strong IT skills, including Microsoft Office and database recording systems FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Daniel Owen are a recruitment company that specialise in placing people within the maintenance, construction, engineering & rail industries. We are currently working on behalf of a large Housing Association. They are currently looking for a Carpenter/Multi to carry out reactive repairs to tenanted properties within the social housing sector. The successful candidate will have experience working within the Social Housing sector. Van and fuel card will be supplied. Please send your CV for consideration. Tags;Carpenter,Carpentry,Multi Trade,Multi Trader LON123

Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of an experienced and customer‑focused Sheltered Housing Officer on a long term temporary basis. This is an exciting opportunity to deliver an enhanced tenancy and estate management service supporting older and vulnerable residents within sheltered housing schemes. Location: London Pay: £22 - £22.18 PAYE Working Arrangement: Full-time (x5 days on Site) The role focuses on improving the quality of life for residents, maintaining safe and well‑managed schemes, and ensuring tenants can access the full range of housing and support services available to them. Key Responsibilities Enhanced Housing & Support Services Deliver a comprehensive and proactive housing management service tailored to older and vulnerable residents. Support tenants to maintain their tenancy and access essential services and interventions. Facilitate social activities and promote community engagement within schemes.Scheme & Estate Management Conduct regular inspections to ensure schemes remain safe, secure, clean, and well maintained. Act as the primary point of contact for repairs for residents unable to report issues themselves. Coordinate a handy-person service for tailored property support.Tenancy & Lettings Management Manage the full lettings process: viewings, voids, sign‑ups, resettlement, and tenancy changes. Identify and report tenancy breaches, anti-social behaviour, and illegal occupancy. Provide clear information to new customers about scheme facilities and tenancy matters.Rent Management Maximise rental income by proactively managing rent accounts. Alert tenants to rent arrears, provide advice on payment methods, and signpost benefits support. Prepare and deliver rent-related correspondence and notices as required.Compliance, Safety & Service Improvement Ensure all activities align with organisational policies, procedures, and safeguarding principles. Record key tasks, monitor performance data, and contribute to continuous service improvement. Build strong relationships with internal teams, partners, residents’ groups, care providers, and local organisations.Essential Qualifications & Experience GCSE/O‑Level, NVQ Level 3, or equivalent experience. Experience in a customer‑facing role, ideally with older or vulnerable customers. Understanding of housing management and safeguarding principles. Confident using IT systems to record and retrieve information quickly and accurately.Skills & Personal Attributes Highly organised and able to work flexibly under pressure. Excellent verbal and written communication skills, with a sensitive and empathetic approach. Strong customer‑care ethos and commitment to delivering high‑quality services. Problem-solver with good judgement and decision-making ability. Self‑motivated, persuasive, and able to work well both independently and in a team. Ready to make a real impact in sheltered housing? Apply Now and take the next step in your career

Our large, well‑established client is looking to recruit a Data Insight Analyst. We are particularly interested in candidates who have experience within social housing, especially around empty homes or lettings, or those who have strong analytical experience within a property‑related environment. Housing experience is not essential though. ✅ Key Requirements: -Ability to translate complex data into clear insights for non‑data users -Confident, client‑facing communication style - engaging, clear, and able to explain how insights should be used --Solid working knowledge of Power BI and Azure Databricks (not necessarily advanced, but well above basic level) -Strong stakeholder management skills -Based near Waterloo office -Hybrid working: only 2 days per week required in the office -35 hours per week Have the ability to talk to non-data users. Got to be client facing and engaging to explain what they are doing and how to use information. Ideally need to understand how to use NEC housing management system. Don't have to be an advanced user of Power BI and Azure Data Bricks. Strong Stakeholder engagement skills are key

Technical Surveyor – Damp, Mould & Disrepair Department: Property Services Location: Homebased with regional travel across the South of England Number of roles: 2 Contract: Permanent, Full-time Salary: c.£47,000 plus £5,800 car allowance We’re looking for experienced Technical Surveyors to help us deliver safe, high‑quality homes for our residents. You’ll play a crucial role in diagnosing and resolving damp, mould, condensation (DMC), disrepair and HHSRS issues, ensuring full compliance with Awaab’s Law and the Building Safety Act. What you’ll do • Carry out detailed property inspections and diagnose DMC, disrepair and HHSRS‑related issues., • Specify and monitor remedial works through to completion, ensuring compliance and quality., • Maintain accurate case records and compliance documentation, • Prepare clear technical reports to support legal disrepair cases., • Engage with residents, communicating findings clearly and sensitively., • Manage contractor performance to ensure high‑quality outcomes., • Identify and support preventative improvements across the property portfolio What You’ll Bring • Strong building pathology knowledge, including DMC and structural defects., • Understanding of disrepair legislation, HHSRS and key regulatory frameworks., • Ability to investigate, diagnose and oversee remedial works., • Experience in housing or property compliance environments., • Strong communication skills and a resident‑focused approach., • Confidence using case management and digital tools. Confidence using case management and digital tools Experience & Qualifications Essential: • 3+ years' experience in property services, social housing or similar., • Technical surveying experience across DMC, disrepair and HHSRS., • Strong defect diagnosis and contractor management experience., • Relevant qualification such as Building Surveying, HNC/HND or CSTDB., • Full UK driving licence. Desirable: • HHSRS Practitioner qualification., • Legal disrepair case experience., • Evidence of preventative DMC or service improvement work. How you’ll Work This is a hands‑on, field‑based role where you’ll take ownership of your caseload and work both independently and collaboratively to ensure safe, compliant homes. You will: • Plan, prioritise and triage your inspections and caseload to meet SLAs and statutory requirements., • Work directly with residents, explaining issues clearly and providing reassurance throughout the process., • Collaborate closely with contractors to ensure timely, high‑quality and compliant remedial works., • Maintain thorough and accurate documentation, ensuring audit readiness at all times., • Contribute to continuous improvement through analysis of trends and recurring issues. Anchor – a great place to work Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities

Permanent, Full Time (35 hours per week) About the role The Joseph Rowntree Foundation (JRF) is seeking an exceptional Head of Finance to play a pivotal leadership role at JRF, helping to shape financial strategy and deliver meaningful social impact. This is more than a finance role – you’ll be a trusted advisor to senior leaders, providing expert financial guidance and operational support to Trustees, Executive Directors and managers to influence decision-making, drive performance and ensure financial sustainability across a complex and purpose-driven organisation. The Head of Finance will be responsible for leading financial strategy, planning, reporting and insight across JRF and the Group Centre, providing specialist advice and insight to both internal and external stakeholders. The role involves managing key relationships with the Joseph Rowntree Housing Trust (JRHT), Group Finance teams and external advisors. The successful candidate will oversee the management accounting for JRF alongside the financial accounting for the investment portfolio and funding programmes, as well as the annual budgeting and reporting processes, while maintaining oversight of the Group’s cash and liquidity position. In addition, the Head of Finance will deputise for the Group Finance Director on JRF matters and lead a small, high-performing team embedding strong financial leadership across the organisation. This role will also drive improvements in systems and processes, embed cultural change, champion innovation, identify and manage risk and act as a trusted advisor to the JRF Executive. The successful candidate will combine technical expertise with strategic vision and leadership, influencing and inspiring teams across the organisation. About you We are seeking a highly skilled finance professional with a recognised accountancy qualification such as ACA, CIPFA, CIMA, or ACCA, and significant post-qualification experience in a similar environment. The successful candidate will demonstrate strong influencing and networking abilities, with a proven track record of working collaboratively with colleagues, Executive Directors and Trustees to achieve outcomes aligned with the organisation’s mission. You will have experience in leading and motivating teams and possess a solid understanding of Charities Statements of Recommended Practice (SORPs), VAT and tax legislation, particularly within the charity sector. Familiarity with charity operations is essential. The role requires the ability to prepare and present complex financial information clearly in a variety of formats to non-finance specialists across the organisation, including at Board level. You will bring strong analytical and problem-solving skills, a solution-focused mindset and a demonstrated ability to build consensus. Experience in initiating, implementing and embedding changes to systems, processes and organisational culture to drive improvements is highly desirable. You will be able to prioritise effectively, respond flexibly to competing demands and work both independently and as part of a team. Excellent written and verbal communication skills are essential, along with advanced proficiency in Microsoft Office. How to apply If you share our passion and this role sounds like you, then we’re looking forward to hearing from you. Please submit your CV and supporting information via our online application platform. The closing date for applications is Thursday 16th April 2026. Interviews will take place week commencing 4th May 2026. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Additional Information Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty. We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for. At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office). We offer a supportive and flexible workplace. For details about our benefits click here: JRF Benefits We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme. If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know

Project Architect Job in Farringdon, London Project Architect Job in Farringdon offering the opportunity to work on high quality residential-led schemes at pre-planning stage. Join a design led architectural studio with a strong focus on progression, collaboration, and developing future project leaders. This established, employee owned architectural practice delivers well considered residential and mixed use developments across the UK. Known for its commitment to design quality, sustainability, and social value, the studio provides a supportive and collaborative environment where architects are encouraged to take ownership of projects and progress their careers. Role & Responsibilities Work on the pre-planning stages of low-rise apartment and housing-led schemes Prepare concept designs, feasibility studies, and planning drawings Coordinate with consultants, planning authorities, and internal project teams Contribute to design reviews, planning submissions, and supporting documentation Manage allocated work packages and assist with overall project delivery Develop towards taking responsibility for leading projects independently Required Skills & Experience ARB registered Architect with a minimum of 3-5 years post-qualification experience Proven experience working on residential-led schemes at pre-planning stage Strong design capability with good technical understanding Ability to work effectively both independently and as part of a wider project team Sound knowledge of UK planning processes and housing standards Clear communication skills and a proactive, organised approach What you get back Competitive salary up to £53,000 Hybrid working Season ticket loan Enhanced family leave Workplace pension with 4.5% employer contribution Access to 1:1 independent pension advice This benefits package is not exhaustive and additional benefits are available Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a £1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Project Architect Job in Farringdon - Your Property Recruitment Specialists (Job Ref: (phone number removed)) #LI-Hybrid

Voids Supervisor Permanent £42,000 - £45,000 per year + company van & fuel card Kingston We are representing a leading Housing Association in the Kingston area who are looking for a Supervisor to join their team covering the Void work. They are looking for an experienced Void Supervisor to manage a team of operatives covering all maintenance across the area. Duties: * Supervision of the voids contracts ensuring that all operatives are working efficiently and productively * Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets * Liaising with the customers and dealing with any queries or issues which may arise * Ensuring works are completed on time and to a high-quality standard * Ensure all client's expectations are achieved * Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure * Overseeing health and safety procedures are being adhered to on sites * Be jointly responsible for ensuring the workplace is tidy and safe * To complete time sheets and work sheets and reports as required * Attend inspections where necessary Key Knowledge * Previous Social Housing experience required * Experience working on reactive repairs, voids, or planned works projects * IT Literate Please send CV over and apply further If you are interested in this positon please call Grace @ (phone number removed)

Role: Supported Housing Officer Contract Length: 6 Months Rate: £18-£20 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents’ safety and wellbeing Maintaining accurate records and case notes using housing management systems 5 Days a week on site Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Survivors of domestic abuse Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills

Resident Liaison Officer London Office & Site-Based Monday to Friday, 08:30 – 17:00 £25,000 – £32,000 (depending on experience) About the Role We are seeking a proactive and customer-focused Resident Liaison Officer to join our team, supporting construction, refurbishment, and maintenance projects across London. As the key link between residents and site teams, you will play a vital role in ensuring clear communication, minimising disruption, and delivering a high standard of customer care, particularly within social and affordable housing environments where works take place in occupied homes. This is a fast-paced, people-focused role requiring strong communication skills, empathy, and the ability to manage challenging situations professionally. Key Responsibilities Resident Communication • Act as the main point of contact for residents throughout project delivery, • Clearly explain the scope, programme, and impact of works through home visits, letters, notices, and digital communication, • Provide regular updates and ensure residents are informed of any changes Customer Service & Complaint Resolution • Respond to resident queries, concerns, and complaints promptly and professionally, • Manage sensitive situations with empathy and a solution-focused approach, • Resolve issues effectively, escalating where necessary Stakeholder Liaison • Work closely with site teams, subcontractors, housing associations, and local authorities, • Ensure clear and consistent communication between all parties Access & Coordination • Arrange and manage access to properties for surveyors, operatives, and contractors, • Coordinate appointments and ensure residents receive appropriate notice Pre-Works & Resident Support • Carry out pre-start visits to assess resident needs, • Identify and support vulnerable residents, ensuring appropriate adjustments are made Documentation & Reporting • Maintain accurate records of all resident interactions and communications, • Track complaints and resolutions, providing updates to management, • Ensure all documentation meets company and client requirements Community Engagement • Support resident meetings, consultations, and engagement events, • Gather feedback to help improve service delivery About You Essential • Experience in a customer-facing role, • Excellent communication and interpersonal skills, • Ability to handle challenging situations with professionalism and empathy, • Strong organisational and administrative skills, • Ability to manage multiple tasks and priorities Desirable • Experience within construction, social housing, or property maintenance, • Understanding of working in occupied properties Personal Attributes • Customer-focused with a professional and approachable manner, • Strong problem-solving skills and attention to detail, • Resilient and able to work under pressure, • Proactive with the ability to use initiative Additional Information • This role involves regular travel to project sites, • Flexibility may be required for occasional evening or community meetings If this role is of interest, please reach out to Charles Howe of Tradeline Recruitment for a confidential conversation

Helpdesk Administrator Based in East London Temporary 12 week contract £(phone number removed)per hour Purpose of the role: To provide relevant administrative support to a part of the business, typically including acting as the first point of contact for the internal and external customers and other stakeholders. Our client are looking for someone who has strong Administrative & Customer Service skills with previous experience working within Social Housing

Great overtime rates- x2 for sundays/nights time ½ for saturdays and evenings. Callout fees- On call = £100. Any callouts are between £80-£120 3-6 Month probation pay review when you first start. Alot of room to grow in an established company, offices in bristol lincolnshire and cover london Only promote internally Van Fuel Card and tools provided Social housing works. (important) Need 17th or 18th edition Need nvq level 2/3 or city and guilds level 2/3 Testers need 2391/52 or 2392/52 or 2394/52 or 2395/52 or eal level 3 in electrical inspecting Domestic experience needed aswell, commercial electricians are very different

MULTI TRADER – LAMBETH & BRIXTON £21.40 PH CIS Social Housing On going work We’re recruiting experienced Multi Traders to join a well-established social housing contractor working on a day to day contract The Role: You’ll carry out a variety of repairs and maintenance works in occupied properties as part of a dedicated reactive maintenance team; • Basic carpentry - Basic plumbing - Wet Trades What’s on offer: £21.40 per hour (CIS) – paid weekly 42.5 hours per week Monday–Friday Temp to perm opportunity Van, fuel card, uniform & PDA provided Fully stocked van Video Interviews asap Requirements: City & Guilds or NVQ Level 2 in a core trade (e.g. carpentry, plumbing, plastering, painting etc.) Full UK driving licence Solid experience in social housing or domestic environments For more details, please call Kiera on (phone number removed) or please send your most up to date CV to (url removed)

ASB Officer * Hourly Rate: £24.79 PAYE or £31.55 Umbrella * Location: Hybrid working (N5) * Job Type: 2x Temporary positions full time (2 months with potential extension) We are seeking 2x ASB Officers to join a large Housing Association based in N2. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required.Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS requiredTo apply for this ASB Officer position, please submit your CV detailing your relevant experience

Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing Inspections Administrator to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. Benefits • Training provided on site and at head office prior to starting, • A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader, • Staff events and organised Team days with great incentives, • Great transport links Responsibilities • Logging inspections conducted by our in house inspectors and local authorities., • Raising job sheets for internal maintenance., • Liaising with landlords for repairs., • Liaising with external contractors for repairs., • Setting reminders to chase repairs., • Completing deadlines for repair turnaround times., • Bookings appointments., • Sending out warning letters for missed inspections, property damages, pets, anti-social behaviour etc…, • Sending out abandonment notices and instructing occupancy checks., • KPI’s for inspection access. Requirements • Previous experience of dealing with housing administration, • A good understanding of letter writing and the housing authority requirements, • The ability to work independently and be proactive in emergency situations, • As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested

️CSCS FIRE DOOR CARPENTER REQUIRED - LONDON‼️ Certify are currently recruiting for 20 X CSCS Fire Door Carpenters to work in and around the M25 Ring Road in London. You will be working on Social Housing completing all aspects of Remedial works and the odd riser cupboard doors. Pay: £235 Per Day 40 Hours Per Week Very Long Term Ongoing Mileage paid if travelling over 20 Miles Parking Permits covered by the client Requirements: ️ Valid CSCS Card ️ Own Tools and PPE ️ Previous Fire Door Experience ️ Own Vehicle (Car or Van to carry materials) Immediate starts following a successful Teams Call with the client! For more information, please contact our team on (phone number removed) to discuss further or apply through the CV Library Advert

The RoleAs Site Manager, you will be responsible for overseeing the delivery of multiple planned works projects within occupied properties. These works include: Kitchen & Bathroom replacements Window & Door installations Aids & Adaptations (DDA works)You will ensure projects are delivered safely, on time, within budget, and to a high standard of quality while maintaining excellent customer satisfaction. Key Responsibilities Day-to-day management of site operations across multiple workstreams Managing subcontractors and direct labour Ensuring health & safety compliance at all times Monitoring programme delivery and reporting progress Liaising with tenants, clients, and internal teams Managing quality control and inspections Resolving on-site issues efficiently and professionallyRequirements Proven experience as a Site Manager within social housing or planned maintenance Strong knowledge of kitchen & bathroom programmes and/or external works (windows & doors) Experience delivering works in occupied properties Excellent communication and customer-facing skills Strong organisational and leadership abilities Valid SMSTS, CSCS, and First Aid certificationWhat’s on Offer Salary of £55,000 Company package (vehicle/car allowance, pension, holiday, etc.) Long-term, stable pipeline of work Opportunity to join a reputable and growing contractor

Neighbourhood Housing Officer (£39,369 per annum, 12 month fixed-term contract) Job Role We are looking for a Neighbourhood Housing Officer to work closely with tenants to ensure they can sustain their tenancies and maintain their homes to a good standard so we can fulfil our landlord statutory obligations for compliance, and to meet Decent Homes Standards. You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will use relevant tools, interventions and tenancy enforcement action, where necessary, to manage tenancy breaches, or anti-social behaviour. You will work with tenants to develop cohesive communities and areas where people want to and are proud to live. You will work in partnership with other agencies and third parties to support tenants who may have complex needs or a number of vulnerabilities. You should be experienced in recognising and taking action in relation to any Domestic Abuse, Safeguarding concerns and Antisocial behaviour. You should have experience of and be confident to have challenging or difficult conversations in order to achieve the best possible solutions and outcomes. You will be responsible for providing a full, housing management service for a patch of approximately 650 properties, across the Sevenoaks District. About Us At West Kent, we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents. Ourvalues guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun. Benefits We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package. Location Details The role will be based in our Swanley Office. We offer a flexible approach to hybrid working, with employees attending the office twice a week. The successful candidate will need to have a full UK driving licence and access to a car as you will need to work flexibly across homes, offices and in the community. Application Information We will only consider applications submitted with a full CV and completed application form. Advert Closing Date: 9am on 6 April 2026 Interview Date: 15 April 2026

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years’ experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We’re looking for a skilled Carpenter / Multi-Trade Operative to join our NHG team. You’ll bring strong carpentry and fire-door maintenance experience, while also carrying out locksmithing and glazing tasks to maintain residents’ safety, security, and comfort. You’ll take pride in delivering a professional, resident-focused service with a focus on first-time fixes and high-quality workmanship. What You’ll Do Carry out all aspects of carpentry, including door hanging, skirting, architraves, kitchen fitting, and flooring. Deliver fire-door maintenance, repairs, and fire-stopping works to a high standard. Support wider multi-trade repairs, including: Patch plastering and making good Wall and floor tiling Basic plumbing and drainage tasks Painting and decorating to a professional finish Undertaking locksmithing tasks, including: Lock installation, replacement and repair across domestic doors and communal entrances Carry out glazing works, including: Glass repairs and replacements, and sealing and finishing to professional standards Record work accurately in real time via the Axis mobile app. Collaborate with supervisors, planners, and admin teams to keep delivery smooth and efficient. Complete risk assessments and follow Health & Safety procedures at all times. Support apprentices and uphold Axis’s high standards of customer service. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You’re a reliable, adaptable tradesperson with a solid carpentry background and well-rounded multi-trade skills. You’re confident carrying out locksmithing and glazing tasks, communicate clearly, and take pride in your work. You deliver a service residents can trust, helping to keep homes across the NHG portfolio safe, secure, and well-presented. Requirements NVQ Level 3 or City & Guilds in Carpentry & Joinery (or equivalent) Experience in Fire-Door Maintenance and Fire Protection works Competence in locksmithing and/or glazing repairs (training can be provided) Strong multi-trade skills (plastering, tiling, basic plumbing, decorating) Valid CSCS card and Working at Heights / PASMA certification (desirable) Full UK driving licence and well-maintained tool kit Knowledge of social-housing repairs & maintenance Strong Health & Safety awareness and attention to detail What We Offer Up to £38k Company van and fuel card for work purposes 23 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression – Axis promotes from within Our Commitment Many faces, One Axis .We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you’re a Carpenter Multi who takes pride in quality workmanship and values making a real impact in residents’ homes, we’d love to hear from you

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs enquiries at first contact. Accurately log and update information on the Council’s housing systems, including ordering repairs, booking surveyor appointments, issuing rent statements, and taking payments. Identify when enquiries require escalation and pass accurate, detailed information to specialist teams. Deliver a consistent, reliable, and customer-focused service in line with performance targets and service standards. Maintain up-to-date knowledge of housing policies and procedures to ensure accurate advice is provided. Carry out telephone surveys and record customer feedback to support service improvement. Take ownership of enquiries, ensuring residents feel listened to and supported throughout their interaction. Work in a performance-driven environment, achieving targets relating to customer satisfaction and first contact resolution. Act as a positive role model, promoting excellent customer service standards and organisational values at all times. Work flexibly across shifts to ensure full service coverage during operational hours.Qualifications Essential: GCSEs (or equivalent) OR relevant customer service experienceDesirable: Customer Service qualification or similarExperience Working in a customer service or contact centre environment Delivering services in a fast-paced, high-pressure setting Confident handling challenging or complex customer enquiries Working to performance, quality, and productivity targets Using Microsoft Office and other IT systemsKnowledge Strong understanding of what excellent customer service looks like General awareness of how customer service centres operate Desirable knowledge of local authority services, particularly housing or repairsSkills & Abilities Excellent customer service and communication skills (verbal and written) Strong problem-solving and attention to detail Ability to understand and retain high volumes of information Confident IT user with good digital skills Strong time management and organisational skills Flexible and adaptable approach to workPertemps Network Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you are passionate about delivering excellent customer service and have experience supporting housing or repairs enquiries, apply now for the Customer Services Advisor – Housing Repairs role to take the next step in your career

Housing Options Officer Are you a specialist in social housing that has Housing Options experience? Are you able to push yourself to reach performance targets? The London Borough are looking to employ an individual with an enthusiastic attitude to deliver a high-quality housing service to our residents in the area. The successful candidate will be required to join a dynamic, customer focussed team with aims to reach targets are solve any complex problems that appear in the job role. Structured supervision and appropriate training/support will be given prior so they can confidently carry out their role. Essential Requirements: Candidates are required to have sound working knowledge and experience of undertaking homelessness assessments using the following: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Safeguarding and risk management Equality Act 2010: Public sector equality duty Domestic Abuse Bill 2021 Candidates will also need to be effective communicators working effectively with customers, landlords, accommodation providers, and partner organisations to achieve successful outcomes for homeless applicants. The role will predominately include: Interviewing and assessing homeless people Preventing homelessness by promoting housing options and providing effective advice Determining whether applicants are owed a statutory duty under Part VII of 1996 Housing Act as amended. Participating in a duty rota system with other Housing Options Officers Effectively managing a caseload, within the constraints of the HRA Utilising and updating the HOPE/Orchard housing management systems. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate

We're recruiting a proactive and compassionate Sheltered Housing Officer. This is a fully on-site role (5 days per week), providing hands-on housing and tenancy management support to older and vulnerable residents living in sheltered housing schemes. You'll play a key part in maintaining safe, supportive, and well-managed housing environments - ensuring residents can sustain their tenancies, access the right support, and enjoy the best possible quality of life. The Role ·Deliver an enhanced tenancy and estate management service tailored to the needs of older and vulnerable residents. ·Work as part of a dedicated sheltered housing team to provide a proactive and person-centred housing management service. ·Regularly inspect schemes to ensure communal areas are safe, clean, and well maintained, reporting and monitoring repairs as needed. ·Coordinate with the voids and property teams to manage the rehousing process - from inspections to viewings and new tenancy sign-ups. ·Support residents to sustain their tenancies, access welfare benefits, and manage rent accounts - taking early action to prevent arrears. ·Identify and report any tenancy breaches, such as antisocial behaviour, illegal occupation, or subletting, escalating appropriately. ·Facilitate social activities and community events that promote wellbeing and reduce isolation within sheltered schemes. ·Work closely with support and care providers, local services, and voluntary organisations to meet residents' individual needs. ·Respond effectively to emergencies and ensure compliance with health, safety, and safeguarding procedures at all times. ·Gather and maintain accurate data on tenancy, void, and housing performance, supporting service improvement and resident satisfaction. Key Requirements ·Previous experience in housing management, supported housing, or a customer-facing role involving older or vulnerable clients. ·Strong understanding of tenancy management, rent arrears prevention, and housing legislation. ·Knowledge of safeguarding principles and experience raising alerts or working with vulnerable residents. ·Excellent organisational and communication skills - able to manage multiple priorities and engage sensitively with residents. ·Confident using IT systems to record, update, and retrieve housing information accurately. ·Self-motivated, empathetic, and adaptable, with a genuine commitment to improving residents' quality of life. ·Ability to work on-site across sheltered schemes five days a week, responding to resident needs and operational priorities. ·Educated to GCSE/NVQ Level 3 or equivalent; a housing qualification would be advantageous. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Jackat Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Marks Consulting Partners are currently looking for a Tenancy & Housing Officer to work with one of our Housing Association clients in London. What the Job Will Be Doing • Delivering a front-line housing management service across a supported living portfolio, ensuring high standards of tenancy and property management, • Supporting tenants with learning disabilities and autism to sustain their tenancies and live independently, • Managing tenancy and leasehold responsibilities, including tenancy sign-ups, verification checks and ongoing tenancy support, • Carrying out regular property inspections and ensuring properties are maintained to a safe and high standard, • Responding to tenancy issues including anti-social behaviour, complaints and safeguarding concerns, • Providing advice on housing options, rights and welfare benefits to support sustainable housing outcomes, • Working closely with social workers, families, landlords and support providers to ensure effective housing solutions, • Monitoring performance targets including voids, arrears and service standards, • Ensuring repairs and maintenance issues are reported and resolved within agreed timescales, • Maintaining accurate records and reporting across housing systems, • Building strong relationships with internal and external stakeholders to support service delivery and continuous improvement What You Will Need • Experience working within a housing officer, tenancy management or supported housing role, • Experience supporting vulnerable individuals, ideally those with learning disabilities or autism, • Good knowledge of housing options, tenancy management and relevant legislation, • Strong understanding of safeguarding and risk management, • Excellent communication and interpersonal skills, • Ability to manage a varied caseload and work independently, • Strong organisational skills with the ability to prioritise workloads effectively, • Experience working with multi-agency partners and stakeholders, • Full UK driving licence and access to a vehicle

Resident Liaison Officer (RLO) Project: SHDF – Social Housing Decarbonisation Fund Location: London Borough of Ealing Salary: Up to £32,000 + £4,800 Car Allowance Contract: 3-Year Framework Requirement: Must have own vehicle and full UK driving licence About the Role We are seeking an experienced and resident-focused Resident Liaison Officer (RLO) to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across the London Borough of Ealing. This is an exciting opportunity to play a key role in delivering energy efficiency and retrofit improvements to occupied social housing properties as part of a long-term 3-year framework. Works may include insulation, window and door replacements, ventilation upgrades, heating system improvements, and other energy-saving measures. As the main point of contact for residents, you will ensure projects run smoothly by building trust, managing expectations, and maintaining excellent communication throughout the lifecycle of the works. Key Responsibilities • Act as the primary liaison between residents, site teams, and the client, • Arrange and attend resident consultation meetings and property access appointments, • Clearly explain the scope of works, timelines, and any disruption expected, • Manage resident concerns, complaints, and vulnerable tenant needs with sensitivity, • Conduct pre-start visits and satisfaction surveys, • Maintain accurate records of all communications and resident interactions, • Support site teams in ensuring access is achieved to programme, • Work closely with project managers and supervisors to ensure smooth delivery What We’re Looking For • Proven experience as a Resident Liaison Officer within social housing, refurbishment, retrofit, or planned works, • Experience working on SHDF, ECO, or other decarbonisation/energy efficiency schemes (desirable), • Strong communication and conflict resolution skills, • Ability to work independently across multiple sites, • Highly organised with good administrative skills, • Empathetic and professional approach when dealing with residents, • Full UK driving licence, • Must own a vehicle (essential for travelling across the borough) What’s on Offer • Salary up to £32,000 (dependent on experience), • £4,800 annual car allowance, • Long-term 3-year framework stability, • Opportunity to work on a high-profile decarbonisation programme, • Supportive team environment with career progression potential

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years’ experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our xcontract in East London and Essex. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. We’re looking for a skilled Wet Trade Multi-Trade Operative to join our team. You’ll lead with your core trade in plastering and wet trades, while also supporting wider multi-trade tasks to ensure high-quality, well-rounded repairs. You’ll deliver a reliable, resident-focused service with a focus on first-time fixes and professional standards. What You’ll Do Carry out wet trade works including plastering, patch repairs, rendering, and making good to a high standard. Support multi-trade repairs including: Wall and floor tiling Basic carpentry (skirting, doors, minor repairs) Painting and decorating to a professional finish Record work accurately in real time via the Axis mobile app. Collaborate with supervisors, planners and admin teams to keep delivery smooth and efficient. Complete risk assessments and follow health and safety procedures on every job. About You You’re a reliable, adaptable tradesperson who takes pride in delivering high-quality finishes across wet trades and general maintenance. You communicate clearly with residents, work well as part of a team, and help us maintain safe, well-presented homes. Requirements NVQ Level 2/3 in Plastering (or equivalent experience) Strong experience in wet trades including plastering, patch repairs and tiling Experience across multiple trades (carpentry, decorating, making good) Full UK driving licence and well-maintained tool kit Knowledge of social housing repairs & maintenance Strong Health & Safety awareness and attention to detail What We Offer Up to £38,000 depending upon experience Company van and fuel card for work purposes 23 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Our Commitment Many faces, One Axis.We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Pertemps Network Group are delighted to be assisting a reputable housing provider in recruiting a Customer Service Advisor (Rent Income Support) to join their Finance and Rental Income team. This is an excellent opportunity for candidates with strong customer service experience, particularly within housing or income-related roles, who are passionate about supporting residents and delivering positive outcomes. You will act as the first point of contact for resident enquiries relating to rent accounts and arrears, supporting income recovery while ensuring residents are directed to the right financial support where required. Some training will be provided; however, candidates with prior experience in housing income or rent support roles are highly desirable. Reports To: Rental Income Team Manager Location: Hybrid – 3 days per week in office Hours: Monday to Friday, 9:00am – 5:00pm Rate: 19:98 PAYE - 25:49 UMBRELLA Role Purpose To provide a professional and supportive service as the first point of contact for resident enquiries relating to current and former tenant rent accounts and arrears. You will assist with rent arrears collection, provide rent account information, and support residents who may be experiencing financial hardship by directing them to appropriate services to maximise their income and sustain their tenancies. The role supports delivery of team Key Performance Indicators (KPIs), customer satisfaction targets, and first contact resolution outcomes. Key Responsibilities Customer Enquiries & Communicatio Act as the first point of contact for residents regarding: Rent balances Rent arrears Annual rent increases Payment enquiriesHandle enquiries across multiple communication channels, including: Telephone (inbound and outbound), Email, Web enquiries, SMS, Face-to-face contact, Written and postal correspondence Provide empathetic and supportive communication to residents. Maximise first-time resolution of customer enquiries.Income Support & Resident Guidance Identify residents experiencing financial hardship. Signpost residents to appropriate support services, including: Welfare Benefit Teams, Housing Support Fund, Discretionary Housing Payments Encourage sustainable payment methods such as Direct Debit. Assist residents with: Payment plans, Standing orders, Refund enquiries, Missing payment investigationsRent Account Administration Maintain accurate customer records within the housing management system. Provide up-to-date rent account balances. Issue rent statements and rent cards when required. Take payments and make low-level payment arrangements. Escalate complex enquiries to Rental Income Support Officers. Carry out lower-level arrears recovery and administrative tasks as directed.Universal Credit & System Updates Update the Universal Credit Landlord Portal with revised rent charges within required timescales. Advise residents receiving Universal Credit to update their journal when rent changes occur. Ensure all updates comply with required reporting standards.Performance & Service Delivery Work within a performance-driven environment aligned to: Key Performance Indicators (KPIs) Customer satisfaction targets First Contact Resolution targets Act as an ambassador for excellent customer service. Desirable Experienc Previous experience in Rent Income Support, Housing Income, Arrears Recovery and Social Housing or Local Authority environments Knowledge of: Universal Credit processes Housing Benefit systems Welfare support pathways Experience working with housing or income management systems. Ideal Candidate Profile Have previous experience in rent income or housing support roles Are confident dealing with financial and arrears-related enquiries Have strong customer service and communication skills Are motivated by helping residents achieve positive financial outcomes Thrive in fast-paced, performance-driven environments Apply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer Support looking for your next opportunity, Pertemps Network Group would love to hear from you

To provide a proactive and responsive damp and mould investigation service across residential housing, ensuring homes are safe, healthy, and compliant with statutory requirements. You will deliver expert diagnosis, technical advice, and detailed works specifications to ensure damp and mould cases are resolved effectively, with a clear focus on resident wellbeing and compliance with the Housing Health and Safety Rating System (HHSRS), the Social Housing (Regulation) Act, Decent Homes, and Awaab's Law. Key ResponsibilitiesInspections & Diagnostic Assessments Carry out timely surveys of homes reporting damp, mould, leaks, or condensation. Diagnose root causes including structural defects, water ingress, ventilation issues, insulation failures, or lifestyle‑related factors. Use diagnostic tools such as moisture meters, hygrometers, and thermal imaging equipment. Prioritise high‑risk cases, including those involving vulnerable residents

Pear Recruitment – Property Inspector – South Woodford Salary - £30,000, £35,000 Mon – Fri 8.30am -5 .30pm Driver with Clean Licence An incredible opportunity has risen for a property Inspector, to join our client’s management department. Established in 1989, Our client is a unique Letting & Management organisation offering traditional rental services. In addition, the practice is one of London’s most successful Rent Guarantee Service Provision Specialists. Procuring all types of property for Local & Central Government to fulfil their Emergency Housing needs. The successful candidate must have a proven track record, dynamic, organised, good people skills, articulate & ambitious Responsibilities will include: * Carrying out external property inspections * Handling maintenance enquiries * Arranging and visiting properties for end of tenancy check outs * Controlling Property licence applications * Court applications for possession * Attending court for hearings * Meeting locksmiths/clients on bailiff appointments * Cross-selling Sales, Lettings, and Property Management services. * Ensuring service levels and positive reviews are maintained and CRM data reporting systems upheld. Skills for the role includes: * Excellent interpersonal skills. * Strong negotiation and communication skills. * Excellent presentation and communication skills. * Proficient IT skills * Full UK Driving License required & car. * Industry recognised qualifications such as NAEA, NFOPP and ARLA are advantageous but not essential. * Strong at timekeeping and time management. Company Benefits: * Private medical insurance. * Performance Based Commission Structure * Have your birthday off on us. * Team Social Events If you are interested in this Property Inspector role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Sales Manager / Area Sales Manager / Business Development Manager required to join a global, leading engineering manufacturer and solutions provider. The successful Sales Manager / Area Sales Manager / Business Development Manager will join a newly forming sales team, covering the South, offering strong progression into managing a regional sales team. This remote role focuses on business development and key account management for HVAC ventilation products including fans, heat recovery systems, extractor fans, dampers, diffusers, and associated equipment. The Sales Manager / Area Sales Manager / Business Development Manager will ideally come from a ventilation or HVAC background, with people management experience and experience selling into the domestic, social housing and commercial sectors. Package £50,000 – £60,000 basic salary Uncapped bonus / commission scheme Company Car 25 days annual leave + bank holidaysSales Manager / Area Sales Manager / Business Development Manager Role: Drive business development and manage key accounts for HVAC ventilation products. Sell solutions including fans, heat recovery units, extractor fans, dampers, diffusers, and associated solutions. Maintain and grow HVAC ventilation sales through meetings, demonstrations, and exhibitions. Develop new ventilation opportunities across domestic, social housing and commercial sectors. Work with the Sales Director to implement sales strategies. Build relationships with wholesalers, contractors, architects, and consultants.Sales Manager / Area Sales Manager / Business Development Manager Requirements: Experience as an Area Sales Manager, Sales Engineer, Business Development Manager, Account Manager or similar within HVAC or ventilation. Experience selling ventilation or air movement products such as fans or heat recovery systems. Proven experience managing key accounts and developing new business. Industry contacts with wholesalers, contractors, or consultants desirable. Technical qualification (Apprenticeship, HNC, HND or Degree) advantageous. Full UK driving licence and willingness to travel

Maintenance Surveyor The role: Working for a large Housing Association, this role is an ongoing temp contract covering a patch in East London. Repairs role covering Damp and Mould, Insurance cases, some Disrepair, general Day to day repairs. Hybrid working available - do your admin / reports from home when not out on inspections Looking to interview and start asap. Key Experience: Experienced construction professional. Able to diagnose repair issues and suggest remedial action. Ideally within Social Housing. Must drive and have own vehicle Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in North West London who are looking to appoint a Complaints Investigator for the 3 months ongoing, at the rate of £30.88 per hour umbrella Job responsibilities Currently seeking candidates with extensive complaints handling experience, particularly in relation to housing, repairs, homelessness and public realm complaints. You will need experience of managing stage 2 complaints, drafting responses on behalf of Corporate Directors so will know how to interact with senior stakeholders. you will also need an element of tact & diplomacy but the tenacity to follow investigations through to completion. Responsibilities 1. Provide updates where appropriate to senior managers, the Chief Executive and the Leader on contentious and high profile complaints., 2. Lead and assist departments in learning from complaints and using them to drive service improvements., 3. Produce reports setting out the conclusions arising from investigations together with associated recommendations for the Complaints and Casework Manager, the Chief Executive and other senior managers., 4. Make decisions on corrective actions and compensation payments and develop strategic solutions to ensure that the service improvements arising from complaint investigations are implemented., 5. Coordinate and respond to Local Government and Social Care Ombudsman and Housing Ombudsman enquiries and investigations and ensure that these are responded to within the required timescale., 6. Serve as a first point of contact to staff across the organisation and provide advice and guidance in connection with complaint investigations., 7. Address the strategic training needs of the organisation through the analysis of complaints and other factors and address those needs through the development and delivery of appropriate training modules., 8. Review stage 1 complaint responses investigated by service areas and highlight areas for improvement, addressing these through the development of guidance material, policies, procedures, and case studies., 9. Develop and deliver strategic solutions to enable departments to improve their management of and learning from complaints and to achieve the performance targets required and provide advice and assistance to Strategic Directors, and senior managers on how improvements can be implemented., 10. Serve as project team lead in respect of a range of projects assigned by the Complaints and Casework Manager., 11. Contribute to quarterly and annual reports for CMT and Cabinet., 12. Assist in the administration of the organisation's complaints and casework database. Deliver training and guidance to staff on the use of the system., 13. To support the Adult and Children's Social Care Departments in the effective management of complaints and to ensure that the council complies with the associated statutory complaints legislation., 14. Draw on detailed knowledge of departments and their processes to thoroughly investigate complaints also considering relevant legislation and policies. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Electrical Tester Pembroke £38,000 - £43,000 Basic + Overtime (OTE £60k) + Van + Training + Progression + Stability + Pension + Immediate Start Are you a qualified electrical tester with strong experience looking for a long-term and rewarding role with a leading electrical contractor? If so, this is a fantastic opportunity to join a growing company that values quality workmanship, professionalism, and employee development. As an electrical tester you'll carry out EICRs and remedial works across domestic and commercial properties, mainly within social housing and council contracts. This role offers job variety, independence, and the chance to progress within a well-established business that rewards commitment and technical excellence. Your Job As An Electrical Tester Will Include: Carrying out fixed wiring testing (EICR) in domestic and commercial properties * Completing remedial works at time of testing and follow-up rewire programmes * Liaising with tenants and clients, delivering excellent customer service * Ensuring all work meets the latest electrical and safety regulations * Occasionally working alongside an Electrical Improver to assist with site tasks As An Electrical Tester You Will Have: NVQ Level 3 * Experience in domestic and commercial EICR testing and remedial work * Strong knowledge of fault-finding and diagnostics * Excellent communication and customer service skills * Full UK driving licence and willingness to travel in and around London Apply now or call Billy on 07458163030 for immediate consideration! Keywords: 2391, NVQ Level 3, Testing and Inspection Engineer, Electrical Engineer, Electrician, Electrical, City And Guilds, Maintenance Engineer, Building Services Engineer, Domestic Electrician, Domestic, Residential, Property, Housing This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. TPBN1_UKTJ

Job Title: Groundworker - Social Housing Location: Lambeth and surrounding areas Pay Rate: £20.50 per hour Benefits: Company van and fuel card provided Employment Type: Full-time / Ongoing work Job Overview We are seeking an experienced Groundworker to carry out a range of external works within social housing properties across the Lambeth area. The role involves planned and reactive maintenance works, ensuring all tasks are completed to a high standard while working safely in occupied residential environments. Key Responsibilities Carrying out fencing works, including removal and installation of timber and metal fencing Laying paving, slabs, and pathways to specification Concreting works, including foundations, bases, and external repairs Pointing and brickwork repairs, including small rebuilds Preparing groundworks areas, excavation, and reinstatement Working respectfully within occupied homes and communal areas Ensuring all works comply with health & safety and social housing standards Completing work efficiently and reporting progress to supervisors Requirements Proven experience as a Groundworker, ideally within social housing or local authority environments Strong skills in fencing, paving, concreting, pointing, and brickwork Ability to work independently and as part of a team Good understanding of health & safety practices Full UK driving licence (essential) CSCS card preferred What We Offer Competitive pay of £20.50 per hour Company van and fuel card supplied Consistent work in a well-established contract Supportive management and organised workload

Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based £70K +Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTSOperations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £70,000 + Car/Allowance + Benefits

Lead Counsellor Location: London Working Hours: 37 Contract Type: Permanent Salary: £42,130 - £55,646 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change. About the Role As the Lead Counsellor within our alcohol and non-opiate support service, you will play a central role in ensuring the delivery of high-quality, client-centred therapeutic support. Working within the HAGA/STAND partnership, you will lead on the clinical integrity of our counselling provision, ensuring that residents receive safe, effective, and compassionate support. You will oversee the full therapeutic pathwayfrom assessment through to interventionensuring best practice, safeguarding, and quality standards are upheld across the service. Key Duties Provide clinical leadership for the counselling function, ensuring safe and effective therapeutic delivery. Recruit, supervise, and support counsellors and trainees working within the service. Offer expert guidance on complex and high-risk cases, supporting decision-making and escalation. Oversee the assessment and referral process to ensure timely, robust, and client-centred pathways. Lead on quality assurance for therapy provision, including monitoring, feedback, and auditing. Review and maintain clinical notes and ensure compliance with service policies and professional standards. Regularly review and update therapeutic policies, processes, and safeguarding practices. Build and maintain effective relationships with external agencies to support safe, coordinated client care. About You You will be an experienced and confident counselling professional, capable of leading others and maintaining high clinical standards within a busy community service. Youll bring strong therapeutic expertise, sound judgement, and a commitment to empowering individuals affected by alcohol or non-opiate drug use. You will have: A recognised PGDip (or equivalent) in counselling or psychotherapy. Substantial face-to-face client experience within substance use, mental health, or related support settings. Experience providing clinical supervision or supporting the development of other therapists. Registration with a PSA-accredited professional body (e.g., BACP, UKCP). A strong understanding of safeguarding practices and the ability to make confident clinical decisions. Excellent communication, organisational, and case-management skills. A commitment to delivering high-quality, person-centred therapeutic services. For Full Job Description Please Click Here What We Offer We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package: 27 days annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3 annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. TPBN1_UKTJ